Elia Portou Due

Greece , Crete
Chania, Portou 28, 28
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20 reviews shown

10/10

Exceptional

06 Aug 2025

John

Loved this place, right in the heart of Old Town. Great room, cold AC

10/10

Exceptional

27 Jul 2025

sara

Great place

Everything was amazing. Definitely recommend it. It might just a bit noisy at night as its located close to bars/restaurant.

Partner

8/10

Excellent

06 Oct 2024

Karnig

The shower was excellent. The room was comfortable. The location in the old town was charming and easy to walk everywhere. We were quite happy with the property.

8/10

Excellent

16 Sep 2024

Christie

Overall, I really liked this hotel. I thought it was very conveniently placed. It was near a lot of nice restaurants and shops. I do wish I was given instructions before check in because we had to go to a building a short walk away to check in but we had to call someone to figure that out. Also, it says the rooms are sound proof but it was a little noisy and our room was right there next to the street. You could hear everyone on the streets and people walking in the room above you. I still thought it was a very cute room and loved that they provided things like shampoo, body wash, toothbrushes, etc.

Leisure Partner

10/10

Exceptional

15 Sep 2024

Melissa

Check in was a bi confusing but the property was incredible comfortable and easily accessible

Leisure Partner

10/10

Exceptional

08 Aug 2024

John

24 hour reception NOT at the room.

We loved it! Note: The Eλία / Elia Reception in Chania is not always were the rooms are! The Reception is on a little alley just behind, but parallel, to the harbour side. Super nice reception staff! Elia (Eλία) have rooms in different places in the quite ritzy little alleys behind Chania Old Port. So we did quite a bit of wandering the tiny narrow, but safe and full of tourists, alleys until we found the 24 hour Reception. Kinda fun and a good vibe, seek and you will find!

Our room had its entrance door right on an alley on the ground floor. It had a high beamed ceiling and made us feel like humble but very comfortable Venetian merchants. Noting that Chania Old Port is Venetian. Pity we are not ship owners with very rich cargos! But, we certainly slept like royalty on ultra comfortable beds - splitting a double. Super comfy, great TV, and stunning being in the ultra beautiful old city centre with hundreds of restaurants and endless live music. Fab!

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Catalin

The location was very nice, right in the heart of the old town, but the accommodation was still quiet at night. Our room got cleaned every day. The jacuzzi was fully functional. The breakfast was really good, the local specialty pastries were amazing. Staff were very helpful, they sorted out airport transfers and car rentals for us.

Leisure Partner

10/10

Exceptional

12 Jul 2024

Thomas Anthony

Gorgeous area. Very good and quick service. Receptionists speak english very well (very helpful for english tourists). Room was lovely and clean and air con works a treat. Hot tub was a lovely little add-on touch.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Nataly

Another great location! If you are visiting the Old Venetian Harbor this is a great spot. Hotel room was spotless!

Leisure Partner

8/10

Excellent

30 Jul 2021

Nathan

A perfectly appointed studio right in the old town

The location of this studio apartment is absolutely spot on. Walk out of your door and you are seconds away from the tavernas, tiny quaint streets and shops of the old town. The people who work for the Elia hotel group are lovely, helpful and friendly. Check in was super simple. The apartment was cleaned everyday. And new towels every day. The room itself was in great condition, with modern decor. We absolutely loved our stay. The only slight negative was the noise from upstairs and outside (this happens with old buildings). I’m a fairly light sleeper but my earplugs perfectly blocked out the noise. Not a deal breaker but something to be aware of.
Thanks a fantastic stay in Chania old town!!

Partner

10/10

Exceptional

26 Aug 2019

Kostas

Amazing property!
Only few meters away from the old
port of Chania and city center!
Freshly renovated room!
Value for money!
Highly recommended!

Leisure Partner

10/10

Exceptional

23 Jul 2017

Verified traveler

Greta apartment in the heart of chania with all comfort needed

8/10

Excellent

27 Jun 2017

Rich

Superb old town locations

The experience was excellent overall, but I would avoid room 101. It is at street level, and you enter from a door right on the street. This makes the window and shutters pointless because with the shutters open people walking past can see right in (their waists are at window level). So we spent four days and nights in a dark room.

The bed is very comfortable, but the sheets are too small and float on top of the mattress. The bathroom is exceptional, with a fine shower.

The breakfast options did not look pleasing. We walked to the local bakeries and had exceptional breakfasts for just a few euro more than the hotel charges.

10/10

Exceptional

02 Mar 2017

Evaristo

Convenient

The room is clean and spacious. The balcony is small but still usable if desired. The bed in \"bedroom\" is comfortable as far as firmness but the bed in the main room is too soft. The staff is friendly.

Partner

10/10

Exceptional

14 Jul 2016

Robert

PERFECT!

Blown away by the fully refurbished historic building in old town Chania. The ceiling height was 5meters! The apartment was perfect, the breakfast was excellent & the lady at check in went out of her way to help out.

Family

4/10

Poor

16 Oct 2025

Victor

Appart hôtel bien situé mais propreté à améliorer (une tache séchée sur drap). Isolation acoustique inexistante (bruit de pas appartement du dessus). Salle d’eau bon état. Mise à disposition eau café thé et présence d’un mini frigo. Remplacement quotidien des serviettes (séjour de 3 nuits)

Self

10/10

Exceptional

10 Jul 2025

Dino

Camera splendida. Check in da fare in un' altra struttura un po' complicata da trovare (ci perdi 5 minuti). In pieno centro. Silenziosa e pulita. Bagno un po' piccolo. Ci tornerei

Leisure Family

10/10

Exceptional

26 May 2025

Leandro

Ótima localização. Quarto confortável

Partner

10/10

Exceptional

09 Jul 2023

Marie-Michaelle

The service!

4/10

Poor

10 Oct 2019

Marie-Pierre

Hotel à ne pas recommander

Nous avons été très déçus par la nuit dans cet hotel.
La chambre n'est pas du tout insonorisée. Des travaux ont été faits ce qui laisse penser au client que l'hotel est confortable et de bon niveau mais ce n'est qu'un leurre.
La porte laisse passer le jour et donc le bruit, la fenêtre n'a ni double vitrage ni volets qui pourraient diminuer le bruit et au premier étage il y a du parquet et n'y a eu aucun travaux d'isolation phonique faits( nous entendions les clients marcher!
Le séjour dans la chambre aurait pu être agréable car le confort est tout à fait raisonnable par rapport au prix mais impossible de dormir.
Pour mes 2 autres hébergements exceptionnellement je suis passée par Airbnb et si les prestations étaient inferieures, nous avons au moins dormi!
Nous ne comprenons pas la note qui a été attribuée à l'hotel car pour notre part le rôle d'un hôtel est de louer au client un hébergement clos, chauffé, propre et dans lequel il y a suffisament de silence pour assurer au moins 4 heures de sommeil d'affilée.La note de 4 me paraît suffisante.

Partner