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Shibu Hotel
Nagano · Japan
2173 Hirao, Yamanouchi-machi, Shimotakai-gunView location
9.8/10Excellent237 Reviews
Cleanliness9.8/10 9.8
Service10.0/10 10.0
Comfort9.6/10 9.6
Condition9.4/10 9.4
Location10.0/10 10.0
Neighborhood9.4/10 9.4
Amenities9.6/10 9.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Shibu Hotel
The 3. 5-star Shibu Hotel offers comfort and convenience whether you're on business or holiday in Nagano. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.
Free Wi-Fi in all rooms, luggage storage, Wi-Fi in public areas, car park, family room are on the list of things guests can enjoy.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, complimentary tea, linens, towels, internet access – wireless.
Enjoy the hotel's recreational facilities, including hot spring bath, skiing, spa, garden, before retiring to your room for a well-deserved rest. For reliable service and professional staff, Shibu Hotel caters to your needs.
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With a stay at Shibu Hotel in Yamanouchi (Hirao), you'll be a 1-minute drive from Shibu and 10 minutes from Maruike Ski Area. This ryokan is 6.6 mi (10.6 km) from Ryuoo Ski Park and 6.6 mi (10.6 km) from Shigakogen Hasuike Ski Area.
Make yourself at home in one of the 20 guestrooms featuring refrigerators and free minibar items. Your bed comes with down comforters and premium bedding. 26-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, luggage storage, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Unicode Support true
Professional property host/manager
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
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You need to know
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- A car is not required for transportation to and from this property.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property 3 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site. Guests booked in Room Only rate plans who want to enjoy breakfast or dinner during their stay must contact the property at least 3 days in advance to order (surcharge). Guests booked in Breakfast Included rate plans who want to enjoy lunch or dinner during their stay must contact the property at least 3 days in advance to order (surcharge). Guests booked in Half Board rates must check-in by 7 PM to receive dinner. Guests booked in Half Board rate plans who want to enjoy lunch during their stay must contact the property at least 3 days in advance to order (surcharge).
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Spoken Language
Japanese
English
Nearby attractions
Shibu
0.1 km / 0.1 mi
Shibuyu Bridge
0.1 km / 0.1 mi
Sake Storehouse and Museum
0.4 km / 0.3 mi
Onsen-ji Temple
0.5 km / 0.3 mi
Heiwakannon
0.8 km / 0.5 mi
Baio-ji Temple
1.3 km / 0.8 mi
Yudanaka Hot Spring
1.3 km / 0.8 mi
Nishimiya Shrine
1.6 km / 1 mi
Minzoku Shiryokan Gosetsu No Yakata
1.9 km / 1.2 mi
Shiga Kogen Romance Museum
1.9 km / 1.2 mi
Yumiya Shrine
2 km / 1.3 mi
Joshin'etsu-kogen National Park
2.4 km / 1.5 mi
Jigokudani Monkey Park
3.3 km / 2.1 mi
Japan Clay Dolls Museum
6.8 km / 4.2 mi
Kokugonji
9.8 km / 6.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Shop
Show 12 more facilities & services
- GardenExtra charge
- Luggage room
- BarExtra charge
- Restaurant: 1
- Smoking areaExtra charge
- NightclubExtra charge
- SaunaExtra charge
- Hot tubExtra charge
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- SkiingExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN ECONOMYTWIN • ECONOMYTWN.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room ECONOMYRoom • ECONOMYROO.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
Room ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN BASICTWIN • BASICTWN.Z1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN BASIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BASIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.Z1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityShibu Hotel
TWIN SUPERIOR NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Shibu Hotel
100
reviews shown
Charlotte
One of the highlights of my trip. This is a very special place where the staff could not have been more warm and helpful. We booked the half board for 2 nights and the food was very traditional, high level Japanese cuisine which didn’t completely suit our teenagers (just something to be aware of) but the service was superb and the facilities (hot baths and room) amazing.
frank
Very helpful staff. Transportation provided to and from monkey park and closest train station. Get the full package and dinner and breakfast. It is well worth it and the experience is unforgettable. Thank you so much
Alistair
Very helpful and friendly staff. Lovely location with easy access to the surrounding onsens.
Victoria
The Shibu Hotel was a great place to stay. The staff are extremely kind and hospitable, and the meals were delicious and thoughtfully prepared. Highly recommend!
Julia
It is an older property however very well managed and clean. The staff is amazing very eager to accommodate all guests. We purchased half board option and the food was delicious, truly authentic experience.
Diana
From the arrival to departure. The stay was incredible. Room was really big and traditional. Food was an experience itself both dinner and breakfast were incredible. Highlights were the private outdoor onsen. The staff was lovely and very helpful. The town is really cute at night. Would totally recommend and go back.
James Michael
The building is beautiful and clean. The staff were very sweet and incredibly helpful. We had a delicious dinner and breakfast during our stay. It's also in a beautiful location where you can listen to the river while falling asleep. If you are planning on seeing the snow monkeys, this place is a must.
Skyler
Shibu hotel and the entire staff was welcoming, helpful, and perfect in every way. Hands down one of the best hotels and experiences I’ve ever had!! They are amazing and everyone should stay there - the town is stunning, the relaxation is peak, and the food and rooms are above and beyond!!
Nehemias
Friendly staff, great amenities
Monica
The Ryokan exceeded all our expectations. The food was absolutely outstanding -beautifully presented and truly memorable. The service was impeccable, attentive, kind and genuinely welcoming. The staff went above and beyond to make us feel comfortable and cared for throughout our stay. Having a private onsen that we could reserve was the perfect touch. It was peaceful and relaxing.We truly enjoyed the authentic Ryokan experience.
John
A great hotel in a beautiful location with incredibly kind, and attentive staff. The food here is outstandjng
Shihua
The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter.
Michelle
Outstanding facilities, outstanding service!
Aaron
This place was amazing! Extremely authentic feeling and the staff were extremely helpful. The food was also a great experience.
Marcelo
Fantastic!
William
Absolutely wonderful.
ERIKA
I loved my stay here! The food was amazing. The onsite Onsen (for hotel guests) was wonderful. The staff were kind and patient with my lack of Japanese language. I loved the snow monkeys at Jigokudani. The town has several small (delicious) bakeries and ramen lunch places. The whole visit was a delight.
Shirley
Very warm and welcoming team, shuttle services are offered for pickup and drop off at Yudanaka station.l and also to Snow Monkey Park. The room is spacious and equipped with all the amenities. Free drinks offered in room and also in lobby. We booked breakfast and dinner which was such a sensory and delicious experience. I used the private outdoor onsen both days and really enjoyed the experience. All in all a healing 3 day 2 night vacation thanks to the hotel’s hospitality.
Chris
Room and staff were wonderful as were the on site public and private indoor and outdoor baths.
Stephen
Wondering hotel in lovely surroundings,
Staff made us very welcome and comfortable, the Perfect end to our holiday.
Would highly recommend
Staff made us very welcome and comfortable, the Perfect end to our holiday.
Would highly recommend
Miki
Great service with good foods.
The spa was not big but was clean and comfortable. All the staffs were so polite and gave us VIP treatment. The owner was very accommodating with our plans. I would highly recommend this hotel if you are in Shibu Onsen village.
Anthony Drew
Our stay at Shibu Hotel was a memorable highlight of our trip. The staff were extremely helpful and provided us with boots and umbrellas after we told them we wanted to venture out into the rain to view the monkey park.
Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail.
The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed.
Thank you to all the staff members present!
Our dining experiences were equally as pleasant with the staff greeting us and explaining the menus to us in detail.
The area around the hotel was quiet and peaceful as well. On top of that all, the private bath offered was the last relaxing piece of the puzzle we needed.
Thank you to all the staff members present!
Jessica
Staff was kind and attentive, we got a great authentic experience with the dinner and breakfast addition. We would love to come back!
Jeffrey
Staff made us very welcome and the shuttle service was excellent. The dining at the hotel was a very special experience (our first). An excellent choice.
Sarah
We had a fantastic stay at Shibu Hotel. The staff were so kind and welcoming. They made us feel so special throughout our stay. The Kaiseki dinner was such an experience. The room was very nice, clean and had nice decor. I would recommend this hotel to anyone staying in Shibu Onsen.
Jamie
Excellent place to experience Japanese Onsens
Excellent service and delicious food. The hotel is clearly well run and cared for. The onsen baths in the hotel were the perfect temperature and the location ideal.
EIRINI
Off the beaten path… beautiful scenery and people
Joshua
The property could stand some renovation, but was nice overall and in a pretty location. The best part was the staff. They were very kind, considerate, helpful and accommodating. I appreciated them very much. And when I think back on my stay, that will be what I most distinctly remember.
Scott
We thoroughly enjoyed our Ryoken experience. We stayed in the Japanese style room and had dinner and breakfast. Both exceeded our expectations. The meals were served in our own private room and were very elaborate and delicious. So many different dishes were included. The staff were very nice. The onsen experience was also very fun. Finally, they made it so convenient to visit the snow monkeys upon arrival. Highly recommend.
Irene
Traditional luxury Onsen experience in near Nagano
This traditional Onsen and inn has excellent staff that is very patient, kind, thoughtful, and pays attention to details. They were very friendly, and willing to speak English to explain and introduce new foods. No matter what time we stopped by front desk, they answered our questions with a smile. They cleaned mud off our shoes after our visit to snow monkey park. Their shuttle service to park and train station was super helpful. They even returned my mother’s forgotten hat to her on the rapid express train before we left town after check out.
Jennifer
Shibu Hotel is such a lovely place to stay the staff is very kind and attentive. Most of them spoke some English. We would definitely come back for the hospitality and beautiful location.
Karen
Highlight of trip. Service excellent. Stayed 2 nights and food for breakfast and dinner different each night. So fun and delicious . Onsen each different and very relaxing. Snow monkeys incredible. Borrow boots from hotel. We forgot and they cleaned our shoes.
Smittipon
One of the best staff who was always super helpful during our stay.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.
Food service at both breakfast and dinner were always of very high quality.
Lastly, onsen experience was also very relaxing. I recommend booking the private outdoor onsen.
Fabrice
Excellent service and awesome breakfast I truly recommend and forgetting to mention to high quality of the staff
Amir
Staying the night here was unnecessary and expensive. I would advise you to visit the monkey park and then continue onward to wherever you’re headed. Having said that should you decide to spend the night, the room was large comfortable and well appointed. Beds were comfy and there was free tea and beverages in the public lounge. The kaiseki dinner was good but the breakfast was a single tray set menu. No buffet. It’s a sleepy town with 9 onsens, so spring onwards might be worth to get the onsen key, put on your Yukata and go to town (sic). The owners brother drives the shuttle to the money park and the station. He is a lovely person!!! Oh and don’t miss the Chokkun Izakaya. The owner is a character alongwith his wife so you will have a very enjoyable and filling meal - guaranteed.
Michaela
Amazing staff that are so accommodating, the dinner was a great experience and the food was delicious. Couldn't fault the experience here.
Raphael
A wonderful spot to experience Shibu Onsen
Such a wonderful stay! The staff were so friendly and accommodating. They drove us to and from Yudanaka station, and had no trouble offering us vegetarian kaiseki.
The room was spacious and comfortable, with a great sunset view.
The room was spacious and comfortable, with a great sunset view.
Barbara
Top notch
We felt like royalty. Excellent food and service. The van ride to the Monkey Park and the outdoor private onsen was icing on the top! Highly recommend!
David
Beautiful, serene place to visit snow monkey park
Very caring staff and thoughtful experience. The private and group onsens on site were beautiful and clean. The guidance and support navigating the town were exceptional. Will go again.
Hsin-Ming
Lovely onsen hotel, Shibu Hotel
Lovely service with top notch onsen
Verified traveler
great clean helpful proprietor, they go out of their way to accomodayte any request, will come again
Casey
Incredible stay.
Incredible experience. Hotel was clean and comfortable, the staff is very helpful and nice, and I had some of my favorite meals in all of Japan. Would highly recommend this place.
Kerri
We were picked up from the train and immediately got a ride to the monkey park, a major reason for our visit. The hotel then sent a shuttle to pick us up and return us to the hotel where our luggage had already been taken to the room. This was a more traditional place with shoe removal and slippers provided. Dinner was incredible despite my not loving a few of the items in the set course menu. Breakfast was equally fulfilling. We did not take advantage of the public onsens due to our short visit but did use the private onsen in site. At the end of the stay we were driven back to the train station for our departure and given a small token of candies. An excellent stay!
Verified traveler
何と言っても従業員の方々が素晴らしいかったです。
これぞ温泉旅館！といった感じでした。
ありがとうございました。
これぞ温泉旅館！といった感じでした。
ありがとうございました。
Kay
Superb onsen experience. Our room was very clean with comfortable tatami/futon. Outdoor and indoor onsen was very pleasant as were the private onsen. Kaiseki was delicious and filling. Most of all staff and owners were very welcoming and kind. Will come back.
Teresa
Best hotel near snow monkey river
The staff was amazing. Very friendly and professional. I especially like the fact that they picked us up from our bus stop and took us to Snow monkey River. Thereafter, we called them, and they picked us up and took us to the hotel. The private onsen was amazing. I enjoyed it. The 13 course meal was exceptional and tasty This is a must place hotel to be at because they make the whole transition from the bus stop to their place very easy. There is a couple that runs the place and they are helpful, professional, and beautiful!!!
David
We had the best time at the Shibu Hotel! The staff was so friendly and went above and beyond to accommodate us and make us feel welcome in their little slice of paradise. Our room was beautiful! We were given rides to and from the train station, rides to and from snow monkey park, two great meals, and friendly helpful service at every juncture. The hotel’s private and public onsen’s are great but don’t miss out on the public bath house tour!!! The hotel perfectly placed in the middle of the public bath house tour and will give you a map and a key to access each little bath. One of the best experiences of our entire Japan trip (or any trip). I would also pick one night to and try one of the local restaurants. We loved our smokey bar and home closing experience at a place down the road called Chokkun Izakaya.
David
Kazuyoshi and family was so nice and kind. They provided the highest quality service and hospitality we’ve had so far ever! Their property is so healing and peaceful with their on property private Onsen’s. Their close location to the snow monkey park was so worth it as well! Their dining experience was so amazing and delicious! We will bring our family back for sure.
Mahalo and Aloha Kazuyoshi San and family! Much respect and a Big Thank you! Jya mata!
Mahalo and Aloha Kazuyoshi San and family! Much respect and a Big Thank you! Jya mata!
Kerry
Family most friendly and gracious
Dennis
Beautiful historic property. Comfortable rooms. The hot spring baths make this a must. Very close to snow monkey park and the best part - they will shuttle you from the train station, to the hotel, to the monkey park, to dinner and to the train station. Staff is very helpful. Awesome place.
valerie
The love and attention the owners put into this property making sure all our needs was taking care of has surpassed our expectations. You are treated as a guest in their home. Will definitely recommend. Our family made incredible memories there.
Dan
Soulful and relaxing
The most wonderful place, beautiful location and kind service. The private onsen is definitely worth the visit. And the food service is traditional and generous. Only a few minutes from the snow monkeys and the staff will take you there and pick you up.
Yu Jing
Shibu Hotel is very beautiful. Our Deluxe Twin room looks like new. The room is much larger than advertised. We were lucky to book half board as the private dining room is beautiful and the staff is just so courteous. The meals are so beautifully decorated and delicious. The onsen is clean and very warm. We were picked up from the train station and were driven to the Snow Monkey Park. We love this place and will definitely come back.
James
A really incredible town and hotel. The service and hospitality was amazing. A really great stay.
Steven
Family Run Ryokan Provides Exceptional Service
The Shibu Hotel is a family run ryokan. The service level is beyond exceptional. They both fulfilled everything we wanted before we asked, but found ways to make our stay more pleasant than we had thought of.
The kaiseki dinners and Japanese breakfasts were rich, varied and authentic. And again the staff that served us were exceptional.
While we enjoyed the village onsens, the onsens at the Shibu Hotel were our favorites.
The kaiseki dinners and Japanese breakfasts were rich, varied and authentic. And again the staff that served us were exceptional.
While we enjoyed the village onsens, the onsens at the Shibu Hotel were our favorites.
Erin
A fantastic place to stay. The staff are just exceptional. Was very kindly welcomed and was offered transport to and from the monkey park. In detail instructions for the onsens were provided along with the traditional robes and shoes. I highly recommend staying here. Just ensure you contact the property with you train arrival time asap so you don’t have to walk from the station
greg
Very friendly staff. Lovely stay. Great location for onsens.
Nikolaj
Really nice hotel.
Great hotel with a clean, large room. The Onsen hot bath was absolutely awesome: you can have it private and outdoors or indoors.
Very helpful staff has completed an overall picture.
Highly recommended.
Very helpful staff has completed an overall picture.
Highly recommended.
Gideon
Stunning traditional Japanese hotel, with onsen onsite. The kaiseki meals were spectacular, and they accommodated dietary requirements impressively well. Fantastic place to stay.
Elizabeth
Wonderful hotel and a must stay!
I absolutely loved the Shibu Hotel! The staff were incredible. They were extremely helpful and kind during our entire stay. There are public bathhouses around the area that you get free access to. You can also use the hotel's private onsen which was AMAZING. The dinner and breakfast were very delicious! And they offer a shuttle to and from the snow monkey park nearby. I would definitely stay here again!
Cristina
The free shuttle service is really good. The staff drove us from and to the station and also to the monkey park. They even made sure I could buy the famous apples from Nagano before leaving town (which are much more expensive anywhere else)
Verified traveler
So much to say about Shibu Hotel so let me start with the big points
- Free pickup from Yudanaka Station - you can transfer here from Nagano (go down the steps). Call the Shibu Hotel when you know your train time
- Free transfer to the Snow Monkey Onsen leafing you to do the last 10 mins on flat ground - MUCH appreciated
- Free secure key access to 9 Onsen in the town + 3 at the Ryokan = TWELVE Onsens are for your use. Ask for the ‘souvenir towel’ (in red envelope) and you can get a stamp for visiting each Onsen + a 10th stamp from a small shrine above Onsen number 9. Check the example of a completed towel to the right of reception.
The hotel is a Ryokan which means traditional Japanese style without skimping on quality. There are some basic rules about Ryokan the owners will be all too happy to explain to you which are simple things like leaving your shoes at the door. Optionally you can wear a sized Yukata (similar to a kimono) for your stay and even when visiting the neighbouring onsens (it makes changing easier and you won’t look out of place). They’ll be ready and welcoming with a smile and “make yourself at home” mantra that is embodied thoughout your stay.
- Free pickup from Yudanaka Station - you can transfer here from Nagano (go down the steps). Call the Shibu Hotel when you know your train time
- Free transfer to the Snow Monkey Onsen leafing you to do the last 10 mins on flat ground - MUCH appreciated
- Free secure key access to 9 Onsen in the town + 3 at the Ryokan = TWELVE Onsens are for your use. Ask for the ‘souvenir towel’ (in red envelope) and you can get a stamp for visiting each Onsen + a 10th stamp from a small shrine above Onsen number 9. Check the example of a completed towel to the right of reception.
The hotel is a Ryokan which means traditional Japanese style without skimping on quality. There are some basic rules about Ryokan the owners will be all too happy to explain to you which are simple things like leaving your shoes at the door. Optionally you can wear a sized Yukata (similar to a kimono) for your stay and even when visiting the neighbouring onsens (it makes changing easier and you won’t look out of place). They’ll be ready and welcoming with a smile and “make yourself at home” mantra that is embodied thoughout your stay.
Rory
Brilliant experience!
A really enjoyable stay. Everybody was very friendly, welcoming and helpful and the room was clean and comfortable. We were taken up to, and collected from, the nearby Snow Monkey Park. This was great to see with the monkeys out in large numbers. In and around the hotel you are encouraged to wear the traditional Yukata which adds to the experience and we enjoyed the use of the hotel’s private onsen. Both dinner and breakfast were excellent, fantastically presented and we had the added pleasure of our own private dining room. An evening walk around the Main Street where most of the nine renowned public onsen are located was rich in atmosphere with the way the wonderful old buildings are lit at night.
Dina
Gem of a place
This was a delightful hotel with amazing customer service. Get the breakfast and spend time visiting the onsens!
Timothy P
Wonderful Traditional Stay
Hotel itself is becoming a bit dilapidated. Any lacking of hotel condition is made up with the friendliness and service of the staff. They treat you like family and happily go the extra mile to ensure an enjoyable stay.
Thomas
Absolutely delightful experience. The staff is attentive and courteous.
Verified traveler
Outstanding
Outstanding place in the heart of Shibu Onsen. A genuine Japanese experience. A friendly, competent staff.
Martina
Traditional hotel in beautiful traditional town.
We spent big money compared to the rest of our trip, not realising we had picked one of the most popular venues of the area. From the moment we arrived we felt looked after. Staff picked us up from the train station. English speaking staff helped us check in and settle into our room. Including sizing the yukata to wear. We were driven to and from the monkey park. We had access to the onsen on site as well as the communal ones in town. We had a map of stores and restaurants. The hotel is very traditional. The room fit 4 very comfortably. The room was a tatami room. Nice touches like our shoes being left ready at the door when they knew we were going out. And the lovely matriarch even bagged us joice and lollies to take when we left as it was really early in the morning. It was expensive but absolutely worth it.
Verified traveler
Extremely courteous and friendly service. This was our first Ryoken experience and it could not have been better! Close to Main Street and the hotel provides shuttle to/from snow monkey park and the train station.
Verified traveler
Extremely helpful hotel staff. We were surprised that driver offered us a free ride to the snow monkey place upon our arrival at the train station.
Julia
Amazing staff, loved the location
Diane
Fantastic ryokan
What a fantastic ryokan. The hotel met us at the train station, then showed us the 3 onsen at the hotel and then took us up to a huge bedroom. There were 3 Japanese beds made up for us plus a little sitting room. A separate toilet and shower. There was a safe, lots of electrical outlets, a fridge, cold water carafe, yukata, and overcoat to wear in the hotel and outside. Everything was clean and so lovely. We had a wonderful view of the mountains and river.
They also took us up the snow monkey park entrance (and will pick you up, too -although we walked back down).
Very attentive staff. Always trying to help you. There are a couple of people there who speak English.
We did have the Japanese dinner there one night. There must have been 12-15 courses (I stopped counting after a while). Delicious but be aware that a lot of it is fish in case you don’t like fish. There was beef as well.
I would stay there again in a heartbeat.
We had room 504 with a great view of the river and mountains.
They also took us up the snow monkey park entrance (and will pick you up, too -although we walked back down).
Very attentive staff. Always trying to help you. There are a couple of people there who speak English.
We did have the Japanese dinner there one night. There must have been 12-15 courses (I stopped counting after a while). Delicious but be aware that a lot of it is fish in case you don’t like fish. There was beef as well.
I would stay there again in a heartbeat.
We had room 504 with a great view of the river and mountains.
Verified traveler
Shibu is an older hotel but don't let that sway you. We stayed in a Ryokan in Kyoto, two adults and our teenaged daughter and this one was much bigger in comparison with a separate large shower/bathroom and sitting area. Extremely quiet for sleeping with views of the river and mountains. The hotel staff didn't miss a thing, were extremely accommodating and polite offering free shuttles to the monkey park and train station. We came back from the monkey park with muddy shoes which our driver must have noticed as when we went out later that evening they had been cleaned off and looked brand new! Also our daughter left her little bag behind and Shibu staff contacted us immediately to advise and arrange for shipment back to us in Canada. We wanted to stay longer and enjoy the wonderful onsens both in the hotel (one of the few outdoor onsens we discovered) and in the neighbourhood.
Verified traveler
The manager/owner is extremely helpful and professional in providing his service which made our 1 day trip a pleasant memory. The hotel is well maintained and very clean, the staff are very professional as well by the Japanese standard. One thing worth mentioning is that they even cleaned our dirty shoes (due to the melting snow and mud from the nearby Snowmonkey park) overnight and placed them in front of the front desk tatami area when we head out. Shibu hotel has the attention to detail in a friendly way that makes you feel like the guest of honor.
William
We loved the Shibu Hotel. The service was excellent. Everything about the town and this hotel were delightful. Can’t wait to come back!!
Verified traveler
Wonderful place! Such a lovely experience to stay in a family run resort that’s been around for a long time. Our corner room was wonderful. The breakfast was great and dinner was simply amazing! One of the best meals I’ve ever had. Absolutely loved our stay.
Mark
Lovely experience
A very special two days staying here. Friendly, gracious hosts who could not do enough to help our enjoyment. Monkeys and ski fields in two days made so easy and relaxed by our hosts.
Verified traveler
Comfortable stay in the countryside.
It was a relaxing stay and staff were friendly, helpful and attentive. The food was just ok though. I’ve stayed at other Ryokans and this one just doesn’t stack up with quality, quantity and taste. Breakfast was especially disappointing.
may-ling
Very friendly and helpful. Great meals.
Christian
Great hotel, in centre of Shibu with nice Onsen
Great hotel, in centre of Shibu with nice Onsen and very pleasant staff.
Samson
This ryokan is located on the main road of the shibu onsen area. The staff was simply awesome, very humble and very friendly. They went out of their way to make sure my stay was enjoyable and memorable. They offered pick up and drop off service at Yudanaka station (I was able to use expedia messenger when I was boarding the train at Nagano station to advise them of my arrival time and they made sure the shuttle bus was waiting for me) and snow monkey park (even made sure to provide the train schedules for the day we left to make sure we were able to maximize our time at the park before being dropped off at the station). The hotel had its own onsen (indoor, outdoor and private co-ed) accessible anytime from 15:00 to 09:30. They also provide the \"town key\" to the 9 public bathhouses, a must do experience if you enjoy onsen-ing (word of warning - the water is very hot at most of the bathhouses and they are old so don't expect marble floors/shining wall tiles). When you go, I highly recommend the dinner and breakfast combo. The food was simply amazing and a great way to enjoy a traditional japanese meal. They also offer free yukata use during your stay. I highly recommend this place and would definitely stay again!!
Verified traveler
The hotel was absolutely beautiful. It was more traditional and was located in a comfortable sleepy town. We really enjoyed our stay here and left feeling wonderful and relaxed. Would highly recommend their breakfast meal. It was a highlight of the trip for sure.
Verified traveler
we have been there before , so we know of the snow monkey , the walk
in the forest the Shrines and Temples ...and the little quaint village of
Yamamuchi ,
in the forest the Shrines and Temples ...and the little quaint village of
Yamamuchi ,
Katrine
Beautiful room and amazing breakfast
We really enjoyed our stay at Shibu and the breakfast was lovely!
Great accommodation if you are going to see the snow monkeys
Great accommodation if you are going to see the snow monkeys
Anthony
Amazing hotel in the heart of Shibu
We had a wonderful time at this hotel. The staff were amazing, so kind and helpful with our 3 children. They drove us up to take the children to play in the snow and to see the snow monkeys.
We cannot rate this hotel highly enough. I recommend it to anyone who visits Shibu.
We cannot rate this hotel highly enough. I recommend it to anyone who visits Shibu.
virginia
We fell in love with this hotel! The owners are friendly & will go out of there way to help you with anything you need! The food was delicious & so is the plum wine! Highly recommend to stay here.
Gregory
Came for the snow monkeys and stayed for the charm
A charming hotel with such a sweet staff. If you call ahead, they'll pick you up from Yudanaka train station. We went to see snow monkeys but really enjoyed the hotel, the public onsen in Shibu and the overall charm. If you have time to spare, I reccomend even saying for two nights to take advantage of the Onsen and enjoy the charm ok f a small mountain town.
The staff at the hotel was really great in helping us learn the customs and expectations of the onsen, while making us feel at home.
Also the breakfast was the best breakfast we've had on our entire trip. Be aware that if you're a picky eater and used to western style breakfasts, it may not be for you.
The staff at the hotel was really great in helping us learn the customs and expectations of the onsen, while making us feel at home.
Also the breakfast was the best breakfast we've had on our entire trip. Be aware that if you're a picky eater and used to western style breakfasts, it may not be for you.
Verified traveler
Absolutely amazing staying. Got picked up from the train station even if this was not arranged or even asked for. Extremely clean place. The on site onsen was also really nice.
Verified traveler
Friendly staff and nice location.
Very warm hearted hotel staff and nice location near the 9 onsens.
Dorit
A lovely Japanese hotel, sleeping on futons on the floor was an uncomfortable experience for us coming from the US.
Food was excellent but the service over dinner was rushed.
Overall an awesome experience .
Food was excellent but the service over dinner was rushed.
Overall an awesome experience .
Verified traveler
Shibu hotel is a MUST.
Shibu is not just an incredible hotel but an incredible experience. Yamanouchi is a small town so don't expect a lot to do, but my family didn't mind spending most of our time at Shibu. It's conveniently located in the small town so you're next to shops and restaurants. (Check out the neighboring soba shops.) The staff feel like family and I definitely recommend paying a little extra for the provided meals because you can't find that anywhere. They have a private onsen for guests which is the biggest of the ones around Yamaouichi. We absolutely loved this family owned hotel and can't say enough good things about them.
Rick
Staff
Excellent service. Pick up and drop off at the station and monkey park.
Kristin
Convenient and Comfortable
Shibu Hotel is located in a very cool \"onsen town\" where almost all accommodations are full-service ryokans, which is not what we wanted for this particular part of our trip. So as a more conventional type of hotel set-up the Shibu Hotel was better for us than a ryokan. The hotel has some minor quirks and it does show it's age a bit, but on the other hand the hotel had some nice Japanese touches, a high level of customer care, and everything needed for a comfortable stay. We enjoyed our stay.
Robbie
Traditional & nice
Lovely, very raditional ryokan without being over fussy or difficult to negotiate. Rooms are comfortable, you have futon on the floor but a couple of chairs by the window. Breakfast may not be everything to Western tastes but is beautifully presented in the dining room. Onsen can also be a little confusing but well worth the effort. Decent level of English spoke by most staff. We were the only big noses in the place which added to the authentic feel, for us anyhoo
Verified traveler
A traditional room in an onsen
Very, very, kind staff, excellent food, lovely traditional room. Easy access to Jingokudani Park - snow monkeys
marie
A perfect escape!
A fabulous escape, in a beautiful mountain area with full access to both the hotel and local onsens. We booked the package that included dinner and breakfast - the food was simply amazing! The town is quiet and peaceful, with visitors wearing their kimonos as they wander in the streets and go onsen hoping... exactly what we needed!
Kiril
very good choice
We had an wonderful experience at Shibu hotel. We were greeted by the owner at the JR station. When we arrived at the hotel we were greeted by a very nice young man with perfect English who explained the breakfast, the room and the rules about the public baths. The dinner and breakfast were 5 star traditional Japanese meals - prepared carefully and very artistically presented. We loved the room, the place and the location.
Tamie
They picked us up and dropped us off at the station and snow monkey park. Nice staff members accommodated us. Highly recommend this hotel!
Verified traveler
This place is wonderful. The service and people were wonderful.
jeffrey
During our stay at the hotel, there were heavy snow conditions and an avalanche that occurred the day before our arrival, causing the snow monkey tourist site to close. Despite this unfortunate experience, the hotel staff members' level of service made us feel somewhat less disappointed. Everyone here are friendly and welcoming. This is one of the main aspects I look for in a great holiday.
Location & surroundings
Shibu Hotel
2173 Hirao, Yamanouchi-machi, Shimotakai-gun, Yamanouchi, Japan
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Shibu Hotel
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