Kanbayashi Hotel Senjukaku

Japan , Nagano
Yamanouchi, 1410 Hirao
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50 reviews shown

10/10

Exceptional

10 Mar 2026

Caroline

Excellent hotel!

Partner

10/10

Exceptional

05 Jan 2026

Stephen

The snow monkeys were within walking distance. The rooms were large, and the views were beautiful. Communication with staff is complicated.

Leisure Family

10/10

Exceptional

17 Nov 2025

Kathleen

The room was everything I dreamed of having in an Onsen. It was beautifully appointed and impeccably clean.
We chose the room with the western beds and found it quite comfortable and very spacious.
The staff was extremely helpful. Spoke English well, and the food was amazing. The presentation of both our breakfast and dinner was a beautiful display of Japanese aesthetics.
We loved the mineral bath, and we love the fact that we had an indoor and an outdoor mineral pool.

Leisure Family

10/10

Exceptional

07 Sep 2025

Gary

The staff was very kind and helpful. The property is very beautiful.

10/10

Exceptional

17 Jun 2025

Mukti

We really enjoyed our stay at Hotel Kanbayashi. The location was

Friends_and_family Family

10/10

Exceptional

26 Jan 2025

Robert

Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!

Leisure Family

10/10

Exceptional

01 Dec 2024

Julia

Food was amazing! Everyone was really accommodating and friendly. The location is right next to the snow monkey park. Would recommend this hotel to any friends visiting Nagano.

Leisure

10/10

Exceptional

01 Aug 2024

Menaka

Relaxing stay at a beautiful hotel

We had an amazing and relaxing 2 night stay here. Our room had a beautiful view of the mountains. The staff were very kind and helpful, and the Kaiseki meals and breakfasts were great (and huge). The public and private onsens were really nice, and not crowded at all possibly because we visited during the summer. Great location to visit the snow monkey park!

Friends_and_family Friends

10/10

Exceptional

15 Jun 2024

Ian

Was a most wonderful and relaxing experience. Only the fact that the indoor pool is closed for the whole month of June was disappointing.

Leisure

10/10

Exceptional

24 May 2024

Paul

Staff was incredibly helpful and friendly. Beautiful gardens on property and very convenient to Snow Monkey Park. Meals were delicious and such a great experience!

Leisure Partner

10/10

Exceptional

18 Apr 2024

Kenzo

Staff was very friendly and accommodating to English speaking travelers. The private onsen was great too.

Leisure Self

10/10

Exceptional

30 Mar 2024

Shlomi Shlomo

Thank you very much for the hospitality.
Everything was very nice.
If I have to rank from 1 - 10; I would give almost in every parameter 10
Food, will give 9
Still a very high ranking, so would be more then happy to come back.
Shopping of souvenirs, a bit limited, but it is o.k
Thank you again for the excellent hospitality.

Business_and_leisure Friends

10/10

Exceptional

26 Mar 2024

Shannon

Amazing and Beautiful!

This was an incredible place to stay! Authentic Japanese traditions shared with us and the entire place was beautiful! You can walk to the entrance to the Snow Monkeys from here! They make up your bed while you are out. The beds are twin futons on the floor so be prepared, but it was fun! A little stiff when we woke up. Wish we had stayed another night to enjoy the warm bath!

Friends_and_family Friends

8/10

Excellent

16 Mar 2024

Verity

Having the ability to hire crampons and walking sticks was very useful for walking to the snow monkeys

10/10

Exceptional

06 Mar 2024

Simonne

This accommodation is outstanding. The dinners and breakfasts were wonderful and the service was amazing, as was the onsen.

Leisure Family

10/10

Exceptional

19 Feb 2024

Tousif

Amazing place and staff ! Highly recommend this place.

Business_and_leisure

10/10

Exceptional

09 Jan 2024

Annie

An amazing ryokan next to the monkey park. Loved the Japanese room, the lobby and the onsen, esp the outdoor onsen.

8/10

Excellent

19 Dec 2023

Elizabeth

The proximity to the Snow Monkey park was great. I didn’t like that they did not inquire about sizes needed for yukayas as other ryokans had done. Japanese cuisine was very nice.

Leisure Family

10/10

Exceptional

22 Nov 2023

ALICE

Excellent Stay

Good location to monkey park, excellent services, friendly staff, great meals (dinner and Japanese breakfast) and hotel room

Friends_and_family Friends

8/10

Excellent

20 Nov 2023

Natalia

Good hotel close to the Snow Monkey Park. Outdoor and indoor ryokan and a mix of Japanese and traditional rooms. Staff speak reasonable English and are friendly and helpful.

Downsides: rooms are very hot in the winter due to central heating. The hotel feels a bit dated and could you a refresh in some places.

Leisure Family

10/10

Exceptional

20 Oct 2023

Cindy

Amazing stay and would highly recommend if you are looking for an immersive and authentic experience in Japan with close access to the Snow Monkey Park. The staff are incredibly friendly and hospitable. There is a vendor who brings in fresh fruit. Definitely purchase the high grade grapes as they are huge and very sweet and delicious. The private onsens were amazing. The hotel thought of all the details to make the experience a memorable one!

Leisure Partner

10/10

Exceptional

20 Aug 2023

Rasesh

Great location and amazing staff. Don’t miss the private onset experience.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Simone

The property and facilities are beautiful, the staff were so friendly and helpful, and the food was delicious. We had a wonderful experience, thank you so much!

Leisure Friends

10/10

Exceptional

09 Jun 2023

Jessica

I love love LOVED our stay. I have been telling everyone about. The service was wonderful. The staff were amazing. Of all the accommodation we stayed in during our trip, this place had the most authentic and special vibe to it. From greeting us at arrival, to the moment of check out, I was impressed with every aspect of the stay: the traditional room, the beautiful garden and waterfall, the onsens, the meals and especially, the lovely service. Do yourself a favour, and stay here.

Leisure Partner

10/10

Exceptional

29 May 2023

Stella

Fantastic food, excellent service

Friends

10/10

Exceptional

01 Apr 2023

Adrian

- Very close to snow monkey park
- Spacious and clean rooms
- Great authentic breakfast
- Convenient shuttle service to train station

Leisure

8/10

Excellent

29 Mar 2023

Verified traveler

Nice stay

Good size room in older property. Very clean and excellent service. Great amenities.

10/10

Exceptional

05 Feb 2022

Tanya

It was fabulous. We had a great time the hotel staff and the management was very helpful. We would definitely go back again.

Friends_and_family Family

10/10

Exceptional

15 Dec 2021

Taja

Absolutely loved our stay, and wish we had spent more nights there. Very peaceful and relaxing. Food was excellent. We enjoyed their multi-course dinner and traditional Japanese breakfast. Staff was very friendly and helpful. Walking distance to Jigokudani Yaen Kōen/Snow Monkey Park.

Leisure Partner

8/10

Excellent

03 Aug 2021

Verified traveler

1泊朝食付きの予約だったが、宿泊数日前に夕食についての確認等の連絡があり、ホスピタリティの高さを感じた。
滞在中も快適に過ごせた。

Leisure Partner

10/10

Exceptional

28 Feb 2021

Verified traveler

全てにおいて完璧でした。スタッフの皆様は品格があり、とても気持ちよくおもてなししてくださいました。どうもありがとうございました。

Leisure Partner

10/10

Exceptional

21 Dec 2020

Mayara

First impressions are typically lasting ones. My first impression was awesome! They called us in advance to confirm our stay and the time of our arrival and to let us know that there are not many restaurants (at least not for dinner) nearby. We arrived late for check in but the staff were quick to kindly meet us out front before we even had the car doors open. From the moment we stepped foot into the hotel it was obvious there was a lot of time and effort into making our stay enjoyable. There is a view from virtually every window in the hotel. Waterfalls, tree’s, ponds with coy fish, etc... The rooms are spacious, comfortable, and packed with all the necessary amenities. The private onsen was beautiful only to realize we hadn’t even seen the best part, we sat in the hot indoor onsen oblivious to the outdoor one. And the best part, tattoos are allowed! On the public onsen and pool, but for ¥1.500 we choose to use the private onsen. Once we made our way to the outdoor onsen we were nice and cozy and able to enjoy the view of the trees and the snow in privacy. Slept like a rock and woke up to an amazing breakfast with a wide variety of homemade and local goodness. Once dressed and ready for the day it was a 20 minute walk to see the monkeys and the hotel provided a discount to the park. Couldn’t have asked for a better stay. Awesome hotel, I hope I get the opportunity to stay again. 10/10.

Leisure Family

10/10

Exceptional

10 Mar 2020

Tra My

No better place to stay

We couldn't have asked for a better stay! The location of the hotel is walking distance to the snow monkey park and the staff couldn't be more helpful. We really enjoyed the facilities, the included meals and the private onsen. Would full heartedly recommend and stay here again.

Partner

10/10

Exceptional

01 Mar 2020

Verified traveler

Beautiful property near Snow Monkey park

Stayed for one night to visit the Snow Monkeys and Obuse. Every area is meticulously maintained with exceptional attention to detail. The private onsen was beautiful and being able to be outdoors with snow on the ground was a special experience. Breakfast was served with great courtesy and brief introductions to the items served which enhanced the experience. The lounge, with self service coffee and tea station, as well as the selection of books and western classical music CDs was like a throw back to a more elegant and relaxed era.

Friends_and_family Family

8/10

Excellent

05 Feb 2020

ANNE

Generally very good

We were disappointed to be told if we did not have the special Asian dinner there was no other choice???
All other restaurants in the area were closed on Monday. day.
When we booked we declined the expensive meal for something simpler.
We were also told we needed t let the hotel know 3 days in advance?? But had no choice on arrival. Disappointing

Friends_and_family Friends

10/10

Exceptional

03 Jan 2020

Verified traveler

The Property was in very good shape and the hotel staff was very kind and helpful. Most do not speak English so there can be some language issues but that is to be expected. Other than eating at the hotel which was good but expensive there is not a great deal of choices to eat in the immediate area so that into account. If you want to see the monkeys this is the place to stay for sure . But be warned you will need good walking boots because the path can be icy. I saw people walking with sneakers and in my view they were an accidents waiting to happen.

Family

10/10

Exceptional

01 Jan 2020

Verified traveler

Highly recommend when going to snow monkey park

Overall excellent stay with great service. The tea & coffee room is much appreciated. Location being nearest hotel to the snow monkey park is also a big plus.

Partner

10/10

Exceptional

28 Dec 2019

John

Snow Monkey Paradise!

We had a brilliant 24 hours at this hotel. We could have stayed a week! Attentive staff, train pick up, meals included and great access to the Snow Monkeys.

Hotel room was spectacular with a great snowy valley view.

Terrific swimming pool and Onsen.

Japanese food - superb!

Could not fault this place!

Partner

8/10

Excellent

23 Dec 2019

jennifer

Overall good but food disappointing

Great location and overall good but we found the food a bit disappointing. One of the main reasons for choosing this hotel was for the restaurant reviews and we didn’t find the quality of food or service as good as other places where we’d stayed during our trip. We felt rushed - one dinner we had four courses at the same time. There was no bar in the hotel. We wanted a beer early evening and were told we had to buy it from the vending machine..... He Onsen was nice but we had to pay extra for the private Onsen which again in other places it was by reservation but no extra charge. Good size bedroom. Swimming pool was a bonus. Dated but great water temperature.

Partner

8/10

Excellent

22 Dec 2019

The proximity to the snow monkey park is the main attraction to this hotel.

Leisure Family

8/10

Excellent

15 Dec 2019

Verified traveler

Good location for the snow monkeys

Great location for visiting snow monkeys. Very traditional hotel. Great Japanese experience and lovely private onsen.

Partner

10/10

Exceptional

21 Nov 2019

Kool

Located very close to the starting point of the walking path to the Snow Monkey Park which was convenient to us. Food and service were excellent. Room was big and we had a good view from the balcony. Bathroom needed an update but they had everything we needed.

Leisure Family

8/10

Excellent

08 Oct 2019

Verified traveler

Good food and services

Good services and clean. Their food is delicious and the service team is helpful and nice. It is also good to have a morning walk in the mountain with fresh air.

Family

10/10

Exceptional

13 May 2019

Verified traveler

On the pricier side but my goodness did we love it and the town.

Leisure Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

A fantastic property with wonderful staff and an amazing location. Exceptional food and the inroom onsen was a dream!

10/10

Exceptional

01 Apr 2019

Verified traveler

Excellent overall.
The pool area was very disappointing.

Business Family_with_children

10/10

Exceptional

28 Mar 2019

Anna

Excellent Hotel

Beautiful hotel, excellent service and cleanliness; the people go out of their way to create an amazing experience for guests. Very flexible and good food. Very close to snow monkeys - 30 minute walk.

Family

8/10

Excellent

08 Mar 2019

Verified traveler

Enjoyed the property and onsen. Breakfast was also a nice addition.

Leisure Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

Wonderful experience. Very close to the snow monkey park. Food and staff were fabulous. Great Onsen experience.

Leisure Friends

10/10

Exceptional

18 Feb 2019

Verified traveler

Shuttle bus pickup from station was very punctual. The hotel was beautifully presented and the staffs were very attentive. Was a very enjoyable experience.

Leisure Partner