Name: Country Inn Suites By Radisson Bismarck Nd
Address: 3205 North 14Th St, Bismarck, 58501, US

8/10

Excellent

31 Jul 2026

Amanda

We have stayed here as a family several times. We love the breakfast and pool, however the pool felt highly chlorinated this visit. We left the pool with red eyes. Our plastic pool toys were slimy, and sticky with film after being in the water. The floor in pool area was slick and the stairs up to the slide were mildew-y. The handle to get into the hot tub was missing (replaced with a traffic cone) which made getting in and out difficult and dangerous, and there was a tile near the baby pool that had wiring that was covered with a traffic cone. I saw multiple children (including one of my own) slip and fall on the flooring near the pool. This may not be related to the pool, but after swimming on our second day, my son got the worst case of swimmer’s ear and we had to go to the walk-in clinic (conveniently located down the street)! The doctor commented on how chlorine-y we smelled - even after showering!
The carpeting through the hotel is worn out and stained, feels that there is some updates needed.
The breakfast was ok and we all found something to eat. However the “cheesy eggs” on the 2nd day we were there, tasted off. My kid said “they taste sour” and they did, like vinegar almost? Kinda worried that they had turned bad so we didn’t eat them.
The room was comfortable, the air conditioning was quiet, and we got a couple good nights sleep. The staff, as always, super-kind and helpful.
The place is feeling “worn out” and I’m not sure we will be back unless there’s updates.

4/10

Poor

29 Jul 2026

William

Air conditioning the room wasn't good. Shower didn't drain and took 5 minutes before hot water came. Door to the room squeaked really bad. Key stopped working everyday we were they and had to go get it reprogrammed.

8/10

Excellent

27 Jul 2026

Hsu

The facility was older but clean enough. Our bathroom smelled musty but was clean. The water slide was a huge hit for our family. It was worth the stay for sure.

10/10

Exceptional

26 Jul 2026

Heleen

Very happy with the pool and sauna,

10/10

Exceptional

25 Jul 2026

Deann

Good stay clean room and good breakfast nice pool and warm sauna

10/10

Exceptional

24 Jul 2026

David

nice place to stay at. great for kids

10/10

Exceptional

22 Jul 2026

Jay

Kids loved the pool and slide and the breakfast was filling and hot! Thank you for the stay!

Family_with_children

10/10

Exceptional

20 Jul 2026

Judea

Staff was so welcoming and helpful. Kids loved the pools and water slide. Breakfast was delicious. Rooms were clean and updated. Highly recommend.

Family_with_children

8/10

Excellent

17 Jul 2026

Kathy

Room was comfortable, convenient to lobby and waterpark.

Self

8/10

Excellent

15 Jul 2026

Bill

The bathroom door and fan did not work
Other than that it was a pleasant stay

Family_with_children

4/10

Poor

15 Jul 2026

Darrious

The staff was very nice, but that could not offset how dirty the pool was. Our bathing suits smelled of urine after leaving the pool. Servicing of the rooms needs to happen more frequently. If you have an issue be prepared to wait a while to have it resolved. Maintenance personnel vividly complained about their job while fixing a plumbing issue in our room.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Renae

I requested light cleaning all days, that was sporadic to say the least.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Ashley

Room wasn’t that clean, physical items left behind from the previous guests so obviously wasn’t cleaned that well. Staff at the front desk hardly existed when we needed something but when it came to our check out day someone knocked on our door 3 times to see if we had checked out yet. The first time being 9 am. Breakfast was barely restocked. The kids liked the water slide so I’ll give you that.

Family_with_children

8/10

Excellent

11 Jul 2026

Aimee

Rooms were clean, pool was for all ages, and breakfast had many options.

Friends_and_family Family

4/10

Poor

11 Jul 2026

Vanessa

Room had a funny smell

Family_with_children

10/10

Exceptional

07 Jul 2026

Tayjuh

This hotel was very comfortable and accommodating as we had our dog with us. The service was great and amenities were useful, clean and in good working order.

Family_with_children

10/10

Exceptional

06 Jul 2026

Tara

I love this place. The staff is great

4/10

Poor

06 Jul 2026

Edna

Pet friendly so cleanliness was subpar…

10/10

Exceptional

06 Jul 2026

Nick

🙌🙌

Family_with_children

4/10

Poor

04 Jul 2026

Chris

Well our first rooms AC wasn’t working. I told the front desk and they wanted to drag their feet to get us a new room. Although they did and gave us an upgrade in the end. The rooms also just smell musty? I think that’s how I’d describe it. I also found gum stick to the bed side table. Also one final thing the bathroom just smells of pee. Second room was better but still had that musty smell to it. The pool was great, it seemed clean. And breakfast was also good.

Partner

10/10

Exceptional

03 Jul 2026

Pepper

Clean and comfortable. Breakfast great.

10/10

Exceptional

02 Jul 2026

Maria

The room was great (walls are very thin though but for the price it's fine). The room was well maintained, great air conditioning, well stocked with great smelling lotion, shampoo, body wash, and conditioner. Water slide was fun, hot tub was really great!

Breakfast had a good variety and plenty of items to choose from including make your own waffles, cheese omlets, etc..

Family_with_children

6/10

Pleasant

01 Jul 2026

Jennifer

This place is wet! If you’re going for the pool then it’s great, if not I’d skip it. The floors are wet, the rooms are damp. The whole place smells mildewy.
Breakfast is surprisingly elaborate.

Friends_and_family Family

8/10

Excellent

30 Jun 2026

Ronda

Clean room; updated appearance. Unhappy that when our grandchildren came, additional wristbands for the swimming pool were $10 each 😳
Also, surprised that when we initially entered our room, the bedroom window was wide open to the parking lot… no screen, so I did a quick double check of the room to be sure no one had entered our room from the outside (we were on the first floor… anyone could have entered without the front desk noticing. )

Partner

10/10

Exceptional

29 Jun 2026

Peggy

Very nice hotel especially for the price.
We loved how big our room was.

10/10

Exceptional

29 Jun 2026

Daniel

Friendly staff, clean building and room, breakfast better than average complimentary motel fare.

Family_with_children

4/10

Poor

28 Jun 2026

Ethan

Asked them for 2 more bath towels and to refill my body wash in the shower, came back from dinner that evening and neither thing had been done and never got done. Paid over $430 to stay at this place and television didn't work worth a crap either. I had my speaker in the pool area to listen to music with my softball guys and a man came in and said no music allowed in pool area, meanwhile no towels were in there to be used. Also, no sign saying no music. Breakfast wasn't that great.

Friends_and_family Friends

2/10

Poor

28 Jun 2026

Kurt

We arrive after 2am and our room had been cancelled.

10/10

Exceptional

26 Jun 2026

Johnna

Nice neat and water park was nice

Family_with_children

8/10

Excellent

26 Jun 2026

Sara

There was a kiosk to check in at night time. They were hard to understand, they put a $100 hold on your card when you are checking in. The TV was all green when you turned on any channel. The room was nice & clean & the water was hot in the shower. Was fine for a one night stop.

Family

8/10

Excellent

26 Jun 2026

Ken

I

6/10

Pleasant

25 Jun 2026

Sherri

Water was turned off twice...unable to shower

Floors dirty

Whatever they clean sheets with made a baby and toddler get hives

Family_with_children

8/10

Excellent

25 Jun 2026

Gina

Friendly check in. Clean rooms & common areas. Well staffed. Pool & jacuzzi, open until 10, were welcome treat after long travel. Good hit & cold breakfast choices. Location has many dining options & supermarkets, etc.

Self

2/10

Poor

25 Jun 2026

Laura

Tv in room did not work. Called front desk and got an answering service then they said it would take 20 mins. I said no why 20 mins they hung up and I called again. Never showed up not even when I messaged them several times. No one has contacted me not even a the same day.

Self

6/10

Pleasant

20 Jun 2026

Melissa

Alright, nothing special but the pool was fun (but cold)

Family_with_children

4/10

Poor

20 Jun 2026

Justin

Pool and water slide were nice for the kids, beds and pillows comfortable, but other then that will never stay there again. Hotels should feel welcoming. Walk in and all we hear is loud music, people being loud and what seems to be only 1 person on staff. All the carpets were gross. Go to check out and have to talk to a person through a screen. Ill nevwr stay there again.

10/10

Exceptional

16 Jun 2026

SAUL SOLANO

The customer service was fantastic. Super nice personnels.

Family_with_children

10/10

Exceptional

15 Jun 2026

Kelsey

Clean and spacious rooms. The breakfast had many available options. Pool area was nice but very busy with kids the whole time we were there.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Alexa

Todo bien

4/10

Poor

14 Jun 2026

Morgen

It was a very general hotel.

Breakfast was standard Belgian waffles, eggs, sausage, links, etc..

Pool seem to be well-maintained.

My biggest issue is that they overcharged me on the deposit.

Family_with_children

10/10

Exceptional

13 Jun 2026

John

Clean room and amazing pool area

Family_with_children

10/10

Exceptional

12 Jun 2026

Rolf

The young man who checked us in was super helpful and accommodating.
I've traveled up to 30 weeks a year for 20 years and this is the first time I felt compelled to comment on my stay.

Family_with_children

8/10

Excellent

06 Jun 2026

Cheryl

There was no hand soap in our bathroom. When I went to the front desk to ask for a bar of hand soap, the attendant said he would let housekeeping know. 3 hrs later I went back to the front desk to ask for soap again and the attendant (different person from before) went into the office and grabbed a couple of bars and gave them to me.
The other negative was the picture on the TV was really dim/dark. I think the TV needs replacing.

Partner

10/10

Exceptional

01 Jun 2026

Danielle

Clean hotel, courteous staff, &comfortable bed. Was very nice. I didn't eat breakfast but they did have a nice variety (hot and cold) of food to pick from.

4/10

Poor

31 May 2026

Molly

Please keep in mind I have a negative history with this hotel. The only reason we agreed to stay here is because of the water slide. We arrived late in the evening. The next morning I was going to take a shower after my husband, the water in the tub wouldn’t drain. I called front desk and was told housekeeping will be coming to our room. I waited an hour and no one came. Kept calling front desk. No answer. I ended up checking out because I didn’t want to deal with them.

Partner

10/10

Exceptional

30 May 2026

Cody

Great

Family_with_children

4/10

Poor

29 May 2026

Merrill

The shower did not get hot. They put a $100.00 hold on my card for incidentals, but there was nothing to buy. No snacks or anything.

Family

10/10

Exceptional

28 May 2026

Benjamin

Great continental breakfast.

Self

4/10

Poor

28 May 2026

Ally

The hotel seemed run down for a country inn and suites. However the room was clean. The breakfast was okay, lots of bread items were in sandwich bags which I thought was weird.

I disliked that the small arcade area was locked with a sign that said for birthday party use only. I was also electrocuted by the light switch for the sauna, to the point my husband heard me scream from the top of the water slide with screaming kids. I told the front desk and all they said was “oh, I’ll call the electrician” they did not hang up a note or attend to it at all.

I would not stay here again.

Family_with_children

10/10

Exceptional

24 May 2026

Rene

Great place!

Family

10/10

Exceptional

22 May 2026

Jessica

Great property with spacious room and helpful and very friendly staff. Will definitely stay again.

Partner

6/10

Pleasant

16 May 2026

Linda

Check in was fine, had trouble with our tv and when I called they laughed, we got it to work ourselves but I have noticed every time we stayed there every channel says no information so it takes forever to find something to watch. A guessing game and there is nothing on most of the channels. Housekeeping (a man) watched me walk into the room but 2 mins later opened up our door. Very uncomfortable for my daughter and I.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Cody

Clean rooms, decent breakfast and nice air conditioning.

Self

10/10

Exceptional

13 May 2026

Dominic

I Liked that it was clean and well maintained

Family_with_children

2/10

Poor

10 May 2026

Ashlie

The room smelled like mold, the bathroom smelled like urine, there was mold and mildew all over the bathroom, the headboard looked like it had water damage—which may be where the smell was coming from, there were no towels in the pool, the only towels they had for the room were tiny ones (presumably for the pool), the slide was digusting at the top (dirt and grime) . . . the whole property was gross. It has definitely gone downhill. Also, there was nothing on the website about not being able to have a party in the room and we were charged an extra $150!

Friends_and_family Family

10/10

Exceptional

09 May 2026

Robert

Clean room & the
girls loved the water slide

Family_with_children

8/10

Excellent

07 May 2026

Trinity

Not sure about the kiosk, for checking in and out. Otherwise the staff was friendly if you saw them walking around. Other areas were all good, not great

Self

6/10

Pleasant

26 Apr 2026

Aarika

Room had dirty silverware from previous. Pillows hurt my neck due to nothing to them. The water for the shower was luke warm and no pressure. When you ran the water it always smelled like sewer. Dog poop all the property yard.

Pet

8/10

Excellent

26 Apr 2026

Risa

The room was mostly clean. I did notice a (presumably blood) stain on the mattress cover under the sheet. The pool looked great although we didn't use it. The staff (other than the maintenance guy) seemed aloof and not particularly friendly. They charge $100 for \"incidentals\" that is supposed to be refunded upon checkout. The breakfast was pretty good and the room was big. Beds were comfortable.

2/10

Poor

26 Apr 2026

Sean

I forgot to extend my stay, while I was out at work these people packed all my stuff and threw it in a storage room. Was going to book for another week. They treated me like a dog and threw me out. Gaslight me like every thing was my fault. I ended up unpacking all my stuff in the lobby. Lost 2 weeks worth of business receipts and my fire stick in the back of the TV. When I asked for it back they said they could not disturb the current guest in my room? Funny how they didn’t have any trouble flipping my life upside down. They packed my expense headphones at the bottom of my storage bin with heavy stuff on top. Typical Brampton culture. These people assured me when I check in my room my stuff would be ok specially after eversprings inn robbery. Then had to drive 2 hrs to a different city to get a room. And I still need to get my money back form yesterday cause hotels.com booked me for a week and went to check in and there are no rooms available. Like can some call me and explain this madness. I was dealing with a supervisory on chat and just left. Nobody wanna deal with me? Should I stop using this platform cause I’m having such bad luck.

Self

8/10

Excellent

25 Apr 2026

Todd

Water park was good

Family_with_children

2/10

Poor

25 Apr 2026

Jonathan

The fridge in the room did not work.
They had a birthday party going on three of them, we had repeatedly told the parents please ask your kids to quit splashing us.
And when we mention it to the staff person who was putting more towels in there did the parents work no making their kids obey this is what they said.
,(The staff said that the birthday party was paying more than we were for 2 days.). I will never stay there again and I will inform everybody else I'll come across that with the unfriendly staff unwilling to make things right and making comments like that that I'll never stay there again.

Partner

10/10

Exceptional

23 Apr 2026

Marie

Clean well kept property close to everything & if you have kids the indoor waterpark is great

Partner

10/10

Exceptional

20 Apr 2026

Frances

Was clean and comfortable and cozy and convenient within walking distance to restaurants right across the street

Family_with_children

10/10

Exceptional

20 Apr 2026

Frances

Breakfast was excellent rooms were super clean very evident there has been an upgrade in this facility. Everything looks so new enjoy this day. Staff was very friendly. I will be back in the future for the comfort and cleanliness.

Family

8/10

Excellent

19 Apr 2026

Julie

Staff was helpful with a lost tv remote.

Family

10/10

Exceptional

18 Apr 2026

Erin

Pool was clean, rooms were clean and the breakfast had great options.
A lot of the pools around town do not seem as clean as this one! Will return!

10/10

Exceptional

13 Apr 2026

Joseph

Nice place I like to stay here because they have nice rooms my Grand Children love the pool and slide and local amenities are great.

Partner

6/10

Pleasant

12 Apr 2026

Bryce

Stay was good room was clean, room did not have enough towels for the family and when we asked the front desk for more all they had were pool towels so big miss there. The bath tub drain plug was broken so bath for the little ones not the end of the world, showers were fine. Overall would rate the stay a 7 out 10.Not anything major to ruin the overall stay just small things that start to add up during the stay.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Barbara

Very clean and updated rooms

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Kyle

Awesome service, our room was great, loved the pool area, and breakfast was good! Definitely will come back again

Friends_and_family Family

2/10

Poor

09 Apr 2026

Cassandra

Staff was very rude

Family_with_children

10/10

Exceptional

06 Apr 2026

Cody

Very friendly staff!

Self

10/10

Exceptional

04 Apr 2026

Tori

Workers we extremely kind!

Family_with_children

8/10

Excellent

03 Apr 2026

Colleen

DO NOT STAY HERE! Bedding was not clean, from the top cover to the sheets & pillowcases. Hair on sheets & lipstick on pillowcases. Staff very uncooperative, we changed our bedding ourselves at 11pm when we arrived. Staff argued with us & said about the filthy top sheet/blanket “it’s only the top sheet” like we shouldn’t care that it was dirty from the last how many guests. Disgusting.

8/10

Excellent

02 Apr 2026

Kristi

The updates were a great sight, much nicer than the last time I stayed.

Family

8/10

Excellent

28 Mar 2026

Ryan

Good hot breakfast—eggs and sausage

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Karrie E.

Has gone downhill since current management took over.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Melissa

We really enjoyed our stay! The room was clean, pool and water slide were fun and the breakfast options were great!
The only cons were the pool room was out of towels so I had to go ask for some while dripping wet. And the pull out couch had no bedding. I called the front desk to request some which they said would be brought to us but they never did. Luckily we had some blankets in our van we could use. The kids said that mattress was uncomfortable even after laying in on the floor since the frame was a little broken.
We would totally stay again even with those little issues.

Family_with_children

8/10

Excellent

16 Mar 2026

Linda

In our room the heater made extremely loud noise while running. Had to shut it off and then wait till it got to cold and turn it back on for awhile. Otherwise very comfortable and nice.

Partner

2/10

Poor

15 Mar 2026

Philip

The bathroom had a really bad odor, decided to skip the shower since it was a very short stay. The head board had water damage at the bottom which looked half way rotted, no furnishings in the room (no pictures, fridge on the floor with microwave sitting on top, phone didnt work for quick checkout). Vending machine for drinks was broken, no way to get drinks besides the gas station down the road. Maybe it was just bad timing since we had stayed here previously and the room seemed to be ok. Water slides/pool are the main attraction. Very dissapointed after looking to get a quick comfortable nights rest.

Family_with_children

2/10

Poor

13 Mar 2026

Wendy

Booked for two nights. The room was so loud and we stayed there for medical reason. Stayed at different hotel the next day because it was loud. The hotel wont give us a refund. Were never staying again.

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Catherine

Staff is always friendly. Rooms are decent. Breakfast has a nice variety. Front parking lot is crowded but the back lot is usually open. Our only complaint is the amount of dog feces all around the property.

8/10

Excellent

08 Mar 2026

Christopher J

hair in the whirlpool

6/10

Pleasant

08 Mar 2026

Jade

Overall, the stay had several maintenance and service issues that detracted from the experience.

Room Condition:

One lamp was missing a lampshade.

A second lamp had a burned-out bulb, and a third had a flickering bulb.

Paint was peeling on the bottom of the bathroom door.

Bathroom:

The shower did not have hot water at 6:30 AM on a Saturday. Hot water finally became available around 6:45 AM.

The sink faucet was missing a diffuser (aerator), which caused the water to spray forcefully and splash excessively.

The sink was also missing the pop-up stopper, which meant the sink could not be filled, and small items could easily fall into the drain.

Amenities:

The pool and water slide were nice and enjoyable. However, the area was very busy, and there were not enough towels available for guests.

Breakfast:

Breakfast was acceptable but fairly average.

The property has some nice amenities, but several basic maintenance issues should be addressed to improve the overall guest experience.

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Marvella

Everything was great except ur room keys need a little bit fixing though but thank you for everything

Friends_and_family Family

10/10

Exceptional

06 Mar 2026

Tammy

We loved the room. King bed with a seperate area for sitting and watching tv or just sitting. Great breakfast and quiet area. Staff was friendlycand helpful.

Partner

10/10

Exceptional

02 Mar 2026

Mercy Ann

Everything was perfect. The only issue was the kids pool was cold.

Family_with_children

10/10

Exceptional

01 Mar 2026

Dean

It was great

10/10

Exceptional

27 Feb 2026

Nichole

Everything and everyone was Awesome

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Joyce

Yes

10/10

Exceptional

23 Feb 2026

Jason

Yes

6/10

Pleasant

18 Feb 2026

Megan

Room was nice. Pool was cold. Not enough chairs to sit and watch. Closed at 10 every morning so kids couldnt swim.

8/10

Excellent

15 Feb 2026

Lenora

Clean room and pool

6/10

Pleasant

15 Feb 2026

Julie Steinberger

Towel shortage

2/10

Poor

12 Feb 2026

Shawna

I didnt stay here and i was still charged for my stay

4/10

Poor

11 Feb 2026

Courtney

The room had chewed up gum in the carpet that we stepped in upon arrival, 2 nights in a row we asked for extra towels because there were none in the pool and we were told they do not have extra towels to give. On our final night our teenage daughters were walking from a friends room when the front desk clerk kept telling them to get in the elevator with him. They told him no multiple times and he made them very uncomfortable. We were never contacted about the girls being loud or disruptive, so this also made us incredibly uncomfortable.

8/10

Excellent

09 Feb 2026

Timothy

the water slide was cold, but the grand kids loved it.

Business_and_leisure Family

8/10

Excellent

09 Feb 2026

Kirsti

The pool was well maintained. The breakfast was good.

Leisure