Greece
, Crete 
Joanne
The apartment itself was lovely and in a beautiful street. However, there were several issues. I sent 2/3 messages a few days prior to arrival to understand check in details and make plans for my airport transfer. My messages were ignored until the day before when I was told, “these will be sent on arrival day” By the time my flight landed, no check in details had been sent, I had to request these again. As a solo traveler wanting to make arrangements, this was poor. I was then told check in is 2pm despite it clearly saying 1pm on the listing. There were dirty cups and saucers in the room when I arrived and cleaning was not daily. I was only told there would be no cleaning on a Sunday but out of 7 days - 3 days were not cleaned. I had to ask for a sheet change as by day 5 these were not changed, floors were not mopped and surfaces not cleaned. Security was poor as other guests would leave the front door wide open for anyone to walk into the building day and night. Out of 7 days there was no WiFi at all for 6 days yet every other establishment in the area had WiFi. Also note that mobile data does not work inside the building as it is enclosed. The cleaning, pre check-in and WiFi really let this place down.
