Concept Suit Premium

Turkey , Istanbul
Bakırköy, İstanbul, Zeytinlik, Ömer Naci Sk. No:7, 0
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Donald

We were very happy with our stay. The accommodations were great and the surrounding businesses and proximity to the cruise port really set the location apart.

Partner

2/10

Poor

23 Apr 2026

William

Horrible customer service

10/10

Exceptional

22 Apr 2026

Fannie

Everything is always amazing

2/10

Poor

20 Apr 2026

Safoura

Not a good place to stay

4/10

Poor

20 Apr 2026

Debhora

Negatives:
Elevator was not working. Had to use stairs.
Dirty kitchen and bathroom. Toilet fluid would not flush.
Staff was very helpful to handle luggage up and down the stairs. The AC was very quiet and cooled the room well.
Maintenance was quick to repair toilet and install new batteries in the for lock.
Location was very good for walking for anything needed.

Friends_and_family Friends

2/10

Poor

15 Apr 2026

Sabine

NOT a great stay!!!!! I was supposed to receive a phone call from the Extended Stay Manager regarding the multiple issues we had, I am still waiting!
Upon checking in: A/C unit leaking water all over the floor and was squishing out from under the vinyl floor planks. Had to ask for towels repeatedly to wipe up and cover the floor. Humidity in the room was very high because of all the moisture and smell was not pleasant!
The second night, neither mine nor my husband’s room keys were working and had to be reset. No hair dryer, the least of our issues. The front door was stuck when we tried to leave the building, and we had to push it open. In my opinion, a major security issue, not to mention the 2 elevators were making horrible scraping and cracking noises that resulted in our friends, who were staying there as well, ended up getting STUCK in the elevator and the fire department had to come and get them out!!! We missed our shuttle to the ship, we were going on our 1st cruise, my friend was paralyzed with panic from being stuck in the elevator for more than 15 minutes. The front desk Lady told us in not so nice words, not to talk to other guests, that were coming in and out of the building, about what was going on with our friends stuck in the elevator! I was promised a 50% refund, and I have not received it yet.
The picture of this extended stay is nothing like it. Very used and no updates in years. The bathroom is a whole other story!

Friends

2/10

Poor

15 Apr 2026

John

Didn’t hold room. No help getting another room.

Partner

10/10

Exceptional

11 Apr 2026

Fannie

Great

Partner

2/10

Poor

11 Apr 2026

Gregory

The most disgusting, dirty hotel I’ve ever been to in my lifetime .
Unprofessional staff, roaches , mold and rats outside the parking area .
I requested 4 nights back after realizing staying there was destroying my mental health.
They refused , even though I checked out and gave them the key back .

4/10

Poor

10 Apr 2026

April

The floors were filthy in the room, my feet were black. Their breakfast is is packages of oatmeal and coffee. They have no ice machines, and the kitchenette in the room has no potts/pans and no cutlery.

8/10

Excellent

08 Apr 2026

virginia

was ok but not as good as expected. Place clean enough until you looked at the soles of your shoes....

Partner

6/10

Pleasant

06 Apr 2026

Amilcar

Clean room pet friendly

Pet

8/10

Excellent

04 Apr 2026

Richard

The room was clean and the bed was comfortable. The location, for us, was excellent as it was only a short drive to the cruise port. Unfortunately, it was quite expensive for an overnight stay. The breakfast was lame. A dried out muffin in seal plastic, a coffee and maybe a small yoghurt. I expected more.

Family

6/10

Pleasant

04 Apr 2026

Pavan

The shower is worst and the room floor is sticky

Friends_and_family Friends

4/10

Poor

04 Apr 2026

Cher

Thus is obviously a hotel geared to longer term guests that are staying for business and/ or contract work who want to fix their own food.

Biggest complaint was there was NO breakfast offered as listed. There was a coffee machine with only sweet cream sweetener in a pump with a small selection of muffins and oatmeal in a pocket. No milk for the oats or regular sugar. They called it a coffee bar which is accurate—nothing close to breakfast.

Got to the room and there was no hair dryer. Note stated go to the desk and request. We did and they had none to hand out! I understand doing this due to thefts but either offer one at check in or make sure you have enough for all rooms.

One issue to think about-we were in a handicap accessible room which was not a problem. However the bath had a high step in tub and with the shower running stepping into the tub was very precarious even with the grab bars as the tub floor was slippery! Even I was very unsure stepping into it. Needs to have some permanent anti slip coating on the tub base.

Partner

10/10

Exceptional

02 Apr 2026

Lashaunda

This place is absolutely great the property is clean the rooms are clean and the staff is amazing the front desk host crystal is very sweet and helpful I enjoyed staying here.

Self

10/10

Exceptional

01 Apr 2026

Lashaunda

The rooms were very clean hassle free parking and crystal at the front desk was amazing definitely would be staying there again

Self

6/10

Pleasant

31 Mar 2026

Ana

The front sliding door wouldn’t even open all the way to get to the reception the room had a musty smell and the bath tub had hair in it the towels had hair in it. It was bad.

Partner

10/10

Exceptional

31 Mar 2026

Janet

Good location

2/10

Poor

30 Mar 2026

Alejandra

Roaches in the room, told management and they did nothing about it.

Family_with_children

4/10

Poor

30 Mar 2026

William

Not impressed, It wasn't a breakfast it was just a snack, just a small muffin and bad coffee.

Partner

4/10

Poor

28 Mar 2026

Michelle

Staff was excellent

Self

8/10

Excellent

28 Mar 2026

Annette

The staff has been awesome and the room is comfortable. I’m grateful for them when we had to switch hotels unexpectedly.

2/10

Poor

27 Mar 2026

Ricardo

Dirty

Self

10/10

Exceptional

26 Mar 2026

Sandeep

Crystal is amazing

10/10

Exceptional

25 Mar 2026

Celicoeur

The workspace meets my needs, it was excellent.

Self

2/10

Poor

25 Mar 2026

Keith

There was supposed to be shuttle service from the airport, but one never showed after over an hour. The shower took 20 minutes to warm up and was in disrepair.

Family

2/10

Poor

23 Mar 2026

Wayne

Awful hotel!!

Partner

8/10

Excellent

23 Mar 2026

Njia

Was a great location, good price, and the staff was kind.

6/10

Pleasant

23 Mar 2026

Patrick

We traveled by car for 4 hours and arrived an hour early. Our name was placed on a list was told maybe in 15 minutes we could go to our room. it never happened at 3 pm we got our room. Our fault bad timing. we could not use the rest room in the lobby because we didn't have our pass key. Desk clerk looked like she slept in her uniform. There was no complementary coffee or water available. No vending machines for beverages or munchies. The breakfast offered was a joke. the coffee station where the creamers were had caked on old smelly creamer incrusted on it. There was no fruit, no protein no cold cereal no bowls for the oatmeal were available. I kid you not, there were 4 spoons and six yogurts if you like yogurt. Just hard dry mini chocolate and blueberry muffins. no plain creamer and no napkins. At 5 pm I asked one of the maids where the ice machine was and she informed me that I had to make my own with the trays in freezer in my room not good when you are only there for a night. FYI they needed to defrost the freezer. No shuttle to the port no shuttle to the airport but we knew that from the beginning. there was one bench in the lobby and one bench outside not enough seating for amount of guest there. The elevator broke and both were down for several hours not good when you're on the top floor and pushing 70. We have used extended stays quite a bit, but after this stay, our worse stay, we will be looking for other options.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Julie

Staff was not trained at all. Property is old, dirty, and need of repair and improvement. Breakfast options are basic. It was quite and slept ok

Family_with_children

10/10

Exceptional

22 Mar 2026

Chris

Crystal at the front desk is the best. Friendly smile and amazing service!

Partner

10/10

Exceptional

20 Mar 2026

JESSICA

Thank you

8/10

Excellent

19 Mar 2026

Vijay

Front Desk Staff are amazing, especially the Female staff, she’s amazing will give her 5Star..👍👍

Self

10/10

Exceptional

18 Mar 2026

Sandeep

Crystal is the best she very helpful and has the best customer service

4/10

Poor

17 Mar 2026

Bryan

Very outdated, needs more than just a fresh coat of paint. Beds stiff and running water has very little water pressure.

Family

4/10

Poor

16 Mar 2026

Robert

Room was clean, bed comfy ac was just ok. Zero amenities
Service was just ok floor was damp

Partner

10/10

Exceptional

15 Mar 2026

John

The customer service was top notch! Lots of things to do and see in walking distance. Good value.

Partner

4/10

Poor

15 Mar 2026

Myranda

The shower handle was broken, the room smelled of burnt pasta, and the hotel was dirty. I would not stay in an extended stay again. Also, the grab-and-go breakfast was a joke. The pictures online are VERY deceiving. Also, the elevator that we took dropped before it went up and didn't seem safe, so we lugged our luggage down the stairs in the morning.

Family_with_children

10/10

Exceptional

13 Mar 2026

Tammy

The staff was very nice. My room was clean and the bed was comfy. There are lots of places to shop and dine within walking distance.

Self

2/10

Poor

08 Mar 2026

Robin

We were incredibly disappointed by this place. When we arrived the young man at the desk was less than helpful. Our room was 80+degrees and it would not cool down- my husband went to request another room and was told there were none available and no fan was available to help cool the room. We actually looked for another location to stay at but it was late and none were available .
I there was also garbage bags lining the hallway when we arrived to our floor and they were still there the next morning.
Would not recommend this hotel at all!

6/10

Pleasant

08 Mar 2026

Pablo

It was alright.

Partner

4/10

Poor

07 Mar 2026

Timothy

Place is pretty rough. Staff was not the friendliest. Airport shuttle was advertised on the site but they don’t have one. One main reason why we booked. Breakfast was a joke and super sketchy. They would bring out a tiny cart with some random stuff on it it. But nothing seemed very clean. Decorations falling off. Front door don’t work half the time and you had to force it open. Wouldn’t stay there again.

Friends_and_family Family

4/10

Poor

06 Mar 2026

Christie

Can walk to port and convention center/ needed update-paint chipping, toilet paper dispenser pulled out and lying on counter/elevators jerky and slow/basic beds/shower head you had to unscrew to get minimal pressure/no central air/staff was fine and quiet in room.

Self

4/10

Poor

06 Mar 2026

Carol

There were no amenities. No coffee or tea pot in the room or hair dryer. Had to leave early for the airport. No coffee service in the lobby or anywhere until 6am, which was just a half hour earlier than when we left. This was one of the most expensive hotels we booked and the most disappointing.

Family

6/10

Pleasant

05 Mar 2026

Tara

Wasn’t really a breakfast- just some breakfast bars and yogurt

10/10

Exceptional

05 Mar 2026

Donlyn

This location is perfect for the cruise port, so many shops, places to eat and grocery store with in walking distance. Crystal at the front desk is li d and sweet.

Partner

2/10

Poor

04 Mar 2026

Madison

From a non-guest sitting in the lobby charging a phone making everyone uncomfortable, to falsely advertised “breakfast” offered, to blood on the sheets, hair and toothpaste in the bathroom, cigarette and weed smells all through the hallways when supposed to be “non smoking” this was the WORST hotel experience I’ve ever had. We left within 30 minutes of checking in— and only stayed that long to find another hotel. Absolutely horrible and disgusting

Partner

10/10

Exceptional

03 Mar 2026

Moses

My stay was awesome thanks to Crystal

10/10

Exceptional

03 Mar 2026

Moses

I stay here for a week and crystal made sure I everything was ok with my stay I recommend everyone to stay here

10/10

Exceptional

03 Mar 2026

Moses

Crystal was amazing her guest services is the best

2/10

Poor

02 Mar 2026

Timothy or Joyce

The room air conditioning was broken. The toilet leaked under the flooring when flushed, so it would seep up through the cracks in the vinyl tiling. They didn't have any other rooms available or maintenance on call to repair these problems. Then, the morning desk person was late getting breakfast setup and she had a bad attitude when we were trying to grab oatmeal packets and paper cups to cook it in our room nicrowave. We told her we had a flight to catch, but she should have been better prepared and set it up before 6am instead of starting at 6:15am!

Partner

8/10

Excellent

25 Feb 2026

Mike

The room was clean and staff were welcoming. Luckily we were able to check in early.

Partner

6/10

Pleasant

25 Feb 2026

Larry

The pictures on the Expedia website are a little misleading. This hotel is quite tired and is badly in need of updates. I guess if your expectations are low, then this would be something that would be suitable.

Partner

6/10

Pleasant

25 Feb 2026

Tracy

Front desk staff were very nice. Housekeeping staff were not pleasant and unhelpful. Hallway carpets were dirty with trash on the floor. We had to run the AC constantly or the room stunk. The dresser drawers stuck/didn’t close. The room is bare bones. Bathtub and shower curtain were stained. Water pressure in the shower was non existent. Would not stay again.

Pet

10/10

Exceptional

24 Feb 2026

Moses

Great customer service

Self

2/10

Poor

22 Feb 2026

Bradley

Absurdly overpriced. Our desk table had one leg attached using blue tape...

Partner

2/10

Poor

22 Feb 2026

Aaron

Very dirty hotel. Unsanitary conditions.

Partner

2/10

Poor

22 Feb 2026

Roy

Hotel smelled like urine, walls were filthy, pubes on the toilet when I walked in blood on the shower curtain toilets don’t flush well. How dare anybody have the audacity to call this a hotel

Friends_and_family Friends

6/10

Pleasant

15 Feb 2026

Analee

The room was clean enough, it was definitely in rough shape, and the hallways were pretty dirty. The ladies that checked us in and out were friendly and pleasant.

Leisure Friends

4/10

Poor

15 Feb 2026

Shelley

Worm furniture. Terrible shower. Had to go to front desk for a hairdryer

Leisure Family

2/10

Poor

14 Feb 2026

Leslie

The room was horrible no hot water it had a weird Oder of …wet??? Just not it and they charged almost 400 a night don’t do it

10/10

Exceptional

13 Feb 2026

Eduardo

6/10

Pleasant

11 Feb 2026

Douglas

The room looks old and in poor condition. Some of the plates surrounding the electrical outlets were broken. No USB ports. The continental breakfast offered was meager. However, the staff was courteous when I checked in and checked out;

Business

6/10

Pleasant

10 Feb 2026

Melissa

The listing is inaccurate. There is no pool or shuttle service. The bed was about as comfortable as sleeping on concrete. There is a cooktop and microwave but no pots, pans, plates, silverware, etc. I will not recommend this hotel and will not stay there again.

Partner

8/10

Excellent

08 Feb 2026

The facility was average. The staff was great. The room was clean but I found the shower faucet a bit unusual and even after 2 days I was still unsure of how to adjust the faucet to receive the warm water. I did not experience any of the amenities.

8/10

Excellent

07 Feb 2026

Amber

Staff courteous, great location for our cruise layover.

Leisure Family

8/10

Excellent

06 Feb 2026

Charlene

We stayed here one night pre-cruise. The location is very close to the terminal at Port Everglades. It was clean enough. The only in room amenity was a small tube of shampoo. Hair dryers were available for the asking. The.staff was very friendly and helpful. Firm, comfortable beds. Carrabba's is next door so very convenient for dinner. We skipped the grab and go breakfast at the hotel for a bagel and good.coffee across the atreet at Einstein's bagels. $28 Uber ride with tip for 4 people Uber XXL). Smooth and easy!

Leisure Family

8/10

Excellent

04 Feb 2026

Lisa

The room was very clean, functional if not fancy, and it served our purpose very well. We appreciate the refrigerator and microwave, stove top, ability to get kitchen utensils from the front desk. Employees at desk were able to respond to our questions and needs. Location in Harbordale is very good as well.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Louise

Yes

2/10

Poor

02 Feb 2026

robert

Didn't have a room when I arrived. Blamed it on system being down. Manager walked away while in mid conversation.
Clueless
don't stay there!

Partner

8/10

Excellent

01 Feb 2026

K-Lynn

Staff was extremely friendly, room was very clean!

4/10

Poor

01 Feb 2026

Brian

The room smelled bad. Like mold and stale cigarette smoke. There was a cigarette butt in the kitchen sink. The artwork on the wall had holes in it. Quarter size holes. The front desk staff was friendly. They offered me 50% my next stay but nothing for the current stay. I told them I don’t think I’ll return.

6/10

Pleasant

26 Jan 2026

Jing-wen

The window shade need to be fixed, difficult to get hot water from the sink, asked repair - no response.

Internet speed too too slow

Leisure Family

4/10

Poor

26 Jan 2026

Diane

Overall feel of the hotel was sketchy. Key cards did not work...had to insert it, wiggle the handle, etc. and maybe by the 5th try, it finally unlocked. No coffee maker in room. No blow dryers. For an extended stay there were NO kitchen supplies. Tiniest shampoo bottle ever. Took 10 minutes to get hot water each of the three days. Bathroom door knob was in danger of not being able to open.

Business

10/10

Exceptional

25 Jan 2026

Christobal

Yes room are excellent...staff professionals and helpful. ...

Leisure Self

4/10

Poor

25 Jan 2026

Hansal

The hotel needs updating. The rooms are good size but showers lack good flow, and furniture needs to be updated

Business Self

8/10

Excellent

25 Jan 2026

Akbar

Yes the room was spotless. The young girl at reception desk was courteous and helpful.

Self

4/10

Poor

24 Jan 2026

Sam

Hotel is neglected and barely kept. Rooms smell horrible.

Business

2/10

Poor

23 Jan 2026

Gerald

Not room. It was expedia saying there was a hotel shuttle to hotel .took us 2 hours trying to hunt down a non existent van. We then had to hire an uber to get to hotel.
You lied to us. Have to think about ever using expedia again. Shame on you. I will take this up with your company when my vacation is over. There were 2 parties going to this room. Each paying $25 for a shuttle that was supposed to be free. Not happy.
You will need to make it right or i will gladly spread the word.

Leisure Family

4/10

Poor

23 Jan 2026

Dave

Room smelled like smoke. The advertised \"breakfast\" consisted of some cereal bars, stale muffins and instant oatmeal and some yogurt. No fitness. Was working in my room at 9 am and some workers knocked and said they had work to do in my room. Seriously? On the plus side, room was relatively clean and bed was good

Business

2/10

Poor

22 Jan 2026

Ericka

This was the most dirtiest place I ever stayed at. the carpet looked like it hasnt been clean like in months. I encounter 2 roaches in my bathroom. We couldnt sleep f how disgusted we felt

Leisure Family

4/10

Poor

21 Jan 2026

Shannon

Booked a queen studio. When we arrived, our room was no longer available. We had to pay an additional $11 to downgrade to double full bed studio. We could barely fit in the bed!

Partner

2/10

Poor

19 Jan 2026

THOMAS

The room was in terrible shape. Curtain rods falling off, counter tops filthy, and the room smelled like something died. They gave us a different room, however there were crawling bugs. Never again!

Leisure Partner

4/10

Poor

18 Jan 2026

Dale

Hotel was not clean - lobby felt unkept and hallway to room had lots of cat litter all over the floor. Room had broken shade that could not be openned. When i mentioned it to the front desk they vacuumed some of the litter up but did not address the shade.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Kris

Hotel was unable to find reservation until we called

6/10

Pleasant

17 Jan 2026

Kailyn

Front desk Staff was very accommodating. She allowed us to store our luggage until check in.
Had a small bug problem in the room and was immediately offered a discount. Other than that the room appeared clean at first sight.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Friendly and efficient staff at check-in, nice clean room!

Leisure Self

8/10

Excellent

16 Jan 2026

Ayinde K

Clean room

Business Self

2/10

Poor

16 Jan 2026

Brian

Hearer didn’t work

4/10

Poor

16 Jan 2026

nathaniel

The hallways were filthy, parties going on and a baby screaming.

Leisure Partner

2/10

Poor

16 Jan 2026

Karen

Toilet was out of order , had to move rooms . Receptionist wasn’t helping I had to ask for manager or maintenance and he declined . Spoke to manager the following that I’m still waiting on my 25%refund

Leisure Family

10/10

Exceptional

16 Jan 2026

Richard

Clean

Self

6/10

Pleasant

14 Jan 2026

Jia-Yi

Very limited services. The shower does not drain well. Staff was nice.

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Alice

Very basic room totally without charm. It comes with a kitchen but no kitchen utensils. Thin towels, tiny bar of soap, no other amenities. Bare minimum \"to go\" breakfast, no coffee or tea option in room. Massive room size, suitable for family.

Partner

2/10

Poor

11 Jan 2026

LIGIA

Where do I begin? Maybe from the bathroom’s sink being clogged or the super rusted stove top or the fact that there are no utensils nor cups or dishes even tho it’s an “extended stay” hotel.
But worse of all was the fact that we couldn’t sleep at all due to some guest banging doors every 20 seconds throughout the night and you can hear literally everything.
Other than that, don’t count on complimentary breakfast, it’s a joke. More like a tiny corner counter with a coffee maker - Didn’t even bother.
The entire building is old and not well maintained. The carpets all around are gross.
Obviously not at fault of the staff.

Location is convenient, that gained the ONE star. But that’s honestly it.

Leisure Family

8/10

Excellent

11 Jan 2026

Frank

Room was okay. Hallways needed a good vacuum

4/10

Poor

11 Jan 2026

Bryce

The room smelled awful stove tops were not clean we opened the microwave and it was disgusting and the hallways smelled rotten

Friends_and_family Family

2/10

Poor

11 Jan 2026

Amber

Paid 250 for a room that was not clean. Bedding is stained and dirty. Was told new sheets would be brought up and they weren’t. Went down to front desk and was now told that I had to bring the dirty bedding down in order to get new ones. Went into bathroom in room to find cockroaches crawling on the toilet.

Partner

2/10

Poor

10 Jan 2026

Maria

No the kitchen was not fully equipped. The staff was very unprofessional, hotel is very dirty. I don’t recommend it to anyone.

Leisure Partner