Name: Résidence Odalys Isatis
Address: Chemin de Saint Roch, 25, Chamonix, 74400, FR

10/10

Exceptional

16 Mar 2026

Randall

Indoor/outdoor pool looked nice, but only open 10 am to 7 pm, so we missed it. Everything else was great. Very nice team who held our luggage both before checkin and after check out.

Family_with_children

8/10

Excellent

25 May 2024

CHUNG LING

Nice apartment! sufficiently clean. Highly recommended

Leisure Partner

6/10

Pleasant

02 Jan 2024

Alex

Positives: Staff are fantastic, place is very clean, transport links are great.
Negatives: very noisy, rooms facing the road is almost impossible to sleep due to people arriving all night and the noise from the road through the windows and balcony door.

8/10

Excellent

28 Aug 2023

Philip

Ok for 1 night

The hotel was ok and fine for 1 night, we wouldn’t have wanted to stay longer. It was a bit grubby in places and the bathrooms would have benefited from some mould spray. We had a dreadful nights sleep, the mattress was so thin, there were no spare pillows. Also the room was incredibly hot and as we were on the ground floor we couldn’t leave the patio doors open, for safety, and there were no windows to open. The electricity went off during the night when our youngest went to the toilet. Breakfast was ok but very over priced. The pool was nice, but freezing, and the whole pool area could do with a good clean.

Friends_and_family Family

2/10

Poor

25 Jun 2023

ABDULRAHMAN

I found hair pieces on the corners of the room. Also i was charged extra for cleaning service that I expected to be part of the booking charge.

Leisure Family

8/10

Excellent

31 Dec 2022

Emile

I liked the location.
I didn’t like the fact that it’s very hard to get food at night…

Leisure Family_with_children

8/10

Excellent

26 Dec 2021

Mihai Cosmin

Pleasing Experience

It was great overall, breakfast was delicious. The only thing I didn't like that much was the limited towels they gave, and asking 8EUR for an extra set of towels, and also the small bedroom was REALLY SMALL - for 2 kids not for 2 adults, which I didn't know. But overall OK.

10/10

Exceptional

22 Sep 2021

Aleksandra

We stayed for one night during September when having a break from TMB due to bad weather and I could not fault the place. Super friendly and helpful reception staff. They allowed us early check-in, helped with ordering bread delivery. Laundry facilities on site, comfy and clean apartment, nice pool area. We were well rested to continue on TMB. Thank you!

Leisure Friends

8/10

Excellent

09 Sep 2019

Carol

Excellent apartment, perfect location
Free bus and train service throughout the valley. Lots of walks direct from apartment.
Will return.

Partner

10/10

Exceptional

04 Aug 2019

Verified traveler

Great location, pool and plenty of space. The staff were incredibly helpful and friendly, nothing was too much trouble.

Leisure Family

8/10

Excellent

04 Aug 2018

Ursula

Nice Appartement Hotel

We had a 2 sleeping room Appartement. It is equipped with everything necessary, the staff is very helpful and nice.
Some Appartements have a view to the Mont Blanc.
Located outside of Chamonix, but can easily be reached by bus (every 30 min) or train (every 60 min).

Family

8/10

Excellent

08 Apr 2018

Raz

nice new clean hotel

Very clean, good hotel. Good location. Staff are a bit rude, but generally ok. This is a self catering apartment rather than a hotel. Be prepared to clear out your own rubbish and clean room at check out.
Ample underground parking included.
During our stay, the Jacuzzi was not working, but the swimming pool was warm and great.

8/10

Excellent

22 Mar 2018

Verified traveler

Nice new hotel, still working out a few kinks?

We had a nice short stay - very nice location close to both Chamonix village and Grand Montets (<4 mins drive) - new hotel so everything was really clean. Beds very comfortable, lots of room, and a great view. Indoor/outdoor pool was very nice. Seems like they are still working out some details - website said that there is a spa, but turns out not really, was a big hot tub in a room that simply didnt have any water in it, and we were told it was broken, but not until after they signed us up to use it (with a fee, of course). Seems like there was a lot of nickel and diming - charge to use hot tub room or exercise, for coffee in the apartment, things that seem like they should be included at the price. A suggestion would be for them to have simple things like salt and pepper, or cleaning sponges, little things that would just be nice to have without having to buy when you rent an apartment for a few days or a week. They inspect the room before checkout - was odd. Staff was very friendly and helpful. Overall was very comfortable and nice - and we hope they figure out a slightly higher level of elegance for the price.

Family

4/10

Poor

05 Feb 2018

J

Very bad

I asked for 4 single beds but was given a double bed and 2 single beds though the 4 single beds option was what I chose online.
Spa and other sauna amenities are shown on the website but was told that these have to come at an extra charge at the reception.
They don’t help to clean the room but charge 4 euros per towel if I needed a replacement. Try to avoid this place at all costs.

2/10

Poor

19 Jan 2018

Chris

Nice building, bad service

The hotel did not answer the phone when we required our reservation be modified. We tried to go through Expedia and got stone-walled there as well. Very bad start to a very lukewarm experience.

Hotel was new, and staff seemed very new as well. Bad service, long and awkward check in, did not have answers and even gave out incorrect information.

Met a very hostile front desk assistant who yelled at me for trying to use the coffee machine.

The sauna cost extra and the hot tub was a luke warm pool. They make you reserve a spot but then let anyone down anyways. They charge a premium for certain hours which was totally absurd.

A formal complaint lodged with the manager went nowhere. I would not stay here again nor recommend it to anyone.

10/10

Exceptional

15 Jan 2018

Verified traveler

Beautiful Hotel, excellent staff, fantastic stay

We are a family of 4 and needed an unexpected stay, booked this hotel and were very pleasantly surprised, the rooms where amazing (2 bedrooms, sitting room with kitchen, bathroom and wc). Although it is outside direct reach to any ski-slopes, shops or restaurants, the bus and train stop on their doorstep and it will only take 5 min to Argentiere or 10min to Chamonix. It was more convenient than expected.
The staff were amazing, patient and had a lot of information. It was clean, fresh, modern and quiet. Our kids had no problem falling asleep in this hotel. Although there are no dining facilities in the hotel apart from breakfast, the staff were very helpful in advising where to go. Buy some shopping on the way up and you will be sorted, also Argentiere has supermarket for further needs.

We would definitely recommend this Hotel to other people.

Family

10/10

Exceptional

26 Jul 2017

Verified traveler

A great new Apartment hotel

A brand new apartment hotel, the apartment with a small kitchen fully equipt , has a nice terrace with a view to the mountains . At the hotel there is a small heated swimming pool and a small spa and a children's club . A great place for families with children . Notice that you have to leave the apartment clean or you will be charged for cleanup

Family

8/10

Excellent

28 May 2026

Lucie

La qualité de la chambre n'est pas satisfaisante. En sous-lit, il y a des poussières! En tant que personne qui souffre de problèmes respiratoires! Il nous faut faire le balayage par nous-mêmes!
L'accueil est excellent de la part du personnel. On peut espérer mieux pour le prix du petit-déjeuner! La piscine est agréable, mais les gens n'ont pas toujours respecté les règles d'hygiène!

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Caroline

L’emplacement d’où on pouvait tout faire en transports en commun, vue sur aiguille du midi, matériel de cuisine complet
L’amabilité du personnel

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Hennebois

Literie très confortable. Salle de bain agréable avec baignoire et eau bien chaude. Bonne insonorisation.
Par contre quasi aucun rangement et les pieds des chaises de l appartement ne sont pas bien fixés... Donc un vrai risque de chute

Partner

10/10

Exceptional

31 Dec 2025

Munever

L'appartement était parfait. Le personnel très sympathique et toujours souriant, avec des bons conseils. Nous avons aussi profité de la piscine. Et la gare a proximité était un plus !
C'était parfait !

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Christophe

Appartement propre et très confortable.
Seul bémol la proximité avec les rails.
De plus, rseau wifi très faible.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Kathinka

Nice place

Nice place with good breakfast and pool. Note it’s more of a lodge style place and not a regular hotel. You’ll need a car to reach most places in Chamonix centre and most lifts, we had a rental and did not check out any buses.
Good value for money - Chamonix-style.

Friends_and_family Family

10/10

Exceptional

26 Jan 2025

Florian

Très bien

Très bien

Friends_and_family Family

8/10

Excellent

26 Jan 2025

BRAS

Sympa

10/10

Exceptional

18 Jan 2025

Marcus

Christmas ski trip

Superbra hotell i Chamonix. Lite utanför men bra transportmöjligheter med buss och tåg till alla kabinbanor. Härlig frukost. Mkt rent. Härlig utomhuspool som tillät snöbad.

Friends_and_family Family

8/10

Excellent

05 Jan 2025

Marco

La nostra esperienza all’Odalys residence.

Eravamo in famiglia quattro persone ed eravamo venuti lì a sciare una settimana è stato molto confortevole tranne forse per lo spazio un po’ ridotto e però per i mezzi era molto buono perché consentiva gratuitamente i biglietti del treno. Però si consiglia di non arrivare prima delle cinque perché non viene data la camera.

Friends_and_family Family

8/10

Excellent

27 Jul 2024

Tommy Hans Christer

Friendly staff, neat and clean. Nice pool.

Leisure Family

8/10

Excellent

13 Jun 2024

JEONGYOUNG

가격대비 가성비 최고의 호텔

가격 대비 가성비 최고의 호텔입니다. 커피 캡슐은 한번만 채워 주는 점이나 쓰레기 및 청소를 해야하는 번거로운 부분이 있지만, 가볍게 음식을 해서 먹을 수도 있고, 무료 주차나 무료 와이파이를 제공하고, 샤모니에서 사용할 수 있는 교통권을 제공하는 점은 훌륭합니다. 전반적으로 친절하고, 시설도 깨끗하고 샤모니 시내에서 기차로 2 정거장 차이로 가까운 편입니다. 다음에 다시 샤모니를 방문한다면 고민없이 선택할 숙소입니다. 강력 추천합니다.

Friends_and_family Family

10/10

Exceptional

22 May 2024

Bernard

Séjour au TOP

Du début à la fin, notre séjour c’est très bien passé.
L’accueil au top, l’appartement très propre et très confortable. Nous avons pu profiter de la piscine.
La résidence est proche de la gare où nous avons pu prendre le train/navette pour nous rendre à Chamonix ainsi qu’à nos différents points de départs de randonnée…
Nous recommandons !!!

Friends_and_family Family

10/10

Exceptional

25 Apr 2024

Philippe

Personnel à l'accueil au top logement très bien et belle piscine

Leisure Partner

10/10

Exceptional

03 Feb 2024

Verified traveler

Wir kommen gerne wieder.

Wir waren eine Woche hier und sind sehr zufrieden. Die Tiefgarage ist sehr praktisch. Pool und Sauna sind super. Der Steinboden war ein bisschen kalt. Hier würde ich dem Hotel empfehlen „Hausschuhen“ zu verteilen. Das Personal ist sehr freundlich. Das Bett war für uns leider zu hart.

Friends_and_family Family

10/10

Exceptional

10 Oct 2023

Lazaro

Beautiful hotel near the city center.

Leisure Family_with_children

8/10

Excellent

01 Oct 2023

Damaris

Komfortable Unterkunft an super Lage

Online-Check-in war sehr effizient, Code fürs Parking sowie Zimmernummer wurden am Anreisetag per SMS mitgeteilt. Die Wohnung und auch die Küche ist gut ausgestattet. Die Lage direkt neben dem Bahnhof und einer Bushaltestelle ist perfekt für Aktivitäten in der Region. Der Pool ist etwas klein, mehr zum Planschen als zum Schwimmen.

Friends_and_family Friends

8/10

Excellent

28 Sep 2023

Giorgio

Buona struttura anche se da migliorare nelle finiture degli appartamenti. buona accoglienza e eccellente personale alla reception.

8/10

Excellent

26 Sep 2023

Kristina Annett

Zentrale Lage, Brötchenservice, mit Hund super

Leisure Pet

10/10

Exceptional

02 Feb 2023

Nadejda

On a passé un très bon séjour, et on va revenir avec plaisir le prochain fois.

Friends_and_family Family

8/10

Excellent

17 Jul 2022

Juergen

Ideal zum Wandern am Mont Blanc.

Schönes Appartment mit kompletter Küchenausstattung. Leider etwas laut, weil das Zimmer zur Durchgangsstrasse lag und Fenster nicht schalldicht waren. Klimaanlage vorhanden, aber mit Geräuschentwicklung. Schöner warmer Pool, leider nur bis 19:00 Uhr. Wellness kostet extra.
Lage ideal zum Bahnhof max. 2 min mit schneller Bahnverbindugn in das gesamte Tal.

Partner

8/10

Excellent

05 Jul 2022

Verified traveler

Alles super. Nur leider keine wallbox für Elektroautos. Pool nur bis 19:00 offen. Kommen gerne wieder.

Partner

8/10

Excellent

02 Jan 2022

philippe

Chamonix super séjour

Nous avons passé un très bon moment
Près des pistes le bus devant l’hôtel

Partner

10/10

Exceptional

15 Aug 2021

Peggy

Très bon séjour

Résidence récente bien équipée. Un peu éloignée du centre de chamonix, mais très accessible avec le train et le bus. Parking en sous sol, wifi efficient et service de boulangerie le matin bien pratique.
Le personnel est très aimable.

Friends_and_family Family

10/10

Exceptional

25 Jul 2021

fabrice

Magifique sejour
Bien situé pres des transports en commun.
Bel appartement bien équipé
Belle piscine avec vue sur les montagnes
Petit bemol : trop de monde à la piscine

Friends_and_family Family

10/10

Exceptional

05 Oct 2020

Vanessa

Super place je recommende a tous.

Partner

10/10

Exceptional

23 Sep 2020

Aline

Accueil excellent, chambre très propre et agréable.
Bonne situation géographique.

Leisure

6/10

Pleasant

23 Feb 2020

Lasse Vilhelm

Kommer nok ikke tilbake

Hyggelig betjening og imøtekommende. Rommet ser klart bedre ut på bildene enn i virkeligheten. Meget harde senger. Om du har ryggplager bør du ikke bestille her. Du leier i praksis en leilighet som du må ordne selv. Ikke eksisterende Wi-Fi som er poengtert ved flere andre anmeldelser. Dette burde være selvfølge i 2020!! Vedrørende kjøkkenutstyr mangler det ex stekespade og stekepannene er skjeve. Fint vedrørende parkering og skibod. Lett iht kommunikasjon til bakker og by. Kan bestilles baguetter til egen frokost i resepsjonen. Obs: du må selv vaske etter deg og ha inspeksjon. Dette burde vært inkluderende i prisen.

Friends_and_family Family

10/10

Exceptional

06 Jul 2019

Hanne

Skønt sted

Fantastisk sted, dog lidt larm fra vejen.

Family

8/10

Excellent

31 Mar 2019

Verified traveler

Chambres modernes et propres, déjeuner bon également.
Piscine très agréable. Penser à prendre des chaussures et un peignoir pour aller à la piscine car l’hotel N’en fournit pas et il fait froid dans le couloir.
L’alarme incendie s’est enclenchée à 5h du matin...fausse alerte heureusement, mais du coup c’etait moyen pour le repos de nos jeunes enfants et nous-mêmes...! Lors du check-out j’ai demandé s’ils allaient faire un geste, car aucune explication ni excuse ne nous ont été données sur cette alarme et le réceptionniste m’a dit qu’il fallait parler avec la direction. J’ai évidemment accepté, et le responsable n’était pas très content de la demande, me disant qu’il préférait des fausses alertes plutôt que tout l’hôtel brûle (je ne vois pas très bien le rapport avec ma demande)... il a néanmoins fini par nous offrir un rabais de 50% sur le déjeuner, c’est au moins un geste de principe.
Dans l’ensemble très bien pour notre groupe de 13 personnes et nous y retournerions.

Leisure

10/10

Exceptional

03 Mar 2019

Verified traveler

on a beaucoup aime la residence, pratique parking au sous sol. les enfants ont adore la piscine. le personnel est gentil. on recommande.

Leisure Family_with_children

8/10

Excellent

03 Mar 2019

daniele

Bel soggiorno. Tornerei nuovamente