Alma Resort Cam Ranh

10/10

Exceptional

11 Jul 2026

Nik

We went the 2nd time to the Alma resort and totally enjoyed the time there. Super nice staff, great amenities for families and just nice to relax. Thanks !

Family_with_children

10/10

Exceptional

31 May 2026

samantha

Beautiful hotel with excellent facilities and helpful staff. Beach front location was superb.

Family

10/10

Exceptional

19 May 2026

Aimee

Alma resort is amazing, I highly recommend staying there especially if you have children!

Family_with_children

10/10

Exceptional

01 May 2026

My Hanh

Voted #1 resort in Southeast Asia and #1 in Asia, it is a very big resort with all the amenities and entertainment you can think of. Spacious rooms, staff were nice but didn’t seem overall as friendly as other places like in Hue and Da Nang. It’s a big resort, and they’re held to certain standards, so it almost felt so service-based. Didn’t like that we had to use their taxi service to get out and some of the drivers weren’t too familiar with the area. Grab isn’t allowed here so FYI. Breakfast buffet was average—huge selection but didn’t taste extraordinary. And dining options were super expensive for Vietnam so it makes you want to dine outside. Access to private beach and the golf carts to get around were nice. Enjoyed the quietness and security of the area. Just lots of walking, so be mindful if you’re traveling with any elderly or ones who cannot walk far without needing rest. Located on a “highway” so nothing in walking distance. Motorbike parking lot is a walk from the resort, so lots of waiting and walking to get to one place to the next. Perfect for families with kids who enjoy the pool and fun activities. Not so much for elderly in my opinion. It’s safe and secure and quiet, but gets too crowded and too much walking from one place to the next for elderly parent. Nice big gym with nice views. Didn’t get to experience pickleball, archery, tennis, bball courts. There’s a water theme park available too. Lots of fun activities available but will cost lots extra.

Family

8/10

Excellent

19 Mar 2026

Jasmin-Bella

The resort was beautiful a the apartment was amazing. The clean my room service could use some improvements as one time we had not towels and we ended up running out of body wash. They didn’t leave much for two people.
Also we couldn’t use the spa voucher as it was always booked.
There was one time where the lifeguards allowed a family with small children at the adults only pool which was rather annoying but the place was beautiful

Partner

6/10

Pleasant

12 Mar 2026

sheila

Great view from ocean king room
Nice room. But overall its kinda nickle and diming. Very thrifty with towels..have to pay 100000vnd for floating tube to use lazy river. Drinks and food is pricey. Service to get poolside drinks not very good. Not within walking distance to anything. But resort is clean.

Partner

8/10

Excellent

06 Feb 2026

KEVIN

A very beautiful resort. Staff are friendly and helpful. 🙂

Leisure Partner

8/10

Excellent

01 Feb 2026

Spencer - Fiona

Nice and clean, restaurant staff were amazing. Beautiful gardens. The waterpark was great but the location makes it feel separate to the resort. The pool bar was the only negative, the staff were not very responsive and it was just chaos, I paid cash but they charged to the room also, sorted out in the end but it took awhile.

Leisure Family

4/10

Poor

27 Jan 2026

Takuma

Goods:
• Many staff members are friendly and pleasant
• Unlimited pool towel usage is very convenient
• The tapioca milk tea in the lounge is genuinely delicious and highly recommended
• Great vibe and atmosphere.

Bad (Well not that bad but disappointing for a 5-star resort)
• A resort that constantly ties guests to schedules, despite being a place to relax. Even though this is a resort, guests are required to constantly watch the clock.
Dinner must be reserved in advance. Sauna and sports activities are limited to very specific time slots (only a few hours in the morning and evening). You are always reminded of “until what time” and “from what time next.”
Not for those seeking an escape from daily stress.

• No outside food allowed, yet extremely limited dining options. The restaurants were fully booked, and the next available seating was at 8:30 PM.

• Too many hidden extra costs, leaving a sense of distrust
There were many unexpected additional charges during the stay, and the pricing felt lacking in transparency.

• Noise issues from nighttime shows
Shows held inside the hotel continue until before 10 PM, and the sound directly reaches the room. Children prbly cannot sleep, and it is stressful for those looking for a quiet stay. Better volume control or structural consideration is needed.

• Very loud lawn mowing starting at 7 AM. The noise from early morning maintenance made it impossible to sleep in and relax.

Leisure Partner

6/10

Pleasant

19 Jan 2026

haschmatullah

All good

Leisure Family

10/10

Exceptional

12 Jan 2026

Peter

Customer service is fantastic! its quite and away from everything. Just be aware of this. This is great when u want peace and quite. Staff is EXCELLENT!

10/10

Exceptional

11 Jan 2026

Jounghwan

.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Somnang

Alma is a wonderful place to relax with the family to unwind from your travel. Highly recommend the experience.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Gerald Greg

Perfect

10/10

Exceptional

19 Aug 2025

Kim Loan

Beautiful beach. Spacious room, quiet.

Leisure Self

10/10

Exceptional

15 May 2025

Krystal

This property is very beautiful! I enjoyed waking up early to catch the sunrise in our ocean view room. The room is very spacious and clean! The property had multiple restaurants with great food, a karaoke bar with live entertainment (which we loved), and so many pools!

The staff was pleasant and checked on us daily! Mi, one of the managers was amazing! She helped with booking our dinner and amenity reservations daily! Thank you Mi!

My boyfriend has a severe peanut and tree nut allergy and the hotel ensured that all the staff knew! Every restaurant we went to, the staff was already aware which made him feel at ease.

During the middle of our stay, we decided to book another stay at this property to bring our family! We truly loved this place!

We rate this property 10/10!

Leisure Partner

10/10

Exceptional

22 Apr 2025

Leah

The resort itself was absolutely fantastic—everything from the facilities to the service exceeded expectations. The only downside was the surrounding area, which offered very little in terms of external amenities. There were no nearby markets, shops, or restaurants, so guests are largely limited to what the resort provides, and those facilities which incurred extra costs, were inflated in price.

While the resort had enough to keep us entertained during our four-night stay, those planning a longer visit might find themselves wanting to explore beyond the grounds. However, this would require travelling to the next major town, as there are limited options in the immediate vicinity.

Leisure Family_with_children

10/10

Exceptional

06 Apr 2025

Chau

Excellent property !

Leisure Partner

10/10

Exceptional

30 Mar 2025

Chris

From the moment we checked in and when we checked out we taken care of by the staff. The staff were friendly and accommodating and their attention to every detail was impressive! The resort itself was beautiful, the pools were relaxing and the food was amazing! As a family of three there was plenty of options for activities around the resort and we will definitely stay again next time we are in Vietnam.

10/10

Exceptional

02 Mar 2025

Eva

The Alma resort is truly an exceptional family friendly resort. Every day there were tons of activities for children and adults, like the kids club, water park, and 12 different pools. The food is amazing and we loved the breakfast options. All the specials were great as well like happy hour at the beach club. The staff are all incredibly kind and remembered the eating preferences of my daughter and brought her favorite vegetables at dinner, or my coffee preference at breakfast in the morning. Even though it’s a big resort we never felt like there were too many people and there was just enough attention for us from the staff. The spa experience was also amazing and we’ve left the resort totally rejuvenated. This resort was fantastic and we cannot wait to visit again!

Leisure Family_with_children

10/10

Exceptional

20 Sep 2024

SANGMIN

All nice

Leisure Family

10/10

Exceptional

02 Sep 2024

nhung

Good overall

Leisure Friends

10/10

Exceptional

29 Jul 2024

Hoang

We loved it so much: The resort was green and marvelous with private beach, a lot of swmming pools, and the kids really enjoyed the water theme park. The restaurants and food court are great. We most impressed with La Casa - where we ordered breakfast from menu and the food and service was fantastic.

Our apartment are spacious, clean, with fruit and water provided everyday. The staff are very friendly and useful. and the buggy ride are fast :). Couldnt be happier with our choice to stay there and will definitely come back when we go to Nha Trang again. Highly recommended if you travel with family and kids.

Leisure Family_with_children

8/10

Excellent

07 Jul 2024

Vafa

Great facilities inside the hotel, however their management needs to improve some areas which seems under-staff for a 5-star mega resort at this size i.e. reception area, waterpark, buggy etc.

Leisure Family_with_children

10/10

Exceptional

26 Jun 2024

CHUN KIT ALAN

very nice resort experience

Leisure Family_with_children

6/10

Pleasant

21 Jun 2024

QUOC QUYEN

Not 5 star.

10/10

Exceptional

28 May 2024

Aileen

We enjoyed our stay at Alma resort. The property was beautiful, rooms were very clean and staff were all friendly. Special thanks to AI LY she went above and beyond to make sure we were well cared for. Thank you Alma for a memorable family holiday!

Leisure Family_with_children

6/10

Pleasant

06 Mar 2024

Uyen

Overall the resort were good. However, it doesn't deserved 5 stars for the following reasons:
1. We didn't have shampoos in all rooms. Some rooms had shampoos and conditioners bottles empty. Then I called the room service and sent us little bottles.
2. The first night we had dinner at Atlantis restaurant. The service was flawless but the food was average. We ordered Canh Chua, tasteless and very disappointing.
3. The next day we decided to order food outsie for our group of more than 25 people via the grab service delivered at gate 2, we asked if we could call a car service that helped us take us to our villas, our request was denied and we had to carry heavy bags up the hill to get inline in order to get the car service to our villas.

8/10

Excellent

24 Jan 2024

Rita

Great facilities and restaurant choices. Water park and sport activities are added wonderful bonuses. Poor service at check-in though as we had to queue up, then argued about the ages of our kids for kid prices and had no drinks offered.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2024

Kim Yen

Beautiful resort!

Beautiful resort!
Beautiful area!
Spacious ocean front villa!
Great staff!
Delicious breakfast buffet with so many things to choose from!

Self

10/10

Exceptional

19 Sep 2023

hyesung

lots of pools
limited restaurant

10/10

Exceptional

09 Sep 2023

Jennifer

I liked everything. The service was spot on Everytime I needed ANYTHING AT ALL I dialed \"0\". So quiet. Very much a family vacation. The breakfast buffet will blow your mind. Beyond authentic and tasty.
One down side... The pools are too warm. Need to add cold water periodically.

Leisure

6/10

Pleasant

15 Aug 2023

Wilson Chi Ko

There were large events and the resort environment was quite disturbed.

Leisure Family

10/10

Exceptional

15 Jul 2023

Elizabeth

Alma Resort is great for a family holiday. On the beach with 12 swimming pools, dining options, excellent staff and many experiences. The kids loved the Splash Park , the Youth Club and the Science museum.

Leisure Family_with_children

8/10

Excellent

09 Jan 2023

Stephen

Great hotel

The hotel was great and staff friendly and helpful, however we did not have great weather and were affected by illness during our stay

Friends_and_family Family

10/10

Exceptional

21 Dec 2022

Yee Ann

Amazing beach resort experience

The best beach resort experience I've had so far. The whole resort is impressively clean and very well maintained - grass is trimmed, plants are pruned, pavements are cleared of debris, every corner is just neat and tidy. The people are polite and attentive. Food is consistently exceptional. Environment is peaceful and calming. You have privacy yet do not need to be in a remote place. The ocean view is just breath-taking - words just can't do justice. Imagine the ocean greeting you every morning you wake up. Definitely going into my \"visit again\" list!

Friends_and_family Family

2/10

Poor

13 Dec 2022

Nguyen

Good facilities but unprofessional staffs provided poor service, even though it was week day. can't imagine how bad it could at weekend

Leisure Family

10/10

Exceptional

26 Nov 2022

Alice

The property is high quality in service and amenities. I counted about 11 pools all on the property. Access to the beach was convenient. There is so much to do ranging from water park, movie theater, spa treatments, fine dining, etc. I can’t wait to go back with my husband and sister and her family!

Leisure Family

10/10

Exceptional

21 Nov 2022

Julian

Great staff, lovely place

Leisure Family_with_children

8/10

Excellent

07 Oct 2022

David

Lots to do at the hotel.

Leisure Family_with_children

10/10

Exceptional

07 Jun 2022

Van

A beautiful place in Cam Ranh. Must try.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2022

Thanh

Great facility with helpful and friendly staff. However, quite remote from the city so shuttle bus service to and from town center would be much appreciated. Should pay attention more to elderly and disable guests.

Leisure Family

10/10

Exceptional

07 Feb 2022

Arisa

I had a great time in Alma. All staffs are very friendly and kind. So they usually provide quick and polite responses. Unfortunately in my case, we stayed during Tet holiday, only a restaurant opened. We had breakfast, lunch, and dinner the same restaurant every day. I wanted to enjoy food all restaurants in Alma. But I can understand about that.
We hope to stay again soon!! Thanks❤️

Leisure Family

10/10

Exceptional

07 Jul 2026

wonbum

너무너무 친절하고 좋았던 리조트 였습니다 재방문 의사 10000%입니다.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

sehun

청결, 서비스, 맛, 편의 어느 하나 빠진 것 없는 모든 걸 다 갖춘 곳이었어요. 너무나 편하게 잘 쉬다 왔습니다. 다음 가족 여행에도 알마 리조트에서 묵고 싶습니다.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Ye jee

아이들과 함께 가기 너무 좋았습니다. 객실도 거실이랑 침실이 분리되어있어 굉장히 가족 함께 이용하기 편리했고 편의시설이 다양해 매일 비오던 여행에서도 알차게 리조트에서 지낼 수 있었습니다.
배달만 좀 더 편하게 받을 수 있게 배려해주면 최고의 리조트일것 같아요

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

BYUNGSU

I don’t usually leave reviews, whether for hotels, restaurants, or delivery services. However, this time I felt compelled to share my experience.

This was my second daughter’s first trip abroad, and Luis made the beginning of our journey absolutely perfect. We chose to stay at Alma Resort Cam Ranh, Nha Trang, and Luis went above and beyond to ensure we had a wonderful stay.

He even shared his personal contact information so that we could reach him whenever we needed assistance. From the smallest requests to more significant issues, Luis took care of everything promptly and professionally. His genuine care and attention made us feel truly valued throughout our stay.

We stayed in a two-bedroom pool villa, and guests staying in villas have access to the Signature Lounge for check-in and check-out. That is where I first met Luis, and from that moment on, he consistently exceeded our expectations.

Luis’s exceptional hospitality played a huge part in making our family vacation memorable. Thank you, Luis, for your kindness, dedication, and outstanding service.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Jae Kyeong

3박5일중 3박을 알마에서 보냈습니다
청결과 부대시설은 나무랄때가 없습니다.
물가가 비쌉니다 리조트내라서요
한국에서 돈쓰는 느낌이예요ㅋ
장만 잘봐서 들어오면 그리고 식사는 좋았습니다 하지만 베트남치곤 비쌉니다ㅋ

Friends_and_family Family

8/10

Excellent

30 May 2026

Hyunyool

녹물이나와서 필터를가져갔음에도 하루만에 갈색이되서깜짝놀랐어요..외부음식배달안되는건 진짜 크게불편하네요..레스토랑예약도 풀부킹이라안된다고하고 외부배달도안된다해서 당황했어요

Friends_and_family Family

10/10

Exceptional

27 May 2026

jason

너무 좋은 숙소였고 직원들이 너무 친절했어요. 또 오고싶은 숙소에요

Friends_and_family Family

10/10

Exceptional

09 May 2026

Sunmi

모든게 좋았어요, 단 이불에서 냄새가 너무나서 자는게 힘들었어요
그외엔 다 좋았습니다

Friends_and_family Family

10/10

Exceptional

05 May 2026

JUHYUN

3대가 즐기기 너무 좋았던 리조트에요. 빌라로 예약했는데, 바다전망부터 수영장까지 모든게 너무 좋았어요. 가족여행으로 추천하는 리조트에요 !

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

HYOBI

아이있는 가족에게 최고입니다.수영장이 좋고, 워터파크도 재미있게 잘놀았습니다.

Family_with_children

10/10

Exceptional

15 Apr 2026

JEONGGEUN

식사는 훌륭하고 객실 컨디션도 매우 좋습니다.

10/10

Exceptional

11 Apr 2026

JUHAN

라까사 / 가든 다 이용했는데 둘다 훌륭합니다

4/10

Poor

20 Feb 2026

yunseong

객실 층간소음심함
알마가든 조식 및 석식이 최악임 특히 석식부페는 먹기힘든수준

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Jeounghwa

수영장이 많아서 전세 낸 듯이 잘 놀 수 있었어요. 라 까사서의 조식도 맛있었어요. 바닷가 앞 해산물 식당 아틀란티스가 맛있었습니다. 숙소가 넓고 화장실이 여러개여서 편안하게 쓸 수 있었습니다.

그런데 리조트 규모가 너무 커서 여러 시설을 이용 하며 둘러 보기에는 다소 힘이 들었습니다. 유스 클럽에서 포켓볼 재미있었어요.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

EUNAH

직원들 친절. 숙소 깨끗. 직원들의 수고로 잘 운영되는듯. 넓긴한데 버기 안타고 다녀도 될듯. 천천히 걸어다니면...수영장 12개라해서 깜짝놀랐는데 조그맣게 여러개. 그러닿고 완전 작지는 않은...나눠져있어서 오히려 좋은점도 많아요. 한국인 가족단위 여행이 많더라구요. 잘 지내고 왔어요.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

SEIICHI

プールが沢山ありリラックスできました。

Partner

10/10

Exceptional

08 Feb 2026

Minho

경치도 좋고, 깨끗하고, 놀기도 좋고, 친절하고, 뭐든 다 좋았습니다.

10/10

Exceptional

03 Feb 2026

HAEYOUNG

3박여행이였는데 객실도 깨끗하고 넘 좋았네요.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Eunmi

객실과 방이 분리되

10/10

Exceptional

04 Jan 2026

Seo Yeon

Excellent staff ^^

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

FUJIHARA

All services are great and people are very kind. Actually almost no need to go out from hotel. Flight issue and need staying one more day as we got in trouble while we are staying. But staff treat us with great one. I would like to back again.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

HEESUN

저희가족 동남아 여럿 다녓는데 최고의 리조트네요. 버기가 자주다녀서 이동 편했고요 수영장 많아서 이리저리 옮겨다니며 즐겼어요 조식은 알마가든도 좋은데 라까사도 꼭 가보시길!! 그리고 한국어 잘하시는 quyen 이라는 직원분 있는데 카톡으로 계속 궁금한거 물어보고 도움요청했어요 정말 편하고 좋았습니다~

10/10

Exceptional

01 Jan 2026

YUNSOO

객실상태도 깔끔하고 워터파크 접근성도 좋고 최고의 가족 리조트립니다. 강추합니다.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Minwoo

전체적으로 나쁘지 않았으나 욕조가 너무 미끄러워 넘어져서 다쳤습니다.
욕조에 미끄럼 방지 패드가 없는 것이 아쉽습니다.

Family

10/10

Exceptional

01 Jan 2026

DongHyun

Good

10/10

Exceptional

29 Dec 2025

SUNG JIN

두번째 방문, 만족합니다.

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Euiyoung

객실은 여유롭고 편의시설들도 좋았으나 수질의 개선이 필요할듯합니다. 직원들은 정말 친절하고 좋았어요.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Dongseok

객실 넓고 깨끗하고, 특히 수영장이 아주 마음에 들었습니다

Self

2/10

Poor

06 Dec 2025

WOOK HYUN

장점 : 거실과 주방이 침실과 분리되어있어 넓고 쾌적함
바닥이 카펫이 아니고 룸 시설이 깨끗하고 깔끔함
직원분들이 친절하심

단점: 문제 발생 시 로비데스크에서의 안내가 적절하지않음

6/10

Pleasant

30 Nov 2025

Yuri

수질과 청소를 좀더 개선했으면 좋겠습니다. 직원들은 모두 친절하고 조식도 맛있었습니다.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

WONSIK

친절하고 깨끗했습니다.

10/10

Exceptional

12 Oct 2025

INVESTMENT

깨끗한 객실, 좋은 서비스

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

hojong

Awesome

Perfect for family stay

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

wonjo

리조트 시설이나 환경 등은 최고였고, 직원들도 모두 친절했습니다. 숙박 내내 아주 멋진 경험이었고, 주변에 충분히 추천할 만하며, 꼭 재 방문을 하고 싶다는 생각이 듭니다.

Leisure Family

10/10

Exceptional

30 Aug 2025

Jinmo

아이동반 가족여행으로 추천

유아 동반 가족여행으로는 너무 좋습니다
장점:
1. 리조트 규모가 크고 식음료 시설이 다양함
2. 초등학생 놀기에 적당한 워터파크
3. 바다접근성 및 오션뷰 빌라
4. 다양한 크기에 수영장

총평: 시내가 멀다는 점은 단점인데
시내 안갈꺼면 최고의 장소입니다

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Sengyup

너무 좋아요^^

10/10

Exceptional

06 Aug 2025

Hyunwoo

만족도 최고입니다.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

JEONGWOO

나트랑 가족 여행하기 가장 좋은 리조트

가족 여행하기 좋은 리조트입니다. 수영 시설, 식당, 각종 룸 등 가족 여행하기 충분히 좋은 시설이었습니다. 룸 상태에 대해 리조트 관계자에게 말했는데 바로 피드백을 받았고, 개선이 되는걸 보며 만족하였습니다.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

su jeong

깨끗하고 관리 정말 잘되어있음

10/10

Exceptional

22 Jul 2025

MYUNGEUN

숙박 기간동안 만족스러웠습니다. 하지만 리조트내에서만 음식을 먹을 수 있기때문에 제약이 따릅니다. 배달음식 등의 다양한 음식에 제약이 있어 이부분은 개선이 필요해 보입니다.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Boram

가족여행으로 너무 안성맞춤입니다.

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

JUNGSONGKYUN

깨끗했고 워터파크 및 수영장에서 아이들이랑 놀기 좋았습니다. 3박동안 청소도 잘햐줬고 만족하며 잘 보냈습니다. 다시 꼭 재방문 하고 싶네요

Friends_and_family Family

6/10

Pleasant

07 May 2025

Verified traveler

호텔규모대비 안내 인력 및 안내정보가 매우적어요
로비 뚫린형태라 덥습니다...
가격대비 숙소나 리조트 컨디션 및 조식은 괜찮습니다~

Friends_and_family Family

10/10

Exceptional

04 May 2025

HEEHYUN

좋았습니다 아주많이

너무 좋았어요 직원들 친절하고 우린 파빌리온2층으로 예약했는데 수영장 헬스장 다 가까웠습니다. 버기서비스도 아주 좋아서 호텔부에서 어디든 갈수 있구요.

Friends_and_family Family

10/10

Exceptional

30 Mar 2025

PARK

아이들 놀기에 최적화된 리조에요 조식도 훌륭하고 한가지 아쉬운 점은 리조내 F&B가격이 좀 비싸요 햄버거가 2만원이 넘고 그 점을 제외하면 아이들이 있는 여행에는 최선의 선택입니다

Friends_and_family Family

10/10

Exceptional

26 Mar 2025

HYE LIM

잘 숙박하고 갑니다

직원들도 친절하시고 수영장도 깨끗하고 매일 수질검사하더라고요. 필터는 필수이긴해요 하루쓰면 필터갈정도로 물이 탁해요 ㅠ

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

sungjoon

Good

Friends_and_family Family

2/10

Poor

01 Mar 2025

T

호텔 규모에 비하여
직원 수 직원 교육 직원 상태 모두 불량 합니다
재방문 의사 없습니다

Friends_and_family Family

10/10

Exceptional

21 Feb 2025

SANGYOUN

Cleaning process

Toilet cleaning standards needs to be met.

Friends_and_family Family

8/10

Excellent

16 Feb 2025

Sookyeong

대체로 좋았습니다 시내로나가는 셔틀을 운행한다면 더욱 좋을것 같습니다

Leisure Family

10/10

Exceptional

11 Feb 2025

Eunyoung

일단 수영장이 많으니 분산되고
버기로아이가 더 신나했어요
발리 분위기 물씬이예요

Friends_and_family Family

2/10

Poor

04 Feb 2025

boseung

진짜별로네요 ㅋㅋ

10/10

Exceptional

02 Feb 2025

Jay

굿

굿

Partner

10/10

Exceptional

02 Feb 2025

Verified traveler

호텔은 매우 편안하고 직원들도 친절해서, 가족들 모두가 만족할 수 있는 여행이 되었습니다.

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

hwasoo

강추!

아주 편하고 좋음…

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Wonsuk

만족 그리고 만족

여러 가지 면에서 만족스러웠습니다.

Friends_and_family Family

10/10

Exceptional

14 Jan 2025

jiyoung

3박 가족여행후기

3박 했습니다.

1.첵인 개별 이용안내와 환대 아주 좋았습니다.
2. 얼리첵아웃으로 조식대신 도시락 준비 해 주셔서 감사합니다.
3. 전체적으로 쾌적하고 즐거운 리조트였습니다.
4. 룸서비스 음식(한식류) 가성비 좋았어요.
5. 수영장서 두고온 물품들 보관 잘 해주셔서 다음날 잘 찾았습니다.
6. 아들생일이라 축하케익 감사 했습니다
7. 식당들 전반적으로 맛 괜찮았어요.
8. 슈퍼내 기념품 의류,잡화 가격은 있으나 봉제나 프린트등의 품질이 좋아서 담시장보다 만족 합니다.
9. 2베드룸 가족여행 객실 구조가 아주 좋습니다.


아쉬운점은
1. 첵아웃시 객실점검, 첵인첵아웃대기손님대비 직원수(1명+뒤늦게1명) 부족으로 30분전 첵아웃 콜 했음에도 예상보다 시간 소요되어 예약차량 시간 때문에 신경이 쓰였습니다.
2. 이태리조식식당 오더방법
좀 더 직관적인 안내문 필요 합니다.
메뉴 주문후,
샴펜과 쥬스는 뒤늦게 다른 유창한 직원 덕분에 주문 가능 했습니다.
3. 3박기간동안 태풍급 바람과 날씨가 아주 추웠습니다. 온수풀이나 체온조절사우나 있었으면 좋았을 것 같습니다.
(사우나는 휘트니스내 정해진 요일일시만 운영)

Friends_and_family Family