SMY Mediterranean White

Greece , Santorini
Agia Paraskevi, Kamari Beach, 58272
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46 reviews shown

8/10

Excellent

31 Oct 2025

Renilton

Staff were very nice. the noises from the planes landing and departing was a bit too much.

Leisure Friends

6/10

Pleasant

28 Jul 2025

Tomi

Had to call them to come and clean my bathroom. It was dirty and there was strands of
Hair on the floor in the room. Not sure it’s 4 star? Except they have a different definition of that rating.

Leisure Friends

10/10

Exceptional

23 Jun 2025

EVA

Excellent hotel, close to the airport and Nikki Beach

Leisure Friends

10/10

Exceptional

19 Oct 2023

Lucy

The hotel is lovely and has a great pool & bar area. Rooms were cleaned regularly and perfectly furnished with good air conditioning. bus service available however didn’t run regularly therefore ubers are the best way to get around the island. Breakfast was varied with the same spread daily and staff were very welcoming.

Leisure Friends

10/10

Exceptional

23 Sep 2023

Liam

My girlfriend and I had a wonderful stay here for a week. The hotel is smaller than you think, only around 30/40 rooms, which makes it a really cost environment. Rooms were great, nice and clean, food at the hotel was good with a couple of local food places to try (would highly recommend Mario's). Staff are wonderful and made our stay fantastic.

The only thing I would warn is more about Santorini in general - getting around by bus is difficult given the location as they are very infrequent so either rent a car or you'll have to get taxis when going out and about. Taxis are very expensive, minimum spend on Uber was 36 euros, you can get some metered cabs for shorter journeys for a bit less but a 5 minute can from the hotel to the airport was still 20 euros.

All in all we had an amazing experience here, would highly recommend it!

Leisure Partner

10/10

Exceptional

27 Aug 2023

Barea

Quiet with nice pool

Leisure Family

4/10

Poor

29 Aug 2022

Iveta

Unfortunately hotel is situated next to the airport runway and the noise from planes landing and taking off especially at night is extremely loud.

Leisure Friends

10/10

Exceptional

12 Jul 2021

Momodou

Highly recommend

So lovely. Beautiful pools and chill out areas.

Partner

8/10

Excellent

10 Jul 2021

Verified traveler

Is clean! weak wifi :( friendly staff I like it will stay again

Leisure Family_with_children

6/10

Pleasant

06 Oct 2019

Verified traveler

Double booked room, but put us up in imperial med. which was great

Leisure Partner

10/10

Exceptional

24 Sep 2019

Priscilla

The hospitality from the entire staff was great. We would like to thank Mary and Chis from the front desk for giving us all the insights of places to see and eat. Our housekeeper Evelyn for giving us a wonderful welcoming into our honeymoon suite. She went out of her way to decorate our room with flowers. We were truly touched at how special the entire staff treated us during our stay. Thank you Mediterranean White for a great honeymoon! We will come back soon.

Leisure Partner

6/10

Pleasant

28 Jul 2019

Miss

They are willing to overbook and send those who purchase through Orbiz (from North America) to another, less appealing hotel. Saw some sleeping in the lobby overnight, unfortunately.

Leisure Friends

10/10

Exceptional

21 May 2019

WoodPro

Very unique and beautiful place. Great included breakfast.

Leisure

4/10

Poor

25 Apr 2019

Carlos

Hi
We were supposed to stay at Mediterranean White but they were remodeling and sent us to the Imperial Med, hotel which was 4 stars not the 5 stars we paid for, the little apartment was two levels not ideal for a family with children, the Wi-Fi didn’t work the three days we stayed there, the TV had like 5 channels and started glitching after a few minutes of use.
We are so disappointed with Expedia because we were never informed that we won’t be staying at the hotel booked and paid for. I am a gold member and expect better service. Not sure I will keep using Expedia in the future.

Leisure Family_with_children

6/10

Pleasant

10 Sep 2018

John

Good Hotel

The hotel is close to the airport, and you can heard the planes take-off and landing.
The atmosphere of the hotel is relax and the pool side has a lot space for sun bathing and the inclusive breakfast is good.

10/10

Exceptional

09 Sep 2018

André

One of my favourite destinations

Amazing hotel staff, they’d realised during check in that it was my birthday and upgraded our room; by the time we got to the room, a goody treat was delivered. When we went to the pool, the bar staff made it extra special and threw in a couple of drinks. They really made my birthday weekend enjoyable. I will definitely be staying here again!! Thanks again guys really amazing place.

Partner

8/10

Excellent

12 Aug 2018

Verified traveler

Great Stay

Overall experience was great, breakfast was great, only thing I would say is free WiFi was weak

Partner

10/10

Exceptional

24 Jul 2018

Simon

Awesome Hotel

The staff were awesome and a great hotel. No fitness center as it was advertised, but everything else was great!

Friends

8/10

Excellent

07 Sep 2017

Verified traveler

Great location (Close to airport and beach)

The hotel is nice with a good location close to the beach and airport. Our room was very spacious and clean with a nice balcony; however, there was not enough outlets to properly charge electronics and we did not have a stand up shower, which makes washing hair difficult. The hotel has a great pool and nice breakfast but overall I would probably choose to stay at the sister hotel, Mediterranean Beach Resort, next time instead, which seemed nicer with more polite and accommodating staff.

2/10

Poor

20 Jul 2017

Do not book this hotel

The business model of this hotel appears to be to overbook and then send people to inferior hotels. My group of 15 people booked for my special birthday and upon arrival, out of 15 only 8 actually had rooms allocated. The rest of us were sent to poorer quality hotels elsewhere. only 2 of the rooms allocated bore any resemblence to the advertised pictures - the rest were dirty, small,smelly and generally unpleasant. When one of our party asked for broken furniture to be fixed - or a room change arranged - they were told 'I am not Santa Claus'…
The receptionist on duty at the time who clearly had lots of experience in telling people that they would not be getting what they paid for, repeated the mantra 'I don't know\" 'I am just the receptionist'
Whilst we waited in reception for a resolution, a couple came in and were allocated a room straight away, when we asked why, they advised that they had booked through another agency and that agency took priority over those who had booked through Expedia….this should be challenged by Expedia.

One member of staff, Nicos, was helpful and tried to remedy the situation with the limited resources at his disposal - however the whole holiday was somewhat tarnished and I would urge anyone thinking of visiting Santorini not to book this hotel or its sister hotel Mediterranean Beach or any other linked hotel

Truly horrible.

4/10

Poor

20 Jul 2017

Max

Not as deacribed

The room we were given looked nothing like what was dipicted in the brochure .
We were given a new room after much fuss .this room did look like what had been described and looked as though it had recently been refurbished .
The other guests in our party were split up amongst three other hotels along the same road and no one wa snappy with their rooms as they experienced issues with plumbing , air conditioning and Ty's that didnr
The breakfast was always cold and it appeared that the hotel deliberately over books .helpful

2/10

Poor

16 Jul 2017

Yvette A.

Very Disappointed, Not what expected!!

I was totally disappointed not only with the room but with the staff behavior. From the time of our arrival until we checked out. My husband and I chose the Deluxe room. When we arrived we were greeted by a very rude female receptionist. They tired to give us the wrong room, the TV didn't work, and there's no place to get food after a certain time.

8/10

Excellent

12 Jul 2017

Chiu Yuen

Got sent to a different hotel

We end up get sent to their sister hotel imperial Med after I complained about the first replacement hotel being really bad as med white was undergoing renovation. Imp med is nice.

Partner

2/10

Poor

06 Jul 2017

Verified traveler

We didn't get to stay!

They sent us to a different hotel upon arrival so we didn't even get to stay here. The woman on reception was rude and unhelpful.

2/10

Poor

28 Jun 2017

Verified traveler

Not like the pictures

The outside of the hotel looks very nice but luckily we did not spend too much time in our room. The room was horrible and not like what we booked. We had to fight with the staff for two days straight, it was very stressful and they were extremely rude. Our room looked like crap, wifi didn't work in room, they had horrible eating hours/options. I felt lied to my entire trip. Then heard about 5 other guest complain about their rooms as well. I will never stay there again. The manager is a fake and his word means nothing.

2/10

Poor

23 Jun 2017

Verified traveler

Worst hotel ever - do NOT stay here!!!

When we checked in to the Mediterranean White hotel after our midnight flight, we were told that they had made an 'error' and that they had to put us up in their sister hotel for the night which was much better. When they showed me the photos of the sister hotel (Afropidi Venus), i told them that the deluxe room that we had booked was a lot better and that we didnt want to be transferred. We had no choice. They called a taxi and told us that we couldnt stay that night but could come back tomorrow. At 1am we were transferred to a 3 star hotel with two twin beds in a standard room (even though i had booked a 5 star hotel with a KING bed in a deluxe room). The next day when we paid for our own taxi to get back to the Mediterranean White hotel, we were told that they simply dont have any available rooms as a lot of their rooms are not operational (so they knew they couldnt accommodate us before we arrived but didnt have the decency to tell us). Essentially, i booked and paid for a 5 star hotel deluxe room with a king bed and was given a 3 star hotel with two twin beds in a standard room with no option to cancel the booking or be given a refund. We ended up booking La Bellezza a gorgeous boutique hotel which not only went out of their way to make us feel welcome but went over and beyond to ensure our stay was comfortable and enjoyable.

Partner

6/10

Pleasant

04 Jun 2017

Verified traveler

The pics and description are alternative facts...

We booked the White Suite. We were taken to a room with only 1 bed and 1 seating area. The staff was very argumentative that I did not book the White Suite. When I finally found my e-mail confirmation, they put me in a larger room. The room they put me in was still not the White Suite. The staff tried to tell me the room didn't look the same because of photoshop. I explained photoshop is when you make things look more attractive, not when the furniture, light fixtures, beds, floor plan, etc, are totally different.

The room they put me in was still under construction. There were markings on the wall, holes, paint missing, etc. There was a hole that allowed an entire colony of ants, plus some, to come into our room.

The couch was far more comfortable than the bed. The mattress lacked any padding or comfort.

The provided breakfast was decent. You will not be able to find food at this hotel after 5:00pm, despite the fact they say there are snacks/dinner. That is at the sister hotel that is a 15 minute walk down the street. The walk didn't seem safe, as the road is not lit. So, we just went to bed hungry.

There was supposed to be a stocked mini bar with snacks and liquor in the White Suite. The room they put us in didn't have that either.

I will not stay here when I return!

Family

8/10

Excellent

23 May 2017

Verified traveler

SO!SO!

The room is very spacious and clean.The pools and jacuzzis are superb.The staff of the hotel are very friendly and helpful.The breakfast was very good and diversified.Internet does not go at all!

8/10

Excellent

16 May 2017

Verified traveler

lovely view from the veranda.close to the beach.

very relaxing,satisfying breakfast and friendly staff.

8/10

Excellent

12 May 2017

Verified traveler

Great staff

The hotel staff were really friendly and we really enjoyed our trip here. Only downside is they breakfast doesn't really cater for vegetarian&gluten intolerant people (unless you're happy with cornflakes and fruit)

Partner

8/10

Excellent

08 May 2017

Elise

Good location, would recommend car hire

Beautiful island, lovely people and good food. Bar music a bit loud late into the evening/early hours would be only criticism

10/10

Exceptional

03 Jul 2024

Christian

Bellissima location

Leisure Partner

10/10

Exceptional

19 Jul 2023

Fanny

Leisure Partner

10/10

Exceptional

26 Jun 2022

dany

Très bon hôtel.. Réception au top. Chambre superbr

Leisure Family

2/10

Poor

17 Aug 2021

Paul

A fuire

Horrible. Aucun service digne d’un 5*, arrivés avec un jour de retard pour cause de vol annulé, nous avons trouvé une chambre spartiate vide avec un lit non fait, pas d’eau à disposition, un mini bar vide. pas de possibilité de manger après 21h et aucun geste commercial de la part du manager et de son équipe. Pas de service de transfert de l’aéroport donc nous avons été contraints d’utiliser les taxis locaux: arnaque -prix exhorbitants et n’acceptent que le cash. Le petit déjeuner est basique, les chambres dignes d’un 2 étoiles avec une clim marchant que occasionnellement. La localisation de l’hôtel loin de tout avec de nombreuses nuisances sonores liées a l’aéroport qui se trouve à juste 300m. Aucune aide de la part de la réception pour arranger des transferts afin de visiter l’ile, l’équipe n’a pas été en mesure de nous proposer les services basiques dignes d’un hôtel. Enfin, le manager nous menace au moindre soucis au lieu de faire preuve de professionnalisme et d’apporter de l’aide à ses clients. De nombreuses pannes d’électricité sont survenues au cours de notre séjour, doute sur la fraîcheur des produits utilisés en cuisine. Honteux et à fuire.

Partner

6/10

Pleasant

18 Oct 2019

Verified traveler

Établissement ne meritant pas 5*. Accueil médiocre, dans la chambre une bouilloire sans sachet de thé ou café, un frigo vide même pas de bouteilles d'eau, dans la salle de bain 2 serviettes de bain n'ont jamais été changé durant 4 nuits. La porte de la SDB ne fermait pas

Leisure Partner

4/10

Poor

10 Oct 2019

Pereira Lages

Des paillettes mais pas d’éclats ...

Un très bel hôtel , apparement refait récemment , malgré le manque d’equiquiments signalés par le site ...

points négatifs : Reception passive , fils et câbles apparents dans la chambre , évier bouché, et très longue attente aussi bien pour les taxis que pour les chambres , des fourmis dans la chambre , et peu de choix et qualité des produits médiocre.
De plus si vous chercher la discothèque et le spa annoncés sur le site , accrochez vous parce qu’a Moins de les inventer vous ne les trouverez pas.

Points positifs : Bel chambre , très confortable , et bon service au restaurant.

Partner

10/10

Exceptional

03 Aug 2019

Verified traveler

Le personnel est souriant, chaleureux et vraiment à l'écoute... Au tip

Leisure Friends

10/10

Exceptional

09 Jun 2019

Verified traveler

L’accueil a été irréprochable. Un sens du service +++++

Leisure Partner

10/10

Exceptional

09 Sep 2018

Verified traveler

Alles Perfekt

Super Zimmer, super Frühstück. Sehr sehr nettes und freundliches Personal.
Jeder Zeit gerne wieder

8/10

Excellent

02 Sep 2018

Verified traveler

Everything was fine, what we expected.
The wifi wasn't reliable but the pools were nice.
It was easy to get around by bus because the bus stop is next to the hotel.
There is airport noise but it didn't bother me.

10/10

Exceptional

08 Jun 2018

Alexandros

very good

One of the best hotels I've ever been too, the staff was very welcoming and the service was great. We had a small issue with the AC but they promptly offered a new room to us.

Family

10/10

Exceptional

05 Aug 2017

Karolina

Fantastisk ophold.

Partner

6/10

Pleasant

22 Jul 2017

Michael

Not the best stay

No warm water in the room, bad breakfast, bad location of hotel, they charge you 3 euro for a coffe in the bar even that you stay at the hotel. Ants in the bathroom. Bed and AC was good and pool was clean but the area around the pool was not very nice.

Partner

10/10

Exceptional

02 Jul 2017

Mie

Over forventningerne!

Hotellet ligger lidt \"øde\", men der er kun 2 kilometer til Kamari og synes bestemt, at hotellet er dét værd at vælge alligevel! Personalet er vildt søde og rengøring dagligt. Luksus hotel! :-) hotellet ligger dejligt centralt mht. at der er lige langt til den ene ende af øen som den anden.

Partner

2/10

Poor

30 Jun 2017

Mona

Fick inte det hotellet som vi hade bokat

Det fanns inget rum när vi kom dit så vi fick bo på ett annat lågbudget hotell i Kamari med av som knappt fungerade hårda sängar och dålig frukost, hotellet hette strand boutique. Jättedåligt tycker jag.

Partner