Name: H&M Management @ One Palm Tree Villas
Address: Newport Blvd. Pasay City, Manila, 1301, PH

10/10

Exceptional

29 Jun 2026

Lito Jr

Will keep coming back to this place in Manila.

Family_with_children

10/10

Exceptional

29 Jun 2026

Lito Jr

Repeat customer here! Happy as always. Will come back again.

Family_with_children

10/10

Exceptional

09 Jun 2026

Cyrus

Property was clean. However, the air conditioning could be better. Personally, it was not cold enough for the hot and humid Manila. But overall, it was a good experience

Self

10/10

Exceptional

02 Apr 2026

Lito Jr

Convenient location to just relax after your trip. City view with balcony room is amazing. Plenty of places to eat. Highly recommended and definitely will go back.

Self

8/10

Excellent

28 Feb 2026

Daisy

Clean accommodation, pool is a bonus. close to terminal 3 where we had morning fight the next day.

Partner

2/10

Poor

24 Jan 2026

Josh

The room was dirty, sheets were dirty and stained! Took over an hour just to check into my room, and the front desk staff are no help at all! Absolutely terrible place and I would recommend no one ever stay here!!

Leisure Partner

10/10

Exceptional

05 Jan 2026

Victor Anthony

They liked it.

Leisure Friends

10/10

Exceptional

19 Dec 2025

Rosalio

Clean room. Staff always nice. Great location near shopping mall, airport and casino if you like that thing.

Leisure Self

6/10

Pleasant

03 Oct 2025

Percy

We have rented this condo before and it seems like they have never fixed the issues that it had the last time we were here. When it rains, the roof leaks in the kitchen and bathroom. Sheets were previously slept in, cabinet in kitchen is broken. We had a late check in, security/front desk handled with no issues. Maintenance will not come in to fix the leaks, so we will do our best to dry the floors before we leave. If the owners will put in a little work on this unit it would be nice. It is in a great area, close to restaurants and the airport. Not dissatisfied, but we know our stay could be better.

Friends_and_family Family

6/10

Pleasant

19 Sep 2025

Richard

The place was somewhat clean. the air condition was not working in the master bedroom, but the ac in the living room was working. The front staff were helpful.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2025

Shehera Hadassah

Near t3 and food establishments

Leisure Self

4/10

Poor

22 Aug 2025

Amelia

Unsatisfied with the property condition

The property does not look good as pictured on the website. It’s deceiving. The property was not well maintained. Chairs legs were broken. Cleaning materials like smelly mop behind a curtain. Location is good, but I will not stay at this condo again.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Gordon

I thought the stay was very good in all areas for what I was looking for. I'd stay there again.

Leisure Self

4/10

Poor

29 Jun 2025

Nicholas

Looked like we were staying in some guys apartment. One of the towels had a booger on it. Thankfully we found the extra towels and sheets…. AC worked but took a while to cool the place down. We literally just stayed for a layover but next time I’m spending the extra money and staying in a hotel. It made my wife unhappy.

Leisure Family

10/10

Exceptional

22 May 2025

Cora

Good place to stay

The apartment was very clean and comfortable. The location was convenient. Check-in instructions were a little confusing, but the property manager was very responsive to questions and requests.

Friends_and_family Family

4/10

Poor

27 Feb 2025

Travis

The check in was not very organized. I was sent in one building for about 15 minutes until they figured out I was in the wrong building. I went to the other building sat there for 15 minutes before I guess she got to my room. I had one day to use the pool and they had it shut down the whole day, was not happy.

Leisure Self

6/10

Pleasant

02 Feb 2025

Matthias

We slept for one night between flights and for that it was ok. But overall it is rather run down and the bed on the upper floor is quite small and uncomfortable.

So ok for one night, but not for longer I would say.

Leisure Family_with_children

8/10

Excellent

16 Jan 2025

Joshua

We stayed there twice since the price was such a deal, and would stay there again. Unfortunately the front desk didn't know who we were upon checking in early bothe times and had us hop through a lot of hoops to get into our room

Family

8/10

Excellent

08 Jan 2025

Joshua

Great price, friendly and no surprises

Business_and_leisure Family

4/10

Poor

16 Dec 2024

Verified traveler

Poor Condition and Poor Maintenance

Location was good, condition of the hotel was bad, broken glass in the hallways, broken shower, dirty floor, safe not working, door safety locks not working and broken.

Friends_and_family Friends

6/10

Pleasant

25 Oct 2024

John

This is an apartelle, so there are no “hotel amenities” or related services. However, One Palm Tree Villas exceeded our expectations for location, neighborhood, and transportation. NAIA Terminal 3 is only about a 300 meter walk away, via the terminal’s connecting bridge. Major hotels and chain restaurants are about 50 to 100 meters’ walk. The parking garage is an additional 400 pesos per day, but well worth it. The swimming pool looks good, too. Room has a useful kitchenette for simple meals. It’s quiet, you would never know you are a half block from a major city street and international airport. Don’t expect much on TV channels. If you drive, it’s easy access to Manila’s Skyway.
It’s highly recommend that you print out the receipt/paperwork that the property emails to you. Being an apartelle, the front desk is kind of a third-party. Friendly and accommodating, but they need to see what the owner communicated to you. Have copies of the property owner’s docs and phone contact. The process is kind of informal, but friendly and helpful. We would definitely stay again. Very convenient for airport meets or departures.

Business_and_leisure Family

10/10

Exceptional

28 Aug 2024

Linie

Amazing stay. We booked 2 rooms and we are all very satisfied with our experience. Will definitely book again.

Leisure Family_with_children

4/10

Poor

19 Aug 2024

CHARLES

I felt a bit unsafe. It’s by the road you can hear the traffic. The water pressure in the shower was low but it has a heater. I have stayed at another room in that complex before and it was much better then. It’s walking distance from a Catholic Church and the NAIA T3 so I might stay in that complex again.

Leisure Self

6/10

Pleasant

11 Jun 2024

Marie Rose

Location is perfect. The property itself is not. The plates was not properly cleaned…some debris at the bottom, there is no paper towel or kitchen towel, fridge has full of frozen food, there is no toilet paper, there was a soap that looks like been used in the toilet, no soap in the lavatory…

Leisure Family

4/10

Poor

10 Jun 2024

Blesila

I was kind of disappointed. It was very uncomfortable . The unit I stayed had so many mosquitoes and the place needs some fixing especially bathroom . When you flush the toilet, water goes down on the floor, the place is dirty and me and my family member didn’t have a good sleep.

Friends_and_family Family

4/10

Poor

25 Apr 2024

DANIEL E

In my opinion, don't waste your time with this property, Communication is for.
Details of listing are misleading.
Exterior property very nice and clean. Room itself needs a lot of work. Stove top cooker did not work.
Smalls do burner electric. Was replaced with a single burner. The microwave supplied was broken on arrival. Was replaced with a smaller unit and had to be placed on the table would not fit on top of the refrigerator out of the way. Cord was too short. The bed was excellent.
I would not and will not revisit this property in the future when I return

Leisure Self

4/10

Poor

17 Mar 2024

Blair

Booked a room with a QB, a DB and a DB sofabed. Checked in and was moved rooms to a room with just a DB. After alerting the staff, they dismissed my concerns, telling me to contact \"the app\". After arguing with them for 10min and not leaving the front desk, we were moved to a new room with a DB and a single pullout. Still not what I paid for. Pretty unhappy with the room, but very unhappy with the service and being completely ignored when I expressed my concerns. Would not recommend.

Leisure Friends

6/10

Pleasant

28 Feb 2024

Brecklin

Room was booked for three people but only two towels were provided. No soap for the bathroom sink. Bath mat was extremely dirty. Not a sufficient amount of toilet paper provided. We had to go buy some from a nearby store. Room was very heavily perfumed on arrival.
Great for a quick stay to get to and from the airport but wouldn’t spend more time at this property

Leisure Friends

4/10

Poor

05 Oct 2023

Gil Zyrus

Poor service

10/10

Exceptional

28 Apr 2023

ian

just a great place to stay with every comfort looked after
a good secure place that i was happy to walk around in and not have a worry in the world

Partner

4/10

Poor

16 Feb 2023

Michael

The desk woman was to worried about covid compliance and her phone and texting to be helpful , poor communication skills , poor attitude

Leisure Partner

10/10

Exceptional

30 Jan 2023

Verified traveler

It is our second time booking their room and we loved the view!

Partner

6/10

Pleasant

20 Dec 2022

Damon

Old property and when reserving a family loft you don’t expect a single room condo on the ground floor. Wifi was basically none existent it’s has a tv but not service to watch anything on it. I only picked this due to location as we had a domestic flight 2 days after we arrived. If you just need a place to get some rest for a short time this will work. But I would not stay here any longer than we did. I would not recommend this place to anyone and definitely won’t come back.

Leisure Family_with_children

10/10

Exceptional

11 Nov 2022

Al

Nice place to stay if you are coming in late into the Philippines. Small single room condo within walking distance from tthe airport. You can exit the airport on the 4th floor where the restaurants are, take the overpass pedestrian bridge over the six lane city street, down the elevator and come out just North of the MacDonalds. Walk past the gas station that is on the East side of the big church and fifty yards West is the guard shack for the One Palm complex. Not a good idea to reserve a room last minute because it takes them a day or so to send out the list of customers to the stewards and guards. Clean, quiet, safe, maybe 200 yards of walking from the 4th floor of the airport to the guard shack.

Leisure Family

10/10

Exceptional

06 Nov 2022

Justin

Clean and tidy good enough for a stay close to the Airport

Leisure Self

10/10

Exceptional

12 Oct 2022

Al

Much smoother transaction if you reserve the room a day in advance. If you try to do last minute and just go there directly it takes a while to the info to get to the guards and desk clerk. This time I reserved a day in advance and had zero problems. Clean room, decent shower if a bit small, good experience overall.

Leisure Family

10/10

Exceptional

17 Sep 2022

diana

My stay was awesome. Employees are very social. When I will message they will take care of me..

Partner

6/10

Pleasant

14 Sep 2022

Bed

wifi didn't work half the time

4/10

Poor

11 Sep 2022

Ronald

I would ask for updated pictures of the property because it it not the same as advertised.

Leisure Family_with_children

8/10

Excellent

01 Sep 2022

Al

Nice especially considering the low price. The down side is that it is in a condo and the owner of the condo has poor communication with the front desk. The place is behind a gate, several blocks of high rise condos right across from the airport. We booked late at night using Expedia and maybe twenty minutes before we arrived and no one knew anything nor were they sure on how to contact the owner or management company. So be sure and book a day in advance so the paperwork makes it there before you do. Nice place, hot plate, microwave, small fridge. Low power air conditioner and it is hot when you arrive, takes several hours to cool down. But great pricing and you can walk right across the road to the airport if you don't mind dodging cars. Or a 130 peso Grab ride will get you there. Will stay again on the next trip, just book in advance!

Leisure Family

10/10

Exceptional

08 Aug 2022

Alexis

Over all me and my family are happy. However the price is kind of pricey compare to other hotels.

Friends_and_family Family

8/10

Excellent

17 Jun 2022

Masoud

Well I get dropped us like sake of potatoes there and no body there to ask help I was not able to watch tv and nothing close to shop

Leisure

2/10

Poor

11 Jun 2022

Gary

Door to balcony didnt have latch or handle, i lacerated and nearly broke my finger opening the door from the outside,

Leisure Self

6/10

Pleasant

06 Jun 2022

Adrian

plug in sink would not come out. had to ladle water out each day

Leisure Partner

8/10

Excellent

06 Jun 2022

Luis

I chose to stay here because it’s right across from Terminal 3 which has a bus station that I needed to go to the following day. There’s a convenient bridge that can be used to cross over the street and into Terminal 3. The hotel checkin took a little longer because the security was having trouble verifying my booking due to my long name. But that only says that it is a safe place to stay. The room was clean. The shower was a bit small and I couldn’t bend over much but I didn’t mind it too much. The body wash bottle was running empty but it had enough for one shower and I was only staying for one night. There is a McDonalds and a convenience store very close to the apartment. Overall it was a good place to stay and I would stay there again if I had to take the bus across the street from there.

Leisure Self

8/10

Excellent

20 May 2022

CHARLES

The lock of the balcony door is broken so I felt unsafe. It’s just across Terminal 3 so it’s convenient for lay over.

Business_and_leisure Self

10/10

Exceptional

05 May 2022

David

Property broker was very helpful, friendly and went out of her way to help. I arrived early and was allowed to leave my baggage in the room.

Leisure Self

8/10

Excellent

14 Apr 2022

Dee

The only thing I didn't like was not having wifi both times I stayed there

Leisure

10/10

Exceptional

30 Mar 2022

Rakesh

Was a very pleasant experience at this property.

6/10

Pleasant

11 Mar 2020

Arnold

Stove usage

When I booked this facility, it was listed as having kitchen availability, however, the stove was locked and I could not use it. When I inquired from the care taker, I was informed I can not use it. Why than you advertised as having kitchen available when it is false.

Partner