Mantra Macarthur Canberra

10/10

Exceptional

10 Mar 2026

Kaori

Extremely convenient, right close to the Light Rail station.

Self

10/10

Exceptional

06 Mar 2026

on yee

Good

10/10

Exceptional

02 Mar 2026

Tarundeep

Good decent budget hotel

Friends_and_family Friends

6/10

Pleasant

28 Feb 2026

Miranda

The staff at Reception was friendly and helpful putting us on the same floor as other family members. We checked in a room in which the TV and safe did not work. A friendly staff member spent half and hour trying to fix the TV but failed to do so. We were moved to another room. The TV worked but the safe did not. Another technician came and simply put new batteries in the safe and solved the issue. I later learned from the other family member that the safe in their room did not work either. We were frustrated a lot of time was wasted in fixing two very basic items in our room.

Family

10/10

Exceptional

23 Feb 2026

Jillian

Great helpful staff and clean room

Family_with_children

6/10

Pleasant

23 Feb 2026

Christine

Free parking
Cutlery & dishes in room
Microwave

Partner

8/10

Excellent

19 Feb 2026

Alex

All good

10/10

Exceptional

18 Feb 2026

Natalie

Great stay overall.
The check-in and check-out process was quick and seamless, which made everything so easy. The rooms were clean and well presented, and the staff were friendly and welcoming throughout our stay. The location was also just 10 minutes max to the city centre, making it super convenient. It was a really pleasant experience and we would happily stay again!

Partner

8/10

Excellent

16 Feb 2026

Cheryl

Good

10/10

Exceptional

08 Feb 2026

Milka

The location is ideal - close to the airport and restaurants are only a very short drive away. The room was very clean and tidy. Staff were friendly and helpful. The restaurant within the hotel was handy and had delicious food as well. I had a very pleasant experience and would happily stay there again.

Leisure Family

8/10

Excellent

29 Jan 2026

Kutbuddin

Clean Rooms and polite staff

Leisure Family

8/10

Excellent

24 Jan 2026

Debra

The room was very clean

Leisure Partner

8/10

Excellent

15 Jan 2026

Tam

Parking $15.00 per day
Room ok
Staff good
AC GOOD

Business Self

10/10

Exceptional

08 Jan 2026

Michael

Great property. Large room. Well appointed and clean. Canberra light rail station directly opposite which is convenient. Perhaps it's a little too far to walk to Civic, but it would be manageable if time permits.

Secure undercover parking is offered for fifteen per night, which is pretty reasonable for Canberra I think?

Only negative was breakfast shuts at 0930 and check-out is at 1000. Both seem a little early?

Also the breakfast (bacon, eggs, sausages) were all quite cold.

But all in all, it's a pretty good newer property for Canberra.

Business_and_leisure Self

8/10

Excellent

01 Jan 2026

Adrian

Staff very friendly accomodating and corteous

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Jack

The staff was courteous. The room is clean. The bathroom is spacious. The rubbish bin is too small. The parking is not easy.

Leisure Self

6/10

Pleasant

15 Dec 2025

Rhiannon

stain on the floor and nothing in the mini fridge and lack of information like the lights

4/10

Poor

14 Dec 2025

Kate

Sticky side tables, milk in the fridge was open & off. Poor signage for parking which was full.

Leisure Family

6/10

Pleasant

04 Dec 2025

Glenn

Room was okay. The charging for parking, breakfast was paid for through Expedia and then not provided so had ot pay again.

Business_and_leisure Family_with_children

6/10

Pleasant

04 Dec 2025

Steve

Bathroom shower had mould
Shower recess had no soap
Restaurant service average
Restaurant food extremely average
Restaurant food was 5 star price with 2-3 star quality
Parking extremely inconvenient

Business Self

10/10

Exceptional

30 Nov 2025

Garth

The only thing missing in the area was cafes.

Leisure Self

10/10

Exceptional

30 Nov 2025

Aaron

Nice and quiet, clean room and close to everything.

Business

6/10

Pleasant

27 Nov 2025

Ryan

No chrome cast no way to miirror your phone. Rooms are stuck in 1990s standard

4/10

Poor

09 Nov 2025

Naser

Not very good and warm welcoming experience.

8/10

Excellent

31 Oct 2025

Brett

Bathroom could be cleaner, parking was an extra cost, otherwise good

Business_and_leisure Family

10/10

Exceptional

26 Oct 2025

Sharon

So clean and comfortable.

Self

6/10

Pleasant

14 Oct 2025

Holly

Staff were very friendly and accommodating but unfortunately it is very evident that management are going overboard in cost cutting. Our fridge was set to barely below room temperature which was frankly a health hazard. Three rolls of toilet paper and three towels for two people for four nights is not adequate provision. Yes we could go down and get more at reception but it's far nicer to just be provided with those things than having to walk through the hotel with an arm full of toiletries. I note there were no sanitary bags provided or shower caps. Not a deal breaker but had I known I would have brought my own. I assumed those things were standard? One thing that upset us was the lack of fresh air in the room (another cost cutting measure?), it was difficult to get any sleep as it became stuffy and hot which meant we had to turn the air con on but then had to turn it off again, then it became too cold with it blowing on us so we couldn't settle. The other thing was the website said we were getting two twin beds which we took to meaning two double beds but we were given two singles. The location of the hotel is great, three stops down the tram line to Civic which connects you to the rest of the transport network. Reception is 24 hr which was most appreciated. Please just look after your guests a bit more as the little things that make going to a hotel special make all the difference. Little biscuits after a long trip, a couple of bottles of shampoo and conditioner etc.

6/10

Pleasant

12 Oct 2025

Ernest

On site parking an issue and nothing within walking distance nearby.

8/10

Excellent

04 Oct 2025

Renato

Parking is not free for guests

Leisure Partner

10/10

Exceptional

04 Oct 2025

Nahid

Nice room but a bit small and basic

10/10

Exceptional

21 Sep 2025

Danny

Large room. Close to light rail

Leisure Family

10/10

Exceptional

21 Sep 2025

Belinda

Great location and staff!

Great accommodation and fantastic location!

Partner

10/10

Exceptional

21 Sep 2025

John

Very friendly and efficient check in. Much appreciated after a long drive.

Leisure Self

10/10

Exceptional

20 Sep 2025

Julie

Comfortabl stay

Leisure Partner

8/10

Excellent

20 Sep 2025

Julius

Problems with Wi-Fi at the beginning.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Tina

Lovely hotel, close to tram and all major sites. Rooms were very clean, comfortable bed and quiet.

Leisure Family

6/10

Pleasant

18 Sep 2025

Dania

Wifi was not working, no variety in breakfast, did not change towels and provide fresh ones the next day

Leisure Partner

8/10

Excellent

31 Aug 2025

Bradley

Topo short a stay to assess in more detail.

8/10

Excellent

29 Aug 2025

Yen-Hua

Wonderful

It is so good and nice to stay here.

Business

6/10

Pleasant

21 Aug 2025

Jacqueline

This property is average. Nothing special, plus extra to park the car, unless you park out in the street.

Leisure

6/10

Pleasant

10 Aug 2025

Andy

The bathroom was shockingly dirty,
The walls in the room need a once over....

Business Partner

4/10

Poor

10 Aug 2025

Eric

Cleanness is a big issue. Just some examples: dusty hairdryer, kettle with smudges, one mug showing residues at bottom. Considering this is Mantra, it is not acceptable.

Leisure Family_with_children

6/10

Pleasant

04 Aug 2025

Natalia

Disappointing Stay — Needs Improvement

I was quite let down by my recent stay at this hotel. While the location was convenient, the cleanliness of the room left much to be desired. The bathroom had visible mold, and the shampoo and conditioner bottles were already emptied when we arrived — which felt careless and unhygienic.

One of the biggest surprises was discovering that room service came with an extra fee, which wasn’t clearly stated in the reservation. Coming back at night to find the bed unmade and the room untouched was frustrating, especially since we assumed basic housekeeping was included.

Overall, the experience didn’t meet expectations, and I hope the hotel takes steps to improve both its cleanliness standards and communication around services.

Leisure Family

10/10

Exceptional

23 Jul 2025

Angela

Surprisingly quiet considering its proximity to Northbourne Ave. Underground parking was also available. Limited area to park while checking in - I had to park just around the corner but it was only 100 metres.

Leisure Self

10/10

Exceptional

19 Jul 2025

Janelle

Great location great staff and bed was really comfortable

Leisure Partner

10/10

Exceptional

16 Jul 2025

Jennifer

Good breakfast and nice and clean facilities

Leisure Self

10/10

Exceptional

16 Jul 2025

Georgi

Hassle free experience. Easy parking

Self

10/10

Exceptional

12 Jul 2025

Michael

I found the property to be very clean and quite a convenient location. Parking was reasonably priced. I had a great one night stay.

Leisure Self

6/10

Pleasant

22 Jun 2025

Ricky

Near the train station

Business_and_leisure Self

6/10

Pleasant

14 Jun 2025

Heather Bloem

The property was in a convenient location, close to Gio Stadium, which is where we wanted to go. There was also a tram on the corner for travel into the city.
The receptionist was lovely but the communication about parking was not issued clearly. Even though there was signage in the lift, this used jargon that was not clearly understandable. If car park was full we were told to park in the street for free. Driving around in the cold & dark trying to find parking was horrible. We could see lots of No Parking signs so therefore didn't park there. Upon reading signs in the daylight we could see that we could have parked there overnight & weekends. This should have been communicated to us.
We were asked if we would like our room serviced the next morning to which i said yes. When returning from our day out we found fresh towels but used towels left behind, an unmade bed, our trash bag emptied but left sitting on the counter and our used glasses just put on the tea & coffee tray. Very disappointed with this service!

Leisure Partner

6/10

Pleasant

09 Jun 2025

Janette

Average stay. Inadequate heating function control in our room and zero instruction manual available for heating and no extra pillows or

8/10

Excellent

27 May 2025

Ron

Didn't like the parking set-up. Not convenient for someone who has mobility problems

8/10

Excellent

16 May 2025

Julie

The cleaners did not provide us with what we requested.

10/10

Exceptional

10 May 2025

XARINTZIN JESICA

Excellent option if you are travelling for business, the staff was kind and very helpful.

8/10

Excellent

08 May 2025

Julian

Kxkxkx

6/10

Pleasant

01 May 2025

Robert

The staff were helpful this property was two far from the cbd parking was expensive and not easy had to park in another building

Leisure Partner

10/10

Exceptional

26 Apr 2025

Gabby

great location and stay

6/10

Pleasant

23 Apr 2025

Stephen

We stayed here because the Expedia information said EV charging was available. Charging has been broken for months which was a disappointment. Also there were damaged curtains which was a bit of a put off. On the positive side very friendly staff and bed was great. Hotel is very convenient for tram to city

Leisure Partner

6/10

Pleasant

20 Apr 2025

Michael

Price was good but EV charger was a key reason we stayed there and it wasn’t working. Should not be listed as a feature unless functional. Room has damaged plaster and stains on the curtains. Was ok, nothing brilliant but the price was right.

Leisure Family

8/10

Excellent

16 Apr 2025

Kate

Clean, great location.
Bathroom is frustrating with the layout but otherwise a great stay.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Michaela

Clean, convenient, well priced

Business_and_leisure Self

6/10

Pleasant

17 Mar 2025

Peter

Only space for clothes is a couple of hangers, NO draw space.
Double bed is two singles pushed together with just a sheet covering them. You may as well just have two singles because you can't sleep in the middle of the bed.
Huge whole in curtain. I had no housekeeping, but to do dishes, no drain plug and no tea towel to dry with. Very Poor. Won't be staying here again.

Business_and_leisure Self

6/10

Pleasant

17 Mar 2025

Manny

Booked 2 rooms and reception could only find one booking when we arrived. Eventually sorted it out but not the best start after a long drive. Average all round for the price paid.

Business_and_leisure Family

6/10

Pleasant

06 Mar 2025

Bede

The receptionist rushed through information at check-on so fast I could hardly understand her. The breakfast was not worth $ 23 - one particular problem was that there was only one toaster and it took a long time just to half heat - not properly toast - the bread.

Leisure Family

10/10

Exceptional

05 Mar 2025

Brent David

Nice quiet clean hotel. The area around the hotel is clean & quiet & safe as well. Lots of dining options not to far from the hotel. Attractions are not to far away either.

Leisure Self

8/10

Excellent

24 Feb 2025

Kristin

Close to cbd, helpful staff.
Parking is seperate to the building so unpacking and packing car you had to bring car to the hotel front which wasn’t far.
Hotel room - TV was not programmed in and couldn’t use it; mini fridge in room, the door had been left ajar freezer was frozen over and fridge door was unable to be closed so could not use mini fridge to keep anything cool.

Leisure Family

6/10

Pleasant

13 Feb 2025

Pamela Marion

A private feel in that you do not pass reception on entry and exit.
Does not have its own carpark. Parking is awkward and problematic. Moving a car after 2 hours gives a homelessness feel.
Making here possibly suitable for the carless, short stay, business person only.

Leisure

6/10

Pleasant

07 Feb 2025

Davina

It was convenient for what i needed. However, apart from that I wasn't thrilled.
My sheets had holes in them, there was no utensils at all, only a icy pole stick for the coffee. I had to buy cutlery at the supermarket. The carpet was stained and there was hair in the drain.
Overall, I probably wouldn't stay again.

Business Self

8/10

Excellent

05 Feb 2025

Sara

The staff were great i had a sore leg and they accommodated with helping in any way thay could.

Business_and_leisure

10/10

Exceptional

27 Jan 2025

Francis known as Frank

A good stay at a good place

My stay eas good and having a room on the 6th floor was good because I did nit hear noisecwhich would be experienced on lower floors. Thank you

Self

8/10

Excellent

26 Jan 2025

ian

It was clean and easy to get around close to the light rail

Leisure Family

10/10

Exceptional

21 Jan 2025

MARK

Great place to stay

Leisure Friends

8/10

Excellent

19 Jan 2025

Verified traveler

The hotel was good. It was very quiet. The only negative was no room housekeeping was done for 1 day and my room had no body wash left. However once I notified reception they quickly resolved it.

Self

6/10

Pleasant

18 Jan 2025

Andrew

The first room was clean but very small. The door to the bathroom and the door to the shower collided and you couldn’t easily place a bath mat on the floor. We stayed there again two nights later. The second room was more spacious and had a lovely view but we needed to ask for the air conditioning to be turned on and for a remote to operate the TV. The restaurant was closed in the evening and breakfast was expensive and minimal. It felt like the property had gone into skeleton staff in early January. I enjoyed using the gym.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Esmatullah

Was very comfortable

6/10

Pleasant

10 Dec 2024

Nicholas

The property was dirty, the floor of the lobby was littered with dead christmas beetles, and wasn’t cleaned regularly at all (the same dead bugs were there for over 24 hours, multiple times)

The shower was stained, and the shampoo, body wash, and condition were empty.

The provided spoon and mugs for coffee and tea were not cleaned properly, the spoon had visible water / dirt marks, and the mugs had lines inside of them as if they were already used.

Outside of this, the property was located close to the light rail thus giving easy access to the cbd.

Leisure Partner

6/10

Pleasant

06 Dec 2024

Michael

Requested accessible/disability room via expedia. Was not communicated to hotel and was charged extra upon arrival for a wheelchair friendly room. Do better!

Leisure Partner

8/10

Excellent

27 Nov 2024

Peter

Excellent location in terms of public transport access to the city with the light rail across the road from the hotel

Leisure Self

10/10

Exceptional

24 Nov 2024

Vicki

Had a great time

8/10

Excellent

23 Nov 2024

Maryann

It was clean, quite and safe
Dinning options were not available nor was the bar.
Afternoon safe didn’t give me a chance to ask why. Apparently will be open in a week or so

It was quite inconvenient being a woman travelling on my own I had to walk 1.5km to nearest restaurant
Taxi back as I didn’t want to risk walking on my own in the dark.
Morning staff was much more helpful

Leisure Self

6/10

Pleasant

11 Nov 2024

Bill

No Foxtel as advertised & only some TV channels. Light in bathroom kept turning off by itself at odd times. Stayed 1 night & supposed to be charged $15 for parking- was charged $75 (had to contact them after receiving invoice for refund) No welcome folder in room to advise services etc

Leisure Partner

8/10

Excellent

03 Nov 2024

Ramkumar

In general, good. A dental kit can be provided in the room.

Leisure Partner

6/10

Pleasant

27 Oct 2024

Prudence

Really needed 2 pillows

10/10

Exceptional

27 Oct 2024

Ankie

The hotel is in a good location, the rooms were clean and the staff was very helpful

Leisure Family

8/10

Excellent

14 Oct 2024

Royce

this was our holiday room while we toured canberra, it was good enough for us, clean, tidy, shower worked great,

Leisure Partner

10/10

Exceptional

12 Oct 2024

John

Good transport links

Leisure Self

6/10

Pleasant

10 Oct 2024

Jacqueline

Unfortunately there was no evening dinner available. Room was very small for the cost
No additional pillows or blankets in the room
No air conditioning working did have a small fan heater however the smell from it when running was bad.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Helen

Good service

Leisure Family

8/10

Excellent

06 Oct 2024

Peter

Was generally good, parking a bit of an issue - hard to get a spot out the front to drop and collect bags

Leisure Partner

10/10

Exceptional

03 Oct 2024

JOHN

It was very convenient for everything to do while staying in Canberra.

Leisure Partner

2/10

Poor

24 Sep 2024

Suresh

Had the worst night sleep at this Mantra. Windows aren’t double glazed so I could hear every car driving past and I was on the 8th floor. Never again

Leisure Family_with_children

6/10

Pleasant

21 Sep 2024

Linda

Great having car park space no in house dining Restaurant not walking distance

Leisure Family

10/10

Exceptional

16 Sep 2024

Bryan

A

Leisure Self

10/10

Exceptional

12 Sep 2024

Esther

Last minute stay

Leisure Self

10/10

Exceptional

08 Sep 2024

Stephen

This was my first stay at the Mantra MacArthur. It was great value for money, walking distance to Ainslie and Braddon, and next to a light rail station to access the city. My only quibble is that there was no table for setting up a laptop for those who need to. I'll stay here again.

Business

6/10

Pleasant

24 Aug 2024

Ashley

Bed sheets had a large brown stain on them. The windows were absolutely filthy. The exterior of the building was absolutely atrocious. And we were not informed prior of the construction works right next door.

Leisure Partner

4/10

Poor

08 Aug 2024

Dr Anna

The room was very basic and dusty

10/10

Exceptional

31 Jul 2024

Mark

Excellent room. Quiet and comfortable. Would stay there again. Only thing the room needs is a toaster and cutlery so you don’t have to buy breakfast everyday. (Has a kettle,coffee,tea) Close to ANU and Shops. Underground parking. Easy to find.

Leisure Self

10/10

Exceptional

24 Jul 2024

Feras

Very good stay

Business Friends

8/10

Excellent

19 Jul 2024

Greg

Convenient site