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Emperador Plaza

Cuzco · Peru

Santa Catalina Ancha 377View location

7.4/10Very good75 Reviews
Cleanliness7.6/107.6
Service7.2/107.2
Comfort7.0/107.0
Condition7.0/107.0
Location9.6/109.6
Neighborhood9.0/109.0
Amenities6.2/106.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Emperador Plaza

There are a total of 26 guest rooms on the premises. Guests may take advantage of the Wi-Fi connection on public areas at Emperador Plaza. The hotel provides 24-hour reception.

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With a stay at Emperador Plaza, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. This hotel is 0.4 mi (0.7 km) from Inca Museum and 0.5 mi (0.8 km) from Coricancha.

Make yourself at home in one of the 26 guestrooms, featuring kitchens. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Featured amenities include complimentary wired internet access, a business center, and express check-in.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 10:30 AM
Check-in until 9:00 AM
Check-out until 9:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20523026331
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: PEN 20.00 per vehicle (one-way)
    • Uncovered self parking fee: PEN 25 per day
    • Crib (infant bed) fee: PEN 12.0 per day
    • Rollaway bed fee: PEN 25.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

UNSAAC Yale International Center 0.1 km / 0.1 mi
Gato's Market 0.1 km / 0.1 mi
Hatunrumiyoc 0.1 km / 0.1 mi
Market El Fumador 0.1 km / 0.1 mi
Museum of Religious Art 0.1 km / 0.1 mi
Santa Catalina Convent 0.1 km / 0.1 mi
Twelve Angled Stone 0.1 km / 0.1 mi
Cusco Cathedral 0.2 km / 0.1 mi
Church of the Company of Jesus 0.3 km / 0.2 mi
Plaza de las Nazarenas 0.3 km / 0.2 mi
Pre-Columbian Art Museum 0.3 km / 0.2 mi
Plaza de Armas 0.3 km / 0.2 mi
Olave Art Gallery 0.3 km / 0.2 mi
Museo de Historia Natural 0.3 km / 0.2 mi
Kusicancha 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 26
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Hotel safe
  • Terrace
  • Newspapers
  • Luggage room
Show 6 more facilities & services
  • Clothes dryer
  • Restaurant
  • Meeting room
  • Business centre
  • Breakfast
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Emperador Plaza

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Emperador Plaza

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR ONE BEDROOMTWIN • SUPERIOR ONE BEDROOMTWN.B1-SU

    Photos are not available for this room type.

    Emperador Plaza

    TWIN SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB

    Photos are not available for this room type.

    Emperador Plaza

    SINGLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Emperador Plaza

7.4
Very good
75 Reviews
Cleanliness
7.6 /10
Service
7.2 /10
Comfort
7.0 /10
Condition
7.0 /10
Location
9.6 /10
Neighborhood
9.0 /10
Amenities
6.2 /10
50 reviews shown
8/10
Excellent
18 Jan 2026
Eugenia Maria
Staff was so helpful and accommodating all our needs.
Leisure Family
4/10
Poor
21 Sep 2025
Daniel

Less than stellar

I have stayed at this hotel. We got off on a bad start as they did not have my reservation. It took a few calls before they decided to give me the queen bed I booked and paid for. I did not get any perks and they honestly did not even acknowledge Hotel.com. I will not book this hotel again and I hope Hotels.com will take a look at this hotel to make sure they are following Hotels.com policies and perks.
Partner
2/10
Poor
09 Jun 2025
Levih,
No help from the staff, no lights on the hallway (dark to walking), no fan in the restroom, no windows for outside. They give us 2 single beds instead of king size bed ( my husband and I have to sleep separate, we don’t like it) room was cold, only small portable heater was provided. Buffet breakfast was not good, very little food almost nothing.
Not happy with our stay
Leisure Partner
8/10
Excellent
01 Jan 2025
Daniel

New Years

We had a great time because the hotel was centrally located so we could walk to the New Years celebrations! Awesome hotel for walking
Friends_and_family Family
8/10
Excellent
19 Jun 2024
Thomas
Great location. Basic room with large bathroom and good WiFi
Leisure
10/10
Exceptional
07 Apr 2024
Anacarla
Amazing location
Friends_and_family Friends
8/10
Excellent
24 Nov 2023
Lidia
It is close to everything
10/10
Exceptional
11 Apr 2023
Ramsey
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Leisure Family_with_children
10/10
Exceptional
10 Dec 2022
Polyana
Very central location
Leisure Friends
4/10
Poor
07 Jul 2022
Verified traveler

Would not stay here

Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Friends_and_family Family
10/10
Exceptional
11 Jun 2022
leon
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
Partner
10/10
Exceptional
10 Mar 2020
Robert

Very satisfied

We encountered a problem getting to Machu Picchu. The staff provided us excellent service when we were time crunched. Thank you!
Partner
8/10
Excellent
14 Nov 2019
Atle
Overall very nice. I would come back for another stay.
Leisure Partner
10/10
Exceptional
30 May 2019
gurdeep

Affordable luxury

I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely.

I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
8/10
Excellent
04 Nov 2018
Ludwing

Great Location

Good place and clean.
Partner
2/10
Poor
28 Oct 2018
Nafees

Horrible hotels.com

They did not give me a room . They said it’s hotels.com fault. I have it in writing from them.
It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
2/10
Poor
17 Apr 2017
Luis

Do not stay here

Room was never serviced during our stay. Owner was extremely rude. Breakfast was horrible. Very noisy room.
8/10
Excellent
09 Oct 2015
Eduardo

Nice hotel if you search for a good price

Nice place if you only need a room to sleep. Some stuff at room didnt work. Hairdryer, energy power
4/10
Poor
27 Sep 2015
diane w

Great location but basic hostal type accommodation

Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times..
Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
10/10
Exceptional
04 Jun 2015
Amanda

Great location

Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
8/10
Excellent
05 May 2015
Don

Comfortable with an Excellent Location

Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
Partner
4/10
Poor
18 Mar 2015
Roy

Hotel was not what I expected.

The hotel was not reflected well in their ad. Room was small, bathroom smaller. The day we were to go to Machu Pichu, we had to wake up at 4am. We were surprised with no water. They did get the water back on 20 minutes before leaving. No shower that day! The staff did bring us 2 bottles of water to clean and brush our teeth, however when we checked out, they charged us for the 2 bottles of water? The only thing modern in the hotel is the front glass doors! The staff was very helpful. No I would not recommend, however I guess you get what you pay for. It was cheaper. Location was great...
6/10
Pleasant
06 Jan 2014
Verified traveler

OK hotel, close to main plaza

We stayed at this hotel for one night. ++Positive: Close to the main plaza. Breakfast is good. Rooms are large and clean. --Negative: Had asked for a room with a double bed, and was given a room with 3 single beds. According to the staff, there is a heater in each room, my room did not have a one. When I went down to ask about it, they told me to check again because it was hidden in a corner; it was never found. The sink in the bathroom had a leak.
6/10
Pleasant
28 Jul 2011
Verified traveler
First thing, this is not a 3 star hotel. It is closer to a 1.5, maybe a 2 star hotel. It can get very cool in Cusco. There is a space heater in the room that heats a 1-2 sqare foot area around the heater; however, the beds do have heavy blankets. Not a bad hotel, but not the best either.
6/10
Pleasant
14 Mar 2011
Markus

Get up early!

They want you OUT of the room by 9am in the morning. We tried to get late checkout but they seemed to think it was odd. Breakfast runs until 10am, but heaven forbid you stay in the room too long, or need to get back for a WC break. Nice location, loud traffic noise.
4/10
Poor
20 Feb 2026
Ana
Os únicos pontos positivos foram o café da manhã e a localização.
Prédio antigo, quartos nos andares superiores com longas escadas, péssimo para subir com malas, e para os dias de adaptação com a altitude.
Horário do check out nas redes sociais é 10h, mas no hotel informam que precisamos sair às 9h. Funcionários não fazem muito esforço para deixar o hóspede a vontade. Quartos com cheiro de mofo, abafados, nossa janela era basculante e dava para o telhado do prédio ao lado, criando uma sensação desconfortável de insegurança. Colchões e travesseiros de péssima qualidade. Se você gosta de um mínimo de conforto, evite.
Friends_and_family Friends
10/10
Exceptional
23 Nov 2025
José Ricardo
Quarto limpo e equipe gentil
Partner
4/10
Poor
02 May 2025
Jonas
Não tinha nem toalha de banho.
Leisure Self
10/10
Exceptional
22 Apr 2025
MARTA A.
Muy comodo el hotel y el lugar centrico. Lo que mejoraría es la variedad en el desayuno. Gracias especiales al joven Juan Carlos por sus finas atenciones
Leisure Partner
10/10
Exceptional
19 Jan 2025
Heleno

Fiquei hospedado no Hotel Empedrador Plaza.

Fiquei hospedado no Hotel Empedrador Plaza por sete dias e foi uma experiência excelente! O hotel possui uma recepção 24 horas, com uma equipe extremamente cordial e atenciosa, sempre disposta a ajudar no que for necessário. O quarto em que fiquei era grande, arejado e muito confortável. Os lençóis estavam impecavelmente limpos, o banheiro era amplo, limpo e contava com uma ducha quente com bastante água, o que foi perfeito para relaxar.
O café da manhã também merece destaque, com ótimas opções para começar o dia bem alimentado. Além disso, o custo-benefício é excelente, oferecendo uma ótima relação entre preço e qualidade dos serviços.
Eu adorei minha estadia no Hotel Empedrador Plaza e, sem dúvidas, super recomendo a todos que estiverem planejando viajar para Cusco no Perú.
Self
6/10
Pleasant
31 May 2024
David

Imágenes no reales

Las fotos no son como se muestra, no hay wifi las 24 horas y cuando hay no llega a las habitaciones, el desayuno es muy simple y en general el hotel es algo viejo, el punto favorable es que se encuentra muy céntrico, pero no es lo que muestran en las fotos.
Partner
8/10
Excellent
11 Aug 2019
jorge

Hotel comodo y muy bien ubicado.

Hotel comodo.bien ubicadoa 2 cdas de la plaza.cama comoda y los servicios buenos.lo que deben mejorar los desayunos
debe ser mas variado.h
4/10
Poor
25 Sep 2018
Cristóvao

Pesadelo

Sem classificaçao
Partner
8/10
Excellent
21 Sep 2018
Flavio keishi

Um bom lugar para ficar...

Um bom lugar para ficar com ótima localização em relação a praça central. Café da manhã satisfatório, cama Boa e chuveiro regular com grande oscilação de água quente e fria. Quartos limpos com cama Boa. Hotel precisando de reforma. Mas no geral recomendo.
Partner
10/10
Exceptional
21 Sep 2018
Ana

Boa avaliação no geral

Excelente. Check in e out extremamente eficiente. Equipe do hotel muito solícita. Localização ótima. O único problema é q o hotel tem três andares com escadas imensas, sem elevador
Partner
8/10
Excellent
17 May 2018
Enrique

Para volver

En general todo bien, la habitación amplia y cómoda, el desayuno completo, la limpieza muy bien, el baño impecable con agua bien caliente siempre, espacios comunes muy agradables y una ubicación inmejorable. El wifi funcionó excelente en todo el hotel.
Partner
10/10
Exceptional
12 Feb 2018
Verified traveler

Céntrico y comodo

La ubicación del hotel es excelente a 3 minutos de la plaza de armas caminando, la persona que me recibió el Check-in fue muy simpática y amable. No pude hacer uso del desayuno por salir todos los días antes de la hora pero tenía varias mesas en el comedor amplias y limpias.
La habitación muy amplia con 2 calefactores eléctricos, la ropa de cama muy cómoda y apropiada para la temperatura. El baño cumplía con todas las necesidades básicas incluyendo agua caliente, toallas, secador y jabones.
Tenía WiFi con buena velocidad para navegar
8/10
Excellent
31 Dec 2017
José Luis F

Balance precio servicio

Excelente hotel muy cerca del centro histórico, con cercanía a tiendas, restaurantes
Family
8/10
Excellent
29 Oct 2017
Mabel

Bom hotel , recomendo

Bom hotel dentro de sua categoria, gostei da estadia, excelente localização.
Family
4/10
Poor
19 Jul 2017
Verified traveler

Ñ foi cumprido o tipo de reserva. Péssimo hotel

Foi reservado um quarto com 3 camas de solteiro e quando chego para o check in, somente havia 1 quarto com 2 camas de solteiro, sem a posdibilidade de cama extra. Tivemos que juntar 2 camas e dormir os 3 atravessados no outro sentido. Pedi um travesseiro a mais e me foi dada uma almofada de sala... Janela do banheiro dá p o corredor interno do hotel e o chuveiro tem baixa pressão e vazão de água
Family
8/10
Excellent
05 Jul 2017
sergio
Bien ubicado , amables , desayuno incluido solo al final al solicitarle la factura que para mí sería solo boleta el empleado me hizo un recibo en hoja blanca sin membrete ni ruc que es ilegal , si lo denunciara a la sumar le impondrían una multa
Partner
10/10
Exceptional
28 Jun 2017
ENRIQUE

Supero expectativas

Hotel muy central, habitaciones muy comodas y excelente atencion. Rico desayuno
Family
10/10
Exceptional
05 Jan 2017
carlos augusto

hotel excelente!!!!!!

maravilloso la atencion excelente
Family
8/10
Excellent
21 Sep 2016
MARISA

Ótima estadia

Foi o melhor custo benefício dos 3 hotéis que ficamos em Cusco. O quarto era muito confortável, silencioso (pedimos um de fundos), aquecedor novo, banho bom com blindex, café da manhã simples mas de qualidade. Tinhamos que subir um lance de escada para chegar no quarto, pode ser incômodo para quem não está aclimatado com a altitude, para nós não era um problema. Lemos a respeito de uma recepcionista mal educada, não tivemos qualquer problema deste tipo, ao contrário, fomos bem tratados por todos, desde uma alteração em nossa reserva até um pedido de táxi com preço peruano (O preço para o gringo é sempre maior).
Partner
8/10
Excellent
01 Jun 2016
Adolpho

Boa relação Custo x Benefício

O hotel é uma boa opção em Cuzco. O atendimento é cordial, os recepcionistas atenciosos nos auxiliaram com malas, taxis, dúvidas etc..
Em relação ao quarto, o conforto básico como água quente, aquecedor e limpeza estavam ok! Cafe da manhã básico e wifi falhava um pouco no quarto, mas na recepção era bom!
Hotel muito bem localizado, bem próximo á Praça das Armas.
Ponto negativo: CheckOut ás 09:00h da manhã.. o mais cedo que já vi..
Dica: Os quartos de fundo são melhores pois tem menos ruídos dos carros e movimento da rua.
Partner
8/10
Excellent
31 May 2016
Josiane

Bem localizado e agradável.

O hotel destaca-se por sua localização, bem próximo á praça das armas, mas fora do tumulto e barulho. A recepção foi boa, todos os 3 recepcionistas que me atenderam foram simpáticos e solícitos. Os quartos são padrão médio mas bom para descanso. Possui chuveiro quente, boa cama e aquecedor. O wifi não pegava muito bem no quarto mas na recepção era bom. Café da manhã básico. Voltaria á me hospedar neste hotel.
Partner
4/10
Poor
18 May 2016
Jose

Auf der Durchreise für eine Nacht geht es noch so.

Wir haben eine Rundreise durch Peru gemacht. Vier Nächte in Cusco. Das Hotel Emperador ist sehr Renovierungsbedürftig. Das erste Zimmer was man uns geben wollte hatte nur ein Fenster zum Innenflur. Drei Sterne sind nicht angebracht.
Partner
10/10
Exceptional
08 Mar 2016
Roberto e Donatella Cavallo

magnifica Cuzco

piacevole soggiorno in una città densa di atmosfera ..hotel nella norma dei 3 stelle ..da aggiornare, come al solito in Perù, le notizie riguardo il wifi in camera dove gratis significa praticamente lentissimo o inesistente.
8/10
Excellent
23 Nov 2015
ANDREI

ótima relação custo benefício

quarto espaçoso e wifi funcionava bem. Excelente localização.
Family
6/10
Pleasant
23 Oct 2015
Verified traveler
quand nous sommes arrivés, on nous a donné une chambre pas prête, et ils ont oublié le sourire à l'accueil! sinon nous avons bien dormi(après nous avoir donné une chambre préparée); je recommande cet hôtel pour sa proximité de la place des armes et son parking (contenant environ 4 places).
Partner

Location & surroundings

Emperador Plaza
Santa Catalina Ancha 377, Cuzco, Peru

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Emperador Plaza

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