Name: La Folie Douce Hotels
Address: Recteur Payot, 823, Chamonix, 74400, FR

10/10

Exceptional

01 Aug 2026

Donna J

Very clean rooms. Small bathrooms with toilet separate from shower & sink. NO A/C. Room was hot with temps in the high 80’s but windows open did help. A fan in the room would have helped. About 15 min uphill walk from downtown & train station. Good location for Aiguille du Midi, Montenvers, & Brevent.

10/10

Exceptional

31 Jul 2026

Andrew

Lovely hotel, in easy reach of the main part of Chamonix and cable car etc.
Fantastic views of Mont Blanc from both our room and the pool, which was clean and well maintained.
Breakfast was amazing, with a huge choice of different foods.

6/10

Pleasant

29 Jul 2026

Rachel

Really nice hotel with a beautiful view of Mount Blanc. Check in was not a pleasant experience at all, we arrived by motorcycle which we had already told them of in advance, we were very hot clad in bike clothing and were told we had to wait from our arrival at 3:15pm until exactly 4pm for our room to be ready! Would we like a drink in the bar we were asked! What in hot long biking trousers etc and in need of a shower! No thanks! Other peoe were checking in and receiving their room keys, only ine other couple had to also wait. I do understand it is a very large and busy hotel. One young male receptionist almost found it funny! We had to keep chasing if the room was ready whilst hanging around in reception right up to 4:01pm! We did not have breakfast as we were heading off early, by which point we were quite pleased about. The odd thing was we had only been able to book an accessible room when booking, however we did not receive one, we had a third floor small room with a very small shower. Also being British we had to request milk for our room which never cane and we had to go down and ask again. The hotel however is lovely and in a great location in Chamonix.

4/10

Poor

29 Jul 2026

Michael

Be warned, this is a party hotel, it’s loud noisy and not very luxury at all. It was not what I expected and I was glad it was only one night. I joined the party because of you can’t beat them join them. Only go if you want a hotel that is a nightclub

10/10

Exceptional

27 Jul 2026

Yan

this place is very good , very nice.

10/10

Exceptional

24 Jul 2026

Im Hyon

Kindness, supportive; a big space, good swimming pool & Mountain View.

6/10

Pleasant

21 Jul 2026

Luke

Great location, hotel is large and and lively if that’s what your into. Has everything you need. The outside bar and pizzeria was a firm favourite with amazing views! All staff very helpful and friendly ❤️
The room for us could’ve done with some TLC

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Stephane

Greatly located, down town, nice bar and terrasse if you wanna party

Self

4/10

Poor

17 Jul 2026

James

Not 4* quality hotel - Small hot rooms, tv didn’t work, light in bathroom didn’t work. Bad smell from bathroom of sewage. Complaint made to both hotels.com and the hotel and although they moved us rooms, nothing was done about the poor experience on our first night except comp parking (which is €25 a day not a night) . Would not stay again

Partner

10/10

Exceptional

16 Jul 2026

Silvia

Great stay we had mom daughter time. Breakfast is unbearable good. Highly recommend.

Family_with_children

8/10

Excellent

12 Jul 2026

Robert

Excellent breakfast. A cool trendy place to stay. My son liked it. Premium room was a little small and dated but over clean and comfortable. Very hot but opening back windows gives noise and interruptions at all times of tonight as people smoke and hangout loudly back by the back entrance. That was frustrating.

10/10

Exceptional

12 Jul 2026

Chantal

Un hôtel vraiment impressionnant et grandiose. Les chambres sont confortables, le personne aidant et accueillant. Quel complexe, piscine avec vue sur Mont Blanc, salle d'exercice, terrasse extérieur où il est possible de voir le foot sur écran géant. Que de beaux souvenirs

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

James

Breakfast is well worth it

Partner

10/10

Exceptional

10 Jul 2026

Leigh Ann

BEAUTIFUL property with spa, pool, large deck, buffet breakfast, 3 restaurants, nightly shows and gorgeous mountain views

Friends

10/10

Exceptional

09 Jul 2026

Annie

Très bel hôtel avec un brin de folie, tout pour se sentir en vacances à Chamonix. C'était parfait.

Partner

4/10

Poor

08 Jul 2026

William H

Staff very unhelpful when revelers were partying outside my window until 3;00 in the morning. Just a very disappointing stay for over $200 a night.

Friends

10/10

Exceptional

08 Jul 2026

Jon

This might be the most ideal family-friendly hotel we’ve stayed at. Very spacious rooms, an amazing pool with Mountain View’s, and cool decor everywhere.

Family_with_children

8/10

Excellent

06 Jul 2026

Gillian

The hotel itself is amazing, the pool, the interesting carpets and the staff were all great and extremely helpful, definitely a 4 star service. The rooms however didn’t feel like they matched the hotel they felt small and dated with the windows having mold on them and heavily weathered wood. Overall would return

10/10

Exceptional

06 Jul 2026

Simon

Localisation et piscine parfait !

Family_with_children

10/10

Exceptional

29 Jun 2026

Danielle

I

Friends

10/10

Exceptional

26 Jun 2026

Ross

Amazing hotel with views that are simply breathtaking. The staff are supreme as are all
Of the amenities. The pool is wonderful as are the many bars/restaurants. One of the best breakfast buffets I’ve ever had.

A really fun, awesome hotel to stay at when visiting the Chamonix-Mont Blanc area.

Family_with_children

6/10

Pleasant

18 Jun 2026

Alan

We booked 2 rooms. 1 room had a loose sink faucet that was repaired but the loose toilet was never fixed. The lighting in that Room 541 was bad. Neither Room 541 and 542 had a chair to sit in to read or change clothes or sit somewhere other than the bed. When we checked in the receptionist never mentioned the rail pass or discounted bus tickets. Overall for the prices it did not meet expectations or high standards.

10/10

Exceptional

18 Jun 2026

Leticia

Breakfast was amazing and hotel facilities are amazing

Family_with_children

8/10

Excellent

18 Jun 2026

Dusty

It was great

8/10

Excellent

18 Jun 2026

David

Location

10/10

Exceptional

17 Jun 2026

Nicolas

Mountain rooms are tight.
Well organized, large hotel.

Family_with_children

10/10

Exceptional

16 Jun 2026

tyler

Beautiful place to stay

10/10

Exceptional

13 Jun 2026

Paul

Loved the chilled atmosphere, the best breakfast buffet ever and location perfect for town centre. Want to come back

Partner

10/10

Exceptional

12 Jun 2026

Ralph

Ace, defo stay again, quality hotel

6/10

Pleasant

10 Jun 2026

Richard

The room was very minimal. Sort of like a youth hostel. It’s nicely located near restaurants and shops and the views of Mt. Blanc are spectacular from that side of the hotel. It doesn’t have air conditioning and because Chamonix is getting warmer like the rest of the planet, which means sleeping in summer months with the windows open. That was problematic for us because there was quite a bit of noise from people below until the wee hours of the night (1:30 am). We asked the front desk if they could say something to one hotel room adjacent to ours but either they didn’t do it or it was ineffective. Chamonix is spectacular however.

Friends

10/10

Exceptional

01 Jun 2026

Joanne

We had a fantastic stay at La Folie Douce in Chamonix. The location is excellent—just a short walk from the town centre and with easy access to the slopes, making it the perfect base for exploring the area.

The hotel has everything you need for a comfortable and enjoyable stay, with great facilities and a lively atmosphere. The rooms were comfortable, and the overall experience exceeded our expectations.

What really made our stay special was the staff. Every member of the team was friendly, welcoming, and incredibly helpful throughout our visit. They always went out of their way to assist with any questions or requests and made us feel genuinely valued as guests.

Now that we have stayed at this hotel in Chamonix we wouldnt go to another one and would highly recommend La Folie Douce to anyone visiting Chamonix.

Partner

10/10

Exceptional

01 Jun 2026

Ronan

A great place to stay with a family and good access to the town. The outdoor pool is great in the summer.

Friends_and_family Family

10/10

Exceptional

28 May 2026

Xuehui

Clean room. Friendly staff. Breakfast is excellent.

Family_with_children

10/10

Exceptional

12 May 2026

Richard

A1

Family

6/10

Pleasant

09 May 2026

Mauricio

Excelente ubicación, hotel, don estilo, sumamente raro obscuro, no acogedor.

El baño es muy pequeño y en mal estado…

Partner

10/10

Exceptional

04 May 2026

Keith

Great atmosphere and close to everything.

Partner

10/10

Exceptional

27 Apr 2026

Jasmine

Room was basic but perfect for two nights! DJ and singers were amazing in the evening and the location of the hotel was perfect. They didn’t warn us that there was a £200 deposit when you get to the hotel and they only accepted a physical card, so make sure you have this as you could get very stuck.

Friends

8/10

Excellent

13 Apr 2026

Nicolas

Chambre petite mais vue incroyable sur le mont blanc ! Hotel vraiment festive

10/10

Exceptional

12 Apr 2026

Helena

A fabulous hotel, incredible breakfast and apero. The only disappointed was that the pool closed for refurbishment at short notice. We were looking forward to a swim after a days skiing

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Nancy

Great location with stunning views and great atmosphere

Friends_and_family Family

8/10

Excellent

08 Apr 2026

James

Stunning view of Mont Blanc from guest room! 3 minutes walk to the town center of Chamonix.

Family_with_children

6/10

Pleasant

05 Apr 2026

Matthew

Room not great, lots going on there and lots of facilities but property could do with a refresh.

Family_with_children

10/10

Exceptional

19 Mar 2026

Carole

All is good

Friends_and_family Family

10/10

Exceptional

13 Mar 2026

jody

Really fun hotel! It was one big party!

Business

8/10

Excellent

27 Feb 2026

alan

Clean rooms, great service, really good breakfast, great staff, and a great floor show. The bar was a fun scene. Dated rooms with funky lighting. One thing to be aware of is that not all rooms have a ski locker associated with the room. Location is great. Easy to get up the hill or to walk to town. We had to ask for a safe to be installed— was done before we finished breakfast—super responsive. Worth the money.

Friends

6/10

Pleasant

26 Feb 2026

Ignacio

Room was dirty and didn’t get cleaned every day

4/10

Poor

26 Feb 2026

Miki

Very loud music played in the lobby every night. I had to move rooms - thankfully one was available although lower grade.

WiFi is over loaded at evenings. Unusable.

Sauna looks like a ymca and the pool is cold (26c). Good location but over priced

6/10

Pleasant

18 Feb 2026

Carly

Overall the hotel is nice but could use some improvements. The beds are terribly uncomfortable and so hard. The staff was lovely but limited for certain services. Suggest putting more support to bellman, concierge, etc vs maybe your nightly entertainment. Spa needs a complete upgrade, I would call the sauna, lockers and pool area a Spa at all. Lastly, the loud base from the music nightly till late into the night was a bit aggressive. We were on the 3rd floor and could hear the base. If we would have been a floor lower we would have had to move rooms. You have a great location and nice hotel, just needs some upgrades and fine tuning for sure.

10/10

Exceptional

13 Feb 2026

Luis

We stayed at La Folie Douce in Chamonix from Thursday to Sunday last week as a family with young children, and we had a great experience.

This is clearly a festive hotel, popular with younger guests and couples, but we felt it was also very welcoming to families. Our children had a fantastic time throughout the stay. They loved the game room, which became one of their favorite spots, and we even used the outdoor pool despite the cold weather — the water temperature was perfect and made for a memorable experience.

The atmosphere is lively and energetic, yet well managed. Noise was never an issue for us; everything settles down around 10pm, so nights were peaceful and we slept well. The rooms are on the smaller side, but very clean, well maintained, and functional. They accommodated our family comfortably.

Service was a highlight. The main desk team was consistently cordial, kind, and proactive, always ready to help with a smile.

Food options were also very good. The pizza at the outdoor restaurant was excellent and a big hit with the family. We also dined at Le Petit and ordered pasta — the quality of the food was outstanding. We didn’t use the spa this time, but from what we saw it looks high quality and well designed.

Overall, a vibrant and fun hotel that manages to balance a party atmosphere with a family-friendly environment. We would definitely return.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Raemy

Amenities

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Caleb

Great spot

Leisure Partner

8/10

Excellent

06 Jan 2026

Gayle

The location was fantastic, very central. Great entertainment. Breakfast was fantastic but other food options were limited. We were close to external restaurants but we were tired and cold and would’ve liked more healthier options at the hotel. The heating didn’t work in our room, service did come and attempt to fix it, we thought it was fixed but it wasn’t, it was very cold.

Leisure Family

4/10

Poor

06 Jan 2026

Aaron

Majority of staff are amazing, courteous and very helpful.

However, there is no room service, and when asking how I could get take away from the restaurant at 2100 one night they said nothing was available and couldn’t help. This was in contrast to what staff had said earlier that evening saying I could anytime the restaurant was open. Not something you’d expect from a 4 star hotel.

10/10

Exceptional

04 Jan 2026

Anny

Loved our stay! Highly recommended

Leisure Friends

8/10

Excellent

01 Jan 2026

Lee James

Clean room, friendly courteous staff, great location, fantastic outdoor pool, lively indoor and outdoor bar.

Leisure Family

10/10

Exceptional

27 Dec 2025

Amrit

Fantastic location, great food and service. Special thank you to the team in the ski room who were really friendly and helpful

Friends_and_family Family

6/10

Pleasant

24 Dec 2025

Amber

Very clean hotel with great communal areas. Room was nice but bathroom is in desperate need of upgrading.

6/10

Pleasant

09 Dec 2025

Carol

There was a strong smell of drugs having been smoked in the room.

Partner

10/10

Exceptional

08 Dec 2025

Tina

The most amazing hotel. Surroundings are just perfect and there is that little bit of quirkiness! Check-in was faultless. Six girls in adjoining rooms. Rooms was absolutely fine. Love the style of the bunk beds. Hotel itself is just perfect. Lovely pool, very close to town and evenings in the bar area are fantastic. Breakfast was really good too - loads of variety. We had the BEST time and will definitely be returning.

Friends_and_family Friends

2/10

Poor

25 Nov 2025

Marissa

Room was dark and filthy. We left after being there for less than an hour and had to find another hotel to stay in.

10/10

Exceptional

15 Nov 2025

Enrique

Habitación muy moderna y muy cómoda.

8/10

Excellent

12 Nov 2025

Jean Robert

The lady at the front desk was very helpfully
All the rooms were very clean the food and the buffet was very nice. I do like the decor of the hotel. However, the gym was a little on the dark side. Most of the lights on the ceiling were not working. The steam room was not working. also that was just the only few negative and disappointing.

Business_and_leisure Family

8/10

Excellent

28 Oct 2025

Edna

Hotel was great, staff friendly, rush hour at breakfast not well catered for

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Adrien

.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Steve

Great hotel, great staff, beautiful rooms, incredible views and awesome vibes. Book it and enjoy!

Leisure Partner

10/10

Exceptional

24 Sep 2025

Steve

Front desk personnel were fantastic!

Friends

10/10

Exceptional

16 Sep 2025

Robin

The hotel is lovely with spacious, updated rooms and helpful staff. The mountain views from the deck, bar and dining area are incredible. The use of the sauna and a beautiful outdoor pool is included with the stay.

Leisure Friends

10/10

Exceptional

15 Sep 2025

Anna

Perfect location, rooms were very clean and 3 minute walk to downtown .

Leisure Family

10/10

Exceptional

09 Sep 2025

Sophia

Lovely hotel. Location is great - downtown and walkable to train and bus. Pool was fantastic!

Leisure Friends

10/10

Exceptional

09 Sep 2025

William

.

Leisure Family

10/10

Exceptional

09 Sep 2025

Douglas

Great location. Upscale place done right. Beautiful hotel and just a wonderful place to stay. The breakfast was very impressive. I would definitely recommend.

Leisure

10/10

Exceptional

07 Sep 2025

George

Brilliant

Leisure Family

10/10

Exceptional

07 Sep 2025

Mohammed

Fantastic stay. Incredible view from our room.

Friends_and_family Family

10/10

Exceptional

26 Aug 2025

Edward

The hotel was situated in a perfect spot, we went in August, and the place is walkable across town. The hotel was nice and welcoming.
Very nice atmosphere in the evenings, with the entertainment dances, kids loved it.
Overall the food was good too.
Would love to come back in the winter, can imagine it to be even nicer!

Leisure Family_with_children

8/10

Excellent

24 Aug 2025

Craig

Repeat customer. Great breakfast Buffett and nice pool.
Can be noisy at night due to parking lot banter.

Leisure Self

10/10

Exceptional

22 Aug 2025

Homa

Great location

10/10

Exceptional

20 Aug 2025

roy

Wonderful

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Ka Wai

clean and quiet.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Pim

Coming every year! Really renovated the place and the vibes are always great!

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

John

Loved the pool, the breakfasts, the friendly staff. High end facility and great service.

Leisure Self

8/10

Excellent

11 Aug 2025

rocchina

bigger rooms , more service in bar

Leisure Family

6/10

Pleasant

02 Aug 2025

Jennifer Bowles

We stayed at this hotel 3 years ago and really enjoyed it. This time, our room felt very tired. It was much smaller (not sure why)… the number on the outside of the door was even handwritten on the wall because the ski that normally displayed the numbers had fallen off. I like the idea of this hotel and it is very convenient to so many things…. They just need to make sure all of their rooms are on the same page.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Craig

this hotel is amazing with access to the spa and pool prior to ones room being ready with is awesome following a long travel day.
located so close to everything and the views are outstanding. would stay again.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Zhaohua

Great breakfast 👍

10/10

Exceptional

25 Jul 2025

Rohini

Great location

10/10

Exceptional

24 Jul 2025

Beata

Unusual and very artistic

Leisure Family

10/10

Exceptional

22 Jul 2025

Fiona

Great location

Great location, excellent on site activities with a pool, saunas, volleyball, trampolines and 3 bars. Its a very busy vibrant hotel.

Partner

8/10

Excellent

21 Jul 2025

Joanna

Perhaps room is not important

Rooms are really very small; for two people, no shelves to put clothing, no hooks to hang climbing gears, not even one chair to sit. But the window view of Mont Blanc charming. Nice bar and lounging area, comfortable outdoor space and great beautiful view of Mont Blanc massif

Friends_and_family Family

4/10

Poor

20 Jul 2025

Lantian

Stayed at this hotel for a family trip to Chamonix. Unfortunately, the hotel is not child friendly. If you are taking your children there, make sure you book rooms for them in advance as if they are adults, otherwise you could be in for a nasty price shock at check-in.

For example, they won’t allow a young child in a double room with her parents. You would need a triple room. If you have 2 adults and 2 young kids, a triple room is not sufficient according to their unwritten rule, so you will need to pay for a quadruple room or two double rooms.

The performances and amenities are mostly intended for adults. There is an age limit of 16 for swimming pool and spa. Lots of adults walking around the hotel in white towels.

When it comes to rooms, they are typical of a hotel room, except for the following: 1. Very poor lighting to the point I couldn’t do packing at night. 2. No AC and it can get hot and humid in the summer. 3. No privacy between shower and sink with only a transparent glass wall between them (another poor choice for a family with kids).

Upon arrival, the slippers provided didn’t look clean. The sink was not clean either with a stain on the side.

On the positive side, this hotel has a nice view of the mountains and can be great for adults and night life. I think I would have enjoyed it more if I was single or had no kids in company. It’s relatively quiet and away from the busiest part of town center.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Elizabeth

Unique hotel where modern decor meets historic building just up hill from town and easy walk to restaurants. IMO the modern decor doesn’t work but love location and mtn views were stunning. Our 2 bdrm suit was spacious and clean and comfortable. Staff was great except for the first woman at check in who was extremely rude. Another staff member took over for her and apologized but it was shockingly poor behavior for customer service industry. Pool was quite nice but not impressed by breakfast buffet.

Leisure

8/10

Excellent

18 Jul 2025

Caroline

Stayed for four days in July. The breakfast, bar and staff are great. Reception is very helpful. The views are fabulous. The room was very hot at night as there is no air conditioning and I thought the way to the pool via the shower area was probably a bit risky regards slips on the wet floor.
The hotel is in a perfect location and overall very nice and I’d stay here again for sure.

Leisure

10/10

Exceptional

17 Jul 2025

John

great place

Leisure Family

6/10

Pleasant

14 Jul 2025

chad

Chamonix stay

Great views and amazing breakfast.
Hotel was a nightclub at night. Impossible to sleep.
Reception desk wasn’t too helpful on things to do. Location of hotel was good too.

Partner

10/10

Exceptional

09 Jul 2025

Katherine

Great location, 5 minute walk from Chamonix’s lively dining and shopping area. Helpful staff available 24 hours. Comfortable beds. Great views.

Leisure Self

10/10

Exceptional

08 Jul 2025

Ramon

This place was amazing… fun and hip!

Friends_and_family Friends

10/10

Exceptional

06 Jul 2025

Kristen

The breakfast was amazing!

Leisure Family

8/10

Excellent

06 Jul 2025

Jennie

Nice hotel

The hotel was very nice. Rooms are quite sufficient. The only negative is that it was in the high 80’s and low 90’s during our stay and the room was very hot! We had trouble sleeping due to the heat. Staff were all very kind and friendly. Great location! And it was very clean!

Friends_and_family Family

6/10

Pleasant

04 Jul 2025

D T

Hotel would appeal to a younger crowd. It definitely needs an upgrade. Although I knew there was no aircon didn’t expect it to be so noisy every night. Good location

10/10

Exceptional

02 Jul 2025

ron

Great location and staff. Wish we could have stayed longer.

8/10

Excellent

25 Jun 2025

sean

This is a beautiful property and a very good location with interesting and appealing interior design. There seems to be a lot of activities going on throughout this large resort hotel. However the staff we're less than accommodating on check-in and made us wait until 4:00 p.m. when we were pretty certain that rooms were available sooner despite our Platinum status with Expedia. The breakfast buffet was good. Also we had a bit of construction noise nearby but overall a great stay