Galapagos Native

Ecuador , Santa Cruz Island
PUERTO AYORA, Tomas De Berlanga 368 Y 12 De Febrero
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50 reviews shown

8/10

Excellent

27 Dec 2024

Ikwak

Confortablenstop over for a family

Leisure Family_with_children

8/10

Excellent

21 Jul 2024

Laurie

My room was very clean and the bed was comfortable. It is very close to the boat launch and there are tons of restaurants and shops within a few minute's walk. Breakfast is a set meal...toast, eggs, meat, cheese, and fruit. If you are a vegan or have dietary restrictions, you are going to have an issue with the breakfast. The door to my patio was broken so I wasn't able to put my wetsuit out to dry. The hot water took about 5 minutes to heat. Wifi in the room is non-existant, I had to go down to the restaurant to get access. The area is VERY loud, the restaurant plays loud music and there is a nightclub across the street that blasts music on the weekends. The pool closes at 6 and has no seating, its really not a place to hang out unless you have kids. You can probably get a similar room for less since the amenities are actually very basic, despite what it lookslike on the website.

Leisure Self

10/10

Exceptional

25 Jun 2024

Harry

Easy access, quiet, close to everything.

10/10

Exceptional

21 Jun 2024

Rob

Great location but noisy neighbourhood at night. Very helpful staff.

Leisure Partner

10/10

Exceptional

24 Jul 2023

SANDRA

The room was big, water pressure great, and the breakfast fantastic. They will even give you a togo breakfast if you had to catch the boat to another island, which usually is early in the morning. The TV did not work.

Leisure Family

10/10

Exceptional

25 Jun 2023

LUIS

Very nice

Leisure Friends

10/10

Exceptional

17 May 2023

Michelle

Excelente ubicación, desayuno muy rico. Muy contenta con la elección

4/10

Poor

13 Apr 2023

Veronica

Demasiado ruido, hay un bar restaurante como parte del hotel, con música demasiado alta desde muy de mañana y hasta muy tarde en la noche. Difícil descansar con tanto ruido. Su personal muy amable.

Leisure Family

6/10

Pleasant

09 Apr 2023

Kurtis

Ok value for the money, but no functioning WiFi

It's probably an ok stay for the money. But be warned that the wifi barely works at all. For someone who needs to work on the road, like myself, that proved pretty disastrous. The breakfast was very basic. Location is pretty good though, short walk from everything.

Self

8/10

Excellent

14 Mar 2023

Hillary

Is clean but the area is noisy

2/10

Poor

19 Feb 2023

Julia

Cold shower, bad wifi

Leisure Friends

6/10

Pleasant

20 Aug 2022

Patrick

Wifi did almost not work at all in my room more the common areas of the hotel. There was often no one available at the front desk. However the people were friendly and the cleaning person always did a good job.

Self

6/10

Pleasant

19 Jul 2022

Cristhian

Pros.
1.The Hotel is close to everything so everything you would ever want is at walking distance.
2. Very clean Hotel with very friendly staff and it feels very safe inside the Hotel and out
3. It has a pool which has a decent temperature and is clean.
4. Price was decent but expected more for what I paid.
Cons.
1. My only complain about the hotel would be the amount of noise. Tjhe walls are very thin that you can hear everything.
2. They allowed someone to have a birthday party right outside our door pretty much in the hallway/balcony. It was a kids parry so you can guess how loud it was. It felt like our privacy went down from a 5/10 to a 0 because of it.
3. Little expensive for that kind of Hotel.

Leisure Family

8/10

Excellent

02 Dec 2021

Marie

Amazing location and service!

Galagos Native was centrally located, clean and affordable. I recommend their breakfast because it was really good! The staff was very accommodating— they were able to find a private taxi service for us since the places we wanted to visit was all over the island of Santa Cruz. The internet/WIFI could have been stronger though. However, I believe it is slow (compared to Quito) for most of the island anyway.

Friends_and_family Friends

8/10

Excellent

31 Jan 2020

Odavis

The property was ok. Very clean but it had a hostel vibe to it. It was for one night and was perfect enough for our needs. Staff were adorable and very kind though.

Leisure Friends

10/10

Exceptional

19 Oct 2019

Verified traveler

The location was excellent. Interesting places in walking distance. The staff could not have been more helpful.

Leisure Partner

8/10

Excellent

09 Jun 2019

Verified traveler

The woman who works the reception and room cleaning (she has adorable small children with her) is extremely nice. I inquired about a laundry mat nearby and she let me know they’d do it for me for $2 per kg (great price!!)
The property is highly suitable for its location and price point, the included breakfast is great — the woman in the restaurant didn’t speak much English and my Spanish is rough, a printed translated breakfast menu would probably make it much easier on both parties.

Our room was large, sunny, and clean with a balcony the only thing was the bathroom smelled like a plumbing/sewage issue.. maybe the drain was backed up but we kept the door shut. Oh also the wifi doesn’t work but that’s common in the islands.

I would stay here again!!! 7.5/10

Leisure Partner

8/10

Excellent

15 May 2019

Verified traveler

Good location. Free breaky was good. Needs better in room internet

Leisure Family

6/10

Pleasant

30 Mar 2019

Verified traveler

The property had a good location and purified water always available in the lobby.

WiFi doesn't work at all, they shouldn't even advertise as having it! Made my reservations about a month in advance, when I arrived I was told my room was getting maintenance and that they had arranged for me to stay in a hostel down the road. When I arrived at 10am when they said the room would be ready it still wasn't - I asked to put my stuff down at least so I could start my day and when I got to the room it was a complete mess. In other words, it wasn't getting maintenance, someone had been living in it. I don't like liars!

Leisure Self

8/10

Excellent

19 Mar 2019

Verified traveler

I arrived to the hotel before the check-in time and had to wait about 10 minutes for someone to show up at the front desk. Then they were pretty confused at my question of wanting to store my luggage at the front desk until after check-in. I liked that they had a water cooler to fill up reusable water bottles. I was given the room that I booked on Expedia but then the next day was asked if I could switch rooms because they needed that room for a larger family reservation. They were begging me and I agreed. The second room was okay but the view was not as good as the first room. Breakfast was included but I had made arrangements the day before check-out to ensure that my breakfast would be ready at 6:30AM (the time that breakfast began) and they assured me that it would be ready. I went to the breakfast area at 6:30AM and they did not open the breakfast area for seating until 7:10AM. At that point I had to leave to the airport due to the fact that t takes about 2 hours to get to. Although the rooms were clean and spacious, I would not stay there again.

Leisure Partner

4/10

Poor

26 Feb 2019

Verified traveler

Marginally clean. Rooster next door. See through curtains

Leisure Partner

8/10

Excellent

25 Feb 2019

Verified traveler

The hotels in Galapagos are not the big all inclusive complexes you get in some other places. Bearing that in mind, the Galapagos Native is ideally placed just a couple of streets from the main street, it's staff are very welcoming, friendly and helpful. Not all of them speak brilliant English yet but they all try exceptionally hard and do everything they can to make your stay wonderful.

There is a choice of two types of breakfast - cereal or eggs (fried or scrambled). I'm not sure about the cereal but the eggs come with a slice of toast, ham and cheese, in addition there is jam, fruit, fruit juice and a hot drink. The breakfast isn't massive but it is good and served by very pleasant, welcoming staff.

The dining room also doubles as a coffee house and serves food throughout the day.

Our room was a good size with a tv but only two English speaking channels were available.

The shower was hot but not very powerful.

Wifi is available in reception and in the dining room.

We have not tried other hotels in the area but were happy with our choice of that one.

Leisure Partner

10/10

Exceptional

10 Jan 2019

Verified traveler

The property location is excellent and the stay was a pleasant one.

Leisure Self

6/10

Pleasant

09 Dec 2018

Patricia

Noisy good local

Very loud all night long.

Family

4/10

Poor

27 Oct 2018

Verified traveler

HOTEL CURRENTLY UNDERGOING CONSTRUCTION OF UPPER LEVEL ADDITIONAL ROOMS SO IF YOU WANT QUIET ENJOYMENT THEN GO ELSEWHERE. Room had no bedside lamps despite being pictured. The hotel is building an additional level & the noise (banging & crashing, breaking bricks, etc) from the construction started each day at 6.30am with constant construction noise until about 5pm each day. The hotel should have been closed during the construction. Found a woman’s shoe under the bed; one day only left one bath towel in room; breakfast first day was appalling service (over 25 minutes to receive a cup of hot water for tea) & breakfast definitely was not worth the wait. Overcharged for “complimentary” breakfast. We skipped the poor quality breakfast at the hotel most days and had a proper breakfast at a nearby restaurant. The water pressure for the shower was at times non-existent as was the hot water to have a shower. This amenity needs serious upgrade as they are constructing more rooms. The hotel is centrally located within a short walk to Darwin Scientific Station, marina, shops & restaurants. Staff were pleasant except for woman Cafe Manager of an evening when we were short of bath towels left in the room. She was snarly, unhelpful & lacked a customer service bone in her body! For people arriving on a flight to Baltra AP it’s a 10 minutes bus, short ferry trip (though if you just miss the ferry you wait another 30 mins) then a 25 km taxi ride. Best beach: El Garrapatero $25 taxi each way

6/10

Pleasant

30 Aug 2018

Barbara

This is one of the hundreds (it seems) or so hostels and small hotels that seems to have mushroomed in Puerto Ayora in the past years. It is located in a small side street, very close to where the action is in town, meaning the port, Av Charles Darwin with shops, restaurants and bars, and Charles Binford St with a number of extremely recommendable local eateries.

The hostel is a good place for sleeping and very basic comfort: My room was clean and the shower worked well. A small coffee shop is attached which is where breakfast is served. Other than that, there is no facility to spend time in the hostel, like f.e. resting in a hammock after the daily activity. (In my observation during my trip across the islands, a space with a few hammocks has been a standard amenity in other ho(s)tels). The receptionist was friendly when I arrived, but with limited English-proficiency - and mostly absent afterwards. Kitchen and cleaning staff were available when needed, but do not speak English.

To me, this is good, with lots of room for improvement. There are probably better places to stay in town in the same price category.

10/10

Exceptional

08 Jun 2018

Howard

Friendly staff, helpful with what to do and where to eat, cheap laundry service , close to everything, would stay again.

8/10

Excellent

18 May 2018

Verified traveler

Nice breakfast

We were given a good size room, the shower room was small but ok for 1 night. The towels were nice and unstained (we stayed in Galapagos for several nights with a number of different properties and having unstained towels was rare). The breakfast was a nice start to the day, we had pancakes with banana with coffee and fresh guava juice.

Friends

8/10

Excellent

07 May 2018

Robin

Nice hotel with good breakfast spot attached.

Rooms were large and very clean. We often had sand on us from going to the beach, they sweep and mopped up after us. The room was kept very clean. Facility could be better by having a drinking water filter in room. You go to lobby with a bottle to get drinking water, no bottled water in room. Nice hotel, nice location.

10/10

Exceptional

31 Mar 2018

Verified traveler

We had a large room with a balcony. The breakfast that came with the room was very good.

8/10

Excellent

14 Jun 2017

Arf

A minimalist hotel; outstanding value

This is not a luxury hotel but the rooms are bright, clean and comfortable. Excellent value for money. The staff is very friendly, courteous and helpful. The location is excellent.

6/10

Pleasant

12 Jun 2017

Verified traveler

Very basic

This is a very basic hotel on Santa Cruz Island. It was generally clean but did not offer many amenities.We only stayed one night and that was enough as had we stayed longer, we would continuously be woken up by the ongoing construction which starts at 8 am every morning. It was often difficult to find the receptionist to ask questions and make requests. If you are looking for bare bones, this is it.

Partner

6/10

Pleasant

19 Apr 2017

Verified traveler

Price is right

The hotel is very basic. Location is good, about 3 minute walk to the main street. It was good for a one night stay, but would not want to be there more than 1-2 days. The one criticism is that there is no safe in the room, which is a must have in South America.

4/10

Poor

16 Mar 2017

Verified traveler

Don't go by looks

This hotel has a very lovely appearance but the rooms have NO soundproofing. There are gaps in every window and door so sound just pours in and it sits on a busy street. We were there on a Saturday and Sunday nights and while it was a bit quieter on Sunday, it still was unsleepable. The staff were friendly and the breakfast was delicious but don't go there if you want a good night's sleep.

6/10

Pleasant

09 Dec 2016

Basic room with A.C. close to the centre of town.

Pros: friendly staff with a family run feel in a good location.
Simple breakfast was nice.
Cons: some of the rooms open out onto quite a busy road (by Galapagos standards) with a water distribution centre next door so they can be noisy unfortunately. (It didn't really bother me as I was out early every day)

8/10

Excellent

04 Dec 2016

Manuel Tomas

great for divers

It's a perfect spot if you go to galapagos to dive

Partner

6/10

Pleasant

04 Mar 2016

Verified traveler

No frills but comfortable

No frills Galapagos hotel. When there was no water in our room (twice), they moved us to another room. Though smaller, it was accessible from inside the hotel, as opposed to a street entrance, therefore quieter and with in-room access to Internet (a little spotty). Both rooms and bathrooms were very clean; all staff were friendly and helpful; breakfasts were pretty good; location great - just two blocks from the beach and the main drag, Charles Darwin Avenue. We would stay there again. P.S. Beware of sunburn when visiting these islands!!!

Family

10/10

Exceptional

23 Feb 2016

Karla & Santy

In the center of everything!

Puerto Ayora is a beautiful , quiet and relaxed island. We use the hotel only to sleep, because we were all day tours.

4/10

Poor

02 Jan 2016

A Guest

You get what you paid for

Pros: convenient location, room of a good size，basic amenities available, no TV (could be a con for some guests), decent hot breakfast, friendly staff.
Cons: noisy street front, dirty towels, no air-conditioning, wifi doesn't work in your room, bring your own shampoo & body lotion (and maybe towels too); breakfast decent but always the same items, friendly staff but don't speak English and only at front desk 7am-8pm (sometimes hard to find even during those times)

6/10

Pleasant

21 Dec 2015

Verified traveler

Good for the price

It was very central in Puerto Ayora. But there was no air conditioning and no WIFI except for in the lobby.

8/10

Excellent

23 Nov 2015

Richard

Nice basic hotel on Santa Cruz

The Galapagos are just pricey - this is a rather basic nice hotel, nothing super special even though a bit pricey for Ecuador. But very reasonable for the Galapagos.

Rooms are clean and nice, though a bit bare and basic. Breakfast is good, all the staff are really nice and helpful. We had problems with the language since we don't speak much Spanish.

Partner

8/10

Excellent

05 Oct 2015

Annie

Great stay!

This hotel is very close to many restaurants and tour agencies and walking distance to malecon. The staff is very friendly and helpful. I got a single room which had air-con and was just perfect for me. The owner is very friendly he even gave us chocolate cake one night and we chated for a while about the island.

8/10

Excellent

27 Jun 2015

Verified traveler

Great hotel for this price

Great hotel for this price, close to everything. Safe area only one block from the main street. Big rooms, no air conditioner, but still comfortable with a fan. We had hot water all days. Very good breakfast (eggs, banana, bread with jam, juice and tea/coffee) served in a small restaurant half block away.

8/10

Excellent

24 Nov 2025

Ichiro

3泊中，3泊目の清掃がありませんでした。
シャワーか，水だけで少し残念。

Self

10/10

Exceptional

10 Jul 2023

Monica

MUY AMABLE ,LIMPIO,ORGANIZADO,SEGURO EN CONCLUSIÓN ME HOSPEDERÍA DE NUEVO SI REGRESO , GRACIAS POR TODO

10/10