Christopher
Lively vibe, super clean, staff and food was great
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9.2/10Excellent122 Reviews
Cleanliness9.4/10 9.4
Service9.0/10 9.0
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood9.0/10 9.0
Amenities9.4/10 9.4
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About W Suzhou
Located in the Suzhou Industrial Park, W Suzhou is a short walk from Suzhou Center and Jinji Lake. This luxury hotel offers 379 individually decorated guestrooms, each featuring minibars, LED televisions, premium bedding, and private bathrooms with deep soaking bathtubs and rainfall showerheads.
Guests can enjoy complimentary wired and wireless internet access, and cable programming. Relax at the full-service spa with massages, body treatments, and facials, or visit the 24-hour health club, indoor pool, and steam room. The hotel also boasts three restaurants, including Woobar, a coffee shop/café, and a bar/lounge.
Room service is available during limited hours. Buffet breakfast is offered daily for a fee. For business travelers, the hotel provides 8751 square feet of meeting space, including a conference center and seven meeting rooms, along with complimentary wired internet access, express check-in, and express check-out.
Self-parking is available onsite (subject to charges). Nearby attractions include Suzhou University and the Suzhou Culture and Arts Center.
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Located in Suzhou (Suzhou Industrial Park), W Suzhou is within a 15-minute walk of Suzhou Center Mall and Jinji Lake. This luxury hotel is 3.2 mi (5.1 km) from Suzhou University and 3.7 mi (5.9 km) from Suzhou Culture and Arts Center.
Make yourself at home in one of the 379 individually decorated guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.
Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Suzhou?
This hotel has 8751 square feet (813 square meters) of space consisting of a conference center and 7 meeting rooms.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
12:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately CNY 198 per person
- Rollaway bed fee: CNY 350 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Korean
Japanese
English
Chinese (Mandarin)
Nearby attractions
Gate to the East
0.4 km / 0.2 mi
Suzhou Center Mall
1 km / 0.6 mi
Jinji Lake
1 km / 0.6 mi
In City Shopping Mall
2.3 km / 1.4 mi
Dushu Lake
2.9 km / 1.8 mi
Fengmen Street
3.7 km / 2.3 mi
Suzhou City Moat
4 km / 2.5 mi
Suzhou Culture and Arts Center
4.2 km / 2.6 mi
Couple's Retreat Garden
4.5 km / 2.8 mi
Classical Gardens of Suzhou
4.5 km / 2.8 mi
Suzhou Pingtan Museum
4.5 km / 2.8 mi
Cangjie Street
4.7 km / 2.9 mi
Pingjiang Road
4.8 km / 3 mi
Suzhou International Expo Center
4.8 km / 3 mi
Yuanrong Times Square
5 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 379
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wired InternetExtra charge
- Wi-fiExtra charge
- Car hire
- Valet parking
- Airport Shuttle
Show 43 more facilities & services
- Room service
- Laundry service
- Bicycle hire service
- Babysitting service
- Multilingual staff
- 24-hour security
- Bellboy service
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities: 1
- Grill/BBQ
- Café
- Bar
- Restaurant: 3
- Smoking area
- Poolside snack bar
- Banquet hall
- Conference room
- Meeting room: 7
- Business centre
- Indoor freshwater pool: 1
- Game room
- Nightclub
- Sauna
- Steam bath
- Hot tub
- Massage
- Spa treatmentsExtra charge
- Hairdressing salon
- Spa centre
- Breakfast
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
SUITE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
DOUBLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LK-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 47 m²DBL.KG
Room overview
Non-smoking room- Room size
- 47 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
DOUBLE KING SIZE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 47 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
APARTMENT QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT LAKE VIEWAPARTMENT • LAKE VIEWAPT.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
APARTMENT LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
QUADRUPLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO LAKE VIEWSTUDIO • LAKE VIEWSTU.LK-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
STUDIO LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.LK-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
APARTMENT KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOM CITY VIEWQUADRUPLE • GUEST ROOM CITY VIEWQUA.CV-GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityW Suzhou
QUADRUPLE GUEST ROOM CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about W Suzhou
50
reviews shown
Sophia
It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Pansy
Conveyance of the location
Tao
Excellent
Verified traveler
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Ran
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Mark
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening.
Further, no cream in the container in the bathroom (a pain to call for more).
Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Further, no cream in the container in the bathroom (a pain to call for more).
Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Bernie
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Dashan
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring.
Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out!
However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways!
Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned.
Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out!
However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways!
Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned.
Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Chloe
Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Janet
Perfect
Love my stay. It was perfect. Super comfortable and clean.
Verified traveler
In room coffee (French press) is a mess and below expectations for such upscale hotel room
Andy
CP值很高
Very good location and very nice service
sabrina
Good stay
As usual very good
Verified traveler
The interior design was amazing especially the bathroom, really relaxing bathtub with music ... the bed was great too. I don’t have anything which I dislike... and Overall was satisfied with everything.. The location was great too which connects to a Suzhou Centre n have metro n lost of restaurants.
NEBruno
Exceptionally clean, modern, great amenities. The staff was very friendly and always eager to help.
Kin Wah Thomas
A stupid actress
I was offering free breakfast during check-in on 29 Aug 2019. I went to take breakfast on 31 Aug (Sat) in TORO LOCO. However the waitress couldn't find my record of having free breakfast, so I tell her to check my free offering from your computer system. Ridiculously that she keeps on asking me the name of the check in-receptionist :( ? what?
The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
The waitress name is called Eva in TORO LOCO! Poor training, stupid response to customer!
Joe
Hotel is great. Management is very good. Service still needs to be improved.
M.M
It was disappointing that the power supply of the hair dryer was broken.
P
We were very lucky and got upgraded to a very nice suite.
Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
Only wish the windows were clean on the outside so I can take better photos of the sunrise and the lake.
sandy
Great hotel
Very comfortable, automatic toilet with heated seat. Good bar and restaurants
Seyeoun
Nice experience in Suzhou
It was good i tried late night meal , it was little bit expensive but really delicious
I like hotel bar and service too good
And spa!! Really nice service
I like hotel bar and service too good
And spa!! Really nice service
David
\"W\" for Will stay here again
Great hotel in an upscale area. Great view of the lake and the bar with DJ in the lobby gives it a young and fun feel.
David
Great hotel with epic views
Fun experience, modern rooms and amenities. Great views. Great breakfast variety. Hard to beat the pool and spa view. Lobby is like a club - so great if you like that vibe. Not so great if you're looking for something quiet, but the rooms are quiet. Besides mall shopping and the Jinji Lake promenade there's not much to do around hotel. But it's not too far to the cultural side of Suzhou and the old streets.
Weng Kong
Very nice hotel! Clean. Food at all day dining and Chinese restaurant is fantastic.
Taewan
Always best hotel.. good location
Wan Lin
非常好，員工有禮，有效率，非常整潔，早餐選擇多，地點安靜，房間寬敞。
Yu Wai
设计感强/細緻位好
YuAn
飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
PYOUNG DAE
很好
Shu
Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Hei Man
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
HYOTAK
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
peng
很好，服务很周到
yu
还不错
Liu
就是服务在大堂有点多了，比如六七个人跟你问候，你要礼貌的回答，这样就比较烦了
kinaster
早餐丰盛，但其他都没什么特别
I-TSANG
设计感的酒店！
位置优越，充满设计感的酒店！
Sumin
전반적으로 만족스러웠던 W SUZHOU
직원들 너무 친절하고, 위치도 만족스럽습니다. 다른 부분들도 대부분 훌륭하다고 생각합니다.
다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다.
다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다.
YEOHOON
모든 면에서 만족스러운 컨디션. 피트니스와 수영장,조식,식당,룸 컨디션,어매니티 모두 만족스러웠음
Verified traveler
除了第一天入住 让我等到5点半 其余还不错
Verified traveler
细节需要提高
酒店环境不错 也比较新 员工也很热情。但是遇到两个事情我觉得是不应该发生的。1. 入住大约是当日下午3点多4点，酒店房间没有准备好，也没有备用的其余客房可以暂时休息。在等了约两个多小时后，还没有收到前台电话。一起问，原来房间早已准备好了，前台工作人员忘记通知我们了。2. 另外一朋友结婚预定的房间也遇到同样的问题，推迟到下午近6点才顺利入住。
King Sin
Nice place, good breakfast, acceptable service, convenient location, we overall satisfy our stay with W hotel.
HUANG
难忘的经历，遗憾的是泳池在维护，没有体验到
wenjuan
位置不错，服务需要提升。
Ling Li
蘇州W酒店很棒下次還會選擇這裡
Verified traveler
安静舒适，干净，服务态度好
KELVINCHEUNG
Stylistic design, good lighting effect inside the room. Delicious foods provide from Su Yan especially the friendly receiption from their staff !
Verified traveler
空調聲音太大聲，很吵，不好睡。
電梯內的味道不好，感覺應該是地毯的問題。
房間茶飲選擇很多，很棒。
房務人員服務很好。
健身房，泳池很棒。
衛浴設備很棒。
枕頭不好睡。
房間隔音效果不大好。
電梯內的味道不好，感覺應該是地毯的問題。
房間茶飲選擇很多，很棒。
房務人員服務很好。
健身房，泳池很棒。
衛浴設備很棒。
枕頭不好睡。
房間隔音效果不大好。
YANWEN
美好的旅程
算是苏州比较新的酒店了，维持了W酒店的一贯水准，很不错。入住整体感受很好，有机会再次入住
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W Suzhou
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