Arc Hotel

Albania , Tirana District
TIRANE, Rruga Milto Sotir Gura, Unaza e Re
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100 reviews shown

8/10

Excellent

02 May 2026

Deborah

My room was on the second floor and faced the entrance to the hotel. The windows were closed, but the sound of guests outside late at night was audible. Otherwise, the room was impeccably clean and all amenities in place. I didn’t need to run the AC as it was late April and the weather was cool. The staff was very helpful.

6/10

Pleasant

29 Apr 2026

Matthew

The entry way light was burnt out. The bathroom had a couple issues. The plumbing for the sink was loose but still worked. The toilet seat was also loose and moved around while in use.

Family

10/10

Exceptional

28 Apr 2026

Martha

The room was so big and nice!

4/10

Poor

20 Apr 2026

Maria

The location was excellent—conveniently close to GW and the Metro—and the staff was helpful and friendly. However, as other guests have noted, the hotel is in urgent need of improvements to its HVAC system. Despite temperatures around 40°F, there was no heating available. Thankfully, the staff provided a space heater and extra blanket, but overall it was not a pleasant experience.

Family_with_children

6/10

Pleasant

20 Apr 2026

Jimmy

Good people, don't have breakfast

Partner

10/10

Exceptional

09 Apr 2026

Marc

The air conditioning was turned off the first night so that was a bit disappointing but there was a cold front that came in the next day so it worked out.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Margaret

It was good!

Partner

10/10

Exceptional

04 Apr 2026

Neeraj

Good.

8/10

Excellent

02 Apr 2026

Alexandria

Parking was difficult and it wasn't very stroller friendly. The room was nice and its distance to things was easy to walk to or grab the subway.

Family_with_children

10/10

Exceptional

01 Apr 2026

Maria Rhomeva

Very easy to go along the tourists spots and the room is clean. Staffs are very welcoming and friendly especially Ian.

Friends

8/10

Excellent

01 Apr 2026

Eric

Clean room. not far from a Metro station. Heating was defective in our room and it got cold at night. but, at their defense, I did not complain myself about the issue.

Partner

8/10

Excellent

31 Mar 2026

Tania

The room was clean. The temperature was colder than expected and the room itself was freezing even with the AC turned off. The heater was shut off for the season. I do call front desk and they provided a space heater and an additional blanket. But my first night was very cold.

Friends

10/10

Exceptional

30 Mar 2026

Manuel

The location is ideal! A lot of restaurants very close and walkable distance for the tourists places. Clean and nice rooms. The staff was very friendly and communicative. Although for the end of the season (winter) the city does not allow the hotel to use heat they provide us a couple of warmers and solve the problem. There are parking spots at the property. My family wanted to stay again !

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Cynthia l.

There was parking on the street. We were able to get a spot close but that was lucky. Apparently, the garage only had 4 spots. It was a great location- about 1 mile walk to Georgetown.

Partner

8/10

Excellent

29 Mar 2026

Anabeth

Clean room, great location, conveniently located near restaurants, grocery and metro station. Be aware there's no air conditioning in the rooms, which can be inconvenient during summer months. You can open windows part way for ventilation.

Family

4/10

Poor

29 Mar 2026

Paul

Parking is difficult unless you want to pay the daily Valet fee of $60, otherwise it is street parking where you have to move your car every 2 hours from 9am to 7pm M-F.
The TV had a crack but did affect the image and the remote volume doesn’t actually control the volume anyways.
The fridge door was crooked so that was a pleasure to close.
Most importantly the bed was worst than the one I slept on in Afghanistan. Old spring style mattress with a “pillow top”.

Business

10/10

Exceptional

28 Mar 2026

Jonathan

Large room, comfortable!

Self

10/10

Exceptional

27 Mar 2026

Annie

We booked two of the junior suites and had a lovely stay. Natasha at the front desk greeted us warmly and even offered us towels to dry off when we came in after a huge downpour. The taller gentlemen at the front desk was also helpful with checking in and making sure our stay was comfortable. Unfortunately one of our rooms wasn't ready at check in and was not ready until 7pm. There was a tornado warning which meant linen delivery was late but the manager kindly gave us 50 percent off our room for that first night. Both doormen were also fantastic. There was one women at the front desk who wasn't as nice and just seemed to be angry at the world. But overall excellent service at this hotel.

Location was great. We were close to supermarkets and all the major monuments and museums. Trader Joe's and wholefoods are walking distances away.

Our rooms were spacious, comfortable and clean. Heating was a little too effective and got too hot for our liking so we just turned it off and kept it off during our stay.

We would definitely stay here again when we come back to DC!

Family_with_children

6/10

Pleasant

27 Mar 2026

Ethan

Google tv wasn’t working and the thermostat don’t work properly

10/10

Exceptional

27 Mar 2026

Daniel

Great staff--very helpful and accommodating. Comfortable, clean and quiet room.

Self

2/10

Poor

27 Mar 2026

Jeanne

When we checked in, our room was 77 degrees. We turned on the air conditioner, and the temp rose to 84 degrees in 10 minutes. We called the front desk (they answered after 15 rings) to find out what the problem was. They said there was NO AIR COND in March, only heat. They offered to give us a tiny fan. We sleep in a sauna, it was miserable. I cannot believe that a supposedly upscale hotel in Wash Dc in the year 2026 does not let guests control the temp in the room in mid-March. It was a miserable night in that sauna. Stay anywhere else,

Family

10/10

Exceptional

26 Mar 2026

Melissa

ARC Hotel was great! Staff was amazing and recommended so many local places to go eat! Check in was a breeze! Location was close to tram and GWU. Five stars!!!

10/10

Exceptional

25 Mar 2026

Maria

Everything was great just missing bath road.

10/10

Exceptional

25 Mar 2026

Andrea

Very nice location and clean

Partner

10/10

Exceptional

24 Mar 2026

Jim

Good

8/10

Excellent

23 Mar 2026

Sousan

Location is near the metro and shopping center. We arrived early and they were so kind to let us check in early morning.

Friends_and_family Family

2/10

Poor

23 Mar 2026

Carlos

The attendants are incredibly unfriendly and rude; they lack any customer service training to answer questions or provide assistance. This is the most terrible place I have ever visited. Do Not refers any ones

8/10

Excellent

23 Mar 2026

Natalie

Friendly and accommodating staff at all levels.

Partner

6/10

Pleasant

21 Mar 2026

Alexie

Easy check in

Partner

8/10

Excellent

21 Mar 2026

Teresa

Nice area of the city. We walked to restaurants and to Trump/Kennedy Center. We were close to metro stop at this hotel. Hotel was very clean. The check-in process was absolutely horrible. We arrived at 4pm and our room wasn’t ready yet. There was only one person working the front desk and she did the best she could but was overwhelmed with many guests showing up at the same time to check in. We waited just over an hour to get checked in. For our trouble she upgraded our room which was nice.

Friends

10/10

Exceptional

21 Mar 2026

Rudy

Convenient location. Friendly staff.

10/10

Exceptional

19 Mar 2026

Kimberly

Property needs to do a better job communicating parking. Where to park. What parking is or isn’t available.

Family_with_children

6/10

Pleasant

19 Mar 2026

Katharine

It looks old and in disrepair. The security situation was kind of scary as I was in a room that dead-ended at the end of a long corridor. My neighbor (who ended up being a nice man) arrived immediately behind me last night and scared the crap out of me. Similarly a hotel employee knocked on the door late at night asking whether my TV was working. Felt unsafe.

Self

10/10

Exceptional

19 Mar 2026

Ismat

The host were excellent, and it was homely. Just before giving room, everything should be checked if they are working properly. I like this place, will stay again if I am at DC, my favorite hotel.

Self

10/10

Exceptional

18 Mar 2026

Alexandre

good location, good value

Self

8/10

Excellent

17 Mar 2026

Inga

The room is clean. The floor in the shower is very slippery. We were on 8th floor and the room got very hot after the warm day. Unfortunately, their system only can work as a heater OR ac, but the staff gave us a fan and we had to keep one window open. Overall the stay was good. Will be coming again.

Self

2/10

Poor

16 Mar 2026

Cinthia

Nao entendo como o um hotel desse é tao bem avaliado.
Quarto tem um tamanho bom, camas boas, é limpo, proximo do metro, porem eu nao me hospedaria novamente. O banheiro nao tem box, e nem banheira, vc toma banho e o banheiro molha inteiro, cheiro de esgoto, estavamos em 4 pessoas e só tinha 2 toalhas, ligamos para pedir mais toalhas, porem ficamos esperando e nada.
Achavamos que tinha estacionamento, porem nao tem.
Em cima da mesinha tem um vidro que sai facilmente, nada seguro para quem tem criancas.
Na proxima vez que eu for pra Washington eu investiria um pouco mais e ficaria em um hotel bom.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Kasana

We ended up getting her a little bit earlier and we just wanted to drop our bags off at the front desk. The woman at the desk allow us to check in earlier than 4 PM which we loved the rooms were clean and spacious and the property was quiet. We would absolutely stay here again.

Self

10/10

Exceptional

16 Mar 2026

Christin

We were worried about parking since we didn't want to pay the daily rate but there was plenty of parking on the street our entire stay. The tv volume in our room didn't work & the couldn't be accommodated but it was fine we ended up just staying up talking until we fell asleep. All the staff was very kind & helpful. I did pre-check in so it went quick & smooth. The area was surprisingly quiet for it to be such a busy location. I would definitely stay again.

Friends

8/10

Excellent

15 Mar 2026

Rocio

Clean

Family_with_children

6/10

Pleasant

15 Mar 2026

Jessica

Room was very clean and the staff were friendly. The water pressure in the shower left some to be desired. The tv volume in our room barely functioned. We had to turn it to max and have captions on in order to semi-understand understand our show. The room’s climate control is controlled by the building as a whole which was a bit frustrating as the room was stuffy and our only recourse was to open the windows which didn’t have screens.
Beds were comfy and as preciously stated, clean.

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

Darrell

I mean everything was fine. My tub was kinda a little chippy, but that’s because they look like you know they just missed the area, but it wasn’t bad. I was told that the TV could cast to my phone which was a lie because it did not happen but other than that, it was a good place.

10/10

Exceptional

11 Mar 2026

Paul

I didnt use the laundry facility

Self

6/10

Pleasant

11 Mar 2026

Helen

The stay at the ARC Hotel Washington DC was a mixed experience. The room itself was pretty clean, and the staff were very friendly and responsive. Anytime we needed something, they brought it quickly, and maintenance came right away to fix the TV when the sound wasn’t working.

However, there were a few issues that made the stay less comfortable. The bathroom smelled like urine for the first two days, which was unpleasant. The bed was also not very comfortable. Another big issue was the temperature in the room. The hotel uses a one-pipe system, so the air conditioning was not available yet for the season and the heat was still on. We were told to open the window, but there was nothing to hold it open, and one of the windows actually popped out of the frame when we tried.

Overall, the staff were great and the room was fairly clean, but the comfort issues (especially the temperature and bed) made the stay less enjoyable.

Partner

6/10

Pleasant

11 Mar 2026

Teri

Room was clean. Staff was friendly. It was unfortunately unseasonably warm in DC so the room was pretty hot and the hotel could not turn on the ac as it was too early in the year. The staff was really friendly and understanding, told us to open the windows and provided a fan. But there were no outlets near the windows so the fan could blow in cool air, plus one of our windows wouldnt stay open (they only open a tiny bit). A maintenance person eventually came and wedged something under the window to keep it open. Its a nice hotel in a convenient location, but with the lack of hot food, and the issues with the heat I dont think it's worth the price esp if you go around the time the seasons are changing when you may not have heat or air. I do appreciate them giving us a discount for the inconvenience

Partner

10/10

Exceptional

10 Mar 2026

Byron

thank you for hosting our team.

Business

8/10

Excellent

10 Mar 2026

dana

It was very clean, I always witnessed people mopping or housekeeping milling about and checking on people.
The front desk clerk’s were very nice, especially Dana!
Every valet was very friendly and helpful.
The room was spacious and the beds were comfortable.
The only downside was the air would occasionally get stuck on hot or cold and hot change regardless of the setting on the thermostat, so we had to open the windows.
I wish they had put us not on the first floor above the garage entrance… we were always woken up by cars hitting the grate or people coming in and out of the hotel at night/ early morning.
Other than that it was a lovely stay that is central to everything dc has to offer.
It’s in a great area of the city that you can walk or metro to everything!

Family_with_children

10/10

Exceptional

10 Mar 2026

Meredith

Quality hotel expectations within unique boutique digs— I wish I’d discovered this foggy bottom gem sooner during my regular K!center trips over the years. Great spot, awesome staff, quiet and classic neighborhood. I always appreciate a place with historic personality and tasteful updates, it’s difficult to find them anymore even in DC.
The room brochure alluded to new Marriott branding end of March, so hopefully they retain the integrity of the place, even against the menacing competition of the other Marriott across the street, etc. etc.
Highly recommend, will return!

2/10

Poor

07 Mar 2026

Eduardo

They didn’t let me check inn after the hour but I’m gold member and have the benefit to check in and live me out side the hotel at 3 am

Business

6/10

Pleasant

06 Mar 2026

Cody

The hotel was very nice, in a great area, convenient to the metro to easily get around the city. What was very disappointing, however, was the HVAC unit. Our room was miserably hot during our stay. The thermostat in the room has the option to switch between heat or cool, but the cool setting blew even hotter air than the heater. Unfortunately, we left the AC on while we went to a few museums on a mild day in DC and returned to find our room above 80°F. We had to open all of our windows, and leave them open all night to try and cool the room down, but we had no success. This reason alone left a sour taste in my mouth for this hotel because it kept us from sleeping…the whole reason we needed a room in the first place!

Partner

8/10

Excellent

03 Mar 2026

Lakeisha

One night stay. Room was clean and spacious. Valet parking was a bit expensive but overall very good stay.

Partner

8/10

Excellent

01 Mar 2026

Eddisha

The room was dusty and the bathroom needed some touch ups. The staff were polite and accommodating.

Partner

10/10

Exceptional

27 Feb 2026

Tatenda

Clean hotel and rooms

Friends

10/10

Exceptional

27 Feb 2026

Rebecca

The room was clean, comfortable and most of all, the staff were amazing!

10/10

Exceptional

26 Feb 2026

Steven

Staff was very courteous and helpful. Rooms were very clean!

Partner

8/10

Excellent

26 Feb 2026

Dernio

The staff is courteous

Self

10/10

Exceptional

26 Feb 2026

Facundo

Excellent staff!!!

10/10

Exceptional

24 Feb 2026

Tayha

The room was very clean, the staff were great, & the location was very convenient. I would definitely visit again.

Partner

8/10

Excellent

24 Feb 2026

Julie

The room was very spacious. The water pressure in the shower was terrible.
Great location for GW parents.

Self

6/10

Pleasant

22 Feb 2026

Katlynn

Staff was decent. No parking available and had to park a quarter mile away. Chromecast didn’t work on any of our devices.

Family

10/10

Exceptional

22 Feb 2026

Janet

Rooms were huge, spotless, nice amount of toiletries and snack options were good as we received a $15 credit

6/10

Pleasant

19 Feb 2026

Jerel

I didn’t like that the concierge’s kept calling my room because the people next-door was complaining about me watching TV in the room I paid for and also it was Valentine’s Day. So if you didn’t wanna hear a noise, they should’ve came to a hotel.

Partner

4/10

Poor

18 Feb 2026

Lauren

Parking was awful - furnace in the room didn’t work

Business

8/10

Excellent

17 Feb 2026

Kathryn

It was okay but

10/10

Exceptional

17 Feb 2026

Ramon

Everything was amazing. The check in was easy, the price was amenable, room was clean and the location was perfect.

4/10

Poor

16 Feb 2026

FALLON

Requested extra pillows was told they did not have any available and television chrome cast didn’t work so I had no entertainment and the windows were not safe they had no window guards and couldn’t lock

Leisure Family

10/10

Exceptional

16 Feb 2026

Glenn

Was a great spot

Business_and_leisure Partner

8/10

Excellent

14 Feb 2026

Karen

All the staff were very pleasant & accommodating! The room was very clean & comfortable! Great area to stay in: walkable to metro station, restaurants, museums, The National Mall...

Self

6/10

Pleasant

13 Feb 2026

ANDY

It’s ok. Front desk lady wasn’t too nice and seem annoyed. I think it’s because I checked in during the Super Bowl.
The room I was given was right above the front door and it was loud when guest came in and out.

10/10

Exceptional

11 Feb 2026

Keith

Everything is clean and pleasant. The staff was extremely courteous and helpful. Enjoyed my stay.

Business Family

6/10

Pleasant

08 Feb 2026

Daryl

The thermostat was broken, so I had to turn on the heater when it started getting cold and turn it off when it got too hot. The TV also wouldn't turn on. The room looked and felt nice, but they need to do some basic maintenance.

10/10

Exceptional

08 Feb 2026

Debra

Great staff

10/10

Exceptional

07 Feb 2026

Debra

Staff were all genuinely helpful and friendly. They were accommodating of our requests. Rooms were clean and comfortable. Excellent location if you need to go to GW.

Family

8/10

Excellent

02 Feb 2026

Stephanie

Room was nice, we would stay again. Closer to Alexandria, VA. The parking out front is super small. People were nice and attentive.

10/10

Exceptional

31 Jan 2026

Robert

Wonderful stay! Polite staff!

10/10

Exceptional

26 Jan 2026

Willie

Everything was great, would stay here again

Business Self

10/10

Exceptional

25 Jan 2026

Kristin

Staff was friendly and hotel was very clean!

Business_and_leisure Self

8/10

Excellent

25 Jan 2026

John

Convenient hotel.

Business Self

10/10

Exceptional

23 Jan 2026

Bambi

Clean room and courteous and helpful staff

Leisure

10/10

Exceptional

19 Jan 2026

Michael

Clean, friendly, nice area close to metro

6/10

Pleasant

18 Jan 2026

Jens

I really liked that hotel was newly renovated and had a nice look and feel. Location is great. A few suggestions: 1) Some staff were super nice and helpful. Others seemed bored and indifferent. 2) The heater in my room was very noisy and the engineer could not fix it. It woke me up at night. 3) The treadmill needs maintenance:-)

Business

10/10

Exceptional

18 Jan 2026

Asia

Hotel room was clean, the view from the 7th floor was great, all staff members that I interacted with were kind and helpful, and the 24-hour snack area was much needed. I would definitely stay here again for a staycation and would recommend to a friend or family member.

Leisure Self

10/10

Exceptional

17 Jan 2026

jeimy

Excellent

2/10

Poor

13 Jan 2026

Chelsea

I recently stayed at The ARC and unfortunately my experience fell far below expectations. While I’ve stayed here before, this visit will likely be my last.

When I checked in, the water in my room was cold. Maintenance did come up to address it, but after they left there were footprints throughout the bathroom, which made it feel even less clean than when I arrived. Overall, the room did not feel as thoroughly cleaned or prepared as it should have been for a guest.

The bathroom layout was also uncomfortable, the air vent is positioned directly next to the shower head, which made the shower experience awkward and unpleasant.

I requested to switch rooms due to these issues, but I was told I would have to check out of my room and wait in the lobby until another room became available, with no estimated time given. Because of that uncertainty, I ended up having to stay in a room I was not satisfied with.

I was also traveling with luggage and received no assistance from maintenance or staff when it came to moving or handling my bags, which felt like a basic courtesy that was missing. The front desk receptionist did her best to be helpful and accommodating, but even with her efforts, the overall stay still felt subpar.

Between the cleanliness issues, the maintenance experience, and the lack of basic hospitality, the stay did not meet the standard I expect. I won’t be returning, and I would hesitate to recommend this property based on this experience.

Business_and_leisure Self

10/10

Exceptional

12 Jan 2026

Michael

The property was great and clean- A great value for the price. What stood out to us was a gentleman by The name of Emmanuel. He was extra helpful, friendly, warm, personable and went out of his way to help us with some things we needed to take care of. We have traveled the world and have never had such Amazing customer service. He is what made the hotel stand out. Thank you again Emmanuel 😊

Leisure Partner

10/10

Exceptional

11 Jan 2026

Sandy

The room was a little dated but clean. The staff was nice enough and helpful when I had an issue with the desk lamp. Unfortunately maintenance said all the desk lamps did not work so they brought a stand up lamp so I can get with done.

6/10

Pleasant

11 Jan 2026

David

Room was WAY TOO HOT. The temperature was set at 72. Trying to adjust the heating/cooling unit only made the room hotter -up to 78. Opening the windows 2 inches really did not cut it. Called the desk-initially they sent me a portable HEATER-poor understanding at the desk. Called again, the agent was rude. Said I could come down and pick up a fan-I requested they deliver to the room. Otherwise, the room and facility were a bit dated but fine.

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Aleksei

It was good! Friendly staff, good location. But there is not free coffee

10/10

Exceptional

06 Jan 2026

SHAWN

Awesome hotel and super close to the metro. Will stay here again. Super clean.

Partner

10/10

Exceptional

06 Jan 2026

Filmon

Great

6/10

Pleasant

06 Jan 2026

Laura

I really don’t think a place should claim to have parking when there are fewer than 10 spaces. Granted, we saved money by using a parking garage, but we specifically chose this hotel for its location and parking.

Leisure Partner

8/10

Excellent

05 Jan 2026

Chelsia

The room was clean and well-maintained.

Partner

10/10

Exceptional

05 Jan 2026

Emanuel

The room was clean and completely comfortable. The staff were wonderful and they were very hospitable. I definitely would recommend this hotel to other people. They really put a lot of thought into this place and they got everything balanced perfectly.

Self

10/10

Exceptional

04 Jan 2026

Nicole

Very clean

10/10

Exceptional

30 Dec 2025

Jayshri

Great hotel with courteous and accommodating staff, clean rooms and a good snack selection in the lobby. Located in a very quiet area yet fairly close to main attractions in DC.

Leisure Family

8/10

Excellent

26 Dec 2025

Sanda

Everything but front desk staff. We called in advance that we will be checking in late ( after 11pm because of weather conditions on the road). When we arrived person working there had limited english ( at least that was our experience since he didn’t talk at all just gestures)and also very unfriendly ( it looks like we woke him up and he was not happy). Two days later on the check out different people same attitude. Little bit of friendly smile will not cost you a fortune but people will feel welcome there.

Leisure Friends

8/10

Excellent

25 Dec 2025

Malika

The room was so clean only thing is it was to hot in the hotel. The thermostat would not change settings. So I had to open windows.

Partner

10/10

Exceptional

22 Dec 2025

Geene

Good