Name: Consolato Boutique
Address: Theotokopoulou, 13, Crete, 73131, GR

10/10

Exceptional

24 Jun 2026

Richard

Eleni was great and very accommodating. She answered all our questions straight away and helped make our stay completely stress free. The room was quiet and the bed was very comfortable. We had an excellent night's sleep. The hotel was in the old town on a quiet pedestrian street with a nice balcony, great to watch the world go by from.

Partner

10/10

Exceptional

14 Jun 2026

Lauren

The host was incredibly hospitable and made sure we had everything we needed during our stay.

Partner

10/10

Exceptional

26 Apr 2026

Andrew

We had a perfect stay. The room was immaculate, stylish, and very comfortable. The bathroom was beautiful and had a fantastic shower. The location was ideal, as it is right in the centre of the old town but on a quiet street near the port. Eleni is the perfect host - so friendly, warm, and responsive. We wouldn’t have changed a thing. Thank you!

Partner

10/10

Exceptional

02 Nov 2025

Christelle

Nice air-conditioned apartment in the centre of Chania with easy access to restaurants, the Venetian harbor and art shops. Modern and tastefully decorated.

Leisure Family

10/10

Exceptional

20 Oct 2025

Bevin

The hotel staff were wonderful. The room was large and the balcony was huge! The view was lovely of old town and the harbor. The bed was great. And the shower was a huge plus - good water pressure and it was hot. It would have been nice to have some lounge chairs on the balcony as there were only 2 chairs for sitting. We had excellent espresso in our room and that was a wonderful way to wake up each day. So many great choices for dining within walking distance and lots of shopping too. If you want to stay within the walled old town, this is a perfect location.
We did tire of all of the cats everywhere - they are part of the environment and can be loud at night, but it’s part of the charm too. We did find free parking fairly close and that was a great bonus as well.

Leisure Partner

10/10

Exceptional

28 Sep 2025

John

Perfect setting. Great staff.

Leisure Partner

10/10

Exceptional

31 May 2025

Jamal

Great location, lots of great options. Eleni made check in easy as well as had many great suggestions. Would definitely stay again

Leisure Partner

10/10

Exceptional

26 May 2025

Lourise

Eleni was so accommodating and helpful! She was very welcoming. We loved our stay, the boutique was beautiful and right next to everything. We can’t wait to come back

Leisure Partner

10/10

Exceptional

18 May 2025

Sheldon

Superb!

Friendly and personal service. Great location.

Self

10/10

Exceptional

16 Dec 2024

Meagan

The location can't be beat, and Eleni was such a wonderful and communicative host. The suite itself was very nice and comfortable.

Leisure Partner

10/10

Exceptional

18 Oct 2024

Mika

Eleni was very helpful and responsive. The suite was beautiful and well appointed.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Lisa

First of all, the service from Eleni was above and beyond. We were arriving very late to the hotel and she sent me a personalized video of how to enter the hotel, access the key for the room and how to use the air conditioning and patio door in the room.

We stayed in a junior suite with a patio, and it was gorgeous. The entrance had a sofa which was made into a bed for our son, and a mini kitchen with coffee maker, fridge, and cutlery/dishes/glassware.

The bathroom was spacious with shelves for all of our toiletries and a very large shower stall. The water pressure was excellent.

The main bedroom is separate from the rest of the room and the bed was very comfortable. There were plenty of cabinets for all of our clothing and lots of extra pillows, blankets, and even beach towels!

The room is decorated exquisitely with large marble wall panels with a modern yet old world feel. The air conditioning was excellent also.

The location is perfect-tons of little wine amd coffee bars, restaurants, and little shops all around.

There is no elevator, but my husband is strong and was able to carry our luggage up the stairs. Literally the only thing that would make this hotel better would be a shelf in the shower for your shampoo bottles.

If I ever stay in Chania again, I will absolutely stay here.

Leisure Family

10/10

Exceptional

21 Aug 2024

Danny

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Leisure Family

10/10

Exceptional

19 Jul 2024

Nicholas

Incredible hotel!

Leisure Family

10/10

Exceptional

03 Jul 2024

Con

I had a great stay at Consolato Boutique. Eleni was a wonderful host.
The room was lovely with all amenities included, in a great location, at a good price.
I wouldn’t hesitate to book again.

Self

10/10

Exceptional

25 Jun 2024

Christine

Great hospitality. Room was clean, spacious and was the same as pictures on the booking website. Also very walkable to the port and the parking lot.

Leisure

10/10

Exceptional

26 May 2024

Garfield

Superb small hotel.

Superb small hotel. Extremely helpful staff. Great location. Highly recommended.

Self

10/10

Exceptional

10 Jul 2023

christopher

Fabulous boutique hotel, fab hospitality

We only stayed one night at this fabulous boutique hotel in old town Chania, but definitely would've spent more if we had more time. The location is excellent, right in the old town but not in the busiest, loudest section. Eleni, the proprietor of the hotel, will check you in and give you all kinds of good recs for the area. There is no front desk that is continuously staffed, but she's very responsive by text. Our room was fantastic; with a comfy bed, closet space, fridge, desk, and a spacious balcony outside, which could probably have been accessed by the room next door as well, but we had it to ourselves when we used it. Everything was wonderful, and Eleni's hospitality and welcoming attitude gives her place that extra edge. Would definitely stay here again!
FYI: If you are driving to Chania, be aware that there is no driving or parking in the old town, so you'll have to park and walk to the hotel. If you're lucky, there's parking at the end of the street, a couple hundred meters away. If it's a weekend and busy, you'll likely have to park farther. We ended up about 1 km away, so be aware of that if you're carrying a lot of baggage.

Partner

10/10

Exceptional

21 Jun 2023

Lisa

Perfect hotel in perfect location

The suite lived up to expectations, as the pictures on the website show.
The host could not have been more helpful with useful information tips and advice. Nothing was too much trouble.
We would definitely recommend to friends and family.
Perfect location in the centre of Hania, only a few minutes walk from the harbour with plenty of shops/restaurants outside your door.

Friends_and_family Friends

10/10

Exceptional

21 May 2023

Laura

Great experience e

Lovely boutique hotel. I had a single room that was quite small but it was very clean, bed was super comfy, great shower, nice patio with great views of the street below. It s perfect for a single for a night or two. Breakfast is at a cafe across the street.

Self

8/10

Excellent

28 Sep 2022

Steven

Lively spot in the middle of old town Chania

Great location for seeing Chania, close to many restaurants and sights. Owner friendly and service very good. Very good quality accommodation. Several points to note: if you have heavy luggage, getting it up and down stairs could be a problem; also, music from restaurant across the street which goes on quite late could prevent early nights.

Partner

2/10

Poor

04 Sep 2022

Ernesto

Misrepresent the room on the picture

Miss represented picture of the room, located on a third floor terrace level with steep stairs, very small room, tiny toilet and the shower over several more steps, unsuitable for third for people. The picture on the web site is not for the room we were offered. We didn’t checked in as it was not suitable for us and HOTELS.com customer service at first call said we won’t be charged but haven’t sent the confirmation by email as we requested. After a fee hours hotels.com sent us an email asking our check in experience. We contacted again and the agent said that according their policy we are going to be fully charged. After two days we still have not got a response from Hotels.com customer service regarding a claim and request to escalate an investigate why the two agents had given different answers and why we will be charge as the hotel misrepresented the room and suitability or worse allocated us a different room instead the one on the picture.
We don’t recommend to book Consolato boutique hotel

Partner

10/10

Exceptional

18 Apr 2022

Tristan

Beautiful property, great location and really comfortable stay. The manager was really helpful and friendly at check in! Would highly recommend.

Leisure Partner

10/10

Exceptional

28 Mar 2022

Mellani

Right in the heart of old town Chania. The room was amazing and the owner was so helpful and flexible with checkin time. Will absolutely reccomend to others wanting to stay in Chania

Leisure Partner

10/10

Exceptional

16 Feb 2022

Steve

Stylish

Very stylish, comfortable. Great location

Partner

8/10

Excellent

27 Oct 2021

Milton

We had a great stay. Room was wonderful, cleaning lady is the sweetest. Loved the location, very easy to walk everywhere in Old Town from here.

Leisure Partner

8/10

Excellent

27 Sep 2021

Verified traveler

Overall, a clean and nice hotel. Great location and easy parking.

Partner

8/10

Excellent

26 Sep 2021

Peter

Great location in the Old Town

We stayed for three nights as a family of three with an adult daughter. This is a very nice room located in a great position in Old Chania. Exactly as described, very modern and clean throughout. Very good servicing daily and overall a nice place to stay for a few days.

Friends_and_family Family

10/10

Exceptional

23 Sep 2021

Jamie

Looks exactly like the pictures, modern and kept very clean. I really enjoyed my stay and would stay again in the future

Leisure Self

10/10

Exceptional

18 Aug 2021

Verified traveler

This small hotel was right in the center of everything. The room and bed was one of the nicest I have stayed in in Greece. It was a spacious room, all the finishings were brand new or impeccably maintained. It is so much nicer than the pictures! The bathroom was gorgeous marble with a waterfall shower head and again spacious. My room was cleaned and straightened every day and I slept really well.

I would highly recommend this hotel for its location, staff, and comfort. My only comment is that the room I stayed in was up 3 flights of stairs so if you have mobility issue be aware and maybe see if there are rooms on a lower floor.

Leisure Self

10/10

Exceptional

28 Jun 2021

Bob

Beautiful apartment hotel in the heart of Chania

Beautiful apartment hotel in the heart of Chania. Absolute value for money. The breakfast is around the corner and very enjoyable. Note for the owner, place a warning sign on the window or near the operation panel, that the airconditioning does not work if the windows are not completely locked. besides that nothing to complain about and a retuning address for a next trip to Chania!

Business

10/10

Exceptional

26 Aug 2020

Verified traveler

Excellent hotel, perfect location in Chania.

Partner

10/10

Exceptional

21 Aug 2020

Evangelos

Amazing stay!

Really nice boutique hotel at the heart of chania old town! Offered daily espresso coffee and bottled water! Brand new, with balcony, and nice bed (coco may). Owner really friendly and helpful! Walking distance to everything and the street that is situated is really artistic. Definitely coming back

Partner

10/10

Exceptional

18 Jul 2020

Andy

Amazing location, clean and friendly what more can you want? Recommend for a city break in Chania

Leisure Family_with_children

10/10

Exceptional

29 Jun 2019

Verified traveler

Great location and great boutique hotel!!

Room was on the top floor with brand new timber staircase access only. This wasnt a problem for us and was also offered more than enough assistance with our luggage.

Room was nicely designed and felt luxurious.
Right in the heart of Old Town Chania and only a short walk through the happening old town, pedestrian only, streets to be in the middle of the harbour.

Leisure Partner

10/10

Exceptional

13 Jun 2019

Verified traveler

It was lovely. The person in charge waited for us despite our late check in.

Leisure Family

10/10

Exceptional

19 Jan 2019

terrance

Would certainly stay there again!

Very nice and well appointed room in a modern decorating style. Everything was up to date and all the amenities. The location was fabulous and very central to the venetian harbour. I would recommend.

Partner

10/10

Exceptional

27 Sep 2018

Bonnie

Wonderful hotel in Venetian Port, Chania

We loved Consolato Boutique Hotel in the Venetian Port of Chania, Crete. The manager was hugely helpful, greeting us in the street, carrying our luggage up to the room, etc. He even walked across the street to help me pick out a good local wine in the market. The room was very clean and comfortable with modern amenities. We will definitely stay there again next time we are in Chania!

Friends

10/10

Exceptional

07 Aug 2018

Normand

Right in the Center of the town and into the action.

10/10

Exceptional

04 Aug 2018

Verified traveler

Strongly recommended

Very convenient location, the room is very clean. The host is a very nice person. The view is also very beautiful from the room.

10/10

Exceptional

21 Jun 2018

Alicia

Excellent location. Wonderful amenities

Perfect location in Chania. Walk to all the shops, restaurants and waterfront. Went to the wine bar/restaurant at the end of the street for dinner that was amazing!

Very pretty decor. Bed was so comfortable. Robes, slippers and nespresso machine were a nice touch. Spacious bathroom with rain shower. Plenty of outlets, sound system and patio was also nice. Would stay again!!

10/10

Exceptional

19 May 2018

James

This hotel was fantastic, clean commutable close to everything, I highly recommend it!

Partner

10/10

Exceptional

19 Jan 2018

Kristina

Comfortable boutique hotel.

Nice little boutique hotel in Chania old town. We stayed in the junior suite but we wouldn’t call it a suite but a very nice room on the third floor, no elevator in the building. Adjacent to the room there is a shared roof terrace.
The room is very modern and beautifully decorated and comfortable with a Cocomat mattress and high quality bed linen and towels. The bathroom is marble with a rain shower. There is a fridge, a kettle and an espresso coffee maker.
There is no reception but the owner was waiting for us after we had agreed about the check in time over the telephone. We would be happy to stay at this hotel again. The area is a wonderful part of Chania old town.

Partner

10/10

Exceptional

26 Jun 2017

Verified traveler

Amazing room and location.

Classy, spacious, marble interior, with mood lighting on top of it all! Amazing place to stay in an amazing location. Absolutely worth basing yourself here and venturing out.

10/10

Exceptional

22 Apr 2017

family trip

Perfect place to stay in Chania

New rooms, very nice and sound proof. Extremely comfortable beds, amazing showers, awesome views from the balcony.

Great location to old town (is in old town) and the old port.

Very nice breakfast and owners are extremely nice.

You must stay here!

10/10

Exceptional

23 Jun 2026

Yanina

Mycket fint hotell! Läget är fantastiskt

Self

10/10

Exceptional

18 Sep 2025

Camilla

I had a wonderful stay at this charming hotel in the heart of Chania’s Old Town. The location couldn’t be better—steps away from the harbor, shops, and cozy restaurants, yet quiet enough to relax. The rooms are beautifully maintained. While there isn’t a 24/7 reception desk, the hotel provides a service phone service where staff are available around the clock, which worked smoothly for me. A perfect choice for enjoying the atmosphere of Chania!

Self

10/10

Exceptional

27 Sep 2023

Camille

Parfait séjour en plein centre de Chania

Chambre spacieuse et confortable. Au coeur de Chania, très bien situé, à proximité de tous les commerces.
Logement très propre et au calme.

Partner

10/10

Exceptional

06 Dec 2022

Tord

Perfect Boutique Hotel

Perfect small hotel in the old town of Chania. We had the Athena Junior Suite on the top floor with a beautiful terrace. Everything was fine, modern and clean room. Recommended!

Partner

10/10

Exceptional

26 Jul 2022

marianne

Nydelig sted for romantiske kvelder, eller jentetur på byen. Så vakkert at første kvelden ble bare på rommet og balkongen med takeaway og vin. Fantastisk rom som har det du trenger og gir en meget lux følelse

Friends_and_family Friends