Name: Super 8 by Wyndham Kingston
Address: 487 Washington Avenue, Kingston, 12401, US

2/10

Poor

18 Jul 2026

Laurie

Needs a major upgrade. Room was as clean as it could get. Check in was awkward because the first room we were given was occupied. My credit card had 2 $100 pending charges, One never posted but second one did and it took almost a week for the credit to be granted. Resulted in me calling hotel and they telling me it would take some time for the credit to post. You get what you pay for but unfortunately we staying on a jacked up rate night.

Partner

10/10

Exceptional

14 Jul 2026

Jeff

Great location, the off street parking was a bonus

4/10

Poor

13 Jul 2026

Arthur

The staff was friendly and helpful when possible. The location was convenient.
Problems:
1. No outlets or UBS ports near the bed.
2. 1 outlet and no UBS ports on the desk.
3. No safety grab bar in the shower.
4. Hot water temp. in the shower varies.
5. The only ice machine went out of order on 2nd day.
6. No elevator to the 2nd floor.
7. TV displayed images smaller than the full screen, and had distorted sound.
8. Ice bucket nad no plastic lining and no lid.
9. Room did not have digital clock.
10. Paint was peeling in the bathroom.
11. Breakfast had no hot food and no refrigerated items i.e. milk or yogurt.

Self

4/10

Poor

12 Jul 2026

darian

Stead was friendly, but it was hard to tell who worked there and who. It seemed as if it was a hotel used for extended stay to families/persons in need of a residence. Had to ask for towels daily but only received small hand towels to shower with no elevators had to carry luggage upstairs. But I wouldn’t utilize it for a retreat but it’s ok to stay if only to sleep in.

Friends_and_family Family

4/10

Poor

10 Jul 2026

India

The room was disgustingly dirty. The whole place stinked like nasty, dirty ashtray, it was just a bad bad choice.

10/10

Exceptional

09 Jul 2026

David

Friendly staff

Self

8/10

Excellent

09 Jul 2026

David C

Breakfast choices were limited. Otherwise, nothing to complain of.

Family

10/10

Exceptional

08 Jul 2026

Tonya

Great staff! Very helpful.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Tonya

Room was clean and staff was very helpful

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Nicholas

Cheap and conveniently located. A decent spot to end up for a night or two. The room was surprisingly spacious with plenty of windows and even had a couch. But I'd suggest wearing socks since the carpet was pretty sticky in places.

Self

4/10

Poor

06 Jul 2026

James

The building is very old and outdated. The floors were uneven in the hallways, and the bathroom floor in our room had dirt crusted in the corners. There was visible dirt on the bedspread. The furniture was visibly very old and worn, and a lamp was missing from one of the nightstand tables. Some of the outlets did not work. The ceiling had been painted at one point, and there was white ceiling paint all over the top of the wall. In the shower, there should have been a grab bar above a small ledge, but that was missing, and there were two black holes where it had been attached, both looked to be full of mold. There was also a distinct odor in the room when we checked in, it smelled musty and damp. We unfortunately had no other choice but to stay there, as there was an event nearby and everything in the area was sold out. Overall, the hotel is old, worn and outdated, poorly maintained and definitely not the cleanest.

Partner

8/10

Excellent

05 Jul 2026

Josh

Good experience staying there. I requested early check in and that was not allowed at the time of arrival, but they were able to accommodate me by storing my bags so even though I was disappointed, I was not completely hung out to dry.

The rooms are in ok shape, they keep them clean but the wear and tear is notable.

Overall worth the cost and I got what I paid for.

Staff was very helpful. AC was cold, parking situation was simple, no elevator, room was very clean.

Family

2/10

Poor

05 Jul 2026

heather

This was the worst motel I’ve ever stayed at. Everything was extremely dirty from the hallways to the rooms. The whole place wreaked of smoke, people that stay there often from what it looks like walked through hallways with them in their mouths. This room/stay was worth 60$ not 200. Lamps have rust on them, you can barely find an outlet to plug any device in. The room we stayed in had red/brown splatter on the lamp and wall. It was absolutely nasty.

10/10

Exceptional

02 Jul 2026

Eufracio

We love it i hope the send me back my deposit.

Family_with_children

2/10

Poor

30 Jun 2026

Susan Rebecca

The service was decent. The facility was dog eared, down at heel, tired. The room was dank, unventilated, smelled of stale cigarette smoke, the carpet tacky with unrinsed cleaner, just generally eeeww. And there were quite a few sketchy people hanging around outside, which on top of the poor venue, made me change my mind about staying. I got my deposit back and kept driving. A sadly ‘no thanks’ experience.

Self

2/10

Poor

29 Jun 2026

Wendell

The first desk was fine, but the morning after the desk clerk was terrible. It took forever for him to come to the front desk (he was preoccupied with taking a smoke and chatting with buddies outside the motel) and he offered no apologies for his delay in responding to the janitors notification that iI I had been waiting 20 minutes for him to return o the front desk to checkout.

Partner

2/10

Poor

29 Jun 2026

Lanna

I had a mouse in my room so I chose not to stay there and I still got charged for the room.

2/10

Poor

28 Jun 2026

Kayla

Lamps didn’t work room had wet mildew smell seemed like a hangout for homeless and druggies

Self

6/10

Pleasant

28 Jun 2026

Larry

Ill kept with homeless looking folks with dogs hanging out front. Didn't feel safe or clean.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Dennis

Too few outlets in room. Breakfast is very limited in choices. No elevator. Side door was difficult to open. Walls are very thin, we could hear everything the people next to us were saying and doing. When we complained about the noise, front desk tried to call them but when they didn’t answer did not follow up

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Subhojit

Good place overall.

Family_with_children

6/10

Pleasant

21 Jun 2026

Dante

The location was super run down and pretty sketchy, guests who clearly live at the hotel were arguing all night, the rooms were not ready when we requested, the TV remote controllers didn't work and the water temperature was inconsistent.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

William

Room was clean - everything worked - air conditioner kept room cool for sleeping - nice pastry and coffee to start the day

Partner

10/10

Exceptional

20 Jun 2026

Margaret

Very clean. Staff helpful Aircon fine. Parking fine

Partner

4/10

Poor

19 Jun 2026

Roy

Staff was curtious. Facilities and furnishings are old and worn out. You can add many years wear and tear to the online photos. I wish I could say it was better.

Self

6/10

Pleasant

19 Jun 2026

Megan

The staff were very nice. The beds, the bathroom, and the sink were clean. There was garbage behind the tv. The fridge was unplugged. You had to unplug other things to charge your devices. No hot breakfast, but there were pastries and coffee. The fire alarm went off at 4am. A mouse ran through our room when we were getting ready in the morning. We slept well though.

Friends_and_family Family

2/10

Poor

19 Jun 2026

Roch

Pire hôtel , sale et avec des souries en prime

Business

4/10

Poor

16 Jun 2026

Daniel

Don’t bother it is old and smells old

Self

2/10

Poor

07 Jun 2026

Larisa

Not a cheap place ! Let’s start with the smell - strong marijuana smell, and we were traveling with 11 yers old kid. Not family friendly. The room wasn’t clean, everything outdated. We couldn’t close the bathroom door all the way. Misleading advertising. The website stated there is a free breakfast and free Wi Fi. Well, none of that. “ Free breakfast “ was coffee and hot water. No toasters, no bread. None. “ Free Wi Fi” is only if you sign up for a membership, if not you have to pay. And more… the hotel is infected by rodents. I was standing in a middle of my room and a mouse ran right in front of me across the room right under my bed. I came to the front desk to ask for help. I got no help, but a staff member told me they know about it, they have rodents all over the place. And no, they didn’t offer to return my money, I didn’t get a different room. We were hardly sleeping our last night, unfortunately we couldn’t leave right away.

Family_with_children

2/10

Poor

07 Jun 2026

Masud

No room service. Surrounding environment is not clean. Very old and smelly rooms and furniture.

Family_with_children

10/10

Exceptional

05 Jun 2026

Mathilde

my husband checked in with his limited English

10/10

Exceptional

03 Jun 2026

Bin

the parking lot is spacious

Business

6/10

Pleasant

02 Jun 2026

Daniel

this property is OK, not great

Business

2/10

Poor

01 Jun 2026

John

Bed bugs. My adult son was bit up pretty good. I have pictures. No one assisted us to bag up our clothes and belongings that were there. No one came up to the room to start bagging up the bedding or anything. I had to pay to use the commercial washer and dryer to wash the clothes that were in the room. I asked to speak with the manager but was told that he was not there, but they would have him contact me. Nothing yet. We should be reimbursed for our stay to say the least.

Family

6/10

Pleasant

25 May 2026

Scott

Quite dated. Could see the wear.

Partner

2/10

Poor

24 May 2026

Juan

La habitación tienen mucho polvo, aparte los pasillos huelen a mariguana y en la entrada del hotel se paran muchas personas a fumar. Deberían poner lugares alejados de la puerta designados para fumadores

Family_with_children

4/10

Poor

22 May 2026

David and Martha

I would not stay again. Heat was not working. TV remote didn’t work. Limited choices for breakfast

Partner

2/10

Poor

20 May 2026

SANG C.

Bed Bugs

Family_with_children

4/10

Poor

17 May 2026

Phyllis

The hotel a bit seedy. Could use to be updated.

Self

6/10

Pleasant

11 May 2026

Maureen

The veneer on doors and paint on walls was chipped. Overall it is a shabby property. I expected more from Wymdam. Coffee was fine and a granola bar got us on the road to friends' house. Will think carefully before staying in another Wymdam property.

Partner

8/10

Excellent

05 May 2026

George

Clean room.

2/10

Poor

04 May 2026

roy

Staff are fine

This is a horrible old and moldy property with faulty plumbing - exploding toilet and random shower temps - nearly unusable

Also - I think it serves as temp housing so I was treated to a hallway screaming match at 3a

Self

10/10

Exceptional

01 May 2026

Melissa

Very comfortable, I just wish the pool was open.

Partner

10/10

Exceptional

01 May 2026

Jacob

Great Super 8 - awesome desk clerk

8/10

Excellent

30 Apr 2026

Timothy

Just the basics which is all I wanted. Room and bathroom were clean, floor was a little bizarre the slats had definitely started to fail long ago but was still clean. Breakfast was as simple as can be ( it IS advertised this way, just don’t be surprised by how “light” it really is), but the coffee was at least good and the pastries were tasty for being packaged. Shame the vending machine was totally empty and soda machine was mostly empty. I’d stay there again, just need a quiet place to sleep and a shower, but anyone expecting anything more you’ll have to shell out more $$ for it in the area.
The nighttime desk lady was very pleasant and funny, the lady in the morning could use some hospitality pointers

Self

10/10

Exceptional

24 Apr 2026

Kelvin

It’s was fantastic

Partner

8/10

Excellent

22 Apr 2026

Jose

Room was very clean and comfortable.

Partner

2/10

Poor

22 Apr 2026

Rick

Place is a dump

8/10

Excellent

21 Apr 2026

CAROLE

A

Partner

4/10

Poor

20 Apr 2026

Jeff

Check in time was different then Expedia said, had to change rooms. Not the cleanest and very old

Self

4/10

Poor

14 Apr 2026

Leigh

TV remote didn't work and I'm pretty sure they house homeless people in this hotel in addition to travellers.

8/10

Excellent

13 Apr 2026

Susan

Nothing fancy but affordable and feels safe. Staff friendly.

Partner

2/10

Poor

12 Apr 2026

Sheri

The place is very run down and old. The curtains had moth holes the sink clogged instantly, and there was no breakfast. The heat worked well so I assume the AC would too. It seemed like they had \"long term\" housing there which was not okay with us.

Family

4/10

Poor

03 Apr 2026

Julie

Shower bar drooping so the curtain did not extend to the edges.

Partner

10/10

Exceptional

14 Mar 2026

Michael

NA

Self

6/10

Pleasant

04 Mar 2026

Mirko

Room in front of the street receives all external noisy from railway

Family

4/10

Poor

28 Feb 2026

Diane

Inital room was above entrance and outdoor smoking area. The room smelled smoky so we requested a change. Second room was already occupied. Final room given us was fine initally until around 12 midnight until approximately 3 am when neighboring room was noisy (banging againat wall) and also filled with smoking of all substances. They in fact stuffed towels under the the door to hide the smoke from escaping into the hall. We had hoped they would conk out but not until 3 am. We didn't want to move again (even if another room was even available) at that late hour. Disappointed on many levels since we've stayed here often in the past with far less troubles. Seems like now the residents of this property are more long term, possibly section 8.

Partner

10/10

Exceptional

15 Feb 2026

Cheryl

Room was nice staff was very friendly

2/10

Poor

13 Feb 2026

Roman

It was very dirty. Two lamps above the door didn't work and the curtain rod was broken. In my personal opinion, this is not a very good hotel.

10/10

Exceptional

26 Jan 2026

Renee

Staff was very courteous and friendly, quick to help with issues and very knowledgeable. Even let me get my key earlier than usual due to weather! Would recommend highly!

8/10

Excellent

25 Jan 2026

John p

It was ok!

Business Self

6/10

Pleasant

11 Jan 2026

Hideshi

Room was fine but the TV setup needs to be modernized. To change channels there was such a delay you loose interest. That's coming from a non tv person.

Leisure Self

8/10

Excellent

02 Jan 2026

Matt

Very close to a ton of great dining options.

Self

8/10

Excellent

02 Jan 2026

Tina

Yes parking was easy

Leisure Partner

8/10

Excellent

29 Dec 2025

sandy

All worked. Parking easy. Breakfast Continental

Business

2/10

Poor

25 Dec 2025

Jeffrey

Sucks

Self

8/10

Excellent

20 Dec 2025

William

Nothing fancy - clean room - hot shower - adequate parking - no elevator for second floor - would use again in a pinch

4/10

Poor

19 Dec 2025

Michael

Dirty carpet everywhere.
Poor condition of room.
Do not waste your money here

2/10

Poor

19 Dec 2025

Julie-Anne

The room was filthy, the sheets nit changed and other people belongings left hanging in the bathroom. The carpet felt damp & sticky & the mattress is from 1972 (literally).

10/10

Exceptional

18 Dec 2025

Tatiana

Very nice and helpful staff. Clean room and comfortable bed. Great location.

Self

4/10

Poor

25 Nov 2025

Brian

Housekeeping wouldn't come without complaining

10/10

Exceptional

21 Nov 2025

Janada

Room was very clean

Leisure Partner

10/10

Exceptional

20 Nov 2025

Jonathan

The clean room stood out — everything was tidy and comfortable. The staff stood out. Everyone was friendly and easy to deal with.

The room cleanliness and the helpful staff both made the stay great. The amenities were convenient and everything worked smoothly.

Self

4/10

Poor

17 Nov 2025

Owen

Room carpet appeared dirty. Dresser and Table edges were very worn showing compressed board interior. Nightstand lamps were not working because they were not plugged in. I found the outlet behind the head of the bed. There was no cover and the outlet was not fully secured. The shower went from hot to cold to hot; not comfortable.

Business Self

2/10

Poor

16 Nov 2025

William

There water wasn’t hot it took forever just to get warm water. Our room was never cleaned and our beds weren’t made garbage wasn’t emptied we had to go to the front desk ourselves for new towels. The tv couldn’t keep a signal for more than five minutes at a time. It was horrible.

Leisure Family

6/10

Pleasant

16 Nov 2025

Heidi

Room was in ok condition. TV volume didn't work well.

Leisure Friends

8/10

Excellent

14 Nov 2025

Ronald

All good.

4/10

Poor

07 Nov 2025

Piotr

Run down place

Leisure

2/10

Poor

04 Nov 2025

Catharine

Smelled terrible of mold and cigarettes and every inch was dirty. Even the walls and ceilings were filthy. The staff complained about being understaffed and “nobody wanting to work.” Absolutely disgusting.

Friends_and_family Friends

2/10

Poor

04 Nov 2025

Mariam

There were bedbugs at this location

Leisure Self

2/10

Poor

01 Nov 2025

Arturo

The front desk staff were cordial and friendly, however the hotel room and its surroundings were quite an abomination. The room was filthy and smelly and unkept. There were problems with almost every aspect of the room’s condition. The bed was very uncomfortable, all of the furniture, walls carpets were stained and chipped. The shower had no real functional head and the tub mat was old and slippery. It was not a pleasant experience. This hotel needs to be checked for quality control and safety.

Partner

8/10

Excellent

01 Nov 2025

ALEXANDER

everything is good
thanks

Business Self

2/10

Poor

31 Oct 2025

dorian

Staff make me way more then hour for check in is so disrespectful

8/10

Excellent

30 Oct 2025

James

It was just a quick business trip... I really only slept there. The room was clean and the bed was comfortable. I don't really eat breakfast, so that wasn't important to me.

Business

4/10

Poor

29 Oct 2025

Scott

The room was clean but the hotel is really run down. My expectations were much higher because of the ridiculous rate I paid. There are limited options in the area so I guess they kind of have you.

Leisure Partner

2/10

Poor

28 Oct 2025

Gieun Jennie

BED BUGS. The room was dirty and when I alerted the night clerk, they told me only a manager could refund the stay. Whenever I called they were evasive and told me different hours that a manager would be on hand.

Leisure Family

6/10

Pleasant

27 Oct 2025

Lori

Room was clean but hallway smelled bad. Website states Kingston super 8 offers daily housekeeping but when we inquired, we were denied.

Leisure Partner

6/10

Pleasant

26 Oct 2025

David

Not terrible.

The first room I was given had not been made up. The second had a hole in the wall where someone had slammed the door open. Be careful with the shower. Water temp changes dramatically without warning. No maid service after first night. Bed was comfortable. Generally clean and serviceable

Friends_and_family Friends

4/10

Poor

25 Oct 2025

Reid

Way beyond time to refresh, clean etc.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Ellen

Young man at front desk was very helpful.

8/10

Excellent

25 Oct 2025

Nancy

Probably a \"One and done\" stay

Thick coat of dog hair on the carpet, poo still clinging to the toilet bowl, moldy tub area, 'ick' on the bedspread and the room smelled musty. The room was just old and tired in so many ways.

Partner

2/10

Poor

24 Oct 2025

Mimi

You got what you paid for - price is cheap but the cleanness is terrible. Room has hardwood floor, each step, i can hear the sticky sound made from bottom of my shoes. Hall way carpet also really dirty and old.

6/10

Pleasant

24 Oct 2025

Allyn

Recently stayed in the Super 8 Wyndham in Portland ME and the building, rooms, and facilities there were much newer and in better shape than here in Kingston. Motel is in need of a remodel, bed was not very comfortable. “Breakfast” was coffee and pre-packaged muffins, granola bars, or instant oatmeal. Fine accommodations for the price but wouldn’t choose to stay here again.

Leisure Partner

6/10

Pleasant

23 Oct 2025

Nicolas

Not great, not horrible.

2/10

Poor

20 Oct 2025

Cathleen

The room was disgusti

Partner

10/10

Exceptional

20 Oct 2025

Robert

The AC/Heating unit can’t be redirected from hitting the person on the right side of the bed. The room was clean, but missing a chair and a luggage rack.

Leisure Family

8/10

Excellent

20 Oct 2025

Andrea

Comfortable but worn out

Staff was great, parking adequate. This facility is old and worn out.

Business

6/10

Pleasant

19 Oct 2025

Mary

Clean room

Leisure Friends

6/10

Pleasant

19 Oct 2025

Pamela

Clean room. No elevator or offer to help move luggage up stairs. One of the electrical outlets didn’t work. A pointed note at very little breakfast pointed out that they ordered supplies once a week and when they ran out there would be no breakfast. No sense of hospitality

2/10

Poor

15 Oct 2025

Remeesh

Old badly maintained hotel, rooms were not clean, bathrooms had cracks all over, door was not closing properly, bedsheets were may be not cleaned , had wrinkles all over, carpets were stinky. Icing on cake, midnight false fire alarm caused our sleep and peace of mind. They charge around $100 per night may be a $40 day motel max. Never recommended for families, we somehow survived a day !!!

Friends_and_family Family