Brown Beach House hotel & spa

10/10

Exceptional

21 May 2026

Hollie

Well worth the stay

Self

8/10

Excellent

03 May 2026

NADER

Great location and helpful staff

Family

10/10

Exceptional

11 Jan 2026

Lennart

No view at all!
But a good room

Partner

10/10

Exceptional

05 Jan 2026

Michael

Staff was excellent.
People on front desk was very helpful and provided super service.
Very recommended this hotel

Leisure Friends

6/10

Pleasant

13 Dec 2025

Julie

Very noisy and hard to sleep

8/10

Excellent

05 Nov 2025

NADER

Nice and helpful staff. Great location.

Business_and_leisure Family

8/10

Excellent

12 Jul 2025

Nicholas

Great location

Business_and_leisure Self

10/10

Exceptional

06 Mar 2025

Adam

Cool

Business_and_leisure Pet

10/10

Exceptional

17 Jun 2024

Rupert

Brown Beach House by Brown Hotels

used for a base whilst working locally

Business

8/10

Excellent

09 Jun 2024

Kevin

Great staff. Room unusual layout and not very practical, but very good location for the beach.

Excellent breakfast!

Leisure Partner

10/10

Exceptional

04 Jun 2024

Michal

Staff Was Amazing, rooms clean, breakfast amazing and beautiful i highly recommend

Leisure Friends

8/10

Excellent

14 Aug 2023

Ruxandra

Brown Beach House is a good option if you're looking for accommodations close to the beach. We stayed for 3 days and enjoyed our experience. We found the hotel in general could be cleaner, and the rooms were a little dated, despite being 'modern' in decoration. Our A/C broke the last night before we left, which could have been a problem given the 40 degree weather. The staff as well were not all friendly, and depending on who was working the front desk, we sometimes felt like we were a nuisance.

If you book through Expedia, breakfast is included at their restaurant downstairs, which was a huge plus. We were thinking traditional American continental breakfast, but you can have a large, sit-down breakfast, and it is included in the cost! The food was phenomenal; we had shakshuka, buffalo mozzarella salad, and many dips fresh challah.

Overall, the location and breakfast is worth coming back for, although the hotel is a little small and dated.

Leisure Partner

10/10

Exceptional

11 Aug 2023

Andrew

Ear plug fans

Super tidy clean and well designed. Looking for earplugs heheh

Partner

10/10

Exceptional

05 Jul 2023

Jocely

Amazing stay at Brown Beach

Leisure Family

10/10

Exceptional

25 Jun 2023

Linda

The hotel was adorable! And just a 5 minute walk to the beach. The staff was friendly & helpful- they made you feel welcomed. I would definitely stay at this property, or maybe try one of their other ones, the next time I'm in Tel Aviv.

Leisure Family

8/10

Excellent

19 Jun 2023

Hannah

We loved the spacious room and location. The beach is right there and it's a short walk to Carmel Market. The room was excellent (we had a room with a patio) with the exception of some plumbing issues. The shower drain made a constant gurgling noise that was super loud and constant throughout our stay. We loved spending time on the patio, it felt like we were experiencing the city even when we were resting at the hotel. The gym was a mess so I ended up working out on the beach. I highly recommend skipping the gym and going to the beach! There's a ton of workout equipment on every beach. The breakfast was delicious.

Leisure Partner

10/10

Exceptional

29 Apr 2023

Chaim

Brown Beach House is a trendy boutique hotel located in the heart of Tel Aviv, It's just moments away from the beach and countless restaurants, bars and cafés. The hotel boasts cool interior design quirks, a relaxing outdoor terrace and an excellent breakfast that makes it a laid-back but hip choice.

Business_and_leisure Self

6/10

Pleasant

22 Apr 2023

Paul

Brown beach house needs a makeover, at least in the rooms.
Old outdated furniture, cracks in walls and dark. Also, the noise from the street is very loud.
The upside is the front desk and dining area staff are excellent.

Leisure Friends

10/10

Exceptional

20 Apr 2023

Ethan

Great location, staff and service

Business_and_leisure Partner

4/10

Poor

13 Mar 2023

Laura A

This was my second stay at the Brown Beach, the first was in 2017. The first stay was great, clean rooms, tasty breakfast... nice lobby snacks. This time the room they gave me was initially horrid, dank and tiny. I was able to move, and the new room was nicer, but the bed was terribly uncomfortable and lumpy, there were cockroaches and the breakfast was not good (undercooked eggs, burnt toast) and good luck getting the attention of wait staff. I was so disappointed. The front desk staff was great, but there's only so much they can do.

Business_and_leisure Self

6/10

Pleasant

19 Feb 2023

Sara

I was just at a hotel in Jerusalem that was great. This hotel compares badly on every level. The only friendly person was this morning’s staff member at the front desk.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2023

Joseph

Best breakfast ever

Best breakfast ever! Can't believe it was included in price! Vegan option was just as yummy as nonvegan options.

Friends_and_family Family

6/10

Pleasant

16 Dec 2022

Simon

Very well located hotel but the rooms are not set up with enough closet or drawers. Very pet friendly. Some staff members are friendlier than others. The parking in the basement is tiny but very convenient. If your are planning to use it, make sure your car is not higher than 1.50 meter

Business_and_leisure Pet

6/10

Pleasant

29 Nov 2022

Edith

The room was poorly laid with a long corridor to go the bathroom from the bedroom. We did not get washcloths and only one tissue box when I asked for more.

Leisure Partner

6/10

Pleasant

18 Nov 2022

Radic

Good for the value

Leisure Self

10/10

Exceptional

13 Nov 2022

Doron

Great hotel . Stylish in great location. Very good service

Business_and_leisure Self

10/10

Exceptional

07 Oct 2022

AIMEE

Friendly staff , very efficient . We requested to have a box for breakfast , service was very prompt. Room is clean . Price is right . Breakfast is very night .

Leisure Family

6/10

Pleasant

19 Sep 2022

Houssem

Good location but noisy Room

Great location but the road noise can keep you awake if you are staying in the lower level rooms.
Breakfast was nice .

Business

6/10

Pleasant

04 Sep 2022

gilles

Hotel is well located and nice but the service in the room is not up to par. One day they forgot towels the other they forgot toilet paper, the floor was always Sandy like Brooke’s but not washed. At the reception service was good as well as at the restaurant.

Partner

4/10

Poor

17 Jul 2022

Nissim

1 night stay

I checked in late and the receptionist had an issue with the computer but still was very nice.

The room window was broken and because of that was slightly open all of night, and because of that we had a lot of noises and even an horrible smell during the night that coming from the outside, the breakfast was fine.

Partner

2/10

Poor

17 Jul 2022

Nir

poor maintenance and cleanings

unfortunately our stay wasnt pleasant. we got a room that had cockroaches. we asked to change the room and we got different room from what we paid for (no balcony and smaller size). in check out they said we actually got an upgraded room (we didnt) and that we dont deserve a refund. sadly the overall experience was bad

Partner

10/10

Exceptional

06 Jul 2022

Luke

Great location in central tel aviv by beach. Amenities and room finishes were very nice. Much appreciated breakfast and food/drink in lobby. Staff was super nice as well. This was my 2nd time here and I will come again. Only complaint was my room had small scuffs on the wall (but it’s hard to complain here!)

Leisure Friends

8/10

Excellent

26 Jun 2022

Diana

Property is conveniently located to the beach. Close to bus stop/scooter location and close to restaurants for dinner. Cleanliness is subpar. TV has a variety of channels and lots of storage space. AC is very good for hot summer nights! Staff very friendly and helpful.

Leisure Friends

6/10

Pleasant

21 Jun 2022

Leena

The Brown hotel itself was a funky property with a great vibe however our room was awful - the layout was not ideal and difficult to more around in with just 2 people. The staff were quite nice.

Leisure Partner

2/10

Poor

26 May 2022

eran

I did get there before check in time was told room will be ready in two hours. Came back(two taxis)and was told room will open definitely be ready in one hour. After that hour room was not ready and I had to wait half an hour. Total wait time-three and a half hours. I was lied to twice. Why?
Bad costumer service!
Rooms are very old and outdated..

Leisure Self

10/10

Exceptional

21 May 2022

Leonard

Excellent hotel, it's staff is so friendly, and that location couldn't be better. Definitely will come back to this Hotel.

Leisure Family

10/10

Exceptional

19 May 2022

Vesna

Really great hotel, everything awesome, location, room, ambient and kind staffs.

Business Self

10/10

Exceptional

27 Apr 2022

Judy

Perfect service, overall a wonderful experience. Fabulous breakfast too.

Business

6/10

Pleasant

13 Mar 2022

James

The Hotel wasn’t bad. Beds were comfortable and the staff were nice. But it needs investment as the last 10% just isn’t up to scratch.

For example the gym is horrible. It wasn’t cleaned once during my stay, has exposed wires coming up from the floor and broken air con.
The shower leaks, and the grouting is complete state. The hotel ran out of shower gel and there was no alternative.
Many TV channels were not available (poor signal).
Key cards often did not open the doors.
As a minor but incrediblly annoying point, the

Friends_and_family Family

10/10

Exceptional

04 Mar 2022

maya

Lovely few days

8/10

Excellent

22 Feb 2022

Dayna

Great location!

The room was quite small
The service was great

Friends_and_family Friends

8/10

Excellent

30 Jan 2022

Hadassah

Everyone was super friendly and helpful.
The room was nice, clean, great value for the price.
(Small snafu with the electricity/lights in the room, quickly and efficiently resolved).

Absolutely love the lobby/sitting/welcoming area. Really a wonderful ambiance.

Breakfast was wonderful (and included in the really well priced booking)

Highly recommend!

Leisure Self

8/10

Excellent

11 Dec 2021

Gregory

It was excellent breakfast, good location and comfortable room

Friends_and_family Friends

8/10

Excellent

21 Nov 2021

Doron

Room was clean and modern great shower. Room was very small

Business Self

10/10

Exceptional

13 Nov 2021

Liat

Love this hotel!! Perfect location, great staff and a cozy place

Leisure Self

10/10

Exceptional

07 Nov 2021

yariv

Good location, nice room, comfortable bed, great breakfast

Business Self

10/10

Exceptional

07 Nov 2021

yariv

Good location, nice room, comfortable bed, excellent breakfast

Business Self

10/10

Exceptional

15 Aug 2021

Verified traveler

Excellent hotel, the staff were great! Food is really nice. Enjoyed and would definitely go again

Partner

10/10

Exceptional

30 Jul 2021

Verified traveler

Hot tub on terrace was awesome.
Lighting in bathroom was too dim.

Leisure Partner

8/10

Excellent

04 Jul 2021

Yigal

Good hotel in excellent location

Very nice hotel in amazing location. Our room was spacious with nice living room and spacious bedroom which was found to be also a shelter... However the room didn’t have much natural light because the only windows were in the bathroom and in the bedroom (if you manage to scroll the iron cover…).
The room wasn’t sealed for noise and there was a wedding party in the next door that were noisy but it wasn’t that bad.
There is an amazing balcony in the first floor that is highly recommended for an afternoon drink.
The staff were absolutely amazing, very helpful and made their best to please you.
There’s free coffee, wine and fruit snacks in the lobby which was fun. There’s enclosed parking which is convenient and reasonably priced. We didn’t take the breakfast because there are better options all around and it was relatively expensive.
The hotel is 2 minutes from the beach and the Herbert Samuel walkway.
In summary very good hotel, excellent location, clean, welcoming, reasonably priced. In its category it’s definitely good and recommended.

Partner

4/10

Poor

04 Jul 2021

Haya

Beware

Absolutely horrible. Customer service is below the acceptable standard. Once we complained, we received nothing but combative responses without remorse nor apology. We complained about the front desk not picking up the phone after numerous attempts. They responded by saying, “ other customers were more important.” My son is a travel agent and we will never come back to this hotel nor recommend it.

Friends_and_family Family

10/10

Exceptional

16 Jun 2021

Mary

Beach house

I was impressed about the overall stay. The service was helpful and hospitable. The room was clean and comfortable. The location is perfect as its super close to the beach, entertainment and restaurants. My room was in a corner which i thought was less good but it turned out great as it was quiet.

Partner

10/10

Exceptional

14 Jun 2021

Assi

location excellent

breakfast the best

Friends_and_family Family

2/10

Poor

05 Jun 2021

adva

לא מומלץ

אחסנו אותנו במלון הסמוך שזה שלוחה של בראון
השהות היתה מזעזעת...המיטה קצרה, המנעול בדלת לא ננעל והטלפון לא עבד , לא היה ניתן לקרוא לשירות חדרים, והקבלה
ואין עם מי לדבר !היתה שוממת מכל עובד.
אין רשתות בחלונות ואכלו אותנו יתושים, אין מראה בחדר, ואין קומקום בחדר, המינימום להכין כוס קפה, ממש לא מצדיק את המחיר לחדר הקטן והעלוב שקיבלנו.

Partner

4/10

Poor

26 May 2021

arye

They try to do the best but.....

Very kind, but the hotel maintaining is very poor.

Business

8/10

Excellent

18 May 2021

gennadi

an excellent location and superb breakfast

overall it is a very nice boutique hotel.
excellent location, excellent breakfast.
on check-in, there were a few issues, but a reception solved them enough quickly.
to please our stay the hotel gave us a voucher for free breakfast.

Partner

4/10

Poor

21 Aug 2020

Avishay

It can be much better.

My experience was not good.
I got a small room not clean, after 3 hours of waiting they replaced me the room to different room in different building.
The staff trying to do the best but they are very loaded .
I'll not come back in the future.
There are better place in this price.

Partner

8/10

Excellent

23 Jul 2020

Yehudith

july in Tel Aviv

Close to the sea.a beautiful boutique hotel. Very comfortable room. Pleasant and friendly staff. Highly recommend

Friends_and_family Friends

6/10

Pleasant

07 Mar 2020

Verified traveler

I have stayed there several times, sometimes in a massive, beautiful suite with a large deck, large bedroom, large living room, etc. This time, I think I got the overflow room, seemed like an old utility room with long narrow hallway, weird layout, crappy view. Seems like a roll of the dice for what you get.

Business_and_leisure Family

6/10

Pleasant

11 Feb 2020

Verified traveler

The hotel is in a good location being just around the corner from the beachfront. The breakfasts were delicious and the staff helpful.
On the downside there is no restaurant or bar at the hotel and the room we were in was like a box as it had no natural light at all. The window in the bedroom and the window in the bathroom both looked out onto the back of the hotel where there was scaffolding (and workmen) because of work being done. This meant the blinds had to be kept down/closed at all times. The \"living room\" area had no window at all. There are possibly nicer rooms in the hotel but room 103 wasn't one of them.

Leisure Partner

6/10

Pleasant

02 Feb 2020

Verified traveler

Staff was friendly and helpful, location is great. But my room was awful! No windows, ridiculously small, no heating so I was freezing at night. The idea was to be close to the sea and be able to open my window and and enjoy the view - but that wasn’t possible at all.

Leisure Self

10/10

Exceptional

28 Jan 2020

Verified traveler

Good hotel and much better than expected

Very pleased with our stay. The hotel was very trendy, the room was great and the staff very friendly.

Great location.

Friends_and_family Family

6/10

Pleasant

21 Jan 2020

Brian

I need management to call me and get credit for both rooms. I contacted management multiple times about the humming noise from the walls. We were unable to sleep and exhausted from this...The Front desk clerk came to the rooms and witnessed the humming sound. He could not figure it out...It would start and stop...start and stop..Very loud..

Leisure Partner

10/10

Exceptional

20 Jan 2020

Verified traveler

Thr hotlel is kept in a excellent condition .i was approached by hotel maintenance and asked is they any problems with the room . After i had been to the beach i walked back to the hotel I left some sand on the floor in reception. The sand was immediately cleaned up . The stafff take pride in there work by keeping the hotel spotlessly clean and well maintained

Leisure Self

10/10

Exceptional

04 Jan 2020

Emily

I only stayed at the hotel for my first night in Tel Aviv, but I enjoyed my stay! The bed was so comfortable and the room was very clean. I was greeted to the hotel by a very friendly concierge, a glass of champagne, and jelly donuts for the last night of Hanukkah! We even had a bottle of wine in our hotel room. The hotel is in a great location - minutes away from the beautiful Tel Aviv beach and promenade and about a 30 minute walk away from Jaffa! The breakfast was also amazing too - it felt exactly like we were at a restaurant. I would definitely recommend staying here!

Friends_and_family Partner

10/10

Exceptional

27 Dec 2019

Danielle

A pleasant night in the city

spent a quiet night away from everything and it was very pleasant. Good location, nice breakfast and a great bar right next door.

Partner

10/10

Exceptional

20 Oct 2019

Shay

great experience!

We had such a fantastic experience!

Comfort room and great service!

Partner

10/10

Exceptional

20 Oct 2019

Richard

Great room with a large terrace with ocean view. Amazing breakfasts. Right near the beach. We

Partner

8/10

Excellent

10 Oct 2019

Verified traveler

Lovely rooms, it’s a shame the cleaning wasn’t great and the door in the shower was broken and bath towels dirty, other to that beds comfy and hotel is in walking distance from the beach. Eden was amazing looking after us and the guys at the front desk were fabulous! Unfortunately the breakfast staff let the stay down as they were not attentive and rude, took ages to serve food and were not accommodating or polite at all. Eden did her very best to try and resolve the situation but it was a shame this part let down the whole experience.

Leisure Family

4/10

Poor

29 Sep 2019

RSL

Great location just a block from the beach, but room was in bad need of a makeover. Very tired, and poorly lit given lack of natural light.

Business Self

4/10

Poor

02 Sep 2019

Verified traveler

Disappointing

Dirty , rude service , dark and dingy room

Partner

8/10

Excellent

29 Aug 2019

Verified traveler

Excellent location and the staff were very helpful. Only small criticism is the beach towels were too small

Leisure

10/10

Exceptional

11 Jul 2019

Verified traveler

A nice boutique hotel with excellent service. From the time you register you are made to feel that you count. I was upgraded and the breakfast was included. My favorite was the breakfast. The best french toast with caramelized bananas ive had in my life. At the bar, the bartender makes his own tomatoe juice.... so ask for a bloody mary. Id you meed a tour or want to go surfing, the reception staff are your pwrsonal concierge. My ro was cleaned promptly each day. I qould definitely stay here again.

Leisure Self

6/10

Pleasant

14 May 2019

R

The hotel is very small. As you go in you are already at the reception. The lobby is very very small. The hotel hast two little elevators. The restaurant where breakfast is served seats only (approx) 20 people
The location is very good and the hotel and everything does look chic and hip.

Leisure Partner

10/10

Exceptional

08 May 2019

Verified traveler

Really good staff and hotel!

Amazing place to stay in Tel Aviv. Really helpful and amazing staff! A big thank you for Eden and her colleagues at the front desk as well as the employee who serve the amazing breakfast in the morning. I highly recommend this hotel if you are looking for luxury boutique type hotel

10/10

Exceptional

08 May 2019

Edouard

Amazing hotel staff!

Really nice luxury boutique hotel! The location is perfect just near the beach. The rooms are excellent. It's the best breakfast I ever had in Israel. A big thank you to Eden and her colleagues who were really professional and make the guests feeling home.

10/10

Exceptional

25 Apr 2019

Verified traveler

Boutique hotel in a Great location.
Rooms are lovely with adjacent balcony/terraces. There are rooms on 1st floor that are tiny and noisy which we refused and they gave us a beautiful room.
Only negative experience.
Breakfast was delicious with good service.

Friends_and_family Family

8/10

Excellent

11 Apr 2019

Verified traveler

Excellent breakfast in very pleasant surroundings .
The bedroom was quite roomy with a nice bathroom .
The proximity to the main road made the bedroom quite noisy .
The windows in the bedroom couldn't really be opened due to the pigeons outside with a lot of pigeon mess present on the window sill.

Leisure Partner

8/10

Excellent

09 Apr 2019

Parita

I loved how modern and quirky the hotel was. Wasn’t too impressed with house keeping if I’m honest but Eden on the front desk made up for that. Eden was very friendly and helpful. Nothing was too much trouble and she had great local knowledge. Eden made our trip very enjoyable.

Leisure Friends

10/10

Exceptional

03 Apr 2019

Roy

Brown Beach

we had great time, great stuff, great rooms, and overall great experience

Partner

10/10

Exceptional

22 Mar 2019

Melissa

Stay at Browns Beach Hotel

The hotel and staff were great. There was parking at the hotel. The room was small but the bed was very comfortable. The bathroom shower was great but there could have been more counter space. Location was excellent. The breakfast was delicious! I would definitely stay again!

Partner

4/10

Poor

18 Mar 2019

Verified traveler

Basin in bathroom blocked. Also extractor fan didnt work. We were told nothing they could do about either. Sheets not changed for whole week we stayed. Property looking very tired.

Leisure Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

Lovely we were comfortable well received and well treated

10/10

Exceptional

10 Feb 2019

Paolo

Great location, great staff and gorgeous breakfast

Staff welcoming and always cheerful and helpful. Great location next to the beach. The room was clean and comfy. Breakfast superb. It wasn't a buffet but there was a menu to choose from and there was complementary mezzes.

8/10

Excellent

06 Feb 2019

Simon

Boutique hotel excellent positiin

Lovely hotel, excellent service apart from waitress who talked really badly to me

Friends

2/10

Poor

10 Jan 2019

Verified traveler

i Was very disappointed that the room is not clean, the images doesn’t reflect the hotel at all. I left after one hour to another hotel and paid a fortune just not to stay there. The guy at the desk agreed with me and promised a refund .

8/10

Excellent

28 Dec 2018

Verified traveler

Great location and an excellent staff! great breakfast! However the hotel rooms are really dated and the carpets stained and dirty.

Family

10/10

Exceptional

21 Dec 2018

Daniel

Just perfect! Location, service & room - perfect!

It doesn't get better than Brown Beach House. Having stayed in so many hotels in Tel Aviv and in other cities in Israel, I can honestly say that this is one of THE BEST! The service was excellent, the staff were personable and genuinely caring, the rooms are beautiful and the location is incredible -- steps away from the beach. I don't know why I would ever stay anywhere else in the future!

Partner

10/10

Exceptional

21 Dec 2018

Daniel

Absolutely the best!!!!

It doesn't get better than Brown Beach House! As soon as we walked in we were greeted by name by the hotel manager! The lobby is gorgeous and the room was awesome! Breakfast was one of the best in Israel -- so good that we wouldn't need to eat until dinner! But the most impressive thing about Brown Beach House was the service! All the hotel staff were incredibly friendly and always going above and beyond to ensure we had the best stay possible! Thank you!!! We will definitely be back when we return to Tel Aviv!

Partner

2/10

Poor

01 Dec 2018

fashionista

Do not recommend. Room dynamic is funky, no proper bathroom, tub which dangerous to enter and exit is located out in the open room. Extremely small room, which hardly any space to place your belongings.
The toilet is separated by a door and there is no exhaust fan in there to circulate the foul odor, and the window is locked shut. There is dangerously scalding hot water that comes from the faucet because there is no water balancing valve in the plumbing system... the builders were cheap when it came to the plumbing. We asked for an additional rollaway bed they said they would bring it and they never did.

Friends_and_family Family

8/10

Excellent

13 Nov 2018

sue

rooms are on the small side, some have very little space for unpacking a suitcase, Beds are very firm. Breakfasts are freshly prepared and delicious, creative touch added to traditional Israeli fare. Location is nice for beach access (2-3 blocks away) Parking available underneath but very limited.

6/10

Pleasant

10 Nov 2018

martin

Hotel claims they offer King size beds. The beds are queen size. The hotel is convenient to the beach, however, there is no place for a taxi to stop to load or unload. The hotel is NOT handicap friendly. The breakfasts are very good with great wait staff. The house keeping staff is not so good and did not service the room by 3 pm on 2 of 4 days. I requested a 4 star hotel and this did not make the mark.

10/10

Exceptional

09 Nov 2018

venator

Staff were 5+, the best. Breakfast was to order, excellent each day. Hotel could have been cleaner. Good Location.

2/10

Poor

04 Nov 2018

Luis

I did not get the room I was supposed to get. It did not have a sofa and was very small. No space to put anything. They said it was an upgrade because the balcony was bigger. I did not ask for a bigger balcony, I wanted the room I reserved. Also, my curtains did not close properly in the room. At almost midnight I had to wait for the guy to fix it. Thank god this was only 1 night. But I would not recommend family or friends to this hotel.

10/10

Exceptional

15 Oct 2018

james

Nice little weekend in Tel Aviv

Nice little boutique hotel with amazing A-la carte breakfast, off site access to a good local gym and free bike hire! Dead center for a brilliant beach weekend in Tel Aviv!!

8/10

Excellent

14 Oct 2018

Dave

Previous to getting to my hotel I sent them multiple messages asking to get an early check in so I was disappointed when I was not accommodated. I arrived at the hotel at noon after 16 hours of travelling and could not get a room but the other couple who were travelling with me got a room right away. No big deal my wife and I just stayed in their room to wait for ours to be ready but after going to the reception multiple times asking if our room was ready it took them until 3:30 to get our room ready so ended up with a late check in after all this. The staff was very nice about this but their excuse was that the housekeeping was short staffed. When we all went up to the other couple's room we were all shocked at how dirty the room was, the sofa was so dirty nobody would sit on it, the coffee table was stained, the curtains in the bedroom had a big stain, the light fixtures were dirty. Not a good first impression so we called the reception and a very nice girl came up right away to handle our complaints. She explained that all the sofas in the hotel were the same and admitted that they were not a good choice of fabric as they stain easily but she assured us that they were clean just dirty looking!. She even took us to multiple other rooms and sure enough every room had the same dirty looking sofas. The owners of this hotel should just admit their mistake with their choice of furniture and replace them. I would write more comments good and bad but this review box is out of room

8/10

Excellent

12 Oct 2018

Jon

Hotel staff is very accommodating and receptive. Great service! Hotel is comfortable and close to the beach! Great location! Rooms could be slightly cleaner!

8/10

Excellent

03 Oct 2018

Gina

A great hotel in a great location. I did have problems with my television dropping the signal while watching and the radio channels not being available. I reported it twice but the problem was not resolved and I was not updated re findings.
Hotel staff are very friendly and willing.
Storage for clothes was lacking, no drawers and just a few hangers over the mini-bar and safe area. For a 10 night stay it was very inadequate as I had to store clothes in my case.

10/10

Exceptional

27 Sep 2018

Ruth

LOVE LOVE LOVE

Absolutely loved staying here. Was solo and felt completely safe and loved. The kitchen team were fabulous. I am vegan and gluten free and nothing was a trouble. I would absolutely stay there again. Super close to beach also!

10/10

Exceptional

24 Sep 2018

israel

מלון ברמה גבוה,מומלץ מאד

מלון בטיק במקום מעולה,צוות עובדים ידידותי ושרותח
מומלץ מאד