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9.4/10Excellent294 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.6/10 9.6
Neighborhood8.0/10 8.0
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Esmeralda
Located in Cusco, Casa Esmeralda is a 3-minute drive from Museum of Contemporary Art and 9 minutes from Cusco Cathedral. This hotel is 1. 1 mi (1. 8 km) from Plaza de Armas and 3. 9 mi (6. 3 km) from Sacsayhuaman.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Stop by the hotel's restaurant, Casa Esmeralda, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Stay in one of 18 guestrooms featuring flat-screen televisions.
Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Show less
With a stay at Casa Esmeralda By Katari in Cusco (Santiago), you'll be within a 15-minute walk of Museo de Arte Popular and Plaza de Armas. This hotel is 0.8 mi (1.2 km) from Museo de Historia Natural and 0.8 mi (1.3 km) from Cusco Cathedral.
Stay in one of 18 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Hotel policies
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
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You need to know
- Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
- According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- Property Registration Number 20600619200
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Optional fees
- Airport shuttle fee: USD 12 per vehicle (one-way)
- Crib (infant bed) fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Coricancha
0.7 km / 0.5 mi
San Pedro Market
0.8 km / 0.5 mi
Centro Qosqo de Arte Nativo
0.8 km / 0.5 mi
Quechua Museum
0.8 km / 0.5 mi
Centro de Textiles
0.8 km / 0.5 mi
Santiago Plaza
0.8 km / 0.5 mi
Orellana Pumaqchupan Park
0.9 km / 0.5 mi
Iglesia de Santo Domingo
0.9 km / 0.5 mi
Cusco Craft Center
0.9 km / 0.5 mi
Municipal Theater
0.9 km / 0.6 mi
Kusicancha
0.9 km / 0.6 mi
Wanchaq Market
1 km / 0.6 mi
Calle Marquez
1 km / 0.6 mi
Palace of Justice
1 km / 0.6 mi
San Pedro Church
1 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 18
- hotel
- 24-hour reception
- Wi-fi
- Airport Shuttle
- Laundry service
- Hotel safe
- Garden
- Terrace
- Concierge
- NewspapersExtra charge
- Luggage room
Show 6 more facilities & services
- Clothes dryer
- Café
- Restaurant
- Breakfast
- Continental breakfast
- Non-smoking establishment
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE CLASSIC QUEEN BEDDOUBLE • CLASSIC QUEEN BEDDBL.AS-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
DOUBLE CLASSIC QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Esmeralda
FAMILY ROOM KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Esmeralda
100
reviews shown
Samantha
Hotel was amazing! Great location close to the main attractions and the staff was extremely friendly and helpful! Would recommend!
Benjamin
Amazing! Great and kind staff, safe and cute building/rooms. I'd absolutely recommend to anyone visiting Cusco. Breakfast was delicious!
JOSE
Staff was amazing. From front desk (Urpi) to the housekeeping staff. They even packed a Box Lunch for our tour that begun at 4am. I highly recommend this little Gem in Cusco.
Valerie
I would LOVE to stay here again. Such a beautiful place was fresh breakfast and wonderful views only the city! I can’t wait to come back !
Donna
Clean rooms, attentive staff, great location
Harold
The room we stayed in was clean and very spacious.
The staff was helpful, they had made a small mistake with my reservation but corrected it right away.
WiFi was not the best but I was still able to work remotely.
The staff was helpful, they had made a small mistake with my reservation but corrected it right away.
WiFi was not the best but I was still able to work remotely.
Izabella
Jhina was such a welcoming host and the rooms were so cozy! Perfect view for the NYE fireworks as well. We had to leave early in the morning and Jhina even premade our breakfast so we wouldn’t leave hungry. Would definitely recommend!
Zuleika
The room was clean. The young lady at the front desk was so nice and helpful. She even assisted with calling the doctor to the room because of altitude sickness. Would definitely recommend.
Paula Fernanda Acioli
Room was ok. It didn’t have ac, and it smelled like mold. To get some air in, we had to open the window but it was really noisy with the cars traffic and constant honking. Staff was really nice and helpful. Breakfast was good.
Ghighilan Alexandru
Nice place to stay in Cusco with great people and in walking distance from all main things .
Hrushikesh
Amazing hospitality
Iaroslav
The hotel is located in a quiet location. An early breakfast box is available.
ileana
The hotel is great good location the staff is very nice .I recommend this hotel
Rangner
Clean room, staff was really helpful and I had the option to order my breakfast the day before so it would be available for an early flight. It was a bit noisy because the walls are paper thin.
marlyn
Within walking distance to San Pablo market
marlyn
Within walking distance to Mercado central de San Pedro where you can find good prices for souvenirs.
Jerusalem Rodriguez
Friendly staff, very helpful and welcoming. Glad they were able to receive us before check in time.
Rigoberto
Closed to everything
Siying
The first night the room is super small not what we reserved luxury room. No table, no heating before 9pm. We asked to upgrade the room on second day and it was much better. However the location is a bit remote and it took longer waiting time to have an uber. The stuff is very kind, patient and helpful!
Monica
We loved our stay! We had a beautiful view and they made delicious breakfast. The location is a bit of a walk (maybe 15 minutes) to most restaurants.
Verified traveler
Amazingly service-minded staff. Good breakfast. Coca tea and oxygen (for altitude sickness) readily available at hotel free of charge. Would recommend.
Verified traveler
Beautiful building on a quiet street near a bustling neighborhood. Excellent cooked-to-order breakfast included. Wi-Fi was included but didn't reach all parts of my room.
Kennedy
I recently stayed here for a week. I originally reached out via Expedia to arrange a ride from the airport to the property. They told me they would contact me 24 hours before my arrival to set up their driving service. However, I didn’t hear from them, so I took it upon myself to schedule an Uber.
When we arrived, our room was ready before the 2 PM check-in time, which was a nice surprise. The room itself was spacious and looked nice overall. We didn’t know it wouldn’t have air conditioning, but that was fine since we weren’t planning to spend much time there during the day.
That said, the room could definitely use a deep cleaning. There was a lot of hair from previous guests on the bed and floor, which was unpleasant. On a positive note, the receptionists were always friendly and greeted us every time we returned. The location of the house is quiet and peaceful, which we appreciated.
When we arrived, our room was ready before the 2 PM check-in time, which was a nice surprise. The room itself was spacious and looked nice overall. We didn’t know it wouldn’t have air conditioning, but that was fine since we weren’t planning to spend much time there during the day.
That said, the room could definitely use a deep cleaning. There was a lot of hair from previous guests on the bed and floor, which was unpleasant. On a positive note, the receptionists were always friendly and greeted us every time we returned. The location of the house is quiet and peaceful, which we appreciated.
Peishih
Beautiful property with nice view at the top level and quiet. A bit walk from the town center about 15 mins walk. Still walkable. Staffs are very friendly and can communicate via WhatsApp as well.
Sarah
Wonderful stay
janneth d
Excellent service, amazing breakfast, and overall great experience. Clean well kept rooms, and helpful amenities!
Dileepraj
Very nice property with courteous and helpful staff. Clean, spacious room. Quiet rooms. The one downside is that the location is some distance from the city center and not a convenient walk.
Marco
Everything was perfect. Their staff is very nice.
Mari
Excelente staff y ubicación.
Andrew
Highly recommended. Very close to the main square and surrounding areas.
Eric
The breakfast was fantastic, and we enjoyed the attention by the staff
Eric
Enjoyed our stay and wouldn’t hesitate returning
Kaitlyn
Amazing stay! The lady at the front desk was so sweet and very helpful. We reached out to her many times on WhatsApp and she was very quick and helpful. I will be returning to Cusco again and would love to stay there.
Stanton
Great staff. Great hotel. Reception was very pleasant and went way above and beyond to accommodate us.
Anay
Beautiful and Clean Small Hotel! We enjoyed our stay and would definitely stay again!
Jonathan
No elevator
Sherry
Enjoy my stay
Jonathan
The flight on sky was cancelled. I could not get to the hotel Monday night. We’re flying in early Tuesday by 6:30 am to try to salvage the trip.
Anandbabu
Boutique style Hotel, Litlle bit of walk from center. Our room was spacious. but did not have a balcony as pictured while booking.
wen
Comfortable cozy place, staff are very friendly and helpful.
Joseph
Hotel Esmeralda by Katari, was an aesthetically nice hotel. At First glance, modern and clean. But when we arrived our initial room had a smell of residual cigarette smoke, which they happy to change and get us another room. The rooms were pretty dirty with hair and dust. The showers could have operated better, drainage and the shower doors didn't close, the shower head pressure wasn't good. The towels could be more clean, they looked very used. The heater sometimes worked and one room didn't have a window to allow fresh air. The location was off the beaten path which made area quiet but it was a 15min walk to Plaza de Armas. Not much to eat around the area so dont return hungry. The Staff was very nice and always available in house or via WhatsApp. Probably would try somewhere else next time but for the cost and availability it's not awful. Also, breakfast was great.
Verified traveler
Nice place, nice staff, good location!
Will
I had a really nice time here. The room was super comfortable, and the property felt very safe. The hostess was also super helpful with booking and finding information for all the tours. I was able to see everything I wanted to see here with it all being booked very last minute. Thank you again.
Latchmin
Highly recommend this hotel. Staff are excellent and friendly. They go above and beyond for you.
Mary
Staff was lovely, especially Giada!
This place was great! Giada who worked there was incredibly helpful! She whatsapped us in advance, arranged a taxi to pick us up for a very reasonable price, had breakfast ready for our 3am departure, and held our bags for us. She also connected us with a couple local drivers who could take us to sites in the sacred valley. The room was really clean and comfortable and the breakfast was delicious. Would 100% recommend!
POURANG ROSTAMABADI
Not a good location
We were assigned a room without window
It was like a cage or a room in prison
Don’t fall for the pictures
We were assigned a room without window
It was like a cage or a room in prison
Don’t fall for the pictures
Jeff
Beautiful, quaint WELL located, quiet hotel
Anna
Our stay at Casa Esmerelda was great - it felt like home away from home.
The hotel is lovely - extremely clean and modern. The breakfast was delicious. And most of all, the staff are very kind, thoughtful and helpful.
We’ll miss the amazing people at Casa Esmerelda and would definitely return if we visit Cusco again. Highly recommend!
The hotel is lovely - extremely clean and modern. The breakfast was delicious. And most of all, the staff are very kind, thoughtful and helpful.
We’ll miss the amazing people at Casa Esmerelda and would definitely return if we visit Cusco again. Highly recommend!
Katherina
Great for Solo Travelers
The staff was very helpful although they didn't speak English. I was able to use Google translate and WhatsApp to communicate effectively. The breakfast is included and very tasty. It's mostly buffet style however they also made omelettes according to your liking. The rooms are cleaned daily and the team and coffee station is always well maintained. Very quiet and relaxing.
Kelsey
Perfect place and nice location
The customer service was incredible and free breakfast was amazing so many choices! The front desk went above and beyond for me when I was sick!
Else Christa B
Very friendly and helpful staff
Having hot water, tea and coca leaves always available is helpful when dealing with the increased altitude. We told them at 6 pm that we needed to leave early for our tour and there was a packed food bag for us the next morning at 4 am
Having hot water, tea and coca leaves always available is helpful when dealing with the increased altitude. We told them at 6 pm that we needed to leave early for our tour and there was a packed food bag for us the next morning at 4 am
Aaliyah
The staff here was exceptional !! There was a young lady who assisted us with check in , cooked our breakfast, assisted with printing documents, ordering transportation, etc. A real cozy quaint hotel I will definitely revisit anytime I’m in Cusco
Lovell
Beautiful property. Tucked off the main road, so it wasn’t noisy. Amazing hospitality!
Nancy
Our stay at Casa Esmeralda was excellent! The hotel is gorgeous, and is located in a very convenient spot, without being too submerged in the bustle and noise of the city. The rooms were always kept clean by the staff, and the complimentary breakfast every morning was always delicious! Giara, the receptionist, is the sweetest! She was very gracious and helpful with anything we needed throughout our stay.
Claus
Good Hotel
Nice clean hotel. Front desk great, room not big but pleasant, good breakfast. 18-20 minutes toPlaza de Armas. Hotel is on nice side street in an area that not particularly glamorous. Iglesia de Nuestrs Seńora de Belen is 5-10 minutes away.
Emma
Very clean, beautiful with good service and good location
Zuleska
Excellent and convenient place to stay.
Brandy
I understand we came at a time shortly after there were some water issues in town-however I felt that it was never voiced until I brought it up with the property. At random times the water would be turned off and at first we were told that maintenance turned it off to fix it. But there was never any heads up to let us know this was going to happen. And it happened atleast once every day. It would have been nice to have been notified that they were going to turn off the water at certain times so you could plan accordingly but that never happened. Otherwise it was a nice property that was clean, had a good breakfast and I was appreciative of the early check in since we got into Cusco at like 8am the morning we arrived.
Mark
We left a night early and moved to a different hotel. We advised the hotel of a feather allergy and what they were able to provide were 2 tiny throw pillows for me and my wife. The towels in the bathroom were tattered. The staff was rude, when I asked for an additional pillow case so I can stuff it with jackets to make my own. The shower did not drain well so if you took more than a 5 minute shower the water would overflow into the bathroom, not to mention you would be standing in 2 inches of water. The doorbell on the front door is not responsive and when we arrived at night we were stuck in this dark aly and they were not attending the phone number listed on the door to call for service. Lastly it is impossible to sleep here, you can hear EVERYONE on the same floor and above you, they appear to once have blackout curtains- because one window had them and the other did not and you have flood lights lighting up the entire room all night. The noise from the neighborhood, car alarms, and then from neighboring guest rooms is unbearable.
Eulalia
Excellent service staff, amazing breakfast and within walkable distance to the city centre
Eulalia
Excellent service and convenient location
Justine
Staff was great, room clean, breakfast amazing
Eulalia
The staff here are extremely helpful and friendly! Breakfast menu is good as well and is walkable to the main historic centre.
KATHRYN NICOLE
The hotel was super cute and the staff were so helpful and accommodating!! The only thing that could have been better was the heat situation! They didn't turn on the heat until 6 pm on my first stay and then not until 9 pm on my second when I returned from my trek. That being said, the front staff turned it on for me earlier as I was freezing and just needed some warmth after being in the mountains. I would definitely recommend Casa Esmeralda. It was close enough to Plaza de Armas, San Pedro market, and everywhere else, and the service was excellent!
Jaime
The place was average at best.
Jorge
We stayed in the hotel for 4 nights, the room was very small, we barely have space to accommodate the luggage and the breakfast schedule was to short, around 8:30 am I’ve tried to pour myself a cup of coffee and there was none left, I’ve requested for one and they told sorry, no coffee available, no juice, no milk. Very disappointed.
Guillermo
Rooms are very comfortable, staff very friendly, breakfast was above our expectations. Due to its location is better to move using transportation to visit other places in Cusco.
Nadine
Staff was very kind, especially Edisson who was available any time by WhatsApp.
Tyrone
Great Value, Service & Comfort
Excellent service- Gladys at the front desk goes abive and beyond! Great value for money and a lovely breakfast spread.
Deanna
Very nice
I was only there one night between returning from Machu Picchu and heading back to Lima. But the entire place impressed me. It was beautiful! 12min walk to Mercado San Pedro. Eggs made to order at breakfast.
Randall
Staff was amazing and went above and beyond.. very walkable to everything and very safe
Emily
Great place to stay!!
The accommodations were beautiful. The man at the front desk, Andrew was incredibly helpful and kind and spoke very good English. He recommended some wonderful places to eat and see. Really a great experience!
Dante
A place to relax
Amazing hotel within walking distance of the main plaza. The place looks very charming, the bed is very comfortable, and the staff are very friendly and helpful.
Jonathan
Excellent place- Outstanding staff
We were traelling as a family, occupying 3 rooms.
The place is done really tastefully, and the rooms are very nice, if they could be slightly more spacious and with a desk.
Bathrooms were clean and the shower very powerful (always a bonus).
Breakfast was a good spread, cooks most accomodating.
Reception staff were wonderful and nothing was too much trouble.
Quaint little garden, which is blessed by the daily visit of a humminbird :-)
Location is ok, slightly retired from town centre but whithin walking distance.
Thoroughly enjoyed staying there and recommend it wholeheartedly.
The place is done really tastefully, and the rooms are very nice, if they could be slightly more spacious and with a desk.
Bathrooms were clean and the shower very powerful (always a bonus).
Breakfast was a good spread, cooks most accomodating.
Reception staff were wonderful and nothing was too much trouble.
Quaint little garden, which is blessed by the daily visit of a humminbird :-)
Location is ok, slightly retired from town centre but whithin walking distance.
Thoroughly enjoyed staying there and recommend it wholeheartedly.
Verified traveler
Location - located in walking distance to many cultural attractions.
Verified traveler
The hotel is clean and modern. Our room was rather odd with the only window in it opening up to a hallway. Veronica at the front desk was phenomenal and super helpful when we were trying to find lost luggage. Breakfast was included and really delicious with fresh fruits, juices and eggs. This hotel is not located near the downtown Cusco area. It was a bit of a walk and not very convenient.
Verified traveler
Great hotel
great hotel: clean room and bathroom. The staff was very friendly and helpful.
The breakfast was delicious. It's a great place to stay in Cusco.
Located about 15 min away from the main plaza on a quiet street.
The breakfast was delicious. It's a great place to stay in Cusco.
Located about 15 min away from the main plaza on a quiet street.
Verified traveler
The scented plug ins were very strongly scented which combined with the altitude gave my partner bad migraines, other than that this was an absolute perfect place to stay with lovely and helpful staff!
Jesus
Experiencia en Cusco
Staff muy atento y servicial. El desayuno es muy bueno y si sales muy temprano lo empacan para llevar. El cuarto muy cómodo y regalan té de coca y muña
Mashon
Quiet, beautiful, and helpful friendly staff
This hotel is very beautiful. Small and tucked away on a quiet street it has a very quaint feel as if staying in someone's home vs. a hotel. The entire place is very clean and I loved the coca tea set out at all times as well as the complimentary breakfast. They were also very nice offering to let us have breakfast the morning of our check-in instead of the next day since we had to leave for Machu Picchu very early in the morning before breakfast. The first night was difficult as there were dogs barking loudly in the street all night but that is not the hotel's fault. I'm glad I took a chance and booked them again for a few more days later in my stay because those nights were very quiet. Be sure to ask at the front desk if they can help arrange tours because we had several very nice private tours to surrounding ruins that we would have never set up otherwise. They also let us store our luggage before and after checkin. I would highly recommend staying at this hotel.
Verified traveler
Room was very clean and spacious, staff very friendly and helpful, breakfast was very good with plenty to choose from. Within twenty minutes walking distance to plaza, very happy to stay there again.
Verified traveler
Since being in Peru this has been the best property so far, staff were friendly and very helpful, breakfast by far the best, room large, comfortable and with a heater, fully recommended.
Verified traveler
Out of the hotels we stayed at in Cusco, this was by far the best one. Very clean, modern and accommodating. Would definitely stay here again.
Jaime
25 years experience
I’ve been working for the Tourism industry for over 25 years, travel the world all around and stayed in many hotels big and boutique. With that said...this is by far the best small property owner hotel I have never being. Everything, all around was the highest standards in the industry. I will not said anymore because I know as a fact that probably some of the readers will think this is a comment related to the owners, but honestly this is not. I strongly recommend this hostel!
Nitasha
Home away from home
Absolutely fantastic experience. It honestly feels like home. Everyone was so wonderful, warm and kind.
Verified traveler
Quiet,very clean hotel,bed linen in perfect condition,kind helpful staff,close to the center.
Fred
Fantastic hotel, beautifully decorated and in a surprisingly quiet street, yet close to the hustle and bustle of Cusco. The staff were fantastic, and breakfast up to standard and beyond considering the price we paid for our room. They had free water and tea refills which was very handy since tap water is not drinkable in Cusco. The only thing to improve would be to have better curtains in the room, that actually block light. Still I would come back many times! Great experience.
Al-Murtaza
A perfect boutique hotel.
Everything was incredible. The only very minor issue was that the heater wasn't easily controllable. Nonetheless, this was an incredible hotel that we even returned to after a day at Machu Picchu.
Yolanda
The staff was excellent, my room was very comfortable and clean- they provided a breakfast bag during days I left early for my tours- also they allowed me to check in very early at no extra cost, I arrived at 5 am in Cusco, it was a bless to have a clean and comfortable bed to rest after a long trip. I recommend this hotel 100%.
HL
New, stylish boutique hotel, excellent value for the price. Compared to other hotels in the same rating category, this one is a rare find. Fantastic complimentary breafkfast and a great place to acclimate to Cusco’s altitude. I highly recommend this hotel.
Verified traveler
Casa Esmeralda
Great hotel, so relaxing, smelt lovely and very clean. Great breakfast and staff very friendly. Only issue was knowing check out time- shown a form that said 10am, then was told by staff it was 10am but could check out at 11 am if we wanted. Then found the card in the room said check out is at 12, then asked another staff member and was told 12. Asked the next morning to the same staff member who had said 10am originally and they said 12! It was 12, was just a bit confusing.
Mark
New/ modern, great bed, bathroom like home, hot large shower, good continental breakfast plus make eggs. 15 minute walk to placa armas and all the restaurants, felt safe walking in evening since busy well lit streets. Quiet area 2 or300 meters off main road. Sofas away from lobby if need to wait/ relax... one of better ones I’ve stayed at in 6+ countries
Verified traveler
Great staff comfy rooms
Hotel was perfect with a beautiful late check out of 12pm
Gabrielle
Incredible deal
Except quality for the price. Cute decor, good breakfast included. About 15 min walk from Cusco center so convenient. Shocked at how good the rate was for the quality and style. Would def stay again
molly
Location is not the best, 15 mins walk to central area.
I couldn’t sleep well, I could bear every noise from my room.
Staff are nice and helpful.
I couldn’t sleep well, I could bear every noise from my room.
Staff are nice and helpful.
Verified traveler
Helpful staff, good and quiet location, clean, confortable
SHU CHUAN
It was conveniently located, the staff were all incredibly nice and helped us a lot. The rooms were quite and comfortable. A overall amazing experience. Highly recommended.
Anita
Great hotel in Cusco
About 5 minutes (at 5 soles) by taxi to Plaza de Armas, tucked away in a primarily residential street, next to a beautiful cactus wall.
The staff is amazing, very helpful and warm. Rooms are very comfortable, very clean.
Laundry facility is great, especially when you have been traveling around before coming to Cusco. 8 soles per kilo, and you get it back the same night if you hand it in by 9 am.
Definitely recommended.
The staff is amazing, very helpful and warm. Rooms are very comfortable, very clean.
Laundry facility is great, especially when you have been traveling around before coming to Cusco. 8 soles per kilo, and you get it back the same night if you hand it in by 9 am.
Definitely recommended.
ingenioteustepe
Nice place
It's a beautiful place to rest. But doesn't have a bar or restaurant. Breakfast should be served earlier at least from 5 am for people leaving in the early morning. There was no coffee or tea because service girl leaves at 11 am. Place is good to rest only
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Casa Esmeralda
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