Name: Viva Hotel Lübeck
Address: Bei der Lohmühle, 25, LÜbeck, 23554, DE

10/10

Exceptional

27 Aug 2025

Leanna

We had to check-in at the neighbouring hotel but that wasn't the end of the world. I didn't get \"budget hotel\" vibes from this place at all. It was spotlessly clean, beds were comfortable, luxurious bedding, lovely big windows, tea and coffee facilities. Even the dog had a bed and some bowls laid out. Very impressed and will indeed stay again when next passing through.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Andreas

This is a very good budget hotel and an affordable alternative to more expensive hotels in/near the city centre of Lübeck. We had the family room with a sofa converted to a bed for our son. There is a quick and frequent bus connection to the city centre. Rooms are equipped with kettle and coffee/tea. The road next to hotel is busy, but there is good sound insulation and darkening through electric window shutters. Be aware that due to the low price there is no staffed reception, but electronic check-in and creation of the door cards. For problems, a nearby hotel reception can help.

Leisure Family_with_children

10/10

Exceptional

06 Jun 2025

William

The hotel was clean and the room, just what I needed. It was confusing checking in with the kiosk, especially since I prepaid through Expedia. There is a sign that directs people to check in at the hotel next door and the front desk staff were nice and professional.

Leisure Self

8/10

Excellent

18 May 2025

Marco

I would recommend staying, the rooms are clean and with plenty of room. The one thing we didn't like is there is no attendant you have to go to the other hotel next door to register.

Leisure Family

10/10

Exceptional

25 Apr 2025

Adrian

This place is great. 6 Stars

Superb in every way. Accessible huge rooms and a great location. Extremely clean. Perfect

Business

6/10

Pleasant

22 Dec 2024

Sebastian

No information on how to check-in was shared beforehand. Get there, check-in system is broken and had to go to 4 seasons for checking in. Not a big deal but that could have been communicated beforehand. They also never replied to my message I sent them. Service rating? What service?

Leisure Self

8/10

Excellent

16 Oct 2024

Colten

Was clean and the beds were extremely comfortable.

Leisure Family

8/10

Excellent

26 Aug 2024

Ayoob

It was nice Area and clean place.
But I do recommend if they put one fridge in the room.

Friends_and_family Family

8/10

Excellent

21 Jul 2024

Ali

No receptionist on the property, all digital

6/10

Pleasant

12 Jul 2024

Andreas

Fine if you're just looking for a bed for a night

The pictures on this site were not really reflected in the actual room. The room was a small desk and a simple bed, and also naturally a toilet and a shower.
The room was not filthy, but not exactly clean.
There was only a partial covering of the window and outside is some sort of industrial site that was a little noisy from early morning on.
It was fine for me as I just needed a place to rest for the night, but I probably wouldn't stay there long if I was visiting Lubeck.

Self

8/10

Excellent

16 May 2024

????

Alles war gut

Leisure Family

6/10

Pleasant

03 Aug 2022

Ophelia

Poor experience

The Check in was a bit confusing that you have to go to another building, and we chose a room with sofa bed specifically because we have a kid, but there was no bed lining for the sofa bed, so we had to call the reception to get it fixed.
We stayed for two nights though they didn’t clean our room or empty the trash or exchange our towels at all even we did follow the instructions to throw them on the floor. We tried to call reception again to get some new towels, though give up after couldn’t reach them after couple of calls.
Also in general we probably got the worst room, ground floor, right next to the smoking area and the big road, and the weather was so hot we had to leave the window open.

Friends_and_family Family

10/10

Exceptional

02 Feb 2022

Paul

Good for a business stop over

Good hotel to stop overnight for business. The room was clean and had everything I needed.

Shower was great, bed comfy

I was driving a large van so it was very useful that I could park easily

Business

10/10

Exceptional

02 Nov 2021

Daniel

Top choice if you need to sleep over

Nice hotel, great value for the money. If you need a place to spend the nigh and do not need a restaurant or other services, this place will be the best choice. Clean, renovated and nice rooms with lovely and cool bathroom, big screen tv and good beds.

Friends_and_family Family

8/10

Excellent

13 Sep 2021

Richard

Simple, modern, but very compact, off-city-centre

Modern, clean and adequately equipped, but very compact room. My room was facing the back of the building so it was rather quiet. Check-in takes place in nearby Vier jahreszeiten hotel, less than a minute away.
Location is quite off-centre, perhaps 15+min walk from the train station, but two local bus stops are nearby if needed.
Overall, the accommodation standard was absolutely sufficient for me - if you don't mind the location, this is a much more reasonably priced option compared to hotels in the centre.

Self

2/10

Poor

16 May 2021

Verified traveler

zero customer service no help at all

Business_and_leisure Family

2/10

Poor

14 Aug 2019

Verified traveler

2 weeks ago I stayed in a Soviet-era hotel that hadn’t been done up since it was built in the 70’s. Think this place was worse 😂 No staff anywhere at all, you have to visit the neighbouring hotel if you need a member of staff which is appalling considering there’s no desk, my room was incredibly humid and hot and smelt like someone had smoked in there and a pretty poor job had been done to clean up! Coupled with the fact Expedia said this was a 20 min walk from the station (nope - 40 and I’m a fast walker) this was an almighty nope. Didn’t stay here in the end, the hotel next door sorted me out.

Considering other, better kitted out hotels were available for €5 more, there’s really no excuse to have no staff around.

Leisure Self

8/10

Excellent

22 Jul 2019

Stephen

swfc on tour

We went for the football at VfB Lubecks ground and the hotel was situated about 500 yards from it. Its a bit of walk from the town centre, 20 minutes but is also situated well for food outlets in need.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2019

Verified traveler

The room itself was spacious and very clean. Good hotel for business trip or town visit, if you just want to sleep there.
The hotel has only self checking and no coffee shop or lounger staff on site - just bedrooms.
Is located in an off town shopping quarter - but within 15 minute walking to city center.
Parking available as part of partner hotel but not good information to get to know.

Leisure Self

10/10

Exceptional

25 Jul 2018

Verified traveler

Summer holiday 2018

It was a nice place, and near enough to the city centre. There was not a cooler in the room, and I also would like a fridge, but overall, I am happy with the stay

Friends

8/10

Excellent

12 Jun 2018

Verified traveler

The checkin automat was not working and we have to walk to another hotel for check in. And the transportation going to the centrum is not frequent. Other than that the room is clean and spacious, we had a pleasant stay.

Friends

6/10

Pleasant

03 Jun 2018

Annie

Meh. There’s probably better in the area.

You definitely get what you pay for with this place. The rooms are big and it’s clean but it’s not central to anything and it’s on an insanely loud and busy street. There’s no central air so we had to keep the windows open and it was hard to sleep. The pillows are weirdly lumpy as well. Also no one works here. It’s an automated checkin which might be fine for some, but felt offputting and unsafe to me. Oh and that beautiful view they advertise? I was on the top floor and could only see the tips of the pretty buildings in the distance. Other than that it’s very strip-mall feeling.

Partner

8/10

Excellent

24 May 2018

Elise

Within walking distance of the charming old city, this hotel is excellent value.
Self-check-in worked beautifully, we'd never done that before and were skeptical as there had been a previous reviewer who had had issues.
The room was spotlessly clean, wonderful shower and bathroom, everything new and updated, comfortable beds, nice linens. Everything just super.

10/10

Exceptional

10 Apr 2018

Mik

Clean very clean

Lovely, cheap and clean hotel, breakfast available at the Vier Jahreszeiten next door or at Bauhaus across the road.

6/10

Pleasant

17 Aug 2017

Verified traveler

Unstaffed, automated hotel on town outskirts

Just visiting for a couple of nights and Lubeck was full so ended up here as just about the only cheap alternative.

Pros:-
clean, basic service.
10 minutes walk to congress centre where annual festival is held

Cons:-
Very small room
20 minute walk to town,
no local attraction or restaurant (apart from the main hotel of which this is a satellite)
mosquitos mean that had to keep window closed (no nets) and no other ventilation

10/10

Exceptional

16 Aug 2017

Harri

Reat value for money

Self check-in was easy and fast. The hotel is brand new. Quiet. Nothing to complain. Perfect if you don't need any service.

Family

10/10

Exceptional

24 Jun 2017

Dipankar

Its an amazing property with facility for kiosk check-in even at the middle of the night. Clean, comfortable (except some noise due to traffic on nearby road), and good value for money for budget travels. Even the rooms at basement are well-lit with natural light at daytime and have good ventilation.

8/10

Excellent

22 Jun 2017

Michael

Affordable modern hotel not too far from town

Pleasant hotel on a main road at the edge of town. It takes about 15 min to walk to the city centre. Automatic check in with no reception but the main hotel is 2 min away if there are problems. Email worked well at night but would not let me log on in the morning. The receptionist could not fix this and implied it was a common problem that the computer only recognises the arrival day. However, the other hotel has good wifi and an excellent breakfast for only 6 euro so not too serious unless you had a lot of work to do

8/10

Excellent

13 Jan 2017

Robert

Cheap, clean, everything we needed.

This hotel does not have a reception but rather you check in on a computer. When we tried to check in the system said our room was only for one person, however it was supposed to be for three. We went to the hotel reception next door and this was cleared up. The room was clean Andrew a day very thing we need end, especially considering the price!
The only real problem (minor) was that the bedding for the sofa bed did not have any covers on it and because there are no staff in the hotel we had to make do without.

Family

8/10

Excellent

20 Aug 2016

Zhan

Nice but inconvenient

Was shocked that the room was in the basement and was shocked how nice the room was. Checking in was on the screen but you can go to the hotel across the construction site to ask for help. There is no phone in the room to connect you to any service. I used Skype to call the front desk. Because of those inconveniences, maybe a hotel near the station would save a lot of trouble.

Partner

4/10

Poor

15 Jul 2016

PAUL

Too Basic - nonexistent servic

This is a self check-in hotel. Unfortunately their system tried to bill me for my prepaid room. There is not even a phone to use for assistance. I had to walk to the hotel next door to speak with a person. Then there were no instructions on Internet use in the rooms so I had to walk back there again since there are no phones in rooms either. I had to walk back a third time to arrange a taxi. Rooms are tiny, basic but clean and comfortable.

Family

10/10

Exceptional

30 Jun 2016

Verified traveler

Motel - exactly what it is

Stayed in the motel. It is exactly what it's supposed to be, a basic place to stay, which is great of your not planning on spending time in your room. Rooms are kept clean, the bed was comfy and the bathroom and shower were nice. Only downside is that there's no kettle in the room but I guess I should have checked that first.

10/10

Exceptional

26 May 2016

Helge Andre

Nice stay in Lubeck

Modern, new and nice room - value for money.

Partner

4/10

Poor

26 Jul 2026

Per

Personalen som skötte om incheckningen (checkade in manuellt på systerhotellet) behöver öva på sin kommunikation med gästerna. Personen som skötte om utcheckningen gjorde ett bättre jobb och kostade på sig ett leende. Den här gången hade jag valt det billigaste rummet och hamnade i källaren där det var varmt och väldigt dålig luft. Hotellet ligger en bit utanför vallgraven, men har man bil är det en kort resa till stan eller ut på motorvägen. Lidl, MCDolnalds och Burger king ligger nära. Bra parkeringsmöjligheter, även om inkörsporten är väldigt snäv.

8/10

Excellent

25 Jul 2026

Anna

Bra för det budgetpris man betalar, åt frukost på McD precis bredvid

10/10

Exceptional

25 Jul 2026

Love

Smidigt och prisvärt boende utanför stadskärnan. Svårt att ta sig till stan utan bil dock.

8/10

Excellent

23 Jul 2026

Siegfried

Sauberes, ruhiges Zimmer und gutes Frühstück im Nachbargebäude.

8/10

Excellent

23 Jul 2026

Mikael

Okej parkering. Prisvärt.

4/10

Poor

23 Jul 2026

Fredrik

Vår bokning avsåg Hotel Vier Jahreszeiten som ligger i närheten. Någon ändrade bokningen utan att fråga oss. Personalen skyller på hotels.com. Det är krångligt att lasta bilen och att parkera.

6/10

Pleasant

22 Jul 2026

Frida

Krånglig incheckning. Ingen närvarande personal. Omöjligt att kommunicera med hotellet trots försök med email och chat inför ankomst. Störande ljud från trafiken.
Bra med vattenkokare på rummet men vi saknade ett litet kylskåp, det hade varit bra. Inga dörrar till toaletterna. Bra sängar.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Lasse

Ingen bemanding ellers fint

8/10

Excellent

20 Jul 2026

Nils-ove

Innsjekking var litt kaos. Automaten var ødelagt og måtte på nabohotell. Ikke helt intuitivt om hvor parkering var og betalingen. Prisen å betale for at verden er blitt helautomatisert

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Emil

Tänk på att hotellet är obemannat och se till att ha komplett information inför incheckningen, annars blir det problem med den automatiska incheckningen vid automaterna.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Lars

Good Place to stay for a Family Trip for one night

Family_with_children

10/10

Exceptional

10 Jul 2026

Walter

Top wie immer aber der qr code zum einchecken schrecklich

Business

2/10

Poor

05 Jul 2026

Robert

Vi bokade rum på hotellet Vier Jahrezeiten vilket också var namnet på bokningen. Vi hänvisades sedan till motellet som låg 100 meter bort. Det motellet hette i sin tur Viva Hotel. Helt otroligt att man kan hamna på ett motell när bokningen avser ett 4-stjärnigt hotell.

Friends_and_family Family

4/10

Poor

05 Jul 2026

david

Fanns ingen reception. Kändes ej superfräscht.

Partner

8/10

Excellent

02 Jul 2026

Knut Ivar

Meget hjelpsom personale i resepsjonen. Behjelpelig med innsjekking, parkering og gode tips om byen.

8/10

Excellent

28 Jun 2026

Anette

Ett bra hotell när man

2/10

Poor

25 Jun 2026

Gustaf

👎

8/10

Excellent

19 Jun 2026

Helmut

Saucers kleines Zimmer. Ein und Auschecken ohne Personal. Gur fuer ein bis zwei Naechte

Self

2/10

Poor

09 Jun 2026

Jan

The hotel was OK, but the information due to the missing service on site may become a death-trap.
After the electronic check in at a machine, you get the key card for the hotel, the corridor and room. Because you can’t let your car on the premises, we had to move our car to a car park in the neighbourhood. On the way back to the hotel, I had a severe medical issue so we went back to the hotel because the life saving medication was still unpacked in our room. Then the issue escalated: key card was working on the corridor, but was refused by the door lock of our room. The same key had been working to enter the room before! At the entrance of the hotel there was a phone number when help was needed: Automatic answer with lots and lots of commercial information, referring to the internet site, telling everyone is busy, leave a message at answering machine and after 3 times a complete replay, the line got connected to a phone line which immediately disconnected. My situation got worse on worse, pain got unbearable, but we decided to go to the hotel which is responsible for the Viva. At the reception on this Four Seasons hotel, a lady war leaning backwards behind her computer. I tried, at that moment already completely desperate and stressed, to get help. The lady told me to “first you have to change your tone”. At the end she made -very relaxed - new key cards and sent us off to try it again. As I wrote this complaint directly to the hotel, they immediately erased it! NEVER AGAIN

Partner

10/10

Exceptional

07 Jun 2026

Josef

Bra övernattningshotell och god tillgång till parkering.

Friends_and_family Friends

10/10

Exceptional

26 May 2026

roopal

Rent, fräscht, nyrenoverat och bra!
Toaletten har en skjutdörr. Duschen saknar dörr, beroende på vem man är funkar det olika.

8/10

Excellent

22 May 2026

Claudio

Llegamos al hotel y no pudimos entrar a la habitación, las otras habitaciones igual, tuvimos que ir a otro hotel a 100 metros a solucionarlo. No nos vinieron a solucionar ellos el problema.

Friends_and_family Family

4/10

Poor

21 May 2026

Stefan

Only if you’re looking for a place to stay for the night and don’t care at all about ambience or neighborhood. We came we slept had breakfast ( don’t bother if no necessary) and left. Will not come back.

Partner

8/10

Excellent

08 May 2026

Peggy

Großes Zimmer. Alles gut. Störend ist einzig der Straßenlärm. Ansonsten war alles okay für 2 Nächte.Innenstadt gut erreichbar.

Friends

8/10

Excellent

26 Apr 2026

Detlef Christian

Gutes Preis-/Leistungsverhältnis. Schönes Zimmer. Schlüsselkarten waren am Automaten leider nicht verfügbar, mussten an der Rezeption abgeholt werden.

Family

8/10

Excellent

23 Apr 2026

Jonas

The room was very nice, clean and fresh. Unfortunately there was quite a lot of noise from the road outside. But overall I was happy with my stay there.

Partner

10/10

Exceptional

16 Apr 2026

Jessi

Obwohl etwas weiter weg vom Zentrum sehr gute Anbindung zur Innenstadt. Zimmer gut und sauber. Nettes Personal an der Rezeption.

8/10

Excellent

09 Apr 2026

Christina

%

Self

10/10

Exceptional

06 Apr 2026

Johann

Sehr guter Preis

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Heidi

Nem parkering, god størrelse på værelset.
Det er 2. Gang vi er der og kommer gerne igen.
God beliggenhed med en kort gåtur er man nede i den gamle bydel.
Der må dog forventes en del støj fra vejen.

Friends_and_family Family

4/10

Poor

01 Apr 2026

Nikors

Vanskelig med parkering fordi du må parkere i hotellet ved siden av. Fikk ikke mail om innsjekking. Måtte sjekke inn ved hotellet ved siden av fordi maskinen ikke fungerte. Fikk ingen melding om dette før etter vi sjekket inn. Dyrt med overnattingsparkering. 18 euro pr dag. Vanskelig å parkere ved inngangen pga veiarbeid. Generelt dårlig med informasjon.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Boldescu

Good

6/10

Pleasant

08 Feb 2026

Annemette Bøgeskov

Værelset var virkelig fint! Men elevatoren var i stykker i bygningen, og vi havde værelse på 4.
etage.
Da jeg i forvejen er dårligt gående, var dette meget uheldigt! Personalet ved ankomst var meget venligt og behageligt i stor kontrast til den ansatte ved afrejse!

Partner

10/10

Exceptional

06 Feb 2026

Gloria

Das Zimmer ist sehr toll. Groß und modern.

4/10

Poor

11 Jan 2026

Markku

Ilmoittautuminen ei onnistunut automaatilla. Pysäköintiä (moottoripyörä) ei voinut neuvotella paikan päällä, pelkkää rahastusta, jälkikäteen perittiin luottokortilta pysäköintimaksu, vaikka pyörät eivät olleet maksullisessa pysäköinnissä.

Leisure Friends

10/10

Exceptional

03 Jan 2026

Thomas

Gutes Buffet!

Leisure Self

10/10

Exceptional

02 Jan 2026

Raphael

Großes und sauberes Zimmer

Business_and_leisure Self

2/10

Poor

29 Dec 2025

matthias

Ich habe dieses Hotel wegen der scheinbar guten Bewertungen und des späten Check-ins gebucht. Das war ein Fehler.

Der Check-in ist unklar und funktioniert faktisch nicht: Statt besetzter Rezeption gibt es einen defekten Automaten, anschließend darf man ca. 250 m zu einem Partnerhotel laufen, um eine Zimmerkarte zu holen. Für ein Hotel dieser Kategorie sehr speziell.

Das erste Zimmer (3. Stock) lag direkt an einer vierspurigen Hauptstraße mit Schwerlastverkehr – Ausschlafen unmöglich. Ein Zimmerwechsel war notwendig und wurde immerhin freundlich umgesetzt. Nach erneutem Fußweg (insgesamt ca. 500 m) bekam ich ein Zimmer im 4. Stock zum Innenhof. Ruhig, aber mit massivem hygienischem Mangel: Schwarzer Schimmel an den Fensterdichtungen. Schön mit Wischtüchern das gröbste entfernt!

Statt eines gebuchten Doppelbetts standen zwei zusammengeschobene Einzelmatratzen im Zimmer – billigste, durchgelegene Federkernmatratzen ohne Halt. Schlafkomfort gleich null.

Das Badezimmer war anscheinend sauber. Das ist leider der einzige positive Punkt.

Am Morgen funktionierte auch der Online-Check-out nicht. Beim Versuch, einen Kaffee zu trinken, wurde mir trotz Frühstückszeit bis 10:30 Uhr bereits um 10:15 Uhr an der Rezeption gesagt, es sei „zu voll dort und lieber nicht …“. Währenddessen saß ca ein Dutzend Gäste noch beim Frühstück.

Fazit:
Ein komplett überbewerteter Blender: schlechte Organisation, mangelhafte Hygiene, miserable Betten und überforderter Service. Nicht empfehlenswert.

Leisure Self

8/10

Excellent

23 Dec 2025

Katarina

Rummet

Friends_and_family Family

2/10

Poor

14 Dec 2025

Tina

Nej værelset var pænt og rent.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Michelle

Intet personale. Alt var digital selvbetjening, men her virkede kun halvdelen. Hjælp på nabohotellet istedet. Værelset var fint og rent, dog meget lydt.
Dyrt ift hvad man får

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Karsten

Ja

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Holger

Fint og rent og rigtig dejlig badeværelse

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Anna

Incheckningen var lite rörig och var bara ett rum i anslutning till ett annat hotellet där man kunde få hjälp och köpa till frukost. Kan vara att vi läst på dåligt. Men rummen var fina och rena och låg nära allt som man åkt dit för.så med det var vi nöjda och man hörde inte trafiken vilket var positivt.

10/10

Exceptional

10 Nov 2025

Nicole

Alt er bra

Friends_and_family Family

8/10

Excellent

03 Nov 2025

petri

200m päässä pauppa ja huoltoasema

Business

8/10

Excellent

02 Nov 2025

Anders

Rummet var perfekt. Rent och snyggt.

Friends_and_family Family

8/10

Excellent

26 Oct 2025

Christina

Der Check in Automat ging mal wieder nicht. Sonst alles okay

Leisure Self

8/10

Excellent

26 Oct 2025

Recep

Wir waren auf der Durchreise und haben nur eine Nacht übernachtet. Von daher war alles in Ordnung.

Leisure Family_with_children

2/10

Poor

22 Oct 2025

KRISTIAN

Bedbugs or lice. Terrible smell in room. The place is in need of a total renovation.
I normally don’t write reviews, but this was so bad I had to.
Good luck!

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Preben Bakbo

En god restaurant i nærheden.

Tjek in er elektronisk, via en skærm, og det var ikke helt enkelt. Og det er det mest upersonlige, der kan tilbydes. Gør, at jeg overhovedet ikke føler mig velkommen ved ankomst.
Jeg vil derfor højst sandsynligt ikke bekymre dette hotel igen.

Self

10/10

Exceptional

14 Oct 2025

René

Klasse

Self

4/10

Poor

12 Oct 2025

Paavo

Huone maan alla ja sisäänkirjoittautuminen naapuri hotellissa.

Partner

8/10

Excellent

12 Oct 2025

S

Zentral gelegen, sauber, ordentlich, preiswert. Für einen Kurztrip völlig ausreichend.

Leisure Family

8/10

Excellent

02 Oct 2025

Riitta

Hotellin etusivulla olisi hyvä olla näkyvissä, että kirjautuminen hotelliin tapahtuu naapurihotellissa.
Siitä ei ollut mitään virallista tietoa, luin kyseisen hotellin arvosteluita, joissa se paljastui.

Aamiainen oli kyseisen naapurihotellin ylimmässä kerroksessa, mitkä näköalat!

Partner

6/10

Pleasant

07 Sep 2025

Justin

Es ist direkt an der Hauptstraße und ist somit viel zu laut

6/10

Pleasant

29 Aug 2025

Rune Borgen

Helt ok rom og hotell. Google maps slet med å lose oss til parkering siden vi ikke kunne krysse kjørebanen

Partner

10/10

Exceptional

31 Jul 2025

Verified traveler

Nice place

Good place to stay!

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

ROSANNA

Spacious and comfy

Leisure Family

6/10

Pleasant

25 Jul 2025

Anne-Mette

Larm og mere larm

Larm, larm og mere larm. Hotellet ligger lige ud til en stor vej og der er trafik døgnet rundt, så det er virkelig svært at sove.

Værelset er fint og stort.

Vi fik ikke gjort rent - man skulle betale for rengøring 15 euro - for mig giver det ingen mening.

Vi valgte hotellet fordi der var parkering. Det var der ikke - jo på nabohotellet til 17 euro per dag.

Friends_and_family Family

4/10

Poor

25 Jul 2025

Verified traveler

Reseña del Hotel Viva – Lübeck, Alemania

Mi experiencia en el Hotel Viva fue, en general, regular, con algunos aspectos positivos, pero también varios puntos decepcionantes.

Al llegar al hotel, nos dimos cuenta de que la habitación asignada era una habitación doble simple, a pesar de que habíamos reservado y pagado expresamente por una habitación para tres personas. Esto generó una situación incómoda, ya que nos tuvieron esperando aproximadamente una hora mientras buscaban una solución. Nos informaron que no había otras habitaciones disponibles, aunque finalmente, después de esa larga espera, lograron resolver el problema. No obstante, ya era tarde y perdimos tiempo valioso, lo cual fue frustrante.

En cuanto a la habitación en sí, no tengo mayores quejas: era cómoda, limpia y agradable. El baño estaba en buen estado y todo parecía bien mantenido.

Sin embargo, el servicio post-estancia dejó mucho que desear. Al salir del hotel, olvidé un cepillo de dientes eléctrico en el baño. Me comuniqué con el hotel para preguntar por él, pero tardaron dos días en responder y me informaron que no lo habían encontrado. Me cuesta creer que se haya perdido en otro lugar, ya que estoy seguro de haberlo dejado en el baño. Otro hotel quizás lo habría encontrado y me habría ofrecido enviarlo, incluso con costos a mi cargo, lo que habría sido totalmente razonable. Lamentablemente, aquí no fue el caso, y terminé perdiendo un objeto de valor.

Friends_and_family Friends

8/10

Excellent

24 Jul 2025

Peter

Godt ophold

Bortset fra indtjekning var alt fint, ville ikke have bekymringer ift at bo der igen. Værelserne var gode og rene, personalet hjælpsomt.

Det er super at der er parkering lige ved hotellet og vi blev positivt overrasket over at kunne oplade elbil under opholdet.

Friends_and_family Family

8/10

Excellent

19 Jul 2025

Verified traveler

Check in is supposed to be at a computer, but the supplier of this service is facing technical issues. Therefore, we were pleased that the very friendly staff at the Vier Jahreszeiten hotel was able to assist, also with replacing a broken shower. Despite these minor issues, a very comfortable stay to a reasonable price.

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Birgitte

Store dejlige værelser. Der er ikke alle mulige lækre ekstra ting - men der er elkande med lidt te og kaffe og ellers bare senge og et stort fint badeværelse.
Man skal lige være opmærksom på at parkering er ved et nabo-hotel, ligesom reception og sådan også er.
Der er heller ikke morgenmad på selve hotellet - men kan bestille morgenmad på nabo-hotellet - ellers er der en rigtig fin bistro ved Bauhaus, der ligger på den anden side af vejen.
Vores værelser lå ud mod en trafikeret vej, men trafikken stilnede af ved 23 tiden - og vi kunne derfor fint have vinduerne lidt åbne.

Vi var generelt rigtig glade for vores ophold - vi kommer gerne igen en anden gang.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Mostafa

Fantastisk

8/10

Excellent

07 Jul 2025

Kirsi

Sisäänkirjautuminen ei onnistunut automaatilla, hoitui viereisessä hotellissa. Hyvä aamiainen

Friends_and_family Family