Name: Palazzo Otello
Address: Via Fogazzaro 4, 4, Vicenza, 43100, IT

10/10

Exceptional

22 Jul 2026

Stevan

N

10/10

Exceptional

19 Jul 2026

Thomas

The ambiance was simply superb at this quaint boutique hotel. The staff was helpful throughout my stay, even with arrangements for travel to the airport.
The breakfast was great. And I could see other families with children having a great time.

Self

10/10

Exceptional

28 Jun 2026

Madison

Great value, clean room, modern, all the staff were excellent and the hotel was in the city center. Fantastic stay.

Self

10/10

Exceptional

25 Jun 2026

Andrew

It was good place at a reasonable price. The breakfast was especially good.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Pauline

Ideally located in the heart of Vicenza and only a 10-15 minute walk from Vicenza train station. 15 mins if carrying a backpack. Well I totally botched up our booking and didn’t realise until just before we were due to arrive. I explained our dilemma on arrival and the concierge was very understanding and helpful. Room was fantastic, great amenities, exceptionally clean and a quiet and efficient air conditioner. Lovely continental breakfast. Definitely recommend Palazzo Otello. Safe area and hotel environment if travelling as a solo female.

Friends_and_family Friends

10/10

Exceptional

21 May 2026

Harold

Close to everything! Excellent rooms and good breakfast. Skip the coffee - it’s from pods.

Partner

10/10

Exceptional

12 May 2026

Anna

Very clean - great breakfast

Partner

10/10

Exceptional

26 Apr 2026

Sheila

Excellent location in downtown Vicenza. Wonderful buffet breakfast, pleasant staff, nice decor throughout, and clean rooms. I would definitely stay here again.

10/10

Exceptional

29 Mar 2026

BENJAMIN

The room was clean and very polite staff. They reached out to check on me. Will definitely stay there again anytime I am in the area.

Self

10/10

Exceptional

02 Oct 2025

Priyanka

Really friendly staff and well located

8/10

Excellent

27 Sep 2025

Willie

Room was extremely small and a bit difficult to navigate, e.g., the closet was accessible only by moving a table next to the bed.

Breakfast was excellent each morning.

Partner

10/10

Exceptional

31 May 2025

Jorge

Great stay! Recommend 100%!

Leisure Friends

6/10

Pleasant

16 May 2025

Chris

The nearest parking is 8 minutes away. You can drag your bag from the parking lot, or park illegally and hurry in and check in and hope the police have overlooked where you parked. You cannot control the AC from your room, you have to ask (I asked twice) the front desk adjust it.

6/10

Pleasant

03 May 2025

Ambra

It's an ok staying for a couple of days (the breakfast was absolutely excellent), but I would not stay long.
Our room was ridiculously small, the air conditioning was not working and the shower door falling apart.
I'm native from Vicenza but live abroad, so I got a room here because I needed to be in the city for a couple of days, but I think the rooms are just too small and realistically the parking is expensive in the center, so if you are planning on staying longer and use it as a Base, I would go further out...
The staff was lovely though and really accommodating, although they are not always onsite

Leisure Partner

6/10

Pleasant

14 Apr 2025

Simon

It was ok

10/10

Exceptional

07 Mar 2025

Jivan

Very nice hotel

Very clean and unbelievably affordable for the location. Rooms are a bit small but that’s ok. Great location, right in the middle of it all. Friendly staff and very helpful.

Friends_and_family Friends

10/10

Exceptional

06 Feb 2025

Fiona

Comfortable and central hotel

What a great location…right on the Main Street through the old town. The room was spacious, comfortable and spotlessly clean with a gorgeous shower room. Breakfast was a varied buffet and the breakfast room was bright and airy.

Self

10/10

Exceptional

11 Jan 2025

Snezana

Great location, attention to detail, distant parking to drive, but close to walk, yet we were able to park in front of the building to unpack, same at departure. Friendly staff.

10/10

Exceptional

05 Jan 2025

Allison

Wonderful!

10/10

Exceptional

09 Nov 2024

Stanislas

The property is in the centre of Vicenza. Most, if not all areas of interest are within walking distance of the hotel. The staff are pleasant and helpful. Hotel rooms are adequate, in my case, for two people, clean with coffee or tea making facilities. ( it could do with a couple of extra hooks in the bathroom to hang towels etc.. Breakfast was abundant with a very good selection of savoury and sweet fare.

Business_and_leisure Family

6/10

Pleasant

27 Oct 2024

Dr Fiona

Central with lovely room but reception only open at certain times.

Leisure Friends

6/10

Pleasant

06 Oct 2024

Verified traveler

Hot, but updated and centrally located

Great location. Clean and updated facilities. Was able to provide us with umbrellas in the rain. However the heat was on blast in our room and we had to ask multiple times to turn things off with no avail. Also not staff on site 24 hours.

Friends_and_family Family

6/10

Pleasant

18 Sep 2024

Maria Eugenia

Breakfast was excellent. First room had a leaking ceiling and the smell was unbearable. The second room had also a leak but no smell. Staff were helpful and very kind.

8/10

Excellent

21 Jul 2024

Normandy

Located in the heart of Vicenza, there are lots of restaurants, shopping, and sightseeing. The reception desk is not staffed, so getting assistance was difficult. The walls are thin, but the room was clean and comfortable.

10/10

Exceptional

18 Jul 2024

nancy

Cute hotel in the center of Vicenza. Breakfast was so good!

Business

10/10

Exceptional

20 May 2024

Jack Henry

All good.

Great location. excellent breakfast each morning and comfortable rooms. All good.

Business

10/10

Exceptional

12 Apr 2024

Jane

Lovely newly renovated hotel in the centre of Vicenza. Lovely lady greeted us when we arrived early to leave our luggage. She was lovely and very helpful as were other staff. Nice buffet breakfast.

Partner

10/10

Exceptional

06 Apr 2024

Aminta

The staff was so helpful and kind. The room was clean and simple if a little Spartan.

Leisure Family_with_children

10/10

Exceptional

31 Mar 2024

Cathy

Beautiful accommodations in the heart of Vicenza. Staff was friendly, welcoming and helpful. Shopping and restaurants within a minute walk of the hotel. Superb stay.

Leisure Family

10/10

Exceptional

11 Feb 2024

Eleonora

Lovely hotel! The girl at the reception was well-prepared, nice and friendly. Location couldn’t be any better, in the city centre, close to piazza dei Signori and 10 minutes walking distance from the train station. The room was spacious and very clean. Rich breakfast with plenty of options, we really enjoyed our stay there.

Leisure Friends

8/10

Excellent

17 Oct 2023

Verified traveler

great location

Enjoyed the private spa, the great location. Very nice breakfast

Partner

10/10

Exceptional

27 Sep 2023

mike

Great clean room, quiet, and good breakfast.

Leisure Partner

6/10

Pleasant

22 Sep 2023

Charlize

there are bugs in the room (e.g.spider)

Business

10/10

Exceptional

21 Sep 2023

Rukhsar

Perfecto

Alesandro was excellent throughout our stay. The location is central and allows for many enjoyable walks around the town.

Friends_and_family Family

10/10

Exceptional

06 Sep 2023

Roger

Very well located in centre of Vicenza. Comfortable room adequate breakfast staff helpful. Shower and lift excellent. Good value exceeding expectations.

Business Self

10/10

Exceptional

31 Jul 2023

Maria Angela

È stato tutto perfetto. Ottimo rapporto qualità prezzo

10/10

Exceptional

13 Jul 2023

Christina

Friendly staff, very clean, quiet

6/10

Pleasant

17 Jun 2023

Brian

To be fair the hotel is undergoing renovations. The new bathrooms are beautiful but the room is very small with a double bed in it. Not much room for a suitcase. It took me 3 tries with two different key cards to get the lights to come on. No outlets by the bed for charging. The built in lights by the bed were way too bright and the switch by the bed turned them off and the overhead light back on so not of much use. The breakfast was very nice assortment of foods. I enjoyed it. Overall a nice place to stay.

Leisure Self

8/10

Excellent

23 May 2023

Paul

Great location, basic room. No staff on duty after 10pm front door not finished with easy access to anyone. Tatty reception, had to ask for toilet roll repeatedly. Hit and miss with selection at breakfast.

Leisure Friends

4/10

Poor

16 May 2023

Pierluigi

Poor cleaning and worst housekeeping( ) very limited front desk service, but friendly staff ( ) basic furniture( ) ongoing renovation works( )bad breakfast= the price to pay for an unnecessary good location since downtown Vicenza is very small.

Leisure Self

10/10

Exceptional

28 Dec 2022

Laura

Great location. Friendly staff, clean room & great breakfast included.

Leisure Partner

8/10

Excellent

12 Oct 2022

JOHN

The hotel was centrally located and close to everything. Easily walkable. Clean hotel. The breakfast was good and had various selections. The front desk personnel are not always there, though.

Leisure Partner

10/10

Exceptional

06 Sep 2022

NISHAN

Good breakfast. Fresh linen and very accommodating front desk. Parking is off site and a 10 minute walk.

Leisure Family

6/10

Pleasant

05 Sep 2022

Lynsey

You can see what this hotel aspires to be but it did not fulfil they “hype”. Air con didn’t work well in the room. The luxury shower was a typical hotel shower. Breakfast was rather poor and overall the place needs to be improved to match the description and be called a spa hotel.

Leisure Family

6/10

Pleasant

23 Jul 2022

Anne Caroline

Not a spa or wellness hotel, but overall ok

The hotel is well located, has nice, relatively spacious rooms, a good breakfast and is overall good value for money. This in itself would make it worth staying there. What I cannot understand is why they advertise themselves as a spa and wellness hotel; they have no pool, massage or beautician services and the so-called “private spa” style s a small top floor apartment with a sauna, a color shower and put on a small terrace, a jacuzzi. We booked 90 minutes at EUR 29, but the sauna stopped working after 5 minutes, and the jacuzzi wasn’t clean. We tried contacting someone from the reception but as there was no answer, we simply left. We asked for a refund the next day and was told we had to write an email for the “manager to decide”. Not surprisingly, we have not heard a word until today and no refund has been received. It was a very disappointing end to an otherwise nice stay in a lovely city.

Friends_and_family Family

8/10

Excellent

22 Jun 2022

Christian

Location, Location, Location.
Center of charming town - Walking distance from RR station
Room was clean, not very spacious but functional with comfortable bed.

Leisure Partner

10/10

Exceptional

27 Apr 2022

MARTIN

We loved it. Highly recommended.

Leisure Partner

8/10

Excellent

28 Oct 2021

Gavin

Central location in heritage building with new, clean facilities.

Leisure Self

8/10

Excellent

29 Sep 2021

mario

It's nice but it can be kept better

A very nice location.
Very central, but parking is at about 10 minutes walking distance and cheap (1 euro for all the night).
You cannot stop closely to the hotel to descharge the luggage.
A very old building nicely restored.
Very nice person assisting at breakfast.

Business

10/10

Exceptional

26 Aug 2021

John

Would go again!

Perfectly clean everyday

8/10

Excellent

13 Aug 2021

Verified traveler

Location is great! Rooms are clean and a nice size for 2 adults. Only had a minor issue. Housekeeping took our 2nd blankets and bath towels during the daily service. Prior to departing for the day we asked to ensure they are replaced however, upon return they were not there. Unfortunately the staff was gone for the night so, we did not have the 2nd blanket nor fresh bath towels.

Leisure Family

10/10

Exceptional

28 Sep 2020

Andrea Paolo

Nice, beautiful palace

This hotel is luxury. I rarely slept in such a nice place

Self

10/10

Exceptional

11 Jun 2020

Verified traveler

Great place to get away and relax.

Very clean room, very spacious and the bed was very comfortable. Spa room was amazing everything about this place was great would highly recommend and I can’t wait to stay here again. It’s also in the heart of downtown.

Partner

10/10

Exceptional

27 Feb 2020

Verified traveler

Just a review.

Overall was a pleasant experience. Hotel rooms air is central. I would have to crack the window whenever inside the room or it would get hot.

Partner

8/10

Excellent

04 Jan 2020

David

Vicenza

Excellent breakfast buffet, nice location, nice staff.

Family

8/10

Excellent

03 Jan 2020

Blake

Lovely hotel but be warned the parking is not near the hotel - if you drive to the adress on the sat nav like i did you will receive a €50 fine from the police because of the camera system and it being pedestrianised

Business

10/10

Exceptional

21 Dec 2019

Verified traveler

Incredible discovery of vicenza

Friends_and_family Family

8/10

Excellent

03 Dec 2019

Kendall

Amazingly kind and helpful staff. They made us feel at home and well cared for! Very clean and orderly rooms and common areas.

Leisure Partner

10/10

Exceptional

20 Sep 2019

Verified traveler

Great location in centre of town. Excellent room and breakfast.

10/10

Exceptional

01 Sep 2019

Christos

Value for money

Nice and clean, beds are a bit hard...

Family

10/10

Exceptional

15 Jul 2019

June

Weekend stay to attend a wedding

Very helpful Reception staff, could not do enough to help answer our questions about Vicenza, taxis, trains etc. Rooms comfortable and modern, clean towels daily. Very central position. We had a nice stay.

Partner

8/10

Excellent

04 Jul 2019

Verified traveler

This place has it all! The location is perfect you are in the middle of everything.

Friends_and_family Partner

10/10

Exceptional

21 Jun 2019

Verified traveler

Great location, great breakfast, large rooms and very clean.

Leisure Partner

10/10

Exceptional

14 Jun 2019

WorldTrarveller

Excellent location, Almost all attractions in walking distance, Friendly staff and good breakfast.

Leisure Family

10/10

Exceptional

07 Jun 2019

Verified traveler

Staff and hotel are top notch.

Staff and hotel are top notch. Both aspects were very clean and great.

Friends

10/10

Exceptional

10 May 2019

Verified traveler

Great location, friendly staff. Clean rooms. Free water and snacks. Perfect.

Friends_and_family Family

10/10

Exceptional

16 Feb 2019

Huseyin

Great Location. Beautiful rooms.

An asset for Vicenza center. An amazing renovation of a palazzo. Do not book balcony rooms with city view. Balcony is a one foot ledge and overlooks the courtyard. I called hotels.com Gold line and Lance solved the issue. Hotel is very service oriented and great professional people. Even though it is a new hotel; everything worked.

8/10

Excellent

28 Jan 2019

Verified traveler

Lovely hotel. Very clean. Helpful staff. Nice spa area. My room needed a bit of sound proofing with the neighbouring room but overall I was happy with my stay and thought the room was good value.

10/10

Exceptional

24 Jul 2026

Anne

Hôtel propre, de bon standing, bien situé et calme.

6/10

Pleasant

30 Jun 2026

shahin

der er ikke restaurant.
Dr er en lille lobby.

morgenmad er ok men ikke så meget udvalg.

Business

10/10

Exceptional

24 Jun 2026

Olynka

Muy lindo el hotel, en el centro de la ciudad y rico desayuno.

Friends

8/10

Excellent

31 May 2026

Emilio Antonio

Soprattutto l'accoglienza, precisa come quella elvetica (prima dell'orario check in e/o check out non puoi muoverti) ma una volta rispettati col sorriso i parametri (entrata/uscita) è tutto semplice e familiare. Contento anche perché è centrale pertanto ci si può muovere a piacere.

Self

8/10

Excellent

22 Apr 2026

Alexander

Camera molto pulita e struttura molto gradevole

6/10

Pleasant

16 Apr 2026

Gert

Fine hotel

Self

8/10

Excellent

18 Jun 2025

Janine

Leider bekamen wir nicht das 3-Bett Zimmer mit Stadtblick, wie wir gebucht hatten. Stattdessen wollte man uns ein Doppelzimmer mit einem Zustell-Stockbett für Kinder mut Blick auf einen kleinen, unschönen Innenhof geben. Es dauerte leider 1Std, bis wir, nachdem ich mich hartnäckig beschwert hatte, ein anderes Zimmer mit einzelnen Betten bekamen. Allerdings wieder mit Blick auf den Innenhof. Als Ausgleich verlangte ich 1,5Std Nutzung des Wellnessbereichs für umsonst. Proaktiv wurde uns leider keine Entschädigung angeboten. Es war sehr stressig, vor allem für meine 73-jährige Mutter. Die Dame am Empfang war leider nicht sehr professionell und wirkte auch eher unmotiviert, die Situation zu lösen. Schade. Das Hotel an sich ist schön und ideal gelegen, das Frühstücksbuffet ist auch super. Leider entsprechen die Beschreibungen auf Expedia nur eben nicht der Realität. Für den Wellnessbereich muss man auch extra zahlen.

Leisure Family

10/10

Exceptional

04 Jun 2025

LUCIANA

Otima localização, próximo ao centro histórico, mas nao distante da estacao de trem. Chuveiiro, cama , confoto otimos , meu quarto era pequeno , mas nao comprometeu nossa permanencia de 1 noite. Banheiro com bom tamanho. Cafe da manha bom , equipe do café muito atenciosa . Necessitando de yogurte sem lactose por exemplo foi imediatamemte providenciado. Espaço para guardar bagagem bom , e mesmo sem recepção 24 horas facil acesso ao hotel após horario obde portas foram fechadas.

Partner

6/10

Pleasant

24 May 2025

Mariana

No cuentan con estacionamiento

El hotel dice que cuenta con estacionamiento disponible pero no es así, solo te recomiendan los estacionamientos públicos que están cerca. La llave del cuarto no servía y fue un relajo, al final pudimos abrir pero se atoraba cada que queríamos entrar. El día del check-out llegó la señora de limpieza a gritarnos antes de tiempo que ya nos saliéramos porque iba a limpiar.

Fuera de eso, el desayuno muy rico y completo y la persona que nos atendió en el desayuno fue muy amable.

Partner

6/10

Pleasant

15 May 2025

gabriella

Ótima localização, o hotel é bem simpático, simples, arrumadinho. Café da manhã bom. A única coisa ruim é a acústica, você escuta tudo que acontece no quarto ao lado.

10/10

Exceptional

24 Apr 2025

Venanzio

Personale gentile e disponibile
Posizione perfetta in pieno centro storico
Stanze pulite e mobilio nuovo
Colazione compresa e frigobar gratuito
Ottimo 5/5

Leisure Family

4/10

Poor

21 Apr 2025

NATALIA

El ascensor se estropeó y estuvimos varios días sin poder usarlo

Friends_and_family Family

10/10

Exceptional

13 Feb 2025

Lara

Parfait

Check-in et -out rapides, chambre spacieuse, petit déjeuner complet, personnel chaleureux… au top !

Business

6/10

Pleasant

07 Feb 2025

FRANCK

Moyen

Accueil froid. De mauvaises informations sur les parkings à disposition.

Business

10/10

Exceptional

07 Jan 2025

Francesca

Tutto molto bello

Leisure Partner

10/10

Exceptional

24 Nov 2024

Angelo

Palazzo Otello , per noi semplicemente ottimo.
Pulito, tranquillo, ottima posizione in pieno centro. Colazione più che soddisfacente.
Personale gentile e professionale.
Noi sicuramente torneremo ma lo consiglierei senza dubbi.

Leisure

10/10

Exceptional

14 Nov 2024

Alberto Spartaco

Albergo posto in ottima posizione rispetto ai punti nevralgici della città comodità e silenziosità ne fanno un gioiello di accoglienza ottimo rapporto qualità prezzo

Leisure Partner

10/10

Exceptional

27 Oct 2024

Martin

Very nice location in the heart of the old town. Nicely renovated and abundant breakfast. Highly recommended!

Leisure Family

6/10

Pleasant

13 Oct 2024

Ignacio

Quizá se pueda mejorar la experiencia...

Grupo de amigos arquitectos viajando a Vicenza. Solicitamos habitaciones de un determinado rango. Nos la dieron de un standard inferior. En tanto que los turnos de servicio de habitaciones están condicionados a la disponibilidad del personal... tuvimos que quedarnos en la habitación que nos asignaron inicialmente... y cambiarnos a la noche siguiente. Cuando solicitamos una interlocución de calidad nos respondieron que lo habíamos contratado con Booking, quien a su vez lo contrataba a una gestora de alojamientos que era quien finalmente podía tener interlocución con el personal del hotel. Por cierto: personal maravilloso, y supersimpático, que debía consultar con móviles y telefonillos para poder resolver. El hecho cierto es que nuestras habitaciones, value for the money, no fueron las que disfrutamos. E incluso servicios del hotel como el spa, incluídos en el pago de la habitación, no pudimos disfrutarlo: nos ofrecían un jacuzzi exterior, a las 20:30 de la noche.
Con toda nuestra mejor predisposición hacia la belleza de Vicenza, y nuestro entusiasta estado de ánimo... una experiencia muy distinta a lo que planeamos. Creo que los gestores del hotel debieran hacer una reflexión... quizá más personal pueda optimizar su propuesta. O, quizá, deberían de tener los medios para resolver incidencias legítimas de los viajeros... Gracias.

Friends_and_family Friends

10/10

Exceptional

12 Oct 2024

Sylvain

Les petits déjeuners étaient exceptionnels et le personnel était courtois et compétent

Leisure Partner

10/10

Exceptional

09 Oct 2024

Lara

Parfait

Chambre petite mais tout confort, salle de bains propre, lumineuse et fonctionnelle, service compétent… j’y retournerai les yeux fermés !
Seul bémol : se garer dans le quartier s’avère dangereux, il est impératif de garer sa voiture dans un parking couvert aux alentours (je suis passée par le parking Verdi) pour éviter les amendes

Business

10/10

Exceptional

26 Sep 2024

Nathalie

Très bel hôtel dans un immeuble ancien

10/10

Exceptional

25 Sep 2024

Iiro

Parkkipaikat vähän kaukana, mutta hotelli loistavalla paikalla keskellä vanhaa kaupunkia

Business

8/10

Excellent

21 Jul 2024

Ulrike

Sauberkeit, Klima, Sanitär waren bestens. Ein angenehmes Stadthotel mit allem was man benötigt!

Leisure Friends

10/10

Exceptional

26 Jun 2024

Anke

Hotel super und Personal sehr freundlich und hilfsbereit.
Fahrradabstellmöglichkeit ist negrenzt.

Leisure Partner

8/10

Excellent

19 Jun 2024

Akke

Keskeinen sijainti.

Vaatimaton sisäänkäynti. Sisäänkirjoittautuminen klo 14.00
ei yhtään aikaisemmin. Hotellissa ei ole baaria , vaikka sivustolla mainitaan että olisi. Siisti huoneet vaikkakin perushuone ahdas. Hyvä ilmastointi, hyvä aamiainen.

Partner

8/10

Excellent

18 Jun 2024

Christian

O

Leisure Self

8/10

Excellent

27 May 2024

Timo

Etwas eng, aber auf jeden Fall zu empfehlen

Das Zimmer war doch recht klein/eng.
Personal war sehr freundlich, das Fruehstueck sehr gut. Bett bequem, Bad geraeumig, grad im Vergleich zum Zimmer. Lage vom Hotel genau richtig fuer meine Zwecke.

Business

10/10

Exceptional

28 Apr 2024

Antonella

La struttura è nuova. Colazione ottima e abbondante per la parte dolce, un poco meno per la parte salata. Spa compresa nel prezzo.

Leisure Partner

10/10

Exceptional

15 Apr 2024

Robb

Goed georganiseerd en mooi opgeknapt, alles lijkt nieuw ondanks dat het ruim 5 jaar geleden gerenoveerd is.
Goed in het centrum, alleen parkeren is een puntje (gedurende weekend is het centrum autovrij.

Business

8/10

Excellent

15 Apr 2024

alberto

Ottima struttura, ottima posizione in città!! Consigliata!!

Leisure Partner

10/10

Exceptional

02 Apr 2024

Nicolás

tutto perfetto