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Mercure Suzhou Jinji Lake

Suzhou - Jiangsu · China

No72 Xindustreet Suzhou Industrial ParkView location

8.6/10Excellent82 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.2/109.2
Amenities7.6/107.6
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Suzhou Jinji Lake

There are a total of 303 rooms at Mercure Suzhou Jinji Lake. The establishment offers Wi-Fi internet connection in communal areas. As this hotel features 24-hour reception, guests are always welcome. The premises offer accessible public areas. The car park may be useful to those arriving by car.

In case of need, travellers may avail for health and wellness services. Mercure Suzhou Jinji Lake may charge a fee for some services.

Read more about this hotelShow less

Located in Suzhou (Suzhou Industrial Park), Mercure Suzhou Jinji Lake is within a 5-minute drive of In City Shopping Mall and Gate to the East. This hotel is 1.2 mi (1.9 km) from Suzhou Center Mall and 1.3 mi (2 km) from Jinji Lake.

Make yourself at home in one of the 303 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Noise-free rooms not guaranteed Professional property host/manager China Green Hotel Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 58 per person
    • Rollaway bed fee: CNY 200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

In City Shopping Mall 1.4 km / 0.8 mi
Gate to the East 1.9 km / 1.2 mi
Suzhou Center Mall 2.2 km / 1.4 mi
Jinji Lake 2.5 km / 1.5 mi
Fengmen Street 3.1 km / 1.9 mi
Couple's Retreat Garden 3.2 km / 2 mi
Suzhou University 3.2 km / 2 mi
Suzhou Pingtan Museum 3.2 km / 2 mi
Classical Gardens of Suzhou 3.3 km / 2 mi
Suzhou City Moat 3.3 km / 2 mi
Cangjie Street 3.6 km / 2.2 mi
Guanqian Street 3.8 km / 2.4 mi
Pingjiang Road 3.8 km / 2.4 mi
Dushu Lake 4.1 km / 2.5 mi
Suzhou Coins Museum 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 345
  • Number of floors (main building): 10
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
Show 18 more facilities & services
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • Concierge
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 7 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Mercure Suzhou Jinji Lake

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 8 m²TWN.SU

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 10 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Mercure Suzhou Jinji Lake

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 8 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable5 photos

    Mercure Suzhou Jinji Lake

    DOUBLE SUPERIOR KING BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 7 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    Mercure Suzhou Jinji Lake

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    7 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Mercure Suzhou Jinji Lake

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 6 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Mercure Suzhou Jinji Lake

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Suzhou Jinji Lake

8.6
Excellent
82 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.2 /10
Amenities
7.6 /10
43 reviews shown
10/10
Exceptional
10 Jun 2026
Alan
Staff xiaohui is very helpful
Business
6/10
Pleasant
09 Oct 2025
Cathy
The service is not great, you have to ask them for the right things you need.
Leisure Family_with_children
4/10
Poor
12 Nov 2019
Robbie

Lovely Hotel - SHOCKINGLY POOR WI-FI

The hotel is in a great location. The rooms are clean, fresh, well appointed and really nice. THE PROBLEM IS THE WI-FI IS SHOCKING AND USELESS. There is the general Mercure connection or a connection in your room. The signal is good .... the bad point is using a VPN it drips every 1 minute. This is really no good when travelling on business and I need VPN to connect to my companies mail system. I complained every time but nothing is done. Unless this is solved I really can’t stay and work at this hotel. As part of the Accor chain you would think this is straight forward, but NO. I stay in Chinese national hotels that support VPN. This is really shocking this day and age and I have discussed with the hotel and so has my company ... no improvement 😡
Business
2/10
Poor
15 Oct 2019
Verified traveler
WiFi hopeless and staff unable to solve the problem. In a business hotel this is a BIG problem.
Business
8/10
Excellent
04 Jun 2019
Ian

All Excellent Let Down by Poor Internet

Only week point is internet speed / connects drops out. So frustrating for a top chain hotel that was recently opened. Internet connection and speed should not be an issue this day and age. Apart from that, everything excellent
6/10
Pleasant
30 Mar 2019
CHANGSHENG

not recommend

I felt the room is not cleaned enough, specially the ground... and bed is not comfortable at all...
Family
8/10
Excellent
10 Mar 2019
Masa
Located in a very convenient place. There are many restaurants and shops nearby. Room is new and clean, but it was disappointed that TV controller did not work well and was not able to watch any TV programs.
Leisure
8/10
Excellent
10 Mar 2019
MIke
It locates in a very convenient area which has many restaurants or shops. Room is clean and amenities are good. Some drinks in a fridge were offered free of charge. It was regret that TV controller did not work well and I could not watch any TV during my stay.
Friends_and_family Family
10/10
Exceptional
03 Jan 2019
Verified traveler

Great stay. A new gem!

Spacious room, comfy bed, great location (in a modern yet quieter area of Suzhou and located near metro station), easy to find taxis nearby, good eateries nearby.
Partner
8/10
Excellent
07 Dec 2018
Verified traveler
Overall I’m happy with my stay, just one point I ready don’t understand why the house keeper didn’t wash the cup on the daily clearing?
8/10
Excellent
14 Apr 2026
Dongwon
주차 불편
8/10
Excellent
14 Apr 2026
Seunghyeok
위치 좋음
Business
10/10
Exceptional
16 Jan 2026
亨
スタッフの方も丁寧で、赤ちゃんにも大変優しいホテルでした。
蘇州園区に来る際は、こちらのホテルをまた利用させていただきます。
Leisure Family_with_children
8/10
Excellent
21 Jan 2025
Verified traveler
출장으로 다녀왔습니다. 불편한 점 없고, 교통 편리하고 주변에 편의 시설이 많습니다.
Business
10/10
Exceptional
13 Nov 2024
Dominic

A good hotel

A good hotel
Business Self
8/10
Excellent
27 Oct 2024
Ting Chen
無線網路的穩定性實在是有待加強,時好時壞,看似有訊號但是一處在於上線、斷線的循環中…
10/10
Exceptional
27 Sep 2024
Sicheng
Nice stay
Leisure Family
8/10
Excellent
07 Mar 2024
TAIJIN
난방이 고장나서 방이 좀 썰렁했지만, 대체적으로 깨끗하고 위치도 괜찮은것 같네요. 조식은 먹을게 별로 없습니다
Business
10/10
Exceptional
09 Jan 2020
勝鴻

好到無可挑剔

真心不錯,簡單,乾淨又大方,位置又是蘇州黃金位置
4/10
Poor
26 Nov 2019
Matt
I had requested Non smoking room, but smoke and cigarette disgusting smell came from other room all the time so much that I couldn’t slept well.
Business Self
8/10
Excellent
05 Nov 2019
CHUN MING
蘇州商務旅遊的好地方
Business
10/10
Exceptional
21 Sep 2019
Connie
整體都還不錯,酒店干淨,舒適,大堂還有咖啡、餅乾,而且離景點都比較近,附近有大型商場,下次有機會還會入住
Leisure Friends
10/10
Exceptional
15 Sep 2019
Verified traveler
フランス系のホテルなのにワインオープナーが置いてない
Friends_and_family Partner
10/10
Exceptional
01 Sep 2019
Koichi

申し分ない条件

申し分ない条件。
8/10
Excellent
15 Aug 2019
Verified traveler
交通の便利も良くコンビニも食事をする所も近くにあり良い
Leisure Self
10/10
Exceptional
02 Aug 2019
Verified traveler
smells not good in bathroom! The people work in this hotel are very nice!
Business Self
8/10
Excellent
02 Jul 2019
yuki
良い点はホテルが全体的に清潔。最新式のウオシュレットがあり快適。冷蔵庫のソフトドリンクが無料。不満点としては部屋の壁が薄く、隣室の音が聞こえる。日本語のテレビ放送に対応していない。朝食の開始が6:30からなので、6:00スタートぐらいまで早めて欲しい。全体としては満足できるホテルです。
Business Self
8/10
Excellent
28 Jun 2019
sun ming

法式風格,舒適

雖不是豪華酒店,但住起來覺得很舒服,管理好
交通便利
10/10
Exceptional
21 Apr 2019
Verified traveler
立地もホテル設備も完璧でした。部屋の入口付近の壁が薄いのか、廊下の声が聞こえる以外は快適に過ごせました!
Leisure Self
4/10
Poor
17 Apr 2019
Verified traveler
英語が話せるスタッフがいない
Business Self
8/10
Excellent
18 Mar 2019
JEONGIL

사용시설

TV 보기가 매우 불편산것 빼고는 좋아요, 특히직원들의 친절 매우 훌륭합니다
10/10
Exceptional
12 Mar 2019
Verified traveler

쑤저우 머쿠어 호텔 좋아요.

2018년 8월에 오픈한 호텔이라서 깨끗하고 시설도 좋았습니다.
딱 필요한부분만 잘 준비 되어 있었고, 침대시트랑 침구가 깨끗해서 잠자리 편했습니다.
8/10
Excellent
01 Mar 2019
HUNG CHANG
整體來說還可以,美中不足是早上被服務人員敲門吵醒,以為房間沒人住,酒店內部管理資訊有問題。
Family
10/10
Exceptional
16 Feb 2019
Junhua

新

挺好的 新
Family
10/10
Exceptional
19 Jan 2019
Chan Hung

Excellent choice

Very nice hotel and the price is good.
However not convenient for guest without China mobile number.
Breakfast tastes great.
10/10
Exceptional
16 Jan 2019
NAKAGAWA

快適でした。

新しいホテルなので、部屋も設備も綺麗でした。朝食も美味しかったです。朝もタクシーを呼んで頂けて、助かりました。場所も地下鉄の駅や、商業街も近くで便利です。30/31階に乾燥機能付洗濯機が無料で使えて便利です。また利用したいと思います。
8/10
Excellent
27 Dec 2018
TINGYAO
Nice hotel. Cost effective.
10/10
Exceptional
20 Dec 2018
Bryan
very nice!
10/10
Exceptional
15 Dec 2018
Huihsing
房間乾淨
8/10
Excellent
01 Dec 2018
Verified traveler
外部环境不行,服务态度不错,办理各种手续都非常快捷。卫生条件也不错。没有免费的电视节目可看。网速比较快。
10/10
Exceptional
18 Nov 2018
Hao Yi
整體都不錯,房間新,飯店的位置也很方便,出去後很多商場
4/10
Poor
15 Nov 2018
Verified traveler
Wifi environment is not friendly to foreigners who do not have china mobile phone no.
8/10
Excellent
10 Nov 2018
koji
施設は新しくてきれい。洗浄便座があったので快適に過ごせた。朝食もおいしかった。ただテレビが映ったり映らなかったりしていた。

Location & surroundings

Mercure Suzhou Jinji Lake
No72 Xindustreet Suzhou Industrial Park, Suzhou, China

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Mercure Suzhou Jinji Lake

62 hotel photos