San Francisco Cusco Hotel

8/10

Excellent

26 Jun 2026

Michelle

Wonderfully clean hotel! Very close to the airport with about a 10 min taxi. The hotel can arrange your taxi service. We got there about 8pm and food was hard to order. You will need to ask for towels. Either speak good Spanish or have your Google Translate ready

Partner

10/10

Exceptional

11 Jun 2026

Mallinath

Staff is humble and generous

10/10

Exceptional

25 May 2026

Bhavesh

Clean room and facilities, helpful staff, and great breakfast and location.

Can't recommend enough.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

MARIA

My experience at this hotel was wonderful everyone was friendly and hospitable , I will definitely recommend to Family and friends

Friends

8/10

Excellent

22 Mar 2026

arvie brown

Good place to stay. Only cons: noise from street vehicles and neighbors are easily heard inside the room.

Partner

10/10

Exceptional

03 Jan 2026

roxana

El wifi e internet muy bien y agradezco al personal, excelente atención. Los insumos del desayuno no eran los mas adecuados respeto a su calidad.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Sangyoon

The staff was very kind. We had a nice 3-bedroom.

One thing needs to be improved: there was a smell, potentially via a drainage, that propagated throughout the room. There were some stains on the wall as well.

2/10

Poor

25 Jul 2025

Anil

No Heater in the hotel or the rooms, it got a low as 6 degrees C in the early mornings.
Not the right location for tourists
Hotel miserably cold all the time
Breakfast in the first 8 days was inadequate
Had to keep asking the waiter for things which were coming slow and not enough either. Breakfast is mediocre. Nothing great.
Cold mold in the bathroom shower .
Bathrooms are always stinking , we had to change our room because there was a leak in the toilet, even after giving them a full day they did not repair just put in some freshener and thought it would pass by, finally got a room with no leak, but bathroom still stinking, the hotel has some serious drainage and plumbing issues.
Lobby was so dusty and cold , no cleaning done. Housekeeping would only make the beds and clean the bathrooms.
The only silver lining was the staff, they were helpful they got portable heaters in the room but trust me those heaters did nothing.
Got a headache from altitude sickness the staff helped me with some oxygen. So that was good.
But would never ever go back. Close to the airport, no restaurants close, had to spend on Uber all the time to go for anything.

Family

6/10

Pleasant

09 May 2025

Michael

SanFrancisco was convenient to the Cusco Airport, and advertises a full service Restaurant for lunch & dinner. They offer rooms with a queen or king size bed. In fact, the king bed room also has a double bed. There is no heat, and it took 5 tries to get a space heater and 2 clean blankets for the bed. The restaurant was not running due to \"Chef problems\" but we were not told this when we checked in. There were no neighborhood restaurants. Food for the breakfast buffet was limited & very poor quality. Thos hotel must be experiencing management problems. We can not recommend SanFrancisco.

Leisure Family

4/10

Poor

03 Apr 2025

Josh

At some time in the very very near future, management should consider sriously updatingALL linen

Partner

6/10

Pleasant

01 Apr 2025

Amber

The staff were friendly and helpful and the rooms were clean. However they are really stingy with towels and pillows. One pillow per person and we only had two towels for a room we had booked for two adults and two kids. The lobby is pretty small and there aren’t really any other areas to hang out. No central air at all and we stayed during a cold snap so the rooms were quite chilly. Dining is *really* limited in this area. You have to walk quite a ways in an area that isn’t great but we stayed to be near the airport. For this purpose it was ok. The price point makes sense for what they offer. They could improve quite a bit just by offering two pillows and two towels per person and some kind of heater on cold nights.

Leisure Family_with_children

8/10

Excellent

06 Dec 2024

Mark

Only stayed for one night and the bed was nice

Leisure Partner

6/10

Pleasant

27 Sep 2024

Leong

Good experience

Family

6/10

Pleasant

05 Sep 2024

Rahul

It’s a small place compared to what shown in the picture. No air condition or fan for ventilation.

Leisure

4/10

Poor

31 Aug 2024

Anita

This property was chosen because it was closer to Cusco airport and our flight was 7:45am. Expedia listed air conditioning as one of the amenities available which is incorrect. The lighting in the room was really horrible, some kind of LED wall and ceiling lights that were way too bright. The updated bathroom has a shallow sink which splashed water on you unless you carefully turn in on slowly to low. There are no mini fridge, no kettle or coffee maker, ice, hand towels, etc. if you want hot water, you will be to go up to the 8th floor restaurant to get some. Also, the area has no accessible convenient stores or restaurants.

Also, they didn't put us next to our even close to each other although I requested it over one month ago.....
They were nice though to give us a box sandwich breakfast with a bottle water and juice because we had to leave so early, before the breakfast began.

Leisure Family

10/10

Exceptional

15 Aug 2024

Ericka

Nice. Personal very helpful. Clean room. I also like the breakfast.

Leisure Family

6/10

Pleasant

18 Jun 2024

Maribely

The noise level make it imposible to rest. They have construction since very early 7am to late. Staff slams doors at all time and guests are allowed to scream the entire time through the Hotel from first floor to the top level.
The reception staff is not approachable or helpful. Yet the door guy is welcoming and have an answer or recommendation at all time. He was very helpful with maps, recommendations and places to visit.

Leisure Family

10/10

Exceptional

21 May 2024

Michelle

Best hotel service in Cusco! Clean, 30 mins walking to airport. They do room cleaning every day even though u r staying customer.

Leisure Family

6/10

Pleasant

12 Oct 2023

Chandrabalan

Staff were very friendly and helpful.
Property location and ambience is not the great

Leisure Self

10/10

Exceptional

07 Oct 2023

Tommy

It was clean n the room service was great.

6/10

Pleasant

19 May 2023

Angel

I thought it was odd that they request my room key to clean the room.

Leisure Friends

8/10

Excellent

30 Mar 2023

Auden

It's a nice place for the money you pay. Our rooms were not ready when we arrived until 30 minutes later. The restaurant needs to improve a lot, but overall, it's a good and affordable place to stay

Leisure Family

4/10

Poor

20 Aug 2021

Verified traveler

Property could be a nice place. Beds are fair, room is spacious, and nice bathrooms with a large shower. But they need to improve on cleaning. Bed sheets had blood and urine stains. Floor not swept or mopped. Hot water takes 4 to 5 minutes, shower drains poorly leaving you in an inch of standing water. Heater in the room did not work. Would not stay again unless massive changes were made.

Leisure Partner

10/10

Exceptional

22 Sep 2019

Verified traveler

Great really clean ................................

Leisure Family

2/10

Poor

21 Sep 2019

Verified traveler

I lost my clothes for cleaning at Francisco hotel,I ask there for returning,but that hotel didn’t replay. Clothes were stolen in this hotel.The worst hotel.Definitely not recommended

Leisure Self

10/10

Exceptional

25 Aug 2019

Panama

Great hotel very close to the airport and a very cheap cab ride to the main part of cusco....

Friends_and_family Friends

10/10

Exceptional

24 Aug 2019

Verified traveler

Beautiful rooms with a great view! Staff was extraordinarily kind and helpful!

Leisure Family

6/10

Pleasant

22 Aug 2019

Verified traveler

Kind and helpful staff. Nois from next doors, couldn't sleep. Good for price.

Leisure Partner

10/10

Exceptional

24 Jun 2019

Verified traveler

The view from the 7th floor was great. The staff was friendly and helpful. About a 45 min walk to the city center or a five min cab ride. This hotel in New York would be $150-200 a night. I paid $30 dollars a night and couldn’t be happier. They even had Netflix so I could watch something on tv in English. Staying at the hotel was an excellent experience and if I’m ever in Cusco again I will be staying here💪👍

Leisure Family

10/10

Exceptional

05 Jun 2019

Verified traveler

Staff friendly and helpful. Very good for the price.

Business_and_leisure Self

10/10

Exceptional

28 May 2019

Verified traveler

The staff was very friendly and helpful. They helped, as order pizza as the restaurants in the area were closed at the time we came.

Leisure Partner

8/10

Excellent

21 May 2019

Verified traveler

The hotel was very nice. Our beds were so comfortable. The neighborhood was a little sketchy but we were only there for a short nights sleep prior to catching an early morning flight.

Family

8/10

Excellent

20 May 2019

Mike

The Hotel is clean and almost brand new with very friendly staff, the only issue (For me off course) was the location that is far from main square in Cusco. The hotel is just 5 minutes from airport and you can see the airplanes very closely from you room.

Leisure Partner

8/10

Excellent

10 May 2019

Verified traveler

Room was great and very clean. Towels could use a refresh though.
Our main concern was that there wasn't dinner on our first night when we were originally told that there was and also I would have loved to have coffee regularly available in the lobby because there isn't a lot of cafes very close by.

Leisure Family

8/10

Excellent

27 Apr 2019

Verified traveler

Very close to the airports. Rooms are spacious. The views on the top floor are a nice touch while eating breakfast. Overall the hotel feels a bit dated and dusty. The rooms are very bare. Good for a 1 night stay. Staff is excellent.

Leisure Friends

10/10

Exceptional

15 Apr 2019

Verified traveler

Great service, really nice stuff, good bathdroom. Recommended

Leisure Family

10/10

Exceptional

12 Apr 2019

Verified traveler

I liked the location, the free breakfast, the modern rooms, and the great service for a reasonable price. Definitely my place in Cusco

Leisure Family

10/10

Exceptional

09 Aug 2018

Don

Personnel were very helpful and more than willing and able to accommodate our needs.

Partner

10/10

Exceptional

31 Jul 2018

Lanette

Nice hotel but hard to find

This hotel was fresh and clean! It was close to the airport but the google maps location was incorrect and all our can drivers struggled to find the hotel so be sure the have the phone number readily available if needed. Overall this was a very pleasant hotel.

Friends

8/10

Excellent

28 Jul 2018

Madre

Nice. Close to airport. Friendly staff. Hot tea was welcoming.

10/10

Exceptional

18 Apr 2018

Willam

BOOYAA!

Great Location, close to the airport and friendly staff!

Family

10/10

Exceptional

25 Mar 2018

serge

Nice stay

Arrived very early in the morning and we were given a room with in an hour. Great stuff!

8/10

Excellent

21 Mar 2018

Terance

Good Hotel

We loved our stay. It is outside the tourist area which we preferred - less noise.
Room little small but you only need it for sleeping anyway.
Will stay again.

Partner

8/10

Excellent

05 Mar 2018

B.

Nice hotel

They lose 1 star for trying to charge me full price when I had a 50% deal. However, this was resolved after a few minutes. Otherwise, good hotel with friendly staff. Worth the full price, but still happier paying half :)

8/10

Excellent

13 Feb 2018

Verified traveler

Nice hotel

Very nice hotel. Great front desk/maintenence staff, very nice. A bit out of the way if you're looking to spend more time in the center of cusco. Rooms were clean, spacious, very nice.

10/10

Exceptional

27 Jan 2018

Jetskier

Nice Hotel

The hotel is a short taxi ride to the main plaza and the taxi is about 5 soles each way.

8/10

Excellent

11 Jan 2024

francisca maria

Hotel bom custo benefício

Foi muito boa a estadia. Hotel com instalações ótimas , camas confortáveis , bom café da manhã porém os funcionários não são tão simpáticos . Creio que precisam de um incentivo maior pra esse trabalho .

Friends_and_family Family

8/10

Excellent

13 Nov 2023

Stefan

Gutes Hotel in Flughafennähe

Gutes Hotel in Flugplatznähe. Sehr freundlich. Frühstück gut, man erfüllt gerne Sonderwünsche wie Omlettes oder Spiegelei. Leider nur kleine Handtücher im Bad, etwas wenig zum Duschen.

Self

10/10

Exceptional

28 Dec 2021

Amanda

Excelente

Hotel excelente, muito organizado e limpo, atendimento maravilhoso em especial a Querida Lis, amável e atenciosa.

A única coisa a desejar foi a localização, para ir ao centro utilizamos taxi, média de 8 minutos.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2021

JESUS

Lo mejor fue la amabilidad del personal (especialmente Silvia la recepcionista), la limpieza (las instalaciones están impecables, especialmente en esta época de Pandamia) y la comodidad de las camas.

Leisure Friends