Name: Mercure Istanbul Bakirkoy
Address: istanbul cad no71, 71, Bakirkoy, 34140, TR

6/10

Pleasant

01 Jun 2026

Asbed

Biggest problem in my room 1015 is what i think was the ac unit, or some other unit. It was making a huge bang noise. I couldn't sleep or just when i close my eyes I'd wake up in a panic. Otherwise staff was friendly, helpful, and caring.

Self

8/10

Excellent

24 May 2026

Gulsen

Clean room every day, with the beds made up and the trash taken out.
Plus fresh bottles of water on a daily basis.
Great

Partner

10/10

Exceptional

10 May 2026

MURAT GÖKHAN

.

Friends_and_family Family

10/10

Exceptional

07 May 2026

Khadijah

Clean room, great staff and a special thanks to Guler :-)
Good variety breakfast and changes daily.
Comfortable bed
Free water everyday
Decor could do with a little update its abit dark and lighting isnt adequate.
Close to metro lines convenient location

Family_with_children

10/10

Exceptional

02 May 2026

Scarleth

La mejor experiencia 👍 un 10/10

Self

6/10

Pleasant

19 Apr 2026

Berna

Çıkış günümde kapı çalınmadan erkek çalışan odaya kartla giriş yaptı. Uygun değildim ve bu hoş değildi. Oda giriş yaptığım gün yeteri kadar temiz değildi. Yerlerde kuruyemiş kabuğu gibi bir şeyler vardı.

Business

10/10

Exceptional

08 Apr 2026

Chantel

Very beautiful location right in the Bakirkoy area. 10-15 min walk to the seafront. Everything you need is in the area.staff were very friendly and accommodating. The only thing I didn’t really like was the TV in the room. No option to English. So was on my phone majority of the time. Could be better if there was some sort of entertainment after a day of touring around. So that can be improved. Other than that. Beautiful location.

Friends

6/10

Pleasant

03 Apr 2026

Kais

The breakfast was good but the cleanness needs attention. The Pool they made us buy caps for 600 the water was too cold kids couldn’t swim, reported to reception they charged us didn’t care.

Partner

10/10

Exceptional

22 Mar 2026

Alper

Clean and comfortable staff perfect

Partner

8/10

Excellent

14 Feb 2026

Hisham Mohamad

The minibar was empty expect the drinks

Business Partner

8/10

Excellent

08 Dec 2025

Timur

The room should have been non-smoking. However, it was smelling smoke. Staff were excellent, very helpfull.

Partner

10/10

Exceptional

25 Nov 2025

Volkan

Overall the stay was excellent. I give 5 star rating despite the occasional cigarette smell coming in from the vents in the room. Also, optional breakfast is VERY expensive…we knew this before hand, but tried it once. Large selection of buffet options for all appetites.
Thank you very much for a very enjoyable 13 night experience.
Staff very friendly at front desk, day in, day out. Lots of shopping, malls and food within walking distance. Our housekeeper Güler hanım was a delightful person. Please give her high praise. Will happily stay at this hotel again and refer to everyone as a fantastic option!! Thank you again.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Mustafa

Evet

10/10

Exceptional

23 Oct 2025

Bradley

Nice friendly staff and big comfortable bedrooms with a good shower

Business Self

10/10

Exceptional

06 Sep 2025

Makarm

Amazing service.

Business

6/10

Pleasant

30 Jun 2025

Joni

The bed was comfortable. It was noisy from traffic noise.

Leisure Family

4/10

Poor

27 Jun 2025

Yasset

I don’t like the cleanest especially for room
The breakfast was poor and small but staff are friendly

Leisure Family_with_children

10/10

Exceptional

11 Jun 2025

RAYMONA

The staff was wonderful. They were very attentive, concerned about my every need and comfort. Im in Istanbul almost every three months. Hotel Mecure Bakirkoy will be my place to stay@

Business Self

4/10

Poor

22 May 2025

Gerardo

I would like to share some feedback from my recent stay, with the intention of contributing to your continuous improvement.

The spa and pool were excellent, and the room itself was also excellent. However, I was given a smoking room despite having specifically requested a non-smoking room. The smell in the room was very strong and unfortunately caused me a headache throughout the night.

In addition, the front desk service was just acceptable. It seemed that the receptionist was not very attentive. I was not informed about the welcome cocktail, which I later found out was available for guests. I also asked for transportation information, which I was told would be provided, but I never received a response.

In my opinion, the main area for improvement is at the reception, where better communication and attention to detail would make a big difference in the guest experience.

Leisure Family

10/10

Exceptional

16 May 2025

Janan

It was just what l needed. Nice, clean and close to anywhere i needed it go.

Business_and_leisure Family

10/10

Exceptional

16 May 2025

Hisham Mohamad

Everything was good

Business Family

4/10

Poor

22 Apr 2025

Sardor

Room was very small and dusty, i believe they gave me the smallest room because i booked it through this site , my friend booked through other alternative and he got much bigger room for pretty much same price

Business Self

10/10

Exceptional

25 Mar 2025

NESLIHAN

Loved it ☺️

Staff was polite and friendly , the pool area downstairs was nice and beautiful.

The rooms were extremely clean and nice.

Self

10/10

Exceptional

28 Nov 2024

Mohammed

Perfect

10/10

Exceptional

28 Nov 2024

Mohammed

Everything was perfect

Business Friends

10/10

Exceptional

28 Nov 2024

Mohammed

Perfect everything

8/10

Excellent

14 Nov 2024

Mayda

I like this hotel its very convenient,transport is very easy marmaray just 3-4 min walk,lots of restaurants and shopping malls,quite safe,ann busy area.

cons i should say motorbikes on the pavements driving which you have to be very carefull

Business_and_leisure Partner

4/10

Poor

27 Oct 2024

Elmahdi

Management. Irresponsible.

Business_and_leisure Self

2/10

Poor

09 Oct 2024

Craig

the hotel is conveniently situated close to all amenities pretty central
the staff are polite and professional, but the bar prices are a little steep
unfortunately, i had some money go missing from my luggage, this was not noticed till I returned home, i believe that the management should have staff vetted

Self

10/10

Exceptional

01 Oct 2024

Marco

Very clean hotel and comfy bed. Good shower and shampoo and soap.

Business

6/10

Pleasant

25 Sep 2024

Laurie

Great location. Comfortable bed and pillows. Only issue was the room had a smoke odour

2/10

Poor

08 Sep 2024

Nazbur

Disgusting

I don’t blame the hotel about my stay I blame hotel.com . They are one of the biggest platforms for hotel booking when someone book a hotel from another country they rely on hotel.com or other platforms. Before posting a hotel as 4 star with all the photo shop pictures you should make sure some accuracy is there . It was disgusting from the look of the building, service, cleaning, room condition nothing was closed to a one star . It’s a shame

Business

10/10

Exceptional

07 Sep 2024

kübra

The place is nice for business trips. Only problem is finding the room a bit difficult

8/10

Excellent

05 Sep 2024

Rosalyn

I would definitely stay here again

10/10

Exceptional

04 Sep 2024

Janete

We had an amazing family stay. Great location and good service

10/10

Exceptional

02 Sep 2024

Rosalyn

Great service and comfortable conditions. Good location.

10/10

Exceptional

31 Aug 2024

Rosalyn

I felt comfortable & safe. The staff were excellent and very helpful.

Leisure Family

10/10

Exceptional

13 Aug 2024

judith

Pleasant rooms with good space in each. Friendly service at reception and a warm welcome in the restaurant every morning.

Leisure Self

6/10

Pleasant

12 Aug 2024

Judith

Fabulous service from reception... Ahmed was very friendly and helpful.
The room was clean but very tired... marks on the wall, shower grubby in the hard to reach bits...

10/10

Exceptional

02 Aug 2024

Lee

I would highly recommend staying at this hotel.. the staff couldn’t do enough for me and are all extremely friendly… particularly Ekin who worked at the bar area, was always very helpful and went out of his way to make me feel welcome.

The hotel is in a lovely location in bakirkoy with everything u need on the doorstep.

Business_and_leisure Self

10/10

Exceptional

11 Jul 2024

Adnan

Good

Business Friends

8/10

Excellent

08 Jul 2024

Adnan

Nice and im old customer but they chnage the employees and the new employees not very good

Business Partner

10/10

Exceptional

04 Jul 2024

Hisham

Outstanding hotel

Leisure Self

10/10

Exceptional

22 Jun 2024

Mubarak

The staff at this hotel are helpful, especially Mr. Murad and the receptionist, Mr. Korhan

10/10

Exceptional

27 May 2024

Ramazan

Very friendly staff. Hotel is a great value.

8/10

Excellent

15 May 2024

ezzeldeen

Nice stay

6/10

Pleasant

01 May 2024

Carol

I liked the location, but some staff didn't understand English which was frustrating

Leisure Partner

10/10

Exceptional

23 Apr 2024

Adnan

Clean and good service

10/10

Exceptional

18 Apr 2024

Robert

Great central location. Room was awesome. Friendly staff. Good all round experience

Leisure Friends

10/10

Exceptional

14 Apr 2024

Verified traveler

Okay

Friends_and_family Family

8/10

Excellent

01 Apr 2024

Jasmina

Nice food, hospitable staff and clean. Overall a nice experience

Business_and_leisure Family

4/10

Poor

29 Mar 2024

Kaarina

After sleeping first night I found a cockroach in my bed. I complained and was given another room. In the new room was no heating. I had to wear three layers of clothing in order to keep warm. Staff had very limited English.

Leisure Self

8/10

Excellent

02 Feb 2024

Zainab

Pleasant stay

On check in they couldn't find our booking which was stressful but then a while later they found it. They gave us a family room for the trouble. The room was spacious and clean. The hotel is in the middle of a busy street with lots of shops and restaurants. 2 malls within a 5 minute walking distance. The grand bazaar is about 25 mins in a taxi and can take up to 45 mins if in rush hour. The pool cant be used by children under 6 so this is something to consider of staying here with young children. Also they didnt have any cots for us. All staff we're friendly and helpful. You get bottles of water in the room and there is a mini bar.

Business Family

2/10

Poor

24 Dec 2023

SAM

Won’t recommend the staff try to make you extend your stay and get you to pay off the app - but really they are not giving you any discount offer - you end up paying more than you originally booked on the app- and when you try to discuss the charges they threatened to assault you

Business_and_leisure Self

10/10

Exceptional

26 Nov 2023

NAIF

It was a good trip . nice hotel. azad👍

Leisure Friends

10/10

Exceptional

22 Nov 2023

Ayad

It was such a nice experience staying in bakerkoy area the street was so nice and the hotel to ,the breakfast ,services,everything was amazing i liked it and recommend it to stay

Leisure Friends

8/10

Excellent

14 Sep 2023

Ali

It was a very decent hotel

Friends_and_family Family

8/10

Excellent

02 Sep 2023

Sarah

Excellent location for shops and restaurants

Great location. I used this hotel as a convenient stopover as I arrived late into Istanbul. For the price it's an awesome find. Staff were super helpful about everything. The room was huge! My only issue was the lighting was quite dark in the room. The window faced a wall so not much natural light and there was only one ceiling bulb working. But really this was minor. A great hotel and fantastic location for shops and restaurants.

Self

8/10

Excellent

06 Aug 2023

Peter

People are nice, but language problem

Business_and_leisure Partner

8/10

Excellent

07 Jul 2023

Peter

Good

Business Self

8/10

Excellent

15 Jun 2023

FADI

Very good

Friends_and_family Family

10/10

Exceptional

08 Jan 2023

Yordan

Excellent!

Excellent services from the hotel's staff. They were very kind and nice!
Very good facility. Location next to a mall, hospital, on a market street. Close to the sea.

Business Family

10/10

Exceptional

16 Sep 2022

Verified traveler

Hotel was ideal for me. It was a stop over for a few days. I was there on my own so location and comfort was important. It’s bang in the middle of restaurants and shops/shopping centre. Taxis were easy to find. All the staff were friendly and helpful. I’ve stayed in many hotels in istanbul but will say, this was the friendliest and most helpful out of them all. The only thing it hasn’t got is a view but many other pluses.

Self

10/10

Exceptional

08 Sep 2022

aziz

convenient location

deluxe and family rooms were wonderful

Friends_and_family Family

10/10

Exceptional

28 Aug 2022

Zakaria

Beautiful

Leisure Family

8/10

Excellent

14 Jun 2022

Muhanned

Very good stay

Leisure Family

10/10

Exceptional

30 May 2022

Serap

Kind staff & comfortable bed

It was very clean, the employees there are all very kind, very helpful. You feel very comfortable with them. The bed was very comfortable, they have two different type of pillow you can choose. It‘s convenient for family trip but also for couples.

Friends_and_family Family

10/10

Exceptional

10 May 2022

Naweed

Awesome hotel best service !!!

10/10

Exceptional

23 Apr 2022

Nasim

Wonderful experience!

Leisure Family

8/10

Excellent

15 Apr 2022

Mustafa

Overall hreat stay , clean and tidy rooms

Friends_and_family Family

10/10

Exceptional

07 Apr 2022

Kanwal

Over all excellent there wa this cleaning lady a young girl on our floor which was 5th floor. who was not able to speak English but her attitude her work ethics were excellent. She does deserve a raise . The girls on front desk were very polite and professional. But the reservation manager was real
Rude lady. Waking talking and addressing issues with an attitude like if she owns the hotel. She was the only bad experience otherwise I will give every one excellent

Leisure Family

10/10

Exceptional

01 Apr 2022

henold john

Stuff in general very good wi-Fi sucks very bad
Never ever reserve a suite in this hotel suites are very bad very very bad

Business_and_leisure Friends

4/10

Poor

13 Nov 2021

olga

old hotel, we had dark room with small window, no fresh air. the rooms are not very clean,

Friends_and_family Family

10/10

Exceptional

12 Nov 2021

Ramzi

Room cleaning on request

Self

10/10

Exceptional

18 Oct 2021

Jeri

Overall the experience was magnificent.
I stayed twice at this hotel , once as a walk in and the other through Expedia. I had made a mistake and payed for the wrong date and Ms. Özge ,, the reservation manager was so understanding and helpful,, she took the time and called me back and secured my refund for the mistaken booking . Now that is service .
I recommend this hotel

Receptionists are very friendly ,, so are the waiters and room service personnel.

Regards

Leisure Friends

10/10

Exceptional

11 Sep 2021

Gizem

profesyonel hizmet

Mercure’de 3. konaklayışımdı. Oteli konumu ve aldığım hizmet sebebiyle tercih ediyorum. Ayrıca kahvaltısı oldukça zengin, taze meyve ve çorba seçeneklerini çok seviyorum. Ekip oldukça profesyonel ve yardım severler. Kötü herhangi bir nokta bulamıyorum, herkese tavsiye ederim.

Self

10/10

Exceptional

15 Nov 2020

Verified traveler

Clean , comfortable , convenient

This was a short transit stay. They made many changes and wide renovation to the old “blue regency hotel” I used to stay at before. Staff if very pleasant and friendly and hotel is taking precautions against the corona pandemic. Convenience of the location is the greatest advantage.

Self

8/10

Excellent

05 Nov 2020

Vladislav

Good for short stay

Just 1 night stay. Rooms was small but cozy.

Self

8/10

Excellent

25 Oct 2020

Khaled

Nice location. Clean and most important most of the staff were very nice. Especially the person who is always in the front desk name Eray, who is very professional and well mannered.
Also food is very nice. I would recommend this hotel to any one wants to visit istanbul.
Khaled

Business_and_leisure Family

6/10

Pleasant

30 Jan 2020

Saad

The room was smaller than I expected and showing on the web site.
At night very noisy because of the wedding parties

Business

4/10

Poor

08 Sep 2019

Verified traveler

this is terrible hotel i experienced before its same staff from the last hotel blue hotel with same montality rood staff i will never forgot that also i booked room with twin bedthey give me half room very small that you cannot imagine so please don t go thier for me i will never ever go thiere

Business Self

8/10

Excellent

18 Jul 2026

Yusuf Mert

Buhar odası, havuz imkanları çok iyiydi. Oda süperdi. Dekorasyonu çok iyi, genişliği çok yeterli. Kahvaltısını deneyimleme imkanı bulamadım.

Sadece otopark konusunda yardımcı olan yaşlı adam inanılmaz asık suratlıydı hem girişte hem çıkışta. Diğer personeller bu kadar güleryüzlü ve saygılı iken bu adamın bu tavrını çözemedim. Otoparka motor koymak boşa uğraştırmak mı oluyor onu yani anlamadım. Anlamsız ters tavırlı beyaz saçlı yaşlı adam hariç iyi konaklamaydı.

Partner

10/10

Exceptional

18 Jul 2026

Aybike

Odanın temizliği, çalışanların güleryüzlü hizmeti ve kahvaltının çeşitliliği, lezzeti son derece güzeldi oldukça memnun kaldım

4/10

Poor

09 Jul 2026

nail

Odada ağır bir koku vardi
Spa&havuz icin tercih ettigim fakat kapaliydi
Kahvalti salonundaki sandelyelerin oturulmayacak kadar kirli gözüküyordu

Self

10/10

Exceptional

28 Jun 2026

Ilana

Das Thema war sauber das Personal sehr freundlich wie immer. Die Lage ist super grad im Zentrum. Das Zimmer war gross hat viel Platz auf dem zum dem Kauf aufmachen perfekt. Es ist still nicht laut von hört nichts. Man ist schön abgeschirmt und kann in Ruhe ausruhen und schlafen.

Self

10/10

Exceptional

01 Jun 2026

Başar

harikaydı çok memnun kaldıj

8/10

Excellent

30 May 2026

MEHMET

Odalar 2 kişi için bir miktar küçük ama temizdi. Banyo wc epey küçük ama yeterli düzeyde ve temizdi. Cam açılması kötü ve perdeler bakımsızdı. Oda çok sıcaktı. Personel ilgiliydi. Genel olarak 1 2 günlük kalmak için idare eder seviyede.

Friends_and_family Friends

8/10

Excellent

23 May 2026

Melike

Geneli iyiydi, kolay ulaşım

8/10

Excellent

11 May 2026

Çağla

Konum guzel

Business

10/10

Exceptional

01 May 2026

Ilana

Absolut tolles Hitel .es liegt an einer Einkaufstrasse im Zentrum zu Fuss alles erreichbar essen trinken einkaufen und es sind zu Fuss ca 500 Meter zwei Schoppingcenter in der Nähe.personal sehr zuvorkommend und freundlich hilfsbereit.

Self

8/10

Excellent

17 Apr 2026

Tourouma

Très bon accueil de la part de l’ensemble de l’équipe.
Un personnel à l’écoute et serviable.
Réponse rapide de leurs part.
Service navette parfait.

Family_with_children

8/10

Excellent

01 Apr 2026

Hakan

Kahvaltı yapmadım

Friends_and_family Family

8/10

Excellent

26 Mar 2026

murat berke

Oda temiz

Business

8/10

Excellent

23 Mar 2026

Ferhat

Oda temizdi, personel ilgiliydi.

4/10

Poor

13 Mar 2026

Ilke

Otelin konumu toplu taşıma alanlarına yakın olduğu için ve çarşıda olduğu için oldukça tatmin edici ancak bunun haricinde pek mutlu ayrıldığımı söyleyemeyeceğim. İlk odada kendi kendine yanıp sönen bir baş ucu lambası vardı, duşakabin tam olarak kapanmıyordu bile ve odada inanılmaz kötü bir lağım kokusu vardı. İkinci gün resepsiyon beni zemin katta başka bir odaya ‘upgrade’ ettiğini söyleyerek aldı ancak yatağın ve odanın kısmen daha büyük olması sorunlarımı pek çözmedi maalesef, ayrıca oda bildiğimiz duş odasıydı. Odada yine güçlü bir kanalizasyon kokusu vardı üstelik zemin katta olmasına rağmen eksi birinci kat gibi camları dip dibe duvara bakan ve hiç ışık almayan bir odaydı; sabah uyandığınızda sabah olduğunu anlamıyorsunuz öyle bir şey :D Oda servisi ile söylediğim yemekler de yüksek fiyatına göre ürünler değildi. Söylediğim hamburgerin yanındaki patates ve soğan halkaları balık gibi başka bir ürünün kızartıldığı bir yağda yapılmış sanırım? Bu yüzden tadı gerçekten çok tuhaftı. Personeller yardımcı olmaya çalıştığı için teşekkür ederim onlara hiçbir eleştirim yok ancak odalar ve yemekler gerçekten bir Mercure otel bünyesi için beklediğimden çok daha kötüydü.

Self

8/10

Excellent

12 Mar 2026

Mahmut

Fiyat performans oteli merkezi konumda

10/10

Exceptional

01 Mar 2026

Burak

Ulaşımı kolay, superior oda oldukça geniş, ihtiywç duyulabilecek her şey yanı başında, çalışanların iletişimi iyi.

Partner