Name: Chania Rooms
Address: Kondylaki 29 31, Chania, 73131, GR

8/10

Excellent

18 Sep 2025

Michael

Room was close to everything. Once you park you can leave it there until you leave. Very nice staff and VERY accommodating. Our ferry back from Agia Romeli was canceled due to weather and we had to spend the night there. The next ferry was the next day at 11:30am and my check out was 11am. It is an 1.5 hour ferry and a 1.5 hour drive. We called them and they were ok with us checking out 3 1/2 hours late. Over the phone i offered to pay extra and they said i didn't need to. What it was a stressful time getting stuck with no way back and no belongingswas made nice by their kindness!

Leisure Partner

10/10

Exceptional

12 Sep 2025

Joanna

Great location staff was friendly

Leisure Friends

2/10

Poor

10 Sep 2025

Alexandra

The rooms was dirty, full of bugs, the service was terrible. Unsafe for everyone.

6/10

Pleasant

16 Aug 2025

Lucy

Location was fantastic but room very basic with lack of properly functioning facilities.

Leisure Partner

4/10

Poor

12 Aug 2025

Nicholas

You get what you pay for. Very hard to locate because no roads to get to hotel. You have to park around the area-IF you can find any parking and walk to hotel. There is free parking in a dirt hole nearby but limited unless you have a 4 wheel drive car/truck. Family owed nice people

Leisure Partner

10/10

Exceptional

19 Nov 2024

Barbara

I stayed at this hotel two separate times on this trip because it was so wonderful! You can see my other review where I indicate that I was there from nearly a month and felt like family.

Leisure Self

10/10

Exceptional

19 Nov 2024

Barbara

The staff was just phenomenal! You cannot beat the location if you want to be an old Chania and to top it all off there is authentic Greek music every night! I stayed for nearly a month and really felt like family.

Leisure Self

10/10

Exceptional

22 Sep 2024

MR BW

good rooms in Chania

affordable with a convenient cafe/restaurant

Self

10/10

Exceptional

07 Jul 2024

Matthew

Great location

Hteat location and they gave me auch bigger room than what I paid for. Easy walking to the harbor and world class Pulse began restaurant.
5 minutes from the bus station as well.

Self

2/10

Poor

29 Jun 2024

Thomas

Zero Stars.

I’m in the Navy and we made port for only the second time at the end of our 9 month deployment. My reservation was the 26th-29th. My wife made them while I was out to sea with no service and poor internet connection. My duty days were switched around, so I showed up on the 25th.
I didn’t expect to get a room early, but I was hoping to get my money back and my room canceled for the night of the 27th and the 28th since I had to get back to the boat on the night of the 27th.

The owner was rude, refused to be understanding, and when we tried to keep our bags in a friend’s room that was also in Chania Rooms, he tried to refuse and followed us around like we were criminals or trying to pull a fast one.

I have never been treated so poorly or delt with someone so disrespectful.

Business

2/10

Poor

22 Jun 2024

Martin

Central location and lovely balcony

Leisure Self

8/10

Excellent

04 Oct 2023

Stephen

Friendly service and staff helpful.

Friends_and_family Family

10/10

Exceptional

02 Oct 2023

MR BW

Great location affordable room

Great location ...in the heart of the old town and only a couple of minutes walk from the harbour. Basic accommodation but clean and comfy with a balcony giving a great view of the activity on the street. Very competitively priced.

Self

10/10

Exceptional

19 Sep 2023

Ari

Chania Rolms with Gregory and Ana is the best! They are so kind, personable, and hospitable. Be sure to stop in the cafe below. The location is incredible. One of the best experiences of my life! The only place I will say in Chania :)

Leisure Self

8/10

Excellent

13 Aug 2023

Nina

The location was fantastic, I’d stay there again .
Restaurants downstairs and gift shops .The vibe is buzzing ,lots of people walking eating and walking distance to everything.Transport is very close .Everyone is very friendly and attentive.

Leisure Family

2/10

Poor

16 Jul 2023

tareq

most horrible cheap Hotel in the island

you’re so horrible. The owner was so cheap he didn’t put soap in the bathroom and when I asked him for a new towel after two days he refused to give when he’s taking around €60 per night very expensive price for a very bad bad Destroyed ruined. Everything almost was broke. The bed was horrible. There’s no place to hold the shower handle in the wall even

Self

10/10

Exceptional

29 May 2023

Craig

.

Leisure Friends

10/10

Exceptional

06 May 2022

Craig

Amazing room, with a loft and beautiful old beam ceilings. Nice patio overlooking the shops and passers-by. Really close to everything (e.g. it’s about a 7 minute walk from the bus depot, and literally 2 minutes to the beautiful harbour. Very welcoming owner. I will definitely stay here again.

Leisure Self

8/10

Excellent

01 Sep 2021

Joseph

Great Value for Central Old Town Chania

The room is spacious and has some character. Nice big window in the room.
Shower curtain not the best, but that's fairly common on Crete.
Fairly good internet connection via wifi.
I arrived very hungry and tired in the afternoon. Had a good Greek salad with a shot of raki and then a nap. The team also tried to help me when I needed to book a car rental.

Self

4/10

Poor

27 Aug 2018

Evan

The Room seemed great, and it is in a great location. Although, the second day I spotted a cockroach in the room. Also, even though the room had three beds, there was only ONE keycard, which you had to use it also to have electricity in the room. So you could be either all three together or the person who sleeps in the room while the others are out should wake up to open the door (if he can hear the door knocking). Getting a second keycard according to the manager is impossible. Finally, the towels didn't replace daily, not even every second day. The third day I through them on the floor to replace them.

8/10

Excellent

18 Jul 2018

Verified traveler

Clean, comfortable and hospitable stay. Very friendly owner who was flexible with check in time as we arrived early by ferry and called before opening time to see if we could set down our bags but to our surprise he showed us straight to our rooms. The best thing about the hotel is the amazing location.

4/10

Poor

11 Jun 2026

Leo

The hygiene standards were absolutely not satisfactory. The beds, pillows, and bed sheets were handled and made up using the same gloves that had been used to clean the toilet and bathroom. The gloves were also covered with cleaning chemicals. Since I personally witnessed how the beds were prepared, I felt disgusted and very uncomfortable throughout my stay.
The beds were very hard, and I woke up with pain throughout my body. The shampoo and soap provided were of unusually poor quality.
I paid for a room with two beds, but the staff removed the pillow and bed linen from one of the beds. I also did not receive respectful treatment from the man who owns the property. Initially, he was rude and uncooperative, but eventually backed down when I challenged him. The issue concerned the price, as he wanted me to pay more than the amount I had already booked and paid for online.

Self

2/10

Poor

13 Apr 2026

Lari

Good location but small worn out place. Bad conditon and bed.

2/10

Poor

02 Oct 2025

Gölin Karolina

Vi läste en del recensioner innan vi bokade och dom var väldigt blandade så vi tänkte \"hur illa kan det vara?\". Svaret: värre än vi kunde föreställa oss!

Hotellet ligger på en fantastisk smal gata mitt i gamla stan. Men det visade sig vara det enda positiva.

Standarden på inredningen var ett skämt. Sängarna var så slitna att dom blev platta av minsta tyngd direkt. Allt var gammalt och otroligt slitet vilket gjorde att det kändes obehagligt att ens sova. Saker var trasiga och hängde löst, spikar och skruvar stack ut från möblerna och elektroniken i rummet kändes osäker då den fungerade sporadiskt. Kranen i badrummet var trasig och lossnade flera gånger vilket gjorde att allt i badrummet blev blött gång på gång.

Städningen var också under all möjlig kritik. Varenda handtag, dörr och lampknapp var kladdigt, kylskåpet var kladdigt både på in och utsidan, disken var smutsig, väggar och golv i badrummet var täckt av gammalt hår, insekter och mögel, sängarna var fläckiga och varken kuddar eller filtar har nog aldrig blivit tvättade.

Servicen var först bra, men det vände när vi kom tillbaka till en vidöppen dörr efter en hel dag på stranden. När vi tog upp det med personalen sa dom bara \"vi ska tänka på det\" och de krävde oss på 10€ vid utcheckning för säkerhetsskåpet vi använt, vilket nog är enda anledningen till att vi inte blev bestulna på något. När vi inte ville betala detta blev de hotfulla och sa \"ni lämnar inte för ens ni har betalt\".

Vi betalade och sprang därifrån.

Partner

8/10

Excellent

29 Sep 2025

Tor

Perfekt beliggenhet.

Self

8/10

Excellent

26 Sep 2025

Klas

Street a bit noisy until midnight.

Self

6/10

Pleasant

27 Aug 2025

Maria Henriika

Great location in old town. Very nice and helpful staff. Clean room and wonderful restaurant at the hotel. Had a bit of a problem with the ac, but the girl at the hotel took it to heart to get it fixed while we went for dinner. When we came back, everything was fixed!

Leisure Partner

2/10

Poor

21 Aug 2025

rosalie

*si vous hésitez entre deux hôtel je vous conseille de prendre l’autre*

- l’endroit est sale
- l’arnaque : on descend en bas le premier matin pour se prendre du café (il y a un restaurant en bas appartenant au propriétaire et aucun café dans la chambre) on souhaitait payer mais il nous laisse partir avec les cafés (minuscule) donc on se dit que c’est gratuit (parce que TOUT les hôtel ici nous on fournit au minimum le café) on retourne en chercher à chaque matin et à la fin il nous dit c’est 4,50 euro par café (au starbuck pas loin c’est même pas ce prix là, les gyros sont moins cher)
- la chambre de bain : minuscule tu peux te brosser les dents dans l’évier en prenant ta douche + elle s’inonde littéralement à chaque douche + sale + la toilette floche pas complètement + L’EAU CHAUDE SEULEMENT POUR UNE DOUCHE PAR JOUR sans exception FAUT ALTERNER ENTRE NOUS + la paume de douche ne s’accroche pas.
- Les lits : complètement inconfortable c’est incroyable pire qu’en camping

L’emplacement est bien, il y a du bruit jusqu’au petites heures du matin mais on a réussi à dormir quand même c’est pas si mal pour ça.

Leisure Partner

2/10

Poor

11 Aug 2025

Stanislav

Central location. However, all night there is a very noisy street, impossible to sleep. Rooms are not great, the bed is small (not possible to fit for someone 180cm), the linen smelled like cigarettes, bathroom is tiny, shower head is not connected to the wall and no warm water in the morning. The towels were not changed over 5 days, except when we found a wet towel on the floor after and asked them to change it. Worst was the customer service - there was none. We were shown our room, provided no info about the wifi or available terrace. We were offered a larger room and then they said not possible and to check the next morning, while no on was there in the mornings. And overall just unfriendly. Recommend for the owner to be more pleasant and invest in basics like a clean and working shower and windows with better isolation.

4/10

Poor

27 Jul 2025

Marielle

Läget var perfekt men skicket på rummet var under all kritik. Elen gick av och på, det blev stopp i rör och vatten över hela golvet, papperskorg för toalettpapper tömdes inte och toalettpapper tog slut. I badrummet hängde handdukshållaren lös och rasade ned under vistelsen.

Partner

6/10

Pleasant

21 Jul 2025

Espen

Perfekt lokasjon.

Lokasjon er perfekt. Mat er dårlig og dyrt. Hyggelig personale.

Friends_and_family Family

10/10

Exceptional

03 Feb 2025

DIDIER

En plein centre du cartier touristique. super pour se déplacer à pied et visiter la ville.

Leisure Self

10/10

Exceptional

18 Aug 2024

Tommi

Lovely little hotel in the middle of Old town

Nice little hotel right in the middle of everything in Chania old town. Check-in was not manned when we came to the hotel but after a few seconds we were approached by a lovely older gentleman who took care of our check-in. Room had everything except a shower holder which didn't really bother just made us be a bit more creative. All in all a good hotel and I would stay here again if I came to Chania.

Friends_and_family Family

10/10

Exceptional

24 Sep 2023

Laurent

This hotel is an excellent value for money.

Leisure Self

10/10

Exceptional

11 Sep 2023

Valentina

Situata mel centro storico, molto comoda, camera molto pulita e personale veramente gentile.

Leisure Partner

8/10

Excellent

26 Jun 2023

Danni

Godt værelse og utroligt centralt. Ikke så meget luksus, men billigt.

Self

10/10

Exceptional

21 Jun 2023

guy

May be the most interesting place considering price and qualities
The owner.is a good friendly man
I'll come back again during a new trip in Crête

Leisure Partner

8/10

Excellent

12 Oct 2022

Ana

La localización es muy conveniente, justo en el casco antiguo, donde está lo turístico más importante, a distancia caminable de la estación de autobuses.
El aseo del cuarto solo lo hicieron un día de los 3 que estuvimos y no limpiaron el baño que es justo lo que estaba peor, solo tendieron la cama, la regadera se salía y la taza del baño como que tenía una pequeña fuga y todo el tiempo descargaba agua. Tenía una hoja de la ventana desvencijada, mobiliario viejo y defectuoso.

Leisure Partner

8/10

Excellent

09 Sep 2022

Eric

La LOCALISATION!!! C'est au centre de tout le vieux quartier, faut cependant être prêt à avoir l'action et l'énergie qui vient avec!

Business_and_leisure

6/10

Pleasant

10 Aug 2022

Verified traveler

Δε θα το συνιστούσα.

Το θετικό ήταν η θέση του. Στο κέντρο της παλιάς πόλης. Μείναμε στον τελευταίο όροφο και οι σκάλες ήταν δύσκολες και επικίνδυνες. Η κουρτίνα του μπάνιου είχε μούχλα και δεν υπήρχε αφρόλουτρο ή κρεμοσάπουνο πέρα από δυο μικρά δείγματα για δυο βραδιές. Το αποκορύφωμα όμως ηταν η τοποθέτηση του wc. Ήταν σταβά και ενωμένο με το ντουζ. Και το καπάκι ήταν σπασμένο. Ίσως ο υδραυλικός ήταν τυφλός.

Partner

6/10

Pleasant

10 Jul 2022

Ash

Normalt

Friends_and_family Family

8/10

Excellent

01 Nov 2021

Joerg

Mitten im Leben

Ein Quartier, mitten im Leben aber eben auch schön. Nette Gastgeber, freundlicher Empfang und gute Betreuung währen des Aufenthaltes. Wir kommen gerne wieder her.

Partner

2/10

Poor

31 Jul 2020

Anastasia

Πολύ μικρό,,μέσα στην σκόνη,ένα πολύ μικρό ψυγειακι που με το ζόρι χωραγε 2 μπουκάλια νερό,,το μπάνιο άθλιο,,,μόνο η θέα αξίζει,,,,,είναι κρίμα για τέτοια δωμάτια να ζητάνε 40€,,,,20€ με το ζόρι.

Friends_and_family Family

8/10

Excellent

26 Sep 2019

Verified traveler

Super venligt personale og dejlig central beliggenhed

Leisure Partner

8/10

Excellent

24 Aug 2019

Verified traveler

Sijainti keskeinen, lyhyet etäisyydet kaupungin menoon ja rannalle.

Leisure Self

8/10

Excellent

02 Aug 2019

Verified traveler

Gute Unterkunft für 1-3 Übernachtungen, absolut zentrale Lage, trotzdem konnten wir gut bis 4.00 schlafen , um 4.30 stand megapünktlich die am Tag zuvor trotz Sprachprobleme bestellte Taxe zum Flughafen vor der Tür. Mitarbeiter erscheinen ein bischen spröde , sind aber herzlich und hilfsbereit, siehe zuverlässige Taxibestellung

Leisure Family

2/10

Poor

14 Aug 2018

Verified traveler

Positivo solo per essere in centro città

Camera senza aria condizionata, con un ventilatore vecchio e rumorosissimo che per tenerlo acceso dovevamo staccare la luce laterale dalla presa di corrente. I guanciali erano altissimi e durissimi e sicuramente molto vecchi. C'era solo un telo a persona. Fortunatamente avevamo prenotato solo una notte altrimenti sarebbe stata dura continuare a dormire lì. Una tenda in un campeggio sarebbe stata sicuramente più riposante.

10/10

Exceptional

25 Jul 2018

Verified traveler

Beautiful rooms and a very hospitable staff. We stayed for two nights and felt very welcome! Their restaurant is also worth a visit.