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10.0/10Excellent404 Reviews
Cleanliness10.0/10 10.0
Service10.0/10 10.0
Comfort9.6/10 9.6
Condition9.8/10 9.8
Neighborhood10.0/10 10.0
Amenities9.8/10 9.8
See all ratings- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Palazzo di Pietro
Enjoying a culturally-rich setting at the heart of the charming town of Chania, this delightful hotel offers guests the perfect location from which to explore the area. The hotel is located in the old part of the town, lying just 50 metres from the Venetian Port.
Guests will find themselves surrounded by delightful restaurants, as well as intriguing attractions. This delightful hotel is located just 6 km from Souda Port and 12 km from Chania International Airport. This delightful hotel greets guests with refined elegance and style, epitomising the splendour of Greek design.
The guest rooms are exquisitely appointed, offering a haven of peace and serenity. The hotel affords guests a number of excellent facilities, ensuring a relaxing stay.
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A stay at Palazzo di Pietro places you in the heart of Chania, steps from Old Venetian Harbor and a 2-minute drive from Chania Lighthouse. This luxury guesthouse is 1.6 mi (2.6 km) from Chania Archaeological Museum and 2.3 mi (3.7 km) from Golden Beach.
Make yourself at home in one of the 6 individually decorated guestrooms, featuring refrigerators and free minibar items. Your bed comes with down comforters and Egyptian cotton sheets. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a computer station, express check-out, and luggage storage.
Popular amenities
Free WiFi
Parking available
Concierge
Entertainment
Beach services
Smoking areas
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
On bay
No rollaway/extra beds available
No elevators
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 5 days
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
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Special Instructions
The front desk is open during the following times:
- Monday - Saturday: 10:00 AM - 9:00 PM
- Wednesday - Wednesday: 10:00 AM - 3:00 PM
- Sunday - Sunday: 10:00 AM - 3:00 PM
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number ΓΕΜΗ 121664158000 / ΜΗΤΕ 1042Κ133Κ2964901
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Minimal age
18
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Spoken Language
Greek
English
Italian
Nearby attractions
Mitropoleos Square
0.1 km / 0.1 mi
Cathedral of the Presentation of the Virgin Mary
0.1 km / 0.1 mi
Cretan House Folklore Museum
0.1 km / 0.1 mi
Old Venetian Harbor
0.1 km / 0.1 mi
Franciscan Monastery of Aghios Fragkiskos
0.1 km / 0.1 mi
Etz Hayyim Synagogue
0.2 km / 0.1 mi
Mosque of Kioutsouk Hassan
0.3 km / 0.2 mi
Municipal Art Gallery of Chania
0.3 km / 0.2 mi
Ancient Kydonia
0.3 km / 0.2 mi
Chania Central Market
0.3 km / 0.2 mi
Greek National Football Museum
0.4 km / 0.2 mi
Church of Agios Nikolaos
0.4 km / 0.2 mi
Venetian Shipyards
0.4 km / 0.3 mi
Maritime Museum of Crete
0.4 km / 0.3 mi
Byzantine & Postbyzantine Collection
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 6
- apartment
- Check-in hour
- Check-out hour
- Wi-fi
- Garden
- Luggage room
- Library
- Parasols
- TV lounge
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO DELUXE TWO BEDSSTUDIO • DELUXE TWO BEDSSTU.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo di Pietro
STUDIO DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo di Pietro
JUNIOR SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BEDSUI.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityPalazzo di Pietro
SUITE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Palazzo di Pietro
100
reviews shown
Madeline
We loved our stay here! The owner was extremely helpful when we couldn’t get access to the property at midnight and walked us through the steps. She also gave us a map and lots of help with parking! The location is great for walking around the old town, but parking was a bit difficult. The room was just as described, beautifully appointed, and the fridge had complimentary juice, water, fruit, and wine! An excellent stay.
RONALD
The team that runs this place is amazing and the owner is a wonderful woman. I really enjoyed my time here and I felt at home. Will definitely stay here again. Just note there is no elevator and the building has 3 floors.
Christos
Eleftethia, the owner, was fantastic. She was beyond helpful and very kind. Would go back in a heartbeat.
Li
Wonderful stay, clean, friendly staff - a real personal touch.
Definitely would recommend. Very convenient location.
Definitely would recommend. Very convenient location.
Anatoliy
My wife and I were staying at the Plaza Di Pietro for two nights and we were regretting that we didn’t get another few days there. Nice location, very friendly staff, and the room was very beautiful.
Definitely I would recommend this place if you’re going to Crete.
Definitely I would recommend this place if you’re going to Crete.
Eric
Gorgeous room, helpful staff.
georgia
We really enjoyed our stay here! The room was extremely comfortable, the air-conditioning worked perfectly. Had a beautiful balcony to look out of. And it was very clean with daily treats, being left and flowers on our pillows. The staff was extremely helpful with information on where to eat, where to go for the best beaches and information on the areas .Very friendly, very helpful. However the best part, was the queen of the castle Voula the cat!
Allie
Would recommend Palazzo di Pietro to anyone!!!! What a fantastic place to stay.
The location is perfect, very close to the harbour, yet very quiet. The room was extremely clean and staff provided housekeeping daily. Additionally, the staff went above and beyond, providing us with an umbrella and beach towels for the duration of our stay. On our last day, we were catching a late ferry, and the staff were happy to store our luggage for us.
10/10 experience! Can’t say enough good things about our stay here!
The location is perfect, very close to the harbour, yet very quiet. The room was extremely clean and staff provided housekeeping daily. Additionally, the staff went above and beyond, providing us with an umbrella and beach towels for the duration of our stay. On our last day, we were catching a late ferry, and the staff were happy to store our luggage for us.
10/10 experience! Can’t say enough good things about our stay here!
Karen
🙏🇬🇷🌊✨
Bryan
Very clean, great staff, great location.
Best cat Voula.
Best cat Voula.
Serena
The welcome was so thoughtful. The owner did not just hand us a map and keys. Rather she thoroughly oriented us to the city and its history, told us the regions of the old city to get the best deals on quality products and meals, and was lovely to interact with for our whole stay.
Lowry
I will begin this review by talking about Eleutheria---what a wonderful hostess and owner! She welcomed us as we arrived--AT THE DOOR. From the very first moment we were treated to excellent Greek hospitality, warmth, and kindness. Even though we arrived late in the evening, around 8:30 p.m., she was waiting and immediately took out a map, explained the city, the good restaurants, the best places for pictures, highlights of the city, etc. She is marvelous. Another staff member, Roxana, was extremely helpful, friendly, and kind.
The building feels like home. Each room is very large, uniquely decorated, and finished with many thoughtful touches from the fruits and water waiting for you to the cotton balls in the bathroom. There is such attention to detail that you feel that this is home rather than a cold, contemporary hotel. The rooms are very traditional with old heavy furniture, beds with drapes, and lovely modern bathrooms.
The location is absolutely fantastic--near to stores, good restaurants, the main square, etc.. However, the hotel is very quiet, and I slept like a baby. Added to the location is another plus: the rooms are immaculately clean.
I could wax on and on about this beautiful boutique hotel, its charm, its warmth, and its fantastic staff, but you should experience it yourself!--What are you waiting for?
The building feels like home. Each room is very large, uniquely decorated, and finished with many thoughtful touches from the fruits and water waiting for you to the cotton balls in the bathroom. There is such attention to detail that you feel that this is home rather than a cold, contemporary hotel. The rooms are very traditional with old heavy furniture, beds with drapes, and lovely modern bathrooms.
The location is absolutely fantastic--near to stores, good restaurants, the main square, etc.. However, the hotel is very quiet, and I slept like a baby. Added to the location is another plus: the rooms are immaculately clean.
I could wax on and on about this beautiful boutique hotel, its charm, its warmth, and its fantastic staff, but you should experience it yourself!--What are you waiting for?
Kirsty
Beautiful boutique style hotel.
Owner very lovely and helpful.
Room was very spacious and clean and amenities were great with lovely little personal touches from the owner.
Would definitely stay again and recommend
Owner very lovely and helpful.
Room was very spacious and clean and amenities were great with lovely little personal touches from the owner.
Would definitely stay again and recommend
charles h
Reception gave us a wonderful welcome upon our arrival.
We received fine recommendations for restaurants and local sights.
The room was beautiful and spacious.
A rare find.
We received fine recommendations for restaurants and local sights.
The room was beautiful and spacious.
A rare find.
Justin
I see no reason why this place would be rated less then a 10. Fantastic staff, beautiful authentic structure, decorated to suit the originality and likely the best location one can ask for.
As a traveller, every now and then you come across a place that feels like home. Speaking for myself. this has been one of them.
As a traveller, every now and then you come across a place that feels like home. Speaking for myself. this has been one of them.
Lance
A beautiful room in a historic centuries old building. Clean and comfortable with careful attention to every detail. The location was right in the heart of the old city. The owner is a great lady willing to help or provide information. The worst thing about our stay was that we couldn't stay longer.
Alex
I am so happy that we found this hotel. My girlfriend and I stayed on the third floor and it was an amazing time. The hotel is owned by a local family and the woman that runs it is an amazing person. She was very hospitable and friendly and gave us tons of local knowledge and restaurant suggestions. Our trip was infinitely better because of her knowledge and wisdom of the island she showed us what beaches what restaurants and what areas to visit. I would highly recommend staying at this hotel. Another thing that is perfect about this hotel is it’s located in the center of old town so you are right in the heart of everything. One thing to note there is no elevator so just be prepared to carry your suitcases to your floor. It’s not a big deal. I just wanted to put that out there because it matters to some people. When we return to Crete, I will 100% stay at this hotel again.
Gloria
The room was spotless and very comfortable. My room was not in the main building, but located on the street behind the main reception area. I still felt very safe, but would have preferred to be located in the main building. The location is great to walk everywhere though. The owner coordinated a last minute taxi ride to the airport which I was very appreciative of. I would return again.
Harihara
Rooms are well appointed and location is great but the age of the building shows. Any one even steps on the floor next to or above your room and it can be heard very loudly. Also, there is no street parking here. The website is not accurate. You have to park you car elsewhere and get your luggage here
Giulio
The service at the hotel
Gabriela
No words can describe the hospitality of the owner, Eleutheria..The hotel was absolutely spotless, right in the middle of the old town with restaurants, shops and everything in between.
Highly recommend this place! our stay was amazing and we are very grateful to have met such a perfect host! Thank you!😊
Highly recommend this place! our stay was amazing and we are very grateful to have met such a perfect host! Thank you!😊
sarah
The kitchenette had everything you need to make a light meal. The room was spacious and very clean. The room had AC which was surprising! Excellent location for exploring Chania. The rooftop terrace was a wonderful oasis to enjoy a glass of wine and unwind. I would stay again without hesitation.
Michael
My ONLY REGRET—I didn’t stay long enough!!!
Adrian
Palazzo di Pietro is a hidden gem - a delightful property with many fascinating elements. It's spotlessly clean. The owner, Eleutheria, was extremely welcoming and helpful, and gave great guidance for interesting things to do, places to eat etc. There were many small touches which made our stay wonderful - we would definitely want to stay here again if re-visiting Chania.
Lisa
Wonderful Old Town Location!
We had a wonderful stay. The service and location are both excellent. We hope to be back again someday. I also want to thank you for your help before our arrival regarding parking our vehicle. Parking just outside the historical walking district was complicated for us, and your guidance made things much easier by directing us to the nearest free parking.
William
Very clean and well appointed
Blaine
We loved this hotel! We actually extended our stay for an additional day. This hotel only has 7 rooms and Eleutheria and the ladies who prestar this hotel were amazing! Be advised that there is no parking around this hotel as it's in the pedestrian district of Old Town Chania so do your research about parking beforehand! Also, there is no elevator so I would advise not taking a large suitcase (as I did). I really felt like I was staying in someone's home here and I can't recommend this hotel enough! We rented a car but it stayed parked the whole time as everything is walkable. Also, Greece has lots of cats! If you're allergic, be prepared.
PAM
The room was lovely with a small refrigerator and kettle for boiling water. The area is closed to cars. Finding parking was somewhat challenging. Staff is wonderful! Kind, friendly and helpful. Rooms are very clean
Lori
A warm and welcoming local hotel. Very spacious rooms and authentically charming. The opposite of a corporate hotel. Located in the heart of the old town. Important note; there is no parking near any hotel in the old town. Street parking is a 15 minute walk
Judith
Central location; individually designed rooms; host very attentive and helpful.
Rebecca
Beautiful and centrally located with fantastic staff. Made our stay fantastic, their attention to detail and creating an experience for us was beyond what we had expected. Can’t recommend enough.
CHERI-ANN
This property is amazing! We loved our stay here. The room was authentically Greek with beautiful furnishings and the bed was so comfortable. The small attention to detail really makes this property one of a kind! The balcony was our favourite place to enjoy breakfast or a before/after dinner drink. There is a beautiful rooftop terrace as well. The location was close to everything but like most properties in old town Chania, there is no parking close by. The streets are not accessible by car so if you have a rental you will need to find a spot (
Lynn
Excellent location, the superior suite is a beautiful, spacious room with a large seating area, kitchenette and fridge. Complimentary drinks, snacks and toiletries were included. The staff are friendly, knowledgeable and very welcoming. Stayed here twice now and we’ll probably come back again.
Eugene
There isn't Enough words to describe this Beautiful calm relaxing hotel,you have to go and see for yourself.
Athena
Eleutheria and the staff made us feel welcome and safe. The place is conveniently located so you can walk around without needing a taxi. Our room was always clean. Also, we were able to purchase excursions with the staff’s assistance. Our trip was an unforgettable experience and I would recommend this place to anyone.
Jeffrey
Eluetheria, Roxani, and Tonia were all friendly, helpful, and thoughtful. The room was lovely and quaint, built into a beautiful old Venetian building. It was reasonably priced and close to the harbor. We highly recommend it to anyone.
Sandra
We travel a fair amount and have never been taken care of so well. The owner greeted us warmly, gave us an overview (and a map!) of the neighbourhood with the best places to shop and eat. The room was impeccable, well-appointed and had all amenities one would expect plus extras. We had a lovely stay and an to come back to Crete with friends and stay at Palazzo di Pietro again. Efcaristo!
Alexandra
BEST HOTEL EVER
The most AMAZING place to stay in Crete. We were treated like family. 10/10 experience. If we return to Crete, we will stay here!
Natashia Mary
Wonderful
Olympia Hope
The charm and beauty of our room was beyond expectations and the warm welcome and recommendations from Eleftheria made the stay exceptional. We will definitely be back.
Verified traveler
Amazing staff, location and room
One of the best staff I've ever seen in a hôtel. They gave us several advices on the things to do and tips regarding the restaurants. In addition, the location is amazing and the room is unique.
Mirko
Charm of cozy medieval palace, with easy access to everything, very nice host, who was extremely helpful.
Brian
A lovely hotel, beautiful, and a few steps from the harbour.
Verified traveler
Historic palazzo
The Venetian history of the building is incredible. The room was comfortable and beautifully decorated. Location is perfect for exploring Chania. The advice of our host for things to do and see never missed the mark. The only negative was car parking. You can’t drive in old town and there is limited parking nearby. Be prepared to walk to and from your car.
Rebecca
We had an amazing time here. The owner was lovely (as well as her very cute cat) and the staff were very kind and helpful. The location was perfect and walkable to everything.
Nicholas
This will forever be my place to stay in Chania. Having been before, nothing will compete with the hospitality, kindness, location and ability to book other opportunities through the host.
I’ve been to 56 countries and I rate this location as top notch. It’s not a 4 Seasons. It’s culture, family owned and is everything you need if exploring the city daily without needing the host to bow to your every desire. Even though she does. Rebuilt after WW2, her father passed on the amazing hotel that stands. We also booked a taxi and moped through the host with ease. Along with plenty of recommendations.
I’ve been to 56 countries and I rate this location as top notch. It’s not a 4 Seasons. It’s culture, family owned and is everything you need if exploring the city daily without needing the host to bow to your every desire. Even though she does. Rebuilt after WW2, her father passed on the amazing hotel that stands. We also booked a taxi and moped through the host with ease. Along with plenty of recommendations.
Nick
A few minutes walk to the old town port. Pleasant and knowledgeable owners involved with operations. The rooms are immaculate and romantic decorated with fresh flowers. Champagne, raki, and fresh fruits are supplied at arrival at no cost. Nice spacious bathroom and bathing accessories. Excellent room airconditioner and a great refrigerator w/ freezer to keep water frozen during those hot days when traveling to the various beaches/excursions. A balcony with table and chairs to observe the street action. Parking is available by Talos square a few minutes walk from the establishment (driving at the old town is limited). Restaurants, shops and supermarkets are nearby. It is a great place to enjoy the old town ambiance in Chania and watch the spectacular sunsets. The owners greet you upon arrival and provide all information needed to make for a wonderful stay. We would stay here again!
Lisa
This is a beautiful place to stay. The host and staff are very friendly and knowledgeable about the town and its history. It is in an excellent location close to the old harbor. They have a wonderful garden space on the top floor. Our room had a kitchenette and the fridge was stocked with water, fruit, and other drinks. The bed was very comfortable. Everything was perfect. I highly recommended staying here if you are in Chania.
Bernie
The hotel is very convenient close to restaurants, shopping and attractions. The owner and receptionist were very nice. They gave us fruit baskets , water bottles and candies upon arrival. They have all what you need like coffee, sugar etc. Definitely recommend this hotel.
Kristin
We could not have been happier with our stay here! They were absolutely amazing and stayed up late for us to arrive since our flight got very delayed - very easy to communicate with them through whatsapp. They went above and beyond by waiting for us, giving us a whole rundown of Chania/where to visit, and treating us to extra celebrations for our honeymoon :) Truly amazing customer service and we loved the history behind Palazzo di Pietro as well. We also loved the building cat! Truly a wonderful place that we would recommend to everyone. We hope to visit again!
Sviatlana
Excellent location, excellent property, excellent service. Feels like home away from home
Shelia
Our stay at Palazzo di Pietro was nothing short of magical. Tucked right in the heart of Chania’s Old Town, this boutique property offers the perfect balance of local charm and comfort. Upon arrival, we were welcomed with a thoughtful fruit basket and local wine—a gesture that immediately set the tone for the kind of hospitality we’d experience throughout our stay.
The building itself is full of character, beautifully preserved, and immaculately clean. Our suite had everything we needed, and the rooftop terrace was a peaceful retreat each evening.
We loved how walkable everything was—from quiet beaches to incredible dinners, boat tours, and all the energy of the Old Venetian Harbor. Yet, the property remained calm and serene, offering a restful escape at the end of each day.
As a frequent traveler with my daughter, I look for accommodations that offer more than just a place to sleep—and Palazzo di Pietro exceeded expectations. It’s the kind of stay that sticks with you long after you leave.
Highly recommended for anyone wanting authentic Cretan warmth, unbeatable location, and a truly special stay in Chania.
The building itself is full of character, beautifully preserved, and immaculately clean. Our suite had everything we needed, and the rooftop terrace was a peaceful retreat each evening.
We loved how walkable everything was—from quiet beaches to incredible dinners, boat tours, and all the energy of the Old Venetian Harbor. Yet, the property remained calm and serene, offering a restful escape at the end of each day.
As a frequent traveler with my daughter, I look for accommodations that offer more than just a place to sleep—and Palazzo di Pietro exceeded expectations. It’s the kind of stay that sticks with you long after you leave.
Highly recommended for anyone wanting authentic Cretan warmth, unbeatable location, and a truly special stay in Chania.
Danielle
A True Treasure in the Heart of Chania
Staying at Palazzo di Pietro was nothing short of exceptional. Perfectly situated in the prime location of Old Town Chania, the hotel places you right in the center of the city’s vibrant history, culture, and charm. From the cobblestone streets to the nearby harbor, everything you could want to explore is just steps away.
The building itself carries a rich and fascinating history, which you can feel as soon as you walk through the doors. At the same time, the property has been thoughtfully updated, blending historical elegance with modern-day comforts while beautifully preserving its character while offering every convenience you’d expect.
What truly makes Palazzo di Pietro unforgettable, however, is the staff. Exceptionally hospitable, helpful, and warm, they made us feel immediately welcome and consistently cared for throughout our stay. As travelers in a foreign country, that sense of being genuinely looked after. We felt safe, supported, and even pampered. It was the little details that meant the world to us.
If you’re looking for a place with heart, history, and five-star service in the most ideal part of Chania, Palazzo di Pietro is it. We can’t wait to return.
Staying at Palazzo di Pietro was nothing short of exceptional. Perfectly situated in the prime location of Old Town Chania, the hotel places you right in the center of the city’s vibrant history, culture, and charm. From the cobblestone streets to the nearby harbor, everything you could want to explore is just steps away.
The building itself carries a rich and fascinating history, which you can feel as soon as you walk through the doors. At the same time, the property has been thoughtfully updated, blending historical elegance with modern-day comforts while beautifully preserving its character while offering every convenience you’d expect.
What truly makes Palazzo di Pietro unforgettable, however, is the staff. Exceptionally hospitable, helpful, and warm, they made us feel immediately welcome and consistently cared for throughout our stay. As travelers in a foreign country, that sense of being genuinely looked after. We felt safe, supported, and even pampered. It was the little details that meant the world to us.
If you’re looking for a place with heart, history, and five-star service in the most ideal part of Chania, Palazzo di Pietro is it. We can’t wait to return.
Darian
The property manager is wonderful! She gave us great tips and recommended areas around the town. This was definitely one of our favorite stays!
Natalie
This place was absolutely amazing!!! Probably the cutest, most hospitable place I’ve ever stayed. Will be coming back, again and again!
Andrew
The room was extremely comfortable, well supplied, and immaculate. The hostess was very friendly, informative and accommodating. The location is excellent!!
marissa
Location clean
Jessica
Palazzo di Pietro was hands-down our favourite accommodation of our trip. It is such charming place with wonderful staff. The decor is rustic and lovely, and totally fits into the aesthetic of the Chania Old Town area. I adored the four-poster bed and all of the unique touches in the room. The rooftop terrace/garden was an added bonus and was a great place to relax after a busy day.
Eleutheria, the owner, clearly cares deeply about her clients. She was very friendly and happy to chat about recommendations for what to do, see, and eat. Roxani was also lovely and very helpful. There aren't too many rooms in total, so the staff always had time for us.
Best of all was Voula, the little cat who lives at the hotel! She doesn't go into the rooms or bother the guests but if you are interested in spending some time with her she is the loveliest little rooftop companion.
A brief word of caution if you're renting a car: there are plenty of parking options within walking distance, except on Saturday evenings, which is when we arrived. The old part of town is so busy at this time that you should be prepared to park far from the hotel, and to navigate very narrow streets full of pedestrians. If I planned our trip again, I would either arrive earlier in the day to find parking or save renting a car until Sunday if possible. Not a fault of the hotel's at all, but good to know before you go!
Eleutheria, the owner, clearly cares deeply about her clients. She was very friendly and happy to chat about recommendations for what to do, see, and eat. Roxani was also lovely and very helpful. There aren't too many rooms in total, so the staff always had time for us.
Best of all was Voula, the little cat who lives at the hotel! She doesn't go into the rooms or bother the guests but if you are interested in spending some time with her she is the loveliest little rooftop companion.
A brief word of caution if you're renting a car: there are plenty of parking options within walking distance, except on Saturday evenings, which is when we arrived. The old part of town is so busy at this time that you should be prepared to park far from the hotel, and to navigate very narrow streets full of pedestrians. If I planned our trip again, I would either arrive earlier in the day to find parking or save renting a car until Sunday if possible. Not a fault of the hotel's at all, but good to know before you go!
Mete
Loved the people who took care of the room. There was a roof top deck which we took advantage off. I will definitely come back and recommend it to everyone I know
Jennifer
My husband and I stayed at the Palazzo di Pietro for 4 nights. It was a charming and beautiful place. The owner checked us in and took the time to explain the area and provided a map and recommendations. We were welcomed with fresh fruits and a bottle of wine. Our room was located in heart of Chania old town, literally steps from the beautiful harbor. I highly recommend Palazzo di Pietro, you will not be disappointed.
Maria
I truly enjoyed my stay, Eleutheria and her team were very kind and helpful during my stay here. The room was lovely and it was very convenient to get around. Also Voula was such a cute cat!
Gina
The property is well situation in the centre of Chania Town Square. The space (room 6) is self contained. Front desk staff are amazing, welcoming, informative. In our room, on arrival, we had fresh fruit, water, juice, wine, toiletries. Very clean and comfortable for two. I will say however that because there is a restaurant below it was quite noisy in the evening until about 11:30pm. So if you are early to bed, like we were, that was a small issue. But not a deal breaker for the comfort, location, amenities and great welcoming staff. Very good value and would stay there again.
Maria Dolores
Amazing host and staff. They were all very helpfull and nice. Location is in the middle of old town, about 2 blocks ftom the ocean. Room was clean, large and had many extra perks. Would stay here again, when we go back there.
Panagiotis
Great location and amenities, friendly staff!
Jeffery
Delightful staff and family owned business! Would go
Back on our next trip to Chania!
Back on our next trip to Chania!
Breanna
We stayed here for our honeymoon. This was such an ideal place to stay in the old town of Chania. Everyone was so so kind, welcoming, and helpful. There was a mini kitchen in our room which was so convenient, and we were greeted with a thoughtful gift of wine, water, fruit, coffee, tea, and candies. The room was spotless. We loved our time here. Thank you Palazzo di Pietro team! It’s truly a special place.
Evangelos
This is a one-of-a-kind experience! The room we were in (The Red Room) was amazing! Incredible decor and fully stocked with everything needed, plus fresh fruit and water in the mini fridge, and some wine and local drink to enjoy! I would have loved to stay longer than the two days we booked! Hospitality was abundant and every effort made to make us comfortable and welcome. This stay was one of the highlights of our anniversary trip! We will definitely stay here the next time we visit Crete and will stay longer! This lovely hotel has authentic decor to the time period it was built. It was absolutely perfect!
Ryan
This property was great! Family-owned for centuries with unique rooms for every guest. The place is right in the heart of Hania. For that reason, a taxi won’t take you to the door (so keep that in mind), and the beautiful rooms are older so you could hear your neighbors. Host have great recommendations, and you cannot go wrong in the Old Town nearby! Definitely would recommend!
steven
The owner Eleutheria was friendly,helpful and charming.I would certainly recommend the hotel for anyone visiting Chania .
Katherine
We’re so glad we stayed here! We had considered many accommodations, and decided on Palazzo di Pietro because of its traditional vintage charmz We loved this family run hotel. Check in was very welcoming, and included a map full of local sights, in addition to recommendations for dining etc. Staff was helpful throughout our stay - arranging a taxi pick-up for our departure day, etc.
The owner was kind and thought of so many little details. There were arrival treats and lovely departing gifts that made our stay feel special - a fridge stocked with fruit and beverages. They provided a water heater, tea and coffee, cups, mugs, plates, and utensils. Great set-up for eating your leftovers.
The bathroom was well-equipped, with basic toiletries, cotton rounds, a small wash tub and clips for hanging clothes on the clothesline of our balcony. We loved how many things were provided, and seems great for anyone traveling for an extended amount of time.
The top floor has a rooftop terrace with a view of the water.
The hotel is conveniently located in Chania - close to great shopping, sights and restaurants. (Next door Steki had the best mussels we’ve ever had - we’d go back to Chania just to get another plate of them!)
A heads-up to anyone with physical limitations, there is no elevator. We were on the third floor, and it felt like a hike to our room, especially with bags, but worth it!
Best of all is the adorable black cat who lives there. We would stay again and do recommend!
P
Great hosts, perfect position for exploring and a beautiful room with lovely extra touches!!@
Thanks
Thanks
William
What a wonderful property. Right in the heart of Chania’s old city. It feels like the hotel takes you back in time with its antique furniture and wood finishes but still with modern amenities needed for us. The owners were very sweet and helpful for our first visit in the Crete. Their recommendations and knowledge of Crete helped us build memories we wouldn’t have had without their help. When we revisit Chania this will be our go to hotel.
Jessica
My boyfriend and I had the pleasure of staying at the Palazzo di Pietro for four nights and our experience was simply outstanding! The room we stayed in was spacious and clean. The welcome gift of a bottle of wine was a delightful touch. The staff were kind and the attention to detail was truly commendable. They even went above and beyond to celebrate my birthday during our stay. I was touched by the surprise birthday card and gift left in our room. The location of the Palazzo is another major plus point. It's situated right in the heart of Chania. I would recommend all of my friends and family to stay here if they were to visit the city.
Peter
The staff, the hotel, Voula the cat and my entire stay was an absolute joy. All amenities within walking distance. Eleftheria and Roxani made my stay and departure a dream. Highly recommended and i will be staying again. Thank you ladies.
Irina
This is very beautiful and special place! Everything is taking care to the smallest detail. The staff is very professional and very friendly. We loved it and will stay there again.
matheu
Perfect place, perfect location.
James
This is a very nice small hotel that is ideally located. Everything was perfect.
Dianne
The owner is amazing. My phone had died so I didn't directions to get to the hotel. I found a shop owner that called her and she walked 10 minutes to where I was and walked me back. Each room is individualize and mine had a private entrance. There were lots of personal touches that made the place feel special. I can't recommend this hotel more. If I am ever back in Chania I will stay here again.
mary
Like stepping back in time staying at at authentic family owned hotel with amazing personal touches. Located in the heart of Crete close to beaches and downtown. We will definitely stay here again
Karen
Eluethuria was the best host, so kind! I loved her hotel, amazing location right in old town. Highly recommend staying here.
Helen
Perfect Choice
Everything was perfect. The location is excellent, the room was spotless and spacious and the daily housekeeping was immaculate. We also appreciated the free gifts of fruit and chocolate.
Jennifer
We absolutely loved this hotel!
It was super quaint, clean, and in a great location.
The owner was extremely friendly, commuicative and gave us great advice regarding our hiking excursion to the Somaria Gorge.
This was our first trip to Greece and the islands. A couple of things that would've been helpful to know:
1. The hotel street is not accessable by car, so you can't drive up and drop off your luggage.
2. Parking was challenging as the streets in the town are blocked off from vehicles passing through.
I would highly recommend this hotel and would definitely stay there again!
It was super quaint, clean, and in a great location.
The owner was extremely friendly, commuicative and gave us great advice regarding our hiking excursion to the Somaria Gorge.
This was our first trip to Greece and the islands. A couple of things that would've been helpful to know:
1. The hotel street is not accessable by car, so you can't drive up and drop off your luggage.
2. Parking was challenging as the streets in the town are blocked off from vehicles passing through.
I would highly recommend this hotel and would definitely stay there again!
Melissa
Amazing stay!!
Patricia
Charming and comfortable in the heart of Old Town
A beautiful and quiet and spacious room in the heart of old town Chania. Elefteria is a wonderful host and very knowledgeable about Crete. She lavished us with fruit, rakemolo, beer, water and candies. The balcony is small but sweet. I liked everything about this place and is extremely quiet at night.
Sophia Amber
We were welcomed by the kind and enthusiastic host Eleutheria. The room was fabulous. The hotel felt like a home with little treats as extras, such as fridge items, sweets and coffee making facilities. The hotel's location is superb as it is very central but in a quiet street.
Julia
We loved the location! The hotel was unique, warm and inviting. Eleutheria was very helpful and Voula was very sweet!
George
Wish we could have stayed longer!
We couldn’t be happier here. Charming city with so many potential excursions…western Crete, in October, has the trifecta of smaller crowds coupled with sunshine and lovely swimming. And so much history! Palazzo di Pietro also has a trifecta - old city location, charming historic building and the lovely Eleutheria, the owner. Elutheria thought of everything for her guests, with lots of good recommendations. Parking is the one challenge; we had an 8 minute walk after dropping our luggage from about 100 meters away. It’s a small nuisance, but might be a concern for some.
Karen Jacqueline Ann
What a fantastic hotel/ apartment. We stayed in the smaller apartment. Just beautiful and everything you could need. So well appointed. Very comfortable and cleaned and fresh towels evey day,though we were happy to reuse. Check in was easy and Eleutherine what a lovely lady so knowledgeable and helpful. Thank you again for a wonderful stay. We will be back.
Michael
This is a very nice place to stay. The owner is very helpful and went out of her way to make us feel at home. She gave us a good rundown on places to visit and eat, and it was really nice to have small gifts in our room each day- we said that we liked the toiletries and she gave us a set to bring home with us
Aurora
Excelente
Es la mejor bien venida que me andado… Eh estado viajando por un mes. En este lugar mas que un hotel me sentí como es casa!!
El lugar tine una belleza única y esta Muy limpio… Esta super céntrico en medio de todo y puedes caminar tranquilamente… La central de auto bus esta muy cercas. No necesitas estar pagando taxis o rentar carro. Solo fui por 2 dias, pero me hubiera gustado quedarme otro mas.
La dueña del lugar es una señora con mucha clase y elegancia y muy detallista.. se puede sentir en el lugar en cada detalle que tiene en el lugar y para los clientes!!
Es mejor que un lugar de 5 estrella. Yo le doy 6 estrellas 🌟.
El lugar tine una belleza única y esta Muy limpio… Esta super céntrico en medio de todo y puedes caminar tranquilamente… La central de auto bus esta muy cercas. No necesitas estar pagando taxis o rentar carro. Solo fui por 2 dias, pero me hubiera gustado quedarme otro mas.
La dueña del lugar es una señora con mucha clase y elegancia y muy detallista.. se puede sentir en el lugar en cada detalle que tiene en el lugar y para los clientes!!
Es mejor que un lugar de 5 estrella. Yo le doy 6 estrellas 🌟.
Verified traveler
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Beautifully decorated and appointed apartment in a lovely old building. Eleuthera was a warm, gracious and informative host for this long-time family owned property. Welcome gifts of wine, fruit and chocolates were an extra special touch. Would stay here again, eagerly!
Ross
Our top rated hotel on a five week vacation
Palazzo do Pietro is a beautiful little boutique hotel within minutes walk of the old Chania harbour and all its attractions. Tastefully decorated with comfortable beds. Our room had a nice balcony too. Eleutheria is a wonderful hostess willing to share her vast local knowledge. Take a moment with her to get to know the area, especially regarding the best dining options.
Chris
The best place to stay in Chania
This was our most favourite place to stay on our trip. The hotel is stunning and with a rich history that Eleutheria explained to us on arrival. She was incredibly helpful, giving us information and local insights of the town and some great dining suggestions. The room was gorgeous, as was the rooftop terrace, and the location is steps away from everything that Chania has to offer. If you are visiting Chania, make sure you stay here.
Michelle
The owner has created such a wonderful ambience. This is a historic listed property and it’s gorgeous.
Duncan McGregor
The owner was so accommodating and informative helps and always available.
Susan
Great location! Great Host!
Great location in old Chania. The owner was excellent and gave us lots of tips to help us around the island of Crete. Room was comfortable and clean - great hostess!
Lauren
Property location was excellent. The hotel staff are very friendly and helpful.
Ken
Awesome location. Nice touch to have a bottle of wine gift on arrival and a gift on departure. Lovely shower in room and so many dining options within 5min walk, great advice from reception.
Only hard thing about our stay was lugging suitcases up 2 flights of stairs and of course leaving!
Only hard thing about our stay was lugging suitcases up 2 flights of stairs and of course leaving!
Hanne
We loved the fact that we were in a 15th century house and the owner, Eleuftheria, is a descendent of the original owner. It was quirky but updated and Eleuftheria did her best to make us feel welcome and comfortable. We had a Juliette balcony with a little table and 2 chairs. The street was very narrow, there were three restaurants in that street alone. We said hello to guests on the other side of the street who were sitting on their balcony. It felt very cozy. It was charming. There are no elevators but we had no problem walkong up the stairs. At the end, she called us a taxi to go to the airport. George apparently drives many of her guests to the airport. All in all, we loved old town Chania. O can only recoommend.
Leena
We were given excellent advice on where to go around the area from our host. She was personable, helpful and professional.
Location & surroundings
Palazzo di Pietro
Agion Deka, 13, Chania City, Old Harbour, Greece
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Palazzo di Pietro
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