Name: Viajero Bogota Hostel & Spa
Address: Carrera 3 No 20-35, Bogota, 110911, CO

10/10

Exceptional

31 Jul 2026

RODEL

Great customer service.
Clean room.
Breakfast always missing Coffee.
The crew doesn’t exert effort if they say there’s no milk that’s it. No milk. They don’t bother to exert effort to find what the customer need. And the breakfast was paid in full for 5 day’s however it is always incomplete
Other than the breakfast it was a great stay.
Would book again.

2/10

Poor

02 Jul 2026

jatinder

This hotel not safe to stay. My stuff get stolen front of the camera. They refused to give me robber video. This hotel support robbery. I didn’t want to stay this hotel again. Mostly all of them speak English also. Not also easy to check in you have to fill out the application and they want your passport front and stamp picture when you arrive at Colombia bogota. Why hotel want to know when arrive?. There is lot of hotels near this hotel you can book .

Self

2/10

Poor

02 Jul 2026

jatinder

This hotel not safe to stay. My stuff get stolen front of the camera. They refused to give me robber video. This hotel support robbery. I didn’t want to stay this hotel again. Mostly all of them speak English also. Not also easy to check in you have to fill out the application and they want your passport front and stamp picture when you arrive at Colombia bogota. Why hotel want to know when arrive?. There is lot of hotels near this hotel you can book .

Self

6/10

Pleasant

10 Apr 2026

bruno

Staff not well prepared to deal with clients,
poor infrastructure

Self

2/10

Poor

25 Jan 2026

christopher

Staff is extremely rude and unprofessional

The 2 female receptionists on January 24th 2025 were awful.

Leisure

4/10

Poor

20 Dec 2025

Yenefy Xiomara

Property

Leisure Self

10/10

Exceptional

09 Nov 2025

Elmi

Una de las mejores experiencias que puedes tener como extranjero en un buen hotel colombiano con un ambiente fresco y lleno de energía, positivismo, comida, buena música buena, todo excelente servicio, lo recomiendo al 100%. He ido cuatro veces en un año. 🇵🇷

Self

2/10

Poor

21 Oct 2025

Harshil

Air conditioning in the room didn’t work and all 3 days felt like a terrible experience. Went down 20 times to reception, they would start the ac and then it would get turned off in 10 minutes. Didn’t have a remote for ac to manage myself, had to walk down to reception after every few minutes asking them to turn it on as it kept on getting off.

10/10

Exceptional

01 Oct 2025

Graham Andrew

The facilities are top! The steam rooms and spa amenities make your whole trip. Breakfast is good and staff are friendly and helpful. Wouldn’t stay anywhere else.

Leisure Self

10/10

Exceptional

31 Jul 2025

Jose

Always a oleasure

Business Self

8/10

Excellent

06 Jun 2025

YanXiang

This one at Bogota is good

Business Self

10/10

Exceptional

21 Jan 2025

vera

Great stay

Leisure

10/10

Exceptional

19 Jan 2025

Elmi

.

2/10

Poor

25 Dec 2024

Mustafa

Sadly we had a great experince in hostel Viajero Cusco peru. So we assumed we would have the same in Bogota but that wasn’t the case. We booked a private room, it smelled moldy and had a noise like a washing machine going on all night.

When we walked in it felt more like walking into a bar then a hostel. The receptionist at our check in was really nice but the next morning at 6 am the receptionist was cranky and unhelpful. I simply asked for an extra key to a two people room and before checking he said he dosnt have one. Then I insisted and he magically found one right infront of him on the desk.

We quickly decided it wasn’t the place for us and packed our stuff and left the next morning, at check out they didn’t even bother to ask why we were checking out three nights early.

Defnitly more like a loud smelly frat house then a hostel. And the area is unsafe at night, even the taxi driver dropping us off told us to be careful. And we are a Turkish Syrian couple. Not easy to scare if you get me.

Leisure Partner

10/10

Exceptional

24 Nov 2024

Danita

Very social/party hostal, they host many events weekly for guests to gather and meet! Staff are incredibly helpful and nice :) Prime location, close to mayor attractions in el Centro. Bed is moderately comfortable, decent blanket. Only downside, my dorm had a lot of mold in the shower ceiling and window area which looked disgusting sadly. Overall though, highly recommend if you want an upbeat social stay in Bogota!

Leisure Self

8/10

Excellent

13 Sep 2024

Christopher

The spa smelled like body odor i left after 10 minutes

Business_and_leisure

2/10

Poor

03 Sep 2024

Zhongyan

My bed and common area have Weird smell.I think it is not good to health.not recommend.

Leisure Self

10/10

Exceptional

02 Aug 2024

Christopher

John checked me in and helped me when I lost my watch and Boaz found my wallet and returned it the staff were all friendly and helpful and were fluent in english

Leisure Self

10/10

Exceptional

28 Jul 2024

Jose

This was the greatest experience in Colombia I am very happy I truly suggest staying here staff and other Cisneros all are peaceful and fun

Business_and_leisure Partner

6/10

Pleasant

27 Feb 2024

Verified traveler

Okay place to stay

The location is close to the main sites but not safe to walk around at night on your own. There's no restaurants close by. It's VERY LOUD on friday night because there's a big party in the hostel until 1am and you can hear it. The security guard is excellent and friendly and helpful. The reception staff are not that helpful - when asking them questions they didn't seem to know answers or would give you 1 sentence answers that were not helpful .You can't control the AC in your room, you have to whatsapp the reception to do it, and you cannot control the temperature. The spa in the hostel was good, I did a massage. The food at the bar was okay - i had a burger.

Self

10/10

Exceptional

13 Sep 2023

Isaias

Absolutely fantastic, the staff was super helpful and kind. The other travelers I made friends with were so fun, really appreciated the air conditioning in the rooms. Also, 3 steam rooms and 1 sauna included with your reservation were sooooo great for the days when you want to just relax. Absolutely recommend

Leisure Self

6/10

Pleasant

09 Jul 2023

Verified traveler

The service was ok, the food is excellent.
But the room has mold, the bed are not comfortable et towel are disgusting.
I will not stay there next time.
The wifi is very slow speed.

Partner

10/10

Exceptional

09 Apr 2023

Vikram

it is an incredible hostel and offers many amenities. Camila and Sarah are incredibly welcoming and it honestly feels like a second home. there is always a smile on all the staffs face and you meet people from all over the world.
the only thing id request is to bring back laundry services!!

Leisure Self

2/10

Poor

09 Feb 2023

Verified traveler

Avoid at all cost.

What a horrible experience. First they gave us a room with a shattered Window. Then they gave us another, we couldn't get the AC to work. Apearently you have to ask them to set it from the main control panel. BUT it didn't work either. The hot pools, are extra charge, which seems very bizzare. Over all I got the feeling that they didn't care about us and it seems to be run by untrained kids.

Partner

10/10

Exceptional

10 Nov 2022

Enrique

It was one of the greatest properties that I stay every safe

Leisure Self

10/10

Exceptional

06 Jan 2021

Gerald

Excellent Hotel and service. The hotel is in a good area.

Leisure Friends

2/10

Poor

22 Feb 2020

Sergio

The experience was very bad. No spa - under construction. (not announced). The breakfast space smells like painting and was poorly presented. . The first room they gave me has no window to the exterior - the second one smelled like sewer. Dont go.

Business Self

8/10

Excellent

21 Jan 2020

Verified traveler

Great Budget Hotel

Rooms are very nice and exactly as pictured! The lobby could use a facelift but if you don't plan on spending much time in the lobby it't not a big deal. Staff are nice and free coffee and popcorn are available.

Only one real complain is the front door/entrance, when you return at night. It's a bit dark and door is hard to slide open.

Self

8/10

Excellent

14 Jan 2020

William

I like the spa facilities they offer, however when I booked the room there was no mention of the spa bringing closed until
February

Leisure Self

6/10

Pleasant

12 Jun 2019

Verified traveler

When you are traveling you have to make every cent count, unexpected and unsolicited expenses are never nice. This hotel Falsely advertise that the breakfast is included however, upon my arrival, the receptionist was quick to tell me that the breakfast was not included, it would be an additional $60 and it is a nonrefundable reservation although I paid the “insurance offered by CheapTickets”. After arguing back-and-forth and going nowhere because of the language barrier, I decided to call CheapTickets. After almost an hour of expensive international phone calls, I was told I would need to pay for the breakfast and they would reimburse me. However, the reimbursement can take up to 15 days.

Friends_and_family Family

8/10

Excellent

05 Jun 2019

Verified traveler

Last day cleaning crew didn't provide clean towels shampoo and body wash

Friends_and_family Partner

4/10

Poor

27 May 2019

Verified traveler

Very close to Uniandes and downtown. Staff is warm and polite. Unfortunately the hotel is very dark, there was any type of meat on breakfast, bath towels set was always incomplete and to share the room with cockroaches was quite unpleasant. But I am aware that the price does say a lot about what to expect.

Business Self

10/10

Exceptional

23 Apr 2019

Gia

This property was amazing! All who greeted us were incredibly friendly. I booked this location through my own travel agency and I will definitely be recommending this location to anyone who wants to visit Bogota!

Business_and_leisure Family

8/10

Excellent

08 Apr 2019

Verified traveler

Good place, friendly staff, and close to downtown.

10/10

Exceptional

08 Mar 2019

David

Monserrat Memory

We had a wonderful time at Hotel Monserrat. The bed was amazing, big shower with hot water, excellent WiFi! All was wonderful including the free popcorn and iced tea!

Partner

10/10

Exceptional

06 Mar 2019

David

Bogota Bliss

Super convenient to all of the sights and bus transportation throughout the city. Very comfortable bed! The staff were very helpful with transportation needs. Breakfast was good, not fantastic. Room was not cool, but not bad at this time of year (March). Loved free popcorn, iced tea and other amenities.

Partner

6/10

Pleasant

29 Jan 2019

Verified traveler

Did anyone get food poisoning from the breakfast that was served on Saturday January 26, 2019? I got horribly sick after having breakfast that morning, I immediately felt nauseous and got sick. I was immobilized in my room for the next two days and worst of all I still had to fly out to another city. I tried the orange juice but other exotic fruit juices that I did not recognize the flavor are offered however, not kept cold or over ice. I had sliced fruit and butter on pastries which were also not kept over ice. I did notice the the butter had retracted but didn’t pay too much attention about it, I believed it could have been the quality of the butter but now I’m convinced, it was never kept cool and could have possibly been the cause of food poisoning.

2/10

Poor

17 Dec 2018

Peter

Idiot Management

We were happy to see them lock our bags in a closed room when we arrived early. We were not pleased when we returned to find the manager had left for the day and taken the keys. He refused to return. The kitchen staff managed to break in with a knife. Finally getting to our room there were no towels or soap. That was also locked up. They got a few small ones from somewhere. An hour wasted of our short stay in Bogota.

Partner

8/10

Excellent

14 Dec 2018

H

Great reception staff overrides hotel shortcomings

A familiar theme - excellent reception staff who go the extra mile and make your stay great despite shortcomings in hotel infrastructure/ plan of operations

10/10

Exceptional

06 Dec 2018

Daniel

Best Steam Rooms in Bogota

Love this hotel, breakfast and steam rooms included. Near cool neighborhoods, I will only stay here when I am in Bogota. I like steams.

6/10

Pleasant

27 Nov 2018

Verified traveler

The staff were friendly upon my arrival and departure. The bed was comfortable.The free breakfast was ok. The WiFi was very slow. I stayed for 2 days and the WiFi was continuously slower than normal, my only complaint.

Business Self

10/10

Exceptional

03 Sep 2018

Jasmine

Nice Hotel for Good Price

Nice hotel in a convenient location. Big beds, hot shower & bathroom sink water, simple breakfast, affordable. Overall good value for price. Does not have laundry, so this item should be removed from amenities.

Family

10/10

Exceptional

04 Aug 2018

Lilly

Beautiful Design and excellent location. The sauna rooms are a great bonus after a long day exploring.

10/10

Exceptional

03 Aug 2018

Randy

Exceeded my expectations

This is one of the nicest places that I have stayed in Bogotá. The staff was friendly and helpful. The location was perfect, in the central area near the National Gold Museum of Colombia and the central shopping district. The facilities were excellent including the spa where you could relax and unwind. The breakfast was delicious which included a fruit plate to start with, freshly squeezed OJ, flowed by eggs cooked to order and freshly brewed Colombian coffee. Above all, it is located in a safe location.

6/10

Pleasant

27 Jun 2018

QI

They didn’t change sheet for new guests

I am quite sure the staff does not charge the sheet when I checked in.🙄 so don’t expect it can be very clean. The location is good and the receptionist is nice, and other facilities also meet my expectation; but the cleanliness is certainly undervalued by the management. It’s also so drama that when I went to breakfast, they told me it’s not included; but later they come to tell me it’s included.
What a mess 🙄 I think the facilities and location are still good, but if the management does not value its cleanliness and communication, it will not be a happy stay for guests.

4/10

Poor

16 May 2018

Jose

Terrible staff very inexperienced and the facility under mayor renovation.....it is very dangerous

8/10

Excellent

01 May 2018

Johannsonberg

Really nice !!

Great location, Nice place to stay, quiet, prívate and good breakfast too.

2/10

Poor

27 Apr 2018

Verified traveler

Hotel entrance blocked during day for ongoing repairs,both elevators
broken and very old and dangerous looking.

Fresh painting producing strong odor gave me a headache,could't fall
asleep.To my opinion this hotel does not belong on your list.

Pictures posted are for sure photoshopped.

8/10

Excellent

07 Mar 2018

Verified traveler

\n\nwe stayed here 7 nights and they were greT HOSTS

cOLD THE FIRST NIGHT, BUT BROUGHT A HEATER TO THE ROOM. gREAT FOR WALKING TO THE SITES cLOSE TO THE MOUNTAIN.

8/10

Excellent

11 Feb 2018

M

Great hotel for the price.

Overall the hotel was great for the price. I had read that construction was completed in December but it was still ongoing when I arrived. One of the reasons I had decided to go to Bogota when I did is that I was having my bathroom remodeled so I was really disappointed by the ongoing renovation. The room wasn't fancy, but the location was great and everyone I encountered was friendly and helpful.

2/10

Poor

14 Sep 2017

Ron

What a dump!

Was not given the room we paid for. Was told room we reserved not available. Hotel staff tried to charge more for a downgraded room. Was lied to about bed size in downgraded room. Was a total rip-off by dishonest business and staff.

8/10

Excellent

20 Jul 2017

Verified traveler

Staff at front desk not the most welcoming, but room was a nice refuge, breakfast no frills and location great for the price near La Calendaria a 10 minute walk to bars, restaurants without being right in the center of things.

8/10

Excellent

10 May 2017

Jack

Great value for money!

The staff were the best bit about the stay, all were extremely helpful and polite. Room was great for how much we paid for, and the location was perfect.

8/10

Excellent

28 Nov 2016

globalfeminist

The hotel is really well located.

We had a really good experience. The staff was friendly, courteous and helpful. The lobby is beautifully decorated, and although our room was pretty plain in decoration, the beds were comfortable, and it was an okay place to hangout. The spa was a great treat, especially after a day of sight-seeing and walking.
The only downside - the walls are a bit thin, and the hotel wakes up early. I could hear guests talking, yelling or waking up at 6 am. Our room faced the street so the street noise could be disruptive. We went to Bogota in November, when it is a bit cold, so we thought the room needed a heater or at least extra blankets for the evening. The shower was super lovely. The rooms were always cleaned. Free wifi didn't always pick up in the room, but always in the lobby.
The breakfast was nothing fancy, but functional.They did try to make it special - fresh juice, fruit, eggs.
I would return to the hotel if I had to go to Bogota.

8/10

Excellent

05 Oct 2016

david

OK Hotel

Rooms are small and bathrooms have no ventilation and thus mold is present on parts of wall and ceiling. The wifi works well and the shower always had hot water and strong stream. The mini-fridge, continental breakfast, and spa services ($17 for 1 hr massage) are a plus.

The staff was friendly and always willing to go beyond to make sure that guests were having a great stay. The staff is what makes this place great, otherwise this place would not be worth the stay.

Definitely worth staying here for 2-3 nights to explore the local area, but no longer than that.

After 2-3 nights you will want better amenities than what this hotel can offer.

The true value of a night here is around $30-35/night.

8/10

Excellent

15 Aug 2016

Brandy

Off to a great start!!!

The location is perfect, the price was also perfect! It seems they are renovating and trying to vamp up the the place. The room I ended up with was lovely! The staff was beyond incredible they helped with everything I needed since I don't know Spanish. They were welcoming when I missed my flight and delighted to have me for an extra night! Just a few things missing from the room, like a lamp, alarm clock, etc. Otherwise, I would definitely stay again. Breakfast was really good as well! Thanks Rafael and team!

8/10

Excellent

02 Aug 2016

Katrine

Nice and cheap hotel close to centre

This hotel was very reasonably priced, 55 dollars for 4 persons in a big room with bathroom! It's located in a busy area, with some traffic noise but in walking distance to the centre. The hotel is nice and generally clean and stylish, with a nice spa area for free use by guests. The staff was very pleasant and helpful with taxis, luggage storing and every request we put forward.The food in the restaurant was not great and I would recommend you eat elsewhere.

8/10

Excellent

01 Aug 2016

Verified traveler

Proactive.

Willing to help in every single case that i had in the hitel and giving me solution of tour, food,

4/10

Poor

29 Jun 2016

Verified traveler

It is a OK hotel

The room is okay but bit dark and the the wifi is not working at night.

8/10

Excellent

16 Jun 2016

Verified traveler

Great for a quiet chilled one - spa was a bonus

I had a nice stay at Montserrat. I decided to stay in a hotel after 3 months of hostels in South America, and for the cheap price I paid this place ticked boxes for me. I had a comfy double bed and made the most of the jacuzzi and herbal steam rooms which are included in the price. The neighbourhood isn't great but the hotel is right next to the mountain, where you can get some great views of the city, and taxis are cheap to get anywhere in Bogota.

10/10

Exceptional

26 Mar 2016

Silene

Great hotel close to the Candelaria

It is really a great hotel. The room was clean and the staff were nice. I arrived twice after midnight and they made my che inc really quickly. I traveled with my girlfriend and they were not homophobic at all as you would expect from some people in Colombia. They also gives directions every time we need and they kept my computer in their main desk several times for security reasons.The location is also great you can go walking to the Monserrat mountain which is the biggest attraction in Bogota.

Partner

10/10

Exceptional

28 May 2026

Patrícia

Muito nom mesmo gostei recomendo

Self

10/10

Exceptional

27 Mar 2026

Flavio

Quarto limpo, restaurante ótimo comida boa, funcionários bons

Self

6/10

Pleasant

08 Mar 2026

César

Los chicos de personal muy amables, muchas opciones de comida, actividades el lugar no es como en las fotos ya esta muy descuidado, demasiado demasiado ruido pero por lo que pague no me puedo quejar, aún así no volveria, lo bueno del lugar es el personal muy amables

Self

10/10

Exceptional

09 Dec 2025

Jesael

Todo genial

6/10

Pleasant

18 Oct 2025

Nelisile

I didn't have breakfast so if there's a rating for that please ignore it, I don't think some of the features advertised on Hotels.com exist, like the co working space and rooftop there isn't any outdoor space, I think there was a rooftop but they built another dormitory there, and it was the one I stayed in, it is well renovated, but extremely cold, they should put a heater in it, and add ventilation until the bathroom because it's already going moudly and it looks extremely new. The hostel was really clean, and I met some nice people whilst I was staying there, but it doesn't really have any cozy hostel like spaces, it's an old hotel that was renovated into a hostel and you can tell, I think with a little extra it would be a perfect hostel. I am also not sure if they do yoga there does not seem to be any space for it. Probably if they moved the reception/bar to the front window it would make a better use of the space and it would be better for all of the activities they try to have. Also the luggage storage room exists but like it was tiny with no organization for the size of the hostel they should at least put in shelving so people don't have to move 50 bags out of the way to fetch there. There was a kitchen and it was reasonably well equipped, microwave etc. The hostel was extremely clean and the staff were nice, but distant, probably could have done with some international staff/volunteers because it felt like I booked to stay in a student union bar not a hostel.

Self

10/10

Exceptional

28 Sep 2025

Fábio

Excelente estadia gostei demais.

Self

10/10

Exceptional

09 Jul 2025

Octavio Ernesto

Fue una grata experiencia, buena atención del staff del hostal y las actividades de convivio entre los huéspedes excelente. Lo recomiendo

Self

10/10

Exceptional

29 May 2025

Optera

El mejor lugar para hospedarse, céntrico, seguro, cerca de plazas, lugares turísticos y transporte, las instalaciones excelente, las amenidades ayudan a tener opciones si el clima cambia tus planes y el staff es súper amigable, te ayudan con cualquier inconveniente que pueda surgir

Business Self

10/10

Exceptional

19 Jan 2025

Ian

Excepcional

Fue una experiencia inigualable, la comida es rica, el personal es sumamente amable.

Sin duda volveré al viajero Bogotá

Self

8/10

Excellent

19 Dec 2024

Bedixsa

Es un hotel para gente joven, No para familia con niños, la atencion es muy buena la verda y esta bien ubicada

Leisure Family

10/10

Exceptional

23 Sep 2024

Guillermo

Todo excelente! El personal super amable.

6/10

Pleasant

18 Feb 2024

Andreas

Could have been a great stay, but…

The place itself was ok. Good location and nice rooms. The day we arrived the hostel was having a concert in the lobby at 23.00. I’m very happy with social happenings during a hostel stay, but I was tired and wanted to sleep. The noise was incredible and they kept at it until at least 01.00.

Also the rooms was more dirty than i’m used to. Dust on the floor and stains on the sheets.

Wifi was really slow.

Service was good.

8/10

Excellent

03 Feb 2024

Vincenzo

Bueno más no excelente

El servicio del personal fue muy bueno , cordiales y disponibles , buen ambiente en las noches en el area del lobby , podría mejorar la limpieza de la habitación y la plomería del baño la cual está a averiada.

Friends_and_family Family

8/10

Excellent

05 Dec 2023

Pierluigi

Molto simpatica e accogliente! Personale top. Peccato per le pulizie della stanza che poteva essere meglio

Leisure Partner