Nexus Regency Suites & Hotel Kuala Lumpur

Malaysia , Kuala Lumpur
KUALA LUMPUR, Block E, Bangsar Trade Centre, Off, Jalan Pantai B
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20 reviews shown

2/10

Poor

20 May 2024

Paul

This property is very run down and poorly maintained. The staff are very courteous and kind but know they are in a loosing situation. Examples; no wifi on upper floors, the elevator only worked sporadically, the carpets and walls in the halls and rooms was stained and damaged, the lobby restaurant is very limited. This facility needs to go to a new Hotelier that can get it back into shape as it is in a good location.

Business Self

6/10

Pleasant

17 Nov 2023

Zailan

The room was not ready so we had to wait for 45mins before we can check in.
The room was not cleaned by the housekeeping after the first night although we have left word with the housekeeper as we were about to leave for the day.There was noises of furniture being moved about in the wee hours of the morning.

Leisure Partner

8/10

Excellent

06 Jun 2023

Place was abit dirty

Leisure Family

2/10

Poor

25 Dec 2021

Azran Ab

Toilet smelly, bedsheet got blood stained, towel provided not clean, dusty dining chair and wooden floor

Leisure Family

6/10

Pleasant

03 Jun 2021

Verified traveler

Good

Business Self

8/10

Excellent

24 Sep 2019

Rtoong

The room is huge. Just that the lights are dim in the suite. Breakfast was ok, choices are limited. My room was cancelled from Expedia and I was forced to pay walk in rate.

Business Partner

4/10

Poor

01 Apr 2019

Heinsenberg

Asked for late room service but upon returning to the room it was still the same as i left. Go down to the reception and they said i need to informed them in advance. Told already but they never say sorry for their services. Disappointed

Business Self

8/10

Excellent

19 Dec 2018

Verified traveler

my doughter seems happy

10/10

Exceptional

02 Dec 2018

Dibz

Quite surprised with the size of the room and the condition was great.

10/10

Exceptional

12 Aug 2018

Burhanuddin

The Others really intoxicated me.Let stay at Nexus

The past stayed at Nexus were so glorious for me. Since march 2018 i never failed to have had at least one nite to stayed.
But my last episode with 3nite were quite unexpected and sadden me,the happening were;
1;as regular guest, that RM20 should not be charged due to price differ between Hotel.com and Nexus.
2;i were called and were given unsweet words/sentences by personal 'i will charged u if checkef out after 1.00pm.
I fully understand and acknowledge regarding that particular issues.
Therefore personals should do the conversation in the most hospitality method.
Thanks and regards

8/10

Excellent

30 Nov 2017

Leasee

Breakfast should start at 6.30am

good stay , near factory area. But, the breakfast too late to start . we leaving 7am . The hotel staff say breakfast start at 7am. Can try to adjust to 6.30am . because a lot of Business people leaving early avoid traffic jam.

4/10

Poor

19 Jul 2017

King Huat

Poor management.

Poor management.

10/10

Exceptional

09 Jul 2017

Bloompendant

Nice hotel to have full time on yourself

Pleasing staff welcome on check in and check out. Had a nice sleep when u got quiet room.

8/10

Excellent

04 May 2017

Seng Tee

Cheap and Good

Is good with own transport otherwise not so convenient.

10/10

Exceptional

12 Apr 2017

Esah

The Best hotel room by far in Malaysia.

Stayed here countless times. Everything is Good Right from the front office service to the room itself. The only set back is far from amenities.. i always Grab to Sunway Which cost at 15rm. So I always packed extra food/titbits/drinks in case I get Hungry at nite.

8/10

Excellent

23 Mar 2017

chin wei

the room was clean and comfortable .

6/10

Pleasant

02 Mar 2017

KHOO

NICE stay

NICE to stay, indoor parking, Will visit again.

10/10