Name: Tolip Hotel Alexandria
Address: El-Gaish Rd, Mustafa Kamel, 252, Alexandria, 0, EG

10/10

Exceptional

28 Jun 2026

malak

Very good very family tean

Business Family

10/10

Exceptional

01 Jun 2026

marwan

Hashem/Hisham the house keeper was great

8/10

Excellent

02 Apr 2026

Karim

Average

10/10

Exceptional

09 Mar 2026

Badreddin

Very nice

6/10

Pleasant

21 Feb 2026

Javad

Some what. An old building. Not very clean.

2/10

Poor

07 Feb 2026

Guadalupe

SIDE SIDE VIEW was not a sea view that’s why I booked this hotel to SEE THE SEA and all I seen was the street you literally have to STICK YOU ENTIRE GEAD OUT IF THE BALCONY and turn your head to the SUDE to see a little bit of the sea BOT WORTH IT

Friends_and_family Family

8/10

Excellent

06 Oct 2025

Mariya

Ок

10/10

Exceptional

29 Jun 2025

ahmed

Great place

8/10

Excellent

27 Jun 2025

Laxmikant

Good experience and nice service

Business

4/10

Poor

21 Jun 2025

Khaled

The shower in the bathroom so badly the water does not work. The shower is supposed to be in the front of you. They have the Shawer in the middle of the Ponyo an old fashion way.

8/10

Excellent

20 May 2025

Amr

Overall it was a good stay. I would've given it 4.5 stars if I could.

The only thing I don't like is how high off the ground the bathtubs are. Very unnaturally high and one might easily hurt themselves going in or out of it.

There was no bag in the bathroom garbage can and under the bed was really dusty.

I also didn't appreciate that I had to pay extra to use the hot tub.

I would go there again.

Leisure Family

10/10

Exceptional

07 Mar 2025

Ramiro

The staff was amazing and very professional.

Leisure

10/10

Exceptional

20 Feb 2025

Fawzi

I will come back soon

Leisure Self

10/10

Exceptional

31 Jan 2025

saba

A nice hotel in a great location near restaurants, cafes, and across from the sea. The hotel is packed with Egyptians on vacation which is a good sign. Breakfast was plentiful and varied. Hotel is large with multiple restaurants, we tried the Lebanese and it was good. Our room was average eventhough we paid for Deluxe. We had great room cleaning crew, Muemin and Khamees. They were polite and efficient and also took care of us and checked in to make sure our room was in condition we wanted. We really appreciated them.

Leisure Family

4/10

Poor

19 Jan 2025

Ahmad Mohd

old Hotel

very old

Business

10/10

Exceptional

26 Jul 2024

Ahmed

An excellent location in the heart of Alexandria. Staff are very friendly, food is great.
Room could be a bit cleaner, bathroom plumbing was not perfect.
Overall experience is very good. Would definitely go again.

6/10

Pleasant

09 Jul 2024

Malak

Bad smell coming out from bathroom drain even I can smell it in hallways

Leisure Family

8/10

Excellent

21 Jun 2024

Sara

Very good

Leisure

6/10

Pleasant

26 May 2024

Alireza

The area is mainly for local tourists and not convenient for foreigners. Literally no one can speak English. Buildings are very very old. Streets are very dirty and unsafe to walk or cross. People smoke almost everywhere inside and outside of the hotel, shops, restaurants,…. Not recommended anymore.

Leisure Family_with_children

10/10

Exceptional

02 May 2024

Mohamed

Very good hotel but in the night noise from the noise the pule

Business

10/10

Exceptional

01 Mar 2024

Ghada

The hotel staff is exceptional good polite and professional and do the 9 yard and beyond it was a great experience

Leisure Partner

2/10

Poor

09 Jan 2024

Rafik

The beach was closed at the winter and they didn’t mentioned that before going I was disappointed me and my kids

Leisure Family_with_children

2/10

Poor

04 Jan 2024

Verified traveler

Tolip Alexandria was advertised on the Hotels.com website as a 5-star hotel. I would give it at most 3 stars. its a huge hotel, yes but dark and dingy lobby and sitting areas. it is a very old hotel and shows it, everywhere feels dark and dinghy, rooms are not very clean, when i opened the patio door and then went to close it, the outside of the door was caked in dust and dirt like it had never been cleaned. Staff took forever to do anything. room was not ready, promised one thing that changed to another. breakfast was okay - the yogurt at the breakfast buffet was not even cold - how can you eat diary that feels warm to the touch. Very, very disappointing stay; ruined my vacation. the hotel put me in such a bad mood, was difficult to enjoy anything not that there is much to enjoy about Alexandria. they advertised a private beach which is not at the hotel; you have to be shuttled to it but shuttle was closed due to \"winter\" though it was quite hot when i was there. very disappointing.

Friends_and_family Friends

8/10

Excellent

30 Dec 2023

Elia

Compare to four-star hotels.
Convenient. Great location.

Leisure Family

10/10

Exceptional

29 Dec 2023

Sameh

Very nice view

2/10

Poor

05 Dec 2023

Mohamed

One of the worst hotels ever, the room wasn’t clean like it should, yellow bed sheets, bathroom smells awful, very unprofessional management and staff, I don’t recommend it .

Leisure Family

6/10

Pleasant

12 Oct 2023

Sherif Fouad Mahmoud

.

4/10

Poor

26 Sep 2023

George

Great location and staff.
Downside is many things: Rooms & bathrooms are really outdated and not well maintained, bedding and towels are super old, toiletry products are very bad quality, in-room food is not the best. Pool is always crowded and not overlooking the great view of the beach. Overall poor management and not paying attention to details.

Leisure Self

2/10

Poor

21 Jun 2023

Mohamed

Horrible service

Horrible service
Check out change all rates
Pool closed earlier and employee was rude
Bathroom is half ass job
Using water and cleaning supplies while we walk on the corridor with slippery surfaces

Friends_and_family Family

10/10

Exceptional

12 Jun 2023

Sary

Good

Leisure Family

2/10

Poor

26 May 2023

Rimah

Bad experience

Very bad service, hotel provide deferent services for Egyptians and non Egyptians , Tv doesn’t work in the room , power sockets doesn’t work, very expensive for non Egyptians

10/10

Exceptional

08 May 2023

Hannah

very convenient to most attractions ,located at the heart of the city

Business_and_leisure Family

10/10

Exceptional

16 Apr 2023

Angelica M

Nice big hotel

The Tolip is posh. We booked a 2-night stay here only because we changed our cell chip to a local number and the hotel.com app gave us this option. However, the rate was for Egyptian residents only. When we arrived at the front desk, we had to pay an extra 155 dollars. Because of a promotion, the front desk clerk gave us an upgrade to a room with partial view to the ocean across the large avenue. Breakfast was included, which was very good with all the essentials - fruits, breads, vegetables, yogourt, tea, coffee and a chef to prepare omelettes to taste. The breakfast restaurant is on the 11th floor with a fabulous view of the Mediterranean. Our room was clean, spacious, bright, nice bed, large balcony. From this hotel you can walk for kilometres all along the seawall towards the west. This is a resort hotel with a pool, spa and several restaurants and coffee shops perfectly for those tourists, who like to stay in their hotel and take advantage of the amenities.

Partner

10/10

Exceptional

20 Mar 2023

Mostafa

Excellent hotel, luxury but not expensive. The food at the Egyptian restaurant was amazing. The breakfast buffet had a variety of foods, also very good.

Leisure Family

10/10

Exceptional

21 Oct 2022

Salem

Very kind and professional staff, great location, great view, great food and service.

Leisure Family

2/10

Poor

21 Sep 2022

LAURA

Check in required multiple calls to the hotel and a call to Expedia customer service who has helped to resolve the problem which was that the hotel front desk couldn’t “see” the reservation despite the reservation being confirmed a few days ahead and paid in full. Then the room was very basic and had no amenities whatsoever despite the cost of 86$/night !!!

Business_and_leisure Family

2/10

Poor

18 Sep 2022

Omayra

Horrible Experience

Cleanliness is none existent in this hotel which is a shame because the actual hotel looks nice. We were a group of 6 with 3 rooms and all 3 rooms were extremely dirty, specially the bathrooms. The poll water was also not clean.The private beach they have is very small and we had to beg for towels as every time we went to ask we were told to wait 5 minutes because they didn't have any. I could go on and on.
Avoid this hotel.

Friends_and_family Friends

10/10

Exceptional

29 Aug 2022

Fady

was fantastic

Leisure Family

8/10

Excellent

28 Aug 2022

Kayla

Hotel was very clean and the food I had from one of the on-site restaurants was amazing. Only complaint is that for such an expensive hotel I had higher expectations for the Wi-Fi, it would continuously disconnect and couldn’t even support WhatsApp calls

Leisure Self

4/10

Poor

21 Aug 2022

Ahmed

I did not like the way of dealing, responses and behavior of all hotel staff/ employees, especially the front desk staff, and whoever answered the phone when I called them from my room, their responses were characterized by lack of taste and respect and you do not find such behavior in a two-star hotel or even a one-star hotel, in short, hotel management is A failed and does not have the slightest idea about hotel management and the staff are unprofessional and act with the utmost indifference, arrogance and lack of any sense of responsibility. The air conditioning is very noisy and the room’s furniture is old and worn out, and it seems that there is no regular maintenance for the devices, furniture and mattresses, and the appearance of the room is far and completely different from the pictures on booking and other websites on the Internet, I recommend changing the hotel management and many of the hotel staff and replacing them with more professional ones and Respected people, and the renewal of furniture, ,air conditioning devices, and Tv's, finally i don't recommend that hotel, i hope if the hotel owners take our reviews seriously and take an action to save the hotel reputation and make it as other good five stars hotels, because right now it's not more than an average three stars hotel.

Leisure Family

10/10

Exceptional

12 Aug 2022

Mohamed

Great sea view & super staff in the heart of Alex

A great sea view lively hotel with super helpful staff & amazing tasty restaurants in the heart of Alexandria opposite main Tivoli Dome hub :)

Friends_and_family Family

4/10

Poor

27 Jul 2022

Omneya

The only good thing is the view of the frontal sea view rooms. Everything else is disappointing!

Leisure Family

2/10

Poor

27 Jul 2022

Murray

Filthy Hotel

If cleanliness and hygiene is your thing then this is not for you....don't forget to wipe your feet on the way out.

4/10

Poor

03 Jul 2022

Mostafa

For a 5-star hotel, I was disappointed.
-Room is so ordinary.
-floors are not vacuumed.
-rest room (toilet/shower) are not clean shiny white!
No hand soap on sink.
-No fridge.
-No microwave.
-No outside food.
Pool and beach closes at 6:00 PM.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2022

Linda

Great location

Leisure Family

10/10

Exceptional

14 Jun 2022

IBRAHEM

EXCELLENT

6/10

Pleasant

29 May 2022

Fady

The room is clean and modern ,the check in is fast and friendly staff ,the breakfast is good and alot of varieties but the housekeeping are very unprofessional you need to call them every time to clean the room and bring missing towels ,the beach is very far away from the hotel you need to ride a bus and the sea is not clean

Friends_and_family Family

6/10

Pleasant

29 May 2022

Mohamed

Disappointing

My room had no view taking into consideration that I paid extra fees for a sea side view and the bathroom needs to be renovated as it was very old and the parking was a chaos

Friends_and_family Friends

10/10

Exceptional

01 May 2022

Khaled

Overnight stay so can’t give a full opinion.
Rooms need some upgrades

Business_and_leisure Family

2/10

Poor

05 Mar 2022

Kadir

I didn’t. Like at. To much for the price to much

Family_with_children

2/10

Poor

18 Feb 2022

Mohamad

Not recommend at all

Business_and_leisure Friends

4/10

Poor

09 Jan 2022

Mohamed

The bed was not comfortable at all
The hotel was overcrowded with guets they didnt applu the covid restricition
The parking was too musch expensive

Friends_and_family Family

10/10

Exceptional

19 Dec 2021

Ziad

Great location

Leisure Family

10/10

Exceptional

19 Dec 2021

Ziad

Great location very friendly staff the rooms are very spacious and comfortable the hotel is very spacious the lobby is spacious extremely safe. I love this hotel I always book there never had a problem and if I had an issue in the room or needed something they respond immediately and if I get pored in the night I just go down to the lobby they have multiple seating areas u could even walk around. And great breakfast and I Exercise mostly every day I’m happy with the gym equipment that they have everything is there I needed. I always choose side sea view room very nice choice and great price.

Leisure Family

10/10

Exceptional

27 Nov 2021

Rafael

Great location. Rooms very comfortable and clean. Buffet selection with local food choices

Leisure Partner

10/10

Exceptional

19 Nov 2021

Sameh

All very good

Business Partner

10/10

Exceptional

15 Nov 2021

Ahmed

prime location, extra comfy bedding, spacious suite and nice view

Leisure Family

8/10

Excellent

06 Nov 2021

Salma

Good hotel with great location and amazing view. The hotel looks new but when you start using the restroom, the shower and taps look old

Business_and_leisure Family

6/10

Pleasant

18 Jul 2021

Ahmed

Average hotel with a lot of things to be improved. I paid extra fees during check in for my children although it is stated that 2 children stay for free!!

Friends_and_family Family

10/10

Exceptional

07 Jul 2021

Verified traveler

Not bad

Leisure Self

10/10

Exceptional

02 Jun 2021

Verified traveler

The view is literally the best in the country.

Leisure Friends

10/10

Exceptional

24 Mar 2021

Verified traveler

Every things was good and nice place to stay... nice room nice view

Friends_and_family Family

6/10

Pleasant

23 Nov 2020

Shereen

The worst view ever

Room was good, but the view is the worst i’ve ever seen. I booked a room with “sea” and pool view, to discover that the room is actually “side” sea view, i talked to the receptionist and e plained to me that this is there definition to a sea view room!!!! The balcony door’s glass was transparent so u can see the other guests on the opposite side, and of course they can see u,,, so most of the time we were using the blackouts!!!
There was heavy rains and the balcony doors starts to leak!! There was leakage in the hotel’s restaurant and they was putting a bucket to collect the rains!!!
Actually it wasn’t best compared with the room value and the misleading room description.

Friends_and_family Friends

2/10

Poor

20 Oct 2020

George

Stay away from this hotel
I came to egypt as visitor after thirty years living abroad, I stayed at this hotel for two nights and unfortuantly it was the worse exprience i had at any hotel.

Cleanness : very poor and you run a 70% chance of getting covid-19, the have senatation bottols but empty and you will never see room service

Honesty: they are money hungry, they will
Becareful from extra fees, they are money hungry and do not honour thier contract, they will force you to pay for their nonsense fees stated as hotel policy but are no where to be found on their gust contract, they just do not care.

hotel is totally miss managed

Partner

10/10

Exceptional

07 Oct 2020

Verified traveler

Very good exultant service and the room very good

Leisure Partner

2/10

Poor

21 Aug 2020

Mohamed

Will never do it again

Friends_and_family Family

2/10

Poor

18 Aug 2020

Otakaa

It's very bad management with boor facility
It was so bad stay in this hotel all things was bad I tray to call Expedia and management of hotel to help me for checking out and cancel this order and you don't help me I want my money
I made insurance of this trip

Friends_and_family Family

4/10

Poor

17 Mar 2020

Aboubakr

Bad house keeping
Specially what’s related to Corona virus protection

Business

8/10

Excellent

02 Mar 2020

Verified traveler

Not bad, just expected more for the price I paid for. Room's bathroom is a little outdated and staff are not entirely professional.

10/10

Exceptional

24 Feb 2020

Verified traveler

Beautiful hotel with very nice staff. Room is spacious and clean. Balcony is large and has a sea view but you have to turn and look over the balcony to see.

Leisure Family

10/10

Exceptional

16 Feb 2020

Gordon

Wonderful place to stay....great food, very nice room. service was a little laid back, but I expect that in this part of the world

Self

10/10

Exceptional

16 Feb 2020

Verified traveler

Excellent warm reception staff, Hotel management, room service, room arrangement and cleaning and the best food in the breakfast buffet. The very warm reception by Sara was unique and in comparable to any other Hotel.

Friends_and_family Family_with_children

10/10

Exceptional

19 Jan 2020

Muataz

It was amazing, Just want to thank the receptionist Emad, he is the best, he registered me with 3 rooms in like 5 minutes with the best view and services

Friends_and_family Family

8/10

Excellent

07 Jan 2020

Verified traveler

I loved this hotel! It is beautiful, elegant and across from water. The buffet breakfast is expansive and delicious with excellent views. The spa is accommodating and very inexpensive.

Leisure Self

2/10

Poor

30 Dec 2019

Verified traveler

no beach. Lied to customer. You have to take a 15 minutes shuttle to a beach area. Terrible service.

Leisure Family

8/10

Excellent

23 Dec 2019

rafat

nice view, nice front disk reception, warm welcome by Sara .
the hotel restaurants at ground floor is so bad in term of , qulaity of the food, service, welcoming ...
the door of the room is quite noisy , squeaky .
the floor cleanses is not perfect , there was no room heater/ warmer

Friends_and_family Family

6/10

Pleasant

12 Dec 2019

Tarek

Average, very bad Wifi , quality of food is below average

Partner

10/10

Exceptional

11 Dec 2019

Mohamed

Dr Mohamed Alkhojai

This is not the first time I stay in Tolip Hotel Alexandria, Egypt. I am always impressed by the courtesy of the staff in general, at the concierge, front desk staffs.
I was particularly impressed with the quality of service , attitude, confidence, being helpful,, and professionalism of Miss/Mrs Sarah Moneer., at the front desk. In May and June this year I stayed in the hotel for more than two weeks, I missed the time limit to write a review at that time.
And on all this occasions I enjoyed the facilities and the convinient location. Many thanks Sarah for managing my reservation and being very helpful during my stay. Thanks to all the staffs

Self

8/10

Excellent

03 Dec 2019

Verified traveler

Location great,hotel great
Food prices to high
To many check points for a hotel.

Friends_and_family Family

10/10

Exceptional

03 Dec 2019

Claudia E

An all Egyptian experience

It is a very nice hotel except that they charge an extra 30 dollars per night because this is mostly a hotel for domestic tourism. So make sure that you get the foreigner rate when you do your reservations. The breakfast buffet is amazing.

Self

2/10

Poor

01 Dec 2019

Verified traveler

I have stayed in too many hotels . This is the worst hotel ever

Leisure Partner

8/10

Excellent

20 Nov 2019

Verified traveler

Great location, varieties of nice Resturants , reasonable price.
Maintenance of plumbing could be better

Friends_and_family Family

2/10

Poor

20 Nov 2019

Alaa Ahmed

Stay Away terrible hotel if you seek 4/5 stars

I have been traveling a lot , I have stayed in several 5 stars hotel in many countries, this hotel by far is the worst hotel I ever seen in 3-4-5 stars hotel .
The furniture is almost worn out , the curtains and curtains are dirty .
I had to call the customer service several times to get towels , bathrobe , bath slipper , hotel says that these comes based on request ... even the room trashes left out without bag in it. The food is 50% ok , the guest service is terribly awful the gym is pretty small and there was no pool heater ...overall bad experience.. I will never visit again
I can classify this hotel under 2 stars only .

Friends_and_family Family

8/10

Excellent

19 Nov 2019

Moheb

closeness to the sea is certainly a bonus. Staff were good. What I did not like was the fact that upon entering the room after checking in, I found no towels or floor mats in the bathroom. However, they corrected the situation fairly promptly.

Business_and_leisure Self

8/10

Excellent

15 Nov 2019

Nagy

NovemberAlex2019

Facility is excellent and has the foundation for class-level competition ...
Service is generally Good... however, lacks standardization and system.. especially the housekeeping
Service in general need training to be upgraded to an internationally standardized level

Business

2/10

Poor

11 Nov 2019

Verified traveler

It was very bad stay room view not good water problem in the bathroom

Leisure Family_with_children

8/10

Excellent

18 Oct 2019

Verified traveler

I did like the location and the view of the sea from my windows

Leisure Self

6/10

Pleasant

11 Oct 2019

Verified traveler

On weekend very crowded at breakfast, pushy people etc.

Leisure Family_with_children

6/10

Pleasant

08 Oct 2019

Verified traveler

Very good breakfast, terrible house keeping service

Leisure Family

6/10

Pleasant

07 Oct 2019

Verified traveler

No stand shower, I want to pay all my bills with Egyption money but they refused. House keeping is not good.

10/10

Exceptional

06 Oct 2019

Deena

Stay was perfect

The breakfast was excellent with alot of varieties
Mr. Emad at the front desk wad very helpful during our stay and helped us with room options alot
Front sea view was amazing from the hotel and everything was clean and tidy and pool was heated which was very nice
I would definitely go for it again and would recommend it for family holidays

Family

10/10

Exceptional

26 Sep 2019

Verified traveler

location by the sea with private beach a little away. Staff are friendly.

Leisure Family_with_children

10/10

Exceptional

22 Sep 2019

Verified traveler

Good property, maintained well , they are keen for improvements.

Business Self

4/10

Poor

16 Sep 2019

Verified traveler

Not a Hotel for Westerners

This is a very nice hotel for the countries citizens, however it is not 5-star quality based on global standards. House keeping and room service is good, however rooms are old, sheets are grainy, and shower and tub are very small and water was luke warm. In addition, weddings and parties every night and the way the hotel is shaped the noise carries.
I do not recommend this hotel for westerners

Business

4/10

Poor

11 Sep 2019

Verified traveler

Hair dryer did not work, exposed electical wires. Dangerous as live in bathroom.......Kettle also did not work, needed drink to aid early departure.

Business

6/10

Pleasant

05 Sep 2019

Verified traveler

needs to be updated, frig in room did not work and bathrooms need updates and not enough plugs in room with old plugins...

Leisure Family

8/10

Excellent

03 Sep 2019

Wael

Good

Overall it was good, if you are looking for family atmosphere this is the right place. If you are looking for relaxing place this is not the one.

Partner

8/10

Excellent

24 Aug 2019

Verified traveler

I liked the sea front view
The staff hospitality
The food taste and quality
The restaurant variety
We didn't like the room bathroom from the following points, overall clean mirror are old scratched, trash basket doesn't have plastic bag and full with water, there's no hand towel, the shampoo and other stuff are very bad quality
We didn't like the room price was very expensive and they are charging the guest for the parking per day
I didn't like that they are charging the guest for the jacuzzi and sauna and steam

Leisure Family_with_children

10/10

Exceptional

06 Aug 2019

Verified traveler

Friendly staff, clean room, nice resturent comfartable parking,excellent chefe

Friends_and_family Family

2/10

Poor

31 Jul 2019

Verified traveler

Very dirty
Bad service
Bad food
Very noisy
Bad smell every where