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Park Hyatt Suzhou

Suzhou - Jiangsu · China

69 Xizhou Road Suzhou Industrial ParkView location

8.6/10Excellent13 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort9.8/109.8
Condition8.8/108.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Park Hyatt Suzhou

For those seeking an exceptional experience, Park Hyatt Suzhou delivers a tailored, luxurious experience and an authentic culinary journey. From its elegant guest rooms and exquisite, traditional Suzhou garden to immersive culinary concepts and state-of-the-art meeting spaces, the hotel is inspired by the rich culture and history of Suzhou.

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With a stay at Park Hyatt Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 3-minute drive from Jinji Lake and 6 minutes from Gate to the East. This luxury hotel is 5.7 mi (9.2 km) from Suzhou University and 6.3 mi (10.2 km) from Pingjiang Road.

Treat yourself to a stay in one of the 178 individually decorated guestrooms, featuring indoor private hot tubs and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Unicode Support false Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 6:30 AM to 10:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
    • Airport shuttle fee: CNY 1300 per vehicle (one-way)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Suzhou Ferris Wheel 1 km / 0.6 mi
Jinji Lake 1.6 km / 1 mi
Yuanrong Times Square 2 km / 1.3 mi
Suzhou International Expo Center 2.1 km / 1.3 mi
Suzhou Culture and Arts Center 2.5 km / 1.6 mi
Gate to the East 6.4 km / 4 mi
Suzhou Center Mall 6.4 km / 4 mi
Dushu Lake 7.1 km / 4.4 mi
In City Shopping Mall 8 km / 4.9 mi
Fengmen Street 8.1 km / 5 mi
Suzhou City Moat 8.5 km / 5.3 mi
Cangjie Street 8.8 km / 5.5 mi
Suzhou University 9.2 km / 5.7 mi
Classical Gardens of Suzhou 9.3 km / 5.8 mi
Couple's Retreat Garden 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 178
  • hotel
  • MasterCard
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Room serviceExtra charge
Show 14 more facilities & services
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Meeting room: 6
  • Business centre
  • Indoor freshwater pool: 1
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV-1

    Photos are not available for this room type.

    Park Hyatt Suzhou

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Park Hyatt Suzhou

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Park Hyatt Suzhou

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Park Hyatt Suzhou

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK-1

    Photos are not available for this room type.

    Park Hyatt Suzhou

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Park Hyatt Suzhou

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK-2

    Photos are not available for this room type.

    Park Hyatt Suzhou

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Park Hyatt Suzhou

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Park Hyatt Suzhou

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Park Hyatt Suzhou

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Park Hyatt Suzhou

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV-1

    Photos are not available for this room type.

    Park Hyatt Suzhou

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Park Hyatt Suzhou

8.6
Excellent
13 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
9.8 /10
Condition
8.8 /10
Amenities
8.4 /10
5 reviews shown
2/10
Poor
03 Feb 2026
Anqi
Room is way too warm, the air is blocked, can’t breathe
6/10
Pleasant
30 May 2024
Wei
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Leisure Family
10/10
Exceptional
19 Mar 2026
chinching
很喜歡房間的空間感,寬昶,舒適感十足,回到房間有安定,輕鬆和舒適的心情。
房間的整理、清潔工作做的很徹底盡責,每天都是新的一天。
值得選擇優質高尚酒店
Partner
8/10
Excellent
23 Oct 2025
chinching
旅館整體品質良好,但未見進步。服務人員的服務態度逐漸失去熱忱了。
房務工作包括房間整理清潔較以前馬虎許多。
Business
10/10
Exceptional
15 Apr 2024
JWan
like the gardening a lot... remind me of the Park Hyatt Kyoto
Partner

Location & surroundings

Park Hyatt Suzhou
69 Xizhou Road Suzhou Industrial Park, Suzhou, China

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Park Hyatt Suzhou

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