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Elia Palazzo

Crete · Greece

Theotokopoulou Str., 54View location

9.0/10Excellent136 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition9.0/109.0
Neighborhood9.8/109.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Elia Palazzo

The “Elia Palazzo Hotel” is at the West entrance to the old town of Chania on Theotokopoulou street, in the quarters of Topanas. It is the widest street of the old town, at the end of which the ammunitions warehouse of the Venetians still stands today.

The “Elia Palazzo Hotel” comprises ten rooms. The so called “Superior” rooms all have a balcony and the so called “Standard” rooms have windows to let in the bright light of the Cretan sun once opened.

The rooms can accommodate up to three people, they are beautifully decorated with lively colors and are equipped with air conditioning, mini bar, satellite TV, phone, a safe vault, hair dryer and an espresso coffee maker. Free Wi-Fi is available in all the hotel spaces.

Read more about this hotelShow less

With a stay at Elia Palazzo Hotel in Chania (Old Town Chania), you'll be steps from Old Venetian Harbor and 12 minutes by foot from Nea Chora Beach. This hotel is 6.8 mi (10.9 km) from Agia Marina Beach and 2.4 mi (3.9 km) from Golden Beach.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Greek

    English

Nearby attractions

Byzantine & Postbyzantine Collection 0.1 km / 0.1 mi
Maritime Museum of Crete 0.1 km / 0.1 mi
Old Venetian Harbor 0.1 km / 0.1 mi
Firka Fortress 0.2 km / 0.1 mi
Etz Hayyim Synagogue 0.4 km / 0.2 mi
Franciscan Monastery of Aghios Fragkiskos 0.4 km / 0.3 mi
Cretan House Folklore Museum 0.5 km / 0.3 mi
Mosque of Kioutsouk Hassan 0.5 km / 0.3 mi
Mitropoleos Square 0.5 km / 0.3 mi
Cathedral of the Presentation of the Virgin Mary 0.5 km / 0.3 mi
Ancient Kydonia 0.5 km / 0.3 mi
Municipal Art Gallery of Chania 0.6 km / 0.4 mi
Venetian Shipyards 0.7 km / 0.4 mi
Chania Central Market 0.7 km / 0.4 mi
Church of Agios Nikolaos 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • Number of floors (main building): 3
  • Double rooms: 6
  • Superior rooms: 4
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Airport
Show 19 more facilities & services
  • Harbour
  • Beach
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Towels and bed linen
  • Breakfast room
  • Printer
  • Breakfast buffet
  • LGTBIQ friendly
  • Flight information required
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Elia Palazzo

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 18 m²DBL.ST

    Photos are not available for this room type.

    Elia Palazzo

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Slippers
    • Bathroom: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Cot on demand
    • 220V power supply
    • Toiletries
    • Desk
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSIC • 1 Bedroom • 25 m²DBL.AS

    Photos are not available for this room type.

    Elia Palazzo

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Room amenities

    • Wi-fi
    • 220V power supply
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Elia Palazzo

9.0
Excellent
136 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.0 /10
Neighborhood
9.8 /10
Amenities
8.8 /10
50 reviews shown
8/10
Excellent
23 Jul 2026
Shlomi
We had a very nice stay at Elia Palazzo Hotel. Chania is charming, and the hotel's location and staff made our trip. Being on the edge of the Old Town kept it quiet, and since taxis could drop us off very close by, getting our luggage to the hotel was surprisingly easy. It is also very close to beach and has a nice small sunroof. The room was spacious, clean, and comfortable, and the staff was very helpful - the receptionist mapped out excellent local restaurant recommendations for us.
On the downside, our Room was on the 3rd floor with no elevator. While typical for historic buildings, it wasn't mentioned on Expedia and was tough to climb after a hot summer day outside. We also had very weak water pressure in the shower; the staff tried to fix it, but municipal roadworks nearby kept causing it to drop back to a trickle. Lastly, we didn't receive the welcome bottle of wine included with our Expedia VIP booking.
Despite these issues, the fantastic location and warm service outweighed the negatives.
10/10
Exceptional
17 Jun 2026
Valeriy
Nice and clean in the Downtown of the City
Friends
10/10
Exceptional
28 May 2026
kevin
+
Location: beside good restaurants and bars.

Easy 15 minutes walk to Nea Chora beach and restaurants.

Service: friendly and very helpful.

Breakfast: good choice of hot eggs, bacon etc. Nice fruit and yoghurt. Decent coffee.

-
No real negatives. Water pressure not great in the shower.
Partner
10/10
Exceptional
22 May 2026
Dennis
Staff was extremely helpful and friendly, excellent location from which to explore Old areas of Chania, and easy access to shops and restaurants.
Partner
10/10
Exceptional
14 May 2026
Marie-Claude
Great location, clean and comfy room. Just beware of limited parking spots at the public parking and on the streets. Newly implemented app by Chania city, max 4hrs and doesnt reset properly right now so you cant extend after the 1st block and it took 24-36hrs before we could renew again. Great restaurant right accross the street.
Friends
10/10
Exceptional
20 Apr 2026
Dm
Y
Friends_and_family Family
10/10
Exceptional
29 Oct 2025
Robert
Outstanding staff, great location, clean modern rooms
Leisure Self
10/10
Exceptional
24 Oct 2025
John
Beautiful little hotel with lovely staff.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Julie
Spotless room with balcony. We arrived earlier than expected and the room was already prepared for us. Great breakfast, hot and cold food with plenty of choice.
Hotel is very well located for exploring Chania and would use again
Partner
10/10
Exceptional
17 Oct 2025
Joshua
Great hotel location, very friendly staff, room was very clean and spacious with a balcony. Would stay here again when visiting Chania.
Leisure Partner
6/10
Pleasant
15 Oct 2025
Dorothy
Property is located in an excellent location
No elevator and we needed to walk up two flights of stairs that were steep. Standard room category are rooms with windows facing back alleys No view!!
Rooms with balconies are much nicer but non available for an up grade. Very basic breakfast Bread was fresh and delicious. Rooms were clean

Leisure Partner
8/10
Excellent
24 Sep 2025
Scott
Great location, loved the breakfast, staff very helpful. Spent time on the small balcony overlooking pedestrian street. Bed was very comfortable too.
Leisure Partner
10/10
Exceptional
27 Aug 2025
Sarah
We only stayed one night. They let us store our luggage when we arrived early in the morning. The location is stellar, in the old town. But there was no parking, so we parked 15 minutes away and had to walk in with our luggage. Our room was large and clean.
10/10
Exceptional
27 Aug 2025
Mena
Awesome Experience, staff super friendly and helpful. Although property is hundreds of years in or but the Rooftops rooms were all upgraded and clean. Location is the best if you like to experience living in the old town experience. 👍👍
Leisure Family
8/10
Excellent
24 Jun 2025
Kimberly
The women running the property were lovely, especially Maria, the breakfast Chef. Each day she surprised us with delicious tasty Greek treats! Absolutely amazing. The property was clean and comfortable. No fault of management, there is some noise at night from the adjacent restaurants. A sleep app can drown it out though! The women were all great here and welcoming.
Leisure Family
10/10
Exceptional
12 Jun 2025
Evan
Amazing
10/10
Exceptional
17 May 2025
Damon Leroy
Lovely location so convenient for walking and dining. Staff all extremely polite and friendly. Rooms spotlessly clean and breakfast very good. Our only criticism is the lack of a lift which meant my 80 year old husband having to carry heavy cases up 2 flights of stairs as we had a late arrival and no staff on duty.
Leisure Family
10/10
Exceptional
02 May 2025
Michael
Lovely hotel on a great street! Just outside of the main harbour and only took 3 minutes to get there, great breakfast, lunch, and dinner spots all around! Would definitely stay here again.
Leisure Partner
8/10
Excellent
18 Apr 2025
Richard
Great location and close to waterfront. Nice hotel but a little dated. Reception was very helpful and breakfast was excellent. Close to beach.
Leisure Partner
8/10
Excellent
03 Apr 2025
Sandra
Property close to old port restaurants and shopping
Leisure Self
10/10
Exceptional
01 Oct 2024
Maria

Great value

Well-situated hotel for old town Chania that is close to the lighthouse, shops and dining.

No elevator, but bellman will assist during regular hours. (3 story hotel). Small bathroom. Fantastic service, we left both days before breakfast hours and hotel packed it for us the night before.
Friends_and_family Friends
8/10
Excellent
26 Jul 2024
Davide
The staff is very friendly and helpful. It's a small hotel and it needs some renovations. The room isn’t soundproof at all; I could hear the neighbors all the time.
Leisure Partner
10/10
Exceptional
21 Jul 2024
Deborah

Excellent

Fantastic hotel and staff. Parking is close by. Great location to Venetian port and in the old town. Would have loved to have stayed longer.
Partner
10/10
Exceptional
28 Apr 2024
Verified traveler

Excellent time in Chania

Nice cute boutique hotel with very good breakfast in the old town.
Partner
10/10
Exceptional
17 Apr 2024
Marion
Charming hotel in the old town with a friendly helpful staff and wonderful breakfast. Was a wonderful location from which to explore Chania.
Leisure Partner
8/10
Excellent
11 Mar 2024
Christian
Very nice and welcoming staff. The roof deck photos are misleading because it looks like it is a lounge area that serves meals or drinks, but there’s no furniture up there and they do not serve up there.
Business_and_leisure Partner
10/10
Exceptional
22 Oct 2023
Olena
Great location, room and amenities are exactly as advertised. Breakfast was excellent!!! We enjoyed our stay.
Partner
10/10
Exceptional
05 Sep 2023
Alicia
Beautiful hotel. Breakfast was wonderful. The lady at the front desk was phenomenal. We were staying with friends in Old Town Chania for a week and there are no cars within the city. She outlined a map and it was quite a walk with our suitcases but we never got lost. Great customer service. Tell her Thankyou.
Leisure Family
10/10
Exceptional
21 Aug 2023
Cindy
Lovely hotel. In a great area and walkable to all the shops and resultants. Great rooftop deck. Very peaceful.
Leisure Self
6/10
Pleasant
12 Jul 2023
DESPINA
It was a medium quantity hotel. No view at all and no amenities. They said they provided 2 bottles of water and even that wasn’t it. Hugely overpriced for what they offer
Leisure Partner
10/10
Exceptional
15 May 2023
Belinda
Great location, quiet, spacious, great shower. We had to leave early in the morning so they packed us a huge takeaway breakfast.
Leisure Partner
6/10
Pleasant
03 Oct 2022
Joanna

Nice location, noisy room.

The location is fantastic, right in the old town, very close to the harbour where there are all the restaurants are on the water's edge. The room itself is ok. We had a room with a balcony, onto the street. The only issue was that in the evening, the street is full of restaurants with tables in the street, so it gets very noisy. We tried closing the window and switching on the ac. The ac was incredibly noisy as well. So with out ac it was hot with Ac it was very noisy. When the restaurants closed, we tried to open the balcony door for air but the compressor of the room next door is on the balcony and it was on and also very noisy. Good choice for breakfast.
Partner
10/10
Exceptional
27 Jul 2022
Sandra
Beautiful, clean, spacious room. Staff was very nice. Went above and beyond. We would definitely stay here again.
Leisure Partner
10/10
Exceptional
04 Jul 2022
Marco Antonio
It only need to clarify that they don't have a parking and the guess must find an available spot on the street.
Leisure Partner
10/10
Exceptional
24 Jun 2022
Verified traveler
The front desk was very friendly and met our needs. We had to leave @6am, asked if it is possible to have 2 breakfast boxes ready to go, and the front desk had them ready by 9 pm.
Friends_and_family Friends
10/10
Exceptional
11 Oct 2021
Zbigniew
Beautiful location, close to main attractions
Charming rooms and the whole facility;
Professional and very friendly staff
Leisure Family
10/10
Exceptional
22 Sep 2021
Dimitrios
Excellent location with very professional and kind staff. Very clean and comfortable room. Downstairs room next to lounge gets a bit off early morning noise. Would easily stay again.
Partner
4/10
Poor
10 Jul 2021
Verified traveler

Not as described + noisy room

The room is nice however the
Partner
10/10
Exceptional
20 Jun 2021
Verified traveler
Perfect stay!
Leisure Partner
10/10
Exceptional
09 Nov 2019
Verified traveler
Really liked the location, close to town, plus it was quite and picturesque
Business Partner
10/10
Exceptional
22 Oct 2019
PeterT
Fantastic hotel right near the old town and restaurants. Comfortable spacious rooms, nice breakfast, lovely friendly, knowledgeable staff. I highly recommend this property and would have no hesitation staying here again.
Leisure Family
10/10
Exceptional
11 Oct 2019
Verified traveler
The only thing I would suggest is having the ability to have coffee on the roof.
Leisure Family_with_children
10/10
Exceptional
08 Oct 2019
Verified traveler
Very nice room, good beds, shower & balcony with view of street & water. Good breakfast.
Leisure Partner
10/10
Exceptional
17 Sep 2019
Verified traveler
We loved everything about this hotel. People were friendly and helpful in every way. If we come back to Chania we will stay at this hotel again. This is the best location in old town Chania and so many wonderful people to make it more special!
Thank you Elia Palazzo for making our stay memorable ❤️
Leisure
8/10
Excellent
14 Sep 2019
Verified traveler
In a perfect place to explore Chania. Pedestrianised so no traffic noise. Lots of restaurants outside but shutters and windows kept most of the noise out.
Roof terrace for breakfast if you ask. They will carry your tray up.
Breakfast if good but annoying when run out of cereal.
Staff very attentive and helpful.
If you hire a car the public parking suggested is always full. They did then tell us about another car park but that is 5-10 mins walk from hotel.
Leisure Partner
10/10
Exceptional
13 Aug 2019
Verified traveler
Amazing location, so close to the main town! The hotel was surprisingly quiet given the location which made for a great sleep. We hope to come back soon.
Partner
8/10
Excellent
27 Jul 2019
Verified traveler
Property is in the heart of the city centre. As soon as you get down you have plenty of restaurants and shops and beach as well. Best for couples
Leisure Family_with_children
10/10
Exceptional
09 Jun 2019
Verified traveler
Great front desk services. Outstanding breakfast. Excellent room.
Leisure Family
10/10
Exceptional
07 Jun 2019
Verified traveler
A superb location is not the only thing this lovely hotel has going for it. The staff is magnificent and go out of their way to assist with details small and large. What a gem. A small note is they don’t have an elevator, but the walk up got faster every day.

Restaurant across from hotel offered the best meals we had in Greece. To be honest, I still dream of the calamari.
Leisure Family
10/10
Exceptional
20 Oct 2018
Jon

Great Location and excellent service

Spent a week here and it was an exceptional time. From the minute we arrived the staff were so helpful and friendly, making some great recommendations for places to eat or visit.
The room was really comfortable with coffee making facilities and fridge. The balcony over looking the street was a great bonus, as was the roof terrace.
Very good choice of breakfast and the young lady preparing it all was very proud of the quality of her food.
Free car park less than 100m and all the facilities of Chania Old town are all around you. Fantastic time.

Location & surroundings

Elia Palazzo
Theotokopoulou Str., 54, Chania, Greece

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Elia Palazzo

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