Hotel Cusco La Paccha Affiliated by Melia

Peru , Cuzco
CUSCO, Avenida El Sol, 1010
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75 reviews shown

10/10

Exceptional

02 Oct 2025

JUN

Clean, service great, Internet not very well, they changed room for me, better but still sometimes no signal

Leisure Family

10/10

Exceptional

31 Aug 2025

John

Everything was great, would definitely come back service and food were excellent! Only request would be the beds were quite hard and uncomfortable.

Self

10/10

Exceptional

13 Aug 2025

Albert

Service, room, breakfast, dinner, area, restaurants, All great!!
walkable and Uber easy location.

Leisure Family

10/10

Exceptional

05 Jun 2025

Brigette

The area around the hotel was safe and convenient. Staff are extremely helpful. We will stay again.

6/10

Pleasant

10 Nov 2024

Verified traveler

It is just a ok hotel and is not as good as the pic on the website. I feel like it is overpriced. I found a much better hotel on the same street with a cheaper price late

Self

10/10

Exceptional

20 Jun 2024

FELIX

Me encanta este hotel

Business_and_leisure Friends

6/10

Pleasant

17 Jun 2024

Bal

Average Stay and noisy room

Already informed. The room was noisy and made a lot of noise when anyone upstairs showered or opened the tap. Apparently a big water pipe running through our room and the gushing water made huge noise so much so that we could not sleep . When complained they offered to change to a room on 5 th floor which was claustrophobic which we refused . Then we were told they have no rooms and did not offer us any solution but were told to bear the noise : stick up with it. Though the restaurant and on site cafe people were excellent and looked after us well .

Partner

8/10

Excellent

16 May 2024

Gary

Location is a bit far from Plaza de Armas, where all the restaurants and action is. You could take Uber which would be very cheap and worth the savings for the hotel. Breakfast is included and wifi was great. They had a water station as well. Front desk staff was not in the best of moods, probably one of the colder exchanges I've had in all of Peru, but bang for buck this place is not bad. Just not close to anything

Leisure Partner

6/10

Pleasant

29 Apr 2024

William

About the only thing great I can say about this property is that its clean and close to the train station. Room was WAY overpriced for what you got, bed was hard and given it was surrounding the breakfast atrium was very noisy in the morning. If you are visiting this hotel with a tour group it will be fine, if you're booking on your own I'd look elsewhere there are better properties in Cusco for better prices.

Leisure Self

10/10

Exceptional

10 Apr 2024

Uyen

Nice place

Hotel is very nice. Clean, comfortable room. Good breakfast. Staffs are very friendly and polite. It's about 15 minutes walk to the main square. We walk slow because of the high altitude, otherwise I could have been quicker. Overall it was a nice stay.

Partner

8/10

Excellent

21 Jan 2024

Francia

Breakfast and convenience. Almost everything was around walking distance.

Leisure Family

8/10

Excellent

09 Oct 2023

UMMER

Very Good Hotel.

The property is very good. Front desk staff are cooperative. Location and breakfast are good.

Friends_and_family Family

10/10

Exceptional

05 Jul 2023

Joel

Nice hotel. A little noisy due to other guests and my room appeared to be next to a water main pipe. But overall a great place to stay.

Leisure Self

6/10

Pleasant

19 Jun 2023

Jean Francois

Pictures are much nicer than actual room. Property dirty. Space heating deficient

2/10

Poor

20 Dec 2022

martha

Not recommended

It really was one of the worse hotels I’ve have staid at

Friends_and_family Family

10/10

Exceptional

10 Oct 2022

Edward Lee Maddox

Leisure Family

8/10

Excellent

04 Sep 2022

Jasmine

It felt safe, staff was friendly, rooms were well sanitized and clean.

Leisure Self

8/10

Excellent

30 Aug 2022

Nelia

This was a nice small hotel for a 2 night stay. It’s very Quaint in the rooms. Room was nice, just bathroom needs more cleaning attention. Mold was shower tiles and glass.

Leisure Friends

10/10

Exceptional

15 Jul 2022

Amalfi

They did not have any

Self

8/10

Excellent

28 Jun 2022

Jose

Close to everything, room nice and quiet.

8/10

Excellent

24 Apr 2022

Shaneke

Unique - No AC only heater in the room
There were no shower rags in the bathroom to bathe with

Leisure Friends

10/10

Exceptional

06 Feb 2022

Danilo

Very clean and friendly staff. A little bit far from the main plaza with all the great restaurants but overall, I highly recommend it over some of the other hotels in the area.

Leisure Self

8/10

Excellent

12 Nov 2021

Bryan

Nice facility, very conveniently located to the bus station. Nice room and nice buffet breakfast.

Self

10/10

Exceptional

16 Oct 2021

Marc Jose

Very convenient

Leisure Partner

10/10

Exceptional

07 Oct 2021

Nichole

My stay at Xima Exclusive Cusco was wonderful and exactly what I was hoping for. The room was stylish and comfortable, I appreciated the eco friendly initiatives, and benefitted greatly from all the assistance the front desk provided me during my stay. I enjoyed the buffet breakfasts in their gorgeous dining room and took advantage of a wonderful hot stone massage in the downstairs spa. I spent most of my time in Cusco in the San Blas area of town which was about a 20 minute walk away from the premises. For me, having this type of daily walk was appreciated, but taxi's can be found everywhere if one prefers a ride. Overall, an excellent experience and one I look to have again the next time I'm in Cusco. I definitely recommend staying at the Xima!

Leisure Self

8/10

Excellent

07 Sep 2021

Manuel

Excelent Location... people were great .. gona miss the Happy Time Pisco Sour 2x1

All the staff was great!

Leisure Self

8/10

Excellent

18 Mar 2020

Caroline

Friendly staff there’s not very many options for breakfast

Partner

10/10

Exceptional

05 Mar 2020

Best location of you looking to travel to Machu and other sight seeing outside of Cusco. Walking distance to the station. Good breakfast and amazing stuff.

Leisure Partner

8/10

Excellent

06 Jan 2020

rodrigo

Reservation change

I think they need to know better bout their reservations , when we came to the hotel they don’t know about us and change our original reservation room , after a chat with them they changed to the original one

Partner

8/10

Excellent

05 Jan 2020

Luis

Great hotel...but the pillows...

The hotel is nice easily accessible from the airport. The food was good, we ate breakfast and lunch during our stay. The service was great, they offer free luggage storage which is great if you plan to visit Machu Picchu.

My only complaint (and its a big one) is the quality of the pillows, they are terrible and made it imposible to get a good night sleep. I even asked for other pillows (specifically ones that aren’t flat) and received the same ones.

Partner

10/10

Exceptional

03 Jan 2020

Chris

Great hotel

Great hotel..very clean... friendly staff..

Self

8/10

Excellent

02 Jan 2020

Luis

Great hotel but the pillows are terrible

Great customer service. The food was good. Easy access but not the best hotel if you want to be close to the main plaza. They provided luggage storage at no charge while we visited Machu Picchu. One thing they should change ASAP is the quality of the pillows (for me this would be a deal
Breaker) this was a complaint from everyone I went with, after a long day you want to sleep and this didn’t help at all.

Partner

10/10

Exceptional

15 Oct 2019

Jaya

Near handicraft Market. Staff very courteous and helpful. Clean and safe hotel. Review changing checkout time to 12noon as with most international hotels. 9am is too early though staff obliged to extend till 11am. Had to spend 1.5hrs at lobby waiting for 12:30pm pickup.

Leisure Family

10/10

Exceptional

12 Sep 2019

Verified traveler

Buena ubicación, excelente atención de todo el personal, en especial de Luis Alberto Paniagua y Atos.

Leisure Family

2/10

Poor

04 Sep 2019

Verified traveler

Que cambien la forma de cobrar impuestos.px ya uno pago aca .y como esto viene incluido con el avion el servicio de avion el masterrible q por aserte el check in te cobran 100 dolares es un robo

Friends_and_family Partner

10/10

Exceptional

25 Aug 2019

Patricia

The hotel was centrally located and easy to get to. The rooms were comfortable and clean.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2019

Verified traveler

Beautiful hotel, incredibly clean, and everyone is so friendly!!! Much love, gratitude, and respect.

Leisure Self

10/10

Exceptional

26 Jul 2019

Verified traveler

Very friendly staff. Nice hotel in a prime location

Business Friends

10/10

Exceptional

12 Jul 2019

Verified traveler

Love the atmosphere and service! Hotel room was very spacious and comfortable. Good area as well.

Leisure Family

10/10

Exceptional

30 Jun 2019

Verified traveler

Its a really nice clean hotel. I really enjoyed my stay.

Leisure Partner

6/10

Pleasant

25 May 2019

robyn

Bougie backpackers

Hello! We checked into Xima and the entire hotel was under construction. It smelled like paint, was loud and the restaurant that we were planning to eat in was closed. We would of loved to been notified of this a head of time.

Also, the rooms that say “2 large twins” are only allowed to have two people in them.

Despite all of this, the hotel did a great job making us a breakfast to go before our flight and the spa was INCREDIBLE. The staff was nice after we solved our room debacle but the neighborhood wasn’t great. The hotel was outside of downtown Lima so be prepared for that.

Friends

8/10

Excellent

15 Apr 2019

Verified traveler

Nice location, clean and efficient staff. Noisy, no variety in meals. Very few employees speak English effevtively.

Leisure Partner

10/10

Exceptional

09 Mar 2019

Verified traveler

Beautiful rooms great location great staff , friendly and accommodating

Leisure Self

6/10

Pleasant

06 Jan 2019

Verified traveler

We found this hotel very simple very little personality and amentities. The room was very basic.

10/10

Exceptional

05 Jan 2019

Verified traveler

Great hotel with nice restaurant, would definitely stay there again.

Leisure

8/10

Excellent

29 Sep 2018

Verified traveler

Pretty good!!, nice service and great location. Ecellent coca tea :)

10/10

Exceptional

07 Aug 2018

Sam

In the middle of everthing. Wished there was a sauna and steam room for use by persons staying at hotel especially after a long tour day.

8/10

Excellent

22 May 2018

Verified traveler

I recommend this hotel

A nice, clean, hotel. Located close to the airport, and walking distance to main tourist area. Too early of a check out time, 9am.

10/10

Exceptional

15 Oct 2017

Abraham

Great hotel

Excellence hotel rebluid nice people

Partner

8/10

Excellent

24 Sep 2017

Daniela

Nice stay in Cusco

Nice hotel, 7 blocks from the main square. Just across the street you can find a nice and big handcraft center. Really good Buffett breakfast and helpfull staff. Mattress was a bit hard . Overall a great stay!

6/10

Pleasant

16 Sep 2017

Julio

50% good, 50% crap

Partner and I spent 4 nights here while on our way to Machu Picchu. Hotel is in a central location. I'll start with the cons: Wifi didn't work in our room, pretty lousy when trying to plan day activities. Breakfast buffet is eat at own risk. After 15hr day trip to Machu Picchu we ordered room service, wasn't a great experience. Some staff were super friendly and genuinely wanted to help, but there are some really crummy staff who are rude and not interested in helping foreigners. Besides the negatives there were also positives, our room had a small balcony overlooking water fountains and local markets, great view of Cusco at night. Easy spot for pick-up and drop-off on tours. The room was quite comfortable, beds fine and made for a good base camp while we were getting used to altitude/doing day trips. Hotel offered us a free shuttle from airport on arrival which was nice.. the taxi back to airport wasn't complementary, totally fine only cost 10 soles. Reception offered to give us wake up calls for our early morning tours.

8/10

Excellent

23 Jul 2017

Verified traveler

Helpful, friendly staff and very nice buffet breakfast. Our room on the 3rd floor, facing the market and square on one side and the hotel atrium on the other, received quite a bit of noise from car alarms and traffic as well as from guests. The bed was firm. wifi was slow, making it difficult to book and check flights.

Partner

10/10

Exceptional

23 Jun 2017

Vera

Home away from home

I love Eco Inn, I come to Peru every year and I do not hesitate to stay here because it feels like home.

Family

8/10

Excellent

14 May 2017

Verified traveler

Comfortable rooms

This hotel caters to groups. Very comfortable rooms, fantastic breakfast.

8/10

Excellent

06 May 2017

Edel

Great service

Hotel was in a good location (not too near to the center but close enough). In front of great market. Great personnel service.

6/10

Pleasant

11 Sep 2014

Verified traveler

Good Location But Lacks Comfort

Hotel was in a great location, clean, reasonably priced, and staff was relatively helpful (yet front desk felt rushed instead of welcoming); however, the room - while clean - was not very comfortable... the bed most notably. For the location, cleanliness, and price, I'd recommend the hotel; however, I would also shop a bit more if I were to return to Cusco.

8/10

Excellent

06 Jan 2013

Douglas

Nice comfortable alternative

The hotel is nice, it seems that is new, probably is not the most \"fancy\" one but is comfortable and practical. My only complain was the size of the TV (it was like 17\" computer screen).

Is located close to the main attractions if you want to walk (5 blocks from the Palza de Armas).

6/10

Pleasant

08 Nov 2012

Angel

Electricity problem and employees STARE..

During our stay, the hotel had electricity issues. It was ok by the night. At the breakfast, employees at the hotel ask your room number and keep staring at everyone's food.. seeing what you are eating and HOW MUCH you are eating. They don't say anything, but just STARE. It was clean though and close to city center though.

10/10

Exceptional

21 Nov 2010

Verified traveler

Confortable modern and excellent service

Excellent room and bath, comfortable beds, recently renovated and modern inside, excellent Breakfast too; People at the front desk were really nice and helpful, you can arrive Cusco without tour plan, people from the Hotel Just help you to arrange everything!, they make us feel in home. The Hotel is just in front of a huge Handicrafts Marketplace, every place to visit in town is just a few minutes walking.

10/10

Exceptional

01 Jan 2026

Fernanda

Atendimento, acomodações! Nada a reclamar.

Friends_and_family Family

8/10

Excellent

22 Nov 2025

GERALD H

Ubicación muy buena, Plz de Armas a unos 15 min andando. Buen desayuno , cama confortable.
Un poco difícil a la hora de ducharse, ya que los geles, champues son pequeños y de mala calidad, solo ponen 1 por una habitación de 2 pers. El agua de la ducha apenas tiene presion y no tiene manguera para poder aclararse bien. Me ha costado mucho lavarme el pelo por ser un 4*. El baño necesita mejora y actualización
Habitación MUY ruidosa, se oía todo de la calle, con el primer coche de la mañana no se podia ya descansar. Necesita insonorización

10/10

Exceptional

18 Jul 2025

Josue Reinaldo

Muy acogedor y tranquilo un servicio muy adecuado para los turistas que se quieren aclimatar a la altura!

Leisure Partner

10/10

Exceptional

16 Apr 2025

Sergio

Hotel muy bien ubicado

Hotel muy bien ubicado, a 1,5 kilómetros de la plaza de armas

Partner

8/10

Excellent

28 Mar 2025

karina

Hotel bom

Hotel é muito bom! Porém se for ficar nele peça sua acomodação do lado contrário do restaurante pois o café começa bem cedo e o jantar enche e o barulho incomoda bem se estiver do lado do restaurante! Fora isso cama muito confortável toalhas excelentes e chuveiro excelente!

Partner

10/10

Exceptional

10 May 2024

ANGEL L. OCASIO

Excelente y muy buen servicio.

Leisure Family

10/10

Exceptional

08 Mar 2024

Luis Rashid

Regresaría

Exelente atención,bien ubicado

Partner

6/10

Pleasant

21 Sep 2023

Jasmin

El personal muy atento. El cuarto con ventilación muy fuerte por la noche, se cuela por la ventana.

Leisure Partner

8/10

Excellent

06 Sep 2023

Aiko

スタッフの方はみんな親切です。
全体的に清潔感があります。朝食も種類が豊富で長期の滞在でも飽きることはないと思います。ただ、レストランが5:00からやっていて、音楽や食器の音など部屋に聞こえてきます。
神経質の方はちょっと気になるかもしれません。

Leisure Self

10/10

Exceptional

14 Jul 2023

Eduardo

Muy hermoso hotel , se preocupan por el cuidado del medio ambiente , el personal es muy amable , si tienen un tour muy temprano ellos pueden otorgarte un box lunch totalmente gratis solicitándolo con un día de anticipación, las instalaciones son muy bonitas y tiene un acceso fácil hacia la plaza de armas , de los hoteles más cómodos es los que he estado. POV: el buffet es muy rico

Leisure Partner

10/10

Exceptional

17 Jun 2023

Verified traveler

Excelente ubicacion

Estuvo genial, comida buena, desayuno agradable y muy buena ubicacion.

Partner

10/10

Exceptional

16 Jun 2023

Orlando

Excelente

Leisure Self

10/10

Exceptional

19 May 2023

hector

EXCELLENT FOR REAL

Business_and_leisure Family

10/10

Exceptional

30 Apr 2023

Machecita

Me gusto mucho todo en el hotel, el servicio, la comida y la comodidad

Leisure Partner

8/10

Excellent

11 Feb 2023

Verified traveler

El hotel es bueno, solo que, la tarifa estaba fijada en dólares y necesitaba un comprobante de pago en soles. Tuve que pagar en soles a un tipo de cambio extremadamente alto (S/4.20) mucho más alto que los bancos que es de (S/3.88). Es un abuso!!!

Business

6/10

Pleasant

15 Jul 2022

Dany

correct.

Leisure Partner