Name: ibis Luebeck City
Address: Fackenburger Allee 54, Luebeck, 23554, DE

2/10

Poor

17 Jun 2026

Bartlomiej

Unfortunately, I made a mistake when booking and selected the wrong week for my stay. This has happened to me before at other hotels, and in every previous case I was able either to change the reservation to the correct dates or to cancel it without any penalty, especially when the reservation was still several days away.

In this case, despite contacting the hotel and making several attempts to resolve the issue, I was informed that the reservation could neither be changed nor cancelled. What I find particularly frustrating is that there were available rooms for the dates I actually needed. I was able to book a new room for those dates, yet I was not allowed to transfer my existing reservation to the correct week.

Moreover, there was still approximately one week remaining before the original reservation date, which made the refusal to cancel or modify the booking even more difficult to understand.

Self

8/10

Excellent

05 Mar 2026

ERCAN

h

8/10

Excellent

18 Jan 2026

Jürgen

Okay

4/10

Poor

17 Dec 2025

Jytte ringholm

This hotel could certainly need an upgrade. Capet all over was dirty,. Room needs an upgrade, cigaret burns on the table, tv didn’t work, bathroom door couldn’t close, hinges were loose. The hotel elevator, don’t get me started.

Friends_and_family Family

6/10

Pleasant

13 Nov 2025

Morteza

Ok

6/10

Pleasant

13 Jun 2025

Margaret

I liked that it was popular with German tourists

Leisure Self

10/10

Exceptional

17 May 2025

Flemming

Nice stay, but check inn took way to long. Newby?

Nice, stayed at many HD inn express can’t say the check inn was express took +10 min, but overall I was satisfied.

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

Deyan

Very good

Leisure Family

10/10

Exceptional

17 Dec 2024

Luigi

Property was well situated, convenient and clean

10/10

Exceptional

11 Dec 2024

Tobias

Experience was mostly positive, only negative was we had a dirty towel hanging in the bathroom on arrival, but when we brought this to the attention of the reception staff he was very apologetic and gave us a drinks voucher with the new towels. Bed was comfortable, but the room was a little too warm.

Leisure Family

6/10

Pleasant

11 Dec 2024

Dorte Bille

Nice but aircon malfunction

Modern style, affordable hotel within walking distance of the old town and Christmas market. Super clean. Dog friendly. Great brakfast, including DIY waffles. Friendly staff.

BUT problems with the aircon meant little sleep, both nights. Second night we switched rooms, but after a few minutes, same problem occurred, so another night in sauna-like temperature.

Partner

10/10

Exceptional

29 May 2024

David

Great value and very comfortable. Good shower. Only negative was it was a little distant from sites.

Leisure Self

10/10

Exceptional

08 Jul 2023

Bjorn

Top shelf experience

Have stayed at this property several times prior to this stay. It was as enjoyable this time as during prior visits. Top grade experience from check in to departure. Super clean rooms, excellent breakfast, and efficient as well as pleasant staff. Will be going back again in September.

Friends_and_family Family

8/10

Excellent

21 May 2023

Harriet

Thank you.

10/10

Exceptional

05 Nov 2022

Michael

My room faced the streer and was a little noisy

Leisure Self

6/10

Pleasant

13 Aug 2021

Verified traveler

The family room was lovely and spacious enough; however the top bunk had large gaps in the railing (it was designed that way) so I did not trust even my 9-year old to sleep up there without falling down if he rolled over.
We also discovered that the shower drain was stopped up and water leaked all over the bathroom floor. The receptionists kindly dealt with that and the fact that the hand soap was empty upon arrival, but it seems that such things should have been dealt with before we checked in.
The breakfast was great.

Leisure Family

10/10

Exceptional

19 Jul 2021

William

Great!

Good locatiom and friendly people.

8/10

Excellent

16 Jul 2021

Verified traveler

Good if you have a car.

Good location when you come with a car. Has good parking and garage, but is a 10 minute walk to the center.

Partner

8/10

Excellent

20 Aug 2020

Soren

Basic accommodation near city centre

Needed a cheap one-night stay on our travel which this hotel provides. Cleaning could be better. Decent breakfast. Very good parking opportunity in the basement under the hotel.

Friends_and_family Family

10/10

Exceptional

08 Aug 2020

Verified traveler

Affordable clean and comfy.

Location is outside the main gates but easy to get from train station by bus or cab (5euros). Walking also possible without small ones in tow. Bakery and Netto below. Clean entry. Cosy rooms. AC worked fine. Comfortable shower. Will hold luggage too. Recommended by this family of 4.

Friends_and_family Family

8/10

Excellent

15 Feb 2020

SC

Location:
On a main road outside of the city center ~ 5 car minutes to the central train station. I selected this hotel because I did not want to deal with the costs of parking in the city center. There is some street parking, back parking, and a garage that is 5 euro per night if I remember correctly. There is a small supermarket and bakery right next door - very convenient.
Room:
Simple, small and clean room, very basic but very clean!
Bathroom very clean with sink and shower working well.
The bed mattress was not great. There was some overlay on top of the mattress but I was waking up with some back pain.
My room did not have a coffee machine, water heater or microwave etc.. A coffee maker would have been nice but the staff is very friendly and accommodating - they offer to make you a coffee at any time night / day with their professional machine - you pay by the cup (the cups are small).

Food:
There is a small bar and a breakfast room - the buffet looked good with the usual mix of bread rolls, cold cuts, cheese , sweet spreads, fruit etc..
I usually do not sign up for breakfast buffet due to the high costs given that I only drink coffee and a bread roll - so a local bakery is usually the better option for me.

Staff:
The staff was super friendly and helpful! Check-in quick and the staff members I encountered were genuinely interested in making it a good stay!

Friends_and_family Family

8/10

Excellent

14 Jul 2019

Mary

Free luggage storage, supermarket close by. Easy 15-20 minutes walk to old town

Leisure Family

10/10

Exceptional

12 Jul 2019

Ida

Great value

Clean and neat hotel, great value. Friendly staff! No complaints

Friends

8/10

Excellent

20 Jun 2019

Christoph

Good hotel

Good hotel when you visit the city by car. Easy to get there and plenty of parking. Distance to the city center is around 2 km - so still walkable. Hotel itself was clean and the comfort was also good. Quick and easy check in & out. Nothing to complain.

Partner

10/10

Exceptional

19 Jun 2019

Sunjay

Nice comfortable hotel for a perfect night sleep.

I arrived a bit early but they were able to look after my bags until I was able to check in at the normal time. Not far away from the city, it about 20 minutes walk or just take a bus from the bus stop across the road which I believe is only 5 euros for a day ticket. The beds are very comfortable, perfect night sleep. Buffet breakfast is available for 12 euro which I had to say was worth it, excellent choice of hot and cold food, fruits, bread, yogurts, cereals, and my favorite was making my own waffles. I will return when I am in the area.

10/10

Exceptional

12 Jun 2019

Richard

Nice clean modern hotel units

Small clean modern room. Didn't stay for the breakfast. Grocery store next door. Easy access up the road to the old town. On-site parking. Limited storage for suitcases. We like the Ibis hotels, affordable and clean place to sleep. Great for one or two nights.

Partner

8/10

Excellent

01 May 2019

Thomas

Basic, decent hotel in OK location

The hotel is about 25 mins walk into the centre of Lubeck and not the prettiest of locations.
Good sized room and comfy bed. No kettle or mini-bar and the only toiletries provided is a shampoo bottle attached to the wall in the shower.
We didn't have the breakfast - way too expensive. There are a few cafes around doing food for much less
There isn't much outside parking and it's confusing as the car park is shared with Netto. There is an underground car park that we used on the first night, do not use this unless you are happy to pay a surprise 6 euro charge. There is no sign to warn you of this nor can I see it mentioned on the hotel listing.

10/10

Exceptional

22 Oct 2018

Frank

Hotel just a short walk from railway station also close to A1 motorway ideal for people arriving by car.

10/10

Exceptional

10 Jun 2018

Stuart

Great hotel

Great hotel very clean

Partner

10/10

Exceptional

20 Feb 2018

Verified traveler

Overnight stay and nice place

Overnight stay, nice breakfast and clean place

6/10

Pleasant

12 Jan 2018

Kate

This ibis is very similar to all Ibis hotels I have stayed in.... fairly bare bones, but clean and ok comfort. Good for traveling on business.

8/10

Excellent

25 Oct 2017

Rheanna

Good hotel for a few nights

Good hotel. Close to the main spots by walking or bike hire.
Stayed here one night driving through so it was good for that

Partner

8/10

Excellent

28 May 2017

pete

Thanks Ibis!

Nice simple place. Shower/bathroom was bigger than other Ibis I've stayed at- very nice! Not too far from haupbannof! Places to eat not so far away. Nice market/ bread store downstairs.

Partner

8/10

Excellent

15 Dec 2016

Verified traveler

2 nigts sadifiet

Partner

10/10

Exceptional

15 Nov 2015

Verified traveler

I was just driving through Germany and had to stay one night in Lubeck. This was more like a highway stop. The hotel was quite comfortable, friendly and English speaking staff. Breakfast was also nice in my opinion. The hotel also provides free parking. There are roughly 10 parking spots behind the hotel. I travelled here during a non-touristic time so this could be of more difficulty during high seasons.

8/10

Excellent

06 Oct 2015

Andrew

Good functional Hotel

This is a good comfortable hotel about 10 to 15 mins walk from the City Centre. I can't fault anything really the rooms are spacious, the beds are comfy and the shower rooms are ok too. I would recommend asking for a room at the back as the road has a lot of emergency traffic at times.

8/10

Excellent

17 Jun 2015

Verified traveler

Convenient

Good stay, short 2-night break. Too far to walk into the city but the bus stops right outside. Good breakfast.

8/10

Excellent

14 Jun 2015

Leena

Satisfied repeat customer

I stay at this hotel when passing through North Germany. Good price / quality. Good service at reception, I did not use other services. Clean and quiet room. Plus to have indoor closed garage.

10/10

Exceptional

26 May 2015

Eva-Maria

Great value for a hotel in Lubeck.

Arrived late, but wa greeted with a smile and warm wlecome.

Family

10/10

Exceptional

17 Feb 2015

Ioannis

Highly recommended!!!

Really great hotel considering the price. It takes only 15 minutes walking to the center of Lubeck. There is also a bus stop just outside the hotel, with its own \"Ibis Hotel\" stop :) Buses number 7 and 9 run often, so it is very convenient if someone does not wish to walk. There is a nice supermarket just next to the hotel as well and many small bars around. The roon was small but comfortable. The hotel has a nice little bar with very helpful stuff and 24h roomservice. Highly recommended!!!

Partner

8/10

Excellent

31 Dec 2014

Paul

Very good hotel.

Very good hotel and would definitely stay there again. Bit of a walk to the old town but not too bad considering price and easy to get taxi. Website is a fair representation of this hotel.

8/10

Excellent

03 Oct 2014

Steve

Friendly Service

The hotel appears to be recently refurbished and the rooms are consistent with the high Ibis standards. The hotel situated next to a supermarket and is about a 15 minute walk from the centre of the wonderful city of Lubeck and its delights. Friendly and helpful staff there is a bar and restaurant with typical Ibis fare.

10/10

Exceptional

19 Jan 2014

Doug

Great Lubeck Choice

Easy road access and a short walk to the old city, Very well maintained and the stuff was most helpful. There is a nice food market ajacent to the hotel.

10/10

Exceptional

28 Dec 2013

Shelby

Perfect efficiency hotel

The hotel is a short walk from the main train station, though in the opposite direction of all the local sights. It's going to take you 10-15 minutes, at least, to get where you want to go. The staff was helpful and friendly. The room was small but you don't book at the Ibis for roomy conditions. The bed was big and comfortable. The bathroom was spacious and clean with plenty of hot water. You could hear your neighbors during the prime time hours but once it got time for bed I didn't hear anything. Free wifi in the room and the restaurant was very good for breakfast and dinner.

10/10

Exceptional

28 Dec 2013

Verified traveler

Great Location

Came for the Christmas Market and found this hotel to be excellent value. it is only 15-20 mins walk from the centre of town, and 10 mins from the Central Station. And if you prefer not to walk, several buses stop literally outside which take you to either place in no time. Helpful multilingual staff available 24 hrs, along with a bar and restaurant if required. Modern rooms spotless with all amenities and multi-functional pod bathrooms. Couldn't fault this hotel.

Family

10/10

Exceptional

21 Oct 2013

Karen B.

Unusual Stay

We had booked the Ibis far in advance as part of a 30 tour of Europe. When we arrived, we learned there had been a fire that had destroyed the reception area and bar. Attempts to contact us were unsuccessful because we weren't carrying a cell phone. The rooms were fine and the dedicated staff went out of their way to make us comfortable. The room was quiet and comfortable, making our stay a pleasant one. Free in room wi-fi was appreciated. Our only issue was an overall lack of places to eat in this neighborhood....Make sure to take advantage of the many restaurants in the city center.

Family

8/10

Excellent

27 Jul 2026

Jeanette

Enkelt och fräscht hotell för en snabb övernattning efter vägen.

6/10

Pleasant

27 Jul 2026

Marit

Gulvteppet på rommet var skittent og slitt samt tydelige merker etter bruk.

Noe av inventaret er slitt

Renhold virket veldig bra, og betjeningen hyggelig og hjelpsom.

6/10

Pleasant

26 Jul 2026

Ulrika

.

6/10

Pleasant

26 Jul 2026

Ronni

Hår I brusekabinen. Sur medarbejder ved frontdesk ved indcheckning. Rengøringen kom ind på værelset da min kæreste var på wc. Udover det rent værelse, nemt med parkeringen lige omme bag hotellet. God seng

8/10

Excellent

26 Jul 2026

Hans Petter

Helt greit hotell, veldig hyggelig og hjelpsom mannlig ansatt da vi sjekket inn.

6/10

Pleasant

24 Jul 2026

Annica

Litet rum men rent. AC fungerade inte. Hade fönstret öppet en stund men gick inte att somna då trafiken utanför störde. Personalen var trevlig och hjälpsam.

8/10

Excellent

23 Jul 2026

Susanne

Helt okej för att stanna en natt.

8/10

Excellent

22 Jul 2026

Lukas

Bra boende till en bra peng

8/10

Excellent

22 Jul 2026

Sandra

-

6/10

Pleasant

20 Jul 2026

Evalena

Lite långt till centrum, gratis parkering på gatan

Friends_and_family Friends

6/10

Pleasant

20 Jul 2026

Maria

Helt ok för en övernattning. Men det luktade svagt av kiss på rummet. Vi sov dock gott ändå. Det kändes fräscht.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

øystein

Skittent på rom. Men bra med parkering utenfor.

10/10

Exceptional

17 Jul 2026

thorstein

That this hotel is rated with only 2 stars are strange. I stayed with meny hotel around Europe with 4 stars that can't compete with this. Perfect for families, marked in same building. Around 10 min walk to restaurants and train station.

8/10

Excellent

17 Jul 2026

John

Perfect stay at an affordable price, nice hotell.

Friends_and_family Friends

4/10

Poor

16 Jul 2026

Yildirim

Full carpet in the room is not hygiene

Pictures misleading.
Far away from old town

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Maaria

Ystävällinen henkilökunta ja läheisellä sisäpihalla oleva suht tilava parkkialue ja edullinen parkkimaksu. Huoneet ja hotellin yleisilme, kylpyhuoneet ym vaatimattomat. Aamiaista ei testattu, oli nopea yhden yön pysähdys ennen matkan jatkumista.

Partner

10/10

Exceptional

15 Jul 2026

Thomas

Rummet var rent med badrumsdörren var trasig, gick knapp att stänga.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Finn Georg

Noe støy fra gaten. Greie rom, god frokost, Parkering i bakgården

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Caroline

Bodde en natt på genomresa. Helt okej hotell.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Linda

Vid incheckning var det kö och den personal som var där, endast en på kvällen, var väldigt stressad och otrevlig. Suckade och blev sur om man inte förstod vad han sa och han pratade lågt och inte världens bästa engelska.
Var irriterad på den personen framför mig i kön och när hon gick iväg och skulle hämta ett annat kort då hennes inte fungerade så kritiserade han henne till oss andra gäster.

Han var inte rätt man på rätt plats ingen stresstålighet och väldigt otrevlig.

Inte så roligt att bli bemött på det viset.
Annars väldigt god frukost.
Väldigt dåligt wifi på rummet.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Gustaf

Enkelt boende, rent och hyfsat fräscht. Vi stannade till för att sova några timmar innan vi åkte vidare. Förväntan stämde överens med vad vi fick. Störande ljud från någon maskin på taket drar ner betyget.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Petra

Blev mött och omhändertagen av en väldigt hjälpsam och glad ung man som sprudlade av energi. Jag hade lyckats dubbelboka men det löste han kostnadsfritt åt mig.
Rent och fräscht hotell som ligger ganska centralt.

Partner

8/10

Excellent

10 Jul 2026

Matti

Nice place. Convenient location.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Johan

Bra ställe lite utanför stan. Enkelt med parkering.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Maria

Ren rum och bra frukost! Perfekt stopp på vägen.

Friends_and_family Family

8/10

Excellent

09 Jul 2026

Fanny

Fräscht generellt.
Väldigt bra frukost!
Vi hade dock en lukt i vår dusch som nästan var ohanterbar och troligen kom från avloppet

10/10

Exceptional

07 Jul 2026

Pauliina

Perhehuone oli tilava ja siisti. Aamiainen oli erinomainen.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Stefan

Fint bemötande och bra info om boendet.

Self

10/10

Exceptional

06 Jul 2026

Birgitte

Rent værelse og god mulighed for parkering

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Henrik

Frukosten var högt över förväntan!

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Elin

Extra avgift för parkering. Lugnt och stillsamt område ca 20min promenad från centrum. Inte värt priset, men OK!

4/10

Poor

05 Jul 2026

Fredrik

Ett enkelt boende med det nödvändigaste på plats men inte mer än så, frukosten var si sådär.

Friends_and_family Family

8/10

Excellent

04 Jul 2026

Jonny

I

10/10

Exceptional

03 Jul 2026

Gunnar

Tyvärr var äggen överkokta och köttbullarna kalla
Resten av buffén var som förväntad

Friends_and_family Family

4/10

Poor

02 Jul 2026

Siri

Otrevligt bemötande och ett av rummen var inte städade.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Mattias

Det var helt okej hotell för att vara på genomresa, skulle inte bo där flera nätter

Business

4/10

Poor

29 Jun 2026

Adela

Extrem varm i rummet, ingen ventilation.

Friends_and_family Family

2/10

Poor

28 Jun 2026

Pascal

Beställde rum med luftkonditionering men det bara vanligt fläkt som cirkulera luften. Sov knappt något.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Thomas

Bra frukost!

8/10

Excellent

24 Jun 2026

Flemming

Miðað við verð flot, teppið á herbergi aðeins slitinn, annars alt i goðu lagi án að vera yfirþyrmandi. Sem ávalt Ibis hotel eins og ég hefur komið er i fínu lagi á viðráðanlegt verð.

Self

10/10

Exceptional

23 Jun 2026

Jan

Wunderbares Ibis Hotel mit bekannt gutem Standard

Self

10/10

Exceptional

16 Jun 2026

André

Gut erreichbarer Parkplatz; netter Empfang; saubere, geräumige Zimmer; üppiges Frühstück mit eigener Waffel-Station (der Hit für Kinder!)

Holstentor Fußläufig sehr gut zu erreichen, perfekter Eindruck!

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Andreas

Helt ok rum för priset…..

8/10

Excellent

16 Jun 2026

Matilda

Snabb service.

Family

10/10

Exceptional

15 Jun 2026

Neil

Great hotel , perfect for a short visit.

Bedroom facing main road, noisy at night and early morning.

Downside, pillows too small for bed.

Bed headboard in silly place making it uncomfortable to sit against.

Partner

10/10

Exceptional

10 Jun 2026

Lilian

Bra boende med parkering nära Trevlig personal god frukost

Partner

10/10

Exceptional

10 May 2026

Jan

Typisches, feines, sauberes Ibis Hotel