Courtyard Suzhou

China , Suzhou - Jiangsu
SUZHOU, 188 Xinghai Streets Suzhou Industrial Park
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75 reviews shown

10/10

Exceptional

27 Nov 2025

TIEN-WU

Nice hotel

Business Self

10/10

Exceptional

09 Jul 2025

Aytac

Good price good service

Business Family

10/10

Exceptional

31 May 2025

Wonderful location, right next to the subway.

8/10

Excellent

10 Mar 2025

Zsuzsanna

its a good hotel, i was say average

Business Self

10/10

Exceptional

11 Feb 2025

Xueying

location is good

10/10

Exceptional

09 Jun 2024

Selene

Surprised to see security patrolling the floors regularly. Felt safe!
The property scores on all points.for me.

Leisure Family

8/10

Excellent

25 May 2024

Great location, minutes walk to the subway station.

Leisure Partner

8/10

Excellent

07 Apr 2024

Kevin

Our room had a broken mattress spring. We called the front desk. The lady at the front desk was super friendly and took care of it immediately. Will definitely be back!

Business_and_leisure Partner

10/10

Exceptional

03 Mar 2024

Olivia

Very good

Felt at home at this hotel. Definitely consider to stay again. Recommend this hotel to my friends.

Business

8/10

Excellent

26 Nov 2023

Tai

This is a really pretty hotel. Rooms are clean, spacious and up-to-date. Hotel has a pretty fancy feel. And the gym was ok too (which is an accomplishment for hotel gyms in general). Service was top-notched. The hotel concierge, Lucky, went the extra mile to help my get a cab all the way to Shanghai. He deserves a huge shout out and is the reason I would recommend this property!

Leisure Family

10/10

Exceptional

09 Mar 2023

Cindy

Clean , good service

Business_and_leisure Self

6/10

Pleasant

06 Sep 2020

david

Room had bits of rubbish under bed side table and cabinet. Tv was also not working

Business

8/10

Excellent

09 Jul 2019

Carlo

Very good hotel in Suzhou SIP

Good service and well located in Suzhou SIP (near undergroud, near Suzhou centre and many restaurants).

10/10

Exceptional

07 Jul 2019

KAR HEONG

Friendly and nice staff at lobby

10/10

Exceptional

10 May 2019

NicolePeiLing

Great location

It was great. The breakfast has a wide selection of food to choose from. I loved their bakery especially their breads.

Friends

2/10

Poor

22 Dec 2018

Verified traveler

Room 1930. Very very old hotel. Reserved for double bed, given king bed. No coffee or tea in the room. Wifi not working. Open drawer and it's dusty.

10/10

Exceptional

11 Sep 2018

Verified traveler

Enjoyable stay!

We enjoyed the 3 nights at Courtyard. Service was excellent. Buffet breakfast was very nice having good varieties and quality in both Chinese and western foods. Hotel in a very convenient area with subway across the street and lots of eateries in the nearby Suzhou Center (shopping mall).

Partner

10/10

Exceptional

20 Aug 2018

Koh

My 2 days stay in Courtyard by Marriott Suzhou

Overall, the stay was great. The room is clean and the service rendered was awesome. Will definitely come back again.

Keep up the good work!

Cheers
Jackson

10/10

Exceptional

08 Aug 2018

STANLEY

Good service

The service of the hotel is excellent. The executive lounge can be a bit crowded in the evening . Overall the stay is good.

10/10

Exceptional

16 Jun 2018

Verified traveler

Very friendly staff & super convenient location to many amenities.

10/10

Exceptional

14 Jun 2018

Anton Tandy

Excellent experience

It was an excellent experience - quick check-in, good breakfast, excellent location (within CBD) and close to Suzhou Center.

10/10

Exceptional

16 Apr 2018

DECLAN

Great location close to shopping and food outlets. Metro outside the hotel is only a few stops from the old town

8/10

Excellent

11 Nov 2017

Verified traveler

Stayed here while visiting a relative. Great central location which made it easy to get around Suzhou. Good selection of shops nearby and the subway entrance was a very short walk from the hotel. ( the subway is clean, efficient and great value for money). All staff were friendly and helpful. I thoroughly enjoyed my stay here and would recommend this hotel to anyone visiting Suzhou

6/10

Pleasant

30 Sep 2017

Verified traveler

I book a room for three people, but only 1 set of toiletries provided. I doubt why hotel charged for extra guest fee in this manner. I called front desk for extra set.
The next day, the housekeeping staff threw away the toiletries and served 1 set of toiletries again. First, not environmental friendly and even not practice all for three guest room.
Air conditioner not functioned properly, feel hot most of the time.
Not comfy in the stay.

8/10

Excellent

05 Mar 2017

Samantha

Great Location

This hotel was in a great area of SIP close to several bars and restaurants. It is easy to access from Xinghai Square metro and the beds are super comfortable.

Partner

10/10

Exceptional

03 Mar 2017

Jerome

Convenient, comfortable hotel.

Good Hotel with an awesome bar outside and then down a flight of stairs nearby.

10/10

Exceptional

17 Feb 2017

Verified traveler

Excellent

Excellent hotel. Highly recommended hotel. Very good breakfast, room facilities

8/10

Excellent

15 Jan 2017

Edward

Very well maintained hotel in the heart of SIP with easy access to the financial area, Jinji Lake and SIP based businesses. Choice of food at buffet breakfast and dinner was very extensive and all staff were very helpful.

10/10

Exceptional

28 Nov 2016

Jeanette

Business hotel with personal touches!

This was one of my best hotel stay experience in China! Service was fantastic - we were greeted at breakfast one morning by a manager who asked how our stay was and if there was anything that needed improvement, so we mentioned that there was a slight gap in the shower door. When we returned to our room that night, the gap had already been fixed. They also sent a birthday cake to the room of one of our colleagues on her birthday. The rooms are large with comfortable beds, breakfast was plentiful each day, and the gym provided sufficient equipment for a good workout. The only recommendations I have are perhaps the hotel can provide pillows of different firmness as the current ones are a little too soft, and that the gym should provide disinfectant wipes so guests can wipe down equipment after use. Overall a 5-star experience.

10/10

Exceptional

15 Nov 2016

Kenneth

Great hotel at good price

efficient check in and check out. friendly, English speaking staff, near many Western hangouts

10/10

Exceptional

11 Jun 2016

Comfortable hotel within SIP

Comfortable hotel of sizeable room within SIP and opposite the Xinghai Square station on Metro Line 1. Was surprised not to find complimentary tea/coffee in the hotel room although there's an electric kettle.
Had breakfast at a Starbucks nearby. There's also a local coffee joint in the building next to the hotel and a tea shop selling high grade tea leaves.
Arrived too late to go to Zhouzhuang or Tongli water towns which are 1 hour/45mins drive away from Suzhou city and concierge suggested ShanTang Street which you can easily get to on the Metro Line 2 and there is no admission fees. You can try the different street food for a great cultural experience.
We learned a valuable lesson - book your high speed rail ticket Online early and collect it at the railway station. If you booked your train to depart from Hongqiao Railway Station, be sure to arrive at least 2 hours earlier to collect your ticket as the ticketing queue is generally very long. Then buy your return ticket in advance immediately after you arrived in Suzhou.
Had dinner at the DeYueLou Restaurant on the Jingji Lake which served delicious local fare but be prepared to wait as the queue is long.
Mark He, the hotel concierge is most knowledgeable and helpful and gives good suggestions to places of interest, assisted in calling up restaurants to check table availability and gets you a taxi.

8/10

Excellent

16 Apr 2016

Comfortable and strong Wi-Fi in room

The hotel was clean, comfortable and in a great location. Staff were friendly and accommodating.The Wi-Fi IN room better than others hotel.

Partner

10/10

Exceptional

29 Jul 2015

Vincent

Good location and service

The hotel is very new and close to subway! The neighborhood is also safe and with many good restaurants around. The room is clean and quiet. I have a pleasant stay in this hotel with my family. The only downside is its distance to the old town. Fortunately, the subway station is just across the hotel.

Family

10/10

Exceptional

21 Apr 2015

Verified traveler

Nice hotel next to a subway stop

Great hotel, right next to the subway! It is a little far from the city centre though. We took the subway around to visit most of the attractions as it was difficult to get taxis.

Family

10/10

Exceptional

08 Sep 2014

Verified traveler

comfort bed, good food

overall satisfied, all within expectation as before arrival

8/10

Excellent

10 Apr 2014

Ricky

Clean and spacious room

I stayed for only one night but found it very clean indeed. The hotel stuffs were nice and very informative.
Although I had to go to putong airport in a short notice, the concierge arranged a taxi with a good discount!

10/10

Exceptional

05 Dec 2013

Shamsuddin Riazuddin

It was a pleaseant stay and hotel employees took good care of us.Keep up the good work.

10/10

Exceptional

01 Sep 2013

GTG

Great Experience on Executive Lounge Floor

Staying on the executive lounge floor was very comfortable. About the only minor negative thing was the group of guys that would smoke in their room with the door open.

10/10

Exceptional

30 Aug 2013

Verified traveler

Great Business Hotel

This is a great business hotel at least on the Executive level. Nothing to complain of except the smoking allowed on the floor that made walking through the hallway less than pleasing. But, at least it didn't make it into my room.

8/10

Excellent

31 Mar 2013

hugh

Great location

This is a nice hotel in the newer part of suzhou, close to jinji lake and with a few good restaurants nearby. Right next to the subway station (Xinghai square). The rooms are nice,with european chinese and uk plug sockets.William gave me some advice on what tourist destinations to go to, useful as i was only there 2 days. The pool was ok but a little small,not great for swimming laps but otherwise fine,there is a sauna although there is no frosted glass so its a good thing it is on the 27th floor. I didn't eat at the hotel so can't comment on the food. I had a slight problem with electrics in my room but it was fixed immediately. The lobby is on the 4th floor, handy to know before you check in. The staff speak perfect english which is refreshing. All in all a decent place to be if you are in suzhou for a few days

10/10

Exceptional

02 May 2012

Jane

Excellent Hotel

We had a very enjoyable 3 night stay at the Courtyard. It was well worth paying extra for an executive room which gave us access to the lounge. It was on the 25th floor and supplied a good choice of snacks and drinks. The hotel is only a few years old so it is still in very good condition, the bathroom was immaculate and the bed was comfortable with a good mattress. We had the choice of breakfast in the executive lounge or in the restaurant on the 4th floor. We preferred the restaurant, even although it was busier becasue the buffet was topped up more often and was therefore hot. The hotel is in the Suzhou Industrial Park which is more residential than industrial with wide boulevards and shopping malls. The lake is within walking distance where we found a few western style restaurants and bars. Suzhou city centre is only 20 minutes by taxi. We couldn't fault this hotel and found all the staff to be very polite and helpful.

8/10

Excellent

16 Mar 2026

Gian luca

Buona posizione vicino ai centri commerciali

Business

10/10

Exceptional

07 Mar 2026

Dorthea

Stort værelse, rigtig god beliggenhed

Self

10/10

Exceptional

05 Feb 2026

okada

少し古さを感じる部分はあるが、清潔で快適です。朝食も種類が豊富で楽しむことが出来ました。

Business

10/10

Exceptional

03 Jan 2026

JAEHO

좋앗어요

10/10

Exceptional

28 Dec 2025

Takashi

スタッフの対応はとても丁寧、客室も清潔で快適に過ごすことができました。

Business Self

10/10

Exceptional

09 Nov 2025

Yehoon

직원 친절

Business

10/10

Exceptional

27 Jul 2025

Simón

Excellent

Business

10/10

Exceptional

25 May 2025

Sei

スタッフの対応が良く気持ちよく過ごせました

Business Self

8/10

Excellent

06 May 2025

Verified traveler

蘇州遊

離東方之門很近，服務親切熱情

Self

10/10

Exceptional

19 Apr 2025

JOONHO

주변에 볼만한게 많고 교통편리해요

10/10

Exceptional

23 Mar 2025

Spencer

CP值很高的酒店，交通非常便利，值得以住在住

Business

10/10

Exceptional

23 Mar 2025

Gian luca

Ottima posizione comodo a tutti servizi

Business

10/10

Exceptional

07 Mar 2025

CHIH JEN

舒適方便

離地鐵站與金雞湖近，旁邊就是地下街餐飲選項多，早餐豐富，房間空間大。唯一抱怨入住時前台沒告知可使用行政酒廊。

Business

10/10

Exceptional

25 Dec 2024

TAIKUN

Thanks

Business

10/10

Exceptional

07 Aug 2024

HYUNJOO

아주 좋아요

6/10

Pleasant

16 Jun 2024

Siu Cheong

First of all when i check in , the front desk staff told me the room type i booked is not available and she can offer a free upgrade to me to a executive room with bigger room size but the shower and bath tube are integrated. i was no choice but accepted the offer. Actually the room is big but the facilities are very old . 1. the freezer is like a display box w ligithing , it is totally not work and even hoter than room temperature. 2. As mentioned earlier , the shower and bath tube are integrated, the bath tube is quite hight so we need jump into the bath tube to take shower everytime . 3. the wifi is quite slow like 3 to 4 MB per sec. 4 the curtain not good enough to block the sunlight , so u will be wake up by sunlight in the morning around 6am . 5. the lighting inside the closet very funny , it suppose will turn off xx secs after close the door but it will actually keep turn on .. off .. on ..off in xx secs no matter the door is open or closed wnd the worse thing is it will sound \"dic\" everytime when the light is on or off. so u will hear dic ... dic ... dic .. dic .. whole night when u sleeping.

Honestly the.location of the hotel is very good and convenience, it is very close to subway and biggest shopping mall but maybe it is time to revolute.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Gian luca

Buon 4 stelle nella zona commercialwb

Business

10/10

Exceptional

11 Apr 2023

Chor Yuen

Convenient place

Convenient place for touring around

Partner

6/10

Pleasant

08 Oct 2020

Verified traveler

가족여행

프런트의 친절함에는 감사드리며, 호텔은 청결하고 편안했던 반면, 조식부폐 음식의 종류와 수준이 떨어지고, 일부 서비스 요원(그릇을 치워주거나 음료,커피 제공시 태도)의 기본 마인드 수준은 많이 떨어져 교육이 더 필요할 것으로 여겨짐.

Friends_and_family Family

8/10

Excellent

26 Jul 2020

Verified traveler

スタッフの対応，清潔さ，朝食等、全般的に満足しました。

敢えて言えば、防音性の不足、シャワー室丸見え、が気になりました。

Friends_and_family Family

10/10

Exceptional

03 May 2020

fuliang

总体感觉还不错，早餐也很丰富，

Friends_and_family Family

8/10

Excellent

19 Apr 2020

出差商旅

Business

10/10

Exceptional

02 Jan 2020

Baolan

Very nice hotel, close to subway, very convenient

Friends_and_family Family

8/10

Excellent

27 Nov 2019

Verified traveler

デポジットはどうなっているのか？

とても広く快適な部屋でした。
テレビがつかなくて困りましたが、すぐに対応してくれて助かりました。
ただデポジットをチェックイン時にカード支払いしたのですが、
それをもどしてくれたかなどの説明がなく
もどっているかが、いまだ不明です…
必要な時はうるさくて言うのであれば、
戻す時も一言くわえるのが普通ではないでしょうか？
そのほかは問題ありませんでしたが。

Friends_and_family Friends

2/10

Poor

14 Nov 2019

Verified traveler

本当に災厄だった、絶対に2回目に行かない

Business

8/10

Excellent

01 Sep 2019

hideaki

在苏州舒服的酒店

今回も出張時に利用させて頂きました。
とても素晴らしくくつろげる部屋と、
朝食のクロワッサンがとても美味しいです。是非ご賞味ください。

10/10

Exceptional

17 Aug 2019

宏儒

很舒適

10/10

Exceptional

28 Jul 2019

Verified traveler

최근 한국인 매니저가 새로 왔는데 정말 친절하고 투숙객을 하나하나 세심하게 잘 챙겨줌...

Business Self

6/10

Pleasant

21 Jul 2019

Yang

very average experience....

well, i am disappointed about the stay in the hotel. toiletries are Incomplete and the total style is too old and not that clean. also some facilities do not work, such as electronic scale..
do not recommend for a second stay.

Partner

10/10

Exceptional

10 Jun 2019

Verified traveler

소주 방문

호텔에 근무하시는 모든분이 매우 친절하시고 특히 조식이 매우 좋았습니다.
호텔 위치가 소주중심 옆에 있어 이동이 매우 편리하고 야경이 매우 멋진 곳입니다

10/10

Exceptional

30 Apr 2019

Connie

It was a true pleasure to stay at this hotel especially due to the commitment and extraordinary service from all staff members!