Twin Hotel Galapagos

Ecuador , Santa Cruz Island
PUERTO AYORA, Bellavista Barrio Los Ta Neles Va A Playa El Garra
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20 reviews shown

10/10

Exceptional

19 Jul 2025

Chelsea

This hotle is fantastic lovely people that work here
Very helpful with booking tours ect .
To rooms are so fantastic, comfortable bed can’t get any better and good breakfast.

Leisure Friends

10/10

Exceptional

16 Jul 2025

Dimitare

We found this a family owned hotel to be really amazing, and the family that runs it were absolutely amazing and friendly. They help us with anything we needed.

Business_and_leisure Family

6/10

Pleasant

07 Jul 2025

Fabian

Way too far from Puerto Ayora

Business_and_leisure Family

10/10

Exceptional

06 Jul 2024

takayuki

Se lo recomendaría a cualquiera que venga a Ecuador por primera vez. Después de disfrutar de Puerto Aoya en las Galápagos, se puede entrar en contacto con la vida de los lugareños en el restaurante y supermercado Bellavista. El hotel se encuentra en un lugar tranquilo y relajante. Para llegar a Puerto Aoya, recomendamos alquilar una bicicleta y coger el autobús de vuelta al túnel por 50¢. El personal es amable.

Leisure Self

2/10

Poor

25 Jul 2023

Verified traveler

Do Not Ever Stay at This Hotel

This is a horrible hotel. The WiFi doesn’t work even though they mentioned it would provide WiFi. The room and dining room were full of insects. The owner of the hotel is not a friendly person. When my boyfriend and I complained about the WiFi and the insects being everywhere, Maria Jose, the owner made a bunch of excuses. My boyfriend and I asked for a refund and Maria Jose overreacted and said that it was impossible to give a refund and she didn’t want to do it. My boyfriend and I got scammed.

Partner

10/10

Exceptional

26 Feb 2023

Pamela Sue

They went over and beyond with catering to us. Extremely kind and helpful. Excellent meals!

Leisure Family

2/10

Poor

02 Jan 2023

Deepak

The property is located far off from main area. You need to get off and on using a cab, for 3 days add another 30 bucks for cab. Expedia needs to throw this property out of their listing and i would blame expedia that showed this property for the area i am searching.

A 20 year old kid is left scrmabling dealing with customers . We had multiple issues

1. Check - In was ok
2. Booked a trip thru hotel and it turned out to be a disaster. The owner Jose sold something and when we went to island, the guides had differrent itinery and threatened to leave us on the island when we asked for the promised tour. I did not get a refund from Jose.. Pure and simple cheating

STAY AWAY

Leisure Family_with_children

6/10

Pleasant

10 Jun 2022

Isaac

The property is far from the port main area. It would be a good idea the owner will say it. Nice staff.

Leisure Self

10/10

Exceptional

08 Jan 2020

Verified traveler

This is an authentic stay in the Galapagos upcountry that emphasizes simplicity, nature, and natural resources. Surrounded in a lush green tropical setting while still being only 15 minutes away from town by car, you’ll enjoy the peace and tranquility of nature with easy access to everything. The staff does everything to ensure that you enjoy your visit with their focus on hospitality. Rooms are spacious and comfortable but do not seek out luxury here. Instead you connect to what’s important while enjoying the freshest breakfast breads, eggs, fruits, juices, and coffee (most grown onsite). We also had them arrange our tours and other meals and it was a fantastic experience knowing that everything was taken care for you. Expect authentic, spacious, and rustic accommodations that allow you to enjoy nature itself.

Friends_and_family Family_with_children

10/10

Exceptional

18 Aug 2019

Verified traveler

Quaint; simple; no bells and whistles. Comfortable. Great location because you can see the highlands/farming area, are close to the lava tunnels, and is a good midpoint between the main town and the airport/cruise port. You can hire a \"white truck taxi\" to take you to Puerto Ayora (the main town) for $5 in about 10 minutes and $25 to the airport/cruise port in about 30 minutes.

Leisure Family

8/10

Excellent

27 Feb 2019

Verified traveler

Friendly, helpful staff, far enough from town, but not too far.

Leisure Partner

8/10

Excellent

20 Oct 2018

Greta

Lovely quiet restful stay

This hotel has extremely helpful and friendly staff. Rooms were super comfy. It was just a long way from anywhere and out of your pickup zones. But Cheo was very happy to arrange taxis

8/10

Excellent

13 Oct 2018

Verified traveler

Friendly staff ,quiet and safe location. Staff was very helpful.only thing we did not like was the small creatures on the floor .these come through the doors.

8/10

Excellent

05 Sep 2018

David

The staff was truly wonderful and accommodating. They make a delicious homemade breakfast every morning. They were very helpful with arranging transportation. The place was also very beautiful and scenic with many nice trees, plants, and flowers. My only complaint is with the plumbing- the toilets did not flush well and the showers had water that varied from scalding hot to freezing cold. It was difficult to find a comfortable temperature. Overall it was a very pleasant experience and a good value for the money. I give the place 4 stars and would recommend this place to my friends and family.

10/10

Exceptional

16 Jul 2018

Debbie

We were greeted at the airport to help us get oriented. Breakfast and coffee were served at our leisure in the garden dining area.Taxi service arranged and advice to arrange outings most helpful.Hammocks by the poolside garden a delight!

6/10

Pleasant

01 Jul 2018

Verified traveler

Decent hotel in the middle if nowhere

Hotel is OK and price point decent value for money. But the location is middle of nowhere. When I booked the address was listed as Puerto ayora. I don't think it is. In any case, it's pretty far from everywhere. So u have to take a cab to go and down for anything and everything. Apart from the cost, it's a pain in the butt. Plenty of options around the main malecón. Look at the map before u book.

6/10

Pleasant

27 May 2018

Mike

Friendly staff

The only problem is that they only have one person working there at all times due low occupancy. Breakfast only available 7am -9am.

8/10

Excellent

21 May 2018

Belle

Pleasant garden retreat in the highlands

Pleasant garden environment in the cool highlands of Santa Cruz, run by a family. Bananas, papayas, and pineapples grow around the grounds. Rooms are large and comfortable, have hammocks on the porches and some have full kitchens for longer stays. Staff are very friendly (though they don't speak much English). Breakfast and lunch are prepared fresh and available daily in the dining area. Close to highlands attractions such as giant tortoise habitat and lava tubes. Wifi worked better than at most other hotels we stayed at in the Galapagos. The one downside is the many roosters in the neighborhood crow at intervals throughout the night, with a big chorus at dawn!

Partner

10/10

Exceptional

14 Mar 2018

Verified traveler

Excellent hotel for cost! Very accommodating staff. Arranged last minute tour. Excellent meal prepared on request. Had tour of gardens - all organic and great to see various types of plants and fruits and vegetables. Is $5 taxi ride to Puerto Ayora. Swimming pool available. A great view of stars at night from rooftop terrace.

10/10

Exceptional

05 Jan 2018

Verified traveler

Great hospitality

Very friendly family owned lodge . Kind hosts , clean place , pleasant in the north part of the island