Wakapunku Boutique Hotel

10/10

Exceptional

12 Oct 2025

Allison

Camilla is a fantastic host. We loved how close this property is to Plaza de Armas. We would definitely stay here again.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Jason

Great stay

Super friendly and helpful staff. Will make to go bag for early excursions. Cute property. Short walk to plaza.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Calin-Bogdan

The hotel is close to everything in Cusco, and the area is safe. The room (#5) was very cozy, clean and pleasant to be in. Also loved the early check-in (12PM) and the breakfast. Camila was very helpful, reachable all the time and helped me a lot with a small medical problem I had while there. I simply love boutique hotels like this one and I fully enjoyed my stay there 😃

10/10

Exceptional

02 Nov 2024

Ashik

Great service

Leisure

10/10

Exceptional

14 Oct 2024

Randall

My stay at Wakapunku Boutique Hotel was perfect. The host Camila went above and beyond with breakfast and with offers of snack boxes for early morning excursions. She recommended fantastic dining options and set up city tours that were fantastic. Every need was met and could not have asked for much more. Perfect location around the corner from plaza de aramas in the center of the city. Clean, quiet, cozy, great all around!

Leisure Self

8/10

Excellent

03 Aug 2024

Susie

Excellent customer service. No heater but provided blankets.

Business_and_leisure Family

2/10

Poor

02 Feb 2024

Tennyson

Não gostamos

Não gostamos da experiência de hospedar neste hotel. O teto do quarto é muito baixo, dando a sensação de estarmos apertados. O café da manhã muito fraco e no último dia não serviram café da manhã. Por outro lado, queriam cobrar 5% a mais do valor pactado se pagássemos com cartão de crédito. Não voltaria e não indico.

Friends_and_family Family

10/10

Exceptional

04 Sep 2023

Julie

Owner was friendly and helpful. Very nice location. Clean and comfortable beds.

10/10

Exceptional

13 May 2023

John

I’ve never felt more welcome! Such a nice place with the most helpful and wonderful staff!

Leisure Friends

8/10

Excellent

08 Aug 2022

Scott

The owners were very accommodating and made us breakfast each day and offered box lunches when we would travel. They were super helpful and friendly. Economical choice for long stays!

Leisure Partner

2/10

Poor

16 Jun 2022

Sarah

This property is in a good location, however it is very noisy, frequently does not have hot water for showers and the plumbing is very finicky. There is no 24hr service - you receive your own keys to leave and enter the property and I felt the hostess was not dedicated to solving issues in a timely matter. I regretted staying at this location during my time in Cusco.

Leisure Self

8/10

Excellent

28 Jan 2020

Rob

Perfect location for us. Basically a cross between a B&B and a North American boutique hotel

Leisure Partner

10/10

Exceptional

06 Jan 2020

Tracy

Amazing & Cozy stay in Cusco

We had an amazing experience. WakaPunka is a cute Boutique with everything you need: breakfast, 24hr coffee/tea/small snacks, great location, friendly service.

The location is just a few minutes walk from the main square and plenty of great restaurant options in Cusco.

The staff went out of their way to make us feel at home and even switched us to a 2bed place for one night as it seems like there was a mistake in our booking.

We highly recommend to stay here.

Friends_and_family Friends

8/10

Excellent

17 Nov 2019

Steve

Great breakfast friendly staff not all of them speak good English good location fairly quiet clean rooms overall a good place

Leisure Family

10/10

Exceptional

21 Oct 2019

Daniel

Great Stay

This was the First time we stayed there during the week as our stay was broken by our hike to Machu Picchu. The staff was extremely helpful and welcoming. Would recommend to anyone.

Partner

8/10

Excellent

21 Oct 2019

Daniel

Nice place to stay

This was the second time we stayed there during the week as our stay was broken by our hike to Machu Picchu. The staff was extremely helpful and welcoming. Would recommend to anyone.

Partner

10/10

Exceptional

12 Oct 2019

Verified traveler

Hotel is in good location, very friendly staff about 5 minutes walk from main square restaurants, price is reasonable. Only we didn't like is dust haven't been cleaned ages and towels were very

Leisure Partner

10/10

Exceptional

01 Oct 2019

Art

Great room. Super nice and friendly staff. Awesome snacks and drinks all day and night in the bteakfast room.

Leisure Partner

10/10

Exceptional

26 Sep 2019

Josh

This place is an oasis. Everything is fantastic. I could not be more pleased.

Leisure Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

We used this property as part of our Inca trail trek. It was excellent value for money and the staff were really helpful. We stored our bags with them whilst we were away and they easily accommodated our late return time putting the bags in our room. The 24hr free teas, coffee and hot chocolate (self service) were very welcome! Nothing was too much trouble if we needed anything. The staff were very helpful. We would highly recommend.

Leisure Friends

8/10

Excellent

17 Aug 2019

Verified traveler

Great location and good value for money. Room was a bit stuffy as there was natural light. Staff were excellent.

Leisure

10/10

Exceptional

04 Jul 2019

Hisham

Recommend stay friendly stuff proper conditions not 5 stars of course yet very pleasant

Leisure Family

10/10

Exceptional

30 Jun 2019

Verified traveler

Great location. Safe property. Staff are helpful and caters to your needs. Clean rooms, with working amenities! Excellent! Would recommend.

Leisure Partner

10/10

Exceptional

06 May 2019

Alice

Very close to Plaza de Armas. Staffs are very friendly.

Leisure Family

10/10

Exceptional

11 Apr 2019

Corey

Definitely stay here!

This little hotel is amazing! The neighborhood is walkable and so safe! So many amazing places to shop and eat! Right in the center of town, nicely decorated, very clean, very boutique feeling! I would stay here again and again!

Friends

10/10

Exceptional

07 Apr 2019

Nelson

Excellent hotel to stay in Cusco. Excellent and friendly staff.

Self

10/10

Exceptional

03 Jan 2019

Amanda

Great hotel and wonderful staff.

This was a great hotel, especially the service. The staff was superb. The location was terrific. The hotel was really nice as well - clean and updated but still had character. The laundry service was great value too. Would stay here again for sure.

Family

8/10

Excellent

02 Jan 2019

Verified traveler

Decent place, good location.

Great location + place to stay for the amount of money you are spending. Only downside - It does not have a kitchen which means if you are looking for a proper breakfast, you will need to step out.
Also if you do stay on the 1st floor, the breakfast area is just outside which means you will get disturbed if you tend to sleep in.

Partner

8/10

Excellent

18 Nov 2018

matthew

Very great location! The hotel staff were second to none with customer service. We had an unplanned event happen and the hotel staff was beyond helpful!

Partner

10/10

Exceptional

01 Nov 2018

Michaela

Great hotel in perfect location with awesome staff!

10/10

Exceptional

27 Oct 2018

Sonia

We had a great stay during our stay in Cusco. The staff was very friendly and helpful, the location is very practical, WiFi is strong, and breakfast is good. The room itself was comfortably, provided an electric heater for the chilly nights, well isolated from outside noise and had the best shower we’ve had in Peru (good pressure and warm temperature). Would definitely recommend.

8/10

Excellent

13 Oct 2018

Sam

Hotel was generally nice. Bathroom was newly renovated, room was nice. Only complaint was how much sound could be heard from the room: could hear everyone talking in the lobby and courtyard with windows closed.

10/10

Exceptional

10 Oct 2018

Tiana

WakaPunku was recommended to us by a family member. The staff here took such good care of us and made sure we had a wonderful time in Cusco! Our luggage was delayed getting to Peru and when it arrived the next afternoon we were on a tour so the hotel staff went to the airport to pick it up and it was waiting for us in our room when we got back that evening. They serve a very nice and simple breakfast and have coca leaves, coffee, and tea available all day. We loved our stay!

8/10

Excellent

16 Jul 2018

Berdine

Lovely stay at Wakapunku Boutique Hotel

Lovely stay with excellent service at this boutique hotel. We were in the loft room which was not very spacious but very clean. The team is very helpful and friendly.

The continental breakfast served in the mornings was tasty with a nice variety.

I would definitely recommend Wakapunku for value for money

Friends

8/10

Excellent

02 Jul 2018

Janina

Nice hotel, most important everything close by

Staff very professional, breakfast was good, very healthy.

8/10

Excellent

12 Jun 2018

Verified traveler

Great location

it was overall a good experience, the location was great. Easy to get around, the host were very friendly. Only problem was the heating wasn't enough at night time.

Friends

10/10

Exceptional

23 Apr 2018

Steward

Great location, quite friendly hotel that exceeded my expectations. Overnight manager was exceptionally friendly and helpful

Family

6/10

Pleasant

08 Apr 2018

Verified traveler

Convenient Hotel in Cusco

The rooms were immaculate and thoroughly serviced everyday. Initially I had a twin room to myself on the top floor. That room was small and cramped and I struggled to sleep due to road noises, light and heat. I then had a double room and that was a completely different story.
I did pay for a double the first few days but was given a twin due to early check in but no reimbursement was offered.
The huge redeeming factor was the staff. From reception to the cleaners who made the stay very enjoyable. They were chatty and incredibly helpful. It was definitely the cleanliness, location & the amazing staff who make this a good place to stay.

10/10

Exceptional

30 Mar 2018

Verified traveler

Relaxing escape in Cusco

Highly recommend this hotel. At every point staff were extremely friendly and helpful. We left our luggage before our trek and was waiting in our room upon arrival afterwards. Comfortable bed, great shower and lovely breakfast. Only downfall was that we only stayed one night..!

Partner

10/10

Exceptional

21 Mar 2018

Courtney

Accommodating hotel in great location

We stayed 2 nights in Cusco on our way to and from the Machu Picchu area and it was our favorite hotel by far. The staff was very accommodating in storing our luggage while we hiked and before our late flight back to Lima. They also had good suggestions for supper and places to shop (go to the local market!!). The location was right between the 2 main areas of town, filled with good restaurants, shopping and exploring. They also offered a good breakfast every morning. We stayed a night in Aguas Calientes and Ollantaytambo but enjoyed Cusco and this hotel the best. I would suggest using their driver to and from the airport because we used an Uber driver who tried to force us to stop at his travel agency before taking us to the hotel. Awkward.

Partner

8/10

Excellent

30 Sep 2017

Verified traveler

Nice hotel near main square

Very friendly staff and only two blocks from the main square. Got upgraded to a suite, recently done up.

8/10

Excellent

12 Aug 2017

Ivan

Nice hotel, very well positioned and great staff!!

I stayed at WakaPunku Boutique Hotel for 5 nights and used it as my base fro my travels in the Cusco area. The hotel is right in the center of Cusco, so ideal for walking in town and get to various restaurants for lunch or/and dinner. The hotel is very clean and the staff is super friendly and helpful!!
My room was spacious, but I would have loved a slightly longer bed.
Definitely good value for money.

8/10

Excellent

13 May 2017

Nat

Close to the main plaza

This was overall a good hotel! Clean, extremely small, always have hot water for tea available. Helpful staff. Only problem was that we had asked for some beers and he charged us $5 when it clearly stated each beer was $3 and I didn't even get my change until the next day. Besides that, would definitely recommend!

6/10

Pleasant

12 Feb 2017

Verified traveler

Good location - service could improve

great location and decoration. Breakfast was not satisfactory - stale bread, limited fruit and cold coffee. Service in general could be improved: breakfast provided and staff attention. After a long week of trekking, we arrived to relax for one evening in our hotel. We dont usually want a TV on our vacations, but when we were looking for one night relaxing in our hotel, this situation proved very frustrating. The cable cut in and out every 20sec. White-noise, cutting in and out makes it harder to relax. After telling the woman at the front desk, she blindly looked at us and told us she would have someone look at it. After returning from dinner it was clear nobody had even bothered to look at it and the TV was unwatchable for the next 2 days.

10/10

Exceptional

24 Nov 2016

Verified traveler

Awesome hole in the wall hotel

Great room, quiet, close to shops and restaurants. Walking distance to pretty much everything! We got the suite so very spacious and a huge bed!!

8/10

Excellent

16 Nov 2016

Ivan

Great location but no a/c

Spent two nights at this hotel. The first night I was given the loft suite which was very hot with no a/c, only an upright fan. The second night I asked to have a different room and one was available. This room was on the ground floor and very nice although no a/c was available. The bathroom setup was odd with an exposed bathtub and sink area behind sheer curtains. The open bathtub posed a challenge with a handheld shower wand. The best thing about this hotel was the location, two blocks away from the main square.

Family

10/10

Exceptional

10 Nov 2016

Eghsea

Perfect location

The location is perfect. Close to the Plaza but on a quieter side street. Nice, new clean rooms. Had heater and an O2 bottle in the hallway -we didnt need either of them. Wifi was really good. Shower was hot and had good pressure.

6/10

Pleasant

16 Oct 2016

Val

Its good for a one night stay and for one person. The room we had, had no air circulation and it was hot. Bathroom was small and the water pressure for the shower was very light. Cleanliness was great and breakfast was good, but we had better from others.

4/10

Poor

25 Jul 2016

Kristine

Room was not very clean. There was a hair in our bed, the drain and toilet didn't work too well. The room was also very small. We wouldn't stay here again.

Partner

8/10

Excellent

25 Jul 2016

paul

The loft was great for three persons. The hotel is right next to the main square. I would recommend this hotel

10/10

Exceptional

21 Feb 2016

Sergio

Modern with Spanish Rustic Appeal

I stayed here 02/2016 and really enjoyed my stay here. The location is accessible for your pickup for tours (if not a block away) and is just 1 block from some prime museums, central square and a quite smaller plaza around the corner. I believe the hotel had some recent renovations as they now have a new beautiful breakfast area with padded benches and amazing decor. The food was good; yogurt, cereal, rolls to make a ham and cheese sandwich in the microwave, and either deserts for your coffee or fruits. I believe my room was recently renovated (new paint) so by the time you rent out a room I'm sure they'll be done with all their current renovations. There is hot water and the rooms stayed cool without need of an AC or fan through the day. The walls are a bit thin, but other than that, I really had no complaints. The front desk is able to help you out with whatever you need.

8/10

Excellent

20 Jan 2016

Verified traveler

Nice hotel close to restaurants, shopping .

I have good time,visit MACHU PICHU. Beautiful view and history Inca city One of the seven world places.

8/10

Excellent

15 Jan 2016

Jay

Nice, small hotel in a great location.

Had a loft room on the third floor, a walk up, like a small apartment. Very charming. Center of the historic district, very convenient.

6/10

Pleasant

11 Jan 2016

Angie

Great staff, good location, small room

The room was clean but very tiny for two people. My husband and I are rather small than even of average size, but we felt a bit claustrophobic there! The effect was increased with the absence of real windows there. At the same time, it was a very good Black Friday promotion, and we stayed in the room only to have a sleep.

4/10

Poor

31 Dec 2015

Krish

Stay away!

This hotel is actually a big house divided into two areas, with one turned into an attempted boutique hotel..and falls short in many ways. It has 6 rooms in three floors

1. No elevator
2. Really small rooms, roof will hit your head if you are over 5 foot
3. Bad toilets - will backup and overflow for every flush
4. Bathroom door wont shut, leaving water on floor
5. Creaky floors with nails sprouting out in places ( I hut my feet just by walking)
6. Right across from a garbage collection area where stray dogs (10s of them) will hangout, making it adventurous to walk out at night

Hostels in the area a better, cheaper by 60%.

10/10

Exceptional

09 Dec 2015

Gary

Good all round

Good all round boutique. Traditional with modern touches

10/10

Exceptional

29 Sep 2015

Excellent

Excellent choice

Just a two blocks aways frío históric Center plaza, very clean Sade and Staff very nice, I stay again no doubt.
Seguro, limpio a dos cuadras del centro histórico, personal excelente , recomiendo si regreso seguro q me hospedo allí.

6/10

Pleasant

22 Sep 2015

Verified traveler

Good Location

It was a convenient stay for location. However, the room smelled of toilet sewage and it was very noisey in the morning as people were trying to get their luggage down the stairs. The wifi was pretty slow and didn't stay connected very well. The front desk staff was nice and helpful. Short walk to center and Plaza de Armas.

Family

8/10

Excellent

14 Sep 2015

Emelie

Great location, very helpful staff!

Partner

8/10

Excellent

01 Sep 2015

Verified traveler

Great location and staff

Great location and staff. Just a few blocks from Plaza de Armas. The breakfast, while small, covers all the basics and is included.

Partner

4/10

Poor

26 Aug 2015

Verified traveler

Basic necessities to be covered

The hotel looks nice from our side. It has a good reception and the staff is wonderful however the breakfast is regular - not so good really. Our room was under the stairs and you could hear all night the steps of the guests walking up and down the room was also in the breakfast area and you could hear people talking while having their breakfast . The Internet is good and the staff was really helpful with our overall experience. I would probably look for another one for a few extra bucks.

8/10

Excellent

25 May 2015

Verified traveler

Very nice and comfy

Comfy beds, accommodating staff, clean room, nice bathroom and located close to the main plaza.

8/10

Excellent

12 May 2015

Mei Yan

Nice stay in Cusco

Great location, Close to resturants and attractions. only 5 mins walk.
Nice staff. The reception guy was very nice and helpful. He helped to arrange an early check in at 7am and let us have some rest after 30 hrs flight and at high altitude. That was surper. He also helped us to call and reconfirm with our Machu Picchu tour agency.
Although the room is a bit small but it is clean and comfortable.
We stayed 2 nights before and after our Machu Picchu tour. They also helped to keep our luggages during our 2 days hike.
We enjoyed the stay.

Family

8/10

Excellent

27 Apr 2015

Dani

Very Nice Hotel needs just a little improving!

Very nice room, Very clean. Very nice area close to Plaza de Armas, Catedral and others.
My only complaint, Breakfast just OK.

8/10

Excellent

21 Apr 2015

geoffrey

Excelent with one big weakness

Great location ,best staff, nicely appointed, but dont book if you want a big breakfast. Breakfast should be a lot better for this price.

Family

10/10

Exceptional

24 Mar 2015

bruce

As it says. Boutique hotel, in the centre of town

Anybody worried about hotel location in a strange land, should look at the Wakapunku hotel. As described, it is a boutique style hotel. First impressions are very deceiving. Very cosy lobby. This looks out onto a lovely courtyard.
The very spacious en suite room was a very big surprise. Giant king size bed was as good as I have slept in.
The location for the price is amazing. It is right in the heart of Cusco. As safe as it gets.
All the best restaurants and bars are on your doorstep.

10/10

Exceptional

25 Jan 2015

Verified traveler

Quiet, great location

Staff was fantastic, quick affordable laundry service, nice clean room with good hot shower. 5 min walk to the main plaza. Highly recommend.

6/10

Pleasant

02 Jan 2015

Verified traveler

Small hotel close to Plaza de Armas.
Kind staff.
The room was very comfortable.

2/10

Poor

01 Dec 2014

Verified traveler

Room has no window, no A/C

I booked a \"Standard Room.\" I was given an interior without window. This was not mentioned anywhere on hotels.com room description. Hotel insisted that the room I booked is one without window. Very disappointed.

Family

10/10

Exceptional

17 Nov 2014

Teresa

Nice hotel with a great location

I stayed at the WakaPunku hotel while traveling alone in Cusco. A friend had recommended it and it certainly did not disappoint. My room was gigantic! In fact, it was too big for one person. Everything was very clean and organized inside and outside the room. Breakfasts are really good, with a wonderful selection of freshly cut fruits, bread, jam , and other local specialties. Wifi is reliable and they even have a laptop available for use by their guests.
Nevertheless, the best part about this hotel is its location. It is barely two blocks away from the Plaza de Armas, close enough to be very comfortable but not noisy. It is also surrounded by good little restaurants and has a botica (Pharmacy) steps away in case you need something.

10/10

Exceptional

23 Sep 2014

Verified traveler

Wonderful

Wonderfull room and great service, you can ask them for private tours that are worth to visit the ruins that are close from Cusco, as well as to have a City tour

8/10

Excellent

08 Sep 2014

S

Cozy rooms in great location

Pros

Great location
Excellent customer service
Portable heaters but all other facilities in the room
Rain shower
Competitive price

Minor Cons

No windows
Smaller rooms

6/10

Pleasant

24 Aug 2014

Josh Samuels

Great place to stay. Great room and shower (HOT!). However, they did charge me an extra $25 a night when my friend wasn't on the reservation (even though the room accommodated 3 people). Also, they use Natural Gas for heating and the container is downstairs near the front desk. It smelled like gas almost all of the time and a few times in the middle of the night I had to get up to tell them to open the window next to the gas container in order to get rid of the smell and not blow the place up.

Family

10/10

Exceptional

04 Aug 2014

Jose Luis

Incredible!

Location is a mere two-three blocks away from Plaza de Armas. The front desk personnel is so great and nice. Breakfast is simple but very tasty. It's great that there's always coca leaf tea available! The room is small, but cozy, warm and comfortable. Right across the street there's this incredible hot-cocoa shop called \"Patricia Yep\". Probably the best cocoa I've ever had in my life. It's a must!

Partner

10/10

Exceptional

10 Jul 2014

Geoff M

Great hotel near Plaza de Armas

We loved Wakapunku! It's close to all of the action but far enough away to be quiet. We stayed in two different rooms. #3 was very nice with a balcony that overlooks the street. Room #2 was a bit smaller without a balcony, so it wasn't as nice, but it was still fine for sleeping! The staff was very helpful. The breakfast was satisfying, call it a European continental breakfast with bread, cereal, fruit, juice, and yogurt available. For the price, it struck a perfect balance between hostel and too expensive American style hotel. Highly recommended!

10/10

Exceptional

19 Jun 2014

Lois Harrison

Waka Waka Wowsa!!!

Absolutely adorable boutique hotel in the heart of the city...would rebbok in a heartbeat...staff went above and beyond!

Family

8/10

Excellent

11 Mar 2014

Verified traveler

Awesome hotel, very close to the center of the town. the 3 bed room we stayed in was very unique. would stay there again

Family

10/10

Exceptional

04 Mar 2014

Jenna

Fantastic little place!!

We stayed here middle of Feb 2014. We had spent 1 night in a hostel and wishes we had spent both here. It was clean, modern, secure, quiet and the staff are very helpful.
We stayed in a loft twin and it was compact but perfect, comfy beds, great hot powerful shower and good breakfast. We stored our bags the day we were leaving and the hotel arranged the taxi to the airport for us too. I didn't see any iter place like it for the price. Worth booking ahead to secure a safe and comfy place in Cusco.

8/10

Excellent

17 Feb 2014

Mike and Elaine M

We stayed at the WakaPunku only one night, checking in around 8:00 p.m. and leaving for the Cuzco airport very early the following morning, so we didn't really experience everything the hotel might have offered us. The desk clerks at the WakaPunku were extremely friendly and helpful!

10/10

Exceptional

08 Jan 2014

Verified traveler

Excellent hotel, central, very nice staff!

We had a great stay at Waka Punku, the room (no 4) was clean, large and nicely furnished. The staff was very helpful, patient and polite, even if we had some issues with the travel agency when arriving at 3am. The service was truly excellent!

10/10

Exceptional

13 Nov 2013

Verified traveler

Nicely a Modern decorated Small Hotel

The location is fantastic, near the centre, but also San Blas neighborhood where all the artists live! I like the decoration, set up and toiletries. As it is small there are not many changes of room changes. The receptionist, who always seems to be there was really sweet and incredible helpful.

10/10

Exceptional

01 Nov 2013

Sam

Great budget boutique hotel in the heart of Cusco

This is perhaps the best cost benefit hotel we've stayed at during our entire Peruvian experience. It's a very small but cozy hotel located a 5-minute stroll away from Plaza de Armas. Staff was very attentive. We had one of the balcony rooms, which was very big with a very modern ambiance. Room was clean, comfortable and cozy, with a large bathroom.

The only downside was the breakfast; it was good but somewhat lacking. However, considering the price for stay and the quality of the rooms, we didn't care much. We recommend this hotel for the budget-oriented traveler who wants to get nice accommodations after the exhausting and amazing experience of visiting Peru.

10/10

Exceptional

10 Oct 2013

Verified traveler

Nice hotel, close to the Plaza in Cusco

Great hotel and staff. We were allowed to check in our bags one day early to go to Aguas Calientes. The woman at the lobby also offered to take my laundry next door so that it would be ready when we got back. Breakfast was good too.

10/10

Exceptional

06 Oct 2013

Chile mum

Wonderful staff

The hotel is just so modern and clean. The reception staff are exceptional, they answered all my questions with such patience and kindness. The room was very well appointed, again clean ad sharp. I checked out at 6.30am, breakfast was all ready at 6.00am. The reception staff carried my bags out to the pre-booked taxi and were genuine i their farewell. (This is the fourth time I have stayed at Wakupunku). The staff are your best asset here.

10/10

Exceptional

03 Oct 2013

Chile mum

Brilliant staff

This is a brilliant hotel. The staff are exceptional, so helpful and will go the extra mile. I did email two weeks earlier and ask that my double bed reservation be changed to two singles. The request wasn't acted upon, so my 23 year old son was forced to sleep on floor. Apart from that, I couldn't fault the hotel. breakfast was delicious, the common guest areas inviting and comfortable. Over the course of the 2 night stay, we didn't have any hot water, but we can live with that

8/10

Excellent

22 Aug 2013

Amy

Perfect for relaxing after your trek!

We stayed here the night after our trek to Machu Picchu and it was the perfect place to relax and unwind. It was clean, modern and had a great shower (which was a big highlight after the trek!). We would definitely recommend this hotel!

Family

10/10

Exceptional

14 Aug 2013

Wendy and Porfirio

So lucky to find WakaPunku Hotel!

We arrived in Cusco two days early with no hotel reservation and picked Wakapunku off Hotels.com based on the photos and description. We were delighted to arrive at the hotel door to find out it has no signage...which was a \"good sign\" to us. Once inside we were more impressed since it was quite obvious that the hotel was in the back of the building...probably quiet. The staff person was immediately very pleasant & helpful & apologized for our small room but we were 100% happy with the room & service. The hotel was quiet and great for a a good nights sleep. It was clean, modern and nicely decorated. We loved the location since it was only 4 blocks from Plaza de Armas & no matter where we walked, it seemed all roads conveniently lead to the hotel. Breakfast was simple but substantial. Our only regret was they were booked for the rest of the week so we couldn't stay longer.

10/10

Exceptional

07 Aug 2013

R

Great Place

For the price, I haven't found a better place in Cusco. The staff was helpful, it was extremely secure and nice facilities. Evelyn at the counter even helped us plan our next trip back. I will return for sure.

6/10

Pleasant

26 May 2013

Simo

small room in Cusco

The room is very small and it barely has enough room for 2 people with 2 suitcases. Some cloth hooks at the back of the doors may help to hang clothes etc. Without ventilation, bathroom has some moldy smell.
Staff is very accomodative and had given us the room before normal check in time. Location is only 5 minute walk from the square which is relatively quieter for rest.

Partner

10/10

Exceptional

19 Mar 2013

Emmanuel

Hidden Treasure

Great location( 1 minute walk to plaza de armas) , modern contemporary rooms, hot showers, excellent staff, very kind and helpful! Breakfast is simple , but puts something in your stomach. If you're looking for a safe, comfortable place to sleep in , relax, shower, and get ready for your next tour , this is it! My wife and I were very pleased.

10/10

Exceptional

26 Jan 2026

Dafne

Personal amable, habitacion comoda, zona segura, cerca de todo.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Luis Carlos

Excellent place! Highly recommended! The best service ever!

Leisure Family

10/10

Exceptional

16 Jul 2024

Maria del Carmen

Excelente ubicación

El hotel está muy bien ubicado, aunque difícil de encontrar por su pequeña placa, aún así es un lugar que te hace sentir en casa, Camila es una excelente anfritiona, por desgracia nos tocó que se rompiera una tubería cerca del hotel y nos dejara sin agua, pero Camila trató de resolver la situación lo mejor posible

Friends_and_family Family

2/10

Poor

11 May 2024

Carolina

UM SHOW DE HORRORES E DESRESPEITO

Que experiência horrorosa e constrangedora tive nesse hotel. Eles se denominam hotel mas se parece mais um hostel! Fiquei extremamente constrangida porque os donos batem o tempo todo na porta do seu quarto, invadindo sua privacidade de uma forma absurda. Passei por situações de ter que acordar pra atender as batidas na porta, de estar no banheiro e ter que ir correndo atender as batidas da porta, de ser interrompida em reuniões. Nunca tinha visto uma coisa assim. Outro ponto absurdo foi que eles praticamente me expulsaram do quarto duas horas antes do meu checkout. Ja começaram a me mandar mensagem perguntando que horas eu ia sair e batiam insistentemente na porta, a mulher chegou a entrar dentro do quarto e começar a tirar os lençóis antes de eu terminar de arrumar minhas coisas e ANTES DE DAR O MEU HORÁRIO CONTRATADO DE CHECKOUT. Café da manhã muito ruim com pães velhos, poucas opções e ainda querem cobrar a parte por isso. Cama dura. Outra coisa que eles somem, não atendem a porta, quase perdi meu avião porque minhas malas ficaram presas em um quarto e ninguém aparecia pra abrir. Experiencia horrivel, queria poder pedir meu dinheiro de volta porque me senti desrespeitada, violada, invadida... e constrangida. NÃO RECOMENDO JAMAIS A NINGUÉM!

Self

10/10

Exceptional

05 Jun 2023

camila

Perfeito

Perfeito demais!
Uma ótima localização para fazer várias coisas a pé. Não fica em morros.
Água quente, quarto sempre limpo, ótimo café da manhã.
Luiz nos recepcionou muito bem! Sempre se comunicando por WhatsApp. Muito solícito a nos ajudar. No último dia me deu até um chá de limão com mel porque eu estava com muita tosse. Quando saíamos cedo, ele deixava um box de café da manhã para levarmos na viagem. E quando tomávamos o café no hotel ele fazia todos os dias algo diferente para comermos. Luiz é um querido e o hotel é excelente!

Partner

10/10

Exceptional

09 Apr 2022

Maryliz

Excelente, y muy amables todos!

Me siento muy contenta, fue como si estuviera en casa. Cada que volvia encontraba todo limpio y ordenado. Que Decir de Narda y su esposo, muy buenas personas y muy amables. Atentos a todo.
Me voy muy contenta

Friends_and_family Family

10/10

Exceptional

16 Feb 2020

guilherme

Conforto a poucos passos da Plaza de Armas

A equipe do hotel é muito atenciosa. O café-da-manhã é uma delícia. A pousada é muito gostosa, com sua decoração aconchegante e sua localização privilegiada. Recomendamos com certeza

Partner

10/10

Exceptional

24 Jan 2020

Verified traveler

Bem localizado..staff nota 20...muito confortável...café da manha simples e delicioso.

Leisure Partner

8/10

Excellent

08 Jan 2020

Verified traveler

excelente servicio del staff, las habitaciones son pequeñas

Leisure Friends

8/10

Excellent

20 Nov 2019

Jesus

La cama en la habitacion estandar es pequeña para dos personas, el resto del hotel bien y el personal muy amable.

Partner