Name: Zagreb
Address: KEMALPASA MAH. GENCTURK CAD CUKURCESME SOK, 29, Istanbul, 34470, TR

8/10

Excellent

05 Jan 2026

Boye

Cleaning the toilet is very poor with mold buildup inside the shower and around the lavatory, that's all the problem of the hotel, if not I'll give them five stars. The staff is excellent and professional.
The breakfast is A-level, but please get a cleaner who cares, and takes pride in it.

Leisure Family

6/10

Pleasant

05 Dec 2025

Ossama

It’s good location, but things like food options can be improved.

Business_and_leisure Family

10/10

Exceptional

19 Oct 2025

John

Istanbul Hotel review

Clean hotel, nice rooms, nice breakfast options and friendly staff.

Partner

10/10

Exceptional

07 Oct 2025

Andrew

Really nice enjoyable stay. The staff were great and friendly. Breakfast was delicious and lots of choices.
Room was spacious with a comfortable bed.
Neighbouring rooms were a bit loud at times, but didn't affect the overall stay.

Would happily come and stay here again 🙂

Leisure Self

6/10

Pleasant

03 Aug 2025

Verified traveler

The rooms were a bit small but great pool. Overall, we expected it to be better.

Friends_and_family Family

6/10

Pleasant

07 Jul 2025

MAS

It wasn't my favorite hotel and it has 4 star hotel while it was like a 3star hotel,
About the bearkfast, it was awful and they didn't have more option

Leisure Partner

10/10

Exceptional

12 Apr 2025

Moniba

Walking distance from Bazaars and the beautiful mosques. Room service was great. Breakfast tasty! Thanks for a great stay.

Business Partner

4/10

Poor

25 Nov 2024

Zhila

There is no lift to reception. I was expecting somewhere really nice as its 4 star hotel, but very small area, small rooms with no service at all. The refrigerator was empty only a bottle of water. No table and chair to use. We had our tea on our beds.
Not comfortable at all.

Friends_and_family Family

2/10

Poor

22 Oct 2024

?KM

The electricity was on and off on a generator for the duration of the trip. once during breakfast and the next 2/3 hours it tripped around 50/60 times. i think whilst we were in the hotel it tripped around 500 times. generator would remained on overnight and could be heard through out the night. Totally ruined our experience in Istanbul. other hotels in the area were not affected. we had 3 rooms in the end. I want some sort of refund.

10/10

Exceptional

12 Aug 2024

Ibrahim

great plase

Leisure

10/10

Exceptional

19 Mar 2024

Patricia

Fantastic Service, central location, comfortable and clean rooms and excellent breakfast.

Leisure Partner

8/10

Excellent

15 Feb 2024

Syma

All staff - especially Azad - were great. Breakfast was a great affair with one of the cooks making delicious filled flat bread in front of us each morning! Air conditioning worked - but had to call reception for them to turn it on centrally each time.

Leisure Family

4/10

Poor

17 Dec 2023

Farkad

Not my place

10/10

Exceptional

24 Oct 2023

Payal Pankajbhai

It was a Very Good Hotel to stay if you are traveling Istanbul. Hotel location was good. You will find so many good places to explore by walk from hotel. Also staff was so good and helpful. Apartment from that Breakfast was also Fine.I strongly recommend this hotel. Very Comfortable and Comfy place to stay in Istanbul.⭐️⭐️⭐️⭐️⭐️

Leisure Partner

10/10

Exceptional

16 Oct 2023

MUHIDIN

Enjoyed my time at Zagreb hotel

Amazing stay, grand bazaar, near Egyptian bazaar

Friends_and_family Family

10/10

Exceptional

13 Sep 2023

Mahmoud

Excellent services and location, the staff was very helpful and i highly recommend this Hotel

Leisure Family_with_children

2/10

Poor

28 Jun 2023

Danyal

It was terrible experience. The receptionist Mr. Azad behaved very bad he snatched our personal items including mobile phones, laptops, and other presents. These people even don't know how to treat foreigners in Turkey. Zagreb hotel staff is really bad they don't have manners their attitude shows foreigners are slave in their country. On more thing, during midnight, all receptionist's attacked us with knife in our room 509 & 511 we somehow rescued ourself and left this hotel. I will never recommend any one to book this hotel as this is unsafe. Thanks.

Leisure Family

6/10

Pleasant

11 Jun 2023

David

I found the place quite basic for the price l paid £519 from the 6th June to 11th WiFi poor. Had to pay for water each day to drink. Breakfast was quite poor nothing either English or continental. It was basically breakfast only no other food that you could buy even though there was a cafe apart from hot and cold drink
No English television every station foreign bored to tears in my room.
Tried to listen to the radio in my room on my phone but because the WiFi was so poor it kept cutting out.
Would l stay here again no.

Business_and_leisure Self

10/10

Exceptional

12 Mar 2023

Constantin E

Nice hotel

Nice hotel, very good location, diverse breakfast, relaxed atmosphere.

Friends_and_family Family

10/10

Exceptional

07 Mar 2023

Sabrina

Stayed here with my mother after relocating from a different hotel and honestly the experience was everything. Staff were super friendly and attention especially the cleaning lady and Younus the doorman who always ran to help us with our bags! I felt looked after always and safe. We didn’t get a chance to try the hammam which is the only let down as we missed the staff due to timings however would honestly recommend this hotel! Great rooms and very easy to get around the shops and access to tram station! Thanks Hotel Zagreb!

Leisure Family

10/10

Exceptional

07 Mar 2023

Eugen

Very nice hotel!!!

Very good location, close to everything, rich and diverse breakfast. Good price!!!

Friends_and_family Family

4/10

Poor

30 Jan 2023

Carina

The rooms are much smaller (actually too small) than shown on photos, everyday guests had to wait to get a breakfast table, breakfast was always the same but sufficient if you came esrly

10/10

Exceptional

31 Dec 2022

FERUZ

I loved everything the staff working Over there is easy going and friendly.

Leisure Family

2/10

Poor

04 Nov 2022

Caroline

Staff very rude and not welcoming at all
As for the hotel bathrooms not clean at all even all broke shower sanitary doesn’t exist difficulty to have shower
One world is not even wirrh to 1 star hotel that bad was

Leisure Friends

4/10

Poor

09 Oct 2022

Taghrid

The location is very good, the staff are nice but ghe rooms are terribly small and uncomfortable. The breakfast is poor and not fresh. Overall it’s not a comfortable stay

Leisure Family

10/10

Exceptional

23 Jun 2022

Robert

Great staff, excellent accommodations, good food

Outstanding package offered by hotel. Staff was incredibly courteous and helpful will all requests. Breakfast was above average and well organized. Spa, sauna and swimming pool exceeded expectations. Great location for shopping, exploring historic areas and markets plus close to tram and metro. For the price, a great bargain and will definitely return.

Friends_and_family Friends

10/10

Exceptional

31 May 2022

Latifa

The hotel is in great location, rooms are clean, the staff are amazing and helpful, we had great time no problem whatsoever, the only thing that should be looked at is the breakfast it needs to be changed, not much to choose, rather than that everything is great and lovely, big thanks to the house keeper she is very nice and friendly. 👍👍👍❤️❤️❤️

Leisure Family

10/10

Exceptional

28 May 2022

joseph

Gazi at front desk was very helpful so we’re the rest of the staff

Leisure Partner

10/10

Exceptional

07 May 2022

Olimpia

The staff was so helpful!

Leisure Family

8/10

Excellent

12 Apr 2022

Mohsen

Tourist Location

The first thing that you notice is that you need to go up some stairs to get to the main hotel lift which is somehow peculiar. However the friendly staff will take all luggage to your room. The swimming pool isn't very big or deep but the water is warm and nice music playing in the area. Rooms are OK with great water pressure in the shower, breakfast is buffet, the lentil soup is quite good. Hotel location is quite touristy with expensive restaurants and Taxis nearby but also quite convenient to walk. Overall an enjoyable stay, certainly recommended

Friends_and_family Family

4/10

Poor

02 Mar 2022

Verified traveler

Not a great stay

Not a great stay overall. Rude reception staff that weren’t helpful. Small rooms that not fully functioning bathroom. Bathroom and bed sheets not clean either. Breakfast was satisfactory. Not much variety.
Best thing about the hotel was the location. Close to tram line and a 10-15 min journey to main site seeing places.
Pool was also nice.

Friends_and_family Family

10/10

Exceptional

26 Feb 2022

Verified traveler

The staff was amazing & super friendly.

10/10

Exceptional

15 Jan 2022

Naziha

Very good hotel, very professional staff. Especially Mr Gazi front desk he’s very helpfull. I will stay again at Zagreb Hotel

Self

6/10

Pleasant

25 Dec 2021

Mersub

Average

It was pretty average. Location was ok side road not that easy to get around

Self

8/10

Excellent

09 Dec 2021

Anas

Its was good

Friends_and_family Family

8/10

Excellent

24 Nov 2021

Mahmood

Pleasant hotel

The hotel is located in an area called Laleli, the hotel rooms are quite small but have everything. The front desk staff Tekin was very hepful.

Partner

4/10

Poor

14 Nov 2021

Nowaf

noises

The stuff was very good but !! Air conditioning was bad! And the windows are not soundproofed. Every day I had to get up at five in the morning because of the sound from outside despite the windows being closed.

Self

6/10

Pleasant

14 Oct 2021

Roni

The staff is very friendly and helpful
But the room is small and there is stairs from entrance to reception

Leisure

4/10

Poor

12 Sep 2021

Abdiqadar

No Parking, no visitor, no luggage elevator or help from the front door to reception in 1st flr

Business_and_leisure Self

8/10

Excellent

01 Sep 2021

jennifer

Double bed is two beds together. Hot water. No view just abandoned buildings on 1st floor in back. Decent breakfast. Staff in dining room very good. 4 english channels on tv. Close to metro 4 minutes. Close to sultanahmet 20 minute walk.alot of restaurants and shopping near by.tea pot in room. No cold water in room. Frig barely working. Mattress pad stained. No top sheet. No washcloth. No conditioner. No lotion.

Self

10/10

Exceptional

31 Aug 2021

Verified traveler

All in all a great experience

Great staff great rooms for the price
Only downside was the blocking of roads for some reason therefore taxis couldn’t reach but it’s not the hotels fault

Friends_and_family Family

10/10

Exceptional

21 Aug 2021

Verified traveler

Very good hotel

Very good service. Staff are very helpful and welcoming. Rooms are clean. Breakfast is good, but we understand the effects of Covid-19 pandemic.

Friends_and_family Family

10/10

Exceptional

29 Jun 2021

Verified traveler

Very friendly staff and it’s clean
Very good location
Safe

Leisure

8/10

Excellent

26 Jul 2019

Verified traveler

the staff at the front desk was friendly and helpful but the cafeteria were busy and to themselves they don't talk to guests

Leisure Family

10/10

Exceptional

26 Jun 2019

Verified traveler

Breakfast and service were amazing pool mnbvxczvzxhhjxjcnxncjxjxjjfjjjfjfjfjfnfnfncncnfnfueykegegkehkehldhldhlr

10/10

Exceptional

17 Feb 2019

Verified traveler

i like to say thank you to mr Gazi at customer service tesk his doing excellent jobs.

Leisure Partner

6/10

Pleasant

12 Oct 2018

Rie

At least the room had AC...

Let’s start from what was good. The room had AC. That was about it.
What was not good: Room I stayed in was very small. I asked hotel staff to be moved to a bigger room and the guy said all the rooms are same size. You can’t even sit on the toilet straight because your legs don’t fit in the space between toilet and shower wall. There is no elevator from the ground floor to the receptionist so I had to carry my suitcase up the narrow stairs. Walls are pretty thin. You can here the phone conversation next door. It’s not worth the price.

2/10

Poor

22 Mar 2018

Verified traveler

Room so small. The area is terrible. They don’t sale beverages so if you are thirsty no one cares

10/10

Exceptional

01 Feb 2018

Mohammed

Amazing experience, staff very friendly and helpful, a 10 out of 10 to Zagreb hotel.

Family

2/10

Poor

03 Oct 2017

Rola

Close to the metro

Tight room, we booked it for 2 adults and 1 child more than 7 years they gave us 1 room even not enough for 1 adult, they got too much money for that child without extra bed, u should go up one staircase to rich the elevator, i don't recommend it.

6/10

Pleasant

18 Aug 2017

Khalid

good hotel for traveller with pudget

there is no elevator from the ground floor, you have to go one level up by stair where you will find the reception and the elevator on the first floor.
at check in, the officer gives us small room two single bed, the shower and fridge were not working after discussion with evening officer in duty, he gave us a good room with good condition.
breakfast is mainly eggplant and variety of cheese with yogurt and different type of jam and sweets.

Family

8/10

Excellent

31 Jul 2017

Verified traveler

A nice stay in Istanbul Zagreb Hotel

The elevator was from the second floor and for an elderly person it is a bit inconvenient.
Staff were extremely helpful and nice. It had a nice homely atmosphere. The location was excellent.

Partner

8/10

Excellent

18 Mar 2017

qureshi

The hotel is in a very convenient location

The hotel we stayed at is In a very good location for the metro line to all the tourist attractions. The indoor swimming pool was a massive plus point for my little toddler but it's quiet small.
Unfortunately, the weather was not so great during our stay

10/10

Exceptional

02 Dec 2016

HADIJAH

Nice Staff and food

I was disappointed to get a small room with a dirty bathroom but after my first review; they apologised and changed my room that day. the hotel staff are very friendly especially the new lady at the reception (note this was like the tenth time I stayed there but I was glad not to find the unfriendly man who used to be at the reception)!
Zagreb's Dream Restaurant provides the tastiest meals at a very cheap price!

8/10

Excellent

21 Sep 2016

Sami

Hotel is clean and nice, staff are helpful and polite, room is quite small but useful, i have checked in early with no extra fees,

8/10

Excellent

01 Jun 2016

Nasser

Good Service, clean hotel and friendly staff

I stayed in this hotel and the hotel staff is really friendly especially the guy Gazi. He was fully knowledgable, courteous and really polite.He is the best hotel staff person I have ever met. I would rate him 5 stars.
Apart from this the hotel was clean and as advertised. I would highly recommend staying at this hotel.

8/10

Excellent

30 May 2016

Tamar

Nice weekend in Istanbul

Very good!

Partner

8/10

Excellent

30 Mar 2016

Moroccan traveller

personal trip

I been in this hotel before, the stuff do their best to provide good service. The location is not bad, near tramway and metro.
There is a swimming pool on the roof. Many restaurants around.

Partner

6/10

Pleasant

04 Nov 2015

Verified traveler

food is very bad and not generous at all
room and bathroom are not clean

8/10

Excellent

21 Oct 2015

Mushe

Thanks

Family

8/10

Excellent

17 Oct 2015

hanen

Nice hotel for family

I liked the hotel .the breakfast was tasty and rooms are clean except the baby cot.

8/10

Excellent

12 Oct 2015

youssef

Good breakfast

Nice hotel and friendly stuff. The breakfast is delicious

4/10

Poor

04 Oct 2015

spenceley

Zagreb; an unpleasant experience

Bad check-in; no greeting just \"where's your passport?\" Guests are not allowed to have a drink and watch the sunset from the terrace; this is strictly for swimming. Photo's are badly deceptive - the pool is really tiny. bedrooms are the smallest i've seen in a hotel. Staff attitude was terrible. The breakfast buffet was very average. On the whole, I felt very uncomfortable in this hotel and cancelled my remaining nights for the Mosaic Hotel just up the road, which was brilliant!

Family

8/10

Excellent

16 Sep 2015

Ivaylo

been for 3 nights, nice breakfast, clean a bit small size room ( 2 ad + 1 kid ), quiet and convinient position.
only MINUS - no TV programs to watch at the evening

Family

10/10

Exceptional

14 Sep 2015

Hashim

Good

I send five days with my wife
I like the staff as soon as I arrived the staff took my two briefcase up to the room the room was small but not bad the hotel was located near the metro bus resturant and shopping area
I like it

Family

8/10

Excellent

11 Sep 2015

sodnomdash

Good location around laleli

Room and bathroom are very little.

10/10

Exceptional

24 Aug 2015

ALISA

Great Time in Istanbul

We stayed in here for a few days in August. It is a small but elegant hotel. Very comfortable and staff is extremely friendly,employees at the front desk helped us with everything, from scheduling a shuttle to airport to recommending tours and restaurants to eat. Good thing about hotel that everything is within walking distance Grand Bazaar and Bayezit Mosque is about 15 minutes and further down is Aya Sofia, Topakapi Palace and Sultan Ahmet Mosque. There are a lot of attractions and things to see if you are willing to take your time and walk around. Bear in mind that this is very busy shopping district as well, there are some great clothing shops to check out. Overall experience was really great and I would definitely go back.
Ohh there is complementary breakfast in a hotel which is great with extensive choice of breakfast food, international and local alike.

Family

6/10

Pleasant

17 Jul 2015

LA doctor

Great pool, if it's clean

The rooftop pool is the main attraction here. Too bad the water was cloudy for two days. And the pool attendant kicked me out for sitting and reading up there because You must be swimming. Most of the staff were very grouchy and unfriendly. The breakfast was a great spread. The rooms were tiny. They were remodeling 4/5 of the floors, with construction going on till midnight! The location is an easy tram ride to the center.

Partner

8/10

Excellent

02 Jul 2015

Kristjan

Nice little hotel

Nice pool, good location and good breakfast:)

Family

8/10

Excellent

02 Jul 2015

Tatiana

Very Nice Hotel. Located in the Heart of Laleli.

The staff are very pleasant and professional. Eventhough breakfast I would have loved if there was a wider range of bread variety.

8/10

Excellent

25 Jun 2015

Sage

Easy to get to by subway

The hotel is dated but easy to find and 10 min walk from the subway so you can get there from the airport by walking. There is a mini mart across the street so you are close to water, soda, snacks, etc 24 hours a day. There is a mosque near by so i would recommend staying on the 1st floor but you'll hear it regardless. The WiFi was good for us. There is also a PC in the lobby to use for light work and minimal printing for free. The breakfast is great and is a full buffet. The pool was cold but felt good after walking all day in the heat. The Blue Mosque is is a good 15-20 min walk or a short train ride. We took the train in and walked back. The train will also go to the Grand Bazaar and Spice Market.

Partner

6/10

Pleasant

22 Jun 2015

Verified traveler

Pre-CRUISE stay in Istanbul

We stayed for 4 nights in June. The staff were quite helpful when quizzed about istanbul, etc.

After hectic days seeing the sights we wanted to chill by watching TV - About 1000 Channels - YEH !!!!! With 2 English channels - CNN and BBC. What a dead loss !!!!!

The appealing pool was FFFFreeeeeeezing - to say the least.

All in all - a well located Hotel - very accessible to the Trams. The room - although smallish - was clean and tidy with a quite comfortable bed. Breakfast was sufficient - quite repetitive - BUT OK.

6/10

Pleasant

03 Jun 2015

max001

trip to Istanbul

Location is good. The pool on the top floor was nice on a hot day. The bad: the room was extremely small and in need of renovation. We found on a second day that window did not lock properly and there was a lot of street noise because of that. Also it's close to a mosque so expect to be waken up at 5am every morning.

Family

10/10

Exceptional

19 May 2015

Sundus

Excellent

Very good location very good staff clean room excellant breakfast

Family

6/10

Pleasant

15 May 2015

sarah

Nice and comfortable hotel

Ideal location, handy for sights all within walking distance. Close to tram and Metro. Clean hotel, lovely buffet breakfast.

8/10

Excellent

12 May 2015

Matei

Good location

The staff is ok.
The rooms are small but ok to stay.
They have the good location. In 10 minute you are in turist center.

Partner

10/10

Exceptional

29 Apr 2015

Verified traveler

Nice hotel !

I like this hotel. The room is with limited space but very clean and comfortable. It's close to Aksaray tram and metro station. Food there is tasty.

6/10

Pleasant

23 Mar 2015

Vesna

Great location of a hotel, but small rooms

Hotel Zagreb is located in a very nice neighbourhood, Grand Bazaar is very close, if you walk is around 10 min away, but if you take a train is 3 stops and it takes only around 3 minutes. Sultan Ahmet station is also right after Grand Bazaar, and there yuo can see Blue Mosque, Hagia Sofia and Cisterna Bazilika. You can also find a lot of nice places to eat local food and drink local and all other drinks.

The only problem about this hotel are small rooms (specialy beds) and the knowledge of english language of the employers.

I must say that the breakfast that was included in room reservation was great. You can choose all kinds of Turkish specialties and also all kind of other delicious meals.

We visited Istanbul in firt week of march and the weather was still pretty cold, so we had a little of problem with coldness at the pool, probably because not so many guests used it and they didn't made it warmer, but above all that the pool area is very nice decorated.

Partner

8/10

Excellent

24 Jan 2015

Moroccan traveller

Lovely trip

The hotel is far away of Sultan Ahmed, but near the tramway station. Many restaurants around. There is swimming pool on roof top. Staff is very helpful.

Family

4/10

Poor

10 Dec 2014

Verified traveler

2* rather than 4*

I think this Hotel should be only 2 stars, as the beds were very uncomfortable, the rooms were too small for 2 people and on check in, they said they will charge for the Sauna!
The only thing good about it was the breakfast.

10/10

Exceptional

03 Dec 2014

OC

Comfortable Hotel

Nice location, easy access to public transport, at the same time located in a quiet neighborhood.

6/10

Pleasant

25 Nov 2014

Constantine

Avoid. There are a lot of better alternatives...

Didn't like the hotel and hotel employees... I arrived at 2 am after 12 hour flight and i was asked so many questions about Canada, my motherland etc - i was forced to stop the guy at the reception to stop bugging me with all those question and finally get me the keys. I got the room at the 5th room - i NEVER seen such a tiny room even i lot. Bed was terrible with the cheap and uncomfortable mattress.

Honestly speaking it's like a 2 star hotel 5 miles away from Las Vegas.

Be careful with Taxi - ask the bell boy to get you an official taxi (yellow) with a Taximeter - otherwise you will get a shuttle or a taxi without any taximeter and you will pay at least twice as much as the official rate.

Keep in mind - sea port is only 15 min away and taxi can not cost more then 30 TL (about $18) - at the reception i was offered with flat rate taxi of 50TL...

Partner

8/10

Excellent

13 Nov 2014

Nabagala

zagreb

rooms are nice but very small

Partner

10/10

Exceptional

12 Nov 2014

Mukthar

Good

Overall good

Family

10/10

Exceptional

11 Nov 2014

Ruperto

Mr.

Me and my family enjoyed staying at your hotel and thanks to everyone for good service.

Family

10/10

Exceptional

20 Sep 2014

Yiling

Great stay

Location, service, cleanliness were all wonderful. However, breakfast needs to have more improvement. But will definitely choose Zagreb if we come back.

Partner

8/10

Excellent

14 Sep 2014

CJ Anand

Great Staff

Well located in the busy old city of Istanbul. Bit of a pain to climb stairs to get to the reception area. Rooms are fairly small (almost like in Tokyo). However good hearty breakfast, great front desk staff and great location.

Family

10/10

Exceptional

30 Aug 2014

Kiwimancunian

Fabulous Friendly Family Hotel

This is a fabulous hotel centrally located in Istanbul. The rooms are not spacious, but the facilities are fine and the staff are very friendly and always willing to help. Would definately stay there again!

6/10

Pleasant

18 Aug 2014

Moroccan traveller

Close to tramway

Small rooms, good stuff. Hotel is near tramway. Near middle east restaurants.

Family

6/10

Pleasant

28 Jul 2014

JK

Nice hotel, shame the staff are so miserable

Good value for money in good location with everything you'd need nearby.The staff however are miserable and unfriendly with the exception of one man on the reception desk who was very helpful. Maybe he could train the rest of them on how to treat your guests?

Family

10/10

Exceptional

07 Jun 2014

Freda

Great hotel close to major tourist sites

Stayed in this hotel for a week May / June 2014. The staff were very helpful with all requests, food (breakfast and dinner) were extremely good quality, taste and quantity.

Swimming pool (which was free) was open until 10.30pm every evening and a welcome relief at the end of a day trekking around. Was unable to find the wave/current generating element so just swam lots of very short lengths.

Cleanliness was superb, better than many other hotels I've been too.

If you're looking for entertainment then sit in the corner seat of the bar during an evening and you will see life pass by with the street traders below.

Really enjoyed our stay and all staff we came into contact with were without exception very friendly and helpful.

8/10

Excellent

01 Jun 2014

Bluesky

Nice hotel, close to the shops and transportation

I had a very nice time during my 10 days stay in Zagreeb Hotel, I enjoyed the nice traditional breakfast, I was comfortable with using the free wifi during my stay in the Hotel. I shall go back and stay there if I go back to Istanbul in the future.

10/10

Exceptional

01 Jun 2014

Rosalyn

Wonderful hotel, short walk to trams

Friendly helpful hotel staff, excellent food. Pool on the roof with views of the mosque and sea..I Had a sauna and an amazing massage. Trams easy to navigate and only one stop to the grand bazaar.

8/10

Excellent

29 May 2014

Verified traveler

Excellent customer service and situated in a nice

We arrived much earlier than the booking in time of 12 o'clock (6am). Staff prepared our room immediately whilst we were offered free breakfast, which was very welcome after a long flight. Hotel very nice apart from a flight of stairs for access to and from hotel. Pool a little shabby, but overall a good reasonably priced hotel.

2/10

Poor

13 May 2014

SuperBang

Don't be fooled by the pictures

Pro: Location is very good. Able to walk around and take the metro for sightseeing.

Con: Everything else. The pictures are highly misleading and does not reflect the current state of the hotel. The rooms are tiny and smells like urine. Bathroom is small with tiny shower hardly able to get in and out of. Overall it's a very old hotel and requires renovation.

Partner

4/10

Poor

05 Apr 2014

PJ

Certainly not a four-star hotel

Very odd to have a flight of stairs up to the lobby. Stayed here for five nights. The room we stayed in the first night was extremely stuffy and there was no air circulation. Asked to change for our remaining nights and the front desk staff willingly complied with our request. The second room, while still very small, was slightly larger that the first and had glass doors that opened wide (as opposed to the first room which had a window up extremely high that was difficult to see out of). These doors allowed for air circulation. Also a \"bonus\" came with the room change: in the first room, the shower was so small that if you dropped the soap, you were out of luck--it was almost impossible to bend down to pick it up! The second room's shower was larger (a comfortable size) and the bathroom was better laid out. In fact, the whole room had a better layout. There was a luggage rack in the room, but nowhere to keep it, so it would be better left out. Luggage needs to be kept closed and standing upright.

10/10

Exceptional

10 Mar 2014

KAREN

Good hotel for the price ...

We had an excellent stay. Rooms are a little small if you are staying for a few days. We changed ours after the first night and were happy with this, although it was still quiet small. Wardrobe space is also limited.... so don't bring lots of clothes that need to be hung. There is not a mini bar in the room, however room services is excellent and prices are average. Staff were wonderful and they were what made our stay a memorable one. We would definitely visit this hotel again.

6/10

Pleasant

03 Mar 2014

Faris

OK Hotel for short term Stay

The Hotel is ok with room size is small barely enough room to move around the bed. there is no chair to sit in so you have to sit on the bed all the time.
the staff are friendly and have kindly allowed me to check-in before the 12am.
breakfast has a good range of foods, drinks and coffee and a relaxing atmosphere.
close to Asksaray tram-line but has a steep hill to climb to get to the hotel.

8/10

Excellent

26 Jan 2014

farrokh

comfortable location, veryyyyyyyyyyyyyyyyyyy friendly staff, nice breakfast.
I've been there 3 times since last November and will go again and recomended to my friends.

8/10

Excellent

26 Nov 2013

Deej

Clean and comfortable

Its extremely clean and located in good neighbourhood...