Name: White Hills Resort
Address: Qesm Sharm Ash Sheikh, Sharks Bay, EG

White Hills Resort

Sharm el Sheikh -Dahab · Egypt

Qesm Sharm Ash SheikhView location

50 reviews shown

6/10

Pleasant

02 Jul 2026

yousef

It was a good experience but not a great one

Friends

10/10

Exceptional

09 Jun 2026

bahareh

The hotel has a great location, friendly staff, and beautiful facilities. However, I was disappointed that the room did not have a proper closet or enough storage space for clothes and luggage, which made our stay less comfortable. Overall, it was a pleasant experience, but adding adequate closet space would greatly improve the rooms.

Family_with_children

10/10

Exceptional

19 Apr 2026

ROBERT

the staff were always very attentive and engaging . specially the beach waiters in the heat loved the dj events and the vibe. the shows across the road at Taj Avenue were really good events,

Partner

6/10

Pleasant

16 Apr 2026

John

A three star review for this hotel might seem to go against the grain, as the rooms were beautiful, the individual staff very friendly and helpful and the hotel spotlessly clean. However, I made multiple attempts to contact the hotel before our trip and never received a response, which I did not find to be acceptable. Our check in process was not very smooth and rushed and a couple of times we were shown to previously used tables only to be sat down and have them cleaned there and then with crumbs brushed off the table on to us. I don’t find those issues becoming of a 5 star hotel, hence, the mark down on my rating. The food in the individually booked restaurants was very good, but I found the buffet food not quite as good as I would have hoped. The food and staff at the beach restaurant were excellent, as was the team running the scuba diving centre. I did try to address my concerns while I was at the hotel, but felt like I received excuses rather than solutions. Maybe because of the size of the operation, the ability to look after an individual guest issue is lost somewhat, but my expectations for a 5 star hotel are to be wowed, not brushed off. I was promised by the manager that we would leave after our stay thinking it was a 7 star hotel. Unfortunately this was not the case and instead we left thinking we had significantly overpaid for what we were hoping was going was going to be a holiday of a lifetime experience in a 5 star setting.

Family_with_children

4/10

Poor

11 Mar 2026

Rohan

We stayed five nights at this resort. The grounds are very nice and well maintained, and the beach and outdoor areas are attractive.

Unfortunately the rest of the experience did not live up to the five-star standard advertised. The rooms appear to be finished with fairly low-quality materials – our first room had cracked tiles, scuffed furniture, and poorly finished bathroom surfaces. Parts of the resort are extremely loud and we had to move rooms after the first night due to excessive music volumes played late at night.

Be wary of buffet food that appears to have been sitting out for some time, as this caused illness during our stay. Though Sandeep in the Indian restaurant cooked nice fresh, well made food.

Later in the trip we also had no running water in our room for most of a day due to a broken pipe and had to move rooms again late in the evening.

Service overall was inconsistent and often sub-par, especially at reception. That said, Islam at the front desk was excellent and very helpful when dealing with our room change. There were also some excellent staff in the restaurants/beach.

Overall, while the grounds are beautiful, the room quality, maintenance and service fell well short of what we would expect from a luxury five-star resort. Hotel gave us some token gestures and asked us to sign a form to say we wouldn’t leave a negative review.

Partner

8/10

Excellent

07 Mar 2026

Yehuda

Great attentive staff, clean large rooms

Family_with_children

10/10

Exceptional

02 Mar 2026

Alex

Lovely warm pools
Delicious food throughout
Particularly enjoyed the Seafood restaurant on the beach
AbdelRamid was excellent in the buffet restaurant
Highly recommended 🙏

10/10

Exceptional

28 Feb 2026

Ugochi

I had an amazing experience. When they say welcome room, they really mean it

Partner

10/10

Exceptional

12 Feb 2026

RAMY

‏Every thing was perfect from stuff to the room and the food also was very delicious can’t fault it.
Highly recommend it and we are definitely going back again in the future.

Partner

2/10

Poor

11 Feb 2026

Ozgur

Terrible dirty rooms. Dirty pools. Unprofessional staff overall.

10/10

Exceptional

27 Jan 2026

Samantha

The staff at the posh club were outstanding. Very attentive and friendly. Nothing was too much trouble. Food at Le Posh was excellent. We didn’t try the other restaurants on site.

Special mention to Talal who was tasked with looking after us ☺️

The hotel is gorgeous and clean. We booked a swim up suite which had views of the sea.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Fadekemi

Amazing everything was amazing I didn’t want to leave will definitely be back

Leisure Friends

8/10

Excellent

04 Jan 2026

William

The premises were totally spotless and clean.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Annie

Great

10/10

Exceptional

18 Dec 2025

Hao

We stayed in junior swim-up with posh club, check in/out time can be very generous for pc. Bedding was good, so was the room, staffs were super nice and friendly. We tried posh club and indian restaurant, they're both good, but I love indian food more. Buffet was good but not quite my type. Our bulter EI Sayed was very helpful. Great staffs in mini disco, my son enjoyed it a lot!

Leisure Family

8/10

Excellent

23 Nov 2025

Olanrewaju

Room was satisfactory

Partner

10/10

Exceptional

16 Nov 2025

Shahin

Great staff and good management. They were extremely professional

Leisure Partner

10/10

Exceptional

14 Nov 2025

Feifei

friendly staff

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

valerie

Super clean hotel, staff is amazing.
Only thing, the pools are due for maintenance. They are clean, but the paint is like running off so it is visually unpleasing

10/10

Exceptional

28 Oct 2025

George

Everything was perfec

10/10

Exceptional

16 Oct 2025

Bowen

We were are the posh club and our butler was El Sayed. And the staff Iassac also very kind and helpful. We had a wonderful stay

Partner

6/10

Pleasant

03 Oct 2025

NAIROOZ

Pool is fine; they have a children's pool also. The staff are polite, but the cleanliness is poor. The pedicure isn't the best, but the food is good.

Leisure Family_with_children

2/10

Poor

15 Aug 2025

Sara

I will never book here again due to several issues that negatively impacted my vacation. However, the biggest disappointment was the unprofessional and rude behavior of the reception staff. They clearly lacked knowledge and didn't seem to know what they were doing. I wouldn't recommend this place.

10/10

Exceptional

09 Aug 2025

loai

For overall it was excellent also the food is tasty the service or it was ready we have everything to do when you ask anything unless they have a question that Rome was very very cleanest the hotel is very luxury and also I think one of the best in the charm and on the older one

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Hassan

Very good deal

2/10

Poor

31 Jul 2025

Pedro

I got an extra charge

Leisure Partner

6/10

Pleasant

06 Jul 2025

jwan

The food and the people at the restaurants are great but the security outside and the housekeeping is the worst

Leisure Partner

10/10

Exceptional

24 May 2025

Amanda

Amazing staff, so helpful and attentive. Music at the beach and pool got a little too much by the end but fine if you like a party lol. Lovely room and dining options, beach area is perfect, but the staff are what really make the whole experience amazing.

Leisure Partner

10/10

Exceptional

24 May 2025

Latifat Adeola

Amazing resort with all inclusive service. Best resort I’ve been to so far! I’ll definitely call again! Their staffs were the best in the world!

4/10

Poor

12 May 2025

Gerta

Disappointing Experience – Not Worth the Price

This resort is significantly overpriced compared to others that offer similar or better services for less than half the cost. The staff were not particularly helpful or accommodating when issues arose, which made the stay even more frustrating.

The beach is not a true sandy beach, so if you're not a strong swimmer, you're basically stuck using the crowded pools full of children. On top of that, ongoing construction made the area noisy and certain facilities were unavailable, which was never mentioned beforehand.

The only entertainment on evenings was some music (same songs every day) with some girls dancing. Very poor so we ended up going to bed after dinner because nothing to do around.

The food was a major letdown — repetitive and of very poor quality. It felt like the same uninspired options were served every single day.

Overall, I left feeling confused about the high price tag. It certainly didn’t reflect the value or experience. I would NOT return and cannot recommend this resort.

10/10

Exceptional

04 May 2025

Emefa

Excellent customer service. The staff is well trained and mannered.

Leisure Partner

10/10

Exceptional

12 Apr 2025

Ibrhimg

No.1 for me

I've stayed at many luxury hotels around the world, but White Hills truly stands out. Honestly, it’s even better than Rixos Sharm – and that says a lot.

The service? Just wow.
From the moment we arrived until check-out, everything was perfect.
Huge shoutout to the amazing front desk team – Hamza, Gamal, and Mohamed – for their warm welcome and outstanding care.

In the dining area, Ahmad, Shadi, and Fadi were beyond professional – always smiling, attentive, and making sure we had everything we needed.

And by the pool, Mohamed and Mahmoud kept the vibe alive – super friendly and always around to help with a smile.

This place is not just a hotel – it's an experience. Can’t wait to come back!

Partner

8/10

Excellent

12 Mar 2025

Mark

Great hotel and great staff just lacked things to do . Ideal fly and flop holiday

Leisure Friends

10/10

Exceptional

10 Mar 2025

Amanda

Truly wonderful

I travelled here as a woman alone so was a bit nervous. I’ve been looked after so much. The staff are absolutely wonderful and go over and above to help you. I will be returning to this hotel! I can’t thank people enough for looking after me.

Self

10/10

Exceptional

04 Mar 2025

Ross

Absolutley unreal stay! Was blown away by the hotel, the staff & Sharm El Sheik. Will defo be coming back

Leisure Partner

10/10

Exceptional

03 Mar 2025

Abdulhamid

Partner

10/10

Exceptional

02 Mar 2025

Megi

It was a great experience . The stuff was perfect and i cant wait to return there ♥️

Leisure Partner

6/10

Pleasant

25 Feb 2025

Abdul-Rehman

Resort was nice however improvements can be made on offer of non alcoholic drinks like zero or diet drinks, some resorts offer food 24/7, at white hills it was only at buffet or restaurant during there times or poolside bars which had limited items and you couldn't take snacks to your room. The service by some staff was excellent Mohamed made my stay great and was so helpful, some staff were just rude and disrespectful if you didn't offer a tip for them just doing there actual job. The buffet food was good some items were low in quality some were average especially the big roasts of meats and fish they were so over cooked and dry each time I tried them. Also the food was always luke warm even if they would sit in the Dutch oven/pots the food somehow never was hot enough, the only food that was hot was at the pasta station as it was made to order so that was really good as was the chef. The resort had shops in the area which obviously had inflated prices so was of no use. We tried to get late check out and was massively disappointed when we were told we couldn't even though I requested it before we checked in and whilst we stayed at the resort. We basically had a 5 hour wait in the reception and surrounding grounds of the hotel and we're only offered to use the spa to shower if needed. The communication when booking and requests for toddler bed were ignored. The nuisance of sale reps of the hotel trying to sell you stuff at the beach was also a let down. Not worth the £1400

Leisure Family_with_children

10/10

Exceptional

17 Feb 2025

Billy

Great!

Fantastic service - Mohamed El Gohary, and all the team in posh club were fantastic - worth the upgrade!

Friends_and_family Family

10/10

Exceptional

10 Feb 2025

Latifa

One of the best hotels in sharm

10/10

Exceptional

07 Feb 2025

Alisha

Hotel is just amazing! The staff are so attentive and take care of you! There’s always someone asking if you’re okay and if you need anything.

There’s are so many good options and the A La Cart dining is a great option away from the buffet

The buffet is above your average and is constantly being checking if it needs replenishing. There are live stations such as pasta, omelette and Egg Benedict’s.

The pools are heated which means it’s suitable for the winter periods

The entertainment is never ending! There’s always something to do and the night shows are also great!

It’s around 10min walk to a supermarket and soho square!

There are plenty of activities for young kids as well!

The rooms are spacious and well thought design with plenty of storage!

I would definitely recommend this hotel! Had the most relaxed time

Leisure Family

10/10

Exceptional

30 Jan 2025

Oluwaseun

Relaxing stay

It was an amazing stay. I'll definitely come back. I have nothing negative to say. I loved it. Posh club was amazing.

10/10

Exceptional

30 Jan 2025

Mazen

Wonderful resort

I believe this resort is one of the best in Sharm. Everything was perfect—the food, the rooms, and the friendly staff.

Friends_and_family Family

10/10

Exceptional

27 Jan 2025

Mazen

It was a great experience

Friends_and_family Family

8/10

Excellent

13 Jan 2025

Chiamaka

The resort is well decorated with all the modern amenities. The food at the resort ‘s restaurant was outstanding, offering a wide variety of international and local dishes. Everything was fresh and favorable

Leisure

10/10

Exceptional

18 Dec 2024

Kevin

Great hotel. Food in the a la carte restaurants is excellent. Mostly the same to eat each day in the buffet restaurant but a good selection. Excellent dive school.

Leisure Family

10/10

Exceptional

24 Nov 2024

Miroslaw

We stayed 1 week in this amazing resort. We were impressed by the quality of services the resort offered us. I give 5stars to the variety of food in the buffet and the a la carte dining in the asian, med,and indian restaurant was very good too. I used the gym and again impressed by how well equiped it was. The coreals around the beach are breath taking, it's worth snorkeling and diving. Entrainment was fabulous. There is literally nothing I can complain about.Diffently come back again.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Musammat

The resort was beyond our expectations. Our deluxe swim up room was just a dream. We absolutely loved our stay and are already looking at dates to be returning next year. We are super excited. The resort is only 15mins max from the Sharm El Sheikh airport, but we did not hear or see a single plane during our stay. Staff are very friendly and always accommodating. Well mannered and always went above and beyond. It was nice to see all in smart uniform. Special thanks to the life guards, very friendly and approachable. Boscage staff Amr, Ali, all the Ahmed, Anne and Abouel - you were all absolutely amazing and made our stay and dining extra special with the outstanding service. Hope to see you all again. Thank you!

Leisure Family

10/10

Exceptional

18 Nov 2024

Kim

Beautiful Resort! Fantastic staff!

Leisure Partner

10/10

Exceptional

26 Oct 2024

Muhammad

This resort was amazing. Everything here is quality. Should try spa as the staff are brilliant and will make you refreshed. Shout out to Ahmed, Mohamed, Mahmoud and Nour for their best service in the wellness centre. Thanks to all the staff who made our experience really good in sharm al sheikh.

Leisure Friends