Name: Hotel Plaza De Armas Cusco
Address: Av. Portal Mantas 114, 4 3, Cuzco, PE

10/10

Exceptional

03 Jul 2026

Helen

Great hotel, centrally located, and overlooking the main square which is always bustling. Would definitely return.

10/10

Exceptional

02 Jul 2026

Santos

Excellent location! On the plaza, next to restaurants, bars and nightclubs. Everything was walking distance. Super clean room. We loved everything about this hotel. We would definitely stay here again.

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Rayleen

This hotel is located directly in the Plaza de Armas, so you have incredible views of the historic city, which will include any parades that may take place, depending on the time you’re there. The showers are hot and the water pressure is nice. The beds and pillows are comfortable, and breakfast is free from up until 11 am. I didn’t give 5 stars all around because I booked on Expedia and paid extra for a queen bed or double room and was given two twin beds. This wasn't a big deal, I only wanted to be refunded the $40 I paid extra; instead they promised to move me the next day but that never happened. And when I brought it up again, the solution was to pay for my taxi to the airport, which was maybe 40 soles. Anyway, it didn’t seem worth it to argue but it was mildly annoying. Otherwise a good stay and a convenient place to be, since most tours meet in the Plaza de Armas.

Self

10/10

Exceptional

24 Jun 2026

Michael

We are so pleased with this hotel Great restaurant overlooking the main square, very professional, helpful, and polite staff at both the restaurant and the hotel I would really highly recommend this hotel.

Partner

10/10

Exceptional

21 Jun 2026

virgilio

Can't have a better location than this! The hotel is located right on the main square in front of the cathedral. The restaurant has a balcony that overlooks the square/plaza and provides beautiful views. The breakfast buffet was great, and if you need a break from it all, you can make your way back for a sweet treat or full meal later in the day. All the great points of interest were within walking distance, and the staff was very helpful- definitely would stay here again.

Partner

8/10

Excellent

16 Jun 2026

Edward

It was a clean hotel and the staff was very friendly and accommodating. My only criticism is that the room was small and it was noisy being right next to the plaza.

Family

10/10

Exceptional

13 Jun 2026

Stacy

The location was super convenient…right on the Plaza! The hotel staff was exceptionally helpful. They arranged airport transportation, held our luggage and even helped us navigate out of the area during a very busy festival. We were very pleased with everything about this hotel.

Family

8/10

Excellent

11 Jun 2026

Arlette

The hotel is very nice and good breakfast. Bathrooms are very small. Good location but since it’s right off the main plaza, it does gets noisy early morning

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Maria

Es un hotel frente a la plaza de armas para el
Que es sensible al ruido no se lo recomiendo . Pero en general es limpio y su té de coca disponible para 24 horas

Self

10/10

Exceptional

08 Jun 2026

Sonia

Espectacular, pienso que es el mejor hotel en Cusco tanto en ubicación, servicio al cliente y facilidades! Lo recomiendo!!

Partner

10/10

Exceptional

07 Jun 2026

Anna

I had an amazing stay at this hotel! The staff were extremely nice and helped me arrange airport pick up and they were able to speak both English and Spanish. I really enjoyed the room service as well as the view from the café overlooking the plaza. In my opinion, the best view in the city from a hotel! The only thing I didn’t love was the shower temperature changed often and I was constantly needing to adjust it. But given the history of the city and the older infrastructure at times and it’s completely understandable. I would highly recommend this hotel to others with the location being unbeatable!

Self

8/10

Excellent

04 Jun 2026

Anthony

Under sink needed cleaning.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Krishna

Beautiful place…..as long as you don’t mind being in the middle of the party that can go all night.

Family

10/10

Exceptional

31 May 2026

Alison

The room was clean but the toilet flush/water was weak. The shower drain was slow.
It’s on an excellent location, walkable to all of Cusco’s great restaurants, shops, ruins and cathedrals.

Friends

10/10

Exceptional

31 May 2026

Karin

Staff was wonderful throughout the hotel. We very much appreciated that we got a room towards the back of the building as the hotel is located in a lively area where celebrations go on until the middle of the night. The location is great, right in the center of everything.
The bathroom could have been a bit bigger. There was not much room to put our toiletries out.
Breakfast was great. In addition to the buffet, we were able to order additional dishes like pancakes, eggs, etc. People like to sit at the narrow balcony for breakfast, lunch, or dinner to watch what's going on at the Plaza de Armas while eating.

Partner

10/10

Exceptional

25 May 2026

Sarai

El hotel tiene la mejor hubicación, la habitación es cómoda y todo muy limpio. Tiene una hermosa vista de la Plaza desde el café. Si no puedes dormir con algo de ruido debes considerar la hubicación porque se escuchan los carros que pasan por la plaza. No fue algo que me incomodara.

Self

8/10

Excellent

18 May 2026

Nancy

Location is excellent. Lots of activity in the Plaza de Armas. Rooms clean, restaurant good but weak WiFI.

Partner

10/10

Exceptional

17 May 2026

Beverly

Hotel is right at the corner of Plaza de Armas in the center of Cusco - great location and property is well-kept. Staff was very helpful and professional and the breakfast buffet was wonderful with pastries, eggs, sausage, fresh fruit and juices. It was particularly nice of them to store our luggage after we checked out while we visited the Amazon for three days.

Family

10/10

Exceptional

11 May 2026

Desiree

Perfect location if you want direct pick up for tours and also walking distance to food and shopping.

10/10

Exceptional

11 May 2026

Norbert

Great staff. Awesome room location. Pleasant waiters in the cafe.

10/10

Exceptional

09 May 2026

Michael T.

Best things were its prime location and that they had a small restaurant on the second floor with an open air balcony facing the busy plaza.
The bed, bathroom, and other parts of the room were okay.

Family

10/10

Exceptional

05 May 2026

Katelyn

Great balcony in the dining area that overlooks the main square. Room was clean and shower was hot. Great and convenient location.

Friends

2/10

Poor

28 Apr 2026

LESLIE

I had a very unfortunate checkout experience. First off, I had an early flight and needed to leave at 5:15am. Came down to find the front door padlocked and no one at the desk. Someone did come out. Next, I needed to give them my room key to leave. I thought I’d left it on the desk in the room, so he went up to find it. He said it wasn’t there so I went up with him to find it. Key not there. Also not there was the money I left for housekeeping. Basically he’s not letting me out of this padlocked hotel without the key so I offer to pay for it. He says fine but he has to call his boss and find out how much I need to pay. Boss doesn’t answer the phone. Mind you it’s 5:30am at this point and I need to make my flight. Finally I found my key in my pocket and he un-padlocked the door and let me leave. Being held hostage really ruined the stay for me.

10/10

Exceptional

06 Apr 2026

Rosanna

Excellent location, clean, comfortable king sized bed, friendly and helpful staff. This part of Cusco is very lively, so lots of night noise, but that would likely be the same at any hotel in this area.

Partner

10/10

Exceptional

29 Mar 2026

Delia

Veey convenient to everything in the city

Self

10/10

Exceptional

24 Feb 2026

claudia alexandra

Amazing view and very comfortable and cozy

10/10

Exceptional

19 Feb 2026

Enrico

This hotel is in an excellent location and is walking distance to all the best places. A short walk in any direction and your set. Hotel was clean and comfortable. Very happy with my stay.

Self

10/10

Exceptional

06 Feb 2026

Brianne

Great location and hotel was very nice for the price. The second floor cafe is also very nice.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Thien

Grea

10/10

Exceptional

23 Nov 2025

Luisa

LOCATION, LOCATION, LOCATION!!!!
This hotel is a magical place to stay in the center of Cusco. The views and balcony from our room were impressionable. The dining area balcony was beautiful from the morning breakfast to the evening glass of wine. The noise is true but that is expected when staying in this area. Solution, add some white noise in your room and bring ear plugs. You'll sleep like a baby. The staff was very friendly and attentive. They made sure our breakfast was availble at 3:30am for our tour. pickups. Food was impeccable with a buffet of traditional cuisine for any appetitie. Local shopping, dining, and entertainment was right outside the doorstep. This hotel was a fusion of cultural traditional decor infused with modernism. Rooms were spacious, beds and linens were were comfortable, sitting area, desk area. lots of closet space, and bathroom had towel warmers. I had the pleasure to unexpectedly have tea in the lobby with a presidential candidate. I would definitely recommend this hotel as a MUST stay.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Luis

Buen servicio y ubicación

10/10

Exceptional

12 Nov 2025

Maurice

Everyone one on the staff was excellent. I was struggling with the elevation and they provided me with oxygen. The location is perfect and the breakfast was very nice.

Partner

8/10

Excellent

30 Oct 2025

Jason

This is a great hotel right in the center of Cusco. Lots to do in the area, and it felt very safe. I only take away one star because the shower. The water temperature was very inconsistent. The staff was super friendly and I actually decided to extend my stay an extra night.

Self

8/10

Excellent

22 Oct 2025

Pierre

All good

Partner

8/10

Excellent

21 Oct 2025

Edgardo

Very convenient location, great breakfast y dining options

Leisure Friends

10/10

Exceptional

19 Oct 2025

Kostel

Perfectly located. Close to everything. Plaza de Armas right there, San Pedro market and other great places.

Leisure Self

10/10

Exceptional

13 Oct 2025

Molly

What a great experience! From getting me into my room waaaay earlier bc of my flight arrival time and hooking me up with a car at the airport- plus great breakfast included with incredible views. A must stay place! Super comfortable beds, very clean. I cannot express how kind the people who work there are. Thank you for everything!

Leisure Self

10/10

Exceptional

30 Sep 2025

Leidy

Great staff

10/10

Exceptional

30 Sep 2025

Marissa

Perfect location for Cusco! The views were amazing, location was conveniently facing the Plaza de Armas - main square of the city. Breakfast was a continental breakfast spread. So many things to recommend this place (including the staff who was so helpful) but if you're looking for quiet, consider somewhere else. Because of its central location you can hear the nightlife going on around you and if there are public demonstrations/celebrations you'll be right in the action.

Self

10/10

Exceptional

27 Sep 2025

Peter

House keeping missed my room one day

Self

10/10

Exceptional

23 Sep 2025

Betty Jean

Such a beautiful property in the most perfect location. Safe to walk to the markets, shopping, great restaurants. Highly recommend!

Leisure Friends

10/10

Exceptional

18 Sep 2025

Lourdes

Staff were nice and welcoming

Leisure Partner

10/10

Exceptional

06 Sep 2025

Gavin

Great location and hotel. Rooms are a little bit loud due to location, but I would stay here again.

Self

10/10

Exceptional

20 Aug 2025

Jessica Frias

Hotel plaza de armas está en el centro de la ciudad ofrece una vista espectacular y desayuno fresco y variado.

Leisure Friends

10/10

Exceptional

16 Aug 2025

Jairo

The best option, because is the perfect point to travel around Cusco, the food at the restaurant is delicious plus the view from the hotel restaurant

Leisure Partner

10/10

Exceptional

27 Jul 2025

Paul

Great location right on the square lots of pedestrian traffic, locals and shops

Leisure Self

4/10

Poor

22 Jul 2025

Sarah

Great location. Had a trouble with checking in. I dont need a visa to travel Peru with my passport. But the front desk lady insisted for me to provide a proof of immigration? saying that she can’t find me on the system and it means my immigration status is not valid. She also called me twice and yelled at me through the phone that this will affect entire hotel so I need to bring that paperworks ASAP. I went to the front desk and found out she put a wrong passport number, it took me literally one minute to find out what was wrong. No apologies for getting yelled at. This was very unpleasant experience. Also some rooms are on the same floor as the coffee shop and the middle door doesnt completely sound proof. Room was a bit small but nice and clean.

Leisure Self

10/10

Exceptional

22 Jul 2025

Rafael

Location was unmatched. Located right on Plaza de Armas. Plenty of food and shopping in the area. Safe at all hours.

Staff was friendly and ready to help. There is a roof top terrace no one used that was a great place to relax.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Michelle

Great

Leisure Friends

10/10

Exceptional

02 Jul 2025

Ivan

Excellent place. Very well located. Friendly staff.

Leisure Partner

10/10

Exceptional

30 Jun 2025

Roy

Located in central Cusco facing Plaza de Armas. Walking distance to sights, shopping and dining options. Restaurant & bar which overlooks Plaza de Armas, has a good range of food and drink options and an excellent breakfast buffet.

Staff were very friendly and helpful. During festivals, Plaza de Armas is the centre of the celebration and the party goes late into the evening. Be prepared to participate, not quiet. My stay included the four day Inti Rymi festival celebrating the June 24 Solstice.

Leisure Self

8/10

Excellent

21 Jun 2025

Antony

Family in front of me decided they needed to ask every possible question re the City and receptionist was too polite to suggest alternatives to holding up line waiting to check in.

Leisure Self

10/10

Exceptional

15 Jun 2025

carlos

Very nice accommodations. Very clean and comfortable.

10/10

Exceptional

13 Jun 2025

Zorayda

El hotel está muy bien hubicado en el mismo centro, todo está cerca, el personal es muy amable, las habitaciones muy limpias y cómodas, gracias por mis maravillosas vacaciones

10/10

Exceptional

01 Jun 2025

Helen

The best location, everything around you, helpful stuff, very friendly people, nice view from hotel balcony, nice food.

Leisure Family

10/10

Exceptional

24 May 2025

Silvia

Everything about this hotel is nice. Service, cleaningness, location, complementary breakfast. It makes me feel home everytime. If you stay in town after check-out they keep your suitcases and let you access it as many times as you need. Highly recommended!

Leisure Self

10/10

Exceptional

22 May 2025

David

Very nice clean property. Staff were all friendly and helpful.

Leisure Family

10/10

Exceptional

15 May 2025

Vladislava

Great location

Leisure Family

10/10

Exceptional

13 May 2025

Vladislava

Location right at plaza de Armes

Leisure Family

10/10

Exceptional

09 May 2025

Giannie

Good service

6/10

Pleasant

25 Apr 2025

Richard

Great to be on the square. Odd controls of entry are lame and controlling.

Business Self

8/10

Excellent

13 Apr 2025

Terrence

great location

Leisure Partner

8/10

Excellent

08 Apr 2025

Luis

The hotel was quaint with a simple breakfast. When we got to the breakfast, nothing was ready. We had to wait a while because the bread delivery was not sent yet. It was interesting because it was a mix of stuff available for free and stuff available for sale so it was kind of confusing. The things that looked great of course were for sale and the things that look mediocre of course were free. I was happy that they had hot cocoa powder and sugar and hot milk. But in general, it was just OK. The pillows and the bed were comfy and the water was nice and hot with a good pressure.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Sergio

.

10/10

Exceptional

25 Mar 2025

Ediberto

Great location for tourism, eating, and shopping

Leisure Family

10/10

Exceptional

24 Mar 2025

Norman

Good hotel and location

Leisure Family

10/10

Exceptional

19 Feb 2025

ANTHONY

A great, central place to stay

Very central position so you can walk everywhere. Great view from breakfast balcony. Nice staff. Stayed twice and brilliant second room. First was a bit small and low ceiling. Offer of free collection from the airport did not materialise but adequate compensation😊

Partner

10/10

Exceptional

08 Feb 2025

Bernard

The location can’t be beat. Right on the Plaza and lots to see within walking distance

Leisure Self

10/10

Exceptional

16 Jan 2025

Gemma

I spent New Year’s Eve and Day in this very convenient and clean hotel . There’s no better place to watch ALL the events , fireworks and people at the comfort and convenience of this hotel room and restaurant’s balcony . Even though I did not made dinner reservations 2-3 months ahead on their restaurant to ring in 2025 , the manager and staff are so accommodating to let me sit in their balcony and order food to celebrate with them . I was a solo woman traveling.

Leisure Self

6/10

Pleasant

10 Jan 2025

Ana

The hotel is right in the heart of Cusco's old town, which made it super convenient and safe to walk around, even at night. It was also a great location for meeting up with our tour guides. That said, the hotel is exposed to a lot of noise, like car honks and street performers right outside.

The breakfast was nice, and I really enjoyed having coffee on the balcony with a view of the town.

The only downside was during check-in. I asked to use the bathroom a few times (just to wash my hands and use the restroom), but the front desk kept asking me to finish the paperwork first. It was a small thing, but it left a bad impression, and I’ll probably choose a different hotel next time.

Leisure Family

10/10

Exceptional

03 Jan 2025

Felipe

Centrally located

Very well located hotel in the city centre. Amazing views from the rooftop. Good breakfast.

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Jania

Lovely hotel, helpful staff, excellent location.

10/10

Exceptional

08 Dec 2024

Briseida Jazmin

Great

6/10

Pleasant

23 Nov 2024

Timothy

Fair place. Not great but was ok for a few nights of staging to see the sites.

Partner

10/10

Exceptional

05 Nov 2024

Dinah

The property and the staff were very good. Our only disappointment was the breakfast buffet options…not a lot of options and the food does not get refilled right away.

Leisure Partner

10/10

Exceptional

30 Oct 2024

Yixin

Kind service

10/10

Exceptional

25 Oct 2024

MIGUEL

An amazing hotel . Very clean and staff are very friendly and helpful .

Leisure Family

10/10

Exceptional

24 Oct 2024

Kelly

Convenient Location

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2024

Ana

Room was big, clean, had nice shampoo, conditioner, soap and lotion. The only complaint about room is that it was hot and stuffy. The staff was responsive and provided us a fan. The view from the roof top is beautiful. The restaurant has nice balcony seating with a view of the Plaza de Armas!! Perfect!! I didn’t find it loud, as I’ve read in other reviews, but could be because we had a room with no windows. Still found the hotel quiet inside, but I would expect noise as the hotel is situated in a corner where there is a lot of traffic. Overall. Great hotel in a great central location :)

Leisure Partner

8/10

Excellent

13 Oct 2024

Nicole

The location was amazing. The view from the roof was incredible.
The suite was very spatious.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Elizabeth

great location

great hotel with very good service. the location is perfect. Very good breakfast buffet with a balcony overlooking the plaza de armas. Note, the rooms do not have an iron but they do provide ironing.

Partner

10/10

Exceptional

07 Oct 2024

Troy

Great and helpful staff.

Leisure Partner

6/10

Pleasant

03 Oct 2024

Dante

Pequeño hotel bien ubicado pero muy caro para el tamaño de la habitación, el desayuno bastante limitado en opciones

Leisure Partner

10/10

Exceptional

02 Oct 2024

Ruchira

Close by to all the tourist sites, dining and shopping.

6/10

Pleasant

30 Sep 2024

Belinda

The hotel was nice right in the corner of the plaza close to shopping and dining and the train. The downside is that it’s loud you hear honking all night long, the plaza doesn’t sleep they party all night long, music all night you get no sleep. The hotel has no AC nor ceiling fan it was hot and can’t leave windows open or the mosquitos eat you up.

Leisure Partner

10/10

Exceptional

20 Sep 2024

William

Nice stay in Cusco

The hotel staff are very nice, the restaurant is good, the room was nice and clean and the location is right on the square. Good value.

Friends_and_family Friends

10/10

Exceptional

07 Sep 2024

Jarvis

Amazing property. Would definitely stay here again.

Leisure Friends

8/10

Excellent

01 Sep 2024

Anthony

It was cool to be right at the main plaza!

Leisure Self

10/10

Exceptional

16 Aug 2024

Benjamin

Great hotel if you want to be in the heart of Cusco. Really friendly staff. A bit of a warning, plaza facing rooms are indeed loud if you are a light sleeper. If you get an inside room it’s very nice. Some rooms have refrigerators some don’t. No coffee maker in rooms but plenty of coffee on the 2nd floor. I had a great stay and would definitely recommend this hotel.

Leisure Friends

10/10

Exceptional

10 Aug 2024

Timothy

Staff was fantastic. Very accommodating. Close to fast food and fine dining. Shopping galore. Transportation out front. Would stay again.

Leisure Family

10/10

Exceptional

14 Jul 2024

Rebecca

Would definitely stay again!

My husband and I loved this hotel! It was very clean, spacious, and comfortable. The staff were wonderful and very helpful. The view of the city from the top deck is incredible! The breakfast buffet was great and the restaurant as well. The location is perfect, right on the main square.

Partner

10/10

Exceptional

13 Jul 2024

Assunta

Perfect location in the heart of cusco!!
Delicious breakfast buffet! Great room great service love it.

Friends

10/10

Exceptional

03 Jul 2024

Manuela

Very convenient location, nice hotel.

Leisure Partner

10/10

Exceptional

22 Jun 2024

Erin

Loved the location. We stayed for four night and felt the altitude the first day. This was the perfect hotel to have a bit of altitude sickness. We were able to sit up on the terrace with some coca tea. Staff was friendly and always ready to help in any way. We will definitely stay here on our next trip to Cusco.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Oliver John

Nice location and staff service

10/10

Exceptional

03 Jun 2024

Tommy

Very strategic place to stay in Cusco. The staff is very accomodating. The owner of the hotel came and greeted us and very friendly and gave us two seats in the balcony during Corpus Christi. Excellent stay

Leisure Family

10/10

Exceptional

01 Jun 2024

Yue

Very nice hotel at prime location. The staff are friendly and helpful.

Leisure Partner

10/10

Exceptional

30 May 2024

Catharine

Excellent location! Great room!The breakfast buffet was plentiful and the regular menu was excellent as well. The staff were amazing!