Name: Beekman Arms And Delamater Inn
Address: 6387 Mill St, Rhinebeck, US

10/10

Exceptional

17 Jul 2026

Liam

The Beekman Arms is a lovely relic in the middle of Rhinebeck. I enjoyed my stay and was honestly delighted that there was decanter of Sherry on the desk. Nothing could have been more welcoming after a long day traveling. :)

Self

10/10

Exceptional

16 Jul 2026

Chris

This place is awesome. A page out of the history books. Loved the Inn and the town of Rhinebeck

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Jean Shannon

Unique place to stay. We had the smallest room I think I’ve ever stayed in with one chair and a window air conditioner. But it’s old so it is what it is. Loved the tavern in the evening. Friendly kind staff throughout ! Convenient location to everything! Breakfast was served down the block which wasn’t convenient and it was just ok. Don’t think I’ll stay here again but I’m glad I had the experience.

Partner

8/10

Excellent

08 Jul 2026

Brian

Room was nice and A/C worked well . Dinner and bar area were fantastic. Would def stay here again

Family

8/10

Excellent

06 Jul 2026

Michael

Overall, we enjoyed our stay, but it came close to being a disaster for us. Before we stayed our first night we came close to asking to cancel our reservation. This issue is that the Beekman Arms has multiple properties so one needs to be careful when booking a room. The photos do not indicate whether the room is at the historical inn or at one of the neighboring properties close to the inn. When we checked in they directed us to a property that looked like 1980's apartments - though spacious - did not in any way have the same appeal as the main inn. This is the the Courtyard King Sofabed room and no where is there a description stating that the room is at a property a full block from the main inn. Thankfully, the staff re-booked us in a room at the inn at no extra charge. Once we were in one of the rooms at the Beekman Arms, our stay began to meet our expectations. The breakfast is a short walk from the inn and has a few good options, the staff are friendly, the bar and restaurant a bit dark but gives one a good perspective of the inn's long history, and the location makes it easy to walk around the small town. Would I book again? Possibly, but would stay for two not three nights.

Partner

8/10

Excellent

05 Jul 2026

Bertha

It’s an amazing location in the heart of Rhinebeck. Our room was fine, except for the bathroom. The toilet handle was installed backward and that made it hard to get the tank to refill; a couple of times had to lift the cover to make it work.

Partner

6/10

Pleasant

04 Jul 2026

Susan

The property is lovely. Unfortunately we did have quite a few problems when we arrived- phone didn’t work, a/cc was freezing and we weren’t able to control it, the tv didn’t work. The good news is they corrected most of the issues. Our room was next to the outside door and unfortunately every time someone came in It slammed many, many times. The good news was the staff were very nice and tried to correct things the best they could. Great location and super walkable.

Partner

4/10

Poor

04 Jul 2026

Gary

Ok properly. Air conditioning was broken and was making a banging sound all night.

Partner

10/10

Exceptional

04 Jul 2026

Diane

The property is historic so it’s appropriately decorated. Rug could be cleaned but bed was comfy, bathroom items were lovely and room was kept clean. Lovely breakfast served each morning. I’ve been before and convenient location is wonderful!

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Victoria

Staff was kind, room was clean. Perfect location to explore the town and walk around.

4/10

Poor

02 Jul 2026

Allan

We usually only leave positive reviews but we just couldn’t for this stay. 3 out of 4 front desk clerks were very unwelcoming. One had her head glued to computer monitor and never even made eye contact with us.
The complimentary breakfast was extremely disappointing. The croissants and other pastries were stale. We took a short walk to a local bakery/cafe where everything was fresh and worth paying for.
The bar was dark, dreary, and depressing.
Hope you have a better experience than we did.

Family

6/10

Pleasant

01 Jul 2026

James

We chose to the Beekman because of its historical significance, but instead of staying in the historical part, we were assigned to a bungalow out back, room 43. I estimate these 3 rooms are about 50 years old and poorly maintained.
Our toilet was noisy and had to be turned off manually. The AC is old and noisy and right next to the bed. Could only sleep if the AC was off.... summer time!
The refrigerator made enough noise to keep us awake.
This experience was way below my expectations.
Jim

Partner

10/10

Exceptional

30 Jun 2026

Raul

Fantastic location, corner and center of town. Very old and history and in generally great shape. However not all perfectly restored and thats fine it is part of the charm and feel of the place. Good clean room with an upstairs view from the Firehouse room. Its a unique place to stay, worth the extra cost compared to the area motels and hotels.

Partner

10/10

Exceptional

29 Jun 2026

Benjamin

Super Historic

Family_with_children

8/10

Excellent

29 Jun 2026

Joyce

Room spacious. On ground floor near main lobby as requested. Directions by front desk to our building were unclear and we wandered outside w a heavy bag for a while until another staff member redirected us. Centrally located to shops and restaurants

Partner

10/10

Exceptional

29 Jun 2026

Sara

Beautiful hotel and wonderful staff

Partner

6/10

Pleasant

27 Jun 2026

Danielle

Close to town. Bed was horrible.

6/10

Pleasant

22 Jun 2026

Ali

We thought we were going to be on the historic hotel but instead placed at the conference center which is delemare inn. Didn’t realize there were two properties

10/10

Exceptional

22 Jun 2026

annemarie

This hotel is a very old historic hotel. It has several different locations around the property to stay in. The restaurant was very good. The town is a fun place to visit. I would recommend this hotel.

Partner

6/10

Pleasant

20 Jun 2026

Shaike

The breakfast was terrible. Not only was it a joke to find where to go, but the food was mediocre at best. I ended up with a couple of hard boiled eggs... The bread, pastries tasted like day old left overs. Further for the price they charge maybe they can do better than paper plates and plastic flatware.

The room was large, clean, and had a certain continental charm - loved the exposed brick. The dressing area faucet literally popped off when the water was turned on. The AC was loud and the filter said it needed replacing. The windows don't open... They're sloppily painted closed.

For the most part the staff is unhelpful. They do not share information and when asked directly for area suggestions... \"Nothing comes to mind.\"

Beekman Arms in of itself is a historical gem... For pete sake, General George Washington stayed there! That alone is amazing!

The staff/inn does NOT share where to go to experience the incredible American history that the area affords - they should be sharing information AND there should be material at the front and in every room sharing the history of the area and the incredible state and federal museums to explore! Do your research... Don't miss out on this amazing opportunity!!

4/10

Poor

19 Jun 2026

iva

A very shabby room. We would never stay there again.

Partner

8/10

Excellent

17 Jun 2026

Alexandra

I have known and loved the Beekman for decades. It is genteel-ly worn but a great location with a nice breakfast. I recommend trying to stay in the actual inn or the Firehouse. The more motel rooms are fine but not quite as nice. Wonderful location and fabulous staff!

Self

10/10

Exceptional

15 Jun 2026

Amber

Great place to stay - we stayed in one of the motel style rooms and it was large, clean, and perfect for our needs. Definitely recommend the onsite tavern from the 1700s.

Family

8/10

Excellent

14 Jun 2026

justin

The rooms need some updates the lighting in the room was terrible. Air conditioning worked fine and plenty of hot water. The breakfast provided with the room was great.

Family_with_children

2/10

Poor

11 Jun 2026

Lynn

The room was $250. The description was 'motel-like', but was more like Motel 6-like. OK, the room was dreary, but the bathroom was horrible. The sink and tub area were water damaged and moldy. The exhaust fan was clogged with dust and the shower curtain was torn. And there were ant traps under the horrible sink cabinet tossed in near the hair dryer. Oh, yeah...the coffee machine, which was stuck in the closet, did not work.

4/10

Poor

07 Jun 2026

Meg

We did not stay on the main campus. We were placed in a separate building down the road that looked like old, remodeled apartment buildings. The beds were some of the worst we have ever experienced and the sheets were scratchy. 2 bath linens had remnants of toothpaste left from prior guests. The room and bathroom did appear clean but were dated. There was a complimentary carafe of sherry in the room but the carafe was not clean. Someone above us in another room came back around 2:30am and we could hear every footstep, conversation, and movement in the room upstairs. The doors would slam shut each time a person entered or exited their room for all of the rooms within the building. It was not a restful sleep at all. We were disappointed by our experience.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Carol

Checkin was crazy given the keys for a wrong room. Place could use some updates

Partner

10/10

Exceptional

04 Jun 2026

Susan

A/C. Clean. Historical. Charming. Its Rhinebeck!!

10/10

Exceptional

29 May 2026

chris

Nice room in one the smaller buildings on the hotels small campus. Good free breakfast. Main part of hotel is America's oldest Inn and interesting.

Partner

4/10

Poor

27 May 2026

Linda

When we arrived at 3;30 workers were banging and drilling to change door locks in Delameter House. When we returned at 8pm, we couldn’t get the key to work in our door. I call the front desk on my cell. No one answered. My husband finally got the door open. In the room, there were no plugs near the bed to charge phones, there was a light over one bed, but not the other and the window labeled emergency exit was painted shut, a safety violation, I’m sure. In short, it was an annoying and disappointing stay

Partner

10/10

Exceptional

24 May 2026

Ruperto

Lovely room, very clean, comfortable bed, lovely complimentary breakfast. Many different spaces to enjoy and a beautiful town.

Friends

4/10

Poor

24 May 2026

David

Very disappointed in this ‘iconic’ hotel. The staff offered nothing. They gave the key and that’s it. The room was a major disappointment. It was a white washed room with barren walls and scant furniture. No charm at all.
The noise level was atrocious!
Absolutely not worth the money.

Partner

8/10

Excellent

16 May 2026

Howard

Breakfast is weak . Floor in room eas dirty

Partner

8/10

Excellent

13 May 2026

Kristie

Nice continental breakfast served in the Del Mater Inn down the street. We stayed at the Beekman arms and it was very nice. Nice little carafe of Sherry for the end of the day. No elevator must carry your suitcase up the stairs. Nothing fancy, but very quaint.

Friends

6/10

Pleasant

11 May 2026

Dr. Sam

Wonderful location, breakfast was NOT in the hotel— it was a block walk and incoviently located and no real directions on how to find it. The assortment of food was not up to what would one expect.
Room was large and nice..

Partner

10/10

Exceptional

07 May 2026

Eileen

We had continental breakfast, it was vey good!

10/10

Exceptional

05 May 2026

bryan

Room was very clean. Breakfast was fresh

Partner

4/10

Poor

04 May 2026

Brett

The Beekman Arms is a must visit location in Rhinebeck. Incredible history, and the library, entrance, and bar have great artifacts and character. I think they could make some better design choices in those spaces - for example it’s debatable if they need a tv screen in the bar, or at least more discretely hung but that’s a matter of taste.

Unfortunately the accommodation was really poor. If you are unfamiliar, the hotel listing is actually a network of many buildings in the area that the Beekman & Delamater buildings are found. So you may think you are staying in a historic building to learn at check in that you are in a building several hundred yards away that are more modern (last 50 years et).

To add insult to injury - these other rooms are terrible. Damp smell, curtains from the 70s or 80s(?), dark, drab painted rooms, grimy furniture, a bathroom tub that leaked water (we showered only), pillows that were dusty, WiFi that never connected, it was shocking to see such outdated and run down rooms.

I really hope someone from the hotel reads this - for the cost of 1-2 nights accommodation and some thoughtful design choices you could update these rooms. As custodians of a historic property, the Beekman name deserves better.

For now, I’d only stay here if you ran out of options, including nearby towns.

Partner

2/10

Poor

04 May 2026

Laura

Beware! This is completely false advertising. The Beekman is very run down looking in person and is selling the idea that you'll be staying in an 18th-century inn. There was no indication or photos that revealed that we were actually booked a couple blocks away in what looked like a 1970s converted apartment building. Our \"courtyard view\" was people walking by facing our bed, so we had to keep the curtains shut. The dining area in the photos is not where breakfast is served--nor is it in the Victorian Delameter Inn, but a separate building near the apartment buildings. And the heating system is ridiculously noisy with inconsistent noises. If you're a light sleeper, you're better off turning off the heat, which is what I finally did at 5am.

Partner

10/10

Exceptional

03 May 2026

Christopher

A very charming, historic inn in wonderful Rhinebeck. It was our first time to the town and loved it. The on-site tavern was also perfect for a meal and drink. Would definitely stay here again.

Partner

10/10

Exceptional

03 May 2026

shaurya

Amazing!

Self

4/10

Poor

03 May 2026

melissa

Bed was not comfortable, grounds not mowed, rooms were dark and outdated, check in took forever.

Friends_and_family Friends

6/10

Pleasant

02 May 2026

Gilles

They are selling you the nice historic hotel, but you stay in another non-related building 2 blocks away. Not what i was hoping for (specially with the price différence... )

Family

10/10

Exceptional

30 Apr 2026

Michele

The inn could use some freshening up. Room carpet was stained in multiple places, for example, and the building badly needs to be repainted on the outside. Guests should be told when booking that their room will be on the third floor in case stairs are an issue. It’s a charming, historic building in a great location but it looks a little rundown.

Partner

2/10

Poor

28 Apr 2026

Jerry

First, you do not stay at the Beekman
Arms they send you 2 blocks away to some type of run down condo building
Dirty bathroom,sheets, toilet continues to run. Heater/air conditioner unit extreme
Noisy. Bed hard as a rock
The only original part of the Inn is the lobby
The tavern is not original
So what point of staying their.. exteremly
Disappointed

Partner

8/10

Excellent

27 Apr 2026

norbert

This was a very interesting and historic place to stay. My only complaint was the continental breakfast. It was probably the worst breakfast offered by a hotel that I have ever seen.

10/10

Exceptional

21 Apr 2026

Neal

Enjoyed our stay

8/10

Excellent

20 Apr 2026

Kathleen

Took a long time to check in because a couple was there reviewing their future wedding plan reservations room by room ... (at 3 PM, arggh) but once she asked them to wait, she checked us in quickly. The room was lovely and very large (Courtyard) and clean. Lovely touch to have sherry to sample...I went and bought a bottle to take home. The sink drain top and one of the outlet covers were broken. Didn't affect us but not a good look. One bed was incredibly firm - miserably so (and I usually prefer a firm bed). The other was \"normal\" firm. Great pillows. LOVED the fireplace. Very very clean. Quiet. Did not sleep well but did enjoy the room. We left before breakfast was offered. Would stay again.

Partner

10/10

Exceptional

20 Apr 2026

james

I find example of a structure from the greatest era of American House building. This Victorian painted lady was a great place to stay. We were in the guest carriage house which had two lovely bedrooms. The bathrooms were not super updated, but they were more than adequate and clean. Charm of bounds we did not have breakfast because we were in a bit of a rush, so I can’t speak to that, but it was a very easy experience all around and even though we got there very late checking in was seamless. They just left the keys in the room for us and the door opened and it was perfect. We’ll definitely stay there again if I’m going to Saratoga.

10/10

Exceptional

18 Apr 2026

Maria

The Arms is amazing I always like staying there!

Family

6/10

Pleasant

12 Apr 2026

Sue

Very slow check in and room was hot - paint peeling in may places

Family

10/10

Exceptional

10 Apr 2026

ROBERTO

Elegant decor. Comfortable bed. Excellent location.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

William

Things were good, but not exceptional.

Partner

10/10

Exceptional

06 Apr 2026

Diana

Classic historic hotel- loved the cozy lobby with fireplace and the morning coffee, and the taproom. TV in the room was a little wonky but weren’t really there to watch TV.

Partner

8/10

Excellent

28 Mar 2026

Michelle

Room was clean, simple, and quiet. Efficient check--in and check-out. Continental breakfast was a cut above the usual, with good-quality pastries and plenty of options. I would have liked an easy chair and reading lamp in my room, but otherwise it was a nice place to stay - a beautiful historic property. Will try the tavern next time.

Business Self

6/10

Pleasant

22 Mar 2026

Michelle

Needs a severe update

Friends

4/10

Poor

22 Mar 2026

Nancy

All pasteries were stale and not edible

Partner

2/10

Poor

20 Mar 2026

Bettina

Decent room and clean enough but WOW does this hotel need some renovations. There is no way to control the heat and it was so hot in the room. We opened the window and the cross walk was continually beeping and making noise such that there is no way to keep the window open. Staff was nice enough but if you know this is an issue leave a fan in the room and tell people or provide ear plugs or don’t blast the heat in those rooms!

Friends

8/10

Excellent

19 Mar 2026

Victor

Old building, rooms are clean, the breakfast did not have a lot of options. The inn is centrally located.

Self

8/10

Excellent

17 Mar 2026

Audrey

Comfortable stay

Pet

10/10

Exceptional

14 Mar 2026

Lauri

Great stay as always, looking forward to returning

10/10

Exceptional

05 Mar 2026

Carol

We've visited Beekman Arms numerous times. If you're someone who loves history and antiques, it's the place for you. What makes it a particular favorite, though, is the staff.

Partner

8/10

Excellent

01 Mar 2026

Albert

Staff was courteous and the room was very clean. The heat in the room was too intense. The bed/mattress was way too high. You had to climb into the bed.

Friends_and_family Friends

10/10

Exceptional

21 Feb 2026

Maya

Yes, except the bathtub faucet was consistently leaking

6/10

Pleasant

21 Feb 2026

Michelle

The Beekman Arms is an historic property in the wonderful town of Rhinebeck. This was the second time we stayed at the property and the room we had in the Townsend Building was a large room with a fireplace and a very nice shower. They also offer a very nice continental breakfast. What was a problem was 1) the exterior door that slammed very loudly right outside our room at all hours of the day and night and 2) the horrible access to internet, which kicked us off and on throughout out 2 day stay.

Partner

10/10

Exceptional

12 Feb 2026

Annette

Charming in! Only spent one night but will come back again. Great, convenient location in the heart of town. Sunday brunch was very good!

Leisure Friends

4/10

Poor

28 Jan 2026

Mary Ann

Room was clean but shabby. Furnishings minimal. Only one chair, TV didn't work. Check-in info needed at the Delamater House entrance to say check-in is at the Beekman Arms. Contacting the desk not easy or direct.

Partner

10/10

Exceptional

25 Jan 2026

Terry

Excellent & helpful staff. Beautiful historic Inn. Enjoyed time in The Tavern. Outstanding food of the highest order.

Due to snow storm we have had to stay 2 extra nights which was kindly facilitated by the management.

Leisure Partner

8/10

Excellent

24 Jan 2026

Tammy

Yes room was clean

Leisure

8/10

Excellent

20 Jan 2026

Jean

The room was very clean. The location of the hotel was very central to everything.

Friends_and_family Friends

10/10

Exceptional

19 Jan 2026

Mark

Clean comfortable room; nice staff

Leisure Partner

10/10

Exceptional

19 Jan 2026

BRIAN

Amazing historical hotel! Great charm. The tavern bar was really cool, and a lot of fun!

Leisure Family

10/10

Exceptional

18 Jan 2026

Theresa

The staff at the Beekman Arms/Delamater Inn were outstanding. Every encounter we had with staff was exceptional...professional, courteous and extremely helpful. Alex at the reception desk was so helpful, Karen our waitress at the Tavern are just two of the many wonderful members of the staff that made our stay so wonderful. We were at the Delamater House for a family gathering and we loved the house and all it had to offer. Kudos to all!

Leisure Family

10/10

Exceptional

17 Jan 2026

michael

Everything was awesome.

Love the pub too

8/10

Excellent

17 Jan 2026

Marilyn

Nice breakfast

Leisure Partner

8/10

Excellent

10 Jan 2026

Maxwell

Great room and very clean with a lot of space. It was beautiful and comfortable! The only thing keeping it from a perfect score is that it sits over a hair salon that blasts pop music at a crazy volume during business hours. We were mostly out during those times, but trying to relax in the room while Katy Perry wafts up through the floor boards was a little tough.

Leisure Partner

4/10

Poor

04 Jan 2026

Donna

The bathroom wasn’t clean, there was dirt and what looked like a pubic hair on the tiles. i took a photo, but can’t seem to upload it here.

6/10

Pleasant

04 Jan 2026

Jeff

Property quite dated.

10/10

Exceptional

04 Jan 2026

Steven

Staff is amazing. Rooms are very clean. Historic building. Restaurant is outstanding.

Leisure Partner

10/10

Exceptional

02 Jan 2026

David

Perfect place to stay for a cozy winter evening. Came before check-in but gladly had a drink by the fireplace which was tended with care.

8/10

Excellent

31 Dec 2025

Toby

Room clean and well stocked. Front desk never had attendant and we were out in the \"Dog House\" pet friendly building. We didn't have a pet but they did relocate us. Breakfast items very poor. Hard and tasteless. Otherwise everything was lovely

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Elaine

Beautiful and convenient place. Love and will stay again

Leisure Friends

8/10

Excellent

27 Dec 2025

Noel

The room was very nice - clean and fresh.

Leisure Self

10/10

Exceptional

26 Dec 2025

Blerta

Breakfast could use more choices and bakes to be fresh!

Loved the property, staff and atmosphere! ❤️

Leisure Partner

2/10

Poor

20 Dec 2025

Stephen

Zero please. No directions when we called for info. Our room is cheap dorm style room 2 blocks from where we were told to park on a cold dark night.

Not even close to what we were lead to believe
Don’t visit !

Leisure

10/10

Exceptional

14 Dec 2025

Andrew

A beautiful hotel and we look forward to seeing it again when renovations are completed

Partner

2/10

Poor

11 Dec 2025

Romy

I could not find the entrance to the hotel. I followed the signs I called several tomes and kept getting a voice mail. I found a different hotel.

10/10

Exceptional

11 Dec 2025

Armand

I’ve stayed at the Beckman Arms many times, in all of the various parts (motel, Delamater House, etc) and have never been disappointed. The location is exceptional, the rooms are cozy and clean, and parking is great. I highly recommend it if you’re staying in the area.

Leisure Partner

10/10

Exceptional

05 Dec 2025

James

Everything was great

Partner

10/10

Exceptional

04 Dec 2025

Mary

Yes to all questions!!

8/10

Excellent

03 Dec 2025

Wendy

Wish there were egg options beside hard boiled. Wish there was breakfast meat. Bathroom toilet way to short, hard to use.

Partner

10/10

Exceptional

30 Nov 2025

Nancy

The general manager was warm and welcoming, our room was cozy and comfortable, and the inn was centrally located. We will definitely be back!

6/10

Pleasant

24 Nov 2025

kate

We stayed in an out building. Sparse

6/10

Pleasant

23 Nov 2025

Eileen

Room was cold with a portable heater that was not adequate

10/10

Exceptional

22 Nov 2025

Susan

Not that many healthy options.

Leisure Family

8/10

Excellent

22 Nov 2025

Keith

Heater worked well

Friends_and_family Friends

10/10

Exceptional

19 Nov 2025

Zulfikar

The room was extremely clean; the staff was excellent; check in and out was a breeze; all amenities was included. The sherry was a beautiful touch except there was very little left in the bottle when we checked in. I requested more at the front desk but it n

8/10

Excellent

12 Nov 2025

Catherine

Room was a great size, comfortable beds and pillows, roomy bathroom. It was quiet.
Only problem, heat very high at night.
Staff was very pleasant and helpful.
Breakfast was mediocre, a distance to walk from the Inn location to the office facility where breakfast was held. Breakfast needs a rethinking about location and offerings . None the less, the experience everall was lovely and I would stay there again. .

Leisure Friends

4/10

Poor

10 Nov 2025

Thomasa

The hotel was a disappointment. We expected a higher quality than the reality.
Our room looked and felt uncared for. The washer in the sink was rusted &parts of the room were peeling and/or cracked. We were unable to sleep most of the night because the heating system was on a repeated schedule &makingweird,loud noises. Our bed was soft &comfortable &the only real positive of the room. Part of the appeal of the hotel is its history,so we weren’t expecting a contemporary hotel. But we did expect a hotel and a room that was cared for. We didn’t get it.
The breakfast that was advertised as part of the stay was several blocks away in another building on a different street.
On another note, we stopped in around1230 to see if we could park in the hotel parking lot while we walked around town.(Checkout is at11 so we thought we wouldn’t be taking anyone’s space.)
We were told yes.then we asked if there was any chance of getting in before the 3 arrival time. The receptionist very enthusiastically said it wouldn’t be a problem &the room should be available soon.
We returned around 2 expecting to get in, but were told it wasn’t ready yet. We sat down in the lobby to wait. At 245 I asked the receptionist what our rooms status was.She told me it would be another hour &half before it was ready. I said check-in time was3…&asked what was going on. She mumbled something & saidit wouldn’t be that long… and then she left her desk. We ending getting in@3,but felt let down.

Leisure

4/10

Poor

07 Nov 2025

Gabriela

The hotel did not honor Expedia prices and forced me to pay practically an extra night. The manager kept saying the difference was in taxes, which may vary, but that was not true. The difference in taxes represented a very small portion of the extra amount they charged me. The manager kept saying that’s what happens when you book rooms through 3rd party and that I should book directly next time. I had to accept it as they had already charged my card. I will formally report this to expedia and will share this negative review in other forums. Very disappointing…

There were issues with the hotel as well, which would had been easily forgotten wasn’t for this terrible experience at check out: This is a historic hotel, but they also have rooms outside of the main building, nothing historic about them, and that’s where they put me first. Linoleum floors, noisy neighbors above us and a heater with a broken thermostat that forced me to wake up several times at night to turn it on and off. They accommodated my request to move to the main building, but make sure to ask for that when you book your reservation. Early in the morning almost every day there was someone blowing leaves by my window. Not a great way to wake up but I’m early riser, so no big deal.