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Hotel Twin Galapagos
Santa Cruz Island · Ecuador
Vía Playa El GarrapateroView location
8.6/10Excellent50 Reviews
Cleanliness8.6/10 8.6
Service9.2/10 9.2
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood9.0/10 9.0
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Twin Galapagos
Located in the heart of Santa Cruz Island, in the Bellavista sector (Los Túneles neighborhood, on the road to El Garrapatero beach), Twin Hotel Galápagos is the ideal starting point for discovering the wonders of the archipelago.
Our lodge features 15 rooms with capacity for 34 guests, each equipped with air conditioning, wifi, a mini fridge, hair dryer, large-screen TV, and a charming private balcony. For families or groups, our suites offer a separate bedroom, sitting area, and safe.
Enjoy our swimming pool surrounded by green spaces and hammocks — the perfect spot to unwind after a day of adventure. Our restaurant serves breakfast, daily lunch, fresh seafood, and local specialties.
We also offer free parking, a complimentary water bottle, and free early check-in or late check-out, subject to availability.
Show less
Our privileged location places us close to iconic sites such as El Garrapatero, Los Gemelos, Tortuga Bay, Las Grietas, and Los Túneles. At Twin Hotel Galápagos, we take care of every detail to make your stay comfortable, relaxing, and unforgettable.
Located in Bella Vista, Twin Hotel Galapagos is on the boardwalk/promenade, a 1-minute drive from Galápagos National Park and 13 minutes from Tortuga Bay Beach. This family-friendly hotel is 5.6 mi (9 km) from Malecon and 5.7 mi (9.1 km) from Charles Darwin Research Station.
Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and hair dryers.
Featured amenities include a business center, express check-out, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
11:00 AM
Check-in until
7:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
On bay
No elevators
By ocean
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
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You need to know
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Airport shuttle fee: USD 25 per room
- Airport shuttle fee per child: USD 10 (from 2 to 12 years old)
- Rollaway bed fee: USD 40.0 per night
- Hosted evening meal: USD 22
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Galápagos National Park
0.1 km / 0.1 mi
Tortuga Bay Beach
8.6 km / 5.4 mi
Las Ninfas Lagoon
8.8 km / 5.5 mi
Malecon
9 km / 5.6 mi
Gus Angermeyer Ferry Terminal
9.1 km / 5.6 mi
Charles Darwin Research Station
9.1 km / 5.7 mi
Fishing Piers
9.2 km / 5.7 mi
Academy Bay
9.3 km / 5.8 mi
Playa de los Alemanes
9.7 km / 6 mi
El Garrapatero Beach
12.6 km / 7.8 mi
El Chato Ranch
16.6 km / 10.3 mi
Lava Tunnel
16.6 km / 10.3 mi
Rancho Primicias
16.8 km / 10.4 mi
Los Gemelos Sinkholes
16.9 km / 10.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 12
- rural hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
Show 1 more facilities & services
- Wi-fi
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 26 m²DBL.ST
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Safe
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Twin Galapagos
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Housekeeping
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Safe
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 60 m²FAM.ST
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- 3 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Safe
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Twin Galapagos
FAMILY ROOM STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 60 m²
- Occupancy
- Guests: 1–4 • Adults: max. 3 • Children: max. 3
- Bed setup
- 3 × Single bed 80-130 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Room amenities
- Wi-fi
- Bathroom: 1
- TV
- Individually adjustable air conditioning
- Safe
- Desk
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Twin Galapagos
20
reviews shown
Kirby
We really enjoyed our stay at Twin Hotel Galapagos. The manager José was extremely welcoming and took care of all our needs. He was very helpful in offering suggestions on places to visit and arranging taxi service whenever needed. Our family suite was very spacious and comfortable.
Sarah
Beautiful property: the gardens were beautiful, and our rooms were very clean and comfortable. Gracias!
Chelsea
This hotle is fantastic lovely people that work here
Very helpful with booking tours ect .
To rooms are so fantastic, comfortable bed can’t get any better and good breakfast.
Very helpful with booking tours ect .
To rooms are so fantastic, comfortable bed can’t get any better and good breakfast.
Dimitare
We found this a family owned hotel to be really amazing, and the family that runs it were absolutely amazing and friendly. They help us with anything we needed.
Fabian
Way too far from Puerto Ayora
takayuki
Se lo recomendaría a cualquiera que venga a Ecuador por primera vez. Después de disfrutar de Puerto Aoya en las Galápagos, se puede entrar en contacto con la vida de los lugareños en el restaurante y supermercado Bellavista. El hotel se encuentra en un lugar tranquilo y relajante. Para llegar a Puerto Aoya, recomendamos alquilar una bicicleta y coger el autobús de vuelta al túnel por 50¢. El personal es amable.
Verified traveler
Do Not Ever Stay at This Hotel
This is a horrible hotel. The WiFi doesn’t work even though they mentioned it would provide WiFi. The room and dining room were full of insects. The owner of the hotel is not a friendly person. When my boyfriend and I complained about the WiFi and the insects being everywhere, Maria Jose, the owner made a bunch of excuses. My boyfriend and I asked for a refund and Maria Jose overreacted and said that it was impossible to give a refund and she didn’t want to do it. My boyfriend and I got scammed.
Pamela Sue
They went over and beyond with catering to us. Extremely kind and helpful. Excellent meals!
Deepak
The property is located far off from main area. You need to get off and on using a cab, for 3 days add another 30 bucks for cab. Expedia needs to throw this property out of their listing and i would blame expedia that showed this property for the area i am searching.
A 20 year old kid is left scrmabling dealing with customers . We had multiple issues
1. Check - In was ok
2. Booked a trip thru hotel and it turned out to be a disaster. The owner Jose sold something and when we went to island, the guides had differrent itinery and threatened to leave us on the island when we asked for the promised tour. I did not get a refund from Jose.. Pure and simple cheating
STAY AWAY
A 20 year old kid is left scrmabling dealing with customers . We had multiple issues
1. Check - In was ok
2. Booked a trip thru hotel and it turned out to be a disaster. The owner Jose sold something and when we went to island, the guides had differrent itinery and threatened to leave us on the island when we asked for the promised tour. I did not get a refund from Jose.. Pure and simple cheating
STAY AWAY
Isaac
The property is far from the port main area. It would be a good idea the owner will say it. Nice staff.
Verified traveler
This is an authentic stay in the Galapagos upcountry that emphasizes simplicity, nature, and natural resources. Surrounded in a lush green tropical setting while still being only 15 minutes away from town by car, you’ll enjoy the peace and tranquility of nature with easy access to everything. The staff does everything to ensure that you enjoy your visit with their focus on hospitality. Rooms are spacious and comfortable but do not seek out luxury here. Instead you connect to what’s important while enjoying the freshest breakfast breads, eggs, fruits, juices, and coffee (most grown onsite). We also had them arrange our tours and other meals and it was a fantastic experience knowing that everything was taken care for you. Expect authentic, spacious, and rustic accommodations that allow you to enjoy nature itself.
Verified traveler
Quaint; simple; no bells and whistles. Comfortable. Great location because you can see the highlands/farming area, are close to the lava tunnels, and is a good midpoint between the main town and the airport/cruise port. You can hire a \"white truck taxi\" to take you to Puerto Ayora (the main town) for $5 in about 10 minutes and $25 to the airport/cruise port in about 30 minutes.
Verified traveler
Friendly, helpful staff, far enough from town, but not too far.
Greta
Lovely quiet restful stay
This hotel has extremely helpful and friendly staff. Rooms were super comfy. It was just a long way from anywhere and out of your pickup zones. But Cheo was very happy to arrange taxis
Verified traveler
Friendly staff ,quiet and safe location. Staff was very helpful.only thing we did not like was the small creatures on the floor .these come through the doors.
David
The staff was truly wonderful and accommodating. They make a delicious homemade breakfast every morning. They were very helpful with arranging transportation. The place was also very beautiful and scenic with many nice trees, plants, and flowers. My only complaint is with the plumbing- the toilets did not flush well and the showers had water that varied from scalding hot to freezing cold. It was difficult to find a comfortable temperature. Overall it was a very pleasant experience and a good value for the money. I give the place 4 stars and would recommend this place to my friends and family.
Debbie
We were greeted at the airport to help us get oriented. Breakfast and coffee were served at our leisure in the garden dining area.Taxi service arranged and advice to arrange outings most helpful.Hammocks by the poolside garden a delight!
Verified traveler
Decent hotel in the middle if nowhere
Hotel is OK and price point decent value for money. But the location is middle of nowhere. When I booked the address was listed as Puerto ayora. I don't think it is. In any case, it's pretty far from everywhere. So u have to take a cab to go and down for anything and everything. Apart from the cost, it's a pain in the butt. Plenty of options around the main malecón. Look at the map before u book.
Mike
Friendly staff
The only problem is that they only have one person working there at all times due low occupancy. Breakfast only available 7am -9am.
Belle
Pleasant garden retreat in the highlands
Pleasant garden environment in the cool highlands of Santa Cruz, run by a family. Bananas, papayas, and pineapples grow around the grounds. Rooms are large and comfortable, have hammocks on the porches and some have full kitchens for longer stays. Staff are very friendly (though they don't speak much English). Breakfast and lunch are prepared fresh and available daily in the dining area. Close to highlands attractions such as giant tortoise habitat and lava tubes. Wifi worked better than at most other hotels we stayed at in the Galapagos. The one downside is the many roosters in the neighborhood crow at intervals throughout the night, with a big chorus at dawn!
Location & surroundings
Hotel Twin Galapagos
Vía Playa El Garrapatero, Bellavista, Ecuador
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Hotel Twin Galapagos
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