Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Prisma Hotel

Cuzco · Peru

Calle Matara 394View location

8.8/10Excellent96 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Neighborhood9.6/109.6
Amenities8.0/108.0
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Prisma Hotel

Located in Cusco (Cusco Historic Center), Prisma Hotel is within a 10-minute walk of Plaza de Armas and San Pedro Market. This hotel is 0. 5 mi (0. 9 km) from Cusco Cathedral and 0. 3 mi (0. 5 km) from Coricancha.

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Grab a bite to eat at the hotel's diner, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

A complimentary buffet breakfast is served daily from 5 AM to 10 AM. Stay in one of 74 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Read more about this hotelShow less

Conveniences include phones, as well as safes and desks.

Located in Cusco (Cusco Historic Center), Prisma Hotel is within a 10-minute walk of San Pedro Market and Plaza de Armas. This hotel is 0.3 mi (0.5 km) from Coricancha and 0.3 mi (0.5 km) from Iglesia de Santo Domingo. Stay in one of 74 guestrooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking

Check-in and check-out

Check-in from 10:00 AM
Check-in until Anytime
Check-out until 9:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 10.00 per vehicle (roundtrip)
    • Self parking fee: USD 10.00 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Municipal Theater 0.3 km / 0.2 mi
Palace of Justice 0.4 km / 0.3 mi
Coricancha 0.5 km / 0.3 mi
Calle Marquez 0.5 km / 0.3 mi
Cusco Museum of Popular Art 0.5 km / 0.3 mi
Arch of Santa Clara 0.5 km / 0.3 mi
La Merced Church 0.5 km / 0.3 mi
Iglesia de Santo Domingo 0.6 km / 0.3 mi
San Pedro Market 0.6 km / 0.3 mi
Quechua Museum 0.6 km / 0.4 mi
San Francisco Church 0.6 km / 0.4 mi
Centro Qosqo de Arte Nativo 0.6 km / 0.4 mi
Iglesia y Convento de Santa Clara 0.6 km / 0.4 mi
Casa Garcilaso 0.6 km / 0.4 mi
Santa Catalina Convent 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
Show 2 more facilities & services
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Prisma Hotel

8.8
Excellent
96 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Neighborhood
9.6 /10
Amenities
8.0 /10
50 reviews shown
6/10
Pleasant
01 Jun 2026
Kevin
The room has little place to store anything, even lay out a suitcase on a jack stand. Sewer gasses came up from the drains in the bathroom and smelled awful.
The included breakfast was hot dog and virtually empty wontons. Pretty basic.
The elevator broke down several times over my 4 day stay. Not easy walking down suitcases from the 4th floor on checkout.
I’m sure backpackers wouldn’t mind this place. Reasonably priced and still within the historic district. Would I stay here again? Yeah….no.
Partner
6/10
Pleasant
28 Nov 2025
Scott
Location was good but you have to deal with road noise. WIFi was horrible and front desk staff weren’t very accommodating
Leisure Partner
10/10
Exceptional
05 Nov 2025
Elvira
Good
Leisure Friends
8/10
Excellent
22 Oct 2025
carolina
No comment
Leisure Family
8/10
Excellent
04 Oct 2025
Raghu
Good place to stay, everything
8/10
Excellent
04 Oct 2025
Daniel
Good location and friendly/helpful staff. The rooms don’t keep out much noise form the main areas.
Leisure Self
10/10
Exceptional
18 Sep 2025
Johan
Everything was good
8/10
Excellent
05 Sep 2025
Jill
loved the balcony.. the property was nice, it was only a little noisy at night with the traffic, but definitely in a walkable area in town. Def a spot I would book again.
4/10
Poor
07 Aug 2025
Richard
There was no WiFi in my room. Even when given another way to log in, it didn’t work. The third time I brought it up, the man at the desk shrugged his shoulders. I wasn’t the only one with this problem. Many people would stand in the hallways.
Self
6/10
Pleasant
06 Aug 2025
Holly
This is an older property which adds to its charm, but the mold in the room was gross. Bed was okay. They did have a heat/ac unit in the room.Shower water pressure was better than most. Not too far from restaurants and shops but area is mostly residential. They did bring breakfast to our room, which was nice.
Leisure Family
2/10
Poor
07 Apr 2025
Beatriz
No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.
Leisure Family
10/10
Exceptional
23 Mar 2025
Steffani
All staff very nice and helpful!
Leisure Self
10/10
Exceptional
22 Mar 2025
Walter
This was quite a pleasant surprise. The hotel was impeccably clean, conveniently located for dining and service was incredible. Our room had a balcony overlooking the hillside and the breakfast was terrific. This was a terrific experience.
Leisure Family
10/10
Exceptional
02 Jan 2025
Melissa

Hotel muy bien ubicado


El hotel se encuentra una zona céntrica, hay tiendas de ropa, farmacias, restaurantes, todo lo que necesites está cerca.
El hotel es cómodo y el personal muy atento.
El desayuno lo sirven de 5am a 9:30am.
10/10
Exceptional
13 Dec 2024
Darwin
It’s such a beautiful place to stay in Cusco
Leisure Self
8/10
Excellent
06 Dec 2024
Elizabeth
Property is a good option for a night or two in Cusco. Convenient location that is short walk to the main square. There is a market close by for snacks, water, etc. The accommodations are basic but are a good launching point for Peru adventurers. The main draw back is that there are many travelers that are taking early morning excursions and it can be really noisy from about 4 to 5 am with doors and talking as people head out.
Leisure Partner
10/10
Exceptional
10 Nov 2024
Amy

Would stay again

We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.
Partner
10/10
Exceptional
23 Oct 2024
Irene
Some staff are not very helpful.
Leisure Friends
10/10
Exceptional
17 Sep 2024
Shivanand
12 minute walk to the historic center. Clean and warm rooms. The tours were able to pick us up easily at this hotel.
Leisure Partner
8/10
Excellent
02 Sep 2024
Kerry
Very comfortable room walkable distance to attractions in central Cuzco. Good hot water system which is not a given in Peru. My only criticism is could hear people yelling on the street at wee hours. Would book again.
Leisure Family
4/10
Poor
30 Aug 2024
nadine
Bed was very uncomfortable. No privacy - bathroom vent directly into the hallway / atrium. Front desk staff wasn’t very friendly.
Leisure Self
6/10
Pleasant
23 Aug 2024
HONGBO
This is 1st time I met the hotel check out time is 9:30 am and there is almost nothing in the room except small soap bar and one small bag of shampoo. Check in staff didn’t make me feel welcoming.
Leisure Family
10/10
Exceptional
14 Aug 2024
myung jin
Awesome balcony
Leisure Friends
10/10
Exceptional
22 Jul 2024
Judith
Location is close to everything - restaurants and shops. Plaza de Armas is a short walk and the tourist offices and train stations are within 5 minutes from the hotel. Breakfast is ok. If you come closer to the end of the meal service, they don’t refill the food anymore. They’re strict about extra people in the room so make sure to book for the exact number of people. Friendly staff and clean comfortable rooms. I love the beds, beddings and extra pillows. But like all other hotels in Peru it seems, walls are paper thin and no soundproofing at all. You hear everything!! So bring earplugs if you’re noise sensitive.
Leisure Family
8/10
Excellent
13 Jul 2024
Helen

Good trekking base

The Prisma is a popular choice for trekking companies both before and after trips. The hotel is geared up for luggage storage whilst the groups are away. Everything was kept safety secured.
The free breakfast serves a purpose but was lacking in variety and had limited options. Rooms were very basic but also very clean. Priced about right for the standards.
Friends_and_family Friends
10/10
Exceptional
11 Jul 2024
MICHELLE
Rooftop
Leisure Family
10/10
Exceptional
12 Jun 2024
Terry
The desk staff were extremely helpful. One young woman, Rocio, helped me book a personal tour to Machu Picchu when I had no prior ticket reservation. She took care of the entire logistics, and my English-speaking guide was very good.
Leisure Self
10/10
Exceptional
02 Jun 2024
Thanh
Hotel locates a little outside the central old town area, but much easier for taxi-Uber-Tour minivan pick up. Walking about 12 minutes to Saint Pedro Peru Rail train Station. Breakfast is good in a standard budget hotel and serve at 5am, a plus breakfast for early train departure to Machu Picchu in early morning.
Self
6/10
Pleasant
31 May 2024
XIOMARA
I reserved for the wonderful breakfast showed in the web page but the reality was totally different also no blower dryer facility !
Never again!
8/10
Excellent
26 Feb 2024
Natalia

Good location

It was an OK hotel, good location, early breakfast (5am)
Friends_and_family Friends
8/10
Excellent
13 Dec 2023
Helen
The atmosphere was good. The staff were excellent. Unfortunately, street noise was a problem and no black out curtains.
Leisure Partner
10/10
Exceptional
10 Nov 2023
Rosanna
property very central, food great
10/10
Exceptional
07 Jun 2023
Edward
Great location!! Great Staff!! Very clean!!!
Leisure Friends
8/10
Excellent
04 Oct 2022
Nicolas
Great location, hotel was OK, enough for stay the night, clean new baths, mattress a little hard
Leisure Friends
10/10
Exceptional
09 Jul 2022
Nicholas
The adjoining balcony was lovely.
Leisure Self
10/10
Exceptional
02 Jul 2022
Jennifer
Nice hotel. I will stay here again when i am in Cusco.
Business_and_leisure Self
10/10
Exceptional
12 Mar 2020
Verified traveler
Convenient location, beautiful hotel with nice terrace on 6th floor. Breakfast perfect. Staff friendly. Room was clean.
Leisure Partner
10/10
Exceptional
14 Jul 2019
Christopher

Perfect Cusco Hotel

The rooms were amazing, with a balcony overlooking the city. The location is excellent as it is a short walk to many great sites and a short ride to the airport. Our stay was perfect, PLUS the staff are so kind with great help and recommendations around the city.
Partner
8/10
Excellent
09 Jun 2019
Verified traveler
We had requested an upgrade to our room. The upgrade was less than satisfactory as it was a smaller room than a regular room. We did change to a different upgrade room an were quite pleased with the side and balcony overlooking the street. Unfortunately, the adjacent plaza was under renovations, so our upgrade overlooked a construction site.

The staff were wonderful - helpful and very accommodating.
Breakfast was very good - a hot and cold buffet.
Leisure Family
8/10
Excellent
25 Jul 2018
Verified traveler

Great hotel, Wi-Fi could be better

Great location and good quality hotel. Wi-Fi could be better. Sometimes good sometimes rubbish. Very inconsistent
10/10
Exceptional
19 Feb 2026
Monica
Muy buen hotel. Me gustó porque queda cerca de todo.
Friends_and_family Friends
10/10
Exceptional
19 Feb 2026
Monica
Excelente hotel y muy cerca de todo. Me volvería a hospedar allá.
8/10
Excellent
05 Jan 2026
LUIS RODRIGO
Habitación impecable y el personal muy amable
Friends_and_family Family
6/10
Pleasant
18 Sep 2025
Fernando

RESTAURANTE

DECENTE, PERO LA ATENCIO EN RESTAURATE MUY REGULAR
Business
8/10
Excellent
11 Sep 2025
Marcela

Hotel centrico

El hotel está cerca del centro, la habitación es cómoda y la limpieza bien, los recepcionistas apáticos, no ayudan en nada y no tienen buena disposición
Self
6/10
Pleasant
15 Aug 2025
LAURA LETICIA
El hotel bien y limpio. No es elegante, pero tiene un buen mantenimiento, no queda lejos del centro de Cusco. El desayuno sí me gustó y están abiertos a darte box lunch si vas a un tour muy temprano . Lo que no me gustó nada es que reservé una habitación con terraza (que era de las mejores por esta ampliación) y me arrepiento, porque al dar a la calle, todas las noches y madrugadas se escuchaba mucho ruido, gente gritando, peleándose o tomando. Mis 3 noches fueron iguales. No pude descansar. También las puertas de los cuartos tienen un tipo de sensor que suena cuando la gente sale o entra y se escucha fuerte en las madrugadas. Si supiera que hay habitaciones internas donde al menos no se escucha el ruido de la calle, volvería. Si no, no lo haría porque uno llega cansado de los tours y quiere poder dormir. El personal de recepción cubre las necesidades, pero no se caracteriza por su simpatía, amabilidad o atención. La única que sí fue muy amable fue la cocinera en el desayuno a quien solicité algo sin gluten y estuvo muy dispuesta. Las habitaciones amplias y bien, pero sugiero tener un espejo afuera del baño para poder arreglarse mientras ocupan el baño, pues estos sólo están adentro.
Leisure Family
8/10
Excellent
28 Jul 2025
DINA BLANCA
Muy limpio, pequeñas habitaciones y baño... basico pero comfortable. Gracias por su hospitalidad.
Friends_and_family Family
10/10
Exceptional
11 May 2025
Cesar
Todo muy bien,volvería otra vez.
10/10
Exceptional
26 Apr 2025
CARLOS A MORENO
Muy buen lugar impecable !! La atención de Camila es espectacular ! Son muy amables y tratan de ayudarte en todo !!
Leisure Partner
8/10
Excellent
16 Nov 2024
Carlos
.
Leisure Family

Location & surroundings

Prisma Hotel
Calle Matara 394, Cusco, Peru

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Prisma Hotel

53 hotel photos