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Novotel Cusco

Cuzco · Peru

Calle San Augustin 239View location

9.4/10Excellent1,000 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.0/109.0
Condition9.4/109.4
Neighborhood9.8/109.8
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Cusco

Featuring comfortable rooms in an excellent structure, Novotel Cusco blends colonial and modern styles. During your stay, learn more about Inca culture and the region's rich history, which attract tourists from all over the world.

You can also enjoy Restaurante 365's unique way of playing with international gastronomy, or spend time with friends or family while having a drink at Bar 365.

Read more about this hotelShow less

With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

Make yourself at home in one of the 99 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 12 Pet max weight (per pet) in lb is 26 Service animals not allowed Only dogs are allowed Maximum number of pets per room 1

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 20422841653
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
    • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
    • Pet fee: PEN 50 per pet, per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    French

    Spanish

Nearby attractions

Gato's Market 0.1 km / 0.1 mi
Hatunrumiyoc 0.1 km / 0.1 mi
Market El Fumador 0.1 km / 0.1 mi
UNSAAC Yale International Center 0.1 km / 0.1 mi
Museum of Religious Art 0.1 km / 0.1 mi
Twelve Angled Stone 0.2 km / 0.1 mi
Cusco Cathedral 0.2 km / 0.1 mi
Santa Catalina Convent 0.2 km / 0.1 mi
Iglesia y Monasterio de Santa Catalina 0.2 km / 0.1 mi
Kusicancha 0.3 km / 0.2 mi
Plaza de las Nazarenas 0.3 km / 0.2 mi
Pre-Columbian Art Museum 0.3 km / 0.2 mi
Museo de Arte Precolombino 0.3 km / 0.2 mi
Olave Art Gallery 0.3 km / 0.2 mi
Church of the Company of Jesus 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 99
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Bus/Train station
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 33 more facilities & services
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • MassageExtra charge
  • Breakfast
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PROMODOUBLE • PROMODBL.PR

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Novotel Cusco

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DUPLEXFAMILY ROOM • DUPLEXFAM.DP

    Photos are not available for this room type.

    Novotel Cusco

    FAMILY ROOM DUPLEX

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DUPLEX

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Novotel Cusco

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 20 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable10 photos

    Novotel Cusco

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Safe
    • Ironing set
    • Direct dial telephone
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PROMOTWIN • PROMOTWN.PR

    Photos are not available for this room type.

    Novotel Cusco

    TWIN PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable9 photos

    Novotel Cusco

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Ironing set
    • Safe
    • Bathroom: 1
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Novotel Cusco

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE LUXURYSINGLE • LUXURYSGL.LX

    Photos are not available for this room type.

    Novotel Cusco

    SINGLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Novotel Cusco

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 16 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable16 photos

    Novotel Cusco

    DOUBLE QUEEN SIZE BED

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, Rollaways on demand
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom: 1
    • Direct dial telephone
    • Ironing set
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Novotel Cusco

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ECONOMYDouble or Twin • ECONOMYDBT.EY

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Novotel Cusco

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Novotel Cusco

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Bathroom: 1
    • Direct dial telephone
    • Ironing set
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Novotel Cusco

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Novotel Cusco

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Individually adjustable heating
    • Ironing set
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    Novotel Cusco

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Safe
    • Individually adjustable heating
    • Ironing set
    • Minibar
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Toiletries
    • Disability-friendly bathroom
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel Cusco

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Novotel Cusco

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable28 photos

    Novotel Cusco

    TWIN STANDARD

    Room photos

    28 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Safe
    • Individually adjustable heating
    • Ironing set
    • Toiletries
    • Cable TV
    • Bathroom: 1
    • Hairdryer
    • Wake-up service
    • Disability-friendly bathroom
    • Direct dial telephone
    • TV
    • Internet access
    • Shower: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Novotel Cusco

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Novotel Cusco

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Cusco

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable11 photos

    Novotel Cusco

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Direct dial telephone
    • Bathroom: 1
    • Ironing set
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable12 photos

    Novotel Cusco

    DOUBLE SUPERIOR

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Disability-friendly bathroom
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Ironing set
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Cusco

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Novotel Cusco

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Novotel Cusco

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-2

    Photos are not available for this room type.

    Novotel Cusco

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Novotel Cusco

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Cusco

9.4
Excellent
1,000 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.0 /10
Condition
9.4 /10
Neighborhood
9.8 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Ingrid
Amazing!!!
Partner
10/10
Exceptional
22 Jul 2026
Rodrigo
Great customer service, clean rooms and well maintained building
Family_with_children
10/10
Exceptional
21 Jul 2026
José
Excellent location. Beautiful and cozy patio. Breakfast was great with options for everybody
Family
10/10
Exceptional
18 Jul 2026
Ido
Great stay highly recommended,
Location is amazing
Family_with_children
10/10
Exceptional
15 Jul 2026
Antonio
Beautiful place in a perfect location
Excellent drinks and food; very reasonable prices considering surrounding restaurants
We’ll be back!
Family
10/10
Exceptional
10 Jul 2026
Amber
I LOVED my stay at Novotel Cusco. Namely due to the excellent, welcoming, and friendly staff. I was there as a solo female traveler and felt safe a walking back to Novotel and felt welcomed home.

It’s also a very convenient location to the regular tourist beat. Easy to walk to most places you’d want to go within 10 minutes. I had no problem being picked up or dropped off by any tour agency.

Lastly, the food is really good that Yaku Burger bangs.
Self
10/10
Exceptional
08 Jul 2026
Margarita
We absolutely loved every aspect of our stay at Novotel Cusco.

The location is unbeatable. The hotel is within easy walking distance of everything in Cusco's historic center, making it incredibly convenient to explore the city. There are also several excellent restaurants just 1–2 minutes away.

The breakfast was outstanding. I always look for hotels with an excellent breakfast.

The room was, comfortable, and well maintained, and the staff was friendly, welcoming, and always willing to help.

I would absolutely stay here again without hesitation.
Family_with_children
10/10
Exceptional
06 Jul 2026
Gloria
Very clean room and friendly staff. Great location.
Partner
10/10
Exceptional
25 Jun 2026
wendy
Clean, quiet and very helpful staff
Friends
10/10
Exceptional
25 Jun 2026
wendy
The staff were all friendly and helpful. You are welcomed from the moment you get to the entrance. Staff is helpfull with luggage. Breakfast has a lot of healthy options.
We were allowed to leave oyr luggage for 2 nights while travelling to Machu Picchu, when we returned we were welcomed back and our shared room was upgraded for the 1 evening. Thank you for making us comfortable.
Friends
10/10
Exceptional
24 Jun 2026
Dev
The staff was very friendly and helpful.
Friends
10/10
Exceptional
22 Jun 2026
Dev
The staff were incredibly friendly and helpful.
Friends
4/10
Poor
19 Jun 2026
Elizabeth-anne
I am not one to leave negative reviews. But I need to inform others that you can get better accommodation for this price. The room had no airflow and we struggled to sleep. Due to the acclimatisation this needs to be highlighted. Already us visitors are challenged with acclimatising so the lack of airflow in this room was a major impact. I slept with the window open even though the nights were cold.
Dinner here was not great. Go elsewhere. The dinner service was inattentive. I recommend Ofrenda - great service and outstanding food.
Also they argued with me about my booking including breakfast, they took a photo of my booking stating it was included, however did not update the booking comments. So for the rest of my stay I was told it was not included by the breakfast staff. Then when I checked out the reception staff was quite rude saying I did not have included breakfast. Again I showed evidence and they took another photo. I asked if there were notes on my booking from when I checked in about the discrepancy. He rudely ignored me and finally accepted my evidence when I brought up the booking. No apologies for the rudeness.
I will seek out better accom when I return in 5 days.
Partner
4/10
Poor
16 Jun 2026
Yuan
We booked two rooms, but unfortunately both were located near the lobby, and the noise during the night was quite disturbing. Also, breakfast needed before 9:30am, which was earlier than expected.
Family_with_children
10/10
Exceptional
07 Jun 2026
Ramiro
Todo excelente
10/10
Exceptional
06 Jun 2026
John
Excellent service, wonderful property
Partner
10/10
Exceptional
29 May 2026
Tatiana
It’s good
10/10
Exceptional
13 May 2026
Alejandro
I was charged for a towel! That is a first!
Family
10/10
Exceptional
12 May 2026
Amy
This is a fantastic hotel in the city center. They helped us arrange a taxi to Ollantaytambo and allowed check in as soon as our room was available. 100% recommend this hotel. Beautiful too!
Partner
10/10
Exceptional
10 May 2026
David
We decided on the Novotel because of the covered courtyard. The pictures didn’t do it justice it is a beautiful historic building which is extremely well run from the front desk to everyone in the restaurant and breakfast area.
We opted to have our last drinks of an evening in the yard as it was so magical at night.
The location is within an easy walk of everything couldn’t have asked for more.
Friends
2/10
Poor
08 May 2026
Agustin
Terrible service
Partner
10/10
Exceptional
30 Apr 2026
Paul
Perfect location, nice spa amenities, great restaurant, and a good breakfast buffet. I really like the atrium area, a calming place to recharge after a day in the city. I wouldn't hesitate to stay here again!
Family
8/10
Excellent
30 Apr 2026
Xiaohua
Nice hotel with a beautiful central lobby.
10/10
Exceptional
29 Apr 2026
Leah
Lovely courtyard, friendly staff. We had to leave early sp the packed a lovely to go breakfast
Friends_and_family Friends
10/10
Exceptional
28 Apr 2026
JoAnnie
Excellent staff.
10/10
Exceptional
22 Apr 2026
Leticia
I loved the terrace
Family
10/10
Exceptional
21 Apr 2026
Jacqueline
Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!
Business Partner
8/10
Excellent
19 Apr 2026
Anubhav
Noisy. We had our room next to the cleaning closet. Loud walkie talkie at 0600. Place was other wise nice and clean. Breakfast was fine but service was a little lacking in attentiveness.
Family
10/10
Exceptional
16 Apr 2026
Monica
The hotel has a good location, staff very kind and helpful.
Partner
10/10
Exceptional
16 Apr 2026
Mario
Beautiful hotel. Service was top notch. So much staff willing to help. Restaurant and bar inside. Perfect location. Walkable to the main highlights. Restaurants and shops 1 min walk away. Definitely recommend
8/10
Excellent
27 Mar 2026
Eliane
Nice hotel close to main city attractions, clean amenities, staff very friendly, great breakfast. Airports shuttle/taxi available on request
Self
10/10
Exceptional
26 Mar 2026
Ghassan
Fresh breakfast
Family
10/10
Exceptional
24 Mar 2026
Sarah
This hotel exceeded our expectations. We were only there one night but wish it had been more. Everything was great - especially the customer service, location and value.
10/10
Exceptional
24 Mar 2026
Kasra
Great staff and beautiful hotel in a 450 year old building .. with a short walk to the square. Well recommended.
Partner
10/10
Exceptional
16 Mar 2026
Jennifer
I really wanted a no “brand” hotel this is exactly what I could’ve dreamed of. Clean, upscale & tradiotnal at the right price! HIGHLY recommend. Traveling with my husband and 2 kids they have a room with a queen bed and 2 beds in a loft it’s perfect
10/10
Exceptional
17 Feb 2026
Moraima
La ubicación es perfecta y el desayuno delicioso desde muy temprano
8/10
Excellent
12 Feb 2026
Abbey
Clean room, very nice courtyard
Leisure Partner
10/10
Exceptional
19 Jan 2026
Zully
This hotel was so beautiful! I would definitely recommend!
10/10
Exceptional
07 Jan 2026
Yen Ying
Beautiful property; excellent location; the beds were very comfortable, but I wish we were able to turn on the AC. we ended up opening the windows at night instead.
Partner
8/10
Excellent
04 Jan 2026
Jane
Nice clean bedding was glorious after some less than perfect stays in Peru!
10/10
Exceptional
03 Jan 2026
Erika
Great hotel with central location and nice staff.
10/10
Exceptional
21 Dec 2025
miranda
Clean, beautiful hotel
Leisure Family
10/10
Exceptional
17 Dec 2025
lukas
Staff was friendly and very accommodating.
8/10
Excellent
09 Dec 2025
Yonatan
Colonial rooms are nicely decorated, staff was very helpful and sensitive to any need we had.
The only problem with Colonial rooms, witch are located one floor above the lobby court, is the noise that's comming either from the lobby or from the adjacent room, since the walls are thin.
Friends_and_family Friends
10/10
Exceptional
10 Nov 2025
ELIZABETH REYNA
Incredible servicio, y el hotel es hermoso. 100% recomendable.
Leisure Family
6/10
Pleasant
27 Oct 2025
maria
The standard room does not meet the expectations of a 4-star hotel. A standard room at the Holiday Inn is far superior to that at Novotel. There was no coffee machine provided—only instant coffee sachets—and no body lotion was available. Overall, the standard room is too pricey for the limited benefits offered.
Leisure Partner
10/10
Exceptional
15 Oct 2025
Carlos
great hotel highly recommended
Leisure Self
10/10
Exceptional
14 Oct 2025
Carlos
great hotel great staff great location
Leisure Self
10/10
Exceptional
30 Sep 2025
Giovanna
Amazing place to stay!
Leisure Partner
10/10
Exceptional
14 Sep 2025
Julio
We had an excellent stay at Novotel Cusco! The location is unbeatable—just a short stroll from the Plaza de Armas—making it perfect for exploring the city. The staff was exceptionally friendly and went out of their way to make us feel welcome and cared for throughout our stay.
Leisure Partner
8/10
Excellent
04 Sep 2025
Abdul
Expedia VIP program is a joke that has never been honored in any property we have visited. Just a recipe for disappointment.

The hotel itself was very nice with excellent service and very attentive staff. The breakfast was above par and dinner was excellent. Would love to stay again.
Leisure Partner
10/10
Exceptional
15 Aug 2025
Lety
The property is BEAUTIFUL. It is located a short walk from the plaza that has everything you need. Beds were not comfortable. No AC but when you crack a window it’s cool enough.
Leisure Family
6/10
Pleasant
05 Aug 2025
SHAAN
Alright overall for a quick stay whilst enjoying many of Cusco's wonders...
Leisure Self
10/10
Exceptional
04 Aug 2025
Andrew
The property is close to the main plaza which can easily be reached with a 5 min walk. Rooms are simple but clean and nice-European style. Staff was very helpful and friendly throughout the entire visit. Beds were nice but very firm-if you like soft beds you may want a different style hotel. But I found them to be comfortable. WiFi is accessible throughout the property and reliable.
Leisure Self
10/10
Exceptional
02 Aug 2025
Verified traveler

Best Re-check in Process!

Had an extremely pleasant stay at Novotel before and after doing the Inca trail trek. When I came back from the 4D/3N trek, the receptionist had everything prepared and I was able to get my room and luggage in less than 5 minutes. Truly exceptional especially after a tiring multi-day activity. Would also like to commend the quality of the food from room service. I really enjoyed the Lomo Saltado!
Self
8/10
Excellent
31 Jul 2025
Daniel
Han
8/10
Excellent
30 Jul 2025
Huddia
Reason for 4 stars is the floor was sticky and wasn’t cleaned properly. Otherwise decent priced hotel in excellent location. Beds comfy. I would stay again
Leisure Family
10/10
Exceptional
26 Jul 2025
Xuelian
Very beautiful property with Spanish court yard, only 6-7 walk to the main square, breakfast and very friendly staff standing by 24 hrs. A lot of nice restaurants just around the corner.
Leisure Self
8/10
Excellent
22 Jul 2025
michael
Great property, lovely staff, very attentive service, great buffet. Our rooms on the first floor were pretty loud from the walkway, well into the night and super early in the morning, especially if near the kitchen.
10/10
Exceptional
21 Jul 2025
Zachary
Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
Leisure Family
10/10
Exceptional
20 Jul 2025
NEYSI
It’s near everything, the staff is super friendly and the restaurant options are amazing
Leisure Family
10/10
Exceptional
16 Jul 2025
Sima
The location is great!! Hotel atmosphere is relaxing. Cusco is amazing
Leisure Partner
8/10
Excellent
07 Jul 2025
Maxim
Good location and overall environment matches expectation
Leisure Friends
8/10
Excellent
07 Jul 2025
Javier
Very nice colonial property, excellent location and very friendly personnel. The room could be nicer.
Leisure
10/10
Exceptional
06 Jul 2025
Daniel
Very cool architecture for a hotel, love the lobby. Very close to town square but not right on it so it was a bit more quiet. Very friendly and attentive staff. Liked the convience of having the filtered water bottle filling machine down the hall.
Leisure Friends
10/10
Exceptional
01 Jul 2025
Maria Camila

Loved it!

Loved the service the location and overall everything!
Friends_and_family Family
10/10
Exceptional
23 Jun 2025
Venkataramana
Very clean, Family Friendly, very supportive staff
Leisure Family_with_children
10/10
Exceptional
23 Jun 2025
Aileen
Beautiful hotel near the square. lots to see and do in this area. the staff was super nice, and the room was clean. walking distance to bars, restaurants and touristic places.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Rupal
Great. Room was clean and we had a 2 story family room which is great!
Leisure Family
10/10
Exceptional
20 Jun 2025
Rahul
Excellent hotel with very helpful staff. Very clean. Water fountain was handy. Some little things that would be useful include charging ports on either side of the bed.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Alberto Sato
The location is very good and you can walk around Downtown. The service is really good also and the food is great!
Leisure Family
10/10
Exceptional
17 Jun 2025
Mariadela
Beautiful property and super friendly staff!! Loved the experience!! If I would find my way back to Cusco again I will definitely stay at this hotel again! Loved it! Luxurious and colonial looking at the same time! Loved it! The breakfast spread was amazing as well! Couldn’t recommend it enough!
Leisure Family
10/10
Exceptional
16 Jun 2025
Bonnie Elena
This place was absolutely magical!!! From the architecture, service and amenities. I felt like a Queen here. I will definitely stay here again. Thank yiu
Leisure Self
10/10
Exceptional
14 Jun 2025
Edlyne
Great location
Leisure Self
10/10
Exceptional
14 Jun 2025
Edlyne
I had a beautiful stay, totally recommend anyone coming to Cusco Peru to book the Novotel Hotel. The location was great walkable to a lot of places. Staff was awesome.
Leisure Friends
8/10
Excellent
13 Jun 2025
John
Staff very helpful, nice location. Building quite old.
Leisure Family
8/10
Excellent
09 Jun 2025
Scott
Very close to areas of interest...well appointed rooms
Leisure Family
10/10
Exceptional
08 Jun 2025
Peter
Fantastic staff. Beautiful lobby and courtyard. Amazing location! Comfortable rooms. Great breakfast. Easy and safe baggage storage. Highly recommend!
Leisure Friends
8/10
Excellent
06 Jun 2025
Humberto Cruz
Great location to visit Cusco. I definitely recommend this hotel.
Leisure Family
10/10
Exceptional
06 Jun 2025
Karina
Central; Comfy beds; Great staff
Leisure Family
6/10
Pleasant
04 Jun 2025
Leah
This place was loud as the ceiling of the courtyard reverberates all sound of people leaving for early morning tours.
Leisure Self
10/10
Exceptional
31 May 2025
Carla
We had a fantastic experience at this hotel. The staff was incredibly friendly and attentive, making us feel welcome from the moment we arrived. The hotel itself was charming, spotless, and full of character. The location was perfect — we were able to walk everywhere, and all of our tours had no trouble picking us up directly from the hotel.
Leisure Partner
10/10
Exceptional
30 May 2025
William
This property is very nice and close to the main plaza and surrounding areas to eat, shop and explore. The hotel staff are incredible and very friendly. They take care of everything and with a smile. I highly suggest that anyone stay here when visiting Cusco, they deserve more than 5 stars!
Leisure Self
10/10
Exceptional
25 May 2025
Jeremy
A haven.
Leisure Family
6/10
Pleasant
18 May 2025
vinisha
The room was always warm and too dry to breathe comfortably.
Leisure Friends
10/10
Exceptional
17 May 2025
Russell
…… . …..
10/10
Exceptional
16 May 2025
Paola
Beautiful
Leisure
10/10
Exceptional
11 May 2025
Vinod
Great place to stay in Cusco, Peru. Walking distance from the main plaza (Plaza Mayor), and close to restaurants and shops.
Leisure Partner
10/10
Exceptional
06 May 2025
DAVID
Lovely hotel located close to all the tourist sites
Leisure Self
10/10
Exceptional
22 Apr 2025
Keith
Great place. Friendly staff. Nice buffet breakfast.
Leisure Friends
10/10
Exceptional
15 Apr 2025
Sava

Great location

Great hotel within walking distance to everything. Staff are great and rooms are comfortable!
Self
8/10
Excellent
14 Apr 2025
Kanwal
the courtyard was beautiful
Leisure Friends
10/10
Exceptional
12 Apr 2025
raul
Excellent hotel. Perfect location
Staff is very helpful and attentive
10/10
Exceptional
11 Apr 2025
Mirella

Amazing hotel

We first got into the Novotel very early in the morning. We were received by this huge patio and colorful seating areas. Our first room had a window that faced the street so we couldn’t open it and our drain didn’t work properly. We informed the management about this and we had already booked another stay in this hotel after our Inca trail hike. We were approached by the manager who apologized and promised a better room and even offered us free breakfast. The breakfast was one of the best we had ever had. Service is impeccable. On our return, we got amazing rooms in the 5th floor with a balcony. The hotel went above and beyond to make our stay very enjoyable and comfortable. The staff at the door and luggage were extremely helpful and friendly. The hotel also has direct access to a spa for massages. I already miss staying at this hotel as it really felt like home. I would definitely recommend this hotel in Cusco
Friends_and_family Friends
8/10
Excellent
11 Apr 2025
Mingjiang
No VIP benefits
Leisure Family
10/10
Exceptional
09 Apr 2025
Curtis
Great place to stay. Very quiet compared to other places we stayed in Cusco. Had excellent breakfast that was included and also had a great dinner menu. Staff spoke great English and was easy to get settled into Peru
Leisure Family
10/10
Exceptional
08 Apr 2025
Jasmin
Beautiful hotel in Cusco and very close walk to Plaza de Armas with many dining options close by!
Leisure Family_with_children
10/10
Exceptional
08 Apr 2025
Beena Ajitbhai
Amazing property with great ambience and very helpful staff
Leisure Family_with_children
10/10
Exceptional
08 Apr 2025
Silvia
Excellent customer service. Beautiful property, great location! ❤️
Leisure Family
10/10
Exceptional
07 Apr 2025
Hanqi
The hotel is near the arms square, and there are many cafes and restaurants around. The hotel is clean and beautiful.
Leisure Friends

Location & surroundings

Novotel Cusco
Calle San Augustin 239, Cuzco, Peru

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Novotel Cusco

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