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Hotel Tsubakino

Nagano · Japan

3294 Hirao, Yamanouchi-machi, Shimotakai-gunView location

9.6/10Excellent167 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.4/109.4
Condition9.4/109.4
Location8.4/108.4
Neighborhood8.6/108.6
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Tsubakino

Indulge in onsite massages or enjoy recreational amenities such as the hot springs. This ryokan also features complimentary Wi-Fi, gift shops/newsstands, and a cozy fireplace in the lobby. Dine at the ryokan's restaurant, HanaTsubaki, or grab a snack at the coffee shop/cafe.

Unwind at the bar/lounge at the end of the day. Local cuisine breakfasts are available daily (7:30 AM to 9:30 AM) for a fee. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk.

A train station pick-up service is provided free of charge, and free self-parking is available onsite. Each of the 24 guestrooms offers a refrigerator, an LCD television, complimentary Wi-Fi, and satellite programming. Bathrooms include hair dryers and toilets with electronic bidets.

Safes and desks are also provided, and housekeeping is offered daily. Hotel Tsubakino is located in Yamanouchi, within a 15-minute walk of Yudanaka Hot Spring and Shibu. This ryokan is 2. 9 miles from Jigokudani Monkey Park and 5. 5 miles from Dragon King Mountain Park.

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Nearby attractions include Yumiya Shrine (0. 1 mi), Shiga Kogen Ski Area (0. 1 mi), and Nishimiya Shrine (0. 3 mi).

Located in Yamanouchi, Hotel Tsubakino is within a 15-minute walk of Yudanaka Hot Spring and Shibu. This ryokan is 5.5 mi (8.9 km) from Dragon King Mountain Park and 9.2 mi (14.8 km) from Hokusai Museum.

Make yourself at home in one of the 24 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toilets with an electronic bidet. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Unicode Support true Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Meals are not served for infants and children age 1-5 in the Breakfast Included or Half Board rate plans.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve access to the public bathing facility
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for local cuisine breakfast: approximately JPY 2200 for adults and JPY 1650 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Yumiya Shrine 0.1 km / 0.1 mi
Takayakushi Wakoan 0.4 km / 0.3 mi
Nishimiya Shrine 0.5 km / 0.3 mi
Yudanaka Hot Spring 0.8 km / 0.5 mi
Shibu 1.2 km / 0.7 mi
Heiwakannon 1.4 km / 0.8 mi
Shibuyu Bridge 2.1 km / 1.3 mi
Sake Storehouse and Museum 2.5 km / 1.5 mi
Onsen-ji Temple 2.6 km / 1.6 mi
Minzoku Shiryokan Gosetsu No Yakata 3.9 km / 2.4 mi
Shiga Kogen Romance Museum 3.9 km / 2.4 mi
Joshin'etsu-kogen National Park 4.4 km / 2.7 mi
Japan Clay Dolls Museum 4.9 km / 3.1 mi
Ryuoo Ski Park 8.9 km / 5.5 mi
Dragon King Mountain Park 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 24
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Newspapers
Show 4 more facilities & services
  • Luggage room
  • Café
  • Meeting room
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN MOUNTAIN VIEWTWIN • MOUNTAIN VIEWTWN.VN

    Photos are not available for this room type.

    Hotel Tsubakino

    TWIN MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Hotel Tsubakino

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEMIDOUBLE NON SMOKINGRoom • SEMIDOUBLE NON SMOKINGROO.SD-NM

    Photos are not available for this room type.

    Hotel Tsubakino

    Room SEMIDOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEMIDOUBLE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SD-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN

    Photos are not available for this room type.

    Hotel Tsubakino

    Room MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER RIVER VIEWSUITE • PREMIER RIVER VIEWSUI.PE-RV

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE PREMIER RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Hotel Tsubakino

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Hotel Tsubakino

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Hotel Tsubakino

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE COMFORTSUITE • COMFORTSUI.OM

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    Hotel Tsubakino

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE ECONOMY WITH SHARED BATHROOMTRIPLE • ECONOMY WITH SHARED BATHROOMTPL.EY-FH

    Photos are not available for this room type.

    Hotel Tsubakino

    TRIPLE ECONOMY WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    ECONOMY WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EY-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel Tsubakino

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM NON SMOKINGSUITE • JAPANESE ROOM NON SMOKINGSUI.JE-NM

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN

    Photos are not available for this room type.

    Hotel Tsubakino

    FAMILY ROOM MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOMTWIN • JAPANESE ROOMTWN.JE

    Photos are not available for this room type.

    Hotel Tsubakino

    TWIN JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Hotel Tsubakino

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Tsubakino

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM WITH VIEWSTWIN • JAPANESE ROOM WITH VIEWSTWN.JE-WV

    Photos are not available for this room type.

    Hotel Tsubakino

    TWIN JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Tsubakino

9.6
Excellent
167 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
8.4 /10
Neighborhood
8.6 /10
Amenities
9.6 /10
75 reviews shown
10/10
Exceptional
24 Jun 2026
Kayo
Genuinely best staff I have ever meet at a hotel, room was spotless. These guys made me realize Japanese hospitality has levels to it.
Friends
10/10
Exceptional
19 May 2026
Richard
Excellent. We enjoyed a suite with private bath plus the extensive traditional Japanese breakfast. Staff were very courteous.
Partner
10/10
Exceptional
30 Apr 2026
Jenna
If I could give 6 stars I would. This place and its staff were amazing. Our room had a private spring fed tub in the room, a sauna, a massage chair and tons of space. The pictures didn't do it justice. The staff was crazy attentive, served us an impressive breakfast and was helpful every step of the way. We would 100% stay again. I haven't been this wowed by a hotel in a long time but they blew away our expectations. This hotel was the perfect blend of Japanese style mixed with some of the western conveniences we were looking for.
Partner
10/10
Exceptional
30 Apr 2026
Limor
Great hotel
Family
10/10
Exceptional
17 Apr 2026
Amanda
Loved this hotel. We had a suite with a private onsen which was perfect and we also used the communal and roof top onsens which were lovely. Breakfast was fantastic. Would definately return.
Family_with_children
10/10
Exceptional
08 Apr 2026
Stephen
Very relaxing location. Private onsen was a really nice addition.
Family
10/10
Exceptional
30 Mar 2026
lena
Everything was great!
Family
10/10
Exceptional
25 Mar 2026
Nicholas
Impressive views , staff amazing, very attentive and breakfast typical Japanese and quality
Partner
10/10
Exceptional
20 Mar 2026
Nicole
Amazing hotel with extremely attentive staff. Would absolutely recommend to everyone I know.
10/10
Exceptional
18 Mar 2026
Mark
An exceptional hotel. Seems like a bit of a hidden gem. The Onsen baths are incredible.
Family_with_children
10/10
Exceptional
06 Mar 2026
James
Hotel Tsubakino is a bit of heaven on Earth and our stay will be fondly remembered forever. Their staff attentive, professional and friendly. In pre-arrival communication with repeated follow ups they asked about our special needs. The food exquisite with them going out of their way to make their traditional Japanese menus gluten free for my wife, not a simple task. The facility exceptionally clean, our room beautiful, and their hot-spring baths wonderful. Location great for seeing local sights such as the snow-monkey park. Simply loved our stay.
Partner
10/10
Exceptional
04 Mar 2026
Mainghor
Very nice and spacious. Great view. Love the tub with hot spring water in the room.
Partner
10/10
Exceptional
01 Mar 2026
Daenielle Marie
Loved my stay here!
10/10
Exceptional
17 Feb 2026
Alex
Very good accommodation!!!
Family
10/10
Exceptional
11 Feb 2026
Alex
What a wonderful stay! My husband and I had an amazing time here. The staff were so polite and kind, the food was amazing, and the room so spacious and clean. We also used their private onsen, which was so peaceful. I would definitely stay here again!
Leisure Partner
10/10
Exceptional
03 Feb 2026
John G
Delightful, helpful, courteous staff day and night. Onsen was best I’ve been in, in Japan! Food is highly recommended, as the restaurant provides multiple course authentic meals
Partner
10/10
Exceptional
02 Feb 2026
Jeri
The staff was very helpful & friendly. The room was beautiful. The free breakfast was amazing. I would love to stay here again.
10/10
Exceptional
02 Feb 2026
Steven
A great little hotel with incredibly great food.The staff is so helpful and the onsen is great. I can't think of a better experience for a ryokan stay, and again the food is world class.
10/10
Exceptional
25 Jan 2026
Michelle
Everything was amazing - the room, the service, the delicious Kaiseki dinner and breakfast.
Friends_and_family Family
8/10
Excellent
19 Jan 2026
Matthias
Wasn’t what I was hoping for
Friends_and_family Family
10/10
Exceptional
14 Jan 2026
Jeannette
The meals were exceptional as were the wonderful staff.
10/10
Exceptional
25 Nov 2025
Summer
My friend had accidentally lost her backpack on the train just before we had arrived to the hotel for check in. As soon as we arrived at the hotel we asked to borrow their phone to call the lost in found center at the train station. After we explained the situation the hotel staff asked us what train we were on and what the backpack looked like and offered to call the station for us to help locate the backpack. This was a huge relief to us because we were worried about the language barrier over the phone. Not only did the hotel staff locate the backpack for us but they also typed out detailed instructions for us in English of where to go to pick up the backpack and what hours that lost/found center would be open. It was so helpful and we were able to get the backpack back easily! Not only was the staff really kind and professional but the hotel itself was really nice. I enjoyed the traditional style room, wearing a yukata for the first time, and being able to take a hot bath in the onsen. This hotel was my favorite on my Japan trip and I want to go back again!
Friends_and_family Friends
10/10
Exceptional
19 Nov 2025
Renata
Attentive staff. Large rooms - traditional ryokan style
10/10
Exceptional
16 Nov 2025
Mayumi
Very clean and excellent breakfast. Good Mountain View from room and onsen
Leisure Family
10/10
Exceptional
04 Nov 2025
CECILE
It was a very nice stay. The place was so peaceful and quiet. Very impressed with the cleanliness. The staff are very polite and helpful. Sadly I just stayed 1 nite and it was raining., but we get to enjoy the hotel’s amenities.
Leisure Partner
10/10
Exceptional
04 Nov 2025
John
The room was clean and the private, open air Onsen was spectacular. We really appreciated the breakfast and dinner meals, the food was amazing. The service provided by the staff was top notch and we will look to stay again.
6/10
Pleasant
19 Oct 2025
dawn de
We loved the place but thought the meals included and were SHOCKED to get a huge bill- at the end of our stay. We felt a bit taken advantage of……
Leisure Friends
10/10
Exceptional
25 May 2025
Erica
This hotel is a beautiful ryokan and onsen. We stayed 2 nights and really enjoyed it. We ate breakfast and dinner at the ryokan and really enjoyed the food - meals are 7 courses and food quality is top notch. We would highly recommend to anyone looking to stay in Yudanaka. They have a private onsen which we also booked so my husband and I could use the onsen together.
Leisure Partner
10/10
Exceptional
28 Apr 2025
Lin
It is a fantastic hotel with high quality of any services they provided. I definitely will come back if possible.
Business Partner
10/10
Exceptional
04 Apr 2025
William Henry
Excellent Ryokan. Breakfast and late night sake tasting included free. Very short walk to excellent local restaurants and train station. Very easy to access for tourists
Leisure Partner
10/10
Exceptional
27 Mar 2025
Rebecca

We will be back

We had a wonderful time and enjoyed the private onsen. Highly recommend! Very convenient for traveling to see the Snow Monkeys. Thanks for a great stay, wish we could have stayed longer.
Partner
10/10
Exceptional
16 Mar 2025
Winnie
Staff are super attentive and very helpful. Love the onsen and the traditional room. The top floor outdoor onsen is lovely.
Breakfasts are great.
Hotel is about 10 min walk from the train station,
We had a lovely stay. Highly recommended.
10/10
Exceptional
23 Feb 2025
Audrey
Lovely hot springs stay
Leisure Family
10/10
Exceptional
15 Feb 2025
Miho
The staff were exceptionally attentive and helpful, and the meals were outstanding. The onsen was delightful and felt private and was never crowded. Proximity to the station and location in a quaint neighborhood made it feel special yet convenient.
Leisure Family
10/10
Exceptional
15 Feb 2025
Eri
Top notch food and service.
Dinner was excellent. I would go back just for dinner.
10/10
Exceptional
05 Feb 2025
Harry

Great stay

The service was fantastic. Nice bathrooms and comfortable bedding. The private onsen was spectacular. Very convenient location only a 2-minute walk from Yudanaka Station.
Partner
10/10
Exceptional
18 Jan 2025
Anna
What really made our stay special is kindness and attentiveness of the staff. We had large suitcases, and though the train station was a five minute walk, the front desk manager noticed us struggle walking uphill and came to our rescue with a hotel van, loaded and unloaded our bags. The dropoff service was not included, and we did not ask for it. He did it out of compassion and kindness. Very touching. Food was delicious! Do book dinner if its available. We had a traditional tatami room, which was cute, though a bit dated with some tears on the faded couch upholstery. The shower was very small, which is expected. We were lucky to have a private shower as many ryakans make you share. Great experience overall.
Leisure Family
10/10
Exceptional
06 Jan 2025
Laura

We enjoyed our stay

The ryokan is lovely and the meals were excellent. The private outdoor onsen was particularly appreciated. The staff was very helpful.
Friends_and_family Family
8/10
Excellent
25 Dec 2024
Marsel
Great traditional riokan with a beautiful outdoor onsen. Breakfast and staff were really good. The elevator has bad smell, however, and the property is quite pricey.
Leisure Family_with_children
10/10
Exceptional
16 Dec 2024
Nicole
Loved our stay, the staff were absolutely lovely and made it so warm and welcoming. Definitely recommend
Leisure Partner
10/10
Exceptional
26 Nov 2024
shelly
The staff are exceptional, they are very kind and professional.. the breakfast and dining options are amazing!! The onsen was so beautiful, this has been my favourite hotel here in Japan, can’t recommend it any more highly
Leisure Partner
10/10
Exceptional
06 Nov 2024
Christian
Wonderful staff and a fantastic onsen
10/10
Exceptional
17 Oct 2024
Jonathan
The hotel is hidden up in the hills of Yubanka and is a welcome surprise from the tourist epicenter of Nagano. The hotel has an amazing breakfast and couples can use the onsen on the roof for a price. The monkey bus leaves daily for exploration of the local hills. Great price and quiet. Staff was polite and friendly. Great experience and loud visitors need not apply.
Leisure Partner
10/10
Exceptional
20 Jun 2024
Julie
My family enjoyed our stay at Hotel Tsubakino. We had a traditional Japanese room with a mountain view. The sunset views from our room were very nice.

We also enjoyed the private onsen both nights of our stay. The temperature of the water fluctuated so the second night it was really hot and we were unable to stay in the water long.

We had both the Japanese breakfast and the western breakfast. The Japanese breakfast was very impressive and it was tasty - although a bit much for the morning for our kids. So we tried the western breakfast on our second morning. It was good too.

Beds were comfortable and the service was attentive and helpful.

We came for the snow monkey park and while the snow monkeys didn't show up on the day we were there, I'm still happy we visited this beautiful mountain town. Would also recommend Sushiya for dinner.
Leisure Family
8/10
Excellent
17 Apr 2024
Maryna
Enjoyed overall stay. The room is great. Hot springs are awesome. Vegan options for the food could be better. Make sure to check that kids are included when receiving confirmation. We didn’t and have to pay 1/4 more and it was already expensive. I checked the price online for four of us and it was exactly as we paid while booking but the confirmation letter didn’t include kids so we have to pay anyways. Otherwise happy with stay.
Leisure Family
10/10
Exceptional
20 Mar 2024
Paul
We did the half board option and the food and service was excellent. It was great for experiencing Japanese cuisine and culture. Staff very friendly and helpful. Close to the station and the bus to see the snow monkey park.
Leisure Partner
10/10
Exceptional
02 Mar 2024
Daniel
Excellent service and welcome.
Leisure Friends
8/10
Excellent
26 Feb 2024
Justin
A great stay. Great private bath. Had lots of fun.
Leisure Partner
10/10
Exceptional
18 Feb 2024
Joshua
We stayed two nights at Hotel Tsubakino during our honeymoon. The hotel was clean and inviting, the staff were immediately welcoming, taking us into the lounge to welcome us and get us checked in, offering us complimentary drinks. The room was large, clean, well appointed and included is own hot spring fed bath. Each breakfast and dinner was served in a private dining room with multiple courses of incredible food.
Hotel Tsubakino was easily the best stay of our trip.
Leisure Partner
10/10
Exceptional
15 Feb 2024
Victoria
An unforgettable experience with my son who is 9 we enjoyed the private onsen with 2 separate baths we bathed under the stars which was perfect. The staff was incredibly accommodating attentive and so SWEET , the Japanese chocolate covered pecans are dreamy definitely grab a box or 2!
Leisure Family_with_children
10/10
Exceptional
27 Dec 2023
Andrew

great spot

really enjoyable
would highly recommend
10/10
Exceptional
24 Dec 2023
Tooba
Excellent hospitality. Amazing meal services. Very kind staff. Our stay was amazing and we quite enjoyed the onsens! Looking forward to coming back
Leisure Partner
10/10
Exceptional
12 Dec 2023
Stephen

A great Ryokan in Yudanaka

A friendly warm welcome and drink were received on arrival. This was our 2nd visit to Yudanaka. Very comfortable traditional rooms, and the outside onsen on the 5th floor was great. The nightly wine bar was a pleasant surprise and the Japanese breakfast was high level. Would definitely stay again !!
Friends_and_family Family
10/10
Exceptional
08 Dec 2023
Jaimee
The staff were incredible, the service was incredible, the food was amazing, the onsen was fantastic. Great value for the level of care that the staff give. I really want to come back and stay at this hotel for a week. 10/10 recommend!!
Leisure Friends
10/10
Exceptional
24 Oct 2023
Heidi
This hotel was so incredibly amazing in every regard. We arrived and were provided a wonderful welcome drink. We booked a western king bed with an outer room for tatami mat as there were 3 of us. The rooms were very spacious - and had large sitting area and a massage chair. The Nespresso coffee machine in room was fantastic- but the coffee machine in lobby that opened at 6 AM became my best friend. The baths in this hotel on the roof were absolutely beautiful with incredible views of the mountains. We booked the private bath too- and this would be fantastic for a celebration as had beer and champagne. The food in this hotel was 5 star and so artfully presented. It was delicious and we had a choice of Japanese or western breakfast. The Japanese breakfast was amazing. They make their own apple juice which was so yummy. The staff at this hotel were so polite, accommodating, helpful, kind, and the absolute best. This was truly a special find- and I would recommend this hotel to one and all. It was very special. Very close to train station, very quiet, and close to the Heiwa no Oka Park (largest brass Buddha) and snow monkey park. We actually walked down from Snow Monkey park to hotel thru Shiba Onsen. I loved Yudanaka, Yamanouchi, and Hôtel Tsubakino!
Leisure Family
10/10
Exceptional
12 Feb 2020
MajesticTurkey
Absolutely excellent. Great onsen with views of the mountains. Staff is very helpful.
Leisure Partner
10/10
Exceptional
10 Jan 2020
Fiona
What a beautiful hotel. A relaxing peaceful haven, it’s been a highlight of our trip.
Partner
10/10
Exceptional
18 Dec 2019
Verified traveler
The open air onsen was amazing, staff was helpful.
Leisure Friends
10/10
Exceptional
03 Apr 2018
Verified traveler

Quaint and quiet

Charming staff tries hard to please. Wonderful rooftop private hot tub with beautiful views. Delicious multicourse authentic Japanese dinner.
10/10
Exceptional
24 Feb 2018
Antonio

Very nice hotel with attentive staff.

From the start, the staff welcomed us with a drink. My son has food allergies. They were very accomodating by adjusting the daily menu. Room is nice and clean with own bathroom. The view of the five mountain peeks is excellent. Would definitely come back.
10/10
Exceptional
21 Feb 2018
Hoi yan

I highly recommend this hotel

Very nice hotel. Very friendly and attentive staff. They responded to our request immediately. The Onsen (indoor and outdoor) are very nice and well maintained. I highly recommend this hotel.
Partner
10/10
Exceptional
29 Dec 2017
roberto

Quiet and comfortable

Friendly welcome from attentive staff. My room was spotlessly clean and very comfortable. Free spa on the roof was wonderful.
10/10
Exceptional
29 Nov 2017
Alexander

Enjoyed this place

Located in a remote, quiet onsen town that has a beautiful view of the local mountains.

Also, if you are planning on going to Jigokudani (Snow Monkey onsen park) it is relatively easy to get to.

Staff is very friendly and helpful. Would go again if I was in the area!
Partner
8/10
Excellent
11 Nov 2017
Ali

Spa with wonderful view of the mountains

My daughter and I went to the hotel for my birthday as a special treat. We stayed two nights and really enjoyed the spa. It was very hot though, but very relaxing. It wasn't crowded at the hotel so we didn't have to share the spas much, but I could see them being small if there is a lot of people. We recommend going for the sunset over the mountains. Their English was helpful but far from fluent.
10/10
Exceptional
30 Jun 2017
Natalie

Expensive but SO worth it

We booked this hotel to experience a traditional ryokan and to celebrate the end of our three weeks in Japan. It was super expensive for our budget (we're backpackers), but SO worth it. The staff were wonderfully friendly, the rooms were spacious and beautifully designed in traditional style, and the breakfast they served (both western and traditional) were perfect. We also booked the private bath for 50 minutes (price of 2150 yen), and it was AMAZING. The only things I could complain about was the female only bath had slightly dirty water, but that could happen from people not understanding how to use the baths. We didn't get to see much of the local area, so we can't really comment on that.

Tip: If you're not familiar with Japanese food and not up for being adventurous, maybe opt for a western style breakfast. I loved my traditional breakfast, but it had a bewildering array of flavors and textures. Last breakfast they can serve you is at 8:30 am.
Partner
10/10
Exceptional
24 Apr 2017
Katarzyna

Great service

Amazing hotel with private Onsen and great customer service.
Family
10/10
Exceptional
30 Mar 2017
David

Attentive staff; good food; quiet room

The hotel is 3 minutes from Yudanaka station, so getting there and away is convenient. My reservation included breakfast and dinner and both were fantastic.
10/10
Exceptional
13 Mar 2017
Olalla

Nice hotel close to the station

There was a wonderful stay, the japanes food is very good, and the publish baths has beautiful views, also for not too much money you can reserve a private onsen, with good amenities.
8/10
Excellent
06 Feb 2017
Verified traveler
Nice onsen. Big rooms. Helpful staff.
Partner
10/10
Exceptional
30 Jan 2017
Francis

Very nice Japanese Hotel

Breakfast was super, there are choices of Western breakfast or Japanese breakfast.
8/10
Excellent
23 Jan 2017
Verified traveler

Traditional Japanese hotel

The hotel was very nice, the hot baths were on the 5th floor, fantastic! it had been snowing heavily and we were picked up at the train station which was a very nice surprise.
The room was traditional and very confortable. the hotel staff was very nice and helpful.
It was very easy to go and see the snow monkeys, 15 minutes from train station by bus and 30 minutes awesome walk in the woods.
The only 2 down points were a persistent bad/odd smell through out the hotel. most probably related to the hot springs and a disapointing western breakfast.
Yanaka in winter was beautiful, seeing the snow monkeys was a fantastic experience.
10/10
Exceptional
15 Jan 2017
Eugene
Overall the stay was very good. The open air onsen is very nice with really warm rooms. WiFi connectivity was the only issue.
10/10
Exceptional
05 Jan 2017
Paul

Very authentic Japanese stay!

We had four guests and all stayed in the same room on futons. The room was warm and comfortable in a minimalist fashion and we had apricot nectar as a beverage on arrival. We used our yakatas throughout the hotel as did the visiting Japanese. The hotel onsen was lovely and we also used the private onsen which was lovely under the stars. My friend and I went for a full Japanese breakfast and my wife and daughter went Western. Both were lovely in their own context.
Family
10/10
Exceptional
01 Dec 2016
Inna

Nice ryokan with friendly staff

Close to the station. Very friendly staff. Nice dinner.
10/10
Exceptional
11 Apr 2016
Pin-Chieh

Great getaway!

One of the great Ryokens we have stayed in. The private onsen is one of the best for sure! Nice food, big room, and friendly service. If you are planning to see snow monkey, you should consider to stay here for sure!
Partner

Location & surroundings

Hotel Tsubakino
3294 Hirao, Yamanouchi-machi, Shimotakai-gun, Yamanouchi, Japan

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Hotel Tsubakino

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