Sonesta Hotel Cusco

Peru , Cuzco
Cusco, Av El Sol 954
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100 reviews shown

10/10

Exceptional

09 Jun 2026

Samuel Roy Acosta

Perfecto para conocer la ciudad Cusco y viajar a Machu Pichu.
Desayuno muy bueno también y el hotel es muy confortable.

Family

10/10

Exceptional

09 Jun 2026

Kyle

Such a wonderful experience at the Sonestra, close to food and pharmacies, as well as being able to call a taxi. The staff were incredible and friendly. Highly recommend staying here.

The bed was a bit firm, and the pillows are only feathers and they have decent wifi and English Direct TV.

The breakfast was pretty good, enough to satiate your stomach for a full day of adventuring.

Partner

10/10

Exceptional

08 Jun 2026

Tiffany

Very nice and clean and great location. Breakfast buffet was by far the best we've had in Peru!

Partner

10/10

Exceptional

06 Jun 2026

Mitch

Great hotel in a convenient location. We spent a few days here at the beginning of our Peru trip to acclimate before beginning our Machu Picchu tour. The hotel is a short walk to Plaza Armas with the Temple and many shops along the way. The staff was very friendly and helpful. There's a small coffee shop that also serves box breakfasts and lunches if you need one for your tour. Coca and Muna teas are available in the lobby all day long. The breakfast buffet was outstanding and begins at 3am for those who have early tours to get to.

Partner

10/10

Exceptional

05 Jun 2026

Vade

Highly recommend, amazing experience

Partner

10/10

Exceptional

05 Jun 2026

Tiffany

Great service and location! Breakfast here really stood out. They also had oxygen if you struggled with altitude sickness

Partner

10/10

Exceptional

03 Jun 2026

Rosaleen

Wonderful place for a family of 4! Breakfast was amazing. Lots of choices. Also enjoyed dinner through room service. It was delicious! Views of the city and mountains are beautiful! Short walk to the Plaza del Armas and most sites within the old town.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Sucharita

Great location, great breakfast buffet and very friendly and helpful hotel staff

10/10

Exceptional

02 Jun 2026

Vicci

Very spacious room and bathroom plus excellent breakfast

Family

10/10

Exceptional

02 Jun 2026

Yael

The check in was easy, the front desk staff are very friendly. We stayed one night. The room was clean and the windows are hermetic which means you close them and you cant hear any noise from the street (which is loud). The hotel is well located we walked to Plaza de Armas without a problem. It is next to the artisanal center for shopping and next to so many restaurants. Upon our arrival we decided to have lunch at the hotel. It was so good we had our dinner and next day's lunch at the hotel as well. Their menu is so complete and the chef is amazing we cannot talk enough about our food experience in this hotel. The complimentary breakfast is delicious so many options including made to order omelets and Andean local cosine items. They have a complimentary shuttle to the airport. The staff is so friendly and accommodating.

Partner

10/10

Exceptional

31 May 2026

Richard

Breakfast buffet is comprehensive and food. The location is walking distance to all the historic areas. Great beds made for a good nights rest.

Partner

2/10

Poor

31 May 2026

Emily

The staff was not helpful at all. They were very argumentative and rude

Self

10/10

Exceptional

31 May 2026

Katarzyna

Perfect location, safe and convenient

Partner

10/10

Exceptional

30 May 2026

Jared

Nice hotel with clean rooms and a fantastic breakfast.

Partner

10/10

Exceptional

30 May 2026

Raquel P.

The hotel is really nice and clean and modern in design. It’s close to everything we want to go and it’s in a safe, nice area. Most of all the staff are very friendly and helpful. They always greet you with the smile.

Family

10/10

Exceptional

28 May 2026

Mark

Super convenient to everything. Great product.

Partner

10/10

Exceptional

28 May 2026

Mark

Best complementary breakfast on our entire trip. Extremely convenient to transportation hub to get to Machu Picchu. Literally a five minute safe walk. The main plaza is right up the road. World Heritage site, beautiful, great vibe and filled with good restaurants.

Partner

10/10

Exceptional

27 May 2026

Debora

This is a great property. The breakfast buffet was the best I’ve had in a hotel. The location was conveniently located and it felt completely safe.

Family

10/10

Exceptional

27 May 2026

Aileen

I had a lovely stay here! We had a lot of excursions planned, so the early breakfast schedule was super helpful. The staff were all very friendly, and the hotel was well maintained.

The city centre was also walkable, with lots of currency exchange spots nearby, plus great room service options if you didn’t want to eat at the hotel’s main restaurant. Their airport shuttle was also incredibly convenient.

I would definitely stay here again when I return to Cusco!

Friends

10/10

Exceptional

26 May 2026

Jade

Friendly staff and great variety of breakfast

Partner

10/10

Exceptional

22 May 2026

Monique

Hospitality was amazing!!

6/10

Pleasant

20 May 2026

Ruth

Stay was good, except on the shower when I open the faucet, the water is initially brown. Also I was charged twice on my card as initially got an error on my 1st card then I used another 1 then both were charged. I am still trying to get answer from them.

Family

10/10

Exceptional

20 May 2026

Jennifer

Wow, this hotel is fantastic. It is a very fancy hotel, for a very reasonable price. It is close enough to all the hustle and bustle but not so close that you feel trapped by all the crowds. It exceeded our expectations in each and every category. The breakfast was, hands down, the best breakfast we have ever had at a hotel. The hotel room was large and spacious with amazing views. The bathroom was great. And the staff members were so good to us. I mean, you even have a doorman opening the door for you each time you go out or come in. You can tell that the staff members take pride in their job. We would highly recommend this hotel!

Partner

8/10

Excellent

19 May 2026

Rachel

Stayed 4 nights at the Sonesta Hotel Cusco and overall had a great stay. The staff was very friendly and most spoke English, which was very helpful during my trip. The included breakfast buffet was delicious with plenty of options, and the 24-hour room service was a nice touch after long days exploring. The dinner restaurant was okay as well, though it is an additional cost.

The rooms were fairly standard/basic but clean and comfortable. I appreciated the housekeeping request card left in the room — I requested an extra washcloth and received it quickly.

A couple things could be improved. My room window faced the hallway and although the glass had privacy covering, the blinds didn’t go down far enough, so hallway light would shine into the room whenever someone walked by. Luckily I had an eye mask, but this seems like an easy fix.

I was also disappointed with the airport shuttle situation. One reason I booked this hotel was for the included shuttle service. Arrival pickup was excellent, but when departing I was told the shuttle was under maintenance and I would need to pay for a taxi myself. I understand maintenance happens, but I think the hotel should have arranged alternative transportation or covered the taxi cost since it’s advertised as an included amenity.

Overall, still a pleasant stay and about a 15-minute walk to the city center. Bring layers — warm during the day but chilly at night!

Self

8/10

Excellent

19 May 2026

LUIS

It was ok. Not the best area to stay in Cusco. Kind of far from the town's Plaza de Armas.

Partner

10/10

Exceptional

17 May 2026

Scott

The staff were super friendly. The free breakfast was awesome. Do many dishes to pick from. They have an airport shuttle, although we didn’t use it.

Partner

8/10

Excellent

17 May 2026

Elizabeth

I booked this hotel last minute since my flight from Cusco to Lima got cancelled last minute and this was only a 8 min drive from my last hotel I was staying at before. Checking in was easy and got showed where my room was from bell services and the room was clean. I don’t like how noisy the rooms are next to you like I can constantly hear the people in the room next to me taking a shower, washing their hands at the sink, talking down the hall and so on but I was only here for one night so it wasn’t that big of a deal but if I was staying longer I would prefer it was quiet. I do like how they have free shuttle from hotel to airport and their free breakfast was amazing and had a variety of different things to choose from.

8/10

Excellent

17 May 2026

Marcos

Great hotel! The staff is amazing. Good breakfast buffet. Excellent location near everything. The room was spacious and updated. The shower water pressure was not good and it was hard to control the cold/hot water. They also shut down the power from 11am-1pm when we checked out. That was an inconvenience. Same with the shuttle, they did not have a shuttle on Sunday until 5pm? Strange. Overall, a great stay, We would stay here again.

Partner

10/10

Exceptional

16 May 2026

Tara

We came back to stay after our trek. We were greeted very warmly, the staff remembered us and even our coffee order at breakfast! They also offered a free shuttle ride back to the airport.

Partner

10/10

Exceptional

16 May 2026

Miguel

Clean rooms, excellent service, and a great location. The staff made check-in easy and were very helpful throughout my stay. Highly recommended

Partner

10/10

Exceptional

14 May 2026

Tara

Nice big clean rooms and bathroom, nice bed and sheets, huge breakfast, great location, hotel held our bag during our four day hike.

Partner

10/10

Exceptional

12 May 2026

Kirsten

Great location, breakfast was incredible, was able to rent hotel room with three double beds. Fantastic choice

Friends

10/10

Exceptional

11 May 2026

Ludovit

The best accommodation we had on our trip through Latin America! The staff were completely professional yet friendly. We had a truly spacious room and bathroom. The Wanchaq train station (for trips to/from Machu Picchu) is just a 5-minute walk from the hotel. It’s about a 15-minute walk to the main square. The breakfast is well above average (almost like brunch) and is served starting at 3 a.m. The espresso at the hotel (and in Peru) is far better than in Brazil. The hotel bar also serves excellent cocktails. After our arrival from Lima, we immediately continued on to Machu Picchu, and storing our luggage for one night was no problem (we didn’t check in until the next day, after returning from MP). If I ever return to Cusco, I can save myself the time of searching for a hotel - I’d definitely come back here.

Partner

10/10

Exceptional

11 May 2026

Thomas

Amazing Hotel with a brilliant breakfast

Friends

10/10

Exceptional

11 May 2026

scott

We stayed here our first two days of our trip. We had reservations for our last four days at an other hotel. We were on a 5 day hiking trek in between the stays. We canceled our other hotel and came back to the Sonesta, because we enjoyed the staff, food and location.

Partner

10/10

Exceptional

09 May 2026

Sucharita

Great location, very helpful and polite staff and awesome breakfast spread as early as 4 am. Highly recommend

Family

10/10

Exceptional

07 May 2026

Sandra

Wonderful place to stay in Cusco. Our room was so comfy...nice soaking tub and shower, comfortable bed and pillows. The breakfast buffet at this place is AMAZING and coffee delicious. They also start breakfast super early for those travelling to see the archaelogical sites. If we're ever back in Cusco this is where we'll stay for sure!

Partner

10/10

Exceptional

06 May 2026

Lisa

Efficient check in/out, comfy beds, great breakfast. Recommend.

Friends

10/10

Exceptional

04 May 2026

Nneka

Lovely hotel. Nice variety at breakfast. Especially local dishes. Staff very helpful. Had free shuttle bus was exceptional.

Partner

10/10

Exceptional

04 May 2026

Damodar

Good breakfast with clean, comfortable rooms

Family

10/10

Exceptional

03 May 2026

Kathryn

Excellent location, possibility of 3 queen beds if traveling with teenagers.

Family

8/10

Excellent

02 May 2026

HANH T

We didn’t have to wait for shuttle service at all! We got out of luggage area and he’s already there holding the sign and helping with our luggage. Breakfast is the best so far we got with many options including gluten-free choices. Room and bathroom are very spacious. It’s just a short walk to the center square with many restaurants and shops.

Partner

6/10

Pleasant

02 May 2026

Mauricio Alberto

El hotel es muy masivo, en el desayuno puede haber cuellos de botella por la demanda en cuanto a lugares y oferta de alimentos. No tiene calefacción. Ofrecen calefactores eléctricos si se requiere. El staff es muy amable y cordial. El restaurant es muy recomendable.La habitacion fue cómoda.

Family_with_children

10/10

Exceptional

01 May 2026

Kathy

Fantastic place with an amazing breakfast and staff! We couldn’t have been happier with our choice of places to stay!

Partner

10/10

Exceptional

30 Apr 2026

Ethan

Excellent helpful staff. Well stocked breakfast included. Clean comfortable rooms. Only minus is at time of visit, the air-conditioning wasn’t functional. The climate of Cusco is pretty mild, so not a deal breaker.

Self

10/10

Exceptional

28 Apr 2026

Terry

The breakfast was incredible, many options to choose from - healthy or not

Partner

10/10

Exceptional

28 Apr 2026

PIYUSH

Staff is very friendly. Rooms was clean & met all our expectations..Brekfast was very good with many options includes all juices fresh.

Friends

10/10

Exceptional

22 Apr 2026

raquel

Loved the hotel!
Excellent customer service
The food at the restaurant was very good.
Only thing our room felt warm even with the AC on. But we showered at night and that cooled us down. Besides that have nothing else to say. It’s walking distance to the main attraction areas and shopping. Liked the hotel very much.

Friends

10/10

Exceptional

21 Apr 2026

Cristal

Very good food

Partner

10/10

Exceptional

20 Apr 2026

Rebecca

Amazing quality and luxury at an affordable price. My favorite hotel of our whole trip by far!

Friends

8/10

Excellent

18 Apr 2026

Jakub

Normal hotel,you get what you paid for

Partner

10/10

Exceptional

17 Apr 2026

James Michael

We liked our stay very much. The rooms were comfortable and very clean. We especially liked our small dinner and drinks in the capable friendly hands of Boris, our bartender for the evening!

Partner

10/10

Exceptional

17 Apr 2026

David

Room was excellent and staff was friendly.

10/10

Exceptional

15 Apr 2026

Ethan

Wonderful welcoming staff and very good breakfast. As good as any I’ve tried, One minor item is they need to recharge the Air-conditioning. Perhaps it was low at end of Summer season.

Self

10/10

Exceptional

14 Apr 2026

Joanna Justyna

The airport shuttle was very convenient, we were greeted very nice with drinks and fast check in. The room was ready before check in time which was very convinient ! Breakfast was delicious!! Would def come back !

Family_with_children

10/10

Exceptional

12 Apr 2026

William

Excellent stay, breakfast from 3AM! Great idea for early tours.

Self

10/10

Exceptional

11 Apr 2026

Deepali

Best hotel to stay in Cusco!

Family_with_children

10/10

Exceptional

10 Apr 2026

Zeev

Super friendly and helpful staff great facilities great breakfast

10/10

Exceptional

09 Apr 2026

Shilpa

Very convenient location

Partner

10/10

Exceptional

08 Apr 2026

Juan

Excelente hotel all around.

Family_with_children

10/10

Exceptional

08 Apr 2026

Mohamad Ziad

Excellent location. Clean and modern hotel with all amenities that you need.

10/10

Exceptional

07 Apr 2026

Gafyn

Nice hotel, approx 15min walk from the centre

Family_with_children

10/10

Exceptional

04 Apr 2026

Richard

Friendly hotel staff members, services top notch. I will stay again at Sonesta when I travel back to Cusco. Staff spoke excellent English which allowed to communicate with ease.

Friends

10/10

Exceptional

03 Apr 2026

Jacqueline

The staff was wonderful and attentive. Gary, Rose, Lucas, Marienela Bethi, Tania and Valeria were all lovely as was the rest of the staff. Hilda the lady who cleaned our room was excellent also. I would recommend this hotel and its staff.

Partner

10/10

Exceptional

03 Apr 2026

Saurabh

Very friendly staff and rooms were very clean. Lots of variety for breakfast with fresh fruits. We got a genuine taste of Peruvian cuisine. Would highly recommend this hotel in a very beautiful city

Family_with_children

10/10

Exceptional

31 Mar 2026

10/10

Exceptional

31 Mar 2026

Nancy

The great service started with our driver picking us up at the airport. Check in was easy and they accommodated an early arrival. We had a delicious lunch, dinner and breakfast in the hotel restaurant. Exceptional fresh local cuisine and service. They catered to our high altitude fatigue with dpecial tea. The room was spacious clean and very comfortable.

8/10

Excellent

30 Mar 2026

Lalit

hotel property, staff and amenities including breakfast and convenient airport shuttle were great, the location could be better

Family

10/10

Exceptional

30 Mar 2026

Mark

Great breakfast and staff. Exceeded expectations for the price. Felt special. Free airport shuttle.

10/10

Exceptional

30 Mar 2026

Mark

Great stay, airport shuttle service for free, great breakfast. Very helpful staff. Exceeding expectations, especially for the price.

Family

10/10

Exceptional

29 Mar 2026

Elsie

Clean room, excellent breakfast, professional staffs.

10/10

Exceptional

26 Mar 2026

GARY

Great hotel, used before and after our trip to Machu Picchi

Friends

10/10

Exceptional

26 Mar 2026

GARY

Great service, clean rooms, friendly staff. Central location about 10 minute walk to Plaza de Armas, historic center and many shops and eateries. Special thanks to Edgar and staff who helped me with my initial altitude sickness. Great place to stay to launch your trip to Machu Picchu

Friends

10/10

Exceptional

25 Mar 2026

Tushar

The rooms were great. Staff were very polite and welcoming.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Chris

Hotel staff was super friendly and accommodating, rooms were nice, clean and comfortable. Breakfast was high-quality, with great selection. We thoroughly enjoyed our stay.

Friends

10/10

Exceptional

22 Mar 2026

Ryan

Good location, excellent staff.

Partner

10/10

Exceptional

22 Mar 2026

Ryan

Good location, excellent staff, nice restaurant option. Wonderful to be able to leave bags there during a trek.

Partner

10/10

Exceptional

21 Mar 2026

Liwliwa

Good location and breakfast buffet. Friendly and helpful staff. Several restaurants nearby.

Family

10/10

Exceptional

21 Mar 2026

Richard Allen

The breakfast was awesome. Huge variety of food and many local items. The room we had was very comfortable with a nice view. The windows when closed eliminated the noise on street. The staff were very polite attentive and helpful. We will return here again.

Partner

10/10

Exceptional

16 Mar 2026

Brian

Great hotel to stay at. It was centrally located and very walkable to most things. The staff was friendly and multilingual. The restaurant was fantastic and the beds were comfortable. The room was very clean, had a great view and the amenities were on point. I would stay here again when returning. I did not have a car, so cannot comment on parking, but there was a bus stop near by, also taxi and shuttle services were available. Great place to stay.

Friends

8/10

Excellent

15 Mar 2026

Francesco

Great location at one end of the main street

Family_with_children

10/10

Exceptional

14 Mar 2026

RUBEN

Everyone and everything about this hotel is fantastic. Rooms, location, food all great. Staff calls you by name, 24hr room service, excellent breakfast with many choices.

Partner

10/10

Exceptional

13 Mar 2026

Carol

Walking in the area was safe.

Partner

6/10

Pleasant

13 Mar 2026

Noe

Peru rail is close by that was a plus .

10/10

Exceptional

06 Mar 2026

Kazuhiro

The hotel was excellent! I was impressed by how clean the room was. The cleaning staff has cleaned my room every day.

Self

10/10

Exceptional

05 Mar 2026

michael

Was very nice. The breakfast was great would visit again.

Partner

10/10

Exceptional

04 Mar 2026

Yijun

Friendly staff, good breakfast buffet

Self

10/10

Exceptional

28 Feb 2026

Anne-Marie

The room was spacious and extremely clean. The staff are super professional, friendly and went above and beyond making my stay so smooth sailing. Couldn’t recommend this hotel more! Absolutely loved my stay

Self

10/10

Exceptional

25 Feb 2026

Mehrdad

Everything was great about this hotel.

Friends

10/10

Exceptional

19 Feb 2026

Juan Carlos

Great hotel. The rooms and bathrooms are large and modern with a spa vibe. The hotel provides free breakfast buffet that it was impressively good.

Family_with_children

10/10

Exceptional

19 Feb 2026

Yogesh

Staff was helpful and

10/10

Exceptional

18 Feb 2026

Regina

Somesta Hotel Cusco deserves 10 stars if I could rate them that high. The staff was phenomenal (Maritza and Doris)! The cleanliness of the facility, house keeping, transportation service, and the continental breakfast all was superb! I will definitely be back to stay again.

Family

10/10

Exceptional

11 Feb 2026

Hedi

Just amazing. We arrived one day later because of the flight issues (typical from Air Canada) but the stay was absolutely a good experience. The hotel is great and the staff were even better. The receprion is warm and welcomi g. The included breakfast was one of the best I ever had in a hotel.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Steve

Really enjoyed room. Breakfast was really good. Lots of options. Free shuttle to airport.

Leisure Partner

8/10

Excellent

30 Jan 2026

san jade

3:00 am breakfast was great so we get breakfast before leaving for early morning tours.
Free airport shuttle service.