Name: Casa Birú Hotel Boutique
Address: Calle San Agustin 212, 212, Cuzco, 08001, PE

8/10

Excellent

11 May 2026

Tasha

Well situated in the city for exploring ruins, tours, churches and markets. Very walkable location.

Partner

10/10

Exceptional

10 May 2026

Jason

Casa Biru was the perfect place to stay in Cusco. Centrally located next to the Plaza and all the shops. It is quint and full of Peruvian charm!

Friends_and_family Family

8/10

Excellent

25 Jan 2026

JAMES

Yes

10/10

Exceptional

18 Dec 2025

David

Minutes walk from Plaza Armas; lots of good restaurants in 5 min walk, safe.

Self

8/10

Excellent

12 Jul 2025

David

Great location with a great price for the area! Very noise which I'm was ok with. Walking distance to everything.

Leisure Partner

8/10

Excellent

15 Jun 2025

Melinda-Rae

Great location close to the main plaza! The staff was very helpful. They have coffee and tea station available 24/7 which was really nice. Our room was clean and comfortable and the shower was amazing! We did not include breakfast during our stay, but it looked nice. Yes the street is very noisy but a lot of streets near the centre are. Having a white noise app for sleep time made it a non-issue for us. I would recommend this based on a fair price and a great location.

Leisure Partner

10/10

Exceptional

30 May 2025

Kaitlin

Super cute property with good security and nicely remodeled rooms! Close to the plaza de armas and San Blas neighborhoods so very walkable

10/10

Exceptional

04 Oct 2024

Ya

It is a historic building , love it a lot. Staffs were awesome . We enjoyed our stay.

Leisure Family

6/10

Pleasant

29 Sep 2024

Verified traveler

Both room water was shut off most times

10/10

Exceptional

27 Sep 2024

David

Staff is amazing!

Leisure Partner

10/10

Exceptional

19 Jun 2024

Eralyn

Nice Boutique Hotel in Cusco

Amazing customer service from the hotel staff. They help ne arrange transportation from Cusco airport. Free breakfast in the morning and hot beverage available 24/7. Location is great, just about 5 minute walk to the main plaza. They also helped arrange our transportation to Ollantaytambo.

Friends_and_family Family

8/10

Excellent

30 May 2024

kabita

excellent service and friendly staff..They holded our luggage before our flight and even help us when my husband twisted his ankle even after our checkout..Strongly recommend

Leisure Partner

6/10

Pleasant

13 Apr 2024

Thomas

The location is very good but the street noise and car horns and fumes as well as nightlife noise can be rather problematic. Breakfast is only so so is a not very nice space.

Leisure Partner

10/10

Exceptional

09 Apr 2024

Gobinda

Very nice conveniently located hotel

We had a blast staying at Casa Biru. The hotel is located within 2-3 minutes of walking distance from the main square. The receptionist lady was super helpful and nice person who helped us a lot to request taxi, calling a nearby medical center where we needed to go because one of my son fell sick. We had wonderful experience staying in this hotel. I highly recommend.

Friends_and_family Family

10/10

Exceptional

30 Mar 2024

Laura

I would recommend Casa Biru to anyone visiting Cusco. My husband and I loved its location, which was just a stone’s throw away from the Plaza de Armas, but far enough removed from too much hustle and bustle to feel peaceful. It was close to a ton of great dining options which we took advantage of. The staff were super attentive, always asking us what time we would prefer breakfast the night before, and preparing packed lunches for us when we had to leave early for our Machu Picchu trip. Breakfast was pretty basic continental, but eggs are cooked to order. The room itself was clean and the bed was very comfortable. Our room had a mini fridge, and the shower always had plenty of hot water.
A note on noise: the building connects to a bar with live music, which wrapped up around 10:30 on the couple nights we heard it. Cusco morning traffic also brought a good bit of honking outside our window. Nothing playing some white noise or using earplugs won’t drown out if you’re used to city dwelling like us.

Leisure Partner

10/10

Exceptional

28 Mar 2024

Verified traveler

Wonderful stay

An absolute gem of a place in Cusco centre. The team were so helpful and we felt very welcome. The room was beautiful and the location is ideal. It can be noisy in the early hours of the morning as cars and vans love to beep their horns in traffic! This has been something that we have noitced at all our hotels in Peru though and we'd still stay here again even with the noise, just maybe bring some earplugs if you like a lie in!

Partner

8/10

Excellent

24 Mar 2024

Ruben

.

2/10

Poor

14 Jan 2024

Maylin

Hotel from hell.

Avoid this please at all costs. I will start by saying horrible, horrible, horrible. Breakfast is poor with no variety and the breakfast room has no lights very dark, Bread toaster is broken and in poor conditions. Common areas, hallways and patios are not taking care of, dirty and dusty. You will find holes on the walls. But the major disappointment came to when the water got shut off every night around 10:00pm. My husband and I took 2 tours one to rainbow mountain and the other to machu picchu. Left the hotel super early and when got back to hotel at night had no water what so ever. Told the personnel on site they didn't Know what to do or what to say. During the next three days we tried taking showers in the mornings. We had to take cold showers since their water heater was not working either. WiFi does not work on the second floor where I was staying. No matter what hotel management says WiFi does not works. Will never stay here even if is offered as free nights. STAY AWAY!!!!!!!!

Friends_and_family Family

6/10

Pleasant

12 Jan 2024

Elizabeth

Good but no hot water

The stay was fine but no hot water. The shower was luke warm at best

Self

10/10

Exceptional

06 Jan 2023

Elizabeth

I would without hesitation recommend this hotel for anyone traveling to Cusco! The staff was so welcoming and attentive. I did a lot during my visit, which meant several 3-4am starts. Instead of breakfast, they prepared a box lunch for me on these days. I was greeted every time I arrived and the one day the front desk didn’t see me return, they called my room to make sure i was ok.

The room was above and beyond what I expected. It was a loft style unit with a king bed and a Juliet balcony that overlook Calle San Agustin. It was well cleaned, lots of charm, and a great home base for what ended up being a fantastic trip!!!!

8/10

Excellent

01 Oct 2022

Eric

Excellent room and customer service. My only gripe is something the hotel cant control...the outside street noise. If you are a light sleeper stay away.

Overall my stay was great, I absolutely loved the staff and room.

Leisure Partner

10/10

Exceptional

26 Aug 2022

Adam

The property was very clean and nice. Rooms were as well. Location was great near the plaza. Overall a very good value.

Business_and_leisure Self

8/10

Excellent

19 Jul 2022

Verified traveler

Cuzco convenience.

Convenient place to stay in Historic Central Cuzco. Staff we responsive and friendly. Airport pickup was easy and convenient. Appreciate the luggage storage service.

Friends_and_family Family

10/10

Exceptional

30 Jun 2022

KENNETH

Great.location. Enjoyed being able to access Netflix. Staff was very courteous and helpful.

Leisure Family

10/10

Exceptional

12 Jun 2022

mhammed

.

Leisure Family

10/10

Exceptional

11 Jun 2022

Erik

This hotel is centrally located and easy to get to from the airport and train station. The staff are extremely friendly and go beyond to help out. The rooms are pleasantly decorated and the beds perfect. The only drawback to the streetview rooms is that that same easy accessibility from the airport and train station does mean that there is (one-way) car traffic but that is a small price to pay. Ave Del Sol, Plaza D'Armas and San Blas are all a 5 minute or less walk. Excellent hotel and I will stay here again should I find myself in Cusco again.

Leisure Partner

10/10

Exceptional

16 May 2022

Nicole

I really enjoyed staying at Casa Biru Hotel in Cusco. It's in an ideal location near the Plaza de Armas in the courtyard of a historic building with great ambiance close to many shops and good restaurants. My room was small, but updated and appealing and had everything that I needed. The staff were professional, helpful and friendly and added to my positive experience. Thank you Casa Biru!

Self

4/10

Poor

19 Feb 2022

Simon

Dreadful stay. Whilst the staff were helpful and tried to accommodate, I had to change hotels after two horrendous nights sleep. Plastic roofing in one room meant the rain overnight was awfully loud and kept me awake; whilst the second room (after having been moved) contained a fridge which made noise every 15 minutes throughout the night, rattling the shelving and metal safe that was on top. Breakfast was beyond terrible and the noise of the neighbouring rooms (doors slamming, people speaking) was very upsetting. Would not recommend.

Leisure Self

10/10

Exceptional

18 Jan 2022

Leslie

The location was great. There is a grocery store across the street that has all of the necessities. There are also plenty of dining options within walking distance. I would definitely recommend the hotel! Our room was clean and we loved the layout for 4 people. Also our kids loved the Smart TV :) The front desk is there 24/7. We will stay there again if we go back to Cusco!

Leisure Family_with_children

10/10

Exceptional

23 Dec 2021

Valeria

El personal fue muy amable durante nuestra estancia.

Leisure Family

10/10

Exceptional

14 Dec 2021

Latrice

Great stay

Hotel was exceptionally well kept. Staff at check in, the restaurant and front desk extremely helpful. Hotel was clean and well maintained

Self

6/10

Pleasant

30 Nov 2021

Verified traveler

Keep looking

These Boutique hotel is not Boutique unless u think small outdated is a Boutique hotel, it is nothing fancy about it and do not believe the pictures. Leaks on roof, stained ceilings, mosquitos on room, broken water faucet, problem to drop off and pickup ( very small street next to it) the People in Peru is awesome and super clean and honest! Big shout out to them but the hotel is severely outdated. I wont ever stay here again. I want it a Peru Experience, reason why I did not stayed in a Hotel chain, after this experience I am going back. Before I forget their “ Breakfast” is a JOKE! Not even a Motel 6 has the type of breakfast they have… do not stay here, u will be disappointed many awesome hotels around. The area is nice that I give it to them. I spent all day questioning me why I did not chose another hotel.

Friends_and_family Family

8/10

Excellent

27 Nov 2021

Verified traveler

Great service and stay

Excellent service and location. The hotel is located in a historic courtyard building with an outstanding restaurant and bar inside. Walking distance to everything in Cusco. Cons are that the room was small but very nice bathroom/bed and there is no elevator. Front desk was excellent arranging an early morning taxi to airport and even providing bagged breakfast on our departure.

Partner

10/10

Exceptional

22 Nov 2021

melanie

A bit difficult to find, but most of the places in the area are thru the entrance of a little store/shop and this is the same way! Once your inside the bedroom was big, clean and had just what we needed for the stay. Right downtown and staff ready to help. Laundry service on premise- which was super helpful- you have to pay separately for this!
They also gave me a sweet birthday card and cake on my birthday:) and one included free drink for each guest(Pisco sour or hot tea)
Would totally recommend

Leisure Family

10/10

Exceptional

30 Oct 2021

Shannon

Everything was incredible and staff were all very helpful! Only feedback is the water was not very hot in the shower.

Leisure Friends

10/10

Exceptional

24 Oct 2021

Hunter

Small but very updated and clean, close to the city center

Leisure Self

10/10

Exceptional

05 Oct 2021

Juan Carlos

Great hotel.

The hotel does not look very pretty when you go inside the building to the lobby. It actually looks like in construction but it is not. However after I got in my room I really liked it. The staff is great and very helpful. I will stay there again if I go back to Cusco.

Self

10/10

Exceptional

21 Jun 2021

Verified traveler

I had two diff type of rooms.... both were clean. The duplex was awesome for the price, nice view and comfortable. The staff was very friendly and helpful

Leisure Self

10/10

Exceptional

16 Jun 2021

Verified traveler

The hotel is in a great location, in walking distance from the historic city center. The rooms are nice and beds are really really comfortable . The staff was amazing. Everyone went above and beyond to make sure our stay was wonderful. They helped us with arrangements of taxi and tours. They also allowed us to keep our extra luggage in their storage while we were traveling to machu Picchu (we had rented a room with Casa biru again for ourreturn to cusco). They provided heaters when we asked. I am very grateful to their excellent service and hospitality. If we come back to cusco, we will rent a room again with them.

Leisure Family

6/10

Pleasant

10 Jun 2021

Steven

Nice service, but cold and noisy.

The service was great. However, our room was really cold at night and the walls are very thin. We could hear people talking late into the night and VERY early in the morning. It sounded like they were in our room. Nice location though.

Friends_and_family Family

8/10

Excellent

10 Jun 2021

Verified traveler

The staff were excellent and very helpful. The hotel was very pretty as well. Location was great. I only have a couple of complaints: The rooms are not well insulated and they were freezing, super uncomfortable and I spilled a drop of makeup on the comforter and I had to pay for it since they said it would not come off. Other than that, everything was good.

Leisure Family

10/10

Exceptional

04 Jun 2021

Jeremy

Great stay!

Lovely hotel in a great location with friendly staff. What else do you need?!?

Self

10/10

Exceptional

23 May 2021

Verified traveler

They worked around our schedule for breakfast. We really appreciated this our tours were really early.

Business_and_leisure Friends

10/10

Exceptional

02 Jan 2021

Oscar

El servicio del hotel fue muy bueno, muy impecable el lugar. Totalmente, lo recomiendo.

Friends_and_family Friends

8/10

Excellent

04 Mar 2020

Larry

Decent boutique hotel

Overall, nice property and good breakfast. Nice friendly service.
Only complaint was tin roof which was super loud in the rain and a sunlight (no darkening shade) which wakes you up at 545am.

Friends_and_family Family

10/10

Exceptional

22 Feb 2020

Verified traveler

Very clean and cute place. Great location right in the center. Friendly stuff.

Leisure Family

10/10

Exceptional

30 Nov 2019

Verified traveler

Very friendly and caring staff. Great location, close to major city attractions. Room was very clean - crisp, snow-white bedding and towels. I would highly recommend this place and would stay there again.

Leisure Self

10/10

Exceptional

20 Nov 2019

Verified traveler

Loved this place. Location was very good. Everything was very clean and efficient. We had an electric heater in the room that we used and worked wonderfully.
I would stay there again.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2019

Verified traveler

My family and I stayed here while in Cusco and we really enjoyed our stay. We have 2 toddlers so we were happy to have a bathtub and the common area outside our room. Beds were comfy, service was great and the location is excellent. Staff arranged airport transportation both directions and were super helpful with luggage. I would definitely recommend Casa Biru for anyone traveling to Cusco.

Leisure Family

4/10

Poor

16 Aug 2019

Margarita

The location of hotel is good as it is one block away from Plaza de Alma. all the fun stuff are nearby. However, it was noisy with a neighboring bar. 7pm-11:30pm, the loud music annoyed me with repeated 5 same songs again and again, and I could not be rested. Of course, the hotel location is prone for noise but it was shocked that the receptionist at the hotel said I should buy earplugs. Overall, it did not seem like they care guests, not much sense of hospitality. I did not receive WIFI password, location of breakfast, or smile. They were busy with construction /remodeling when I was there.