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9.8/10Excellent158 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort9.8/10 9.8
Condition9.8/10 9.8
Neighborhood10.0/10 10.0
Amenities9.4/10 9.4
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Serenissima Boutique Hotel
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at Serenissima Restaurant, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment.
Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Old Venetian Harbor - 0. 1 km / 0.
Show less
1 mi- Etz Hayyim Synagogue - 0. 2 km / 0. 1 mi- Franciscan Monastery of Aghios Fragkiskos - 0. 2 km / 0. 1 mi- Maritime Museum of Crete - 0. 2 km / 0. 2 mi- Cretan House Folklore Museum - 0. 2 km / 0.
2 mi- Mosque of the Janissaries - 0. 3 km / 0. 2 mi- Folklore Museum of Chania - 0. 3 km / 0. 2 mi- Cathedral of the 3 Martyrs - 0. 3 km / 0. 2 mi- Mitropoleos Square - 0. 3 km / 0.
2 mi- Cathedral of the Presentation of the Virgin Mary - 0. 3 km / 0. 2 mi- Mosque of Kioutsouk Hassan - 0. 3 km / 0. 2 mi- Byzantine & Postbyzantine Collection - 0. 3 km / 0. 2 mi- Municipal Art Gallery of Chania - 0.
3 km / 0. 2 mi- Firka Fortress - 0. 3 km / 0. 2 mi- Ancient Kydonia - 0. 4 km / 0. 2 mi. The preferred airport for Serenissima Boutique Hotel is Ioannis Daskalogiannis Airport (CHQ) - 14. 7 km / 9.
With a stay at Serenissima Boutique Hotel, you'll be centrally located in Chania, steps from Old Venetian Harbor and 13 minutes by foot from Nea Chora Beach. This luxury hotel is 6.8 mi (10.9 km) from Agia Marina Beach and 2.5 mi (4 km) from Golden Beach.
Make yourself at home in one of the 7 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Beach services
Smoking areas
Childcare
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No elevators
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 4
Pet max weight (per pet) in lb is 9
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
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You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Czech
Russian
Greek
English
Italian
French
Spanish
Nearby attractions
Old Venetian Harbor
0.1 km / 0.1 mi
Etz Hayyim Synagogue
0.2 km / 0.1 mi
Franciscan Monastery of Aghios Fragkiskos
0.2 km / 0.1 mi
Cretan House Folklore Museum
0.2 km / 0.1 mi
Maritime Museum of Crete
0.2 km / 0.2 mi
Folklore Museum of Chania
0.3 km / 0.2 mi
Mosque of the Janissaries
0.3 km / 0.2 mi
Cathedral of the 3 Martyrs
0.3 km / 0.2 mi
Mitropoleos Square
0.3 km / 0.2 mi
Cathedral of the Presentation of the Virgin Mary
0.3 km / 0.2 mi
Mosque of Kioutsouk Hassan
0.3 km / 0.2 mi
Byzantine & Postbyzantine Collection
0.3 km / 0.2 mi
Municipal Art Gallery of Chania
0.3 km / 0.2 mi
Ancient Kydonia
0.3 km / 0.2 mi
Firka Fortress
0.4 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 7
- hotel
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room service
- Laundry service
- Bicycle hire service
- Babysitting serviceExtra charge
- Multilingual staff
- Bellboy service
Show 17 more facilities & services
- Hotel safe
- Terrace
- Concierge
- NewspapersExtra charge
- Luggage room
- Clothes dryer
- Library
- Café
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Sun loungers
- Parasols
- Hairdressing salon
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE SUPERIOR WITH TERRACESUITE • SUPERIOR WITH TERRACESUI.SU-TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
SUITE SUPERIOR WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 5 m²SUI.KG-SU
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
SUITE SUPERIOR KING BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-SU
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
DOUBLE SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySerenissima Boutique Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Serenissima Boutique Hotel
75
reviews shown
Kathaleen
What an amazing hotel! The room was beautiful - made me wish we’d planned more downtime just to enjoy it. The staff were so kind and went out of their way to be helpful and accommodating. A perfect stay!
karen
Absolutely stunning boutique hotel. Wonderful Staff! Exceptional breakfast. A perfect 10!
Rod
Great location, great staff, fantastic breakfast! Highly recommend. Only issue is parking because old town Chania is not accessible by car, so you have to find parking about a 1/2 mile away and walk. Still worth it, just be prepared for the parking spot hunt. (We found parking garage, and paid about 25€ a day)
joseph
Excellent staff
Alejandro
Staff was amazing! Breakfast was very good and we really enjoyed the property! We will def be visiting again!!!
Colleen
Great Stay
Center of all to see. By the port.
April
Great location in the heart of the old town, we were very happy with the large room with mezzanine bedroom and private terrace as well as a smart tv (not that we watched much) was great to connect to for music/news etc in the evenings.
Service at the breakfast was always very good as was the food.
For the money everything was spot on and would highly recommend this hotel!
Service at the breakfast was always very good as was the food.
For the money everything was spot on and would highly recommend this hotel!
Christopher
Absolutely lovely beautiful room reception area lovely open courtyard for breakfast very central but yet quiet
Carolina
We stayed at several hotels during our honeymoon in Greece and this was by far our favorite! The rooms are spacious and clean, and the bed was extremely comfortable. We loved the area as well and the breakfast was delicious. Highly recommend!
Karen
The stay at this hotel was wonderful. The staff were extremely friendly and provided everything upon request. We loved our room.
Bob
Wonderful hotel in very convenient location close, but not too close to the old town. Loved the aesthetics and amenities as well as very helpful and friendly staff. Highly recommend this hotel.
Heather
Great charming hotel
Dalliah
A lovely stay
A lovely hotel right in the centre of Chania’s old town. We had a really nice stay and fantastic breakfasts throughout the trip. Note that I have a lot of allergies and they were catered for. So thank you very much. The only thing was that our room had one window which looked out onto the courtyard. Meaning if you had the blind open you didn’t get any privacy. I’d suggest a netted curtain here so that you can have both privacy and daylight. Otherwise a lovely trip with very accommodating staff.
nicole a
Great service
Cynthia
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Amanda
3-night stay in Chania Old Town
A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Donna
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Stuart
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Marlena
Great room, service, and location!
Allan
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
michele
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Myriam
Beautiful hotel!
Martina
We loved this hotel. Breakfast in the morning was a plus too! The staff was so nice and welcoming and the room was absolutely perfect. Highly recommend!
Maria
I love the tranquility and exquisite design just a dream!
Alyssa
We had a wonderful stay at the Serenissima Boutique Hotel. The staff was very kind and the rooms were clean and comfortable. The location of the hotel was perfect for walking to many close restaurants and shopping. The only negative would be if you have a rental car, there is no parking at the hotel (you have to walk to it) and it’s very difficult to find parking near by. Overall, we would definitely stay again!
Jeannine
This property is a hidden gem! It’s absolutely gorgeous and everyone is so welcoming and nice. We took the ferry over from Athens and we weren’t sure about transportation so the hotel booked it for us, we just paid the driver. The breakfast is absolutely delicious and you order from the menu. Everyone that works here goes above and beyond. We would give this place 10 ⭐️ if that option was available 🤩
Peter
Stayed at Serenissima Hotel for three nights. What a great Hotel, old world charm with all the modern amenities you would expect in a luxury boutique Hotel. Staff were excellent in every interaction. Breakfast in the courtyard each morning was delicious and coffee on the terrace each morning was fantastic. Highly recommend the terrace suites. Great location in Old Town, walkable to everyone. Would love to come back and visit again.
Susan
This is a lovely small hotel right in the middle of the old city of Chania. We loved everything about our rooms and the property. Breakfasts are delicious and made to order and the staff are incredibly friendly and warm. Definitely would stay here again.
Kenneth
Wonderful small hotel with 7 rooms. It is a few steps from the old town and beach but quiet and secluded. Our room (#5) was spacious and comfortable with a great shower.
Breakfast was delicious and innovative.
Staff was very helpful.
Breakfast was delicious and innovative.
Staff was very helpful.
larry
Staff was excellent. In particular, we had an issue around securing a taxi for an early morning ride to the airport. As we were running out of time, staff came in for the morning shift, and immediately went to work contacting a taxi. Literally within minutes, she had contacted an available taxi within a two minute walk from our hotel, and actually walked us to the taxi to assure that it wasn't snatched up by someone else. Breakfast was cooked to order--very nice. Only downside was getting to the hotel from the airport. Hotel is located in a no-drive area of old town. The taxi driver stopped at the top of a hill and pointed down to old town to identify our hotel's location. It took us a while to find it--struggling with luggage on crowded cobblestone streets, but eventually came across it. High marks, a wonderful stay.
Xiaofeng
Barbara and her colleagues are super friendly and helpful! The location of the hotel could be a maze for first time visitor, but once you figuring out, it’s so convenient ~~only steps to the water front, and quite many great restaurants nearby! Also easy to access bus station (only several blocks I think)
Zachary
The staff here are amazing, they went out of their way to make our stay great. The location is really perfect and it is beautiful inside - the automatic blinds were very cool. I would argue however that this is not really a 5 star hotel. The desk is not 24 hours, there is no room service, and there is not an on-site restaurant anymore. I think these services are required to consider the hotel 5-stars. I also paid €60 euros for a small bag of laundry which I think is OUTRAGEOUS, I still regret doing it. The staff is the main reason I rate this so highly, the cleaners and front desk staff were all so kind and helpful - for them alone I would suggest it.
Kenneth
I just had one night in this hotel but it was really nice. Location is great, just one row back from the busy port. Room was lovely and very well equipped.
Excellent value for money too.
Excellent value for money too.
Joyce
Charming hotel right in the heart of old town
Our stay was awesome. Front desk staff very helpful and friendly. Room was amazing - very large with high ceilings. Breakfast was so delicious. We spent time in courtyard drinking wine. Loved the location in the old town. It was very quiet at night but only minutes from the harbor area. Very beautiful renovation.
ken
A great hotel in the middle of the old city
The hotel was in a great location: in the old city of Chania on a quiet street two blocks from the harbor. We ate dinner at three great small restaurants close to the hotel but away from the touristy restaurants directly at the harbor. The hotel is a 10 minute walk from the public parking lot at the harbor. We thought it was fine but I can see other people not being happy not to be able to drive up to the hotel. The staff at the hotel asked if we wanted help getting our bags to our room but we were ok doing this ourselves.
The room itself was fabulous: big and comfortable. The location was also fabulous.
The room itself was fabulous: big and comfortable. The location was also fabulous.
Anjum
Lovely hotel in a very charming building. The staff was very friendly and helpful. Our room was a little small, but pleasing and had everything we needed. I would recommend this strongly. Location was perfect as well.
STEVEN
This is a very nice hotel with a spacious room and great customer service. We booked 2 rooms and stayed 3 nights. The rooms have very high ceilings and multiple window equipped with automatic blinds. Breakfast was excellent, all foods were individually made, and even orange juice was freshly made. The location is very close to Venetian Harbor and old town. Staff were very friendly, professional and helpful. We enjoyed staying, and highly recommend it to anyone who is interested in visiting Chania in the future.
TSZ TO
Love this property as it's very unique
Verified traveler
This hotel was outstanding. Located in the middle of charming Old Town Chania, yet totally quiet from the noise of the area, it was an easy walk to great restaurants and shopping. Clean, modern yet historic, and the friendliest staff we encountered in our whole trip. This is a must stay, and we certainly will if we are fortunate enough to return to Crete. We stayed 3 nights, wish it had been 7!!
Verified traveler
Top choice and perfect stay
Best location for you to explore the old town and quiet room at night. Staff are really nice and helpful. They helped us organized the PCR test ,day tour and airport transportation. Absolutely make everything easier for us. The room is elegant ,specious ,spotless clean.Thank you for the lovey memory.
Verified traveler
The staff were friendly and welcoming and the whole hotel was immaculate. We had an amazing experience there
StephanT
I really struggle to find anything negative to say about the room and the hotel. The room was pristine, service authentic, breakfast delicious and warmly served, and the public areas of the hotel very clean and peaceful. One suggestion would be to get local toiletry products (shampoos) from a Greek brand, rather than the Milton Brown products from UK. Otherwise lovely stay!
Valerie
5 steps from The Venetian port
We had room 4 , such a beautiful hotel . This room had a great bath, the bedroom was very nice .
BENJAMIN
The staff was absolutely amazing! Extremely friendly. Th
Amanda
Quality all around
Amazing staff and beautiful place! Wonderful location too. Definitely lives up to its reviews.
Rod
I always read reviews before booking a room. The reviews on this hotel were spot on. This is an amazing boutique hotel. The personnel is simply fantastic, they go the extra mile to help you and to make sure you are enjoying your stay. Its location is perfect, a real gem!!!
Beth
This property and staff were spectacular! The services, amenities, location and their willingness to make our trip memorable were second to none. We can't wait to return!
Scott
Beautiful Room
The room was much bigger than I expected. Hotel staff were friendly and helpful. We stayed 4 nights and had a great time. Would recommend for sure.
Paul
Attractive property. Friendly staff. Quaint location.
Nice, very large room.
Disappointed that restaurant shut for the season.
Nice, very large room.
Disappointed that restaurant shut for the season.
Stella
This was a very beautiful, clean, excellently located boutique hotel with a great breakfast. loved it!!!
Julian
Great stay in Chania
We loved the hotel, the location, the breakfast! It was a great choice!
Lynda
The helpful staff and location was the most amazing part but everything was perfect
Verified traveler
Serenissima was a peaceful oasis in the Old Town of Chania. The staff were friendly and professional. They were accommodating to our needs: arranging a car hire, booking a day tour and generally making our time at the hotel comfortable and enjoyable.
Verified traveler
Slight issue with Expedia description of the room (no balcony), the staff at the hotel tried their best but could not do anything to fully rectify. There is no lift or elevator, and the taxi/car has to drop you off about a 5 minute walk from the hotel. This did not unduly worry us, but could be a problem from somebody else.
The staff in the hotel were brilliant and very helpful.
The staff in the hotel were brilliant and very helpful.
Verified traveler
Wonderful suite in excellent hotel in Old Town
We had a terrific suite with a private balcony near the top of the hotel. Lots of windows so wonderful light and cute views of surrounding Old Town buildings. There were many steps to climb up to the room but staff carried our luggage. Excellent staff service. Note that, as seems to be the norm in Old Town, toilet paper must be put in a garbage can next to the toilet and cannot be flushed away. Parking can be difficult in Old Town so make sure to call staff before arriving. We were instructed to park in a lot roughly 5-10 mins. walk from the hotel. They then came to get us and took our luggage. All in all, an excellent place to stay in a wonderful location if you want to be in Old Town.
Verified traveler
Charming property with the most helpful and friendly service.
Verified traveler
Beautiful hotel. Amazing rooms. Excellent food and service. The only place to stay at in Chania.
Verified traveler
Fantastic hotel, wonderful accomodations, beautiful building, wonderful breakfast! Would definitely go again!
Lou
Very friendly and helpful staff.
The breakfast experience was first class and very personal with delightful hostess. We were well taken care of.
The breakfast experience was first class and very personal with delightful hostess. We were well taken care of.
Stephen
Traveling seniors
Bed was uncomfortable, but otherwise we loved the room & the staff. We enjoyed breakfast but didn’t eat dinner at the hotel. Excellent restaurants for 1/3 the price.
Verified traveler
Beautiful hotel but : very loud at night, walls are paper thin and you can hear everyone going down the stairs and slamming their doors. Also, no parking !! You have to park quite a while away then drag your luggage across the little streets.
Food for breakfast was amazing. Bed itself very comfy. Staff very friendly.
Food for breakfast was amazing. Bed itself very comfy. Staff very friendly.
Joe
Undoubtedly one of the nicest boutique hotels I've stayed. Travel plans had me leaving very early and they packed me a togo snack. Bravo you have exceeded my expectations. Cheers.
Verified traveler
This boutique hotel was a true highlight of our trip this --a beautiful, serene, and luxurious setting in Old town Chania!! The customer service truly is exemplary as the concierge and staff really go the extra mile to make sure their guests feel welcome. Breakfast is absolutely divine with fresh and local ingredients--we can't say enough good things about our stay at this wonderful boutique hotel in charming Old town Chania!
Verified traveler
Amazing boutique hotel with incredible staff.
This is an amazing boutique hotel with delightful staff. Unbelievably patient, helpful, and professional. We would stay with them in a heartbeat - the room is gorgeously appointed and it's in the middle of Chania's historic district while being on a quiet alley. Charming!
Samantha
Beautiful boutique hotel with excellent service
This was by far the best hotel that we've visited during our Greece trip. Chania is such a beautiful town and we were glad to stay in Serenissima. The hotel was so beautiful, from exterior to the room. Everything was spacious, clean, new, yet with a touch of the past. The service was excellent too, especially Katerina(?) who met us on arrival and helped us with our luggage, and even on our departure, she helped us to the taxi. The daily breakfast was simply divine. The location of the hotel was good too as it was easy to wander around the streets and alleys. All in all an excellent stay that we will not forget. Serenissima, you have serenaded me.
Andrew
A hidden gem
A gem of a hotel in a central setting. Totally unexpected find and a place I will be returning to again and again.
Rhonda
Excellent location. The concierge staff were amazing and very helpful. The breakfast service was delicious. We cannot say enough good things about this hotel and would highly recommend it!
Christopher
Perfection in a Boutique Package.
Absolutely perfect in every way. I real boutique hotel find for us. Great breakfast and an amazing g restaurant attached that is beyond compare in the town of Chania.
Natalie
Amazing stay!
We had an amazing stay at this hotel - everything was perfect! The room was so comfortable and had everything we wanted and more. The service was exemplary and the food delicious. We would love to stay here again if we travel to Chania.
Verified traveler
Beautiful hotel but small room stuffy
Our first night was in smaller stuffy room without air flow; had only single small window and no ventilation. But staff were very responsive and generous and upgraded us to suite with much better ventilation. The breakfasts were outstanding and filling and the service also so lovely. We had a great stay after that first night. Highly recommend!
Reshma
Little gem of Chania!
Great boutique hotel! Everything was perfect done to the t. You're footsteps from the old Venetian harbor, great local restaurants, and close to center city of chania. The rooms were very welI appointed. I would definitely stay here again!
Denalda
Lovely and serene
Serenissima was delightful our room was on the indoor courtyard and so it was very quiet. The staff was exceptional. We had such great recommendations from Irini, Panos and Vascillis. Our housekeeper was really on top of it too. My aunt nay gravitas is that our room was a little dark.
Our breakfast were fantastic and Kiki our server was great. Every morning I tried a different Cretan specialty and was never disappointing, my husband had an omelette every morning exactly the same because he liked it so much the first day.
Great location in the Old town. At first having a car was challenging because you have to park outside of the old town, but we got it figured out and it was ok.
Our breakfast were fantastic and Kiki our server was great. Every morning I tried a different Cretan specialty and was never disappointing, my husband had an omelette every morning exactly the same because he liked it so much the first day.
Great location in the Old town. At first having a car was challenging because you have to park outside of the old town, but we got it figured out and it was ok.
Shannon
Amazing staff and hotel! The staff goes well out of their way to make your stay the most enjoyable. Would recommend to anyone.
Verified traveler
Great little boutique hotel
Location was great, staff was helpful and attentive, and the room was comfortable and met all our expectations. Highly recommended.
Nicolas
Great Hotel with 5-Star Staff!
Great Hotel, 5-Star Service! Only regret was not staying longer. Excellent location in the old city center. The hotel staff is beyond excellent! Highly recommended hotel! Only advise is call the hotel before your stay so you can get directions on the parking and assistance with luggage. Thank you again Serenissima staff!
Location & surroundings
Serenissima Boutique Hotel
Skoufon, 4, Chania, Greece
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Serenissima Boutique Hotel
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