Hotel Hoshikawakan

Japan , Nagano
YAMANOUCHI, 2941 50 Hirao
Show on Google | Map

50 reviews shown

8/10

Excellent

24 Feb 2026

Gareth

Super hotel just five mins walk from the train / bus station. Staff very friendly and helpful. Bathroom is probably the smallest I have ever been in but worked ok and even though the showerhead was a 50p temu plastic one, it was the best shower of our trip. Included food was more Japanese based than European but we managed. The Onsen was very nice too. We did message the hotel months in advance asking if the half board food had vegetarian options and did not get a response but presumed it would be ok as it is a heavily patronised tourist area. When we got to our designated table we were faced with two plates of raw meat. There were few veggie options and even the tofu looked like it had minced beef in it. But it is quite a Japanese style hotel rather so we rolled with it. As you do.

Partner

8/10

Excellent

12 Feb 2026

Elizabeth

Amenities

6/10

Pleasant

08 Feb 2026

Drake

Old traditional Japanese in central location nice onsen

10/10

Exceptional

04 Feb 2026

Peter

clean large room, great buffet dinner, really nice private onsen

Leisure Partner

8/10

Excellent

30 Jan 2026

Louisa

This hotel is a gem! Spacious, clean rooms, breakfast included, private onsen baths, and even karaoke! I would give this 5 stars but it is to be noted that this hotel is not a 9 mins walk from Shiga Kogen Ski Area… its a 40 minute bus. Very easy to navigate though. Would stay again.

Partner

4/10

Poor

24 Jan 2026

James

Very dirty, moved rooms, still dirty, wallpaper peeling off the walls, covered in stains. En-suite was so old and dirty really gross. Staff were lovely, just a very neglected hotel. They do not even have the lights on in the foyer. Common spaces in the hotel are freezing. Good location just needs to have the whole thing refurbished.

Business_and_leisure Partner

10/10

Exceptional

09 Jan 2026

Simon

Excellent value. Nothing too fancy, but for the price we paid we were very happy with our stay.

10/10

Exceptional

08 Jan 2026

owen

Breakfast was wonderful, staff was accommodating and kind.

8/10

Excellent

07 Jan 2026

Hannah

Pros: The staff was very accomodating and friendly. There were plenty of staff around if we ever needed anything. The beds were comfortable and they refreshed all our bath linens without having to be asked.

Cons: the place was quite outdated, which wouldn't matter in and of itself, but it wasn't very clean. The beds covers were dirty; one had obvious bloodstains and another had brown streaks, which I optimistically told myself was food.

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Esteban

The room was a great size for three people, especially when compared to other rooms in big cities such as Tokyo.
The provided ribs and yukata really enhanced the experience making the ryokans bath houses and semi private Ibsen feel truly Japanese and unique!
Then the location was great. A 10 min walk down a hill from the Yudanaka station made it easy walking with luggage there and a bit challenging on the way back.

If you’re planning on exploring this nonsense village the snow moneys or go skiing, you should really consider this location.

Leisure Family

6/10

Pleasant

14 Dec 2025

Simon

The bed was very hard with only one pillow each the linen was very thin and hotel itself needs renovating if it wants to attract more international guests. The staff were freindly and helpful. The location was fine with parking provided. The breakfast was not the best with average facilites and options.

Leisure Partner

2/10

Poor

10 Feb 2025

Ronald

Staff was kind, helpful and efficient. Hotel is old and dirty and lots of mosquitoes. Housekeeping and maintenance are dismal.

2/10

Poor

28 Dec 2024

Choon Sheng

this place is not suitable for international visitors. lack of english support. the aging female staff at the reception is too lazy even to use a translator to communicate despite me trying my best to use google translate to communicate. really backward customer service. her facial expressions tells us that she despise non-locals.

Leisure Family_with_children

2/10

Poor

28 Dec 2024

Choon Sheng

very rude 50 year old female japanese staff manning the reception. even though i do not speak japanese, her body language says it all.

Leisure Family_with_children

8/10

Excellent

09 May 2024

Verified traveler

Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station

Friends_and_family Family

10/10

Exceptional

06 Apr 2023

Janet

Staff couldn't do enough for us

The hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door.

The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.

Partner

10/10

Exceptional

24 Jan 2023

Kseniia

We loved absolutely everything in this hotel and we've even decided to stay longer.

Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding!

Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me.

Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner.

Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip.

Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion.
There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards.

Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter.

Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore.

We will be visiting this hotel again and again in the future.

Leisure Family

8/10

Excellent

06 Apr 2019

Verified traveler

Able to use a private onsen was nice. Hosts speak passable English so that is helpful.

Business_and_leisure Friends

10/10

Exceptional

23 Mar 2019

Tatsuo

快適

素晴らしい

Family

8/10

Excellent

25 Jan 2019

Duy

The hotel is a 4 minute walk from the Yudanka Station (We grabbed a taxi cause of our luggage and the fare was 700 yen). The check-in was simple and we paid with our master card. Nearby was a Family Mart and American Drug convenience store. The hotel staff were kind but speaks very little English. There's 2 private onsen (open air) on the 3rd floor and public onsen separated by gender located on the 1st floor. There were massage chairs, books/manga library, drinks and ice cream vending machines, free coffee/tea station in the lobby. We got the breakfast package with our room and it’s a buffet style with a decent variety on the 2nd floor (from 7am to 8:45am)

Our Room: fit for 4 people but it was just my wife and I. 4 comforters (pillows and blankets included) we just stacked it to add extra comfort. In room washroom and toilet with a bidet. Towels, body wash, shampoo and conditioner included. No tooth paste but free tooth brushes.

What we didn’t like: in the corner of our room had a water spot/water damage and the carpet by the window were stained. A mini fridge that did not cool anything and we could not connect to the hotel wifi.
The in unit heater was difficult to operate as there were no English text.

Overall if you’re not spending the majority of your day in your room and don’t need a microwave or working fridge, it’s a decent place with very nice amenities.

Leisure Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

Staff made every effort to ensure our stay was the best it could be! If you’re looking for “bang for the buck” this is it!

10/10

Exceptional

22 Dec 2018

Lafontaine

Really nice little hotel Minutes away from Yunadaka station. Simple room, clean, nice breakfast buffet and access to lovely private onsens.
The staff was very friendly and offered great service.
A great quality-price value.
Plus it is quite easy to reach the Jigokudani Monkey park by bus from the station.

10/10

Exceptional

11 Feb 2026

YAOJEN

有免費關東煮可以吃

8/10

Excellent

06 Jan 2026

掃除もきちんとされ、受け入れもよかった
特に、到着時のおでんの接待に感謝です。

Leisure Family

8/10

Excellent

20 Dec 2025

Laura

Estilo muy tradicional japonés, nos encantó sobre todo a mis hijos las camas tipo futon es una experiencia increíble ademas de su baño onsen delicioso, puedes entrar al público o reservar privado que dura 30 min. Aunque ese estilo tradicional nos fallo cuando del desayuno se trataba, pero no fue problema.
Lo que si considero es inconveniente es que no den mantenimiento a las instalaciones, si bien todo funcionaba, el hecho de q las paredes estuvieran sucias, telarañas y la tina con cabellos no es parte de mantener lo tradicional. Se puede mantener el estilo y limpieza a la par.

Leisure Family_with_children

8/10

Excellent

23 Nov 2025

Kimiyo

部屋は古いですが広く、スタッフも感じが良くいい滞在でした。

Leisure Family

10/10

Exceptional

21 Nov 2025

ヨシノリ

スタッフが親切でした。

Leisure Partner

10/10

Exceptional

19 Oct 2025

HISAMI

良かったです

Partner

8/10

Excellent

15 Sep 2025

外国人スタッフが一生懸命で良かったです。

6/10

Pleasant

20 Aug 2025

Virgile

Une seule personne parle anglais. C'est difficile de se faire comprendre. Les jeux comme ping pong et babyfoot sont abîmés. Le onsen côté homme manque d'entretien. Cela paraît sale. Le petit déj offert le matin est typiquement japonais mais cela n'est pas très appétissant pour des non japonais. La chambre style japonais était agréable. Nous avons bien dormi sur les futons à quatre.

Leisure Family

8/10

Excellent

10 Aug 2025

Yuri

温泉も最高！晩御飯も最高でした

Leisure Friends

10/10

Exceptional

01 Aug 2025

しょうじ

対応が良い

10/10

Exceptional

02 May 2025

Verified traveler

よかったです

急に決めた旅行でした。
みなさんが書いておられるよい口コミ、”これがそうか、なるほど”と思いました。
よかったです。

Friends_and_family Family

8/10

Excellent

12 Mar 2025

MANABU

朝食

朝食のパンが美味しくなかった。
その他はとても良かった

Self

10/10

Exceptional

04 Mar 2025

Lars

Dejligt hotel tæt ved yudanaka station

Dejligt hotel tæt ved yudanaka station. Der er Onsen også i private rum. Meget dejlig buffet om aftenen inkl drikkevarer. Lidt svært at forstå deres engelsk og de dr meget hjælpsomme. Nærområdet almindeligt.

Partner

6/10

Pleasant

20 Feb 2025

Erika

El hotel cerca de la estación de nagano y cerca del autobús para ir a varias atracciones, el lugar no esta bien limpio tendrían que mejorar en ese aspecto.

Leisure Partner

8/10

Excellent

25 Jan 2025

Pang san

很舒服的住宿溫泉整潔

Friends_and_family Friends

8/10

Excellent

03 Sep 2024

Verified traveler

老人のつぶやき

部屋の清潔感があり、良かったです。
只、風呂場にも歯ブラシが欲しかったなあー

10/10

Exceptional

13 Aug 2024

Aklko

駅から近く、貸切風呂あり。

部屋は、広かったが、トイレは狭かった。ロビーにコーヒー、紅茶など自由に飲むことができて良かった。駅からも近かった。

Partner

10/10

Exceptional

15 Jul 2024

Mai

大変お世話になりました。
特に外国人客スタッフの方々に大変親切にしていただきました。

10/10

Exceptional

15 Jul 2024

NAOKO

２泊３日、小学生の子供と宿泊しました。部屋は和室で広く、バストイレ別で清潔でした。

夕食はバイキングで鍋、蟹食べ放題、寿司や串揚げ、天ぷらと種類豊富でアルコールも飲み放題。ハイボールやワインなどこちらも種類豊富。
鍋は三種類のダシを好みで一つ選び、キムチ鍋を食べましたがとてもおいしかったです。
野菜や豚肉は食べ放題で、チーズやうどんもあり〆まで完璧でした。

朝食もバイキングでこちらも豪華。海鮮丼が作れたり、焼き魚やカレー、パンなど何でもありました。

館内には卓球やビリヤード、サッカー台があり、カラオケも1時間無料で、雨でしたが旅館の中で十分楽しむことができました。

アメニティは豊富で、赤ちゃん用のボディソープまでありました。風呂は大浴場の他に予約制で貸切風呂が二つ、薬湯になっておりとても気持ち良かったです。無料のマッサージ機や漫画も置いてあり、欲しいものがすぐに手に入るような充実したサービスでした。

スタッフは外国人の方が多いですが日本語がとても流暢で、日本人のスタッフも含めてみなさん親切でした。

店の周りには飲食店が歩ける範囲にいくつもあり、薬局もあるので安心です。

また湯田中温泉に行く時は、絶対に泊まりたいと思います。

Leisure Family_with_children

6/10

Pleasant

28 Apr 2024

takashi

もう少し、研究してみては?

お部屋も綺麗でした。　お風呂も良かったですが、夜と朝の食事は、家族向けの為、少し物足りなさを感じました。
メインのしゃぶしゃぶでしたが、質の良い食材を入れると
とても良いホテルと成ると思いました。

Friends_and_family Family

10/10

Exceptional

01 Mar 2024

Hasebe

志賀高原スキー場に車で行くなら、コストパフォーマンスやサービスを考えるといい宿泊施設です。

Leisure Family_with_children

8/10

Excellent

06 Nov 2023

Carlos Miguel

Hotel que, si bien no es lujoso, cumple bien. Limpio, cómodo y, sobre todo, acogedor. Ambiente familiar y muchos servicios disponibles (Onsen público, Onsen privado durante media hora, karaoke, biblioteca de manga -en japonés, eso sí-, bebidas gratis de cafe, te y agua, y aperitivo gratis hasta las 17.30 -huevo duro, y unos vegetales tipicos de japon que no sé cómo se llaman).

Los empleados muy agradables, y aunque no tienen buen inglés (mucho menos español) como es generalizado en Japon, se hacen entender y tratan de hacerte la vida más fácil.

Leisure Partner

6/10

Pleasant

27 Sep 2023

MAKOTO

設備の古さは感じますが、泊まった部屋は、洋室にリニューアルしており、かなり広くスペースをとっているため、３人がゆっくり利用できます。
従業員が、ほとんど外国人で、やりとりがしずらい部分もあります。
食事は、朝夕とバイキングとなっており、コスパには優れますが、落ち着いて食事ができないのは残念です。

Leisure Family

10/10

Exceptional

03 Jul 2023

ひかり

外観は古い感じだが、改装している部分も多く清潔感はある。
スタッフは外国人が多いが親切に対応してくれるので不便もなく、よかった。
貸切風呂が一回の宿泊につき一部屋一回（30分）しか使えないという決まりだったのが残念だった。
宿泊客が多い時は仕方ないが空いているなら檜と岩風呂両方入りたかった。
シャンプートリートメントが、質の良いものが置いてあってよかった。
貸し出しの物が色々あったり、ドリンクサービス、マッサージチェア無料など、サービスがよかった。
飲み放題の飲み物は長野の信州ワインや日本酒などいいものが置いてあった。ビールのグラスも冷えていて、セルフの自動サーバーだが泡もクリーミーに注げていて美味しかった。
この値段でこの内容ならまた宿泊したいと思った。

Leisure Family

8/10

Excellent

30 Apr 2023

たかゆき

金額にしては満足の内容

Leisure Partner

8/10

Excellent

23 Apr 2023

子連れにおすすめです。
全ての大浴場や貸切風呂に、ベビーベッド、ベビーバスが必ずありました。
ベビーソープも貸し出しあります。
食事場では机付きの椅子（ベルトあり）もあるし、もう少し大きい子供向けの椅子も揃ってます。

Leisure Family_with_children