Name: Home2 Suites by Hilton Woodbridge Potomac Mills
Address: 14005 Telegraph Road, Woodbridge, 22192, US

10/10

Exceptional

13 Jul 2026

maria

I loved the room layout.
The only thing was the bed. It wasn't comfortable at all.
I still gave 5 starts because in the morning I let the staff know and they seemed responsive and requested if it happens again on future trips to call down and they would get me another place to sleep for the night where I wouldn't have to move all my stuff I settled in with. I only stayed one night with a late check in, and I didn't know that was an option or I would have requested that.

Self

6/10

Pleasant

12 Jul 2026

Della

The rooms were dirty, when I arrived I was put in the wrong room as I reserved a handicapped and hearing impaired room with a tub, but was put in a small room with a shower and the toilet that didn't work and visually the microwave and surfaces were dirty. The front desk clerk was accommodating as he was able to get me in the right room, but the table was sticky all around the edges and the floor was was dirty from the front, under the table and the bathroom and the carpet 😳 needed steam cleaned as it was grimy and there were no carts available to bring all of me and my childrens things up at 9.30pm at night. I was there Thursday July 2nd thru Monday July 6th 2026 and the pool was dirty along with cups and junk laying around the pool room and wasn't cleaned till Monday. Recommendation would be to get a whole new management team and Staff that is more Professional and the Elevators stunk like Body odor and dogs and honestly should be cleaned everyday and put air fresheners in there and throughout the Hotel. I was very disappointed as I've been coming for the last 4 years to the hotels tonight, chain. And this very one add potomac mills has gone downhill.Extremely. thank you Della Jo Piarulli

Friends_and_family Family

8/10

Excellent

12 Jul 2026

David

The room was on the 4th floor but could not find a cart to move the suitcases- had to make several trips to get them up to the room. The breakfast offerings were not particularly good; there were no lids for coffee cups either.

Partner

4/10

Poor

11 Jul 2026

Mina

The cleanliness of the room did not meet my expectations. The floor was quite dirty, and we could feel the dirt on our feet while walking, which was concerning.
The bedsheets were poor quality and appeared old, which affected the overall comfort of the stay.
The overall condition of the room gave the impression that proper cleaning and maintenance were not a priority.
I also have serious concerns about the hygiene practices of the hotel. Given that this is a pet-friendly property, I question whether the rooms are thoroughly sanitised after each guest checks out, especially to ensure a clean and safe environment for the next guests.
Overall, the room did not feel properly cleaned, and the housekeeping staff did not seem to pay enough attention to basic hygiene standards.

I expected a much better level of cleanliness.

Family_with_children

10/10

Exceptional

11 Jul 2026

Daniele

The staff goes beyond the call of duty to help you.

Self

2/10

Poor

08 Jul 2026

James

On the upside, there was free parking, and the room didn’t smell like mold. However, the property looks ragged with pilly sheets, weird stains all over the room, and it didn’t feel terribly clean in general. We stayed five nights and housekeeping never came. We kept asking, and they assured us housekeeping would come to refresh things, but the most they ever did was take out SOME (not all) of the trash on day FOUR, took away our old towels, and left some new ones. They didn’t touch the beds or clean anything. But we had to repeatedly ask for even that bare minimum. The breakfast was probably the worst we have ever seen. Very little selection, and they had a hard time keeping anything stocked. Aside from a communal milk pitcher and a handful of cream cheese packets, there was nothing in the fridge. We ended up going to the store and doing breakfast in our room because it was that bad. Pretty disappointing to have to provide our own breakfast on top of paying for a hotel that was supposed to provide one. The staff was friendly, but didn’t appear to be great at their jobs. Overall, I wouldn’t recommend.

10/10

Exceptional

06 Jul 2026

Nallatamby

Very nice amenities and the room was neat and clean

Friends_and_family Family

4/10

Poor

06 Jul 2026

Antonia

Overall cleanliness of the property was poor. Dog smell, smeared windows throughout the property. Close to Potomac mills but I would not stay here again.

Family_with_children

6/10

Pleasant

27 Jun 2026

Antonella

I was a little disappointed when upon exiting the shower I opened a towel to find it yellow with brown steaks. I reported to the front desk upon leaving and she was very responsive. I have stayed many times with this company I hope this was just a mishap. I do enjoy everything about this hotel company.

Self

8/10

Excellent

23 Jun 2026

Donna

Asked for towels multiple times without success
Also room above us was very noisy most of the night

Partner

6/10

Pleasant

23 Jun 2026

Caitlin

Washing machines had a horrible musty smell. Dryer took forever and a day to dry.
One of the housekeeping staff dropped vacuum waste on the floor and it sat next to the elevators all day.

The continental breakfast was less to be desired.
Our room wasn’t cleaned every other day like their promise. Had to ask for fresh towels and TP daily. Finally after asking 2 days in a row our room was cleaned 4 days into our stay.
Smoke free yea okay. Multiple times our floor smelled like weed.

Key card kept maul functioning and had to walk to the front of the building to get our key card “fixed”

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Myra

Clean room. Staff was very friendly. Very nice room and beds are excellent!

8/10

Excellent

21 Jun 2026

Sasha

Good hotel with a solid location. Access to DC 30 minutes tops and a lovely mall at Potomac Mills.

Partner

8/10

Excellent

14 Jun 2026

Myra

The beds are so comfortable and pillows were great. Breakfast was nothing special. Typical continental. Would have given 5 stars had there been bed clothes for the pullout sofa. When your reservation is for 2 adults and 4 children it should be standard practice to have the room ready with bed clothes for the sofa .

8/10

Excellent

13 Jun 2026

David

Good solid hotel. Met our needs. Comfortable bed.

Friends_and_family Family

8/10

Excellent

13 Jun 2026

Jenny

The hotel was very clean and the staff was very helpful and friendly. There was a noise coming from the AC unit in our room, the maintenance person came to check it out quickly but told us there was nothing they could do. Fortunately the noise stopped, other than that the hotel was very quiet.

Family

4/10

Poor

12 Jun 2026

Timothy

Convince to shopping…

10/10

Exceptional

11 Jun 2026

mirian

Buena experiencia

Family

10/10

Exceptional

05 Jun 2026

olive

Clean, friendly staff

Self

4/10

Poor

03 Jun 2026

Raymond

Went to check in at 3.They said my room wasn't ready. Came back at 4. They said my room wasn't ready. Came back at 5 They said my room wasn't ready. I found a house keeper and she said my room has been ready for hours. Finally got my key around 5.30. Mind you I just drove 8 hrs to get there and just want to sleep. Very disappointed in there lack of communication 😕

Family_with_children

8/10

Excellent

03 Jun 2026

HOLLY

The hotel is basically clean but was understaffed. What staff that was there was friendly. They need to improve their breakfast. Only one person trying to keep food items full and also clean tables. They ran out of paper coffee cups. The night staff does not seem to communicate with the day staff.
There had been a problem with the pool that ended up getting fixed at night but, they never let the day staff know.

Family

10/10

Exceptional

25 May 2026

Anita

Great

10/10

Exceptional

17 May 2026

Marie-Airelle

Great

4/10

Poor

17 May 2026

Karen Milly

Watch your bills as I was charged for a item I did not purchased. When asked about it, I kept getting the run around. Its been more than a month and have not yet gotten a refund or a follow up like they promised. Also, do not expect house keeping to do their job. They were to clean every other day. We left a tip to thank them the first time. They only replaced the toilet paper roll and took the tip. After 3 times asking to get room service, it took the general manager to finally check to get the room cleaned by then we only had 1 night left before our trip was over. Later thats when we found out we got charged for a drink we did not buy. I had a wonderful experience at another location, which is why I choose this one this time.. but after this experience I would not come back here again. Very disappointed.

Family

10/10

Exceptional

13 May 2026

Alpa

Great staff and very helpful long drive and very comfortable good breakfast

Friends

10/10

Exceptional

12 May 2026

DONALD

.

10/10

Exceptional

04 May 2026

Kayla

Breakfast was great and property was quiet and safe

Family_with_children

10/10

Exceptional

26 Apr 2026

daniel

I stayed for one night and every thing was great.

Family_with_children

10/10

Exceptional

25 Apr 2026

Cindy

Yes it was good

10/10

Exceptional

23 Apr 2026

Chad

Clean and spacious. Great for what we needed traveling.

Friends_and_family Family

6/10

Pleasant

20 Apr 2026

Abria

Breakfast isn’t the best . Certain meats such as bacon, need's more cooking time . Waffles are okay but nothing I would want first thing in the morning. Food here is best for the bagels , muffins, and beverages.

Partner

8/10

Excellent

20 Apr 2026

Spencer

Stay was great! Breakfast could be better

Self

4/10

Poor

20 Apr 2026

Patricia

The breakfast was cold, picked over, and a poor selection. The room, bathroom, floors was not very clean. The Home2 Suites really need to be updated as soon as possible. I will not be staying at that location again.

Partner

6/10

Pleasant

18 Apr 2026

Ernest

The shower gel dispenser was empty and I finished my shower without soap. Afterward I told the clerk and she said I should have called the front desk and they would have brought me a new one. Yeah, right like I am going to call from the shower and wait for them to bring me soap.

There was no apology, no attempt to dearm the situation. I will not be going back there and I am a gold elite (or whatever the higher level is called) member.

Family

10/10

Exceptional

14 Apr 2026

Luz

I love this place !!!

Self

4/10

Poor

14 Apr 2026

Hunter

There was rotten food still left in the bottom of dish holder and inside the AC unit. The breakfast was below average considering you don’t have but 1 waffle maker and 15 people waiting and the food isn’t being replaced when gone.

6/10

Pleasant

09 Apr 2026

Rajkumar

Kitchen with no stove top.

Family_with_children

6/10

Pleasant

09 Apr 2026

Jill

The room was not very clean. Stains on lampshades, toilets wouldn’t flush, pillows flat, elevators smelled of people smoking things in the parking lot.

Family_with_children

8/10

Excellent

06 Apr 2026

Nicole

Pur room was clean and spacious. My couch was old and the pull-out was uncomfortable. Great shampoo and bay wash by Zero, no conditioner offered, though. Welcoming pool and well-appointed gym with laundry room. Breakfast was standard. It was good enough for our two mornings, could get boring after two mornings. The surrounding areas were clean. Due to the busy weekend and limited housekeepers the garbage pails always seemed to be full. The coffee in the lobby is a nice offering, but chilled water would be a great addition. The employees I interacyed withbay the front desk were very pleasant, especially Mary.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Sherlema

The breakfast had a variety of food options, rooms were clean but the beds were not comfy at all. Parking felt safe.

Family_with_children

6/10

Pleasant

02 Apr 2026

Anthony

We had just left another Home2 Suites elsewhere , and unfortunately this property was not up to par from the last one. The cleanliness could use more effort and the room definitely had a ‘not fresh’ smell to it. There were also stains on the sofa. There was no conditioner or lotion in the bathroom like the other Home2 Suites, nor was water available in the lobby. We had visited the pool on different days and it had never been cleaned because leftover towels were still on the floor, plus guest towels were not replenished. The hard boiled eggs for breakfast were never available and clearly the staff could not keep up with the volume of guests at breakfast. Unfortunately I would not stay here again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Michael

Beautiful hotel. Neat and nice interior design. Cute gym with almost all amenities.

Self

10/10

Exceptional

28 Mar 2026

Claudette

Overall stay was good. However, when I check-in the attendant was unpleasant and sour.

Self

8/10

Excellent

27 Mar 2026

Lisa

Nice sized room / breakfast was enough to start your day

Friends

10/10

Exceptional

27 Mar 2026

Gary

Clean and a nice breakfast

Partner

6/10

Pleasant

17 Mar 2026

Donna

The air conditioner had a loud\"white noise\" sound and we were told there were no other king bed rooms..so we had to live with it.

6/10

Pleasant

14 Mar 2026

Stanley

I was very disappointed that when I left a request for a wake up phone call that the receptionist failed to notify the overnight shift. I ask the clerk about the wake up call requested as a checked out and he indicated that no one left him a request for a wake up call!!

Self

8/10

Excellent

14 Mar 2026

Swami

Clean rooms, professional staff.

Family

10/10

Exceptional

10 Mar 2026

Curtis

Staff was great

10/10

Exceptional

08 Mar 2026

Juan

I had no issues whatsoever with that air conditioning. The gym was sufficient on cardio and the amount of dumbbells. However, hand grips for the machine plates would have been very convenient.

Partner

6/10

Pleasant

02 Mar 2026

Nellie

Could’ve been a better breakfast selection

10/10

Exceptional

26 Feb 2026

Courtney

Yes

Self

6/10

Pleasant

20 Feb 2026

Laura

I love these colorful rooms and the efficiency of the suite. The location is perfect for my needs. The bed was lumpy/worn and there were some issues with the room otherwise. The manager is terrific and very responsive.

Self

10/10

Exceptional

17 Feb 2026

Terrell

Room spotless !
Bright colors in the room
Sink
Microwave
DISHWASHER
huge fridge
Walk in shower
Super comfy bed!
LOVED IT

Self

8/10

Excellent

14 Feb 2026

Lisa

Clean, comfortable room and bed. Kitchen area nice stocked.

6/10

Pleasant

10 Feb 2026

Lisa

The room was fine - very spacious and the hotel was fine. But the breakfast was not good. It's an awkward layout for lots of people (i.e. Saturday and Sunday morning) and the quality of the food was terrible. The bins were often empty, and the warm foods were terribly over-cooked or under-cooked. Limp bacon and hard-as-a-rock sausage patties. The eggs were made from powdered eggs because they were very \"mealy\". The options were very few as well. I'm sorry to write such a bad review but the breakfast was not good.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Sally

Front desk fellow was great. The hotel in cluding our room was spotless. We had an exceptional stay.

Leisure Family

6/10

Pleasant

05 Feb 2026

Albert

Cleanliness of rooms, and around the building.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Richard

Room spotless, breakfast healthful. Pool sparkling. Some of the cleaning staff could be a bit more nice to guests, a bit rude when saying good.morning or afternoon, with no acknowledgement, but mornings front desk guy...he is the best!!! He solved an issue with my car in no time, again asked.for the maintenance staff for assistance and was ignored, but he helped me out on Friday.

10/10

Exceptional

19 Jan 2026

Leslie

Great room. Great staff. Great location.

10/10

Exceptional

19 Jan 2026

Elaine

Clean, spacious and functional.

Partner

8/10

Excellent

18 Jan 2026

Denise

Beautiful clean and welcoming room. The bed and sheets were so soft. We did not have any shampoo or body wash in the shower so used the free bar of soap that was by the sink. The breakfast was subpar but other than that it was a great stay.

10/10

Exceptional

16 Jan 2026

Dustin

Clean and up to date facilities

Business

10/10

Exceptional

10 Jan 2026

CHARNETTE

Everything was great

Leisure Family

6/10

Pleasant

08 Jan 2026

LEONARD

My not so positives: Breakfast food looked processed, especially the eggs so a bit of a negative. Rooms looked a bit outdated especially the linen.

The things I appreciate: Excellent exercise equipment & pool amenities, and rooms were clean. Area around hotel has a high number of places to shop and restaurants.

2/10

Poor

05 Jan 2026

Mustafa

I was a complete disappointment!

I have never stayed in Home2 hotels before and this will be the first and last time. Here are the reasons :
1-The room heater did not heat the room, when I told this to the official, he said that the technical team would come the next day, but no one came and looked! That night we stayed in the cold of January
2-There was no shampoo and shower gel in the bathroom, I told the staff in the morning, it was empty again on the 2nd day and they couldn't do anything!
It is very strange that they find customers with this service concept!

Business Family

10/10

Exceptional

04 Jan 2026

Diane

Your staff was delightful and caring. We were early and exhausted from little sleep on the auto train. After lunch we just needed to rest. Your staff accommodated us and we were thrilled!

8/10

Excellent

04 Jan 2026

Bright

Good rooms poor service.

8/10

Excellent

03 Jan 2026

Leslie

The hotel is right next to a dog kennel so you could hear her barking all hours of the day. It also looks out on to what looks like a homeless encampment— which isn’t its fault but nonetheless depressing.
My king-size mattress seem to sag in the middle. However, the room was very clean and the kitchen was well stocked. My experience at the front desk was not the best, as the receptionist charged my card twice instead of once for incidentals. I had to bring this up the day after checking in for it to be reversed.

Self

10/10

Exceptional

03 Jan 2026

Andreas

It was a nice stay.

8/10

Excellent

02 Jan 2026

Petrina

The room was nice. Accomodations were changed at check in due to over booking, but it worked out. The hotel was short towels in general, and the pool door lock was malfunctioning whole stay. Breakfast on the 1st was really busy, where some of the food options didn't stay stocked at breakfast. It was extra busy tho. Staff was nice, and overall would recommend and stay again.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Leroy

Great property

Friends_and_family Family

6/10

Pleasant

27 Dec 2025

Cinthia

Good hôtel for 1 night. Great location and amazing staff. However, a lot of guests with big dogs. Dogs should stay on ground rooms only. We had a dog up to our room, not fun!

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Susan

Doors were very heavy and made a loud bang when it was closed.

10/10

Exceptional

26 Dec 2025

JOHN

Breakfast was good

Friends_and_family Family

2/10

Poor

23 Dec 2025

Kevin

I reserved two rooms. My daughter had intended to accompany me to share the driving, but was unable to because of evolving commitments. I communicated twice directly with the property to cancel her room. I was assured by the property was canceled. I have been charged for two rooms. Refund the charge for with her reservation. Her name is Regina Pakstas – Smith.

Self

10/10

Exceptional

20 Dec 2025

Suzanne

We had a very nice overnight! The room was clean and well-appointed. The staff were unfailingly friendly and the breakfast was good enough to get going for the day. We would definitely go back if in the area.

Business Partner

6/10

Pleasant

20 Dec 2025

Angie

Variate more the breakfast,
And need to take word for it when traveling with a service animal

Business_and_leisure Pet

2/10

Poor

16 Dec 2025

Michael

When we arrived we checked in fine. Byt wgrn we got to the room it was bit what i reserved. I reserved a 2 queen wheelchair accessible roon with sofa bed. The room we were assigned was 1 queen bed. This eas rented for 3 adults and 2 children. This was not acceptable. My husband went to the front desk and was told that they had no more of ylrge room that was reserved. So in essence they gave away my paid room!! He eas rild there was nothing that he could do. My husband explained that all of us could not sleep in that 1 room. The attendant then suggested another room on another floor for the other 3 people. Luckily my 2 kids are older, but i did bot ferl safe with them being on another floor. We did take the room and to get them settled. In the original room neither tv would work. No connection. Tried to call the front desk several times but no one ever picked up. Again my husband went to the front desk to tell them and was offered another room with working tv's. I husband went ti the room to see if they worked, but it was not a handicap accessible room. So we were bot able to move because they had no other one available. So no tv and no family time in the room. This was very disappointing. We were told we could talk to Mary the next morning. The next morning we asked to speak to Mary. Mary told us that she would investigate and give us a call. That was November 28th. Mary never called. I have called several times to speak to Mary and have still Dec.15th heard nothing. Refund!

Partner

10/10

Exceptional

16 Dec 2025

Anthony

Very helpful

Self

10/10

Exceptional

15 Dec 2025

DEMARRE

Good room

6/10

Pleasant

13 Dec 2025

Janice

I don’t know if this is standard, but when I checked in, there was no reference of breakfast time or WiFi. When I got to my room, the sofa bed was open, all the drawers were open, the cabinet below the tv was open. It made me feel as if the room wasn’t ready. The TV was also on. As it turned out, all was fine. I went down later and asked about the breakfast start time, and nobody else came into the room even though it didn’t appear absolutely ready. All was fine.

Leisure Self

10/10

Exceptional

12 Dec 2025

JOSE

Place was super clean ! The breakfast had a ton of variety ! Bed was really comfortable ! And the space was large enough to enjoy a proper stay ! Friendly staff as well! Loved it! One of my top stays !

Leisure Partner

10/10

Exceptional

12 Dec 2025

Marcos

Good place

8/10

Excellent

10 Dec 2025

Adam

We always prefer to book home2suites. When I was already in the shower I realized the body wash gel was it

Business Family

10/10

Exceptional

09 Dec 2025

Robert

The only thing that could be improved were to have fresh scrambled eggs and more bananas.
Everything, else excellent.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Nathaniel

Staff was friendly and prompt with fulfilling requests

Leisure Family

6/10

Pleasant

08 Dec 2025

Karen

Room was clean, but not comfortable. Bed and pillows were very lumpy.

4/10

Poor

08 Dec 2025

Koon Allen

They didn’t clean our room for 4 days and was told they were busy with a high volume of occupancy. Also, just lack of mgmt oversight and care. Very disappointed…

Leisure

10/10

Exceptional

06 Dec 2025

Antoinette

It was only an overnight. Overall the hotel was very clean from the lobby to the room. My first stay at Home2Suites and I would return and recommend

Leisure Self

10/10

Exceptional

04 Dec 2025

Lori Janette

clean room and building

4/10

Poor

30 Nov 2025

Terryon

There was a kid running back & forth on the floor above us which made it very hard to get rest or sleep which was unacceptable.

Friends_and_family Family

6/10

Pleasant

29 Nov 2025

Jenna

The hotel was clean, and staff friendly. However, hotel was overbooked, and they did not have the room I reserved available. My family of 5 was crammed into a room with not enough sleeping space and no cots or alternatives were offered.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Destiny

Yes, just didn’t like the $100 fee

Friends_and_family Family

10/10

Exceptional

20 Nov 2025

Robert

We stayed there for the many locations there to go shopping.

Leisure Family

10/10

Exceptional

19 Nov 2025

Linda

Very clean and well maintained. There was a fan in the bathroom which you don't always have which we really appreciated. The pool was beautiful but sadly we never had a chance to use it. We didn't eat breakfast, but it looked fine. Check in/out was quick and easy and staff were friendly.

Partner

10/10

Exceptional

16 Nov 2025

Gloria

Great location. Spacious room.

Leisure Family

10/10

Exceptional

14 Nov 2025

Lawrence D

Yes

Leisure Friends

2/10

Poor

14 Nov 2025

Avery

Was not able to get into room until after check in time. Got out in wrong room and had to check multiple time to finally go in the correct room. Dog pee in elevator for at least 3 hours after telling front desk.
A lot more wrong but not allowing me to what I am typing

Business Family

10/10

Exceptional

12 Nov 2025

clyde nancy

Clean and nice

Leisure Family